CN114973496A - Non-ticket-taking behavior control method for lottery machine - Google Patents
Non-ticket-taking behavior control method for lottery machine Download PDFInfo
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- CN114973496A CN114973496A CN202210467125.XA CN202210467125A CN114973496A CN 114973496 A CN114973496 A CN 114973496A CN 202210467125 A CN202210467125 A CN 202210467125A CN 114973496 A CN114973496 A CN 114973496A
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- 238000000034 method Methods 0.000 title claims abstract description 46
- 230000009471 action Effects 0.000 claims abstract description 27
- 238000012544 monitoring process Methods 0.000 claims abstract description 12
- 238000012806 monitoring device Methods 0.000 claims description 30
- 230000007246 mechanism Effects 0.000 claims description 10
- 230000031700 light absorption Effects 0.000 claims description 6
- 230000008569 process Effects 0.000 claims description 4
- 238000012550 audit Methods 0.000 claims description 3
- 230000001960 triggered effect Effects 0.000 claims description 3
- 230000007306 turnover Effects 0.000 claims description 3
- 238000012795 verification Methods 0.000 claims description 3
- 238000007726 management method Methods 0.000 claims description 2
- 238000002310 reflectometry Methods 0.000 claims 1
- 238000006467 substitution reaction Methods 0.000 claims 1
- 238000007689 inspection Methods 0.000 abstract 1
- 230000006399 behavior Effects 0.000 description 17
- 238000010586 diagram Methods 0.000 description 2
- 230000003203 everyday effect Effects 0.000 description 1
- 238000012423 maintenance Methods 0.000 description 1
- 238000012545 processing Methods 0.000 description 1
- 238000011160 research Methods 0.000 description 1
- 238000012546 transfer Methods 0.000 description 1
- 238000012384 transportation and delivery Methods 0.000 description 1
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C15/00—Generating random numbers; Lottery apparatus
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C15/00—Generating random numbers; Lottery apparatus
- G07C15/005—Generating random numbers; Lottery apparatus with dispensing of lottery tickets
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- General Physics & Mathematics (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Time Recorders, Dirve Recorders, Access Control (AREA)
Abstract
The invention provides a method for managing and controlling the behavior of non-ticket-drawing for a lottery machine, which comprises a method for monitoring the behavior of ticket-drawing and a method for replacing and managing the non-ticket-drawing; the ticket collecting behavior monitoring method comprises the following steps; step A1, the lottery machine monitors whether the lottery is sent into the lottery taking bin; step A2, the lottery ticket machine prompts ticket buyer to take out the purchased lottery ticket, and stops the follow-up ticket buying transaction in the prompt time period; step A3, when the ticket fetching action occurs and no lottery ticket exists in the ticket fetching bin, the lottery ticket machine continues the subsequent ticket buying transaction; the method for substituting the non-substitute ticket comprises the following steps: step B1, when the ticket is not taken and the lottery ticket still exists in the ticket taking bin, pouring the lottery ticket on the bottom plate of the ticket taking bin into a storage bin below the ticket taking bin for storage, and simultaneously recording the action time; step B2, recording the purchase record of the ticket buyer with the non-ticket-taking behavior; step B3, associating the action time of the bottom plate with the purchase record and archiving the data into after-sale inspection data; the invention can solve the problem of after-sale dispute caused by forgetting to take the lottery by lottery purchasing personnel.
Description
Technical Field
The invention relates to the technical field of lottery operation, in particular to a method for controlling the behavior of not taking tickets for a lottery machine.
Background
In the process of lottery operation, a lottery machine is a common device, but sometimes an event that a lottery ticket purchaser forgets to take out a lottery ticket occurs, so that disputes are easily caused, and how to solve the problem is a research direction.
Disclosure of Invention
The invention provides a method for managing and controlling the ticket-taking actions of a lottery ticket machine, which can monitor the ticket-taking actions of lottery ticket purchasing personnel and store the lottery tickets which are not taken away in a sequential stacking mode so as to facilitate after-sale processing.
The invention adopts the following technical scheme.
A method for managing and controlling the behavior of not taking tickets for a lottery machine is used for managing and controlling the equipment action and the customer goods taking in the lottery selling process, and comprises a method for monitoring the ticket taking behavior and a method for replacing and managing the non-taken tickets;
the ticket taking behavior monitoring method comprises the following steps;
step A1, the lottery machine conveys the lottery purchased by the ticket buyer to the ticket collecting bin, and monitors whether the lottery is sent into the ticket collecting bin or not by the monitoring device;
step A2, when the monitoring device confirms that the lottery ticket falls into the ticket-taking bin, the lottery machine prompts ticket-buying personnel to take out the purchased lottery ticket, and stops the subsequent ticket-buying transaction within the prompt time period;
step A3, the monitoring device monitors the ticket collecting bin to judge whether the ticket purchasing personnel performs the ticket collecting action, and when the ticket purchasing personnel performs the ticket collecting action and no lottery ticket exists in the ticket collecting bin, the lottery ticket machine continues the subsequent ticket purchasing transaction;
the method for substituting the non-taken ticket comprises the following steps:
step B1, when the prompt duration of the lottery machine exceeds the prompt time period and the monitoring device monitors that ticket buying personnel do not take tickets and that the tickets which are not taken yet still exist in the ticket taking bin, the bottom plate of the ticket taking bin is turned over, the tickets in the ticket taking bin are poured into a storage bin below the ticket taking bin to be stored, and meanwhile, the turning action time is recorded;
step B2, the lottery machine records the purchase record of the ticket buyer who has the behavior of not taking tickets;
step B3, the lottery machine correlates the time of the flipping action with the ticket purchaser purchase record and archives as post-sale audit data.
When the ticket buyer takes out the lottery ticket, the user needs to put the handle into the ticket collecting bin, and in step a3, when the monitoring device monitors the ticket collecting bin, the user also determines whether the ticket buyer takes the ticket.
If the monitoring device judges that the ticket buying personnel has taken the tickets and the lottery tickets are not taken in the ticket taking bin, the lottery machine continues the subsequent ticket buying transaction or stops the subsequent ticket buying transaction and gives an alarm to the customer service center until the lottery tickets in the ticket taking bin are empty.
In the step B1, after the lottery tickets in the ticket-taking bin are poured into the storage bin below the ticket-taking bin, the lottery tickets are stacked in the storage bin strictly according to the entering sequence, that is, the un-taken lottery tickets in the later ticket-purchasing behavior are inevitably placed above the un-taken lottery tickets in the earlier ticket-purchasing behavior.
In step B3, the after-sales verification data includes the time of the flipping action, the number of lottery tickets purchased by the ticket buyer, and the time of lottery ticket purchase by the ticket buyer.
When ticket buyer who does not take tickets requests after sale to the after-sale mechanism and needs to take back the lottery tickets which are not taken out, the after-sale mechanism analyzes the sequence and the number of layers of the lottery tickets which are not taken out and stacked and stored in the storage bin according to the ticket buying time and the number of the ticket buying, and takes out the lottery tickets corresponding to the sequence and the number of layers to be returned to the ticket buyer.
The monitoring device comprises a photoelectric sensor above the ticket collecting bin; the photoelectric sensor is connected with a control module of the lottery machine; the bottom surface of the ticket taking bin is a surface with low light reflection rate; the lottery ticket surface is a high light reflection rate surface; when the lottery ticket enters the ticket taking bin and the photoelectric sensor is triggered by the reflection of the surface of the lottery ticket, the control module judges that the lottery ticket correctly enters the ticket taking bin; when the control module detects that the reflection intensity in the ticket taking bin is lower than the threshold value through the photoelectric sensor, the control module judges that the lottery tickets in the ticket taking bin are emptied.
The bottom surface of the ticket taking bin is covered with a dark light absorption layer; the monitoring direction of the photoelectric sensor points to the light absorption layer on the bottom surface of the ticket taking bin.
The ticket-taking bin is provided with a bin door which can be pushed open; the monitoring device also comprises a relay connected with the ticket fetching bin gate; the relay is connected with a control module of the lottery machine; and in the prompt time period when the lottery machine prompts the ticket buyer to take out the purchased lottery, if the ticket taking bin door is opened to trigger the relay contact, the lottery machine judges that the ticket buyer performs the ticket taking action.
The bottom plate of the ticket taking bin is provided with a rotating shaft connected with a motor, and the overlooking shape and size of the storage bin are slightly larger than those of a lottery ticket; when the prompting time length of the lottery ticket machine exceeds the prompting time period and the monitoring device monitors that ticket purchasing personnel does not take tickets and the tickets which are not taken yet still exist in the ticket taking bin, the lottery ticket machine control module controls the motor to drive the ticket taking bin bottom plate to turn over, the lottery tickets in the ticket taking bin are poured into the storage bin, and the lottery tickets are restrained by the bin wall after entering the storage bin and are stacked in the bin.
In the invention, because the ticket taking action of the ticket buyer can be monitored, when the ticket buyer does not take the tickets, all the lottery tickets currently purchased by the ticket buyer are poured into the storage bin, and the lottery tickets are stacked in the storage bin strictly according to the entering time sequence, an accurate after-sale tracing mechanism can be formed, the ticket buyer can conveniently trace back the non-taken lottery tickets, and the interests of consumers are maintained.
In the invention, when the monitoring device judges that the ticket buyer stretches into the ticket taking bin to take the ticket, but the lottery ticket is still not taken out in the ticket taking bin, the lottery ticket machine continues to stop the subsequent ticket buying transaction and gives an alarm to the customer service center.
The invention can monitor whether the lottery ticket correctly enters the ticket taking bin, thereby effectively monitoring the event that the lottery ticket does not enter the ticket taking bin after ticket buying, preventing after-sale disputes and maintaining the benefits of consumers and merchants.
Drawings
The invention is described in further detail below with reference to the following figures and detailed description:
FIG. 1 is a schematic flow diagram of the present invention;
FIG. 2 is a schematic diagram of the ticket collecting bin, the monitoring device and the storage bin (the state when the lottery ticket cabinet door is closed);
FIG. 3 is a schematic view of the stacking of purchased lottery tickets in the storage bin of the present invention;
in the figure: 1-a photosensor; 2-a ticket taking bin; 3-a storage bin; 4-lottery ticket; 5-a bin gate; 6-a relay; 7-lottery ticket machine cabinet door; 8-lottery ticket delivery channel; 9-lottery ticket cabinet body; 10-lottery machine display screen; 11-the bottom plate of the ticket-taking bin.
Detailed Description
As shown in the figure, an unresponsive ticket taking behavior control method for a lottery machine is used for controlling equipment actions and customer goods taking in a lottery selling process, and comprises a ticket taking behavior monitoring method and an unresponsive ticket substituting method;
the ticket taking behavior monitoring method comprises the following steps;
step A1, the lottery machine conveys the lottery ticket 4 purchased by the ticket buyer to the ticket taking bin 2, and monitors whether the lottery ticket is sent into the ticket taking bin or not by the monitoring device;
step A2, when the monitoring device confirms that the lottery ticket falls into the ticket-taking bin, the lottery machine prompts ticket-buying personnel to take out the purchased lottery ticket, and stops the subsequent ticket-buying transaction within the prompt time period;
step A3, the monitoring device monitors the ticket collecting bin to judge whether the ticket purchasing personnel performs the ticket collecting action, and when the ticket purchasing personnel performs the ticket collecting action and no lottery ticket exists in the ticket collecting bin, the lottery ticket machine continues the subsequent ticket purchasing transaction;
the method for substituting the non-taken ticket comprises the following steps:
step B1, when the prompt duration of the lottery machine exceeds the prompt time period and the monitoring device monitors that ticket buying personnel do not take tickets and that the tickets which are not taken yet still exist in the ticket taking bin, the bottom plate of the ticket taking bin is turned over, the tickets in the ticket taking bin are poured into the storage bin 3 below the ticket taking bin to be stored, and meanwhile, the turning action time is recorded;
step B2, the lottery ticket machine records the purchase record of the ticket buyer who has the non-ticket-drawing behavior;
step B3, the lottery machine correlates the time of the flipping action with the ticket purchaser purchase record and archives as post-sale audit data.
When the ticket buyer takes out the lottery ticket, the user needs to put the handle into the ticket collecting bin, and in step a3, when the monitoring device monitors the ticket collecting bin, the user also determines whether the ticket buyer takes the ticket.
If the monitoring device judges that the ticket buying personnel has taken the tickets and the lottery tickets are not taken in the ticket taking bin, the lottery machine continues the subsequent ticket buying transaction or stops the subsequent ticket buying transaction and gives an alarm to the customer service center until the lottery tickets in the ticket taking bin are empty.
In the step B1, after the lottery tickets in the ticket-taking bin are poured into the storage bin below the ticket-taking bin, the lottery tickets are stacked in the storage bin strictly according to the entering sequence, that is, the un-taken lottery tickets in the later ticket-purchasing behavior are inevitably placed above the un-taken lottery tickets in the earlier ticket-purchasing behavior.
In step B3, the after-sales verification data includes the time of the flipping action, the number of lottery tickets purchased by the ticket buyer, and the time of lottery ticket purchase by the ticket buyer.
When ticket buyer who does not take tickets requests after sale to the after-sale mechanism and needs to take back the lottery tickets which are not taken out, the after-sale mechanism analyzes the sequence and the number of layers of the lottery tickets which are not taken out and stacked and stored in the storage bin according to the ticket buying time and the number of the ticket buying, and takes out the lottery tickets corresponding to the sequence and the number of layers to be returned to the ticket buyer.
The monitoring device comprises a photoelectric sensor 1 above the ticket collecting bin; the photoelectric sensor is connected with a control module of the lottery machine; the bottom surface of the ticket taking bin is a surface with low light reflection rate; the lottery ticket surface is a high light reflection rate surface; when the lottery ticket enters the ticket taking bin and the photoelectric sensor is triggered by the reflection of the surface of the lottery ticket, the control module judges that the lottery ticket correctly enters the ticket taking bin; when the control module detects that the reflection intensity in the ticket taking bin is lower than the threshold value through the photoelectric sensor, the control module judges that the lottery tickets in the ticket taking bin are emptied.
The bottom surface of the ticket taking bin is covered with a dark light absorption layer; the monitoring direction of the photoelectric sensor points to the light absorption layer on the bottom surface of the ticket taking bin.
The ticket taking bin is provided with a bin door 5 which can be pushed open; the monitoring device also comprises a relay 6 connected with the ticket-taking bin gate; the relay is connected with a control module of the lottery machine; and in the prompt time period when the lottery machine prompts the ticket buyer to take out the purchased lottery, if the ticket taking bin door is opened to trigger the relay contact, the lottery machine judges that the ticket buyer performs the ticket taking action.
The bottom plate 11 of the ticket taking bin is provided with a rotating shaft connected with a motor, and the overlooking shape and size of the storage bin are slightly larger than those of a lottery ticket; when the prompting time length of the lottery ticket machine exceeds the prompting time period and the monitoring device monitors that ticket purchasing personnel does not take tickets and the tickets which are not taken yet still exist in the ticket taking bin, the lottery ticket machine control module controls the motor to drive the ticket taking bin bottom plate to turn over, the lottery tickets in the ticket taking bin are poured into the storage bin, and the lottery tickets are restrained by the bin wall after entering the storage bin and are stacked in the bin.
In this example, the lottery ticket machine is composed of a cabinet body and a cabinet door hinged on the cabinet body; the ticket taking bin is fixed at a lottery machine cabinet door 7, and a lottery machine display screen 10 is further arranged at the lottery machine cabinet door; the monitoring device and the storage bin are arranged in the lottery machine cabinet body 9; when a customer purchases a lottery ticket at the lottery machine, who has purchased the lottery ticket, the lottery ticket is transferred from the lottery ticket transfer passage 8 to the ticket taking bin, and the customer opens the ticket taking bin gate and picks up the lottery ticket.
The lottery tickets in the storage bin of the embodiment are arranged in the sequence of ticket buying behaviors, and the lottery tickets in the later ticket buying behaviors are inevitably positioned above the lottery tickets in the first ticket buying behaviors.
In this example, when the bottom plate of the ticket taking bin of the lottery machine is turned over and the lottery tickets in the ticket taking bin are poured into the storage bin below the ticket taking bin, the lottery machine sends corresponding storage information to the background management mechanism, operation and maintenance personnel of the lottery machine collect the lottery tickets in the storage bin into a file every day, if the ticket buyer who does not take the lottery tickets requests the after-sale mechanism to take back the lottery tickets which are not taken out, the after-sale mechanism positions the positions and the layers of the lottery tickets purchased in the file according to the ticket purchasing time and the ticket purchasing quantity in the lottery storage file on the day of ticket purchasing, and takes out the corresponding lottery tickets to be returned.
Claims (10)
1. A non-ticket-drawing behavior control method for a lottery machine is used for controlling equipment actions and customer goods drawing in a lottery selling process, and is characterized in that: the method comprises a ticket-taking behavior monitoring method and an unsettled ticket substitution management method;
the ticket taking behavior monitoring method comprises the following steps;
step A1, the lottery machine conveys the lottery purchased by the ticket buyer to the ticket collecting bin, and monitors whether the lottery is sent into the ticket collecting bin or not by the monitoring device;
step A2, when the monitoring device confirms that the lottery ticket falls into the ticket-taking bin, the lottery machine prompts ticket-buying personnel to take out the purchased lottery ticket, and stops the subsequent ticket-buying transaction within the prompt time period;
step A3, the monitoring device monitors the ticket collecting bin to judge whether the ticket purchasing personnel performs the ticket collecting action, and when the ticket purchasing personnel performs the ticket collecting action and no lottery ticket exists in the ticket collecting bin, the lottery ticket machine continues the subsequent ticket purchasing transaction;
the method for substituting the non-taken ticket comprises the following steps:
step B1, when the prompt duration of the lottery machine exceeds the prompt time period and the monitoring device monitors that ticket buying personnel do not take tickets and that the tickets which are not taken yet still exist in the ticket taking bin, the bottom plate of the ticket taking bin is turned over, the tickets in the ticket taking bin are poured into a storage bin below the ticket taking bin to be stored, and meanwhile, the turning action time is recorded;
step B2, the lottery machine records the purchase record of the ticket buyer who has the behavior of not taking tickets;
step B3, the lottery machine correlates the time of the flipping action with the ticket purchaser purchase record and archives as post-sale audit data.
2. The method as claimed in claim 1, wherein the method comprises the following steps: when the ticket buyer takes out the lottery ticket, the user needs to put the handle into the ticket collecting bin, and in step a3, when the monitoring device monitors the ticket collecting bin, the user also determines whether the ticket buyer takes the ticket.
3. The method as claimed in claim 2, wherein the method comprises the following steps: if the monitoring device judges that the ticket buying personnel has taken the tickets and the lottery tickets are not taken in the ticket taking bin, the lottery machine continues the subsequent ticket buying transaction or stops the subsequent ticket buying transaction and gives an alarm to the customer service center until the lottery tickets in the ticket taking bin are empty.
4. The method as claimed in claim 1, wherein the method comprises the following steps: in the step B1, after the lottery tickets in the ticket-taking bin are poured into the storage bin below the ticket-taking bin, the lottery tickets are stacked in the storage bin strictly according to the entering sequence, that is, the un-taken lottery tickets in the later ticket-purchasing behavior are inevitably placed above the un-taken lottery tickets in the earlier ticket-purchasing behavior.
5. The method as claimed in claim 3, wherein the method comprises the following steps: in step B3, the after-sales verification data includes the time of the flipping action, the number of lottery tickets purchased by the ticket buyer, and the time of lottery ticket purchase by the ticket buyer.
6. The method as claimed in claim 5, wherein the method comprises the following steps: when ticket buyer who does not take tickets requests after sale to the after-sale mechanism and needs to take back the lottery tickets which are not taken out, the after-sale mechanism analyzes the sequence and the number of layers of the lottery tickets which are not taken out and stacked and stored in the storage bin according to the ticket buying time and the number of the ticket buying, and takes out the lottery tickets corresponding to the sequence and the number of layers to be returned to the ticket buyer.
7. The method as claimed in claim 1, wherein the method comprises the following steps: the monitoring device comprises a photoelectric sensor above the ticket collecting bin; the photoelectric sensor is connected with a control module of the lottery machine; the bottom surface of the ticket taking bin is a surface with low light reflection rate; the lottery surface is a high-reflectivity surface; when the lottery ticket enters the ticket taking bin and the photoelectric sensor is triggered by the reflection of the surface of the lottery ticket, the control module judges that the lottery ticket correctly enters the ticket taking bin; when the control module detects that the reflection intensity in the ticket taking bin is lower than the threshold value through the photoelectric sensor, the control module judges that the lottery tickets in the ticket taking bin are emptied.
8. The method as claimed in claim 7, wherein the method comprises the following steps: the bottom surface of the ticket taking bin is covered with a dark light absorption layer; the monitoring direction of the photoelectric sensor points to the light absorption layer on the bottom surface of the ticket taking bin.
9. The method as claimed in claim 7, wherein the method comprises the following steps: the ticket-taking bin is provided with a bin door which can be pushed open; the monitoring device also comprises a relay connected with the ticket fetching bin gate; the relay is connected with a control module of the lottery machine; and in the prompt time period when the lottery machine prompts the ticket buyer to take out the purchased lottery, if the ticket taking bin door is opened to trigger the relay contact, the lottery machine judges that the ticket buyer performs the ticket taking action.
10. The method as claimed in claim 1, wherein the method comprises the following steps: the bottom plate of the ticket taking bin is provided with a rotating shaft connected with a motor, and the overlooking shape and size of the storage bin are slightly larger than those of a lottery ticket; when the prompting time length of the lottery ticket machine exceeds the prompting time period and the monitoring device monitors that ticket purchasing personnel does not take tickets and the tickets which are not taken yet still exist in the ticket taking bin, the lottery ticket machine control module controls the motor to drive the ticket taking bin bottom plate to turn over, the lottery tickets in the ticket taking bin are poured into the storage bin, and the lottery tickets are restrained by the bin wall after entering the storage bin and are stacked in the bin.
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CN202210467125.XA CN114973496A (en) | 2022-04-29 | 2022-04-29 | Non-ticket-taking behavior control method for lottery machine |
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CN113393282A (en) * | 2020-03-12 | 2021-09-14 | 天津橙乐物联科技有限公司 | Method, equipment and system for selling lottery tickets remotely and storage medium |
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GB2025322A (en) * | 1978-07-11 | 1980-01-23 | Omron Tateisi Electronics Co | Ticket Printing Machine |
JPH09124209A (en) * | 1995-10-30 | 1997-05-13 | Hitachi Ltd | Storage mechanism for bill and the like |
JPH11259694A (en) * | 1998-03-11 | 1999-09-24 | Toshiba Corp | Ticket issuing machine |
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