CN114490862A

CN114490862A - Order query method, device, equipment, storage medium and program product

Info

Publication number: CN114490862A
Application number: CN202210141300.6A
Authority: CN
Inventors: 蒋尉
Original assignee: Rajax Network Technology Co Ltd
Current assignee: Rajax Network Technology Co Ltd
Priority date: 2022-02-16
Filing date: 2022-02-16
Publication date: 2022-05-13

Abstract

The embodiment of the disclosure discloses an order query method, an order query device, an order query equipment, a storage medium and a program product, wherein the method comprises the following steps: displaying a multi-order query entry; in response to receiving a first trigger operation aiming at the multi-order query entry, acquiring order progress information of each unfinished order of a current login account order placing order, wherein the order progress information comprises position progress information of the order; and displaying the position progress of each unfinished order on a positioning map based on the order progress information of each unfinished order. According to the technical scheme, the user does not need to click for multiple times to enter the distribution map page of each order to check one by one, so that the user operation is reduced, the efficiency of checking the progress of multiple orders by the user is improved, and the improvement of user experience and the improvement of the service quality of an Internet platform are facilitated.

Description

Order query method, device, equipment, storage medium and program product

Technical Field

The present disclosure relates to the field of data processing technologies, and in particular, to an order query method, apparatus, device, storage medium, and program product.

Background

With the rise and prosperity of electronic commerce, the daily consumption habits of people are gradually shifted from off-line physical stores to electronic commerce service platforms. After people buy goods through online ordering of an e-commerce service platform, a distributor completes logistics distribution of the goods from a service provider to a consumer online, under the instant demand of an order, particularly a take-away order, the query appeal of a user on the distribution state of the order is strong, at the moment, the user can click a distribution map page entering the order from an order interface, and information such as the distribution progress of the order is checked. In some scenes, a user may place a plurality of orders at the same time or within a time close to the same time, and at this time, the user needs to click to enter a distribution map page of each order to check the distribution progress information of the plurality of orders one by one, so that the process is long, and the operation is not convenient.

Disclosure of Invention

The embodiment of the disclosure provides an order query method, an order query device, electronic equipment, a storage medium and a program product.

In a first aspect, an embodiment of the present disclosure provides an order query method.

Specifically, the order query method includes:

displaying a multi-order query entry;

in response to receiving a first trigger operation aiming at the multi-order query entry, acquiring order progress information of each unfinished order of a current login account order placing order, wherein the order progress information comprises position progress information of the order;

and displaying the position progress of each unfinished order on a positioning map based on the order progress information of each unfinished order.

With reference to the first aspect, in a first implementation manner of the first aspect, the method further includes:

and displaying an order detail window corresponding to the unfinished order on a page where the positioning map is located, wherein the order detail window is used for displaying detail information of the unfinished order.

With reference to the first aspect and the first implementation manner of the first aspect, in a second implementation manner of the first aspect, the displaying, on a page where the positioning map is located, an order detail window corresponding to each incomplete order includes:

displaying a first order detail window corresponding to a first order in each order detail window on a page where the positioning map is located, and hiding a second order detail window corresponding to a second order in each order detail window;

displaying the second order detail window in response to receiving a display operation for the second order detail window.

With reference to the first aspect and the foregoing various implementations of the first aspect, in a third implementation of the first aspect, the displaying the second order detail window in response to receiving a display operation for the second order detail window includes:

and displaying the second order detail window in response to receiving a second trigger operation aiming at the identification of the second order on the positioning map.

With reference to the first aspect and the foregoing various implementation manners of the first aspect, in a fourth implementation manner of the first aspect, an embodiment of the present disclosure includes the current location information of the delivery resource of the order and at least one of the following information: supplier position information of the order and receiving position information of the order; the step of displaying the position progress of each uncompleted order on a positioning map based on the order progress information of each uncompleted order comprises the following steps:

displaying the current position information of the delivery resources of each unfinished order and at least one of the following information on a positioning map: the supplier position information of the order and the receiving position information of the order.

With reference to the first aspect and the foregoing various implementation manners of the first aspect, in a fifth implementation manner of the first aspect, an embodiment of the present disclosure displays, on a positioning map, current location information of a delivery resource of each uncompleted order and at least one of the following information: the supplier position information and the receiving position information of the order comprise:

the current location of the delivered resource is compared to at least one of the following locations of its delivered outstanding orders on the positioning map: the supplier position of the order and the receiving position of the order are connected through a connecting line.

With reference to the first aspect and the foregoing various implementation manners of the first aspect, in a sixth implementation manner of the first aspect, colors of connecting lines corresponding to different incomplete orders are different.

With reference to the first aspect and the foregoing various implementations of the first aspect, in a seventh implementation of the first aspect, an embodiment of the present disclosure further includes:

and setting a floating window in a preset area of a display screen to display the positioning map in response to the exit operation of the page where the positioning map is located.

With reference to the first aspect and the foregoing various implementation manners of the first aspect, in an eighth implementation manner of the first aspect, an embodiment of the present disclosure further includes the order progress information further includes order time progress information and/or performance progress information, and the method further includes:

and displaying the time progress information and/or performance progress information of each unfinished order on the positioning map.

With reference to the first aspect and the foregoing various implementation manners of the first aspect, in a ninth implementation manner of the first aspect, the obtaining order progress information of each incomplete order of an order placed by a current login account includes:

sending a multi-order query message to a server, wherein the multi-order query message is used for requesting to query order progress information of each unfinished order of a list placed by a current login account;

and receiving order progress information of each unfinished order sent by the server and placed by the current login account.

In a second aspect, an embodiment of the present disclosure provides an order query method.

Specifically, the order query method includes:

acquiring order progress information of each unfinished order under a user account;

and sending the order progress information of each unfinished order under the user account to terminal equipment which uses the user account to log in.

With reference to the second aspect, in a first implementation manner of the second aspect, the obtaining order progress information of each incomplete order in the user account includes:

in response to receiving a multi-order query message, acquiring order progress information of each unfinished order placed by a current login account requested by the multi-order query message, wherein the multi-order query message is used for requesting to query the order progress information of each unfinished order placed by the current login account;

the sending the order progress information of each unfinished order under the user account to the terminal equipment which uses the user account to log in comprises the following steps:

and sending the order progress information of each unfinished order placed by the current login account to terminal equipment which uses the current login account to log in.

In a third aspect, an embodiment of the present disclosure provides an order query method.

Specifically, the order query method includes:

the server acquires order progress information of each unfinished order under a user account;

the server sends the order progress information of each unfinished order under the user account to terminal equipment which uses the user account to log in;

the terminal equipment displays a multi-order query entrance;

the terminal equipment responds to the received first triggering operation aiming at the multi-order query entry, and obtains order progress information of each unfinished order placed by the current login account, wherein the order progress information comprises position progress information of the order;

and the terminal equipment displays the position progress of each unfinished order on a positioning map based on the order progress information of each unfinished order.

With reference to the third aspect, in a first implementation manner of the third aspect, the obtaining, by the terminal device, order progress information of each unfinished order placed by a current login account in response to receiving a first trigger operation for the multiple-order query entry includes:

the terminal equipment sends a multi-order query message to a server, wherein the multi-order query message is used for requesting to query order progress information of each unfinished order placed by a current login account; the terminal equipment receives order progress information of each unfinished order sent by the server and placed by the current login account;

the step of obtaining the order progress information of each unfinished order under the user account by the server comprises the following steps: the server responds to the received multi-order query message, and obtains order progress information of each unfinished order placed by the current login account requested by the multi-order query message, wherein the multi-order query message is used for requesting to query the order progress information of each unfinished order placed by the current login account;

the step of sending the order progress information of each unfinished order under the user account to the terminal equipment which uses the user account to log in by the server comprises the following steps: and the server sends the order progress information of each unfinished order placed by the current login account to the terminal equipment which uses the current login account to log in.

In a fourth aspect, an embodiment of the present disclosure provides an order query apparatus.

Specifically, the order query device includes:

a first display module configured to display a multiple order query entry;

a first obtaining module, configured to obtain order progress information of each unfinished order placed by a current login account in response to receiving a first trigger operation for the multiple-order query entry, where the order progress information includes position progress information of the order;

and the second display module is configured to display the position progress of each uncompleted order on a positioning map based on the order progress information of each uncompleted order.

With reference to the fourth aspect, in a first implementation manner of the fourth aspect, the apparatus further includes:

and the third display module is configured to display an order detail window corresponding to the unfinished order on a page where the positioning map is located, wherein the order detail window is used for displaying detail information of the unfinished order.

With reference to the fourth aspect and the first implementation manner of the fourth aspect, in a second implementation manner of the fourth aspect, the third display module is configured to:

With reference to the fourth aspect and the foregoing various implementations of the fourth aspect, in a third implementation of the fourth aspect, in response to receiving a display operation for the second order detail window, a portion of the third display module that displays the second order detail window is configured to:

With reference to the fourth aspect and the foregoing various implementations of the fourth aspect, in a fourth implementation of the fourth aspect, an embodiment of the present disclosure includes the current location information of the delivery resource of the order and at least one of the following information: supplier position information of the order and receiving position information of the order; the second display module is configured to:

With reference to the fourth aspect and the foregoing various implementations of the fourth aspect, in a fifth implementation of the fourth aspect, an embodiment of the present disclosure displays, in the second display module, current location information of a delivery resource of each uncompleted order and at least one of the following information on a positioning map: the provider location information of the order, the receive location information of the order, and the portion configured to:

With reference to the fourth aspect and the foregoing various implementations of the fourth aspect, in a sixth implementation of the fourth aspect, in an embodiment of the present disclosure, the connection lines corresponding to different incomplete orders are different in color.

With reference to the fourth aspect and the foregoing various implementations of the fourth aspect, in a seventh implementation of the fourth aspect, an embodiment of the present disclosure further includes:

and the fourth display module is configured to respond to the quitting operation of the page where the positioning map is located, and set a floating window in a preset area of the display screen to display the positioning map.

With reference to the fourth aspect and the foregoing various implementations of the fourth aspect, in an eighth implementation of the fourth aspect, an embodiment of the present disclosure further includes time progress information and/or performance progress information of the order, and the apparatus further includes:

and the fifth display module is configured to display the time progress information and/or the performance progress information of each unfinished order on the positioning map.

With reference to the fourth aspect and the foregoing various implementations of the fourth aspect, in a ninth implementation of the fourth aspect, an embodiment of the present disclosure is configured that the first obtaining module is configured to:

sending a multi-order query message to a server, wherein the multi-order query message is used for requesting to query order progress information of each unfinished order placed by a current login account;

In a fifth aspect, an embodiment of the present disclosure provides an order query apparatus.

Specifically, the order query device includes:

the second acquisition device is configured to acquire order progress information of each unfinished order under the user account;

and the sending module is configured to send the order progress information of each unfinished order under the user account to the terminal equipment which uses the user account to log in.

With reference to the fifth aspect, in a first implementation manner of the fifth aspect, the second obtaining module is configured to: in response to receiving a multi-order query message, acquiring order progress information of each unfinished order placed by a current login account requested by the multi-order query message, wherein the multi-order query message is used for requesting to query the order progress information of each unfinished order placed by the current login account;

the sending module is configured to: and sending the order progress information of each unfinished order placed by the current login account to terminal equipment which uses the current login account to log in.

In a sixth aspect, the disclosed embodiments provide an electronic device, comprising a memory and at least one processor, wherein the memory is configured to store one or more computer instructions, and wherein the one or more computer instructions are executed by the at least one processor to implement the method steps of the order query method described above.

In a seventh aspect, an embodiment of the present disclosure provides a computer-readable storage medium for storing computer instructions for an order query apparatus, where the computer instructions are used to execute the order query method as an order query apparatus.

In an eighth aspect, the present disclosure provides a computer program product, which includes a computer program/instruction, where the computer program/instruction, when executed by a processor, implements the method steps of the order query method described above.

The technical scheme provided by the embodiment of the disclosure can have the following beneficial effects:

according to the technical scheme, the position progress of a plurality of orders can be seen on one positioning map through one-time operation. According to the technical scheme, the user does not need to click for multiple times to enter the distribution map page of each order to check one by one, so that the user operation is reduced, the efficiency of checking the progress of multiple orders by the user is improved, and the improvement of user experience and the improvement of the service quality of an Internet platform are facilitated.

It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the disclosure.

Drawings

Other features, objects, and advantages of the present disclosure will become more apparent from the following detailed description of non-limiting embodiments when taken in conjunction with the accompanying drawings. In the drawings:

FIG. 1 illustrates a flow diagram of an order query method according to an embodiment of the present disclosure;

FIG. 2 illustrates a flow diagram of an order query method according to another embodiment of the present disclosure;

FIG. 3 illustrates a flow diagram of an order query method according to yet another embodiment of the present disclosure;

FIG. 4 illustrates a display flow diagram of order progress according to an embodiment of the present disclosure;

FIG. 5 illustrates a display diagram of order progress according to an embodiment of the present disclosure;

fig. 6 is a block diagram illustrating a structure of an order query apparatus according to an embodiment of the present disclosure;

fig. 7 is a block diagram illustrating a structure of an order query apparatus according to another embodiment of the present disclosure;

FIG. 8 shows a block diagram of an electronic device according to an embodiment of the present disclosure;

FIG. 9 is a schematic block diagram of a computer system suitable for implementing an order query method according to an embodiment of the present disclosure.

Detailed Description

Hereinafter, exemplary embodiments of the present disclosure will be described in detail with reference to the accompanying drawings so that those skilled in the art can easily implement them. Also, for the sake of clarity, parts not relevant to the description of the exemplary embodiments are omitted in the drawings.

In the present disclosure, it is to be understood that terms such as "including" or "having," etc., are intended to indicate the presence of the disclosed features, numbers, steps, behaviors, components, parts, or combinations thereof, and are not intended to preclude the possibility that one or more other features, numbers, steps, behaviors, components, parts, or combinations thereof may be present or added.

It should be further noted that the embodiments and features of the embodiments in the present disclosure may be combined with each other without conflict. The present disclosure will be described in detail below with reference to the accompanying drawings in conjunction with embodiments.

According to the technical scheme provided by the embodiment of the disclosure, the position progress of a plurality of orders can be seen on one positioning map through one-time operation. According to the technical scheme, the user does not need to click for multiple times to enter the distribution map page of each order to check one by one, so that the user operation is reduced, the efficiency of checking the progress of multiple orders by the user is improved, and the improvement of user experience and the improvement of the service quality of an Internet platform are facilitated.

Fig. 1 shows a flowchart of an order query method according to an embodiment of the present disclosure, as shown in fig. 1, the order query method includes the following steps S101-S103:

in step S101, a multiple-order query entry is displayed;

in step S102, in response to receiving a first trigger operation for the multiple-order query entry, obtaining order progress information of each unfinished order placed by a current login account, where the order progress information includes position progress information of the order;

in step S103, based on the order progress information of each incomplete order, the position progress of each incomplete order is displayed on the positioning map.

As mentioned above, with the rise and prosperity of electronic commerce, people's daily consumption habits are gradually shifting from off-line brick and mortar stores to electronic commerce service platforms. After people buy goods through online ordering of an e-commerce service platform, a distributor completes logistics distribution of the goods from a service provider to a consumer online, under the instant demand of an order, particularly a take-away order, the query appeal of a user on the distribution state of the order is strong, at the moment, the user can click a distribution map page entering the order from an order interface, and information such as the distribution progress of the order is checked. In some scenes, a user may place a plurality of orders at the same time or within successively similar time, at this time, the user needs to click to enter a distribution map page of each order to check the distribution progress information of the plurality of orders one by one, the flow is long, the operation is not convenient, and therefore inconvenience is brought to the user, and the user experience improvement and the Internet platform service quality improvement are not facilitated.

In view of the above drawbacks, in this embodiment, an order query method is provided, which can see the position progress of a plurality of orders on one positioning map through one operation. According to the technical scheme, the user does not need to click for multiple times to enter the distribution map page of each order to check one by one, so that the user operation is reduced, the efficiency of checking the progress of multiple orders by the user is improved, and the improvement of user experience and the improvement of the service quality of an Internet platform are facilitated.

In an embodiment of the present disclosure, the order query method may be applied to a mobile terminal, a computer, and other terminal devices capable of performing order query.

In an embodiment of the present disclosure, the multiple-order query entry may be an address link of a display page of a location progress of multiple orders. The multiple order query entry may be displayed on a corresponding page of an APP (Application) where the order is located or a corresponding web page of a website corresponding to the order, for example, the multiple order query entry may be displayed on all order pages of the APP where the order is located, the all order pages are used to display order bar frames of all unfinished orders, each order bar frame displays brief information of an unfinished order, such as provider information of the order, product information of the order, price information of the order, and the like, the multiple order query entry may be displayed in any area of the all order pages, such as a blank area, and the multiple order query entry may be displayed as a movable floating icon or a virtual key. It should be noted that, when there is only more than one unfinished order in the orders placed by the current login account, the multiple-order query entry may be displayed or not displayed; when two or more unfinished orders exist in the orders placed by the current login account, the multi-order query entry needs to be displayed.

In an embodiment of the present disclosure, the multiple-order query entry may be displayed on an incomplete order list page, where the incomplete order list page displays all the order entries of the incomplete orders, and each order entry displays brief information of an incomplete order, such as provider information of the order, product information of the order, price information of the order, and the like. When two or more incomplete orders exist under the current login account, an incomplete order list page may be displayed in response to receiving an incomplete order display instruction, and the multiple order query entry is displayed on the incomplete order list page, where the incomplete order display instruction is used to instruct to display the incomplete order list page.

In an embodiment of the present disclosure, the first trigger operation may be a single-click operation, a double-click operation, a long-press operation, or other various predetermined operations for triggering the display of the location progress of the plurality of orders.

In one embodiment of the present disclosure, the incomplete order refers to an order that is not confirmed to be actually delivered.

In an embodiment of the present disclosure, the terminal device may obtain the order progress information of each unfinished order from a cache of the terminal device, at this time, the server needs to actively send the order progress information of each unfinished order to the terminal device at regular time, and the terminal device caches the order progress information; alternatively, the terminal device may request the server to acquire order progress information of each incomplete order from the server.

In an embodiment of the present disclosure, the order progress information may include position progress information of an order, which refers to position information that can reflect an order delivery progress.

In an embodiment of the present disclosure, the positioning map is a map capable of displaying a position progress of each incomplete order, where it should be noted that the position progress information may include information of the positioning map, so that the terminal device may directly display the position progress of each incomplete order on the positioning map based on the order progress information of each incomplete order; of course, the order progress information may not include the information of the positioning map, and at this time, the terminal device may first position the positioning map capable of displaying the position reflecting the order distribution progress based on the position progress information of each unfinished order, and then display the position progress of each unfinished order on the positioning map.

In the foregoing embodiment, the terminal device may display the multiple-order query entry on a corresponding page of an APP where the target order is located or a corresponding web page of a website corresponding to the target order, when the user wants to query the order progress of each unfinished order, the user may click the multiple-order query entry, input a first trigger operation for the multiple-order query entry, the terminal device may obtain, from its own cache or from a server, order progress information of each unfinished order placed by the currently logged-in account, and display a positioning map based on the order progress information of each unfinished order, where a location progress of the unfinished order is displayed on the positioning map. Therefore, the user does not need to click and enter the distribution map page of each order for checking one by one, the position progress of the orders can be seen on one positioning map only through one-time operation, the user operation is reduced, the efficiency of checking the progress of the orders by the user is improved, and the improvement of user experience and the improvement of the service quality of an internet platform are facilitated.

In an embodiment of the present disclosure, the order query method may further include the following steps:

In this embodiment, the page of the multi-order query entry link may display not only the above-mentioned location map, but also order detail windows of incomplete orders, where one incomplete order corresponds to one order detail window, and each order detail window displays detail information of one incomplete order. The detail information of the incomplete order may include functional keys for operating the incomplete order, such as "cancel order", "urge order", "contact merchant", "contact knight", "modify order information", and the like, may further include order progress information of the incomplete order, such as expected delivery of several points, and the like, and may further include various information related to the order, such as specific product information, price information, delivery information (such as delivery address, delivery service, and the like), payment information, order number, order placing time, and the like, in the order.

In this embodiment, the order detail windows of all the incomplete orders may be displayed on the terminal page, and of course, in consideration of the size of the display screen of the terminal device, only some of the order detail windows of the incomplete orders may be displayed, and the order detail windows of other incomplete orders may be hidden.

In the embodiment mode, the detail information of each unfinished order can be displayed, so that a user can know the details of each unfinished order, the user does not need to click for multiple times to enter the detail page of each order to check one by one, the position progress and the details of multiple orders can be seen only through one-time operation, user operation is reduced, the efficiency of checking the progress of multiple orders by the user is improved, and the improvement of user experience and the improvement of the service quality of an Internet platform are facilitated.

In an embodiment of the present disclosure, in the method, the step of displaying an order detail window corresponding to each unfinished order on a page where the positioning map is located may further include the following steps:

In this embodiment, each of the order detail windows may have one first order detail window or a plurality of first order detail windows, each of the order detail windows may have one second order detail window or a plurality of second order detail windows, the first order detail window and the second order detail windows are different, one first order detail window is used for displaying order detail information of one first order, and one second order detail window is used for displaying order detail information of one second order.

In this embodiment, in consideration of the size of the display screen of the terminal device, the display screen of the terminal device cannot display all the order detail windows at a time, at this time, in order to facilitate the user to view the order details of each unfinished order, the terminal device may display a first order detail window on a page where the positioning map is located, and hide a second order detail window, if the user wants to view the order details of a certain second order, the display operation for the second order detail window corresponding to the second order may be directly input, and the terminal device may display the second order detail window in response to receiving the display operation for the second order detail window, and may hide the first order detail window at the same time.

In this embodiment, the display operation may be a slide operation, such as sliding the first order details window to the left or to the right, or the like.

In an embodiment of the present disclosure, the step of displaying the second order detail window in response to receiving the display operation for the second order detail window in the above method may further be implemented as the following steps:

In this embodiment, in order to facilitate the user to more accurately and quickly view the order details of the uncompleted orders required by the user, a link between the identifier of each order on the positioning map and the order detail window of the order may be established, and the identifier of the second order on the positioning map is triggered, so that the terminal device may display the second order detail window.

In this embodiment, the second trigger operation may be a single-click operation, a double-click operation, a long-press operation, or any other predetermined operation for triggering display of the second order detail window.

In an embodiment of the present disclosure, the location progress information of the order includes current location information of a delivery resource of the order and at least one of the following information: supplier position information of the order and receiving position information of the order; step S103 in the above method may be implemented as the following steps:

displaying the current position information of the delivery resources of each unfinished order and at least one of the following information on a positioning map: provider location information, and shipping location information.

In this embodiment, the delivery resource may be a delivery person or a transportation or delivery facility of the delivery person or the like that can deliver the order.

In this embodiment, the location progress information of the order may include current location information of the delivery resources of the order, provider location information of the order, and receiving location information of the order. Or when the current fulfillment state of the order is a pickup state, the position progress information of the order comprises current position information of the delivery resources and position information of a provider of the order; when the current fulfillment status of the order is a delivery status, the location progress information of the order includes current location information of the delivery resource and receiving location information of the order.

In this embodiment, in order to make the user know the location progress of the order more clearly, when the current fulfillment status of the order is the pickup status, the location progress information of the order may further include information of a distance between the current delivery resource of the order and the provider of the order; when the current fulfillment status of the order is a delivery status, the location progress information of the order may further include distance information between the delivery resources of the current order and the receiving location of the order.

In this embodiment, the positioning map refers to a map that can completely display each position in the position progress information of each incomplete order. Displaying the current position information of the delivery resources of each unfinished order and at least one of the following information on a positioning map: the provider location information of the order and the receiving location information of the order may be: the method comprises the steps of displaying an icon of each delivery resource at the current position of the delivery resource of each unfinished order, displaying an icon or a provider name corresponding to each provider at the position of the provider of each unfinished order, displaying an icon of each consignee at the position of each unfinished order, and displaying an order mark such as an order number at each icon for distinguishing each order. The receiving positions of the unfinished orders can be the same or two or more than two different receiving positions, and when the receiving positions of the unfinished orders are two or more than two, different consignee icons can be displayed to distinguish different receiving positions. In this way, the position progress of each unfinished order can be displayed through each icon displayed on the positioning map.

In an embodiment of the present disclosure, the order progress information may further include time progress information and/or performance progress information of the order, and the order query method may further include the following steps:

In this embodiment, the schedule information for the order may be how long or how expected the point is to the provider location, how long or how expected the point is to the receiving location, and so on. The fulfillment progress information of the order indicates that the fulfillment status of the order is a pickup status or a delivery status.

In this embodiment, the time progress information of the order and/or the performance progress information of the order may also be displayed on the positioning map, for example, the time progress information of each order and/or the performance progress information of the order may be displayed in text at the delivery resource icon of each unfinished order.

In this embodiment, in order to distinguish the delivery resource location, the provider location, and the receiver location corresponding to each incomplete order, the current location of the delivery resource corresponding to the same incomplete order may be compared to at least one of the following locations of the incomplete orders delivered by the same incomplete order: the supplier position and the receiving position are connected. The user can clearly know the provider position and/or the receiving position of the order distributed by the distributed resource for the user by seeing the connecting line corresponding to the current position of the distributed resource.

In this embodiment, the link may be a current location of the delivery resource and at least one of the following locations of outstanding orders it delivers: a navigation route between the provider location and the receiving location. At this time, the obtained location progress information further needs to include the current location of the distributed resource and at least one of the following locations of the unfinished orders distributed by the resource: a navigation route between the provider location and the receiving location. Of course, the connection may also be the current location of the delivery resource and at least one of the following locations of the outstanding orders it delivers: the straight line of connection between the supplier position and the receiving position.

In an embodiment of the present disclosure, the connection lines corresponding to different incomplete orders have different colors.

In the embodiment, each unfinished order corresponds to one connecting line, and different unfinished orders can be distinguished by connecting lines with different colors, so that when more orders exist, a user can more quickly and clearly check the position relation between the distribution resources of the same unfinished order and a provider and a receiver, the order progress and the like through different connecting line colors.

and setting a floating window at a preset position of a display screen to display the positioning map in response to the exit operation of the page where the positioning map is located.

In this embodiment, the exiting operation may be a closing operation of the page where the positioning map is located, or may be a closing operation of the APP corresponding to the page where the positioning map is located, at this time, regardless of whether the currently displayed page of the display screen is the desktop of the terminal device, or other application pages of the APP where the order is located, or application pages of other APPs, a floating window may be set in a predetermined area, where the floating window is used to display the positioning map.

In this embodiment, the position and size of the floating window are both adjustable, and the terminal device may respond to the position moving operation for the floating window to move the floating window to the target position indicated by the position moving operation; for example, the position moving operation may be a sliding operation. The terminal device may adjust the size of the floating window in response to a size adjustment operation for the floating window, for example, the size adjustment operation may be a relative sliding operation in two directions at the same time or a reverse sliding operation.

In an embodiment of the present disclosure, the obtaining of the order progress information of each unfinished order placed by the current login account includes:

In this embodiment, in order to obtain the order progress of each latest unfinished order, the terminal device may send, when receiving the first trigger operation for the multiple-order query entry, a multiple-order query message to query the order progress information of each unfinished order placed by the current login account to the server, where the multiple-order query message may carry the current login account, and thus, after receiving the multiple-order query message, the server may query the order progress information of each unfinished order placed by the current login account, and feed back a query result to the terminal device.

Fig. 2 shows a flowchart of an order query method according to another embodiment of the present disclosure, and as shown in fig. 2, the order query method includes the following steps S201-S202:

in step S201, order progress information of each unfinished order under a user account is obtained;

in step S202, order progress information of each unfinished order under the user account is sent to the electronic device that uses the user account to log in.

As mentioned above, with the rise and prosperity of electronic commerce, people's daily consumption habits are gradually shifting from off-line brick and mortar stores to electronic commerce service platforms. After people buy goods through online ordering of an e-commerce service platform, a distributor completes logistics distribution of the goods from a service provider to a consumer online, under the instant demand of an order, particularly a take-away order, the query appeal of a user on the distribution state of the order is strong, at the moment, the user can click a distribution map page entering the order from an order interface, and information such as the distribution progress of the order is checked. In some scenes, a user may place multiple orders at the same time or in a sequence of similar times, at this time, the user needs to click to enter a distribution map page of each order to check the distribution progress information of the multiple orders one by one, the flow is long, the operation is not convenient, inconvenience is brought to the user, and the improvement of user experience and the improvement of the service quality of an internet platform are not facilitated.

In an embodiment of the present disclosure, the order query method may be applied to a server, a cloud server, a server cluster, and the like, which are capable of performing order query.

In an embodiment of the present disclosure, the user account may be a user account with an unfinished order.

In an embodiment of the present disclosure, the server may actively and periodically send order progress information of each uncompleted order placed by the user account to the terminal device that uses the user accounts for logging in, or may send order progress information of each uncompleted order placed by the currently logged account on the terminal device to the requesting terminal device when receiving the query request.

In the above embodiment, the server sends order progress information of each unfinished order placed by the account of the application user to the terminal device which uses the account of the application user to log in, the terminal device may display the multiple-order query entry on a corresponding page of an APP where the target order is located or a corresponding web page of a website corresponding to the target order, when the user wants to query the order progress of each unfinished order, the user may click the multiple-order query entry and input a first trigger operation for the multiple-order query entry, at this time, the terminal device may obtain the order progress information of the unfinished order placed by the current login account from its cache, and display a positioning map based on the order progress information of each unfinished order, where the position progress of the unfinished order is displayed on the positioning map. Therefore, the user does not need to click and enter the distribution map page of each order for checking one by one, the position progress of the orders can be seen on one positioning map only through one-time operation, the user operation is reduced, the efficiency of checking the progress of the orders by the user is improved, and the improvement of user experience and the improvement of the service quality of an internet platform are facilitated.

In an embodiment of the present disclosure, the step S201 in the order query method may be implemented as the following step a1, and the step S202 may be implemented as the following step a 2.

In step a1, in response to receiving a multiple-order query message, obtaining order progress information of each unfinished order placed by a current login account requested by the multiple-order query message, where the multiple-order query message is used to request to query the order progress information of each unfinished order placed by the current login account;

in step a2, the order progress information of each unfinished order placed by the current login account is sent to the electronic device logged in by using the current login account.

In this embodiment, the terminal device may display the multiple-order query entry on a corresponding page of an APP where the target order is located or a corresponding web page of a website corresponding to the target order, when the user wants to query the order progress of each unfinished order, the user may click the multiple-order query entry, and input a first trigger operation for the multiple-order query entry, at this time, the terminal device may send a multiple-order query message to the server, and the server may query the order progress information of each unfinished order placed by the currently logged-in account of the terminal device in response to receiving the multiple-order query message.

In this embodiment, the order progress information may include location progress information of the order, and the location progress information of the order may include current location information of delivery resources of the order and at least one of the following information: the present location information of the delivery resource of the order may be a location query message sent to the delivery terminal by the server in response to receiving the multiple-order query message, querying the delivery terminal of each unfinished order placed by the current login account of the terminal device, and the delivery terminal may locate the present location of the delivery resource, and the delivery terminal sends the located present location information of the delivery resource to the server. The supplier position information of the order and the receiving position information of the order are recorded in the order corresponding information in the server when the order is generated.

In this embodiment, the location progress information of the order may further include distance information between the current delivery resource of the order and the provider of the order or distance information between the current delivery resource of the order and the receiving location of the order, where the distance information may be calculated by the server through a preset navigation algorithm.

In this embodiment, the location progress information of the order may further include information of a positioning map, and the information of the positioning map may be information of a current location of the delivery resource based on each unfinished order and at least one of the following: and the supplier position information of the order and the receiving position information of the order are obtained by positioning.

In this embodiment, the order progress information may further include time progress information of the order, which may be calculated by the server using a preset algorithm based on the location progress information, and/or performance progress information, which is determined according to a message transmitted by the distribution terminal.

In this embodiment, after acquiring the order progress information of each incomplete order, the server may aggregate the order progress information of each incomplete order and send the aggregated order progress information to the terminal device.

According to the method and the device, the terminal equipment can send the latest order progress information of each unfinished order based on the query item of the terminal equipment, so that the terminal equipment can show the latest order progress for a user.

Technical terms and technical features related to the technical terms and technical features shown in fig. 2 and the related embodiment are the same as or similar to the technical terms and technical features mentioned in fig. 1 and the related embodiment, and for the explanation and the description of the technical terms and technical features related to the technical terms and technical features shown in fig. 2 and the related embodiment, reference may be made to the above description of the explanation of the technical terms and technical features shown in fig. 1 and the related embodiment, and no repeated description is provided here.

Fig. 3 shows a flowchart of an order query method according to still another embodiment of the present disclosure, as shown in fig. 3, the order query method includes the following steps S301-S305:

in step S301, the server obtains order progress information of each unfinished order under the user account;

the position progress information of the order comprises the current position information of the distribution resources of the order and at least one of the following information: supplier position information of the order and receiving position information of the order; the order progress information also includes time progress information and performance progress information of the order.

In step S302, the server sends order progress information of each unfinished order under the user account to a terminal device that uses the user account to log in;

in step S303, the terminal device displays a multiple-order query entry;

in step S304, in response to receiving a first trigger operation for the multiple-order query entry, the terminal device obtains order progress information of each unfinished order placed by the current login account, where the order progress information includes position progress information of the order;

in step S305, the terminal device displays the position progress of each incomplete order on the positioning map based on the order progress information of each incomplete order.

For example, fig. 4 shows a display flow diagram of order progress according to an embodiment of the disclosure. Assuming that the incomplete orders include order 1 and order 2, the receiving positions of order 1 and order 2 are the same, and the order progress information of order 1 includes: the current position information of the delivery resource 1 of the order 1, the receiving position information of the order 1, the distance information from the delivery resource 1 of the order 1 to the receiving position is 50m, the time schedule information of the order 1 is estimated to reach the harvesting position in 1 minute, and the fulfillment state information of the order 1 is the delivery state. The order progress information of order 2 includes: the current position information of the distributed resource 2 of the order 2, the position information of the provider 2 of the order 2, the distance information from the distributed resource 2 of the order 2 to the provider 2 is 50m, and the fulfillment status information of the order 2 is the pickup status; the user clicks the multiple-order query entry 401 displayed on all the order pages 40 shown in a in fig. 4, and inputs a first trigger operation for the multiple-order query entry 401, and the terminal device may obtain, from the server cached by the terminal device, order progress information of each incomplete order placed by the current login account, and display a location map 41 shown in B in fig. 4 based on the order progress information of each incomplete order, where the order progress of an incomplete order displayed on the location map 41 may be shown in B in fig. 4, and the method includes: a delivery resource icon 411 at the location of the currently located delivery resource of order 1, a consignee icon 412 at the consignment location of order 1, a delivery resource icon 413 at the location of the currently located delivery resource of order 2, and a provider icon 414, such as a merchant icon, at the provider location of order 2. The delivery resource icon 411 for order 1 shows a first text box 415 in which "knight is delivering, 50m from you, and 2 minutes are expected to arrive" is displayed, and the delivery resource icon 413 for order 2 shows a second text box 416 in which "knight is traveling to the merchant, 50m from the merchant". The manner of displaying the order progress on the positioning map in fig. 4 is only an exemplary display manner, and other display manners may be used to display the order progress of each unfinished order, which is not limited herein.

In an embodiment of the present disclosure, step S304 in the order query method may be implemented as the following steps: the terminal equipment sends a multi-order query message to a server, wherein the multi-order query message is used for requesting to query order progress information of each unfinished order placed by a current login account; the terminal equipment receives order progress information of each unfinished order sent by the server and placed by the current login account;

the step S301 may be implemented as the following steps: the server responds to the received multi-order query message, and obtains order progress information of each unfinished order placed by the current login account requested by the multi-order query message, wherein the multi-order query message is used for requesting to query the order progress information of each unfinished order placed by the current login account;

the step S302 may be implemented as the following steps: and the server sends the order progress information of each unfinished order placed by the current login account to the terminal equipment which uses the current login account to log in.

in step S306, the terminal device will deliver the current location of the resource and at least one of the following locations of the unfinished order it delivers on the positioning map: the supplier position of the order and the receiving position of the order are connected through a connecting line;

wherein, the colors of the connecting lines corresponding to different unfinished orders are different;

in step S307, the terminal device displays a first order detail window corresponding to a first order in the order detail windows on the page where the positioning map is located, and hides a second order detail window corresponding to a second order in the order detail windows;

in step S308, the terminal device displays the second order detail window in response to receiving a second trigger operation for the identifier of the second order on the positioning map.

In step S309, in response to an exit operation for the page on which the positioning map is located, a floating window is set in a predetermined area of a display screen to display the positioning map.

For example, fig. 5 shows a display diagram of an order progress according to an embodiment of the present disclosure, as shown in a in fig. 5, a first order detail window 51 corresponding to an order 1 is further displayed on a page where the positioning map 41 is located, and a second order detail window corresponding to the order 2 is hidden, at this time, when a user may want to view the second order detail window of the order 2, a delivery resource icon 413 corresponding to the order 2 on the positioning map may be clicked. When the user logs out from the APP where the order is located, a floating window may be set in a predetermined area on the desktop 52 of the terminal device to display the positioning map 41.

Technical terms and technical features related to the technical terms and technical features shown in fig. 3 and related embodiments are the same as or similar to those of the technical terms and technical features shown in fig. 1-2 and related embodiments, and for the explanation and description of the technical terms and technical features related to the technical terms and technical features shown in fig. 3 and related embodiments, the above explanation of the embodiment shown in fig. 1-2 and related embodiments can be referred to, and will not be repeated here.

The following are embodiments of the disclosed apparatus that may be used to perform embodiments of the disclosed methods.

Fig. 6 shows a block diagram of an order query apparatus according to an embodiment of the present disclosure, which may be implemented as part or all of an electronic device by software, hardware, or a combination of the two. As shown in fig. 6, the order inquiry apparatus includes:

a first display module 601 configured to display a multiple-order query entry;

a first obtaining module 602, configured to, in response to receiving a first trigger operation for the multiple-order query entry, obtain order progress information of each unfinished order placed by a current login account, where the order progress information includes position progress information of the order;

a second display module 603 configured to display the position progress of each incomplete order on the positioning map based on the order progress information of each incomplete order.

In an embodiment of the present disclosure, the apparatus further includes:

and the third display module is configured to display an order detail window corresponding to the unfinished order on a page where the positioning map is located, wherein the order detail window is used for displaying detail information of the unfinished order. In an embodiment of the present disclosure, the third display module is configured to:

In an embodiment of the present disclosure, in response to receiving a display operation for the second order detail window, the third display module is configured to:

In an embodiment of the present disclosure, the location progress information of the order includes current location information of a delivery resource of the order and at least one of the following information: supplier position information of the order and receiving position information of the order; the second display module is configured to:

In an embodiment of the present disclosure, the second display module displays, on a positioning map, current location information of the delivery resource of each uncompleted order and at least one of the following information: the provider location information of the order, the receive location information of the order, and the portion configured to:

In an embodiment of the present disclosure, the apparatus further includes:

In an embodiment of the present disclosure, the order progress information further includes order time progress information and/or performance progress information, and the apparatus further includes:

In an embodiment of the present disclosure, the first obtaining module is configured to:

Technical terms and technical features related to the technical terms and technical features shown in fig. 6 and related embodiments are the same as or similar to those of the technical terms and technical features shown in fig. 1 to 5 and related embodiments, and for explanation and explanation of the technical terms and technical features related to the technical terms and technical features shown in fig. 6 and related embodiments, reference may be made to the explanation of the above explanation of the technical terms and technical features shown in fig. 1 to 5 and related embodiments, and no further description is provided here.

Fig. 7 shows a block diagram of an order query apparatus according to an embodiment of the present disclosure, which may be implemented as part or all of an electronic device by software, hardware, or a combination of the two. As shown in fig. 7, the order inquiry apparatus includes:

a second obtaining device 701 configured to obtain order progress information of each unfinished order under a user account;

a sending module 702, configured to send order progress information of each unfinished order by the user account to a terminal device that logs in by using the user account.

In an embodiment of the present disclosure, the second obtaining module is configured to: in response to receiving a multi-order query message, acquiring order progress information of each unfinished order placed by a current login account requested by the multi-order query message, wherein the multi-order query message is used for requesting to query the order progress information of each unfinished order placed by the current login account;

Technical terms and technical features related to the technical terms and technical features shown in fig. 7 and related embodiments are the same as or similar to those of the technical terms and technical features shown in fig. 1-5 and related embodiments, and for the explanation and description of the technical terms and technical features related to the technical terms and technical features shown in fig. 7 and related embodiments, the above explanation of the technical terms and technical features shown in fig. 1-5 and related embodiments can be referred to, and will not be repeated herein.

The present disclosure also discloses an electronic device, fig. 8 shows a block diagram of the electronic device according to an embodiment of the present disclosure, as shown in fig. 8, the electronic device 800 includes a memory 801 and a processor 802; wherein the content of the first and second substances,

the memory 801 is used to store one or more computer instructions that are executed by the processor 802 to implement the above-described method steps.

As shown in fig. 9, the computer system 900 includes a processing unit 901 which can execute various processes in the above-described embodiments according to a program stored in a Read Only Memory (ROM)902 or a program loaded from a storage section 908 into a Random Access Memory (RAM) 903. In the RAM903, various programs and data necessary for the operation of the system 900 are also stored. The processing unit 901, the ROM902, and the RAM903 are connected to each other via a bus 904. An input/output (I/O) interface 905 is also connected to bus 904.

The following components are connected to the I/O interface 905: an input portion 906 including a keyboard, a mouse, and the like; an output section 907 including components such as a Cathode Ray Tube (CRT), a Liquid Crystal Display (LCD), and the like, and a speaker; a storage portion 908 including a hard disk and the like; and a communication section 909 including a network interface card such as a LAN card, a modem, or the like. The communication section 909 performs communication processing via a network such as the internet. The drive 910 is also connected to the I/O interface 905 as necessary. A removable medium 911 such as a magnetic disk, an optical disk, a magneto-optical disk, a semiconductor memory, or the like is mounted on the drive 910 as necessary, so that a computer program read out therefrom is mounted into the storage section 908 as necessary. The processing unit 901 may be implemented as a CPU, a GPU, a TPU, an FPGA, an NPU, or other processing units.

In particular, the above described methods may be implemented as computer software programs, according to embodiments of the present disclosure. For example, embodiments of the present disclosure include a computer program product comprising a computer program tangibly embodied on a medium readable thereby, the computer program comprising program code for performing the route planning method. In such an embodiment, the computer program may be downloaded and installed from a network via the communication section 909, and/or installed from the removable medium 911.

The flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowcharts or block diagrams may represent a module, a program segment, or a portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.

The units or modules described in the embodiments of the present disclosure may be implemented by software or hardware. The units or modules described may also be provided in a processor, and the names of the units or modules do not in some cases constitute a limitation of the units or modules themselves.

As another aspect, the present disclosure also provides a computer-readable storage medium, which may be the computer-readable storage medium included in the apparatus in the above-described embodiment; or it may be a separate computer readable storage medium not incorporated into the device. The computer readable storage medium stores one or more programs for use by one or more processors in performing the methods described in the present disclosure.

The foregoing description is only exemplary of the preferred embodiments of the disclosure and is illustrative of the principles of the technology employed. It will be appreciated by those skilled in the art that the scope of the invention in the present disclosure is not limited to the specific combination of the above-mentioned features, but also encompasses other embodiments in which any combination of the above-mentioned features or their equivalents is possible without departing from the inventive concept. For example, the above features and the technical features disclosed in the present disclosure (but not limited to) having similar functions are replaced with each other to form the technical solution.

Claims

1. An order query method, comprising:

displaying a multi-order query entry;

in response to receiving a first trigger operation aiming at the multi-order query entry, acquiring order progress information of each unfinished order placed by a current login account, wherein the order progress information comprises position progress information of the order;

2. The method of claim 1, wherein the location progress information for the order comprises current location information for delivery resources for the order and at least one of: supplier position information of the order and receiving position information of the order; the displaying the position progress of each unfinished order on a positioning map based on the order progress information of each unfinished order comprises:

3. The method of claim 2, wherein the displaying on the location map current location information of the delivered resource for each outstanding order and at least one of: the supplier position information and the receiving position information of the order comprise:

4. An order query method, comprising:

5. An order query method, comprising:

the terminal equipment displays a multi-order query entrance;

the terminal equipment responds to the received first triggering operation aiming at the multi-order query entry, and obtains order progress information of each unfinished order of a list placed by a current login account, wherein the order progress information comprises position progress information of the order;

6. An order query device, comprising:

a first display module configured to display a multiple order query entry;

the first obtaining module is configured to obtain order progress information of each unfinished order of a list placed by a current login account in response to receiving a first trigger operation for the multi-order query entry, wherein the order progress information comprises position progress information of the order;

and the second display module is configured to display the position progress of each unfinished order on a positioning map based on the order progress information of each unfinished order.

7. An order query apparatus, comprising:

8. An electronic device comprising a memory and a processor; wherein the memory is to store one or more computer instructions, wherein the one or more computer instructions are to be executed by the processor to implement the method steps of any of claims 1 to 4.

9. A readable storage medium having stored thereon computer instructions which, when executed by a processor, carry out the method steps of any of claims 1 to 4.

10. A computer program product comprising computer instructions which, when executed by a processor, carry out the method steps of any of claims 1 to 4.