CN116661884A - Operation track acquisition method and device, terminal equipment and readable storage medium - Google Patents

Operation track acquisition method and device, terminal equipment and readable storage medium Download PDF

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Publication number
CN116661884A
CN116661884A CN202310405184.9A CN202310405184A CN116661884A CN 116661884 A CN116661884 A CN 116661884A CN 202310405184 A CN202310405184 A CN 202310405184A CN 116661884 A CN116661884 A CN 116661884A
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China
Prior art keywords
data
uploaded
user
receiving
local memory
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CN202310405184.9A
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Chinese (zh)
Inventor
梅敏君
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Ping An Bank Co Ltd
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Ping An Bank Co Ltd
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Priority to CN202310405184.9A priority Critical patent/CN116661884A/en
Publication of CN116661884A publication Critical patent/CN116661884A/en
Pending legal-status Critical Current

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00—Arrangements for program control, e.g. control units
    • G06F9/06—Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44—Arrangements for executing specific programs
    • G06F9/445—Program loading or initiating
    • G06F9/44505—Configuring for program initiating, e.g. using registry, configuration files
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/03—Arrangements for converting the position or the displacement of a member into a coded form
    • G06F3/033—Pointing devices displaced or positioned by the user, e.g. mice, trackballs, pens or joysticks; Accessories therefor
    • G06F3/0354—Pointing devices displaced or positioned by the user, e.g. mice, trackballs, pens or joysticks; Accessories therefor with detection of 2D relative movements between the device, or an operating part thereof, and a plane or surface, e.g. 2D mice, trackballs, pens or pucks
    • G06F3/03541—Mouse/trackball convertible devices, in which the same ball is used to track the 2D relative movement
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/03—Arrangements for converting the position or the displacement of a member into a coded form
    • G06F3/033—Pointing devices displaced or positioned by the user, e.g. mice, trackballs, pens or joysticks; Accessories therefor
    • G06F3/0354—Pointing devices displaced or positioned by the user, e.g. mice, trackballs, pens or joysticks; Accessories therefor with detection of 2D relative movements between the device, or an operating part thereof, and a plane or surface, e.g. 2D mice, trackballs, pens or pucks
    • G06F3/03547—Touch pads, in which fingers can move on a surface

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • General Engineering & Computer Science (AREA)
  • Software Systems (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Human Computer Interaction (AREA)
  • Traffic Control Systems (AREA)

Abstract

The application relates to the field of information acquisition, and provides an operation track acquisition method, an operation track acquisition device, terminal equipment and a readable storage medium, wherein the operation track acquisition method starts to acquire all operation data of a user when the user uses an application program based on a starting command input by the user; receiving an exit command input by the user, and stopping collecting the operation data when the exit command is received; and integrating the operation data to obtain data to be uploaded, and uploading the data to be uploaded to a service background. The application not only reduces the event blocking, improves the integrity and accuracy of the data, but also reduces the labor cost.

Description

Operation track acquisition method and device, terminal equipment and readable storage medium
Technical Field
The present application relates to the field of information acquisition, and in particular, to an operation track acquisition method, apparatus, terminal device, and readable storage medium.
Background
At present, the traditional track collection is to analyze and study the data obtained by monitoring when browsing the APP, and the analysis of the browsing actions of operators can enable the staff to know the using habit of the operators more in detail and clearly, so that the defects of products such as websites, APPs, popularization channels and the like are found, the products are facilitated to develop high conversion rate, the marketing of the products is more accurate and effective, and the service conversion efficiency is improved. The current track collection is mostly used for positioning problems by a buried point mode, is generally fuzzy and inaccurate, and has the following defects:
1. the person who needs to enter carries out the embedding point collection at the appointed programming position according to the requirement of the product, so that the labor cost is high;
2. the artificial addition of buried points can cause a plurality of missing points, thereby affecting the accuracy of the conversion rate;
3. when the operator browse is blocked, the operator and the staff cannot effectively communicate due to the spatial relationship, and the root cause cannot be rapidly positioned and analyzed.
Disclosure of Invention
The application aims to provide an operation track acquisition method, an operation track acquisition device, terminal equipment and a readable storage medium, which can acquire an X operation track.
In a first aspect, the present application provides an operation track collection method, the method including:
receiving a starting command input by a user, and starting to collect all operation data of the user when the application program is used based on the starting command;
receiving an exit command input by the user, and stopping collecting the operation data when the exit command is received;
and integrating the operation data to obtain data to be uploaded, and uploading the data to be uploaded to a service background.
In an optional embodiment, before the uploading the data to be uploaded to a service background, the method further includes:
and storing the data to be uploaded to a local memory, and acquiring the data to be uploaded from the local memory.
In an alternative embodiment, the method further comprises:
after receiving the start command, determining whether cache data corresponding to the operation data exists in the local memory;
if the cache data exist in the local memory, initializing the local memory after uploading the cache data to the service background;
and if the cache data does not exist in the local memory, storing the data to be uploaded to the local memory.
In an alternative embodiment, the method further comprises:
receiving a request command input by the user;
and acquiring the data to be uploaded of the service background according to the request command, and displaying the data to be uploaded on a terminal display interface.
In an optional embodiment, the operation data includes at least one track information and corresponding time information, and the integrating processing is performed on the operation data to obtain data to be uploaded, including:
and integrating the at least one track information according to the corresponding sequence of the time information to obtain data to be uploaded of a preset data structure.
In alternative embodiments, the trajectory information includes any one or more combinations of run errors, grammar errors, static resource loading errors, project errors, performance data, and user behavior.
In a second aspect, the present application provides an operation track acquisition device, the device comprising:
the receiving module is used for receiving a starting command input by a user, and starting to collect all operation data of the user when the application program is used based on the starting command;
the acquisition module is used for receiving the exit command input by the user, and stopping acquiring the operation data when receiving the exit command;
and the uploading module is used for carrying out integration processing on the operation data to obtain data to be uploaded and uploading the data to be uploaded to a service background.
In an alternative embodiment, the apparatus further comprises:
the request module is used for receiving a request command input by the user;
and the display module is used for acquiring the data to be uploaded of the service background according to the request command and displaying the data to be uploaded on a terminal display interface.
In a third aspect, the present application provides a terminal device, comprising a memory and a processor, the memory storing a computer program, which when run on the processor performs the method of operation trace acquisition.
In a fourth aspect, the present application provides a readable storage medium storing a computer program which, when run on a processor, performs the method of operation trace acquisition.
The embodiment of the application has the beneficial effects that:
the embodiment of the application provides an operation track acquisition method, which starts to acquire all operation data of a user when using an application program based on a starting command input by the user by receiving the starting command; receiving an exit command input by the user, and stopping collecting the operation data when the exit command is received; and integrating the operation data to obtain data to be uploaded, and uploading the data to be uploaded to a service background. The application not only reduces the event blocking, improves the integrity and accuracy of the data, but also reduces the labor cost.
In order to make the above objects, features and advantages of the present application more comprehensible, preferred embodiments accompanied with figures are described in detail below.
Drawings
In order to more clearly illustrate the technical solutions of the present application, the drawings that are required for the embodiments will be briefly described, it being understood that the following drawings only illustrate some embodiments of the present application and therefore should not be considered as limiting the scope of the present application. Like elements are numbered alike in the various figures.
Fig. 1 is a schematic flow chart of a method for acquiring an operation track according to an embodiment of the present application;
fig. 2 is a schematic flow chart of determining cache data in a local memory in an operation track collection method according to an embodiment of the present application;
fig. 3 is a schematic diagram of a second flow chart of an operation track collection method according to an embodiment of the present application;
fig. 4 is a schematic diagram of a first structure of an operation track collection device according to an embodiment of the present application;
fig. 5 shows a second structural schematic diagram of an operation track acquisition device according to an embodiment of the present application.
Description of main reference numerals:
10-an operation track acquisition device; 11-a receiving module; 12-an acquisition module; 13-an uploading module; 14-a request module; 15-display module.
Detailed Description
The following description of the embodiments of the present application will be made clearly and completely with reference to the accompanying drawings, in which it is apparent that the embodiments described are only some embodiments of the present application, but not all embodiments.
The components of the embodiments of the present application generally described and illustrated in the figures herein may be arranged and designed in a wide variety of different configurations. Thus, the following detailed description of the embodiments of the application, as presented in the figures, is not intended to limit the scope of the application, as claimed, but is merely representative of selected embodiments of the application. All other embodiments, which can be made by a person skilled in the art without making any inventive effort, are intended to be within the scope of the present application.
The terms "comprises," "comprising," "including," or any other variation thereof, are intended to cover a specific feature, number, step, operation, element, component, or combination of the foregoing, which may be used in various embodiments of the present application, and are not intended to first exclude the presence of or increase the likelihood of one or more other features, numbers, steps, operations, elements, components, or combinations of the foregoing.
Furthermore, the terms "first," "second," "third," and the like are used merely to distinguish between descriptions and should not be construed as indicating or implying relative importance.
Unless otherwise defined, all terms (including technical and scientific terms) used herein have the same meaning as commonly understood by one of ordinary skill in the art to which various embodiments of the application belong. The terms (such as those defined in commonly used dictionaries) will be interpreted as having a meaning that is the same as the context of the relevant art and will not be interpreted in an idealized or overly formal sense unless expressly so defined herein in connection with the various embodiments of the application.
In the application, the whole data of the whole process from starting to exiting the application program is collected and all the data is uploaded once, thus not only reducing the blocking of events and optimizing the use experience of users, but also reducing the bearing pressure of the server, thereby improving the integrity and accuracy of the collected data. In addition, the track acquisition method does not need a buried point recorder to record buried points manually in each functional code, so that the recording time is reduced, and the productivity is liberated.
The operation track collection method can be used for collecting all operation data of the user when the user operates each bank application program or browser, so that the operation track collection method can help the staff to collect the operation track of the user, and is used for further optimizing the corresponding application program or browser.
Example 1
Referring to fig. 1, an embodiment of the present application provides an operation track collection method applied to the field of financial technology, and the operation track collection method includes steps S100 to S300.
Step S100: and receiving a starting command input by a user, and starting to collect all operation data of the user when the application program is used based on the starting command.
It will be appreciated that when the user uses the application, the user will input a corresponding start command to control the start of the application. And receiving a starting command input by a user, starting a corresponding application program according to the starting command, and enabling the user to use the application program and perform corresponding operation according to actual requirements.
After the application program is started, collecting all operation data of a user when the application program is used, wherein the operation data comprise, but are not limited to, mobile phone information, at least one track information, time information corresponding to each track information and the like, the mobile phone information comprises information such as mobile phone brands, mobile phone types, mobile phone electric quantity and the like, and the track information comprises any one or more of address paths, running errors, grammar errors, static resource loading errors, project errors, performance data and user behaviors.
It will be appreciated that after the application is started, code run errors, syntax errors will be captured, and error events will be monitored and captured using a preset window. Addeventlistener. In the present application, promises will also be collected through unhandledrejet events, vue item errors captured using the Vue. Config. Error handler event method, return code errors are collected, where Promises are used to avoid callback to prisons, but misuse of them will result in Promises to prisons.
In the application, the interface interception of the page request is realized by utilizing AOP (AspectOriented Programming, section-oriented programming) slice programming, so that the error reporting condition of the interface is obtained and reported; when JS resources of other domain names are introduced into the current page, if the resources are wrong, corresponding cross-domain problem error reporting is acquired; time-consuming data, namely performance data, of each stage in the loading process model is also acquired; and key information such as route change of each page operated by a user, clicking content of a mouse, url of the page, coordinate position touched by a finger, triggering element (css selector, XPath) and the like is collected through global time of the user terminal, wherein XPath is an XML path language (XML Path Language) which is a language for determining the position of a certain part in an XML document.
Illustratively, when the collection user operates the application program to perform page conversion, namely, when the collection user acts, the common item judges the page jump by monitoring the change of the route, the route has two modes of history and hash, and the Vue and act item monitors the route change by rewriting pushState, replaceState events. The application realizes the acquisition of the user behavior page through a router routing hook, for example: monitoring is carried out in the before Each and after Each events of vue-router, and the before Each and after Each events are used for acquiring pathname of the page, so that monitoring route change is achieved, and accurate page position information accessed by the user is reported. Router is a content in vue ecosystem, and needs to be installed separately or configured when setting up a scaffold.
Step S200: and receiving an exit command input by a user, and stopping collecting operation data when the exit command is received.
In the application, by monitoring each operation of the user in the application program, various key information, namely operation data, of the user in the process of using the application program is collected in real time. When the user exits the application, a corresponding exit command will be entered. And receiving an exit command input by the user, and when the exit command is received, indicating that the user is about to end operating the application program, wherein the acquisition of the operation data of the user for operating the application program is stopped.
Step S300: and integrating the operation data to obtain data to be uploaded, and uploading the data to be uploaded to a service background.
It can be understood that the operation data includes at least one track information and corresponding time information, and before uploading the operation data, the operation data is subjected to data analysis and cleaning and finishing by using pandas, and at least one track information is integrated according to the corresponding sequence of the time information of each track information, so as to generate data with a preset data structure as data to be uploaded. The preset data structure is a specific data structure preset, and the pandas is a tool based on NumPy, and the tool is created for solving the task of data analysis.
After the data to be uploaded is obtained, the data to be uploaded is uploaded to a service background, wherein the data uploading mode comprises picture uploading and request uploading, cross-domain is supported through the picture uploading, in general, the reported domain name is not the current domain name, the reported interface request can form the cross-domain, the uploaded data is small in size, the data does not need to be inserted into a dom node, and the data does not need to be returned by the service background. And uploading through an Ajax request, reporting the application of the requestIdleCallback event by using the idle time of a browser, and reporting the application of a micro task.
In one embodiment, before uploading the data to be uploaded to the service background, step S400 is further included.
Step S400: and storing the data to be uploaded to a local memory, and acquiring the data to be uploaded from the local memory.
It can be understood that after the data to be uploaded is obtained, the data to be uploaded is recorded in a local storage mode, that is, the data to be uploaded is stored in a local memory in a window.
When the operation data are collected, the collected operation data are stored in the local memory, so that the problem of operation data loss caused by the fact that a user directly exits an application program is avoided, all mobile phone models can be compatible, and user experience is improved.
In one embodiment, as shown in FIG. 2, the method further comprises steps S500-S700.
Step S500: after receiving the start command, it is determined whether cached data corresponding to the operation data exists in the local memory.
In the application, after receiving a start command input by a user, whether cache data corresponding to operation data exists in a local memory or not, in other words, whether track information in the operation data exists or whether data to be uploaded corresponding to the operation data is stored when a user operation application program acquired last time exists is judged. If there is cache data in the local memory, step S600 is executed, and if there is no cache data in the local memory, step S700 is executed: and storing the data to be uploaded to a local memory.
Step S600: and initializing the local memory after uploading the cache data to the service background.
When the cache data is stored in the local memory, the cache data is uploaded to the service background, so that the problem of data loss caused by the fact that the cache data is not timely reported when a user exits last time is avoided, and after the cache data is uploaded to a server, the local memory is initialized to be used for storing new operation data generated by operating an application program by the user or data to be uploaded.
When the user opens the application program each time, initializing and detecting whether the cache data exists, if so, uploading the cache data to a back-end server at one time, namely a service background, wherein the front-end cannot be notified to the user by the mobile phone of the android and ios part at present, and the situation that the user suddenly closes the application program progress can be solved by the method, so that the integrity and the accuracy of the data are realized.
In one embodiment, as shown in FIG. 3, the method further comprises steps S800-S900.
Step S800: and receiving a request command input by a user.
It will be appreciated that when a user needs to display the collected operation data on the terminal display interface, a corresponding request command will be entered. And receiving a request command input by a user, and acquiring data to be uploaded of a service background by using the request command, namely integrating the processed operation data.
Step S900: and acquiring data to be uploaded of the service background according to the request command, and displaying the data to be uploaded on a terminal display interface.
And acquiring corresponding data to be uploaded in a service background, namely operation data of a specific data structure, according to the received request command, and finally producing the user behavior effect which is output on a terminal display interface to be attractive and tidy through a pyechorts visualization technology. The method can clearly see the flow direction of the application program user, form macroscopic understanding on massive behavior habits of the application program user, more accurately position factors influencing transformation, and conveniently promote optimization and improvement of products, so that the root cause of the abnormal problem can be inferred through behavior tracks more easily.
According to the application, a buried point recorder is not required to record buried points manually in each function code, so that on one hand, the recording time is reduced, the labor cost is reduced, the blocking of events is reduced, the use experience of a user is optimized, the bearing pressure of a server can be reduced, on the other hand, the linear track of the application program used by the user can be collected, the blocking points can be found point to point, when the blocking points appear in the process of browsing the application program, namely, after track information appears, the blocking points can be quickly positioned to the abnormal position in the function code according to the type and time information of the mobile phone, namely, the occurrence time of the track information.
Based on the operation track collection method of the above embodiment, fig. 4 shows a schematic structural diagram of an operation track collection device 10 according to an embodiment of the present application. The operation trajectory acquisition device 10 includes:
the receiving module 11 is configured to receive a start command input by a user, and start collecting all operation data of the user when using an application program based on the start command;
the acquisition module 12 is configured to receive an exit command input by the user, and stop acquiring the operation data when the exit command is received;
and the uploading module 13 is used for carrying out integration processing on the operation data to obtain data to be uploaded, and uploading the data to be uploaded to a service background.
As shown in fig. 5, the operation trace collection device 10 further includes:
a request module 14, configured to receive a request command input by the user;
and the display module 15 is used for acquiring the data to be uploaded of the service background according to the request command and displaying the data to be uploaded on a terminal display interface.
The operation track collection device 10 of the present embodiment is used for executing the operation track collection method of the above embodiment, and the implementation manners and beneficial effects related to the above embodiment are also applicable to the present embodiment, and are not described herein again.
The embodiment of the application also provides a terminal device which comprises a memory and a processor, wherein the memory stores a computer program, and the computer program executes the operation track acquisition method when running on the processor.
The embodiment of the application also provides a computer readable storage medium which stores a computer program, and when the computer program is executed on a processor, the method for acquiring the operation track is implemented.
In the several embodiments provided in the present application, it should be understood that the disclosed apparatus and method may be implemented in other manners. The apparatus embodiments described above are merely illustrative, for example, of the flow diagrams and block diagrams in the figures, which illustrate the architecture, functionality, and operation of possible implementations of apparatus, methods and computer program products according to various embodiments of the present application. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.
In addition, functional modules or units in various embodiments of the application may be integrated together to form a single part, or the modules may exist alone, or two or more modules may be integrated to form a single part.
The functions, if implemented in the form of software functional modules and sold or used as a stand-alone product, may be stored in a computer-readable storage medium. Based on such understanding, the technical solution of the present application may be embodied essentially or in a part contributing to the prior art or in a part of the technical solution in the form of a software product stored in a storage medium, comprising several instructions for causing a computer device (which may be a smart phone, a personal computer, a server, a network device, etc.) to perform all or part of the steps of the method according to the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a random access Memory (RAM, random Access Memory), a magnetic disk, or an optical disk, or other various media capable of storing program codes.
The foregoing is merely illustrative of the present application, and the present application is not limited thereto, and any person skilled in the art will readily recognize that variations or substitutions are within the scope of the present application.

Claims (10)

1. An operation track collection method, which is characterized by comprising the following steps:
receiving a starting command input by a user, and starting to collect all operation data of the user when the application program is used based on the starting command;
receiving an exit command input by the user, and stopping collecting the operation data when the exit command is received;
and integrating the operation data to obtain data to be uploaded, and uploading the data to be uploaded to a service background.
2. The operation track collection method according to claim 1, further comprising, before the uploading the data to be uploaded to a service background:
and storing the data to be uploaded to a local memory, and acquiring the data to be uploaded from the local memory.
3. The operation trajectory acquisition method according to claim 2, characterized in that the method further comprises:
after receiving the start command, determining whether cache data corresponding to the operation data exists in the local memory;
if the cache data exist in the local memory, initializing the local memory after uploading the cache data to the service background;
and if the cache data does not exist in the local memory, storing the data to be uploaded to the local memory.
4. The operation trajectory acquisition method according to claim 1, characterized in that the method further comprises:
receiving a request command input by the user;
and acquiring the data to be uploaded of the service background according to the request command, and displaying the data to be uploaded on a terminal display interface.
5. The operation track collection method according to claim 1, wherein the operation data includes at least one track information and corresponding time information, and the integrating processing is performed on the operation data to obtain data to be uploaded, including:
and integrating the at least one track information according to the corresponding sequence of the time information to obtain data to be uploaded of a preset data structure.
6. The operation trajectory collection method according to claim 5, wherein the trajectory information includes any one or more combinations of a run error, a syntax error, a static resource loading error, a project error, performance data, and user behavior.
7. An operation trajectory acquisition device, characterized in that the device comprises:
the receiving module is used for receiving a starting command input by a user, and starting to collect all operation data of the user when the application program is used based on the starting command;
the acquisition module is used for receiving the exit command input by the user, and stopping acquiring the operation data when receiving the exit command;
and the uploading module is used for carrying out integration processing on the operation data to obtain data to be uploaded and uploading the data to be uploaded to a service background.
8. The operation trajectory acquisition device according to claim 7, characterized in that the device further comprises:
the request module is used for receiving a request command input by the user;
and the display module is used for acquiring the data to be uploaded of the service background according to the request command and displaying the data to be uploaded on a terminal display interface.
9. A terminal device comprising a memory and a processor, the memory storing a computer program which, when run on the processor, performs the method of operation trace acquisition as claimed in any one of claims 1 to 6.
10. A readable storage medium, characterized in that it stores a computer program which, when run on a processor, performs the operation trajectory acquisition method according to any one of claims 1 to 6.
CN202310405184.9A 2023-04-07 2023-04-07 Operation track acquisition method and device, terminal equipment and readable storage medium Pending CN116661884A (en)

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Application Number Priority Date Filing Date Title
CN202310405184.9A CN116661884A (en) 2023-04-07 2023-04-07 Operation track acquisition method and device, terminal equipment and readable storage medium

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202310405184.9A CN116661884A (en) 2023-04-07 2023-04-07 Operation track acquisition method and device, terminal equipment and readable storage medium

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Publication Number Publication Date
CN116661884A true CN116661884A (en) 2023-08-29

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