CN116757893A - Cross-regional enterprise government service intelligent matching method and Internet platform system - Google Patents

Cross-regional enterprise government service intelligent matching method and Internet platform system Download PDF

Info

Publication number
CN116757893A
CN116757893A CN202310373261.7A CN202310373261A CN116757893A CN 116757893 A CN116757893 A CN 116757893A CN 202310373261 A CN202310373261 A CN 202310373261A CN 116757893 A CN116757893 A CN 116757893A
Authority
CN
China
Prior art keywords
order
government
information
matching
service
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CN202310373261.7A
Other languages
Chinese (zh)
Other versions
CN116757893B (en
Inventor
庞开宝
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nanjing Qinli Information Technology Co ltd
Original Assignee
Nanjing Qinli Information Technology Co ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Nanjing Qinli Information Technology Co ltd filed Critical Nanjing Qinli Information Technology Co ltd
Priority to CN202310373261.7A priority Critical patent/CN116757893B/en
Publication of CN116757893A publication Critical patent/CN116757893A/en
Application granted granted Critical
Publication of CN116757893B publication Critical patent/CN116757893B/en
Active legal-status Critical Current
Anticipated expiration legal-status Critical

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/26Government or public services
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F17/00Digital computing or data processing equipment or methods, specially adapted for specific functions
    • G06F17/10Complex mathematical operations
    • G06F17/18Complex mathematical operations for evaluating statistical data, e.g. average values, frequency distributions, probability functions, regression analysis
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F18/00Pattern recognition
    • G06F18/20Analysing
    • G06F18/22Matching criteria, e.g. proximity measures
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/103Workflow collaboration or project management

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • Data Mining & Analysis (AREA)
  • Theoretical Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Strategic Management (AREA)
  • Human Resources & Organizations (AREA)
  • Tourism & Hospitality (AREA)
  • General Engineering & Computer Science (AREA)
  • Mathematical Optimization (AREA)
  • Marketing (AREA)
  • General Business, Economics & Management (AREA)
  • Mathematical Physics (AREA)
  • Economics (AREA)
  • Pure & Applied Mathematics (AREA)
  • Evolutionary Biology (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Operations Research (AREA)
  • Mathematical Analysis (AREA)
  • Life Sciences & Earth Sciences (AREA)
  • Computational Mathematics (AREA)
  • Bioinformatics & Cheminformatics (AREA)
  • Bioinformatics & Computational Biology (AREA)
  • Computer Vision & Pattern Recognition (AREA)
  • Primary Health Care (AREA)
  • Evolutionary Computation (AREA)
  • Development Economics (AREA)
  • Artificial Intelligence (AREA)
  • Quality & Reliability (AREA)
  • Educational Administration (AREA)
  • Probability & Statistics with Applications (AREA)
  • Health & Medical Sciences (AREA)
  • Algebra (AREA)
  • General Health & Medical Sciences (AREA)
  • Databases & Information Systems (AREA)
  • Software Systems (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The application discloses a cross-regional enterprise government service intelligent matching method, an internet platform system and a method, and particularly relates to the technical field of government service informatization, comprising the following steps of S01, extracting regional information and order business class information in a proxy order; step S02, acquiring area information and service class information of a government affair service center, and establishing an association function of the service class information and the service class information; step S03, first matching: the agent service side matches the agent order with the government service center meeting the conditions according to the order information to obtain the government service center corresponding to the order, and transmits the order to the order receiving pool; step S04, second matching: the government affair center extracts order information from the order receiving pool, searches the database to obtain associated historical order data, and matches the optimal scheme; and S05, acquiring orders from the order receiving pool by the government affair service center, tracking order information and evaluating the matching degree of the orders.

Description

Cross-regional enterprise government service intelligent matching method and internet platform system
Technical Field
The application relates to the technical field of government affair service informatization, in particular to a cross-regional enterprise government affair service intelligent matching method and an internet platform system.
Background
Government affair handling is the core of the government affair service field and is also the focus of government affair service change. Since the concept of "internet+government service", one-window acceptance and one-network handling "have been continuously optimized, but part of government matters are not handled in the same government center, and the government service matters follow the inherent flow and often need to be performed in a cross-region manner, which brings inconvenience to enterprises needing to handle the government matters, and in practice, the enterprises process the government matters through a proxy agency. The main body involved in the proxy government affair service comprises an enterprise, a proxy service party and a government affair service center, wherein the enterprise and the proxy service establish a proxy order, the proxy service party is the government affair service center matched with the order, and the government affair service center completes the administrative affair service according to the requirement of the order.
The problems in the cross-regional enterprise government service are: the matching mode of the enterprise side and the proxy server side causes the problems that the communication efficiency of the cross-regional government affair center is low, the communication and matching efficiency of the proxy server side and the government affair server side is low due to malicious repeated release in the process of releasing the proxy demand, and the cross-regional government affair service effect is difficult to evaluate.
Disclosure of Invention
In order to overcome the defects in the prior art, the embodiment of the application provides a cross-regional enterprise government service intelligent matching method and an internet platform system method, and the intelligent matching method is provided to help a government service platform to complete regional handling of government service, and the matching degree of orders and government centers is evaluated to solve the problems in the background technology.
In order to achieve the above purpose, the present application provides the following technical solutions: the intelligent matching method for the cross-regional enterprise government service comprises the following steps: step S01, signing by enterprises and a proxy service party to obtain a proxy order, and extracting regional information and order business class information in the proxy order, wherein the proxy order is required to be transacted by a cross-regional government service center;
step S02, acquiring area information and service class information of government service centers, and establishing a correlation function of the service class information and the service class information, wherein the information of each government service center is shared;
step S03, first matching: the agent service side matches the agent order with the government service center meeting the conditions according to the order information to obtain the government service center corresponding to the order, which is marked as [ q1, q2, …, qn ], and the order is transmitted to the order receiving pool;
step S04, second matching: the government affair center extracts order information from the order receiving pool, searches the database to obtain associated historical order data, obtains a processing scheme of the order from the associated historical order data, matches an optimal scheme, transmits a processing result to the data sharing system, and simultaneously transfers the order to the order receiving pool to wait for the government affair service center of another area to process;
and S05, acquiring orders from the order receiving pool by the government service center, feeding back the order marks which cannot be processed to the order receiving pool, distributing the government service center for the orders again, tracking order information, and evaluating the matching degree of the orders.
The application provides a cross-regional enterprise government service intelligent matching internet platform system, which comprises an order acquisition module, a service center information acquisition module, a first matching module, a second matching module, an order information management module and a matching degree evaluation module,
the order acquisition module is used for acquiring a proxy order, numbering the order according to the sequence, recording the order as 1,2, …, i, …, m, wherein the proxy business order information comprises regional position information Dw and business category information DL of a proxy enterprise, the ith proxy order information is marked as (Dwi, DLi), transmitting the acquired order to an order pool, and recording the time t when the order enters the order receiving pool 0
The government service center information acquisition module acquires a regional position information set Zw and a service category information set ZL of a government service center, numbers the regional internal government service centers according to the sequence, marks the regional internal government service centers as 1,2, …, j, … and n, and marks the information of the j-th government service center as (Zwj, ZLj);
the first matching module acquires order information from an order pool, matches a government service center for a proxy order through a constraint condition matching unit, distributes the government service center for the order through an order distribution unit, and records the time t of outputting the order from an order receiving pool a
The second matching module is used for matching order processing schemes for the government service center, obtaining associated orders through the association matching unit, each associated order corresponds to one handling scheme, obtaining association degree of each scheme through the association matching unit, selecting a scheme with the largest association degree, and executing an optimal scheme by the government service center;
the order information management module comprises a government affair information sharing unit and an order tracking unit, wherein the government affair information sharing unit is used for inquiring information among government affair service centers to acquire order information, the order tracking unit is used for displaying the state of an order, the state comprises the order completion progress and whether the order is abnormal, the processing time and the state of the order are obtained, and the obtained information is transmitted to the matching degree evaluation module;
the matching degree evaluation module is used for evaluating the matching degree of the order, and acquiring the matching degree of the order according to the completion degree and the completion time of the order.
In a preferred embodiment, the constraint condition matching unit firstly establishes an association function of order business category information and government business category information, obtains the service category information of the order according to the business category information, obtains the government business service center matched with the order by taking the position information and the handling category information as constraint conditions, marks the matched government business service center as an F set, and transmits the order to the order receiving pool.
In a preferred embodiment, the order allocation unit is used for managing orders in the order taking pool, obtaining the processing speed v of each government service center, which is denoted as v1, v2, …, vm, the number s of waiting areas, which is denoted as s1, s2, …, sm, and the geographical distancel ji, Obtaining order scheduling coefficient to satisfyWherein eta 1 and eta 2 are influence factor coefficients,lji represents the distance from the proxy service party to the government service center, satisfying +.>Wherein (xi, yi) represents the regional coordinates of the government service, and (xj, yj) represents the regional coordinates of the proxy service party, and the order is distributed to the government service center corresponding to minDi.
In a preferred embodiment, the waiting area refers to each government service center placing an order to be processed in the order receiving pool.
In a preferred embodiment, the association matching unit is configured to screen information associated with orders from a database, including, historical association orders obtained by orders consistent with enterprise types, enterprise sizes, enterprise areas, and divide the association information into decision association information and key association information, where the decision association information refers to data decisive for a government service scheme, including enterprise types and enterprise areas, the key association information refers to data influencing the government service scheme, including enterprise sizes, enterprise tax, enterprise industry ranks, enterprise establishment times, and the like, and the weak association item value is denoted as x 1 ,x 2 ,…,x n Selecting orders meeting the conditions from a database according to the strong association information, and then calculating the association degree of the weak association information, wherein the association degree is calculated in a mode of x 01 ,x 02 ,…,x 0n And (3) representing a standard value of a weakly-correlated item, wherein delta is a coefficient weight, calculating the coefficient weight through a linear regression model, selecting a scheme with highest correlation degree for an order based on a result obtained by the correlation matching unit, and after the scheme of the government affair center is completed, transferring the order into a receiving pool again to wait for the next government affair service center to process.
In a preferred embodiment, the order tracking unit in the information management module obtains the state of the order, the order needs to be processed in a transregional mode, the processing time of the order in a transregional government service center is recorded, ta is used for indicating the time of the order entering a receiving pool, tb is used for indicating the time of the order entering the government service center, and t1 and t are marked as a1 ,t b1 ,t a2 ,t b2 …,t ai ,t bi ,…,t bn
In a preferred embodiment, the matching degree evaluation module obtains a matching degree value of the order according to the completion degree and the completion time of the order, and the matching degree evaluation module comprises the following steps:
step S11, collecting order information in order receiving poolObtaining the actual completion time of each order, which is marked as Ts1, ts2, …, tsi, …, tsn, tsn=tbn-tan and the predicted completion time, which is marked as Ty1, ty2, …, tyi, …, ty n, obtaining the order completion efficiency K1 parameter, satisfying the formula
Step S12, counting the completed orders and the number of unfinished orders to obtain a completion degree parameter K2 of the orders, and meeting the requirementsWherein a1 represents the number of completed orders, and aTotal represents the total number of orders;
step S13, counting order efficiency coefficient K3,representing the waiting time of an order in an order receiving pool and tbi-tai representing the processing time of the order in a government service center, the order processing efficiency coefficient k3 meetsObtaining a waiting coefficient of each order;
step S14, acquiring an order completion efficiency index beta according to the order time coincidence degree K1, the order completion degree K2 and the order efficiency coefficient K3, and satisfying a formulaWherein γ1, γ2, γ3 are preset influence coefficients, and γ1+γ2+γ3=100%, a larger value of β indicates a higher degree of matching of orders.
In a preferred embodiment, the predicted completion time of the orderWhere Tli represents the completion time of the associated order.
The application has the technical effects and advantages that: according to the application, the order distribution unit in the first matching module is used for matching orders with corresponding cross-regional government service centers, the association matching unit in the second matching module is used for providing an execution scheme of government service with highest association degree for the government service centers, the order information management module is used for acquiring the state and time of the orders in the cross-regional government service centers, the matching degree of the orders is evaluated by counting the actual completion time of the orders and the completion rate of the orders and the efficiency of the orders, and the effect of the internet platform of the cross-regional enterprise government service is evaluated by matching degree values, so that the problems that the communication efficiency of the cross-regional government service centers is low due to the matching mode of enterprise terminals and agent service sides, the communication and matching efficiency of the agent service terminals is low due to malicious repeated release in the agent demand release process, and the cross-regional government service effect is difficult to evaluate are solved.
Drawings
FIG. 1 is a flow chart of the method of the present application;
FIG. 2 is a block diagram of a system architecture of the present application;
fig. 3 is a flowchart of the algorithm of the present application.
Detailed Description
The following description of the embodiments of the present application will be made clearly and completely with reference to the accompanying drawings, in which it is apparent that the embodiments described are only some embodiments of the present application, but not all embodiments. All other embodiments, which can be made by those skilled in the art based on the embodiments of the application without making any inventive effort, are intended to be within the scope of the application.
The terms "module," "system," and the like as used herein are intended to include a computer-related entity, either hardware, firmware, a combination of hardware and software, or software in execution. For example, a module may be, but is not limited to: a process running on a processor, an object, an executable, a thread of execution, a program, and/or a computer. By way of example, both an application running on a computing device and the computing device can be a module. One or more modules may be located in one process and/or thread of execution, and one module may be located on one computer and/or distributed between two or more computers.
The embodiment provides an intelligent matching method for cross-regional enterprise government service as shown in fig. 1, which comprises the following steps:
step S01, signing by enterprises and a proxy service party to obtain a proxy order, and extracting regional information and order business class information in the proxy order, wherein the proxy order is required to be transacted by a cross-regional government service center;
step S02, acquiring area information and service class information of government service centers, and establishing a correlation function of the service class information and the service class information, wherein the information of each government service center is shared;
step S03, first matching: the agent service side matches the agent order with the government service center meeting the conditions according to the order information to obtain the government service center corresponding to the order, which is marked as [ q1, q2, …, qn ], and the order is transmitted to the order receiving pool;
step S04, second matching: the government affair center extracts order information from the order receiving pool, searches the database to obtain associated historical order data, obtains a processing scheme of the order from the associated historical order data, matches an optimal scheme, transmits a processing result to the data sharing system, and simultaneously transfers the order to the order receiving pool to wait for the government affair service center of another area to process;
and S05, acquiring orders from the order receiving pool by the government service center, feeding back the order marks which cannot be processed to the order receiving pool, distributing the government service center for the orders again, tracking order information, and evaluating the matching degree of the orders.
The embodiment provides a cross-regional enterprise government service intelligent matching internet platform system as shown in figure 2, which comprises an order acquisition module, a service center information acquisition module, a first matching module, a second matching module, an order information management module and a matching degree evaluation module,
the order acquisition module is used for acquiring a proxy order, numbering the order according to the sequence, recording the order as 1,2, …, i, …, m, wherein the proxy business order information comprises regional position information Dw and business category information DL of a proxy enterprise, the ith proxy order information is marked as (Dwi, DLi), transmitting the acquired order to an order pool, and recording the time t when the order enters the order receiving pool 0
The government service center information acquisition module acquires a regional position information set Zw and a service category information set ZL of a government service center, numbers the regional internal government service centers according to the sequence, marks the regional internal government service centers as 1,2, …, j, … and n, and marks the information of the j-th government service center as (Zwj, ZLj);
the first matching module acquires order information from an order pool, matches a government service center for a proxy order through a constraint condition matching unit, distributes the government service center for the order through an order distribution unit, and records the time t of outputting the order from an order receiving pool a
The second matching module is used for matching order processing schemes for the government service center, obtaining associated orders through the association matching unit, each associated order corresponds to one handling scheme, obtaining association degree of each scheme through the association matching unit, selecting a scheme with the largest association degree, and executing an optimal scheme by the government service center;
the order information management module comprises a government affair information sharing unit and an order tracking unit, wherein the government affair information sharing unit is used for inquiring information among government affair service centers to acquire order information, the order tracking unit is used for displaying the state of an order, the state comprises the order completion progress and whether the order is abnormal, the processing time and the state of the order are obtained, and the obtained information is transmitted to the matching degree evaluation module;
the matching degree evaluation module is used for evaluating the matching degree of the order, and acquiring the matching degree of the order according to the completion degree and the completion time of the order.
Further, the constraint condition matching unit firstly establishes an association function of order business category information and government business service category information, obtains the affiliated business category information according to the business category information, obtains government business service centers matched with the order by taking the position information and the handling category information as constraint conditions, marks the matched government business service centers as F sets, and transmits the order to the order receiving pool, wherein F= [ F1, F2, …, fm ].
Further, the order distribution unit is used for managing orders in the order receiving pool to obtain positions of each government service centerThe physical velocity v is denoted as v1, v2, …, vm, the number of waiting areas s is denoted as s1, s2, …, sm, the geographical distancel ji, Obtaining order scheduling coefficient to satisfyWherein eta 1 and eta 2 are influence factor coefficients,lji represents the distance from the proxy service party to the government service center, satisfying +.>Wherein (xi, yi) represents the regional coordinates of the government service, and (xj, yj) represents the regional coordinates of the proxy service party, and the order is distributed to the government service center corresponding to minDi.
Further, the waiting area refers to that each government service center places an order waiting for processing in the order receiving pool.
Further, the association matching unit is configured to screen information associated with the order from the database, including, obtaining historical association orders for orders consistent with the enterprise type, enterprise scale, and enterprise area, dividing the association information into decision association information and key association information, where the decision association information refers to data decisive for the government service scheme, including the enterprise type and enterprise area, the key association information refers to data influencing the government service scheme, including enterprise scale, enterprise tax, enterprise industry rank, enterprise establishment time, and the like, and the weak association item value is denoted as x 1 ,x 2 ,…,x n Selecting orders meeting the conditions from a database according to the strong association information, and then calculating the association degree of the weak association information, wherein the association degree is calculated in a mode of x 01 ,x 02 ,…,x 0n And (3) representing a standard value of a weakly-correlated item, wherein delta is a coefficient weight, calculating the coefficient weight through a linear regression model, selecting a scheme with highest correlation degree for an order based on a result obtained by the correlation matching unit, and after the scheme of the government affair center is completed, transferring the order into a receiving pool again to wait for the next government affair service center to process.
Further, the order tracking unit in the information management module obtains the orderThe state of the order is required to be processed in a cross-regional mode, the processing time of the order in the cross-regional government service center is recorded, the time of the order entering the order receiving pool is represented by ta, the time of the order entering the government service center is represented by tb, and the time is recorded as t1 and t a1 ,t b1 ,t a2 ,t b2 …,t ai ,t bi ,…,t bn
Further, as shown in fig. 3, the matching degree evaluation module obtains a matching degree value of the order according to the completion degree and the completion time of the order, and the matching degree evaluation module includes the following steps:
step S11, acquiring order information in an order receiving pool, obtaining actual completion time of each order, marking as Ts1, ts2, …, tsi, …, tsn, tsn=tbn-tan and predicted completion time, marking as Ty1, ty2, …, tyi, …, tyn, and obtaining order completion efficiency K1 parameters;
step S12, counting the completed orders and the number of unfinished orders to obtain a completion degree parameter K2 of the orders, and meeting the requirementsWherein a1 represents the number of completed orders, and aTotal represents the total number of orders;
step S13, counting order efficiency coefficient K3, t ai- t b(i-1) Representing the waiting time of an order in an order receiving pool and tbi-tai representing the processing time of the order in a government service center, the order processing efficiency coefficient k3 meetsObtaining a waiting coefficient of each order;
step S14, acquiring an order completion efficiency index beta according to the order time coincidence degree K1, the order completion degree K2 and the order efficiency coefficient K3, and satisfying a formulaWherein γ1, γ2, γ3 are preset influence coefficients, and γ1+γ2+γ3=100%, a larger value of β indicates a higher degree of matching of orders.
Further, the predicted completion time of the orderWherein Tli represents the completion time of the associated order, satisfying the formula +.>
To sum up: according to the application, the order distribution unit in the first matching module is used for matching orders with corresponding cross-regional government service centers, the association matching unit in the second matching module is used for providing an execution scheme of government service with highest association degree for the government service centers, the order information management module is used for acquiring the state and time of the orders in the cross-regional government service centers, the actual completion time of the orders, the completion rate of the orders and the order efficiency are counted, the matching degree of the orders is evaluated, the effect of an internet platform of the cross-regional enterprise government service is evaluated through the matching degree value, and the problems that the communication efficiency of the cross-regional government service centers is low due to the matching mode of enterprise terminals and agent service sides, the communication and matching efficiency of the agent service terminals is low due to malicious repeated issuing in the agent demand issuing process, and the cross-regional government service effect is difficult to evaluate are solved.
The present embodiment provides only one implementation, and does not specifically limit the protection scope of the present application.
Finally: the foregoing description of the preferred embodiments of the application is not intended to limit the application to the precise form disclosed, and any such modifications, equivalents, and alternatives falling within the spirit and principles of the application are intended to be included within the scope of the application.

Claims (9)

1. A cross-regional enterprise government affair service intelligent matching method relates to a main body comprising an enterprise, a proxy service party and a government affair service center, and is characterized in that: comprises the following steps:
step S01, signing by enterprises and a proxy service party to obtain a proxy order, and extracting regional information and order business class information in the proxy order, wherein the proxy order is required to be transacted by a cross-regional government service center;
step S02, acquiring area information and service class information of government service centers, and establishing a correlation function of the service class information and the service class information, wherein the information of each government service center is shared;
step S03, first matching: the agent service side matches the agent order with the government service center meeting the conditions according to the order information to obtain the government service center corresponding to the order, which is marked as [ q1, q2, …, qn ], and the order is transmitted to the order receiving pool;
step S04, second matching: the government affair center extracts order information from the order receiving pool, searches the database to obtain associated historical order data, obtains a processing scheme of the order from the associated historical order data, matches an optimal scheme, transmits a processing result to the data sharing system, and simultaneously transfers the order to the order receiving pool to wait for the government affair service center of another area to process;
and S05, acquiring orders from the order receiving pool by the government service center, feeding back the order marks which cannot be processed to the order receiving pool, distributing the government service center for the orders again, tracking order information, and evaluating the matching degree of the orders.
2. An internet platform system for implementing intelligent matching of cross-regional enterprise government services in accordance with claim 1, wherein: comprises an order acquisition module, a service center information acquisition module, a first matching module, a second matching module, an order information management module and a matching degree evaluation module,
the order acquisition module is used for acquiring a proxy order, numbering the order according to the sequence, recording the order as 1,2, …, i, …, m, wherein the proxy business order information comprises regional position information Dw and business category information DL of a proxy enterprise, the ith proxy order information is marked as (Dwi, DLi), transmitting the acquired order to an order pool, and recording the time t when the order enters the order receiving pool 0
The government service center information acquisition module acquires a regional position information set Zw and a service category information set ZL of a government service center, numbers the regional internal government service centers according to the sequence, marks the regional internal government service centers as 1,2, …, j, … and n, and marks the information of the j-th government service center as (Zwj, ZLj);
the first matching module acquires order information from an order pool, matches a government service center for a proxy order through a constraint condition matching unit, distributes the government service center for the order through an order distribution unit, and records the time t of outputting the order from an order receiving pool a
The second matching module is used for matching order processing schemes for the government service center, obtaining associated orders through the association matching unit, each associated order corresponds to one handling scheme, obtaining association degree of each scheme through the association matching unit, selecting a scheme with the largest association degree, and executing an optimal scheme by the government service center;
the order information management module comprises a government affair information sharing unit and an order tracking unit, wherein the government affair information sharing unit is used for inquiring information among government affair service centers to acquire order information, the order tracking unit is used for displaying the state of an order, the state comprises the order completion progress and whether the order is abnormal, the processing time and the state of the order are obtained, and the obtained information is transmitted to the matching degree evaluation module;
the matching degree evaluation module is used for evaluating the matching degree of the order, and acquiring the matching degree of the order according to the completion degree and the completion time of the order.
3. The internet platform system for intelligent matching of cross-regional enterprise government services according to claim 2, wherein: the constraint condition matching unit firstly establishes an association function of order business category information and government service category information, obtains the affiliated service category information according to the business category information, obtains government service centers matched with the order by taking the position information and the handling category information as constraint conditions, marks the matched government service centers as F sets, and transmits the order to the order receiving pool, wherein F= [ F1, F2, …, fm ].
4. The internet platform system for intelligent matching of cross-regional enterprise government services according to claim 2, wherein: the order distribution unit is used for managing orders in the order receiving pool to obtainThe processing speed v to each government service center is marked as v1, v2, … and vm, the number s of waiting areas is marked as s1, s2, … and sm, and the geographical distancel ji, Obtaining order scheduling coefficient to satisfyWherein eta 1 and eta 2 are influence factor coefficients,lji represents the distance from the proxy service party to the government service center, satisfying +.>Wherein (xi, yi) represents the regional coordinates of the government service, and (xj, yj) represents the regional coordinates of the proxy service party, and the order is distributed to the government service center corresponding to minDi.
5. The intelligent matching internet platform system for cross-regional enterprise government services according to claim 4, wherein: the waiting area refers to each government service center placing an order waiting for processing in the order receiving pool.
6. The internet platform system for intelligent matching of cross-regional enterprise government services according to claim 2, wherein: the association matching unit is used for screening information associated with orders from a database, wherein the information comprises historical association orders obtained by orders consistent in enterprise types, enterprise scales and enterprise areas, the association information is divided into decision association information and key association information, the decision association information refers to data decisive for a government service scheme, the key association information refers to data influencing the government service scheme, and weak association item values are marked as x 1 ,x 2 ,…,x n Selecting orders meeting the conditions from a database according to the strong association information, and then calculating the association degree of the weak association information, wherein the association degree is calculated in a mode of x 01 ,x 02 ,…,x 0n Representing a standard value of a weak association item, wherein delta is a coefficient weight, the coefficient weight is obtained through linear regression model calculation, and the association degree is selected for the order based on the result obtained by the association matching unitAnd (3) after the highest scheme is completed in the government affair center, the order is transferred into the order receiving pool again to wait for the next government affair service center to process.
7. The internet platform system for intelligent matching of cross-regional enterprise government services according to claim 2, wherein: the order tracking unit in the information management module acquires the state of the order, the order needs to be processed in a transregional mode, the processing time of the order in a transregional government service center is recorded, the time of the order entering the order receiving pool is represented by ta, the time of the order entering the government service center is represented by tb, and the time is recorded as t1 and t a1 ,t b1 ,t a2 ,t b2 …,t ai ,t bi ,…,t bn。
8. The internet platform system for intelligent matching of cross-regional enterprise government services according to claim 2, wherein: the matching degree evaluation module obtains the matching degree value of the order according to the completion degree and the completion time of the order, and comprises the following steps:
step S11, collecting order information in the order receiving pool to obtain actual completion time of each order, which is marked as Ts1, ts2, …, tsi, …, tsn, tsn=tbn-tan and predicted completion time, which is marked as Ty1, ty2, …, tyi, … and Tyn, obtaining order completion efficiency K1 parameters, and satisfying the formulaThe method comprises the steps of carrying out a first treatment on the surface of the Step S12, counting the completed orders and the number of unfinished orders to obtain a completion degree parameter K2 of the orders, and meeting +.>Wherein a1 represents the number of completed orders, and aTotal represents the total number of orders;
step S13, counting order efficiency coefficient K3,representing the waiting time of an order in a receiving pool and tbi-tai representing the order in a government service centerThe order processing efficiency coefficient k3 satisfiesObtaining a waiting coefficient of each order;
step S14, acquiring an order completion efficiency index beta according to the order time coincidence degree K1, the order completion degree K2 and the order efficiency coefficient K3, and satisfying a formulaWherein γ1, γ2, γ3 are preset influence coefficients, and γ1+γ2+γ3=100%, a larger value of β indicates a higher degree of matching of orders.
9. The internet platform system for intelligent matching of cross-regional enterprise government services according to claim 8, wherein: the predicted completion time, the predicted completion time of the orderWhere Tli represents the completion time of the associated order.
CN202310373261.7A 2023-04-10 2023-04-10 Cross-regional enterprise government service intelligent matching method and internet platform system Active CN116757893B (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN202310373261.7A CN116757893B (en) 2023-04-10 2023-04-10 Cross-regional enterprise government service intelligent matching method and internet platform system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202310373261.7A CN116757893B (en) 2023-04-10 2023-04-10 Cross-regional enterprise government service intelligent matching method and internet platform system

Publications (2)

Publication Number Publication Date
CN116757893A true CN116757893A (en) 2023-09-15
CN116757893B CN116757893B (en) 2024-03-05

Family

ID=87955943

Family Applications (1)

Application Number Title Priority Date Filing Date
CN202310373261.7A Active CN116757893B (en) 2023-04-10 2023-04-10 Cross-regional enterprise government service intelligent matching method and internet platform system

Country Status (1)

Country Link
CN (1) CN116757893B (en)

Citations (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104103113A (en) * 2013-04-15 2014-10-15 株式会社日立制作所 Queuing server and queuing method
CN109711610A (en) * 2018-12-17 2019-05-03 黄淮学院 A kind of order allocation method of 3D printing platform
CN110334885A (en) * 2018-04-08 2019-10-15 腾讯大地通途(北京)科技有限公司 Task data processing method, device
US20190347753A1 (en) * 2017-01-26 2019-11-14 Beijing Xiaodu Information Technology Co., Ltd. Data processing method, apparatus and device, and computer-readable storage medium
CN110807619A (en) * 2019-10-31 2020-02-18 浪潮云信息技术有限公司 Method for supporting business handling in government affair service field
US20200058044A1 (en) * 2017-03-27 2020-02-20 Beijing Didi Infinity Technology And Development Co., Ltd. Systems and methods for carpooling
US20200134558A1 (en) * 2017-06-27 2020-04-30 Beijing Xiaodu Information Technology Co., Ltd. Order allocation method and device
CN111798283A (en) * 2019-04-09 2020-10-20 北京嘀嘀无限科技发展有限公司 Order distribution method and device, electronic equipment and computer readable storage medium
CN113469615A (en) * 2021-06-16 2021-10-01 上海东普信息科技有限公司 Order allocation method, device, equipment and storage medium
CN114971412A (en) * 2022-06-29 2022-08-30 平安银行股份有限公司 Order distribution method, order distribution platform, order distribution system and storage medium
CN115034763A (en) * 2022-06-30 2022-09-09 中国建设银行股份有限公司 Processing method and device for government affair handling affairs, electronic equipment and storage medium
CN115358706A (en) * 2022-08-15 2022-11-18 中通服创立信息科技有限责任公司 Cross-domain communication method based on government affair service cooperation technology and support system

Patent Citations (12)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104103113A (en) * 2013-04-15 2014-10-15 株式会社日立制作所 Queuing server and queuing method
US20190347753A1 (en) * 2017-01-26 2019-11-14 Beijing Xiaodu Information Technology Co., Ltd. Data processing method, apparatus and device, and computer-readable storage medium
US20200058044A1 (en) * 2017-03-27 2020-02-20 Beijing Didi Infinity Technology And Development Co., Ltd. Systems and methods for carpooling
US20200134558A1 (en) * 2017-06-27 2020-04-30 Beijing Xiaodu Information Technology Co., Ltd. Order allocation method and device
CN110334885A (en) * 2018-04-08 2019-10-15 腾讯大地通途(北京)科技有限公司 Task data processing method, device
CN109711610A (en) * 2018-12-17 2019-05-03 黄淮学院 A kind of order allocation method of 3D printing platform
CN111798283A (en) * 2019-04-09 2020-10-20 北京嘀嘀无限科技发展有限公司 Order distribution method and device, electronic equipment and computer readable storage medium
CN110807619A (en) * 2019-10-31 2020-02-18 浪潮云信息技术有限公司 Method for supporting business handling in government affair service field
CN113469615A (en) * 2021-06-16 2021-10-01 上海东普信息科技有限公司 Order allocation method, device, equipment and storage medium
CN114971412A (en) * 2022-06-29 2022-08-30 平安银行股份有限公司 Order distribution method, order distribution platform, order distribution system and storage medium
CN115034763A (en) * 2022-06-30 2022-09-09 中国建设银行股份有限公司 Processing method and device for government affair handling affairs, electronic equipment and storage medium
CN115358706A (en) * 2022-08-15 2022-11-18 中通服创立信息科技有限责任公司 Cross-domain communication method based on government affair service cooperation technology and support system

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
邢青松等: "考虑主体属性及与任务匹配的产品协同设计效率", 《重庆大学学报》 *

Also Published As

Publication number Publication date
CN116757893B (en) 2024-03-05

Similar Documents

Publication Publication Date Title
CN111192004A (en) Method for displaying current to-do task and subsequent to-do workflow
CN105681409A (en) Recommending system and method for guiding customer to handle banking business based on big data prediction
TW201835789A (en) Method and device for constructing scoring model and evaluating user credit
CN108711085A (en) A kind of response method and its equipment of transaction request
CN108269182B (en) Balance calculation method and calculation equipment based on fund collection
WO2019205324A1 (en) Task allocation method and system, and terminal device
CN112037026A (en) Automatic abnormal transaction work order processing method, device and system
WO2023071593A1 (en) Esop-based resource processing method and apparatus, device, and storage medium
WO2021000645A1 (en) Contract generation method and apparatus based on data crawling and computer device
CN115292016A (en) Task scheduling method based on artificial intelligence and related equipment
CN110634066A (en) Method, device and equipment for determining settlement interest
CN116757893B (en) Cross-regional enterprise government service intelligent matching method and internet platform system
CN112258306B (en) Account information checking method, device, electronic equipment and storage medium
US20190287151A1 (en) Product delivery system and method
CN102629362A (en) Method for realizing flexible account structure in enterprise annuity account management system
CN115983985A (en) Refined credit line management method
US20020152146A1 (en) Method and apparatus for identifying patent licensing targets
WO2020006897A1 (en) Business service fee calculation method and apparatus, electronic device, and storage medium
CN111984677B (en) Resource data checking method, device, computer equipment and storage medium
CN111429092A (en) Method, device and equipment for paying public accumulation fund and computer readable medium
CN109544355A (en) Vehicle insurance case surveys damage identification method, device and terminal device
CN110852700A (en) Data sorting method and device for workflow system
CN117408531B (en) Customer information management method and system for intelligent big data matching
CN109727144A (en) Insure Incidence calculus method, apparatus, equipment and computer readable storage medium
CN108876301A (en) Data determination method, device, electronic equipment and computer readable storage medium

Legal Events

Date Code Title Description
PB01 Publication
PB01 Publication
SE01 Entry into force of request for substantive examination
SE01 Entry into force of request for substantive examination
GR01 Patent grant
GR01 Patent grant