CN115294689A - Shipment fault determination system based on vending machine self-checking - Google Patents
Shipment fault determination system based on vending machine self-checking Download PDFInfo
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- CN115294689A CN115294689A CN202210920601.9A CN202210920601A CN115294689A CN 115294689 A CN115294689 A CN 115294689A CN 202210920601 A CN202210920601 A CN 202210920601A CN 115294689 A CN115294689 A CN 115294689A
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
- G07F9/026—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus for alarm, monitoring and auditing in vending machines or means for indication, e.g. when empty
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
- G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
- G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
- G06F3/0487—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser
- G06F3/0488—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser using a touch-screen or digitiser, e.g. input of commands through traced gestures
- G06F3/04883—Interaction techniques based on graphical user interfaces [GUI] using specific features provided by the input device, e.g. functions controlled by the rotation of a mouse with dual sensing arrangements, or of the nature of the input device, e.g. tap gestures based on pressure sensed by a digitiser using a touch-screen or digitiser, e.g. input of commands through traced gestures for inputting data by handwriting, e.g. gesture or text
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/02—Devices for alarm or indication, e.g. when empty; Advertising arrangements in coin-freed apparatus
- G07F9/023—Arrangements for display, data presentation or advertising
- G07F9/0235—Arrangements for display, data presentation or advertising the arrangements being full-front touchscreens
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- G—PHYSICS
- G08—SIGNALLING
- G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
- G08B21/00—Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
- G08B21/18—Status alarms
- G08B21/24—Reminder alarms, e.g. anti-loss alarms
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Abstract
The invention provides a goods-delivery fault judging system based on vending machine self-checking, which comprises: the instruction starting module is used for acquiring a delivery goods channel of goods to be delivered and starting a monitoring instruction based on the delivery goods channel; the operation condition confirmation module is used for monitoring the operation condition of the goods to be delivered in the delivery goods channel based on the monitoring instruction; and the fault judging module is used for judging whether the vending machine has a goods outlet fault according to the running condition of the goods to be delivered. Through treating shipment commodity place goods way to the vending machine and monitoring, ensure to carry out accurate effectual acquireing to the motion situation of goods on goods way, for accurately judging whether there is the shipment trouble to provide the guarantee, improved the monitoring rate of accuracy to the vending machine shipment situation, promoted the user and purchased the experience and feel.
Description
Technical Field
The invention relates to the technical field of vending machine fault detection, in particular to a goods outlet fault judgment system based on vending machine self-detection.
Background
At present, the vending machine is more and more widely used, and is generally distributed in places such as supermarkets, basketball courts, stadiums, parks and the like, so that great convenience is provided for meeting the requirements of different customers;
however, as the use of vending machines is more and more widespread, the problems of the vending machines themselves, including the management and fault detection of the vending machines, are continuously raised, and if the vending machines are in fault, such as delivery fault, and the goods are blocked, the purchasing experience of customers is directly influenced;
because vending machines are distributed at different positions, when the vending machines have faults, the traditional solution method is that a worker usually goes to the destination where the vending machines are located to analyze the faults of all elements of the vending machines so as to remove the faults, and the method not only wastes time and labor, but also has low efficiency, so that the invention provides the goods outlet fault judgment system based on the self-checking of the vending machines.
Disclosure of Invention
The invention provides a goods-delivery fault judging system based on self-inspection of a vending machine, which is used for monitoring a goods channel where goods to be delivered from the vending machine are located, ensuring that the motion condition of goods on the goods channel is accurately and effectively obtained, providing guarantee for accurately judging whether the goods-delivery fault exists or not, improving the monitoring accuracy rate of the goods-delivery condition of the vending machine and improving the user purchasing experience.
The invention provides a goods delivery fault judging system based on vending machine self-checking, which comprises:
the instruction starting module is used for acquiring a delivery channel of goods to be delivered and starting a monitoring instruction based on the delivery channel;
the operation condition confirming module is used for monitoring the operation condition of the goods to be delivered in the delivery channel based on the monitoring instruction;
and the fault judging module is used for judging whether the vending machine has a delivery fault according to the running condition of the goods to be delivered.
Preferably, in the operation status confirmation module, the operation status of the to-be-shipped item includes: the running time of the goods to be delivered reaching the delivery port, the staying time of the goods to be delivered in the cargo channel and whether the goods to be delivered stay in the cargo channel.
Preferably, in the instruction starting module, the monitoring instruction is started based on the shipment channel, and the system for determining shipment fault based on vending machine self-inspection further includes:
the payment monitoring unit is used for judging whether the user successfully pays the commodity amount of the commodity to be delivered in the vending machine;
the control instruction generating unit is used for locking the shipment channel based on the commodity information of the commodity to be shipped when the commodity amount of the commodity to be shipped is successfully paid, and sending a shipment control instruction to a control end of the shipment channel;
and the monitoring instruction starting unit is used for sending a monitoring request to the monitoring end of the delivery cargo channel when the control end of the delivery cargo channel responds to the delivery control instruction, and starting the monitoring instruction when the monitoring end of the delivery cargo channel passes the monitoring request.
Preferably, in the system for determining a shipment fault based on self-inspection of a vending machine, the monitoring instruction starting unit sends a communication link request to the monitoring end of the shipment channel, and the system includes:
the identification acquisition subunit is used for acquiring a first end identification of the control end of the shipment channel and determining a second end identification of the monitoring end of the shipment channel;
the data communication link establishing subunit is used for establishing a data communication link based on the first end identifier and the second end identifier, generating a monitoring request based on the delivery cargo channel control end, and transmitting the monitoring request to the monitoring end of the delivery cargo channel based on the data communication link;
and the safety verification subunit is used for carrying out safety verification on the monitoring request based on the monitoring end of the delivery channel and starting the monitoring instruction after the verification is passed.
Preferably, the shipment fault determination system based on vending machine self-inspection, the operation condition confirmation module includes:
the instruction reading unit is used for reading the monitoring instruction, determining a monitoring task of the monitoring instruction and determining a monitoring key point according to the monitoring task;
the operation data confirmation unit is used for carrying out shipment monitoring on the goods to be shipped based on the monitoring key points and acquiring operation data of the goods to be shipped corresponding to the monitoring key points;
and the operation condition confirming unit is used for performing data integration on the operation data of the goods to be delivered corresponding to each monitoring key point and determining the operation condition of the goods to be delivered.
Preferably, the shipment fault determination system based on vending machine self-inspection, the fault determination module includes:
the device comprises a judgment result acquisition unit, a judgment unit and a judgment unit, wherein the judgment result acquisition unit is used for acquiring a judgment result of whether the vending machine has a delivery fault according to an operation condition, determining the attribute information of the delivery fault when the vending machine is judged to have the delivery fault, and determining the fault level of the delivery fault based on the attribute information, wherein the fault level has two levels;
the first-level alarm unit is used for carrying out first alarm when the fault level is a first-level fault;
and the secondary alarm unit is used for carrying out secondary alarm when the fault level is a secondary fault.
Preferably, in the instruction starting module, the shipment lane for the goods to be shipped is obtained, and the system for determining a shipment fault based on self-inspection of a vending machine includes:
the touch sensing unit is used for sensing a selection target of a user in real time on a touch screen of the vending machine and determining the goods to be delivered based on the selection target;
the position matching unit is used for reading the goods to be delivered, determining the goods information of the goods to be delivered and matching the goods information of the goods to be delivered with the goods placed in the vending machine;
the position confirmation unit is used for reading the matching result and determining the target placing position of the goods to be delivered in the vending machine;
and the goods outlet channel confirmation unit is used for determining the goods outlet channel of the target commodity based on the target placing position.
Preferably, in the touch sensing unit, sensing a user-selected target in real time on a touch screen of the vending machine, the system for determining a shipment failure based on self-inspection of the vending machine includes:
the map generation subunit is used for determining the screen size and the page layout of the touch screen of the vending machine and generating a touch screen map according to the screen size and the page layout of the touch screen;
the finger sensing subunit is used for sensing whether a finger touches the touch screen of the vending machine;
and the positioning subunit is used for dynamically tracking the touch of the finger according to the touch screen map when the touch screen of the vending machine senses the touch of the finger, responding to the finger action based on the touch screen of the vending machine according to a tracking result, and meanwhile, determining a selected target of a user based on a response result.
Preferably, the shipment fault determination system based on vending machine self-inspection, the fault determination module includes:
the data acquisition unit is used for acquiring operation data when the vending machine breaks down and extracting data characteristics of the operation data;
the data classification unit is used for determining a classification index of the operating data based on the data characteristics and clustering the operating data based on the classification index to obtain a target classification result of the operating data;
the data screening unit is used for determining a constraint condition for each type of sub-operation data in the target classification result based on the operation attribute of the vending machine, and screening the corresponding sub-operation data based on the constraint condition to obtain target sub-operation data, wherein each type of target sub-operation data corresponds to one fault type;
the failure frequency determining unit is used for determining the time sequence attribute of the target sub-operation data, determining the working time length of the vending machine, and determining the target times of the target sub-operation data of the vending machine in the working time length based on the time sequence attribute and the working time length;
the failure frequency determining unit is further used for determining the failure frequency of the vending machine in the working time based on the working time of the vending machine and the target times of occurrence of the target sub-operation data;
the fault probability determination unit is used for determining the operation working condition and the symptom information of the fault type corresponding to the target sub-operation data and constructing a probability evaluation model based on the operation working condition and the symptom information framework;
the fault probability determining unit is further used for acquiring an alarm log of the vending machine within a preset time period and extracting text features of the alarm log;
the failure probability determining unit is further configured to input text features of the alarm logs into the probability evaluation model to obtain a failure probability of the vending machine within the preset time period;
the performance evaluation unit is used for determining the weight values of the failure frequency and the failure probability and determining the current performance evaluation value of the vending machine based on the weight values;
the performance evaluation unit is further used for comparing the current use performance evaluation value with a preset threshold value;
if the current usability evaluation value is larger than or equal to the preset threshold value, judging that the vending machine does not reach a scrapping condition;
otherwise, judging that the vending machine reaches a scrapped condition, and sending a replacement prompt to a management terminal.
Preferably, the shipment fault determination system based on vending machine self-inspection, the data acquisition unit includes:
the data acquisition subunit is used for acquiring operation data when the vending machine breaks down, constructing a fault diagnosis model and inputting the operation data into the fault diagnosis model, wherein the operation data are operation data of components related to shipment operation;
the visualization subunit is used for analyzing the operating data based on the fault diagnosis model, determining a specific value of the operating data, and visually displaying the specific value of the operating data based on a preset line graph;
the failure original determining subunit is used for determining the working performance variation trend of each component in the vending machine based on the visual display result and determining the failure component of the vending machine based on the working performance variation trend;
the fault cause determining subunit is used for determining target operation data corresponding to the fault component and extracting data characteristics of the target operation data;
the fault cause determining subunit is configured to determine a fault cause corresponding to the faulty component based on the data features, match the fault cause with a preset solution library, and determine a solution to the faulty component based on a matching result;
the fault removal subunit is used for repairing the fault assembly based on the solution measure and determining a repair item of the fault assembly and a device name of the fault assembly;
the recording subunit is used for calling a preset component repair record table and recording the repair items of the fault components and the device names of the fault components in the preset component repair record table;
the recording subunit is further configured to determine, based on the recording result, the number of times of maintenance of the faulty component within a preset time range, and determine the faulty component as a sensitive component when the number of times of maintenance is greater than or equal to a preset maintenance threshold;
and the maintenance subunit is used for determining a regular maintenance time period of the sensitive component and sending a maintenance prompt to a worker based on the management terminal when the time difference between the current time and the last maintenance time reaches the regular maintenance time period.
Additional features and advantages of the invention will be set forth in the description which follows, and in part will be obvious from the description, or may be learned by the practice of the invention. The objectives and other advantages of the invention will be realized and attained by the structure particularly pointed out in the written description and claims hereof as well as the appended drawings.
The technical solution of the present invention is further described in detail by the accompanying drawings and embodiments.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this specification, illustrate embodiments of the invention and together with the description serve to explain the principles of the invention and not to limit the invention. In the drawings:
fig. 1 is a block diagram of a shipment failure determination system based on vending machine self-inspection according to an embodiment of the present invention;
FIG. 2 is a block diagram of an instruction starting module in a shipment fault determination system based on vending machine self-inspection according to an embodiment of the present invention;
fig. 3 is a block diagram of an operation status confirmation module in a shipment fault determination system based on vending machine self-inspection according to an embodiment of the present invention.
Detailed Description
The preferred embodiments of the present invention will be described in conjunction with the accompanying drawings, and it will be understood that they are described herein for the purpose of illustration and explanation and not limitation.
Example 1:
the present embodiment provides a shipment fault determination system based on vending machine self-inspection, as shown in fig. 1, including:
the instruction starting module is used for acquiring a delivery goods channel of goods to be delivered and starting a monitoring instruction based on the delivery goods channel;
the operation condition confirming module is used for monitoring the operation condition of the goods to be delivered in the delivery channel based on the monitoring instruction;
and the fault judging module is used for judging whether the vending machine has a delivery fault according to the running condition of the goods to be delivered.
In this embodiment, the merchandise to be shipped may be items that the customer purchases after payment.
In this embodiment, the shipment lane may be a current lane where the goods to be shipped are located, wherein the vending machine includes a plurality of lanes.
In this embodiment, the monitoring instruction is used to control a monitoring device arranged in the cargo way to monitor the shipment condition of the cargo, so as to determine whether a failure occurs in the shipment process of the cargo.
In this embodiment, the operating conditions include: the running time of the goods to be delivered reaching the delivery port, the staying time of the goods to be delivered in the cargo channel and whether the goods to be delivered stay in the cargo channel.
The beneficial effects of the above technical scheme are: through treating shipment commodity place goods way to the vending machine and monitoring, guarantee to carry out accurate effectual acquisition to the motion situation of goods on the goods way, for accurately judging whether there is the shipment trouble to provide the guarantee, improved the monitoring rate of accuracy to the vending machine shipment situation, promoted the user and bought experience sense.
Example 2:
on the basis of embodiment 1, this embodiment provides a shipment failure determination system based on vending machine self-inspection, in the operation status confirmation module, the operation status of the to-be-shipped commodity includes: the running time of the goods to be delivered to the delivery port, the staying time of the goods to be delivered in the cargo channel and whether the goods to be delivered stay in the cargo channel.
The beneficial effects of the above technical scheme are: the different existing states or existing modes of the commodities to be delivered on the delivery channel are used for accurately and effectively judging the different states of the commodities to be delivered on the delivery channel, so that the delivery fault type of the vending machine is accurately judged.
Example 3:
on the basis of embodiment 1, this embodiment provides a shipment fault determination system based on vending machine self-checking, as shown in fig. 2, in the instruction starting module, starting a monitoring instruction based on the shipment lane, further includes:
the payment monitoring unit is used for judging whether the user successfully pays the commodity amount of the commodity to be delivered in the vending machine;
the control instruction generating unit is used for locking the goods delivery channel based on the goods information of the goods to be delivered and sending a delivery control instruction to a control end of the goods delivery channel when the payment of the goods amount of the goods to be delivered is successful;
and the monitoring instruction starting unit is used for sending a monitoring request to the monitoring end of the delivery goods channel when the control end of the delivery goods channel responds to the delivery control instruction, and starting the monitoring instruction when the monitoring end of the delivery goods channel passes the monitoring request.
In this embodiment, the monitoring request may be sent from the control end of the shipment channel to the monitoring end, and is used to control the monitoring end to monitor the shipment condition of the goods on the shipment channel.
The beneficial effects of the above technical scheme are: the payment operation of the user is verified, and the shipment channel is monitored through the monitoring end of the shipment channel when the payment of the user is completed, so that the timeliness of monitoring the shipment channel is improved, and meanwhile, the efficiency of timely finding shipment faults is also improved.
Example 4:
on the basis of embodiment 3, this embodiment provides a shipment fault determination system based on vending machine self-checking, in the monitoring instruction starting unit, send a communication link request to a monitoring end of the shipment lane, including:
the identification acquisition subunit is used for acquiring a first end identification of the shipment channel control end and determining a second end identification of the monitoring end of the shipment channel;
the data communication link establishing subunit is used for establishing a data communication link based on the first end identifier and the second end identifier, generating a monitoring request based on the delivery cargo channel control end, and transmitting the monitoring request to the monitoring end of the delivery cargo channel based on the data communication link;
and the safety verification subunit is used for performing safety verification on the monitoring request based on the monitoring end of the delivery channel and starting the monitoring instruction after the verification is passed.
In this embodiment, the first end identifier is a tag label for marking the control end of the shipment lane.
In this embodiment, the second end identifier is a tag label used to tag the monitoring end.
In this embodiment, the security verification may be to verify the protocol and authority of the monitoring request, and the like
The beneficial effects of the above technical scheme are: through confirming the section sign of control end and control end respectively, realize carrying out accurate effectual establishment to the data communication link between control end and the control end, send commodity shipment control request to the control end through the data communication link simultaneously, realize carrying out accurate effectual control to the shipment condition of commodity on the goods way, be convenient for in time look over whether there is shipment trouble in commodity, improved the monitoring rate of accuracy to the vending machine shipment situation, promoted the sense of experience of purchasing of the end user.
Example 5:
on the basis of embodiment 1, this embodiment provides a shipment failure determination system based on vending machine self-inspection, as shown in fig. 3, where the operation condition confirmation module includes:
the instruction reading unit is used for reading the monitoring instruction, determining a monitoring task of the monitoring instruction and determining a monitoring key point according to the monitoring task;
the operation data confirmation unit is used for carrying out shipment monitoring on the goods to be shipped based on the monitoring key points and acquiring operation data of the goods to be shipped corresponding to the monitoring key points;
and the operation condition confirming unit is used for performing data integration on the operation data of the goods to be delivered corresponding to each monitoring key point and determining the operation condition of the goods to be delivered.
In this embodiment, the monitoring task may be a monitoring purpose to be achieved, a kind of monitoring, and the like.
In this embodiment, the monitoring key point may be a monitoring point on the shipment lane where end point monitoring is required.
In this embodiment, the operation data includes the shipment speed of the goods to be shipped, the distance traveled, and the like.
The beneficial effects of the above technical scheme are: the method and the device have the advantages that accurate and effective monitoring of the commodities to be shipped is realized by determining the monitoring key points of the commodities to be shipped, so that the effectiveness of monitoring data is guaranteed, and guarantee is provided for accurately analyzing whether the commodities have shipment faults or not.
Example 6:
on the basis of embodiment 1, this embodiment provides a shipment fault determination system based on vending machine self-inspection, where the fault determination module includes:
the device comprises a judgment result acquisition unit, a judgment unit and a judgment unit, wherein the judgment result acquisition unit is used for acquiring a judgment result of whether the vending machine has a delivery fault according to an operation condition, determining the attribute information of the delivery fault when the vending machine is judged to have the delivery fault, and determining the fault level of the delivery fault based on the attribute information, wherein the fault level has two levels;
the primary alarm unit is used for giving a first alarm when the fault level is a primary fault;
and the secondary alarm unit is used for giving a second alarm when the fault level is a secondary fault.
In this embodiment, the attribute information may be a type of shipment failure, including whether the article is shipped at a specified time and whether the article can be shipped.
In this embodiment, the primary failure may be a condition where the merchandise has not been shipped within a specified time period, but shipped after the specified time period.
In this embodiment, the second failure may be a case where the goods have not been shipped after the user pays.
In this embodiment, the first alarm may be used to remind the manager.
In this embodiment, the second alert may be to disable the vending machine from conducting a transaction while alerting the manager.
The beneficial effects of the above technical scheme are: through confirming shipment trouble level, carry out corresponding warning after confirming the trouble level simultaneously and remind, improve the efficiency of solving different shipment troubles to customer's purchase experience has been ensured and has been felt.
Example 7:
on the basis of embodiment 1, this embodiment provides a shipment fault determination system based on vending machine self-checking, in the instruction starting module, acquire a shipment channel of a to-be-shipped commodity, including:
the touch sensing unit is used for sensing a selection target of a user in real time on a touch screen of the vending machine and determining the goods to be delivered based on the selection target;
the position matching unit is used for reading the goods to be delivered, determining the goods information of the goods to be delivered and matching the goods information of the goods to be delivered with the goods placed in the vending machine;
the position confirmation unit is used for reading the matching result and determining the target placing position of the goods to be delivered in the vending machine;
and the goods outlet channel confirmation unit is used for determining the goods outlet channel of the target commodity based on the target placing position.
In this embodiment, the selection target may be information of a desired purchase item clicked on the touch screen by the customer.
In this embodiment, the goods to be shipped may be goods that the customer needs to wait for pickup after selecting to purchase the goods and paying.
In this embodiment, the commodity information may be category information of commodities to be shipped, or the like.
In this embodiment, the target placement position may be a storage position of the goods to be shipped inside the vending machine.
The beneficial effects of the above technical scheme are: the commodity information of commodities bought by a customer stock is determined, and the commodity information is matched with goods stored in the vending machine, so that the position of the commodities bought by the customer in the vending machine is accurately confirmed, the goods storage channel is accurately locked according to the position of the commodities, the accuracy rate of confirming the goods channel where the commodities are located is improved, and convenience is provided for accurately analyzing whether goods have goods delivery faults or not and timely solving the problems.
Example 8:
on the basis of embodiment 7, this embodiment provides a shipment fault determination system based on vending machine self-checking, where in the touch sensing unit, sensing a user-selected target in real time on a touch screen of the vending machine includes:
the map generation subunit is used for determining the screen size and the page layout of the touch screen of the vending machine and generating a touch screen map according to the screen size and the page layout of the touch screen;
the finger sensing subunit is used for sensing whether a finger touches the touch screen of the vending machine;
and the positioning subunit is used for dynamically tracking the touch of the finger according to the touch screen map when the touch screen of the vending machine senses the touch of the finger, responding to the finger action based on the touch screen of the vending machine according to a tracking result, and meanwhile, determining a selected target of a user based on a response result.
In this embodiment, the page layout may be a picture arrangement of the types of the commodities displayed in the touch screen, specifically, a page where each commodity is located.
In this embodiment, the touch screen map may be a monitoring basis for sensing the dynamic position of the finger of the customer.
The beneficial effects of the above technical scheme are: the touch screen of the vending machine is analyzed, the touch screen map of the touch screen is determined, and the finger position of a customer is sensed in real time according to the touch screen map, so that the basis for determining the purchase intention of the customer is provided, and the purchase intention of the customer is accurately and effectively grasped.
Example 9:
on the basis of embodiment 1, this embodiment provides a shipment fault determination system based on vending machine self-inspection, and the fault determination module includes:
the data acquisition unit is used for acquiring operation data when the vending machine breaks down and extracting data characteristics of the operation data;
the data classification unit is used for determining a classification index of the operating data based on the data characteristics and clustering the operating data based on the classification index to obtain a target classification result of the operating data;
the data screening unit is used for determining a constraint condition for each type of sub-operation data in the target classification result based on the operation attribute of the vending machine, and screening the corresponding sub-operation data based on the constraint condition to obtain target sub-operation data, wherein each type of target sub-operation data corresponds to one fault type;
the failure frequency determining unit is used for determining the time sequence attribute of the target sub-operation data, determining the working time length of the vending machine, and determining the target times of the target sub-operation data of the vending machine in the working time length based on the time sequence attribute and the working time length;
the failure frequency determining unit is further used for determining the failure frequency of the vending machine in the working time based on the working time of the vending machine and the target times of occurrence of the target sub-operation data;
the fault probability determination unit is used for determining the operation working condition and the symptom information of the fault type corresponding to the target sub-operation data and constructing a probability evaluation model based on the operation working condition and the symptom information framework;
the failure probability determination unit is further used for acquiring an alarm log of the vending machine within a preset time period and extracting text features of the alarm log;
the failure probability determination unit is further configured to input text features of the alarm log into the probability evaluation model to obtain a failure probability of the vending machine within the preset time period;
the performance evaluation unit is used for determining the weight values of the failure frequency and the failure probability and determining the current performance evaluation value of the vending machine based on the weight values;
the performance evaluation unit is also used for comparing the current service performance evaluation value with a preset threshold value;
if the current usability evaluation value is larger than or equal to the preset threshold value, judging that the vending machine does not reach a scrapping condition;
otherwise, judging that the vending machine reaches a scrapping condition, and sending a replacement prompt to a management terminal.
In this embodiment, the data characteristic may be a value of the operation data when the vending machine fails, specifically, a characteristic value corresponding to the operation data, including a mean value, an extreme value, and the like.
In this embodiment, the classification index may be a reference standard for classifying the operation data.
In this embodiment, the target classification result may be a classification result obtained by classifying the operation data according to the classification index.
In this embodiment, the operational attribute may be the operational condition of the vending machine, including operational stability, frequency of failures, operational objectives to be achieved, and the like.
In this embodiment, the constraint may be a filtering criterion for each type of operating data.
In this embodiment, the sub-operation data may be operation data included in each of the classes after the operation data is classified according to the classification index.
In this embodiment, the target sub-operation data may be final data obtained by screening the sub-operation data and removing interference data therein.
In this embodiment, the time series attribute may be an operation data representing the generation of the vending machine over time.
In this embodiment, the operating time may be the length of time that the vending machine has elapsed from power-on to trouble-shooting.
In this embodiment, the target number of times may be the number of times the target sub-operation data occurs during the operation time period of the vending machine, i.e. the number of times the vending machine has failed during the operation time period.
In this embodiment, the symptom information may be a symptom of the vending machine before the malfunction occurs.
In this embodiment, the alarm log may be alarm information generated when the operating performance of the vending machine is unstable or abnormal but the operating state of the vending machine is not abnormal within the operating time of the vending machine.
In this embodiment, the text feature may be a key data segment used to characterize the interior of the alarm log.
In this embodiment, the preset time period is set in advance.
In this embodiment, the preset threshold is set in advance, and is used for measuring whether the performance of the vending machine can allow the vending machine to work normally.
The beneficial effects of the above technical scheme are: through classifying the operation data of the vending machine when the vending machine breaks down, and determining the frequency of the faults occurring in a certain period of time and the probability of the faults occurring in the certain period of time according to the classification result, the current working performance value of the vending machine is accurately and effectively analyzed and processed, so that the current shipment fault of the vending machine is accurately and effectively analyzed and judged, corresponding countermeasures are conveniently and timely taken, and the user purchase experience is improved.
Example 10:
on the basis of embodiment 9, this embodiment provides a shipment failure determination system based on vending machine self-inspection, and the data acquisition unit includes:
the data acquisition subunit is used for acquiring operation data when the vending machine breaks down, constructing a fault diagnosis model and inputting the operation data into the fault diagnosis model, wherein the operation data are operation data of components related to shipment operation;
the visualization subunit is used for analyzing the operating data based on the fault diagnosis model, determining specific values of the operating data, and visually displaying the specific values of the operating data based on a preset line graph;
the failure original determining subunit is used for determining the working performance variation trend of each component in the vending machine based on the visual display result and determining the failure component of the vending machine based on the working performance variation trend;
the fault cause determining subunit is used for determining target operation data corresponding to the fault component and extracting data characteristics of the target operation data;
the fault cause determining subunit is configured to determine a fault cause corresponding to the faulty component based on the data features, match the fault cause with a preset solution library, and determine a solution to the faulty component based on a matching result;
the fault removal subunit is used for repairing the fault assembly based on the solution measure and determining a repair item of the fault assembly and a device name of the fault assembly;
the recording subunit is used for calling a preset component repair record table and recording the repair items of the fault components and the device names of the fault components in the preset component repair record table;
the recording subunit is further configured to determine, based on the recording result, the number of times of maintenance of the faulty component within a preset time range, and determine the faulty component as a sensitive component when the number of times of maintenance is greater than or equal to a preset maintenance threshold;
and the maintenance subunit is used for determining a regular maintenance time period of the sensitive component and sending a maintenance prompt to a worker based on the management terminal when the time difference between the current time and the last maintenance time reaches the regular maintenance time period.
In this embodiment, the specific value may be a specific value corresponding to the operation data when the vending machine fails.
In this embodiment, the preset line graph is set in advance and is a graph template.
In this embodiment, the visual display may be that values of different operation data are expressed by using images, so that the working condition of the vending machine can be found conveniently.
In this embodiment, the failed component may be component information in the vending machine in which an abnormal condition occurs.
In this embodiment, the target operational data may be operational data of the failed component.
In this embodiment, the data characteristics may be a value of the target operation data of the failed component and a key data segment capable of expressing the purpose of the operation data.
In this embodiment, the preset solution library is set in advance, and is used to provide a solution to the failure of different failed components.
In this embodiment, the preset component repair record table is set in advance and is used for recording repair conditions and repair data of different components.
In this embodiment, the predetermined time range is set in advance.
In this embodiment, the sensitive component may be a failure-prone element of the component.
The beneficial effects of the above technical scheme are: through analyzing the operation data of the vending machine when the vending machine breaks down, and visually displaying the operation data, thereby being convenient for accurately determining the performance change trend of different components in the vending machine, accurately locking the information of the broken-down elements according to the change trend, maintaining the broken-down elements, and recording the maintenance result, thereby being convenient for determining the regular maintenance time period of the vending machine according to the recording result, and reminding when the repair time of the elements reaches the regular maintenance time period, thereby improving the timeliness of solving the faults of the vending machine, and ensuring the stable operation of the vending machine.
Example 11:
on the basis of 9 of the embodiment, the embodiment provides a shipment fault determination system based on vending machine self-inspection, and the fault probability determination unit further includes:
acquiring the overhaul times of the vending machine in a preset time period, and determining the target times of failure of the vending machine in the overhaul times;
calculating the failure rate of the vending machine in a preset time period based on the target failure times of the vending machine, and calculating the remaining service life of the vending machine based on the failure rate, wherein the specific steps comprise:
calculating the failure rate of the vending machine in a preset time period according to the following formula:
wherein eta represents the failure rate of the vending machine in a preset time period, and the value range is (0, 1); m represents the maintenance frequency of the vending machine in a preset time period; m represents the target number of times of failure of the vending machine in the overhaul times, and the value is less than M; i represents the number of the current components in the vending machine; n represents the total number of components present in the vending machine; t is t i A length of time value indicating that the ith component caused the vending machine to malfunction; t represents the working load duration of the vending machine; tau represents an error factor and has a value range of (0.02, 0.03);
calculating the remaining service life of the vending machine according to the following formula:
wherein K represents the remaining useful life of the vending machine; alpha represents the theoretical service life of the vending machine when leaving the factory;
representing an aging factor, and the value range is (0.06, 0.12); eta represents the failure rate of the vending machine in a preset time period, and the value range is (0, 1); l represents the current number of times of the failure of the vending machine and the value range is [1,m ]]；s l Indicating that the service life of the vending machine is shortened for a long time due to the l fault;
comparing the calculated remaining service life with a preset life threshold;
if the residual service life is greater than or equal to the preset service life threshold value, judging that the working performance of the vending machine is qualified;
otherwise, judging that the working performance of the vending machine is unqualified, and shortening the length of the periodic maintenance time of the vending machine to obtain a target maintenance time period;
performing periodic maintenance on the vending machine based on the target maintenance time period.
In this embodiment, the preset time period is set in advance.
In this embodiment, the preset life threshold is set in advance, and is used for measuring whether the performance of the vending machine is qualified.
In this embodiment, the target maintenance time period may be a final maintenance time period obtained by adjusting the maintenance time period of the vending machine according to the performance condition of the vending machine.
In this example, t i The default is the time length value of the vending machine stopping caused by only one component when the fault occurs.
The beneficial effects of the above technical scheme are: through calculating the fault rate of the vending machine in the preset time period and calculating the remaining service life of the vending machine according to the fault rate, the working performance of the vending machine can be effectively judged according to the remaining service life, and therefore the maintenance time period of the vending machine can be effectively adjusted, and the failure solving efficiency of the vending machine is improved.
It will be apparent to those skilled in the art that various changes and modifications may be made in the present invention without departing from the spirit and scope of the invention. Thus, if such modifications and variations of the present invention fall within the scope of the claims of the present invention and their equivalents, the present invention is also intended to include such modifications and variations.
Claims (10)
1. A shipment fault determination system based on vending machine self-checking, comprising:
the instruction starting module is used for acquiring a delivery channel of goods to be delivered and starting a monitoring instruction based on the delivery channel;
the operation condition confirming module is used for monitoring the operation condition of the goods to be delivered in the delivery channel based on the monitoring instruction;
and the fault judging module is used for judging whether the vending machine has a goods outlet fault according to the running condition of the goods to be delivered.
2. The vending machine self-check based shipment fault determination system according to claim 1, wherein the operation condition confirmation module is configured to confirm that the operation condition of the merchandise to be shipped includes: the running time of the goods to be delivered reaching the delivery port, the staying time of the goods to be delivered in the cargo channel and whether the goods to be delivered stay in the cargo channel.
3. The vending machine self-inspection based shipment fault determination system of claim 1, wherein the command starting module further starts a monitoring command based on the shipment channel, and further comprises:
the payment monitoring unit is used for judging whether the user successfully pays the commodity amount of the commodity to be delivered in the vending machine;
the control instruction generating unit is used for locking the goods delivery channel based on the goods information of the goods to be delivered and sending a delivery control instruction to a control end of the goods delivery channel when the payment of the goods amount of the goods to be delivered is successful;
and the monitoring instruction starting unit is used for sending a monitoring request to the monitoring end of the delivery goods channel when the control end of the delivery goods channel responds to the delivery control instruction, and starting the monitoring instruction when the monitoring end of the delivery goods channel passes the monitoring request.
4. The vending machine self-inspection-based shipment fault judgment system as claimed in claim 3, wherein the sending of the communication link request to the monitoring end of the shipment lane in the monitoring instruction starting unit comprises:
the identification acquisition subunit is used for acquiring a first end identification of the control end of the shipment channel and determining a second end identification of the monitoring end of the shipment channel;
the data communication link establishing subunit is used for establishing a data communication link based on the first end identifier and the second end identifier, generating a monitoring request based on the delivery cargo channel control end, and transmitting the monitoring request to the monitoring end of the delivery cargo channel based on the data communication link;
and the safety verification subunit is used for carrying out safety verification on the monitoring request based on the monitoring end of the delivery channel and starting the monitoring instruction after the verification is passed.
5. The vending machine self-check based shipment fault determination system according to claim 1, wherein the operation condition confirmation module comprises:
the instruction reading unit is used for reading the monitoring instruction, determining a monitoring task of the monitoring instruction and determining a monitoring key point according to the monitoring task;
the operation data confirmation unit is used for carrying out shipment monitoring on the goods to be shipped based on the monitoring key points and acquiring operation data of the goods to be shipped corresponding to the monitoring key points;
and the operation condition confirming unit is used for performing data integration on the operation data of the goods to be shipped corresponding to each monitoring key point and determining the operation condition of the goods to be shipped.
6. The vending machine self-check based shipment fault determination system according to claim 1, wherein the fault determination module comprises:
the device comprises a judgment result acquisition unit, a judgment unit and a judgment unit, wherein the judgment result acquisition unit is used for acquiring a judgment result of whether the vending machine has a delivery fault according to an operation condition, determining the attribute information of the delivery fault when the vending machine is judged to have the delivery fault, and determining the fault level of the delivery fault based on the attribute information, wherein the fault level has two levels;
the first-level alarm unit is used for carrying out first alarm when the fault level is a first-level fault;
and the secondary alarm unit is used for carrying out secondary alarm when the fault level is a secondary fault.
7. The vending machine self-inspection-based shipment fault determining system according to claim 1, wherein the instruction starting module obtains a shipment lane of the goods to be shipped, and comprises:
the touch sensing unit is used for sensing a selection target of a user on a touch screen of the vending machine in real time and determining the goods to be delivered based on the selection target;
the position matching unit is used for reading the goods to be delivered, determining the goods information of the goods to be delivered and matching the goods information of the goods to be delivered with the goods placed in the vending machine;
the position confirmation unit is used for reading the matching result and determining the target placing position of the goods to be delivered in the vending machine;
and the goods delivery channel confirming unit is used for determining the goods delivery channel of the target goods based on the target placing position.
8. The vending machine self-check based shipment fault determination system as claimed in claim 7, wherein the touch sensing unit senses the user selection target in real time on the touch screen of the vending machine, and comprises:
the map generation subunit is used for determining the screen size and the page layout of the touch screen of the vending machine and generating a touch screen map according to the screen size and the page layout of the touch screen;
the finger sensing subunit is used for sensing whether a finger touches the touch screen of the vending machine;
and the positioning subunit is used for dynamically tracking the touch of the finger according to the touch screen map when the touch screen of the vending machine senses the touch of the finger, responding to the finger action based on the touch screen of the vending machine according to a tracking result, and meanwhile, determining a selected target of a user based on a response result.
9. The vending machine self-check based shipment fault determination system according to claim 1, wherein the fault determination module comprises:
the data acquisition unit is used for acquiring operation data when the vending machine breaks down and extracting data characteristics of the operation data;
the data classification unit is used for determining a classification index of the operating data based on the data characteristics and clustering the operating data based on the classification index to obtain a target classification result of the operating data;
the data screening unit is used for determining a constraint condition for each type of sub-operation data in the target classification result based on the operation attribute of the vending machine, and screening the corresponding sub-operation data based on the constraint condition to obtain target sub-operation data, wherein each type of target sub-operation data corresponds to one fault type;
the failure frequency determining unit is used for determining the time sequence attribute of the target sub-operation data, determining the working time length of the vending machine, and determining the target times of the target sub-operation data of the vending machine in the working time length based on the time sequence attribute and the working time length;
the fault frequency determining unit is further used for determining the fault frequency of the vending machine within the working time based on the working time of the vending machine and the target times of occurrence of the target sub-operation data;
the fault probability determination unit is used for determining the operation working condition and the symptom information of the fault type corresponding to the target sub-operation data and constructing a probability evaluation model based on the operation working condition and the symptom information framework;
the failure probability determination unit is further used for acquiring an alarm log of the vending machine within a preset time period and extracting text features of the alarm log;
the failure probability determining unit is further configured to input text features of the alarm logs into the probability evaluation model to obtain a failure probability of the vending machine within the preset time period;
the performance evaluation unit is used for determining the weight values of the failure frequency and the failure probability and determining the current performance evaluation value of the vending machine based on the weight values;
the performance evaluation unit is further used for comparing the current use performance evaluation value with a preset threshold value;
if the current service performance evaluation value is larger than or equal to the preset threshold value, judging that the vending machine does not meet the scrapping condition;
otherwise, judging that the vending machine reaches a scrapped condition, and sending a replacement prompt to a management terminal.
10. The vending machine self-check based shipment fault determination system as claimed in claim 9, wherein the data acquisition unit comprises:
the data acquisition subunit is used for acquiring operation data when the vending machine breaks down, constructing a fault diagnosis model and inputting the operation data into the fault diagnosis model, wherein the operation data are operation data of components related to shipment operation;
the visualization subunit is used for analyzing the operating data based on the fault diagnosis model, determining specific values of the operating data, and visually displaying the specific values of the operating data based on a preset line graph;
the failure original determining subunit is used for determining the working performance variation trend of each component in the vending machine based on the visual display result and determining the failure component of the vending machine based on the working performance variation trend;
the fault cause determining subunit is used for determining target operation data corresponding to the fault component and extracting data characteristics of the target operation data;
the fault cause determining subunit is configured to determine a fault cause corresponding to the faulty component based on the data features, match the fault cause with a preset solution library, and determine a solution to the faulty component based on a matching result;
the fault removal subunit is used for repairing the fault assembly based on the solution measure and determining a repair item of the fault assembly and a device name of the fault assembly;
the recording subunit is used for calling a preset component repair record table and recording the repair items of the fault components and the device names of the fault components in the preset component repair record table;
the recording subunit is further configured to determine, based on the recording result, the number of times of maintenance of the faulty component within a preset time range, and determine the faulty component as a sensitive component when the number of times of maintenance is greater than or equal to a preset maintenance threshold;
and the maintenance subunit is used for determining a regular maintenance time period of the sensitive component and sending a maintenance prompt to a worker based on the management terminal when the time difference between the current time and the last maintenance time reaches the regular maintenance time period.
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