CN116348405A

CN116348405A - Stop information providing system for elevator

Info

Publication number: CN116348405A
Application number: CN202080106232.9A
Authority: CN
Inventors: 桥口拓弥; 滨田恭平; 田畠广泰; 井上淳
Original assignee: Mitsubishi Electric Building Solutions Corp
Current assignee: Mitsubishi Electric Building Solutions Corp
Priority date: 2020-10-16
Filing date: 2020-10-16
Publication date: 2023-06-27
Also published as: WO2022079884A1; JPWO2022079884A1; JP7226670B2

Abstract

Provided is a suspension information providing system capable of providing suspension information of an elevator at a current time, such as a predetermined elevator. A suspension information providing system (19) is provided with a collecting unit (22), a receiving unit (23), a generating unit (24), and a transmitting unit (25). A receiving unit (23) receives request information containing identification information of an elevator (2) from a portable terminal (18). A generation unit (24) generates response information including a suspension display (30). The response information is generated based on the suspension information collected by the collection unit (22) from the plurality of information sources. A suspension display (30) indicates whether or not the elevator (2) is suspended and the suspension reason when the suspension is performed. When the receiving unit (23) receives request information from the portable terminal (18), the transmitting unit (25) transmits response information generated for the elevator (2) identified by the identification information included in the request information to the portable terminal (18).

Description

Stop information providing system for elevator

Technical Field

The present invention relates to an elevator suspension information providing system.

Background

Patent document 1 discloses an example of a system for providing elevator information to a user. The system is provided with a portable terminal and a server device. The portable terminal transmits a query including identification information of the elevator to the server device. The server device transmits the operation status of the elevator identified by the identification information to the portable terminal.

Prior art literature

Patent literature

Patent document 1: japanese patent application laid-open No. 2010-275029

Disclosure of Invention

Problems to be solved by the invention

In the system of patent document 1, a server device registers a mail address of a portable terminal that has transmitted a query. When the maintenance job ends, the server apparatus transmits a notification of the end of the maintenance job to a mail address registered in advance. That is, the server apparatus does not provide information to the portable terminal until the maintenance operation is completed. Therefore, the user who has made an inquiry from the mobile terminal cannot know the current suspension state of the elevator such as the reservation at the current time.

The present invention has been made to solve such problems. The invention provides a suspension information providing system capable of providing information of current suspension state of an elevator such as reservation at current time.

Means for solving the problems

The stop information providing system of the elevator of the invention comprises: a collection unit that collects suspension information of the elevator from at least any one of the plurality of information sources; a receiving unit that receives request information including identification information of the elevator from a terminal device; a generation unit that generates response information including a suspension display indicating whether or not suspension is present and a suspension reason in the case of a suspension being in progress, for the elevator identified by the identification information of the request information, when the reception unit receives the request information from the terminal device, based on the suspension information collected in advance by the collection unit; and a transmitting unit that transmits the generated response information to the terminal device when the generating unit generates the response information for the elevator identified by the identification information.

The suspension information providing system of the elevator of the invention comprises: a collection unit that collects suspension information of the elevator from at least any one of the plurality of information sources; a generation unit that generates response information including a suspension display indicating whether or not suspension is present and a suspension reason in the case of suspension in progress, for the elevator based on the suspension information collected by the collection unit; a receiving unit that receives request information including identification information of the elevator from a terminal device; and a transmitting unit that transmits, to the terminal device, response information generated in advance by the generating unit for the elevator identified by the identification information, when the receiving unit receives the request information from the terminal device.

Effects of the invention

According to the suspension information providing system of the present invention, it is possible to provide information on the current suspension state of the elevator such as a reservation at the current time.

Drawings

Fig. 1 is a structural diagram of an elevator system according to embodiment 1.

Fig. 2 is a diagram showing an example of the arrangement of the tag of embodiment 1.

Fig. 3 is a flowchart showing an example of the operation of the suspension information providing system according to embodiment 1.

Fig. 4 is a diagram showing an example of a display based on response information in the suspension information providing system according to embodiment 1.

Fig. 5 is a diagram showing an example of a display based on response information in the suspension information providing system according to embodiment 1.

Fig. 6 is a diagram showing a hardware configuration of a main part of the elevator system according to embodiment 1.

Detailed Description

The mode for carrying out the invention will be described with reference to the accompanying drawings. In the drawings, the same or corresponding portions are denoted by the same reference numerals, and repetitive description thereof will be appropriately simplified or omitted.

Embodiment 1

Fig. 1 is a structural diagram of an elevator system 1 according to embodiment 1.

The elevator system 1 is a system comprising one or more elevators 2. Each elevator 2 is provided in a building having a plurality of floors. The elevator 2 is a device in which a car, not shown, conveys users between a plurality of floors based on registered calls. In a building provided with an elevator 2, a landing 3 is provided at each floor. The landing 3 is a place where a user takes a car. The elevator 2 includes a landing door 4, a landing operation panel 5, a seismic detector 6, and a control panel 7.

Landing doors 4 are provided at landing 3 of elevator 2. The landing door 4 is a device that opens and closes when a user gets on or off the car. The landing operation panel 5 is provided at the landing 3 of the elevator 2. The hall operation panel 5 is a device used by a user to register a hall call or the like at the hall 3. The landing operation panel 5 is provided on a wall surface of the landing 3 adjacent to the landing door 4, for example. The landing operation panel 5 has operation buttons 8 and a display panel 9. The operation button 8 is a device for receiving an operation of landing call registration by a user. The display panel 9 is a device for displaying information to the user at the landing 3. The display panel 9 is, for example, a display device. The display panel 9 is an example of a display unit provided in the elevator 2.

The seismic detector 6 is a device that detects earthquake-induced sway in a building in which the elevator 2 is provided. When the seismic detector 6 detects a shake greater than a predetermined threshold, it outputs a detection signal to the control panel 7.

The control panel 7 is a part that controls the operation of the elevator 2. The operation of the elevator 2 controlled by the control panel 7 includes running of the car, display of the display panel 9, and the like. The control panel 7 is provided with a function of stopping the elevator 2. The suspended elevator 2 does not perform an operation corresponding to the call of the user. The control panel 7, for example, when receiving a detection signal from the seismic detector 6, withdraws the car to the evacuation floor, the nearest floor, or the like. The control panel 7 stops the elevator 2 after retracting the car, for example. Alternatively, the control panel 7 may perform the automatic diagnostic operation after retracting the car. The automatic diagnostic operation is an automatic operation for diagnosing the presence or absence of an abnormality in the elevator 2. When no abnormality is found in the automatic diagnostic operation, the control panel 7 restores the elevator 2. When abnormality is found in the automatic diagnosis operation, the control panel 7 stops the elevator 2.

The control panel 7 is mounted with a function of detecting a failure in the elevator 2. The control panel 7 detects a fault based on detection signals detected by, for example, a sensor and a switch of the elevator 2, which are not shown. The control panel 7 stops the elevator 2 when a fault is detected.

The elevator system 1 comprises a remote monitoring system 10. The remote monitoring system 10 is applied to the elevator 2. The remote monitoring system 10 is a system for monitoring the condition of the elevator 2 from a remote location of a building in which the elevator 2 is installed, for example, through a communication network 11 such as the internet or a telephone line network. The condition of the elevator 2 includes information such as whether or not an earthquake is detected by the earthquake detector 6, and whether or not a fault is present. The remote monitoring system 10 may be equipped with other functions to be monitored, such as remote operation by a manager of the elevator 2. The remote monitoring system 10 includes a remote monitoring device 12, a monitoring server 13, and a monitoring terminal 14.

The remote monitoring device 12 is provided in the elevator 2 monitored in the remote monitoring system 10. The remote monitoring device 12 obtains the status of the elevator 2 from the control panel 7. The remote monitoring device 12 is connected to the communication network 11. The remote monitoring device 12 has a function of outputting an instruction input through the communication network 11 to the control panel 7.

The monitoring server 13 is a server device that obtains the status of the elevator 2 from the remote monitoring device 12 via the communication network 11. The monitoring server 13 is provided, for example, at a remote location of the elevator 2 monitored by the remote monitoring system 10. The monitoring server 13 has a function of inputting a command to the elevator 2 to the remote monitoring device 12 via the communication network 11. The instructions entered by the monitoring server 13 are specified, for example, by the manager of the elevator 2. The monitoring server 13 is provided with a function of providing services such as Web services to the manager, for example, by receiving a designation of an inputted instruction.

The monitoring terminal 14 is a device operated by a manager of the elevator 2. The monitor terminal 14 is an information processing device such as a personal computer. The monitoring terminal 14 obtains the status of the elevator 2 from the remote monitoring device 12 via the communication network 11. The monitoring terminal 14 accesses the network service provided by the monitoring server 13 through the communication network 11.

The manager remotely operates the elevator 2 by accessing the monitoring terminal 14 of the network service. The remote operation of the elevator 2 comprises suspension of the elevator 2. The manager may also specify a suspension time in the remote monitoring system 10 to suspend the elevator 2. When the suspension time is specified, the monitoring server 13 may notify the external device of the update of the specification of the suspension time. Here, the suspension time is a period from the start scheduled time to the end scheduled time. The starting scheduled time of the suspension is a current or future point in time. The ending scheduled time of the suspension is a future time point later than the starting time point.

The elevator system 1 comprises a job management system 15. The job management system 15 is applied to the elevator 2. The work management system 15 is a system that manages works such as maintenance works performed in the elevator 2. The job management system 15 includes a job management server 16 and a maintenance terminal 17.

The job management server 16 is a server device that manages the results of maintenance jobs, reservations, and the like. The job management server 16 is connected to the communication network 11. The job management server 16 is provided at a remote location of the elevator 2 where a job such as a maintenance job is managed in the job management system 15.

The job management server 16 has a function of accepting the submission of the job application via the communication network 11. The job application is information transmitted to the job management server 16 by a maintenance person when the maintenance job is started at the job site. When the job application is submitted to the job management server 16, the elevator 2 is suspended by the maintenance person. In this case, the job management server 16 may notify the external device of the acceptance of the job application. The job application may include information about the scheduled end time of the suspension. The job management server 16 has a function of accepting the submission of the job completion application via the communication network 11. The job completion request is information transmitted to the job management server 16 by a maintenance person when the maintenance job is completed at the job site. When the job completion application is submitted to the job management server 16, the elevator 2 is restored by the maintenance person.

The job management server 16 may be provided with a function of receiving an input of a job schedule via the communication network 11. When the job schedule is input, the job management server 16 may notify the external device of the update of the job schedule. The job reservation contains information to maintain the contents of the job and the suspension time. The suspension time is a period from the start scheduled time to the end scheduled time. The starting scheduled time of the suspension is a current or future point in time. The suspension end scheduled time is a future time point later than the start time point.

The maintenance terminal 17 is a device operated by a maintenance person who performs maintenance work. The maintenance terminal 17 is a removable information processing device such as a smart phone. The maintenance terminal 17 is connected to the job management server 16 via the communication network 11. The maintenance terminal 17 is equipped with a function of submitting a job application and a job completion application to the job management server 16 via the communication network 11 according to an input of a maintenance person or the like.

In this example, the user of the elevator 2 holds the portable terminal 18. The mobile terminal 18 is a mobile information processing device such as a smart phone. The portable terminal 18 is connected to the communication network 11. The mobile terminal 18 has a function of transmitting request information to an external device via the communication network 11 and a function of displaying content indicated by response information received via the communication network 11 in response to the request information. This function is mounted as, for example, a web browser or a use assistance application of the elevator 2. The request information is, for example, an HTTP request (HTTP: hyperText Transfer Protocol) or the like. The response information is, for example, an HTTP response or the like.

The mobile terminal 18 has an imaging function of capturing an image and a decoding function of decoding an encoded image when the image captured by the imaging function is the encoded image. The encoded image is an image obtained by encoding information such as a character string. The encoded image is, for example, a one-dimensional bar code or a two-dimensional code. The two-dimensional code is, for example, a matrix type or a stacked type code. The two-dimensional code may be, for example, an encoded image specified by the ISO/IEC18004 standard or the like. The mobile terminal 18 may be equipped with a wireless communication function such as NFC (Near Field Communication: near field communication).

The elevator system 1 comprises a suspension information providing system 19. The suspension information providing system 19 is applied to the elevator 2. The suspension information providing system 19 is a system for providing suspension information of each elevator 2 to a user. The suspension information of the elevator 2 includes information such as whether suspension is present or not, and the reason for performing suspension. The suspension information of the elevator 2 contains suspension reservation information. The suspension information providing system 19 includes a tag 20 and a suspension information management server 21.

The tag 20 is a tag such as a sticker or a board on which access information is recorded. The access information is information for accessing the suspension information management server 21 via the communication network 11. The access information is, for example, URL (Uniform Resource Locator ) or the like. The access information contains identification information. The identification information is information identifying the elevator 2. Here, when a plurality of elevators 2 are provided in the same building, unique identification information is assigned to each elevator 2. For example, in the case where the access information is a URL, the identification information is included in the access information as a query parameter, for example. The access information may be a short URL. In this example, the access information is printed as an encoded image on the tag 20. Here, the encoded image is an image that can be decoded by the decoding function of the portable terminal 18, such as an encoded image specified by the ISO/IEC 18004 standard or the like. In the tag 20, access information, identification information, or the like may be printed adjacent to the encoded image as character information. The tag 20 may be provided with a function of transmitting access information by wireless communication such as NFC.

The tag 20 is provided in the elevator 2 at, for example, the landing 3. The tag 20 is provided, for example, at a position easily visible to the eyes of the user. The label 20 is provided on the wall surface of the landing 3 adjacent to the landing operation panel 5, for example. The tag 20 may be provided on the landing operation panel 5, for example. The tag 20 may also be placed in three boxes around the landing door 4. The tag 20 may be provided inside the car. The tag 20 may be provided on a car operation panel, not shown, for registering a destination floor of a car call in the interior of the car, for example. The tag 20 may be provided on the inner wall of the car adjacent to the car operating panel. The tag 20 may be provided at the landing 3 or another place of the car. For example, the tag 20 may be provided in an office or the like where a user of the elevator 2 works. Alternatively, the tag 20 may be provided in a management room or the like where a manager of the elevator 2 manages.

The suspension information management server 21 is a server device or a server system that performs processing such as management of suspension information. The suspension information management server 21 may be a single server apparatus. Alternatively, the suspension information management server 21 may be a server system in which a plurality of server devices are combined. In this case, some or all of the plurality of server devices are connected by, for example, a communication line not shown. A part or all of the plurality of server devices may be connected via the communication network 11. The suspension information management server 21 may also serve as part or all of the monitoring server 13 and the job management server 16. The suspension information management server 21 includes a collection unit 22, a reception unit 23, a generation unit 24, a transmission unit 25, a disaster determination unit 26, a notification unit 27, and a setting storage unit 28.

The collection unit 22 is a unit that collects suspension information of the elevator 2 from a plurality of information sources. The suspension information is information about whether or not the elevator 2 is suspended. The suspension information may be a suspension reservation of the elevator 2. The collection unit 22 collects the suspension information from each information source, for example, at a predetermined cycle. Alternatively, the collection unit 22 may collect the suspension information from each information source when the information source receives the update notification of the suspension information. The collection unit 22 may include a database for storing the collected suspension information.

The collection unit 22 collects the suspension information using, for example, the job management server 16 as an information source. Job management server 16 is an example of an information source that provides suspension information for a planned suspension. For example, the collection unit 22 collects job scheduling information from the job management server 16 at a predetermined cycle as the suspension information. Alternatively, the collection unit 22 collects information of the job application from the job management server 16 as the suspension information when receiving the notification of the reception of the job application from the job management server 16. Alternatively, the collection unit 22 collects job scheduling information from the job management server 16 as the suspension information when receiving the update notification of job scheduling from the job management server 16.

The collection unit 22 collects the suspension information using the monitoring server 13 as an information source, for example. The monitoring server 13 is an example of an information source that provides suspension information of a planned suspension. For example, the collection unit 22 collects information of the suspension time designated from the monitoring server 13 as suspension information at a predetermined period. Alternatively, the collection unit 22, upon receiving the update notification specifying the suspension time from the monitoring server 13, collects information of the specified suspension time from the monitoring server 13 as suspension information.

The collection unit 22 collects the suspension information using the remote monitoring device 12 as an information source, for example. The remote monitoring device 12 is an example of an information source that provides unscheduled suspension information. For example, the collecting unit 22 acquires the status of the elevator 2 suspended by the operation of the seismic detector 6 as suspension information by the remote monitoring device 12. Further, for example, the collecting unit 22 obtains the status of the elevator 2 stopped by the detection of the failure as the stop information by the remote monitoring device 12.

The receiving unit 23 is a unit that receives request information from a terminal device. The terminal device is, for example, a portable terminal 18. The generating unit 24 is a unit that generates response information to be transmitted to the mobile terminal. The response information is generated based on the suspension information collected by the collection unit 22. The generating unit 24 generates response information to the request information when the receiving unit 23 receives the request information from the terminal device, for example. Alternatively, the generating unit 24 may generate the response information for each elevator 2 in advance. The generating unit 24 generates response information on the elevator 2 when the collecting unit 22 collects suspension information on the elevator 2, for example. The generation unit 24 may include a database storing the generated response information. The transmitting unit 25 is a unit that transmits the response information generated by the generating unit 24 to the terminal device that transmitted the request information. For example, when the generating unit 24 generates response information to the request information from the terminal device, the transmitting unit 25 transmits the response information to the terminal device. Alternatively, for example, when the receiving unit 23 receives the request information from the terminal device, the generating unit 24 may transmit response information generated in advance for the elevator 2 identified by the identification information included in the request information to the terminal device. The receiving unit 23, the generating unit 24, and the transmitting unit 25 are implemented by, for example, a web server or the like.

The disaster determination unit 26 is a part for determining occurrence of a disaster that affects the operation of the elevator 2. The disaster determination unit 26 determines that a disaster has occurred in an event that affects the operation of the elevator 2 and affects a large geographical area. The influence on the operation of the elevator 2 is, for example, the operation of a safety device such as the seismic detector 6, or a malfunction or abnormality of the equipment of the elevator 2. The disaster determination unit 26 determines that the disaster is a wide-area natural disaster such as an earthquake. The disaster determination unit 26 determines occurrence of a disaster by receiving, for example, an earthquake prompt report from an external issuing authority. The earthquake rapid report from the issuing organization is, for example, an emergency earthquake rapid report from the japan weather hall, or the like. The disaster determination unit 26 may be provided with a function of acquiring the detection signal of the seismic detector 6 by the remote monitoring device 12, for example. At this time, the disaster determination unit 26 determines occurrence of a disaster based on the detection signal of the seismic detector 6. The disaster determination unit 26 may be provided with a function of acquiring information of reception conditions such as notification of a user to a maintenance company or the like of the elevator 2 at the time of occurrence of a disaster, or notification from the remote monitoring device 12 based on the operation of the seismic detector 6, for example. At this time, the disaster determination unit 26 determines occurrence of the disaster based on the information of the notification reception status. For example, the disaster determination unit 26 may determine that a disaster has occurred when the notification is received with a frequency higher than a predetermined threshold value.

The disaster determination unit 26 is provided with a function of specifying the area where the disaster has occurred. The disaster determination unit 26 determines the area where the disaster has occurred, for example, based on information included in the earthquake flash. Alternatively, the disaster determination unit 26 may determine a region including the position of the elevator 2 as the region where the disaster has occurred, and the elevator 2 may have the earthquake detector 6 that outputs the detection signal. Alternatively, in the case where the disaster notification includes information on the originating area, the disaster determination unit 26 may determine an area where the frequency of notification exceeds a predetermined threshold as an area where the disaster has occurred.

The disaster determination unit 26 may lock the area where the disaster has occurred after determining the occurrence of the disaster. For example, the disaster determination unit 26 determines occurrence of a disaster in an indeterminate region when the disaster occurs. Then, when the frequency of notification in any area exceeds a predetermined threshold, the area where the disaster has occurred can be locked to the area.

The disaster determination unit 26 may determine occurrence of a disaster by referring to disaster occurrence determination performed by an external system of the suspension information providing system 19. The disaster determination unit 26 may determine occurrence of a disaster by referring to whether or not a disaster window is started in a website of a maintenance company or the like of the elevator 2, for example.

The notification unit 27 is a unit that notifies the terminal device when the request information is not received from the terminal device. The notification by the notification unit 27 is, for example, transmission of an email, distribution of a push notification, or the like. The notifying unit 27 notifies the terminal device of the update of the suspension information when the collecting unit 22 newly collects the suspension information from any information source.

The setting storage unit 28 is a part for storing information. The setting storage unit 28 stores, for example, display format settings. The display form setting is set in advance for each elevator 2 by, for example, a manager or the like of the elevator 2. The display format setting may be shared among a plurality of elevators 2 which are juxtaposed. The display form setting is, for example, a setting of a display form of the suspension time. The display format setting includes, for example, information such as the presence or absence of display at the start scheduled time and the end scheduled time of the suspension time, and the degree of detail of time display. The details of the time display are selected from items such as "display date and time", "display date and morning or afternoon", "display date and time from the start time to the end time", and "display date and no display time". For example, when the suspension time is a period from the start scheduled time "10:00 in 10 months 01 in 2020" to the end scheduled time "12:00 in 01 in 2020", the display set according to the display format is "10 months 1 in 2020 to 12:00 ends", "10 months 1 in 2020 AM", "1 month 1 in 2020 2 hours after the end", "10 months 1 in 2020 10:00 start", or "10 months 1 in 2020".

Here, the manager of the elevator 2 may input the display form setting to the setting storage unit 28 by accessing the monitoring terminal 14 of the network service provided by the monitoring server 13, for example. Alternatively, the display format setting may be input in advance for each elevator 2 by, for example, a maintenance company of the elevator 2.

Next, an example of the arrangement of the tag 20 will be described with reference to fig. 2.

Fig. 2 is a diagram showing an example of the arrangement of the tag 20 according to embodiment 1.

In this example, 4 elevators, i.e., an a-machine, a B-machine, a C-machine, and a D-machine, 2 are installed in an X-building Y-shop as a building. The elevators 2 of the machine a, the machine B, and the machine C are included in the same bank that is controlled to operate by a group control device or the like, not shown. Landing doors 4a and 4B of the machine a and C are arranged in a row in the landing 3. The landing door 4D of the machine D is disposed at a position apart from the landing 3 of the elevator group of the elevator 2 including the machines a, B, and C.

The three elevators 2, machine a, machine B and machine C, share two landing operating panels 5. A landing operating panel 5a is arranged between the landing door 4a of the machine a and the landing door 4B of the machine B. The other landing operation panel 5B is disposed between the landing door 4B of the machine B and the landing door 4C of the machine C. The landing operation panel 5D of the elevator 2 of the D machine is disposed adjacent to the landing door 4D of the D machine.

In this example, the tag 20a with identification information of the machine a is disposed adjacent to the landing operation panel 5a between the landing door 4a of the machine a and the landing door 4B of the machine B. The tag 20B with identification information of the B machine is disposed adjacent to the landing operation panel 5B between the landing door 4B of the B machine and the landing door 4C of the C machine. The tag 20D with identification information of the D machine is disposed adjacent to the landing operation panel 5D of the elevator 2 of the D machine.

Next, an operation example of the suspension information providing system 19 will be described with reference to fig. 3.

Fig. 3 is a flowchart showing an example of the operation of the suspension information providing system 19 according to embodiment 1.

A user who receives information from the intermediate information providing system 19, for example, carries a portable terminal 18 to go to the landing 3 of the elevator 2. The user goes to, for example, a landing 3 of a group of elevators 2 including machine a, machine B, and machine C. In this example, the user notices the suspension of the elevator 2 at the hall 3 by, for example, being unable to perform call registration or the like. The user uses the portable terminal 18 to capture an encoded image of any tag 20 in the hall 3 or the like. Alternatively, for example, when the tag 20 transmits the access information by wireless communication such as NFC, the user may swipe the mobile terminal 18 at any tag 20 such as the hall 3.

The mobile terminal 18 reads access information including identification information of the elevator 2 of the machine a from the photographed tag 20a, for example. Alternatively, for example, in a case where the tag 20 transmits the access information by wireless communication such as NFC, the mobile terminal 18 may read the access information from the tag 20 by wireless communication. The mobile terminal 18 transmits request information including identification information of the elevator 2 of the machine a to the suspension information management server 21 based on the read access information. In this case, the mobile terminal 18 may request the suspension information management server 21 together with the notification from the notification unit 27.

The suspension information management server 21 operates, for example, as in steps S1 to S6 below.

In step S1, the suspension information management server 21 determines whether or not the reception unit 23 has received the request information from the portable terminal 18. If the determination result is yes, the operation of the suspension information management server 21 proceeds to step S2. If the determination result is no, the operation of the suspension information management server 21 proceeds to step S1 again.

In step S2, the generating unit 24 determines the elevator 2 from the identification information included in the request information received by the receiving unit 23. In this example, the generation unit 24 identifies the elevator 2 of the a-machine in the X building Y-number hall. Then, the operation of the suspension information management server 21 proceeds to step S3.

In step S3, the generation unit 24 determines whether or not the area in which the specified elevator 2 is provided is an area in which the disaster determination unit 26 determines that the disaster has occurred. In this example, the generation unit 24 determines whether or not the area in which the X building Y number hall is provided is an area in which the disaster is determined to have occurred by the disaster generation unit. If the determination result is yes, the operation of the suspension information management server 21 proceeds to step S4. If the determination result is no, the operation of the suspension information management server 21 proceeds to step S5. Here, when the disaster occurrence unit determines that the disaster has occurred in an indeterminate region, the generation unit 24 may be configured such that the disaster determination unit 26 determines that the disaster has occurred in all regions. That is, in this case, the determination result of the generation unit 24 may be yes, and the operation of the suspension information management server 21 may proceed to step S4.

In step S4, the generating unit 24 generates a notification display. The notification display is a display included in the response information. The notification display is a display for notifying occurrence of a disaster. The notification display may be, for example, a display of link information including a window for receiving notification of occurrence of a disaster. After that, the operation of the suspension information management server 21 proceeds to step S5.

In step S5, the generating unit 24 generates response information. The response information includes one or more abort displays. The response information includes the specified elevator 2 and a suspension display of the elevator 2 juxtaposed with the elevator 2. The suspension display is a display showing the presence or absence of suspension and the reason for suspension. The generating unit 24 generates response information based on the suspension information collected by the collecting unit 22. The generating unit 24 acquires the suspension information collected by the collecting unit 22 for the specified elevator 2 and for the other elevators 2 provided in parallel with the specified elevator 2. The other elevator 2 is an example of a parallel elevator. The information of which elevator 2 is provided in parallel may be stored in advance in the generation unit 24, for example. The suspension display may include information of a suspension time. The display of the suspension time in the suspension display is performed in accordance with the display form setting. When the notification display is generated, the generation unit 24 generates response information including the notification display. Then, the operation of the suspension information management server 21 proceeds to step S6.

In step S6, the transmitting unit 25 transmits response information generated for the request information received from the portable terminal 18 to the portable terminal 18. Then, the operation of the suspension information management server 21 proceeds to step S1.

The portable terminal 18 that received the response information from the suspension information management server 21 displays the content of the response information.

The user can know the current suspension state of the elevator 2 including the predetermined at the current time from the display of the mobile terminal 18.

Next, a display example of the mobile terminal 18 based on the response information will be described with reference to fig. 4 and 5.

Fig. 4 and 5 are diagrams showing examples of response information-based display in the suspension information providing system 19 according to embodiment 1.

Fig. 4 is a display example of the mobile terminal 18 in a case where the disaster determination unit 26 does not determine that a disaster has occurred in the region including the X building Y number hall.

The display of the portable terminal 18 based on the response information includes a building display 29, a suspension display 30 of each elevator 2, and a content display 31.

The building display 29 is a display showing a building in which the specified elevator 2 is provided. In this example, the building name "X building Y number hall" is displayed as the building display 29.

The suspension display 30 is a display showing information about the elevators 2 of the machine a, the machine B, the machine C, and the machine D.

In this example, elevator 2 of machine a is suspended by designation in remote monitoring system 10. At this time, the collection unit 22 collects the suspension information of the elevator 2 of the machine a from the monitoring server 13. The suspension display 30 indicates that the elevator 2 of machine a is being suspended. The suspension display 30 includes "suspension due to operation" as a suspension reason. The suspension display 30 includes information of a start scheduled time and an end scheduled time of suspension. The time display in the suspension display 30 complies with the display form setting. In the case where the generating unit 24 generates the response information before the specified start scheduled time, the generating unit 24 may generate the suspension display 30 as a suspension schedule such as "suspension due to operation" for example.

In this example, elevator 2 of machine B is not suspended. At this time, the collection unit 22 does not collect the suspension information of the elevator 2 of the B-machine from any information source. The suspension display 30 indicates that the elevator 2 of the machine B is not suspended.

In this example, elevator 2 of machine C is stopped due to a failure. At this time, the collection unit 22 collects the suspension information of the elevator 2 of the machine C from the remote monitoring device 12. The suspension display 30 indicates that the elevator 2 of machine C is being suspended. The suspension display 30 includes "suspension due to failure" as a suspension reason. The suspension display 30 may include whether or not to handle suspension of the elevator 2. For example, when the maintenance company is already dealing with the maintenance company, the suspension display 30 includes "being handled by the maintenance company" or the like indicating that suspension has been handled. The suspension display 30 may include a notification of no information from the remote monitoring device 12 or the like to a maintenance company or the like of the elevator 2. For example, in the case where notification to the maintenance company has been made and the maintenance company has not yet made a response, the suspension display 30 includes "notified to the maintenance company" or the like indicating that suspension has been notified.

In this example, the elevator 2 of the D machine is suspended by maintenance work. At this time, the collection unit 22 collects the suspension information of the elevator 2 of the D-machine from the work management server 16. The suspension display 30 indicates that the elevator 2 of the machine D is being suspended. The suspension display 30 includes "suspension due to maintenance work" as a suspension reason. In the case where the generating unit 24 generates the response information before the scheduled start time of the job, the generating unit 24 may generate the suspension display 30 as a suspension schedule, for example, as "suspension due to maintenance job" or the like. At this time, the suspension display 30 includes information of a start scheduled time and an end scheduled time of suspension. In addition, when the maintenance work has already started, the suspension display 30 may include information of the scheduled end time of suspension, instead of the scheduled start time of suspension.

The content display 31 is a display showing content information about the region where the elevator 2 identified by the identification information is provided. In this example, content information about a region where an X building Y number hall is provided is displayed. The content information is, for example, information such as weather forecast, traffic information, and local news of the region and the adjacent regions.

Fig. 5 is a display example of the mobile terminal 18 in the case where the disaster determination unit 26 determines that a disaster has occurred in the region including the X building Y number hall.

The display of the portable terminal 18 based on the response information includes a building display 29, a notification display 32, a suspension display 30 of each elevator 2, and a content display 31.

The notification display 32 is an interface such as a button including link information on a window for receiving notification of occurrence of a disaster. When notifying the notification on the notification display 32, the mobile terminal 18 may display a notification option for which elevator 2 out of the plurality of elevators 2 that are juxtaposed. At this time, the displayed options may also contain information that makes it unclear which elevator 2 is.

In this example, elevator 2 of machine a is not suspended. At this time, the collection unit 22 does not collect the suspension information of the elevator 2 of the machine a from any information source. The suspension display 30 indicates that the elevator 2 of the machine a is not suspended.

In this example, the elevator 2 of the B-machine performs an automatic diagnosis operation by the operation of the seismic detector 6. At this time, the collection unit 22 collects the suspension information of the elevator 2 of the B-machine from the remote monitoring device 12. The suspension display 30 indicates that the elevator 2 of the machine B is being suspended. The suspension display 30 includes "suspension due to earthquake" as a suspension reason. The suspension display 30 may include an automatic diagnosis operation in the elevator 2 that is not being performed. For example, when the B machine is performing an automatic diagnostic operation, the suspension display 30 includes an "automatic diagnostic operation" indicating that the automatic diagnostic operation is being performed, and the like.

In this example, the elevator 2 of machine C is stopped due to the abnormality found in the automatic diagnostic operation. At this time, the collection unit 22 collects the suspension information of the elevator 2 of the machine C from the remote monitoring device 12. The suspension display 30 indicates suspension of the elevator 2 of machine C. The suspension display 30 includes "suspension due to failure" as a suspension reason.

In this example, the elevator 2 of the D machine is performing an automatic diagnostic operation similarly to the elevator 2 of the B machine. When no abnormality is found and the vehicle is resumed during the automatic diagnosis operation, the suspension display 30 may indicate that the elevator 2 of the machine D is not suspended.

The terminal device that transmits the request information and receives the response information may not be the mobile terminal 18 such as a smart phone. The terminal device may be an information processing device such as a personal computer, for example. In this case, the identification information included in the request information may be input by the user as, for example, text information.

The suspension information management server 21 may be provided with a function of displaying information similar to the information included in the response information on the display unit of the elevator 2. The suspension information management server 21 issues information for causing the display unit to display, for example, at a predetermined cycle. The display unit is, for example, a display panel 9 provided on the landing operation panel 5. Alternatively, the display unit may be a display panel such as a car operating panel provided in the car.

As described above, the suspension information providing system 19 according to embodiment 1 includes the collecting unit 22, the receiving unit 23, the generating unit 24, and the transmitting unit 25. The collection unit 22 collects suspension information of the elevator 2 from at least any one of the plurality of information sources. The receiving unit 23 receives request information including identification information of the elevator 2 from the portable terminal 18. When the receiving unit 23 receives the request information from the portable terminal 18, the generating unit 24 generates response information including the suspension display 30 for the request information. The response information is generated based on the suspension information collected in advance by the collection unit 22 for the elevator 2 identified by the identification information included in the request information. The suspension display 30 indicates whether or not the elevator 2 is suspended and the suspension reason in the case of suspension is performed. When the generating unit 24 generates response information to the request information from the portable terminal 18, the transmitting unit 25 transmits the generated response information to the portable terminal 18.

In the suspension information providing system 19 according to embodiment 1, the generating unit 24 may generate the response information for the elevator 2 in advance based on the suspension information collected by the collecting unit 22. When the receiving unit 23 receives the request information from the portable terminal 18, the transmitting unit 25 transmits the response information generated by the generating unit 24 for the elevator 2 identified by the identification information to the portable terminal 18.

According to such a configuration, in the suspension information providing system 19, response information is generated when request information is received from the portable terminal 18, and the response information is transmitted to the portable terminal 18 when the response information is generated. Alternatively, when the request information is received from the portable terminal 18, response information generated from the suspension information collected by the collection unit 22 at the current time is transmitted to the portable terminal 18. In this way, since the response message is transmitted with the reception of the request message as a trigger, the user is provided with information of the current suspension state of the elevator 2, such as the reservation at the current time. In addition, the response information includes the suspension display 30. The suspension display 30 indicates whether or not there is suspension and the reason for suspension, and thus the user can know the reason for suspension of the elevator 2 at the present time on the spot. Therefore, the convenience of the user who uses the elevator 2 improves. Further, the user can obtain a judgment material such as whether or not a response such as notification is necessary, since the cause of suspension is known on the spot. For example, when the suspension display 30 indicates a planned suspension, the user can recognize that the suspension notification of the elevator 2 is not necessary. This can suppress wasteful notification from the user. In addition, in the case of planned suspension, a maintenance person or a manager does not need to post a sticker, notice, or the like indicating the reason of suspension on the spot. Thereby, management and maintenance of the elevator 2 are facilitated.

The suspension information providing system 19 further includes a disaster determination unit 26. The disaster determination unit 26 determines occurrence of a disaster that affects the operation of the elevator 2. When the disaster determination unit 26 determines that a disaster has occurred, the generation unit 24 includes a notification display 32 for notifying the disaster in response information generated for the request information.

With this configuration, a prompt notification based on the notification display 32 can be performed. In a maintenance company or the like of the elevator 2, the situation of the elevator 2 can be grasped as early as possible, and therefore, recovery of the elevator 2 becomes efficient.

The disaster determination unit 26 determines the area where the disaster has occurred. When the disaster determination unit 26 determines that a disaster has occurred in the region where the elevator 2 identified by the identification information is located, the generation unit 24 includes a notification display 32 in the response information generated for the elevator 2. On the other hand, in this example, when the disaster determination unit 26 does not determine the occurrence of a disaster in the area where the elevator 2 identified by the identification information is located, the generation unit 24 does not include the notification display 32 in the response information generated for the request information.

According to this configuration, the notification display 32 is not displayed on the elevator 2 installed in the area where the disaster is not identified. Therefore, false alarm of the notification can be suppressed. Thereby, the restoration of the elevator 2 becomes efficient.

The disaster determination unit 26 obtains information on the status of reception of disaster notification. After the disaster determination unit 26 determines that the disaster has occurred, the disaster determination unit locks the area where the disaster has occurred according to the reception status. When the receiving unit 23 receives the request information, the disaster determination unit 26 may determine occurrence of a disaster in the area where the elevator 2 identified by the identification information is located. In this case, the generating unit 24 includes the notification display 32 in the response information generated for the elevator 2. On the other hand, when the receiving unit 23 receives the request information, the disaster determination unit 26 may not determine occurrence of a disaster in the area where the elevator 2 identified by the identification information is installed. In this example, the generating unit 24 does not include the notification display 32 in the response information generated for the request information.

According to this configuration, since the notification display 32 is provided for the elevator 2 in a wide area at the beginning of disaster occurrence, notification of disaster occurring due to omission can be suppressed. In addition, since the area where the notification display 32 is provided to the elevator 2 is locked according to the notification reception status, erroneous notification of the notification can be suppressed. Thereby, the restoration of the elevator 2 becomes efficient.

The generating unit 24 also includes a suspension display 30 for another elevator 2 installed in parallel with the elevator 2 in response to the response information generated for the elevator 2 identified by the identification information of the request information.

According to such a configuration, for example, when the tag 20 of the hall 3 is read by the mobile terminal 18 and the request information is transmitted, the user does not need to determine which tag 20 corresponds to which elevator 2 to be juxtaposed. For example, in the case of elevators 2 that are juxtaposed so as to be included in the same bank, a user may need to have information about the entire bank, such as whether or not there is an uninterruptable elevator 2 in the bank. In this case, the information of the parallel elevators 2 is provided in a lump, and thus the convenience for the user is improved.

The collection unit 22 collects suspension time information as suspension information from an information source that provides suspension information of a planned suspension. The generating unit 24 includes the suspension time information as the suspension display 30 in the response information generated for the elevator 2.

The collection unit 22 collects information including the suspension start time as suspension time information. The generating unit 24 includes information of the suspension start time as the suspension display 30 in the response information generated for the elevator 2.

The collection unit 22 collects information including the termination time as termination time information. The generating unit 24 includes information of the termination time as the termination display 30 in the response information generated for the elevator 2.

According to this configuration, the time available for the elevator 2 is grasped by the suspension display 30, and thus the convenience of the user is improved.

The suspension information providing system 19 further includes a setting storage unit 28. The setting storage unit 28 stores display format settings set in advance. The generating unit 24 includes, as the suspension display 30, suspension time information based on the display set in compliance with the display format, response information generated for the elevator 2.

According to such a configuration, the suspension time information is displayed in a form in accordance with the management actual state of the manager or the like of the elevator 2. For example, by reducing the level of detail of the displayed information, the suspension display 30 can be displayed easily and visually. Alternatively, by increasing the detail of the information displayed, the information that can be obtained from the neutral display 30 can be increased. Thereby, the convenience of the user is improved.

The information source from which the collection unit 22 collects the suspension information may be an information source that provides the suspension information that is unplanned. In this case, the generation unit 24 includes information on whether or not suspension should be handled as a suspension display 30 in response information generated for the elevator 2.

With this configuration, the user can determine whether or not notification is necessary. Therefore, wasteful notification from the user can be suppressed. This can suppress the communication capacity from being compressed due to repeated notification or the like. Further, the user can confirm whether or not the suspension is to be applied by the suspension display 30, so that the user's feeling of mind is improved.

The information source from which the collection unit 22 collects the suspension information may be an information source that provides suspension information caused by an earthquake. In this case, the generation unit 24 includes information on whether or not the automatic diagnostic operation is performed as the suspension display 30 in the response information generated for the elevator 2.

According to this configuration, by performing the automatic diagnosis operation, the user can determine that the operation of the elevator 2 is to be restarted if no abnormality is detected. Thereby, the convenience of the user is improved.

The generation unit 24 also includes content information about the region where the elevator 2 identified by the identification information is located in response information generated for the elevator 2.

According to this configuration, when the user transmits the request information from the remote location of the elevator 2 via the mobile terminal 18 or the like, the user can obtain the information of the area where the elevator 2 is installed. The elevator 2 to which the user receives the provision of the suspension information is often the elevator 2 to be used next by the user. Therefore, the elevator 2 is located at a plurality of destinations of users. In this case, the user can obtain the destination information together with the suspension information of the elevator 2. Thereby, the convenience of the user is improved.

The suspension information providing system 19 further includes a notification unit 27. The notification unit 27 notifies the mobile terminal 18 of the update of the suspension information when the collection unit 22 newly collects the suspension information from any one of the plurality of information sources.

According to such a configuration, the user receives a notification when the suspension information is updated. Therefore, the user may not actively access the suspension information management server 21 or the like. Further, the user can access the suspension information management server 21 or the like infrequently. Thereby, the convenience of the user is improved.

Next, an example of the hardware configuration of the elevator system 1 will be described with reference to fig. 6.

Fig. 6 is a hardware configuration diagram of a main part of the elevator system 1 according to embodiment 1.

The functions of the elevator system 1, such as the functions of the suspension information providing system 19, can be realized by a processing circuit. The processing circuit is provided with at least one processor 100a and at least one memory 100b. The processing circuit may include at least one dedicated hardware 200 together with the processor 100a and the memory 100b, or may include at least one dedicated hardware 200 instead of the processor 100a and the memory 100b.

In the case where the processing circuit includes a processor 100a and a memory 100b, the functions of the elevator system 1 are implemented by software, firmware, or a combination of software and firmware. At least one of the software and firmware is described as a program. The program is stored in the memory 100b. The processor 100a realizes the functions of the elevator system 1 by reading out and executing programs stored in the memory 100b.

The processor 100a is also referred to as CPU (Central Processing Unit), a processing device, an arithmetic device, a microprocessor, a microcomputer, a DSP. The memory 100b is constituted by a nonvolatile or volatile semiconductor memory such as RAM, ROM, flash memory, EPROM, EEPROM, or the like, for example.

In the case of processing circuitry provided with dedicated hardware 200, the processing circuitry is implemented, for example, by a single circuit, a composite circuit, a programmed processor, a parallel programmed processor, an ASIC, an FPGA, or a combination thereof.

The functions of the elevator system 1 can be realized by a processing circuit, respectively. Alternatively, the functions of the elevator system 1 can be realized by a processing circuit. Regarding the functions of the elevator system 1, one part may be implemented by dedicated hardware 200, and the other part may be implemented by software or firmware. In this way, the processing circuit implements the functions of the elevator system 1 by means of dedicated hardware 200, software, firmware or a combination thereof.

Industrial applicability

The suspension information providing system of the present invention can be applied to an elevator.

Description of the reference numerals

1: an elevator system; 2: an elevator; 3: a landing; 4. 4a, 4b, 4c, 4d: landing door; 5. 5a, 5b, 5d: a landing operation panel; 6: a seismic detector; 7: a control panel; 8: operating a button; 9: a display panel; 10: a remote monitoring system; 11: a communication network; 12: a remote monitoring device; 13: a monitoring server; 14: monitoring a terminal; 15: a job management system; 16: a job management server; 17: maintaining the terminal; 18: a portable terminal; 19: a suspension information providing system; 20. 20a, 20b, 20d: a label; 21: a suspension information management server; 22: a collection section; 23: a receiving section; 24: a generating unit; 25: a transmitting unit; 26: a disaster judgment unit; 27: a notification unit; 28: a setting storage unit; 29: building display; 30: suspending display; 31: displaying content; 32: a notification display; 100a: a processor; 100b: a memory; 200: dedicated hardware.

Claims

1. An elevator suspension information providing system, wherein the elevator suspension information providing system comprises:

a collection unit that collects suspension information of the elevator from at least any one of the plurality of information sources;

a receiving unit that receives request information including identification information of the elevator from a terminal device;

a generation unit that generates response information including a suspension display indicating whether or not suspension is present and a suspension reason in the case of a suspension being in progress, for the elevator identified by the identification information of the request information, when the reception unit receives the request information from the terminal device, based on the suspension information collected in advance by the collection unit; and

and a transmitting unit configured to transmit the generated response information to the terminal device when the generating unit generates the response information for the elevator identified by the identification information.

2. An elevator suspension information providing system, wherein the elevator suspension information providing system comprises:

a generation unit that generates response information including a suspension display indicating whether or not suspension is present and a suspension reason in the case of suspension in progress, for the elevator based on the suspension information collected by the collection unit;

A receiving unit that receives request information including identification information of the elevator from a terminal device; and

and a transmitting unit that transmits, to the terminal device, response information generated in advance by the generating unit for the elevator identified by the identification information, when the receiving unit receives the request information from the terminal device.

3. The suspension information providing system of an elevator according to claim 1 or 2, wherein,

the suspension information providing system of the elevator comprises a disaster judging part for judging the occurrence of disasters affecting the operation of the elevator,

when the disaster determination unit determines that a disaster has occurred, the generation unit includes a notification display for notifying the disaster in response information generated for the elevator.

4. The suspension information providing system of an elevator according to claim 3, wherein,

the disaster judging unit identifies the region where the disaster has occurred,

when the disaster determination unit determines that a disaster has occurred in the area where the elevator is installed, the generation unit includes the notification display in response information generated for the elevator.

5. The suspension information providing system of an elevator according to claim 3, wherein,

The disaster determination unit obtains information on a reception condition of disaster notification, locks a region where the disaster has occurred based on the reception condition after determining occurrence of the disaster,

the generation unit includes the notification display in response information generated for the elevator when the disaster determination unit determines that a disaster has occurred in a region where the elevator identified by the identification information is located.

6. The suspension information providing system of an elevator according to any one of claims 1 to 5, wherein,

the generation unit includes a suspension display for another parallel elevator that is parallel to the elevator in response information generated for the elevator.

7. The suspension information providing system of an elevator according to any one of claims 1 to 6, wherein,

the collection unit collects suspension time information as suspension information from an information source that provides suspension information of a planned suspension,

the generation unit includes suspension time information as suspension display in response information generated for the elevator.

8. The suspension information providing system of claim 7, wherein,

the collection unit collects information including a suspension start time as the suspension time information, and the generation unit includes information of the suspension start time as a suspension display in response information generated for the elevator.

9. The suspension information providing system of an elevator according to claim 7 or 8, wherein,

the collection unit collects information including a suspension end time as the suspension time information,

the generation unit includes information of a suspension termination time as a suspension display in response information generated for the elevator.

10. The suspension information providing system of an elevator according to any one of claims 7 to 9, wherein,

the suspension information providing system of the elevator comprises a setting storage part for storing preset display form settings,

the generation unit includes, as a suspension display, the suspension time information based on the display set in compliance with the display format, in response information generated for the elevator.

11. The suspension information providing system of an elevator according to any one of claims 1 to 10, wherein,

the generation unit includes information on whether or not to deal with suspension as a suspension display in response information generated for the elevator when the information source from which suspension information is collected by the collection unit is an information source that provides suspension information that is unplanned.

12. The suspension information providing system of an elevator according to any one of claims 1 to 11, wherein,

The generation unit includes information on whether or not an automatic diagnosis operation is to be performed as a suspension display in response to the elevator generation, when the information source from which the suspension information is collected by the collection unit is an information source providing suspension information based on an earthquake.

13. The suspension information providing system of an elevator according to any one of claims 1 to 12, wherein,

the generation unit includes content information on the region where the elevator identified by the identification information is located in response information generated for the elevator.

14. The suspension information providing system of an elevator according to any one of claims 1 to 13, wherein,

the suspension information providing system of the elevator includes a notifying unit configured to notify the terminal device that the suspension information has been updated when the collecting unit newly collects the suspension information from any one of the plurality of information sources.