CN114268697A - Converged communication terminal and system thereof - Google Patents

Converged communication terminal and system thereof Download PDF

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Publication number
CN114268697A
CN114268697A CN202111319402.4A CN202111319402A CN114268697A CN 114268697 A CN114268697 A CN 114268697A CN 202111319402 A CN202111319402 A CN 202111319402A CN 114268697 A CN114268697 A CN 114268697A
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China
Prior art keywords
conference
call
scheduling
converged communication
communication terminal
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CN202111319402.4A
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Chinese (zh)
Inventor
柯炎
王莉
喻韬
匡乃雪
刘卿
陈杨
冯丽
王娟
袁素华
王黎明
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Guangzhou Panocom Communication System Co ltd
63921 Troops of PLA
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Guangzhou Panocom Communication System Co ltd
63921 Troops of PLA
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Priority to CN202111319402.4A priority Critical patent/CN114268697A/en
Publication of CN114268697A publication Critical patent/CN114268697A/en
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Abstract

The invention discloses a converged communication terminal and system, comprising: the decision-making consultation module comprises a preset conference unit, receives the information of the preset conference, automatically enters the preset conference after receiving the signal of entering the preset conference, and automatically displays the information of the preset conference on a user interface; the voice communication module comprises a calling unit and an answering unit, wherein the answering unit receives an answering instruction of a voice channel appointed by a user interface and executes voice call operation; the calling unit receives a calling instruction of a specified voice channel of a user interface and executes calling operation; and the command scheduling module is used for receiving a scheduling instruction of the user interface and executing the operation of broadcasting or entering the conference according to the scheduling instruction. The invention helps the user to quickly get familiar with and master various functions of the converged communication terminal, and improves the usability of the converged communication terminal.

Description

Converged communication terminal and system thereof
Technical Field
The invention relates to the technical field of converged communication, in particular to a converged communication terminal and a converged communication system.
Background
The converged communication is also called unified communication, is a new communication mode which integrates computer technology and traditional communication technology, and provides various communication means including telephone, fax, file transmission, teleconference, video, collaboration, instant message, mail, short message and the like. The main front-end equipment is a converged communication terminal, and a user performs operations such as a teleconference and a video through the converged communication terminal. But the user is difficult to get familiar with quickly due to the more functions of the converged information fusion device. How to set the convergence communication terminal is beneficial to use of the convergence communication terminal, a user can conveniently and quickly obtain the function of the convergence communication terminal, and the problem that the convergence communication terminal needs to be considered at present is to improve the usability of the convergence communication terminal.
Disclosure of Invention
In order to overcome the defects of the prior art, the invention aims to provide a converged communication terminal and a system thereof, which can enable a user to be familiar with and master various functions of the converged communication terminal quickly and improve the usability of the converged communication terminal.
One of the purposes of the invention is realized by adopting the following technical scheme:
a converged communication terminal, comprising:
the decision-making consultation module comprises a preset conference unit, receives the information of the preset conference, automatically enters the preset conference after receiving the signal of entering the preset conference, and automatically displays the information of the preset conference on a user interface;
the voice communication module comprises a calling unit and an answering unit, wherein the answering unit receives an answering instruction of a voice channel appointed by a user interface and executes voice call operation; the calling unit receives a calling instruction of a specified voice channel of a user interface and executes calling operation;
and the command scheduling module is used for receiving a scheduling instruction of the user interface and executing the operation of broadcasting or entering the conference according to the scheduling instruction.
The system further comprises an emergency call module, wherein the emergency call module receives an emergency call instruction of a user interface, and the call unit executes a call operation on a specified terminal in a preset conference unit; the emergency call module indicates the emergency call instruction and the state of the call through colors.
Further, the emergency call module comprises a forced call and a single call, wherein the forced call is that the call unit continuously executes call operation on a designated terminal in the preset conference unit until the designated terminal answers and answers, and executes voice call operation; and the single call is that the calling unit executes a call operation on the terminal established in the preset conference unit.
Further, the decision-making consultation module also comprises a temporary meeting unit used for initiating a temporary meeting; the decision-making consultation module receives a temporary meeting instruction of the user interface and executes specified operation according to the temporary meeting instruction; the temporary meeting instruction comprises the steps of creating a temporary meeting, breaking up the temporary meeting, adding meeting members and deleting the meeting members.
Furthermore, the command scheduling module comprises a separation state area, a line state area, a shielding state area, a scheduling group button area and a calling level area; the scheduling group button area is used for displaying the scheduling group of the current terminal, buttons of the scheduling group button area are arranged in an m multiplied by n mode, and each button is matched with a preset conference or a temporary conference; the separated state area, the line state area, the shielding state area and the speaking level area display the state of a user through the background color of the user interface.
Further, the command scheduling module further comprises a single user scheduling area and a single user state area, the single user scheduling area receives a single user scheduling instruction in a preset mode, the single user state display area indicates the scheduling state of the user through colors, and the scheduling state comprises idle, broadcast, skip, broadcast and transfer.
Furthermore, the voice communication module comprises a program-controlled telephone unit, receives a sliding instruction of a user interface and displays a contact person and a call record; the program-controlled telephone unit comprises a contact person display area and a call record display area, wherein the contact person display area displays all contact person information and call records through a tree structure.
Furthermore, the voice communication module carries out audio input and output through a handle or a microphone and a loudspeaker; the decision consultation module inputs and outputs audio through a headset; the emergency call module inputs and outputs audio through the microphone and the loudspeaker; and the command scheduling module inputs and outputs audio through a microphone and a loudspeaker.
Furthermore, the specified voice channel voice includes 1 telephone channel, 3 preset conference channels, 3 temporary conference channels and 1 group of scheduling mixing channels.
The second purpose of the invention is realized by adopting the following technical scheme:
a converged communication system comprises at least two converged communication terminals as described above, and the converged communication terminals are connected to each other. Compared with the prior art, the invention has the beneficial effects that:
the invention provides a converged communication terminal and a system thereof, wherein a plurality of functions of the converged communication terminal are respectively arranged in a decision consultation module, a voice communication module and a command scheduling module, so that a user can conveniently and quickly obtain the functions of the converged communication terminal, understand interactive logic, improve the usability of the converged communication terminal and reduce the learning cost of the user.
Drawings
Fig. 1 is an overall layout diagram of a user interface of a converged communication terminal according to an embodiment of the present invention;
FIG. 2 is a logic diagram of a designated voice channel of a converged communication terminal according to an embodiment of the present invention;
fig. 3 is a schematic diagram of a user interface of a program-controlled telephone unit of a converged communication terminal according to an embodiment of the present invention;
fig. 4 is a schematic view of a user interface of a pre-configured conference unit of a decision-making consultation module of a converged communication terminal according to an embodiment of the present invention;
fig. 5 is a schematic diagram of a user interface of a decision-making conference module before initiation of a temporary conference of a converged communication terminal according to an embodiment of the present invention;
fig. 6 is a schematic view of a user interface of the decision-making provider module after initiation of the temporary meeting of the converged communication terminal according to the embodiment of the present invention;
FIG. 7 is a schematic diagram of a user interface of a command scheduling module of the converged communication terminal according to the embodiment of the present invention;
FIG. 8 is a schematic diagram of a single user dispatch button interface of a converged communication terminal according to an embodiment of the present invention;
fig. 9 is a schematic diagram of an emergency call module user interface of a converged communication terminal according to an embodiment of the present invention;
fig. 10 is a schematic diagram of an emergency call recording voice interface of a converged communication terminal according to an embodiment of the present invention.
Detailed Description
The present invention will be further described with reference to the accompanying drawings and the detailed description, and it should be noted that any combination of the embodiments or technical features described below can be used to form a new embodiment without conflict.
As shown in fig. 1, the present invention provides a converged communication terminal, which allows a user to quickly become familiar with and master various functions of the converged communication terminal, thereby improving usability of the converged communication terminal.
Specifically, the converged communication terminal comprises a decision consultation module, a voice communication module and a command scheduling module, and free voice command operation is realized. And the labels of the three modules are displayed on the top of the user interface, so that the user can quickly switch by one key when using a function. Meanwhile, the sequence of the labels can be adjusted according to the requirements of the actual application scene, and the personalized flexible configuration of the interface is realized. Meanwhile, independent voice input and output interfaces are provided for three services of conversation, consultation and scheduling, and the voice communication module carries out audio input and output through a handle or a microphone and a loudspeaker; the decision consultation module inputs and outputs audio through a headset; the emergency call module inputs and outputs audio through the microphone and the loudspeaker; and the command scheduling module inputs and outputs audio through a microphone and a loudspeaker to realize the classified transmission of voice media streams.
More specifically, the converged communication terminal is configured with a plurality of designated voice channels, as shown in fig. 2, including 1 telephone channel, 3 preset negotiation conference channels, 3 temporary negotiation conference channels, and 1 group of scheduling mixing channels, and can simultaneously listen to the 8 voice channels and select any voice communication for speaking. Through the decision consultation module, the voice communication module, the command scheduling module and the switching of the conference group signed by the conference mark, the switching of the uplink voice is realized, namely the switching is carried out to which service label/which conference group, and then the uplink voice of the integrated communication terminal is switched along with the switching and uploaded to the voice channel.
Fig. 1 is a diagram illustrating an overall layout of a user interface of a converged messaging terminal according to an embodiment of the present invention. The user interface comprises a user name, telephone number information, a decision consultation module, a voice communication module, a service label of a command scheduling module, a service operation area, a navigation area and a public operation area. The public operation area comprises 1 secretary desk button, 1 listening selection button, 1 speaking/muting dispatching button and date and time.
In the public operation area, a user selects a 'selective listening' button through a selection instruction and sends a sliding instruction, and the ending area of the sliding instruction is the selective listening control panel. And the user sends a selection instruction, clicks a loudspeaker button, closes the downlink voice of all lines, and cannot hear any sound at the moment. Or according to the practical application requirement, a 'horn' button of a certain branch line is selected, and the downlink voice of a certain line is independently closed. Through the selective listening control, the converged communication terminal can be flexibly selected to receive the voice of the designated line.
The voice communication module comprises a calling unit and an answering unit, and the answering unit receives an answering instruction of a voice channel appointed by a user interface and executes voice call operation; and the calling unit receives a calling instruction of a specified voice channel of the user interface and executes calling operation. The system also comprises a program control telephone unit which receives a sliding instruction of a user interface and displays the contact and the call record; the program-controlled telephone unit comprises a contact person display area and a call record display area, wherein the contact person display area displays all contact person information and call records through a tree structure. As shown in fig. 3, in this embodiment, all contact information is displayed according to a hierarchical node structure of units, departments, and contacts, which facilitates retrieval and search. When the number of the contact persons is large, the user can position the target contact person by sending a sliding instruction. After the target contact person is determined, the user copies the number of the target contact person through a selection instruction to call the target contact person, wherein the selection instruction is to select the target contact person by clicking.
The decision-making consultation module comprises a preset conference unit and a temporary conference unit; the preset conference unit receives the information of the preset conference, automatically enters the preset conference after receiving the signal of entering the preset conference and automatically displays the information of the preset conference on a user interface. The preset conference entering signal is a preset conference entering instruction sent by the converged communication terminal or the user interface after starting up initialization is completed. After entering the preset conference, the converged communication terminals in the conference can listen and talk with each other.
As shown in fig. 4, is a user interface of the pre-set conference unit of the decision-maker module. The conference button area displays all the preset conferences contained in the current terminal, and each button corresponds to one preset conference. And sending an instruction of a selection button through the user interface, wherein the converged communication terminal executes the operation of switching the preset conference, and the conference information and the conference members in the user interface are switched simultaneously. After entering the preset conference, the conference members are correspondingly displayed on a user interface, an mxn button layout is adopted, each button corresponds to one conference member, and the calling states of the conference members are represented by the change of the background color of the buttons. Specifically, the ring is yellow, busy is red, incoming is green, and idle is white. The bottom of each conference member button contains a level bar, and the current speaking volume of the member is dynamically displayed through the length change of blue and red. And clicking a 'conference entering' function key through a user interface to add the terminal into a preset group conference.
The temporary meeting unit is used for initiating a temporary meeting; the decision-making consultation module receives a temporary meeting instruction of the user interface and executes specified operation according to the temporary meeting instruction; the temporary meeting instruction comprises the steps of creating a temporary meeting, breaking up the temporary meeting, adding meeting members and deleting the meeting members. Clicking the 'new temporary group' and 'deleting the temporary group' through the user interface, sending an instruction of newly establishing the temporary group or deleting the temporary group, and configuring a new temporary conference group or deleting the existing temporary conference group. And providing red display conference timing at the bottom of a user interface of the decision-making consultation module so as to display the current conference holding time in real time. As shown in fig. 5, the user interface of the pre-conference decision-making module for the temporary conference of the converged communication terminal is shown. After the conference members are configured, a 'conference group' function key is clicked, a temporary conference building instruction is sent out, a temporary conference to all appointed conference members can be initiated, an 'adding and deleting member' function key is clicked, an appointed member deleting instruction is sent out, and one or more conference members can be added or deleted in an upcoming conference. As shown in fig. 6, the user interface of the decision-making conference module after the temporary conference of the converged communication terminal is initiated is shown. After the temporary meeting is held, a 'party' function key is clicked to send out a temporary meeting dissolving instruction, the meeting can be dissolved, and all meeting members are restored to an idle state. Clicking the 'meeting exit' function key, sending an instruction for deleting a certain member, and selecting a certain conference member to forcibly quit the conference.
And the command scheduling module receives a scheduling instruction of a user interface and executes the operation of broadcasting or entering a meeting according to the scheduling instruction. As shown in fig. 7, the command scheduling module includes a separation status area, a line status area, a shielding status area, a scheduling group button area, and a calling level area; the scheduling group button area is used for displaying the scheduling group of the current terminal, buttons of the scheduling group button area are arranged in an m multiplied by n mode, and each button is matched with a preset conference or a temporary conference; if the "talk" function key is clicked many times to send a talk/mute instruction, the talk/mute state of the terminal can be switched back. And providing red display scheduling timing at the bottom of the scheduling interface so as to display the current time length for holding the scheduling conference in real time. The separated state area, the line state area, the shielding state area and the speaking level area display the state of a user through the background color of the user interface.
The command scheduling module further comprises a single user scheduling area and a single user state area, the single user scheduling area receives a single user scheduling instruction in a preset mode, the single user state display area indicates the scheduling state of the user through colors, and the scheduling state comprises idle, broadcast, skip and transfer. As shown in fig. 8, a schematic diagram of a single user scheduling button is shown, and because there are many user states in the command scheduling, various states of each scheduling user can be visually displayed in a visual manner in a button form. The dispatch user button contains a user name, a user status field, user status text, a separate status field, a subscriber line status, a mask status field, and a talk level field.
The user status area represents the dispatching status of the group members through the change of the background color, wherein white is an idle status, green is a broadcast status, red is a cross-level status, orange is a broadcast status, and purple is a transfer status. The bottom of each conference member button contains a level bar, and the speaking level area dynamically displays the current speaking volume of the member through the length change of blue and red. The separate status area indicates the link listening status of the member by the change of the background color, green is the audible status, and black is the inaudible status. The line state area represents the line connection state of the member through the change of the background color, wherein brown is that the user is online, and red is that the user is offline. The shielding state area represents the speaking link state of the member through the change of the background color, green is the speaking state, and black is the non-speaking state.
More, the terminal also comprises an emergency call module, wherein the emergency call module receives an emergency call instruction of the user interface, and the call unit executes a call operation on a designated terminal in the preset conference unit. As shown in fig. 9, is an emergency call module user interface. The emergency call module indicates the emergency call instruction and the state of the call through colors. The emergency call module provides emergency voice notification service for the converged communication terminal under specific conditions. The authorized terminal can be used as an initiator, can select an emergency call preset group, and initiates emergency calls to all users in the group after recording a section of voice. After the called user answers, the voice notice recorded by the initiator can be played.
The emergency call has two modes, namely a forced call and a single call, wherein the forced call is that a calling unit continuously executes calling operation on a specified terminal in a preset conference unit until the specified terminal answers and answers, and executes voice call operation; and the single call is that the calling unit executes a call operation on the terminal established in the preset conference unit.
The operation area of the emergency call interface comprises an emergency call group button area and function keys. In the emergency call group button area, emergency call preset groups configured in advance are displayed in an m × n layout, a preset group name, the number of users included in the group, and 1 "…" expansion icon are displayed on each preset group button, and a "√" icon is displayed on the selected preset group button. Clicking the "call strong" or "call one-pass" button of the function key initiates an emergency call to the selected preset group. The emergency call preset group button represents the state of an emergency call through background color, yellow is partial unanswered, green is full answer, and red is full unanswered.
And clicking an expansion icon of '…' of the preset group to display an emergency call preset group member interface. In the figure, a return preset group button and a preset group member area are included. The preset group member area displays all members of the appointed preset group in an m multiplied by n layout, the preset group member button represents the state of an emergency call through background color, orange is to be answered, green is answered, if the emergency call is answered, and a voice notice is listened to, and red is not answered after time out. And clicking a return to preset group button to return to the user interface of the emergency call module.
When the button of 'forced call' or 'single call' is pressed, the recording interface is switched to the recording voice interface, as shown in fig. 10, the prompt of the current pressed recording is displayed by an icon image, the duration of the current recording is displayed, the recording time can be recorded for 60 seconds at the longest, after the button is released, the voice recording is completed, the emergency call is started, and the user interface of the emergency call module is returned.
Based on the same inventive concept, the invention also provides a converged communication system, which comprises at least two converged communication terminals described in the above embodiments, and the two converged communication terminals are connected with each other.
The invention provides a converged communication terminal and a system thereof, wherein a plurality of functions of the converged communication terminal are respectively arranged in a decision consultation module, a voice communication module and a command scheduling module, so that a user can conveniently and quickly obtain the functions of the converged communication terminal, understand interactive logic, improve the usability of the converged communication terminal and reduce the learning cost of the user.
The above embodiments are only preferred embodiments of the present invention, and the protection scope of the present invention is not limited thereby, and any insubstantial changes and substitutions made by those skilled in the art based on the present invention are within the protection scope of the present invention.

Claims (10)

1. A converged communication terminal, comprising:
the decision-making consultation module comprises a preset conference unit, receives the information of the preset conference, automatically enters the preset conference after receiving the signal of entering the preset conference, and automatically displays the information of the preset conference on a user interface;
the voice communication module comprises a calling unit and an answering unit, wherein the answering unit receives an answering instruction of a voice channel appointed by a user interface and executes voice call operation; the calling unit receives a calling instruction of a specified voice channel of a user interface and executes calling operation;
and the command scheduling module is used for receiving a scheduling instruction of the user interface and executing the operation of broadcasting or entering the conference according to the scheduling instruction.
2. The converged communication terminal of claim 1, further comprising an emergency call module, wherein the emergency call module receives an emergency call instruction from the user interface, and the call unit performs a call operation on a designated terminal in a preset conference unit; the emergency call module indicates the emergency call instruction and the state of the call through colors.
3. The converged communication terminal of claim 2, wherein the emergency call module comprises a forced call and a single call, the forced call is that the calling unit continuously performs a calling operation on a designated terminal in the preset conference unit until the designated terminal answers and performs a voice call operation; and the single call is that the calling unit executes a call operation on the terminal established in the preset conference unit.
4. The converged communication terminal of claim 1, wherein the decision facilitator module further comprises an ad hoc conference unit, for initiating an ad hoc conference; the decision-making consultation module receives a temporary meeting instruction of the user interface and executes specified operation according to the temporary meeting instruction; the temporary meeting instruction comprises the steps of creating a temporary meeting, breaking up the temporary meeting, adding meeting members and deleting the meeting members.
5. The converged communication terminal of claim 1, wherein the orchestration module comprises a separation status field, a line status field, a mask status field, an orchestration group button field, and a talk level field; the scheduling group button area is used for displaying the scheduling group of the current terminal, buttons of the scheduling group button area are arranged in an m multiplied by n mode, and each button is matched with a preset conference or a temporary conference; the separated state area, the line state area, the shielding state area and the speaking level area display the state of a user through the background color of the user interface.
6. The converged communication terminal of claim 5, wherein the command scheduling module further comprises a single user scheduling area and a single user status area, the single user scheduling area receives a single user scheduling command in a preset manner, the single user status display area indicates the scheduling status of the user by color, and the scheduling status includes idle, through broadcast, override, broadcast, and transit.
7. The converged communication terminal of claim 4, wherein the voice communication module comprises a program-controlled telephone unit, receives a slide command of a user interface, and displays contacts and call records; the program-controlled telephone unit comprises a contact person display area and a call record display area, wherein the contact person display area displays all contact person information and call records through a tree structure.
8. The converged communication terminal of claim 2, wherein the voice communication module performs audio input and output through a handle, a microphone and a speaker; the decision consultation module inputs and outputs audio through a headset; the emergency call module inputs and outputs audio through the microphone and the loudspeaker; and the command scheduling module inputs and outputs audio through a microphone and a loudspeaker.
9. The converged communication terminal of claim 1, wherein the specified voice channels include 1-way telephone channel, 3-way pre-configured conference channel, 3-way temporary conference channel and 1-group scheduling mixing channel.
10. A converged communication system, comprising at least two converged communication terminals according to any one of claims 1 to 9, wherein the converged communication terminals are connected to each other.
CN202111319402.4A 2021-11-09 2021-11-09 Converged communication terminal and system thereof Pending CN114268697A (en)

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CN202111319402.4A CN114268697A (en) 2021-11-09 2021-11-09 Converged communication terminal and system thereof

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Application Number Priority Date Filing Date Title
CN202111319402.4A CN114268697A (en) 2021-11-09 2021-11-09 Converged communication terminal and system thereof

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CN114268697A true CN114268697A (en) 2022-04-01

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