CN116129083B - Park management system and method based on meta universe - Google Patents

Park management system and method based on meta universe Download PDF

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CN116129083B
CN116129083B CN202211665117.2A CN202211665117A CN116129083B CN 116129083 B CN116129083 B CN 116129083B CN 202211665117 A CN202211665117 A CN 202211665117A CN 116129083 B CN116129083 B CN 116129083B
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service
information
virtual character
virtual
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CN116129083A (en
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段勃
赵云中
熊旭辉
陈鹏
张艺腾
杨东鑫
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Western Research Institute Of China Science And Technology Computing Technology
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    • H—ELECTRICITY
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Abstract

The application relates to the technical field of virtual reality, and particularly discloses a system and a method for managing a park based on meta universe, wherein the system comprises the following steps: the scene creation module is used for creating a virtual scene and a service counter; the virtual character is also used for creating the virtual character according to the personalized settings of the user or the manager; the interactive module is used for collecting the voice information and the head image information of the user and the manager, reproducing the head action on the head of the virtual character and playing the voice information of the user; the online service module is used for establishing an independent communication space with the virtual character of the service counter manager when the virtual character is positioned on the service counter, and also used for enabling the movement, the head action and the voice information of the user and the manager to be mutually visible in the independent communication space; outside the independent communication space, a preset action is generated for the user and the manager in the independent communication space. By adopting the technical scheme of the application, the convenience of business handling in a park can be improved and the user experience can be enhanced on the premise of ensuring the privacy of the user.

Description

Park management system and method based on meta universe
Technical Field
The application relates to the technical field of virtual reality, in particular to a system and a method for managing a park based on meta universe.
Background
The meta universe is a virtual world which is linked and created by utilizing a scientific and technological means and is mapped and interacted with the real world, and has a digital living space of a novel social system. The meta universe provides immersive experience based on an augmented reality technology, generates a mirror image of the real world based on a digital twin technology, builds an economic system based on a blockchain technology, integrates the virtual world with the real world closely on an economic system, a social system and an identity system, and allows each user to conduct content production and world editing.
At present, the meta-universe technology is mainly applied to the game field, and is mainly used for conducting business under a line by depending on a service station in a park hall in the aspect of park management service, so that the convenience of business handling is improved, and the problem to be solved is solved by enhancing user experience.
Disclosure of Invention
The application aims to provide a park management system based on meta universe, which can improve convenience of park business handling and enhance user experience on the premise of guaranteeing user privacy.
In order to solve the technical problems, the application provides the following technical scheme:
a meta-universe based park management system comprising:
the scene creation module is used for creating a virtual scene according to the scene of the real park hall and creating a service counter in the virtual scene; the virtual character is also used for creating the virtual character according to the personalized settings of the user or the manager;
the interaction module is used for receiving control information of a user or a manager and controlling the corresponding virtual character to move in the virtual scene based on the control information; the system is also used for collecting voice information and head image information of users and managers and reproducing head actions on the head of the virtual character based on the head image information; the method is also used for playing the voice information of the user in the virtual scene;
the online service module is used for establishing an independent communication space with the virtual character of the service counter manager when the virtual character of the user is positioned on the service counter, and also used for enabling the movement, the head action and the voice information of the user and the manager to be mutually visible in the independent communication space; outside the independent communication space, a preset action is generated for the user and the manager in the independent communication space.
The basic scheme principle and the beneficial effects are as follows:
according to the scheme, a virtual scene is created on line according to the scene of a real park hall, a service counter is created in the virtual scene, and the real scene is virtualized to form a metauniverse space. Users and managers can customize the image of the virtual character to finish the creation of the virtual character. And then controlling the virtual character to visit in the virtual scene, and when the user needs to transact related business, the user can go to an idle service counter, namely, the service counter of other users is not available, and then communicates with the virtual character of a counter manager to transact business. Compared with the business handling mode of telephone or text communication, the user and the manager can be face to face, and the user experience is better. By creating independent communication space for virtual characters of the user and the manager, the communication privacy is ensured; the problem of poor privacy of an off-line open space is solved. Meanwhile, the preset actions are generated for the users and the managers in the independent communication space outside the independent communication space, so that other users can only see that the current counter is handling related services and cannot acquire real communication information, the other users are helped to know the current counter condition on the premise of ensuring privacy, and compared with the passive waiting system before telephone or word communication, the user experience is better when the corresponding customer service is allocated.
Further, the service counter comprises a plurality of service stations; the online service module is also used for marking a service station as an occupied state when the virtual character of the user is positioned at a certain service station of the service counter;
the interaction module is also used for acquiring the destination information of the user when the user enters the virtual scene, judging whether the user needs online service based on the destination information, if so, judging whether a service station in a non-occupied state exists currently, and if so, generating a guide path based on the current position of the virtual character of the user and the position of the service station;
if no service station in the unoccupied state exists at present, adding the user into a waiting queue; after the waiting queue is finished, a guide path is generated based on the current position of the user avatar and the position of the service workstation.
The user can be helped to quickly reach the idle service station by generating a guide path.
Further, the scene creation module is further used for creating a conference space in the virtual scene;
the conference module is used for receiving conference application information and distributing an idle conference space according to the conference application information;
the interaction module is also used for acquiring identity information of the user, judging whether the user currently has access rights according to the identity information of the user and meeting application information when the virtual character corresponding to the user moves into the meeting space, and controlling the virtual character to enter the meeting space if the user has the access rights.
The security of the conference space can be ensured only by verifying the permission.
Further, the interaction module also judges whether the current network state of the user or the manager meets the preset requirement, and if the current network state of the user or the manager does not meet the preset requirement, virtual head actions are generated based on voice information of the user or the manager.
When the current network state of the user or the manager does not meet the preset requirement, the head image information is not uploaded any more, and the requirement on bandwidth is reduced. Virtual head actions are generated based on voice information of a user or manager, the situation that the head of a virtual character is too stiff is avoided, and user experience is better.
Further, the interaction module is further configured to determine whether the user is currently in an offline state according to the head image information, and if the user is in the offline state, stop reproducing the head action at the head of the virtual character, and stop playing the voice information of the user in the virtual scene.
After the user goes offline, the user stops reacting to the virtual task in the real world state, and the privacy of the user can be effectively protected.
Further, the interaction module is further used for recording historical behaviors of the user, the historical behaviors comprise online service and online conferences, when the target information of the user is not acquired, the interaction module is further used for predicting the current behaviors of the user according to the historical behaviors of the user, and when the predicted current behaviors are online service, a guiding path is generated based on the current positions of virtual characters of the user and service station positions in a non-occupied state;
when the predicted current behavior is an online meeting, a guide path is generated based on the current position of the user avatar and the position of the corresponding meeting space.
By predicting the behavior of the user, the guiding path is generated in advance, so that the operation of the user can be simplified, and the user experience is better.
Another object of the present application is to provide a meta-universe based park management method, comprising:
a scene creation step: creating a virtual scene according to the scene of the real park hall, creating a service counter in the virtual scene, and creating a meeting space in the virtual scene; the service counter comprises a plurality of service stations;
a person creation step: creating a virtual character according to personalized settings of a user or manager;
an information acquisition step: when a user enters a virtual scene, acquiring destination information of the user;
a path guiding step: if the destination information is acquired, judging whether the user needs online service or not based on the destination information, if so, judging whether a service station in a non-occupied state exists currently, and if so, generating a guide path based on the current position of the virtual character of the user and the position of the service station; if no service station in the unoccupied state exists at present, adding the user into a waiting queue; after the waiting queue is finished, generating a guide path based on the current position of the virtual character of the user and the position of the service station;
and (3) moving: receiving control information of a user or a manager, and controlling a corresponding virtual character to move in a virtual scene based on the control information;
and (3) synchronizing: collecting voice information and head image information of a user or a manager, and reproducing head actions on the head of the virtual character based on the head image information; playing the voice information of the user in the virtual scene;
the service steps are as follows: when the virtual character of the user is positioned at a certain service station of the service counter, marking the service station as an occupied state; establishing an independent communication space between a user and virtual characters corresponding to a service station manager; in the independent communication space, the movement, head action and voice information of the user and the manager are mutually visible; outside the independent communication space, a preset action is generated for the user and the manager in the independent communication space.
Further, the method further comprises the following steps:
meeting application step: receiving meeting application information, and distributing an idle meeting space according to the meeting application information;
online meeting step: and acquiring identity information of the user, judging whether the user currently has access rights according to the identity information of the user and meeting application information when the virtual character corresponding to the user moves into the meeting space, and controlling the virtual character to enter the meeting space if the user has the access rights.
Further, the path guiding step further includes:
recording historical behaviors of a user, wherein the historical behaviors comprise online service and online conferences, if destination information is not acquired, predicting the current behaviors of the user according to the historical behaviors of the user, and generating a guide path based on the current position of a virtual character of the user and the service station position in a non-occupied state when the predicted current behaviors are online service; when the predicted current behavior is an online meeting, a guide path is generated based on the current position of the user avatar and the position of the corresponding meeting space.
Drawings
FIG. 1 is a logical block diagram of an embodiment meta-universe based park management system.
Detailed Description
The following is a further detailed description of the embodiments:
example 1
As shown in fig. 1, the meta-universe-based park management system of the present embodiment includes a scene creation module, an interaction module, an online service module, and a conference module.
The scene creation module is used for creating a virtual scene according to the scene of the real park hall and creating a service counter in the virtual scene; in this embodiment, the service counter includes a plurality of service stations. The scene creation module is also used for creating a conference space in the virtual scene.
The scene creation module is also used for creating virtual characters according to personalized settings of a user or manager. In this embodiment, a plurality of components of virtual characters are pre-stored, and the components are selected from the components by a user or a manager, for example, the head includes skin color, hairstyle, hair color, eye shape, nose shape, ear shape, mouth shape, etc., so as to create a personalized virtual character as an image of the user or the manager in the meta universe, that is, in the virtual scene.
The interaction module is used for receiving control information of a user or a manager and controlling the corresponding virtual character to move in the virtual scene based on the control information; the user or manager is enabled to visit in the virtual scene. The control information includes forward, backward, left turn, right turn, and the like.
The interaction module is also used for collecting voice information and head image information of users and managers and reproducing head actions on the head of the virtual character based on the head image information; and is also used for playing the voice information of the user in the virtual scene.
In this embodiment, the interaction module includes an input unit, an image acquisition unit, a voice acquisition unit and an image processing unit; for example, the input unit is a keyboard and a mouse, and the control information is input through the keyboard and the mouse; the image acquisition unit is a camera to acquire head image information, and the voice acquisition unit is a microphone to acquire voice information. The image processing unit reproduces a head motion at the head of the virtual character based on the head image information. For example, when the user's head is rotated, the head of the avatar is rotated in the same direction, the avatar is made to have the same expression as the user, and when the user speaks, the mouth shape of the avatar is matched with the user. In other embodiments, images of the user or manager's upper limbs may also be captured, causing the avatar to reproduce the actions of the upper limbs.
The online service module is used for marking a service station as an occupied state when the virtual character of the user is located at the service station of the service counter;
the interaction module is also used for acquiring the destination information of the user when the user enters the virtual scene, judging whether the user needs online service based on the destination information, if so, judging whether a service station in a non-occupied state exists currently, and if so, generating a guide path based on the current position of the virtual character of the user and the position of the service station. In this embodiment, a path with directional arrows is displayed on the ground of the virtual scene, and the path connects the current position of the virtual character and the position of the service station.
If no service station in the unoccupied state exists at present, adding the user into a waiting queue; after the waiting queue is finished, a guide path is generated based on the current position of the user avatar and the position of the service workstation. The other users waiting for the end of the queue, i.e. before the user, have completed the online service.
The online service module is also used for establishing an independent communication space between the user and the virtual character corresponding to the service station manager. The online service module is also used for making the movement, head action and voice information of the user and the manager mutually visible in the independent communication space; outside the independent communication space, a preset action is generated for the user and the manager in the independent communication space. In other words, the user and the manager in the independent communication space can observe that the virtual character reflects the real movement, the head action and the voice information of the opposite side, while the other users and the manager outside the independent communication space can only observe the unreal action of the virtual character in the independent communication space, namely the preset action, such as the change of the mouth shape, but not corresponding to the real voice information, can prevent the information leakage in the independent communication space, and can simultaneously enable the other users to observe that a certain service station is in an occupied state.
The conference module is used for receiving conference application information and distributing an idle conference space according to the conference application information. Meeting application information includes application enterprises, use time and meeting people.
The interaction module is also used for acquiring identity information of the user, judging whether the user currently has access rights according to the identity information of the user and meeting application information when the virtual character corresponding to the user moves into the meeting space, and controlling the virtual character to enter the meeting space if the user has the access rights. In this embodiment, the identity information of the user includes the affiliated enterprise of the user, and when the affiliated enterprise is consistent with the application enterprise, the user considers that the user has access authority.
The interaction module is also used for recording the historical behaviors of the user, wherein the historical behaviors comprise online service and online conferences, and predicting the current behaviors of the user according to the historical behaviors of the user when the destination information of the user is not acquired; when the predicted current behavior is online service, generating a guide path based on the current position of the virtual character of the user and the position of the service station in the unoccupied state; when the predicted current behavior is an online meeting, a guide path is generated based on the current position of the user avatar and the position of the corresponding meeting space. In this embodiment, when predicting the current behavior of the user according to the historical behavior of the user, the number of times of two historical behaviors of the online service and the online conference of the user is counted first, then the duty ratio of the two historical behaviors is compared, and when the duty ratio of one historical behavior exceeds a threshold value, the historical behavior is used as the predicted current behavior. If the threshold value is not exceeded, the guide route is not generated in advance. In this embodiment, the threshold is 80%.
Based on the above system, the present embodiment also provides a meta-universe based park management method, including the following:
a scene creation step: creating a virtual scene according to the scene of the real park hall, creating a service counter in the virtual scene, and creating a meeting space in the virtual scene; in this embodiment, the service counter includes a plurality of service stations.
A person creation step: the virtual character is created according to the personalized settings of the user or manager.
An information acquisition step: when a user enters a virtual scene, acquiring destination information of the user;
a path guiding step: if the destination information is acquired, judging whether the user needs online service or not based on the destination information, if so, judging whether a service station in a non-occupied state exists currently, and if so, generating a guide path based on the current position of the virtual character of the user and the position of the service station; if no service station in the unoccupied state exists at present, adding the user into a waiting queue; after the waiting queue is finished, generating a guide path based on the current position of the virtual character of the user and the position of the service station;
recording historical behaviors of a user, wherein the historical behaviors comprise online service and online conferences, if destination information is not acquired, predicting the current behaviors of the user according to the historical behaviors of the user, and generating a guide path based on the current position of a virtual character of the user and the service station position in a non-occupied state when the predicted current behaviors are online service; when the predicted current behavior is an online meeting, a guide path is generated based on the current position of the user avatar and the position of the corresponding meeting space.
And (3) moving: receiving control information of a user or a manager, and controlling a corresponding virtual character to move in a virtual scene based on the control information; the user or manager is enabled to visit in the virtual scene.
And (3) synchronizing: collecting voice information and head image information of a user or a manager, and reproducing head actions on the head of the virtual character based on the head image information; and playing the voice information of the user in the virtual scene.
The service steps are as follows: when the virtual character of the user is positioned at a certain service station of the service counter, marking the service station as an occupied state; establishing an independent communication space between a user and virtual characters corresponding to a service station manager; in the independent communication space, the movement, head action and voice information of the user and the manager are mutually visible; outside the independent communication space, a preset action is generated for the user and the manager in the independent communication space.
Meeting application step: receiving meeting application information, and distributing an idle meeting space according to the meeting application information;
online meeting step: and acquiring identity information of the user, judging whether the user currently has access rights according to the identity information of the user and meeting application information when the virtual character corresponding to the user moves into the meeting space, and controlling the virtual character to enter the meeting space if the user has the access rights.
Example two
The difference between the present embodiment and the first embodiment is that, in the system of the present embodiment, the interaction module further includes a network monitoring unit, where the network monitoring unit is configured to determine whether the current network state of the user or the manager meets a preset requirement, and if the current network state of the user or the manager does not meet the preset requirement, the image processing unit generates a virtual header action based on the voice information of the user or the manager. The preset requirement may be a web speed, and when the web speed exceeds a certain set value, the preset requirement is considered to be satisfied. The set value can be set according to actual conditions. In this embodiment, the uploading and downloading rates adopt different set values, and both the uploading and downloading rates exceed the corresponding set values, so as to be considered to meet the preset requirements.
The interactive module is also used for judging whether the user is in an offline state currently according to the head image information, stopping reproducing the head action at the head of the virtual character if the user is in the offline state, and stopping playing the voice information of the user in the virtual scene. In this embodiment, the line of sight of the user is identified by the head image information, and when the line of sight of the user is not within the screen range of the display, it is regarded as whether the user is currently in an offline state.
The foregoing is merely an embodiment of the present application, the present application is not limited to the field of this embodiment, and the specific structures and features well known in the schemes are not described in any way herein, so that those skilled in the art will know all the prior art in the field before the application date or priority date of the present application, and will have the capability of applying the conventional experimental means before the date, and those skilled in the art may, in light of the present application, complete and implement the present scheme in combination with their own capabilities, and some typical known structures or known methods should not be an obstacle for those skilled in the art to practice the present application. It should be noted that modifications and improvements can be made by those skilled in the art without departing from the structure of the present application, and these should also be considered as the scope of the present application, which does not affect the effect of the implementation of the present application and the utility of the patent. The protection scope of the present application is subject to the content of the claims, and the description of the specific embodiments and the like in the specification can be used for explaining the content of the claims.

Claims (6)

1. A meta-universe based campus management system comprising:
the scene creation module is used for creating a virtual scene according to the scene of the real park hall and creating a service counter in the virtual scene; the virtual character is also used for creating the virtual character according to the personalized settings of the user or the manager;
the interaction module is used for receiving control information of a user or a manager and controlling the corresponding virtual character to move in the virtual scene based on the control information; the system is also used for collecting voice information and head image information of users and managers and reproducing head actions on the head of the virtual character based on the head image information; the method is also used for playing the voice information of the user in the virtual scene;
the online service module is used for establishing an independent communication space with the virtual character of the service counter manager when the virtual character of the user is positioned on the service counter, and also used for enabling the movement, the head action and the voice information of the user and the manager to be mutually visible in the independent communication space; outside the independent communication space, generating preset actions for users and managers in the independent communication space;
the service counter comprises a plurality of service stations; the online service module is also used for marking a service station as an occupied state when the virtual character of the user is positioned at a certain service station of the service counter;
the interaction module is also used for acquiring the destination information of the user when the user enters the virtual scene, judging whether the user needs online service based on the destination information, if so, judging whether a service station in a non-occupied state exists currently, and if so, generating a guide path based on the current position of the virtual character of the user and the position of the service station;
if no service station in the unoccupied state exists at present, adding the user into a waiting queue; after the waiting queue is finished, generating a guide path based on the current position of the virtual character of the user and the position of the service station;
the scene creation module is also used for creating a conference space in the virtual scene;
the conference module is used for receiving conference application information and distributing an idle conference space according to the conference application information;
the interaction module is also used for acquiring identity information of a user, judging whether the user currently has access rights according to the identity information of the user and meeting application information when the virtual character corresponding to the user moves into the meeting space, and controlling the virtual character to enter the meeting space if the user has the access rights;
the interaction module also judges whether the current network state of the user or the manager meets the preset requirement, and if the current network state of the user or the manager does not meet the preset requirement, virtual head actions are generated based on voice information of the user or the manager.
2. The meta-universe based park management system of claim 1, wherein: the interactive module is also used for judging whether the user is in an offline state currently according to the head image information, stopping reproducing the head action at the head of the virtual character if the user is in the offline state, and stopping playing the voice information of the user in the virtual scene.
3. The meta-universe based park management system of claim 2, wherein: the interaction module is further used for recording historical behaviors of the user, the historical behaviors comprise online service and online conferences, when the target information of the user is not acquired, the interaction module is further used for predicting the current behaviors of the user according to the historical behaviors of the user, and when the predicted current behaviors are online service, a guiding path is generated based on the current positions of virtual characters of the user and service station positions in a non-occupied state;
when the predicted current behavior is an online meeting, a guide path is generated based on the current position of the user avatar and the position of the corresponding meeting space.
4. A meta-universe based campus management method, characterized by using the meta-universe based campus management system of any one of claims 1-3, comprising the following:
a scene creation step: creating a virtual scene according to the scene of the real park hall, creating a service counter in the virtual scene, and creating a meeting space in the virtual scene; the service counter comprises a plurality of service stations;
a person creation step: creating a virtual character according to personalized settings of a user or manager;
an information acquisition step: when a user enters a virtual scene, acquiring destination information of the user;
a path guiding step: if the destination information is acquired, judging whether the user needs online service or not based on the destination information, if so, judging whether a service station in a non-occupied state exists currently, and if so, generating a guide path based on the current position of the virtual character of the user and the position of the service station; if no service station in the unoccupied state exists at present, adding the user into a waiting queue; after the waiting queue is finished, generating a guide path based on the current position of the virtual character of the user and the position of the service station;
and (3) moving: receiving control information of a user or a manager, and controlling a corresponding virtual character to move in a virtual scene based on the control information;
and (3) synchronizing: collecting voice information and head image information of a user or a manager, and reproducing head actions on the head of the virtual character based on the head image information; playing the voice information of the user in the virtual scene;
the service steps are as follows: when the virtual character of the user is positioned at a certain service station of the service counter, marking the service station as an occupied state; establishing an independent communication space between a user and virtual characters corresponding to a service station manager; in the independent communication space, the movement, head action and voice information of the user and the manager are mutually visible; outside the independent communication space, a preset action is generated for the user and the manager in the independent communication space.
5. The meta-universe based park management method of claim 4, wherein: further comprises:
meeting application step: receiving meeting application information, and distributing an idle meeting space according to the meeting application information;
online meeting step: and acquiring identity information of the user, judging whether the user currently has access rights according to the identity information of the user and meeting application information when the virtual character corresponding to the user moves into the meeting space, and controlling the virtual character to enter the meeting space if the user has the access rights.
6. The meta-universe based park management method of claim 4, wherein: the path guiding step further includes:
recording historical behaviors of a user, wherein the historical behaviors comprise online service and online conferences, if destination information is not acquired, predicting the current behaviors of the user according to the historical behaviors of the user, and generating a guide path based on the current position of a virtual character of the user and the service station position in a non-occupied state when the predicted current behaviors are online service; when the predicted current behavior is an online meeting, a guide path is generated based on the current position of the user avatar and the position of the corresponding meeting space.
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