CN114257685A - Call processing method and device - Google Patents

Call processing method and device Download PDF

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Publication number
CN114257685A
CN114257685A CN202111565049.8A CN202111565049A CN114257685A CN 114257685 A CN114257685 A CN 114257685A CN 202111565049 A CN202111565049 A CN 202111565049A CN 114257685 A CN114257685 A CN 114257685A
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CN
China
Prior art keywords
call
contact
calling
contact person
list
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN202111565049.8A
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Chinese (zh)
Inventor
邹佳悦
聂利波
宋德超
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Gree Electric Appliances Inc of Zhuhai
Zhuhai Lianyun Technology Co Ltd
Original Assignee
Gree Electric Appliances Inc of Zhuhai
Zhuhai Lianyun Technology Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by Gree Electric Appliances Inc of Zhuhai, Zhuhai Lianyun Technology Co Ltd filed Critical Gree Electric Appliances Inc of Zhuhai
Priority to CN202111565049.8A priority Critical patent/CN114257685A/en
Publication of CN114257685A publication Critical patent/CN114257685A/en
Pending legal-status Critical Current

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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72448User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
    • H04M1/72454User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions according to context-related or environment-related conditions
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00Data switching networks
    • H04L12/28Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
    • H04L12/2803Home automation networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/26Devices for calling a subscriber
    • H04M1/27Devices whereby a plurality of signals may be stored simultaneously
    • H04M1/274Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
    • H04M1/2745Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
    • H04M1/27453Directories allowing storage of additional subscriber data, e.g. metadata
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/57Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72403User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality
    • H04M1/72409User interfaces specially adapted for cordless or mobile telephones with means for local support of applications that increase the functionality by interfacing with external accessories
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72448User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
    • H04M1/72463User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions to restrict the functionality of the device
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M1/00Substation equipment, e.g. for use by subscribers
    • H04M1/72Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
    • H04M1/724User interfaces specially adapted for cordless or mobile telephones
    • H04M1/72484User interfaces specially adapted for cordless or mobile telephones wherein functions are triggered by incoming communication events

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Human Computer Interaction (AREA)
  • Automation & Control Theory (AREA)
  • Environmental & Geological Engineering (AREA)
  • Library & Information Science (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The application discloses a call processing method and device. The method comprises the following steps: the household equipment establishes communication connection with the call terminal and acquires a contact list in the call terminal, wherein each contact in the contact list has a corresponding contact tag, and the contact tags comprise: a call blacklist or a call whitelist; when the call terminal receives a call request, the household equipment receives calling information sent by the call terminal, determines a calling contact person based on the contact person list and the calling information, and determines a calling contact person label corresponding to the calling contact person; the household equipment sends a control instruction to the call terminal based on the calling contact person label, and the control instruction is used for controlling the call terminal to reject the call request or put through the call request. The method and the device solve the technical problem that a user is difficult to determine a processing mode when receiving the call when using the intelligent household equipment.

Description

Call processing method and device
Technical Field
The application relates to the technical field of intelligent device control, in particular to a call processing method and device.
Background
When a user uses the intelligent home (such as using a washing machine to wash clothes and other household services), a person may make a call to the user, and if the user answers the call after completing the household services, the user is easy to miss an important call; if the user answers the phone first and continues to do housework after hanging up the phone call, the housework speed and housework efficiency are easily reduced due to invalid phone calls such as promotion phone calls, harassing phone calls and the like. The user cannot determine the importance degree of the incoming call according to the call when using the intelligent home equipment to determine how to process the call.
In view of the above problems, no effective solution has been proposed.
Disclosure of Invention
The embodiment of the application provides a call processing method and device, and the technical problem that a processing mode is difficult to determine when a user receives an incoming call when using intelligent household equipment is at least solved.
According to an aspect of an embodiment of the present application, there is provided a call processing method, including: the method comprises the steps that communication connection is established between home equipment and a call terminal, and a contact list in the call terminal is obtained, wherein each contact in the contact list has a corresponding contact tag, and the contact tags comprise: a call blacklist or a call whitelist; when the call terminal receives a call request, the home equipment receives calling information sent by the call terminal, determines a calling contact person based on the contact person list and the calling information, and determines a calling contact person label corresponding to the calling contact person; and the household equipment sends a control instruction to the call terminal based on the calling contact person label, wherein the control instruction is used for controlling the call terminal to reject the call request or put through the call request.
Optionally, the home equipment responds to a first control instruction of a target object and establishes a communication connection with the call terminal; the home equipment acquires the contact list in the call terminal and determines the contact tag corresponding to each contact in the contact list.
Optionally, when the calling contact tag is the call blacklist, the home device sends a second control instruction to the call terminal, where the second control instruction is used to control the call terminal to reject the call request; when the calling contact person label is the call white list, the home equipment generates prompt information, and the prompt information is used for prompting a target object to receive a call request of the calling contact person; responding to a third control instruction of the target object, and sending a fourth control instruction to the call terminal, wherein the fourth control instruction is used for controlling the call terminal to execute an operation corresponding to the third control instruction, and the third control instruction is used for indicating that the call request is rejected or connected.
Optionally, the call white list includes a primary white list and a secondary white list, and when the calling contact tag is the secondary white list, the home device maintains an operating state and generates the prompt message; and when the calling contact person label is the primary white list, the household equipment stops running and generates the prompt message.
Optionally, after the household device generates the prompt message, when the third control instruction of the target object is not received within a preset time, the household device sends the second control instruction to the call terminal.
Optionally, the receiving, by the home device, the calling information sent by the call terminal, determining a calling contact based on the contact list and the calling information, and determining a calling contact tag corresponding to the calling contact, includes: the household equipment receives the calling information sent by the call terminal; and when the calling contact person corresponding to the calling information is not in the contact person list, defaulting the calling contact person label corresponding to the calling contact person to be the call white list.
According to another aspect of the embodiments of the present application, there is provided another call processing method, including: the communication terminal responds to a request for establishing communication connection sent by home equipment, establishes communication connection with the home equipment, and sends a stored contact list to the home equipment, wherein each contact in the contact list has a corresponding contact tag, and the contact tag comprises: a call blacklist or a call whitelist; when a call request is received, the call terminal sends calling information to the home equipment, and the home equipment is used for determining a calling contact person based on the contact person list and the calling information, determining a calling contact person label corresponding to the calling contact person, and sending a control instruction to the call terminal based on the calling contact person label; and the call terminal responds to the control instruction, and refuses the call request or connects the call request.
According to another aspect of the embodiments of the present application, there is also provided a call processing apparatus, including: the communication module is used for establishing communication connection with a call terminal and acquiring a contact list in the call terminal, wherein each contact in the contact list has a corresponding contact tag, and the contact tag comprises: a call blacklist or a call whitelist; the determining module is used for receiving calling information sent by the call terminal when the call terminal receives a call request, determining a calling contact person based on the contact person list and the calling information, and determining a calling contact person label corresponding to the calling contact person; and the control module is used for sending a control instruction to the call terminal based on the calling contact person label, wherein the control instruction is used for controlling the call terminal to reject the call request or put through the call request.
According to another aspect of the embodiments of the present application, there is provided another call processing apparatus, including: the communication module is used for responding to a request for establishing communication connection sent by home equipment, establishing communication connection with the home equipment, and sending a stored contact list to the home equipment, wherein each contact in the contact list has a corresponding contact tag, and the contact tag comprises: a call blacklist or a call whitelist; the home equipment is used for determining a calling contact person based on the contact person list and the calling information, determining a calling contact person label corresponding to the calling contact person and sending a control instruction to a call terminal based on the calling contact person label; an execution module for responding to the control instruction, rejecting the call request or connecting the call request
According to another aspect of the embodiments of the present application, a non-volatile storage medium is further provided, where the non-volatile storage medium includes a stored program, and when the program runs, the device where the non-volatile storage medium is located is controlled to execute the above-mentioned call processing method.
In this embodiment of the present application, the home device may obtain a contact list by establishing a communication connection with the call terminal, where each contact in the contact list has a corresponding contact tag, including: a call blacklist or a call whitelist; when the call terminal receives the call request, the calling information is sent to the household equipment, the household equipment can determine a calling contact person and a calling contact person label corresponding to the calling contact person based on the contact person list and the calling information, and then sends a corresponding control instruction to the call terminal based on the calling contact person label to control the call terminal to reject the call request or put through the call request. The method comprises the steps of receiving a calling call in a call blacklist, sending a call information to a user, inquiring the user about how to process the call, and then connecting the call or rejecting the call according to a user instruction, wherein the call in the call blacklist can be directly rejected, so that the normal use of the home equipment by the user is avoided from being interfered.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:
fig. 1 is a flowchart illustrating a call processing method according to an embodiment of the present application;
fig. 2 is a flow chart illustrating another call processing method according to an embodiment of the present application;
fig. 3 is a schematic structural diagram of a call processing apparatus according to an embodiment of the present application;
fig. 4 is a schematic structural diagram of another call processing apparatus according to an embodiment of the present application.
Detailed Description
In order to make the technical solutions better understood by those skilled in the art, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only partial embodiments of the present application, but not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
It should be noted that the terms "first," "second," and the like in the description and claims of this application and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used is interchangeable under appropriate circumstances such that the embodiments of the application described herein are capable of operation in sequences other than those illustrated or described herein. Furthermore, the terms "comprises," "comprising," and any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed, but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.
Example 1
In accordance with an embodiment of the present application, there is provided a call processing method, it should be noted that the steps shown in the flowchart of the figure can be executed in a computer system such as a set of computer executable instructions, and that although a logical order is shown in the flowchart, in some cases, the steps shown or described can be executed in an order different from that shown.
Fig. 1 is a schematic flowchart of an alternative call processing method according to an embodiment of the present application, and as shown in fig. 1, the method at least includes steps S102 to S106, where:
step S102, the household equipment establishes communication connection with the call terminal and acquires a contact list in the call terminal, wherein each contact in the contact list has a corresponding contact tag, and the contact tag comprises: a call blacklist or a call whitelist.
The household equipment can be an intelligent washing machine, an intelligent microwave oven and the like; the call terminal can be a smart phone or a fixed phone; the contact tag typically includes: the method comprises the following steps of calling a blacklist or a calling white list, wherein the contact persons in the blacklist can be promotion calls and harassing calls, the contact persons in the white list can be colleague calls and relatives calls, and optionally, the level of the white list can be further subdivided into a primary white list and a secondary white list, wherein the priority of the primary white list is higher.
In some optional embodiments of the present application, the home device may establish a communication connection with the call terminal in response to the first control instruction of the target object, then obtain a contact list in the call terminal, and determine a contact tag corresponding to each contact in the contact list.
For example, taking an intelligent washing machine as an example, the intelligent washing machine and a smart phone may not be in the same location, and to avoid missing an incoming call, the user may press a switch on the intelligent washing machine that requests to establish a communication connection with the smart phone, the smart phone receives a connection request instruction from the intelligent washing machine and establishes a connection, then the intelligent washing machine may request the smart phone for permission to access the address list, and the smart phone allows access, so that the intelligent washing machine acquires the address list and determines whether the corresponding tag of each contact is a blacklist or a whitelist.
And step S104, when the call terminal receives the call request, the household equipment receives the calling information sent by the call terminal, determines a calling contact person based on the contact person list and the calling information, and determines a calling contact person label corresponding to the calling contact person.
And step S106, the household equipment sends a control instruction to the call terminal based on the calling contact person label, and the control instruction is used for controlling the call terminal to reject the call request or put through the call request.
Specifically, when receiving a call request, the call terminal forwards the calling information to the home equipment, and the home equipment determines a calling contact and a calling contact tag corresponding to the calling contact according to the calling information and the contact list, and then sends a corresponding control instruction to the call terminal according to the calling contact tag so as to control the call terminal to reject the call request or put through the call request.
In some optional embodiments of the present application, when the calling contact tag is a call blacklist, the home device may send a second control instruction to the call terminal, where the second control instruction is used to control the call terminal to reject the call request. When the calling contact tag is a call white list, the home equipment can generate prompt information, and the prompt information is used for prompting a target object to receive a call request of the calling contact; and then responding to a third control instruction of the target object, and sending a fourth control instruction to the call terminal, wherein the fourth control instruction is used for controlling the call terminal to execute an operation corresponding to the third control instruction, and the third control instruction is used for indicating that the call request is refused or the call request is connected.
For example, the intelligent washing machine is working, when the intelligent mobile phone calls, the intelligent washing machine receives the call information and recognizes that the calling contact is in the call blacklist, and the intelligent washing machine can directly send a second control instruction to the intelligent mobile phone to reject the call request; when the intelligent washing machine receives the incoming call information and recognizes that the calling contact is located in the call white list, the intelligent washing machine can send prompt information of the incoming call of the calling contact to the user, inquire the user about a specific processing mode, and if the user selects to reject the call, the intelligent washing machine can send a fourth control instruction of rejecting the call to the smart phone to reject the incoming call, and if the user selects to put through the call, the intelligent washing machine can send a fourth control instruction of putting through the call to the smart phone to put through the incoming call. The intelligent washing machine can acquire the address list through the intelligent mobile phone and determine whether the corresponding label of the calling contact is a blacklist or a white list so as to send a corresponding instruction to the intelligent mobile phone, and therefore intelligent incoming call rejection or incoming call connection is achieved.
In some optional embodiments of the application, after the home device receives the calling information sent by the call terminal, if it is determined that the calling contact corresponding to the calling information is not in the contact list, the calling contact tag corresponding to the calling contact may be defaulted as a call white list.
For example, the intelligent washing machine receives the incoming call information and identifies the calling contact, if the incoming call information is not in the contact list, if the incoming call information only has a number but does not have a name, the intelligent washing machine defaults the calling contact label to be a call white list, can send the prompt information of the incoming call of the calling contact to the user, inquire the specific processing mode of the user, respond to the control instruction of the user, reject the incoming call or put through the incoming call, and the problem of the list classification that the calling contact only has number information is solved.
In some optional embodiments of the application, the call white list may be divided into a primary white list and a secondary white list according to the importance degree of the contact person, and when the calling contact person label is the secondary white list, the home device maintains the running state and generates the prompt information; and when the calling contact person label is a primary white list, the household equipment stops running and generates prompt information.
For example, the white list preset by the user in the smart phone communication list comprises a first-level white list and a second-level white list, the user is using the smart washing machine to call the smart phone, the smart washing machine receives the call information and identifies that the calling contact is located in the call second-level white list, the smart washing machine keeps working normally, and sends out the prompt information of the call of the calling contact to the user to inquire the specific processing mode of the user; when the calling contact is identified to be in the first-level white list of the call, the intelligent washing machine suspends the work, sends out the prompt information of the incoming call of the calling contact to the user and suggests the user to put through the incoming call.
In some optional embodiments of the application, after the prompt information is generated by the home device, when the third control instruction of the target object is not received within the preset time, the home device sends the second control instruction to the call terminal.
For example, the preset duration set by the user is 30s, when the intelligent washing machine receives the incoming call information and recognizes that the calling contact is located in the call white list, the intelligent washing machine can send a prompt message of the incoming call of the calling contact to the user to inquire the user about a specific processing mode, if the third control instruction of call rejection or call connection sent by the user is not detected within 30s, the intelligent washing machine can automatically send a second control instruction of call rejection to the intelligent mobile phone to control the mobile phone to reject a call request, and therefore the intelligent washing machine can intelligently reject the incoming call when the user does not operate within the preset time.
In this embodiment of the present application, the home device may obtain a contact list by establishing a communication connection with the call terminal, where each contact in the contact list has a corresponding contact tag, including: a call blacklist or a call whitelist; when the call terminal receives the call request, the calling information is sent to the household equipment, the household equipment can determine a calling contact person and a calling contact person label corresponding to the calling contact person based on the contact person list and the calling information, and then sends a corresponding control instruction to the call terminal based on the calling contact person label to control the call terminal to reject the call request or put through the call request. The method comprises the steps of receiving a calling call in a call blacklist, sending a call information to a user, inquiring the user about how to process the call, and then connecting the call or rejecting the call according to a user instruction, wherein the call in the call blacklist can be directly rejected, so that the normal use of the home equipment by the user is avoided from being interfered.
Example 2
There is also provided another call processing method according to an embodiment of the present application, it should be noted that the steps shown in the flowchart of the drawings may be executed in a computer system such as a set of computer executable instructions, and that although a logical order is shown in the flowchart, in some cases, the steps shown or described may be executed in an order different from that shown.
Fig. 2 is a flowchart illustrating an alternative call processing method according to an embodiment of the present application, and as shown in fig. 2, the method at least includes steps S202-S206, where:
step S202, the call terminal responds to a request for establishing communication connection sent by the home equipment, establishes communication connection with the home equipment, and sends a stored contact list to the home equipment, wherein each contact in the contact list has a corresponding contact tag, and the contact tags comprise: a call blacklist or a call whitelist;
step S204, when receiving a call request, the call terminal sends calling information to the home equipment, and the home equipment is used for determining a calling contact person based on the contact person list and the calling information, determining a calling contact person label corresponding to the calling contact person, and sending a control instruction to the call terminal based on the calling contact person label;
in step S206, the call terminal rejects the call request or connects the call request in response to the control instruction.
In some optional embodiments of the present application, the call terminal may, in response to a request for establishing a communication connection sent by the home device, establish a communication connection with the home device, and send a stored contact list to the home device, where each contact in the contact list has a corresponding contact tag, and the contact tag includes: a call blacklist or a call whitelist; when a call request is received, the call terminal sends calling information to the home equipment, and the home equipment is used for determining a calling contact person based on the contact person list and the calling information, determining a calling contact person label corresponding to the calling contact person, and sending a control instruction to the call terminal based on the calling contact person label; the call terminal responds to the control instruction, and rejects the call request or connects the call request.
For example, taking the case that a user is using an intelligent washing machine to wash clothes, assuming that the intelligent washing machine is located in a toilet, a smart phone is placed in a living room, the user presses a connection request button on the washing machine, the smart washing machine sends a connection request instruction to the smart phone, the smart phone receives request information and allows connection, communication connection is established between the smart phone and the smart washing machine at the moment, a contact list stored in the smart phone is sent to the intelligent washing machine, wherein each contact in the contact list has a corresponding contact list, for example, an incoming call is a harassing call, the user places the incoming call in a blacklist, and if the incoming call is a colleague or a parent, the user places the incoming call in a whitelist; when the smart phone calls, the calling information is sent to the smart washing machine, and the smart washing machine calls a contact list and identifies whether the contact list is in a black list or a white list; and different control instructions are sent to the intelligent washing machine based on the calling contact person labels in different lists, and the intelligent mobile phone receives and executes the different instructions. Through the steps, the technical problem that a user cannot determine a processing mode according to the importance degree of an incoming call when the user receives the incoming call when using the intelligent washing machine can be solved.
In this embodiment of the present application, the home device may obtain a contact list by establishing a communication connection with the call terminal, where each contact in the contact list has a corresponding contact tag, including: a call blacklist or a call whitelist; when the call terminal receives the call request, the calling information is sent to the household equipment, the household equipment can determine a calling contact person and a calling contact person label corresponding to the calling contact person based on the contact person list and the calling information, and then sends a corresponding control instruction to the call terminal based on the calling contact person label to control the call terminal to reject the call request or put through the call request. The method comprises the steps of receiving a calling call in a call blacklist, sending a call information to a user, inquiring the user about how to process the call, and then connecting the call or rejecting the call according to a user instruction, wherein the call in the call blacklist can be directly rejected, so that the normal use of the home equipment by the user is avoided from being interfered.
Example 3
According to an embodiment of the present application, there is provided a call processing apparatus for implementing the call processing method in embodiment 1, as shown in fig. 3, the apparatus at least includes a communication module 30, a determination module 32, and a control module 34, where:
the communication module 30 is configured to establish a communication connection with the call terminal, and acquire a contact list in the call terminal, where each contact in the contact list has a corresponding contact tag, and the contact tag includes: a call blacklist or a call whitelist.
The determining module 32 is configured to receive the calling information sent by the call terminal when the call terminal receives the call request, determine a calling contact based on the contact list and the calling information, and determine a calling contact tag corresponding to the calling contact.
And the control module 34 is configured to send a control instruction to the call terminal based on the calling contact tag, where the control instruction is used to control the call terminal to reject the call request or to put through the call request.
It should be noted that, each module in the call processing apparatus in this embodiment corresponds to an implementation step of the call processing method in embodiment 1, and since the detailed description is already performed in embodiment 1, some details that are not shown in this embodiment may refer to embodiment 1, and are not described herein again.
Example 4
According to an embodiment of the present application, there is provided a call processing apparatus for implementing the call processing method in embodiment 2, as shown in fig. 4, the apparatus at least includes a communication module 40, a sending module 42, and an executing module 44, where:
the communication module 40 is configured to respond to a request for establishing a communication connection sent by the home device, establish a communication connection with the home device, and send a stored contact list to the home device, where each contact in the contact list has a corresponding contact tag, and the contact tag includes: a call blacklist or a call whitelist.
The sending module 42 is configured to send the calling information to the home equipment when the call request is received, where the home equipment is configured to determine a calling contact based on the contact list and the calling information, determine a calling contact tag corresponding to the calling contact, and send a control instruction to the call terminal based on the calling contact tag.
And the execution module 44 is used for responding to the control instruction and refusing the call request or connecting the call request.
It should be noted that, each module in the call processing apparatus in this embodiment corresponds to the call processing method in embodiment 2 in one-to-one correspondence, and since the detailed description is already performed in embodiment 2, some details that are not shown in this embodiment may refer to embodiment 2, and are not described herein again.
Example 5
According to an embodiment of the present application, a nonvolatile storage medium is further provided, where the nonvolatile storage medium includes a stored program, and when the program runs, the device where the nonvolatile storage medium is located is controlled to execute the above-mentioned call processing method.
Specifically, the device in which the nonvolatile storage medium is controlled to execute the following steps when the program runs: establishing communication connection with a call terminal, and acquiring a contact list in the call terminal, wherein each contact in the contact list has a corresponding contact tag, and the contact tag comprises: a call blacklist or a call whitelist; when the call terminal receives a call request, receiving calling information sent by the call terminal, determining a calling contact person based on the contact person list and the calling information, and determining a calling contact person label corresponding to the calling contact person; and sending a control instruction to the call terminal based on the calling contact person label, wherein the control instruction is used for controlling the call terminal to reject the call request or put through the call request.
Optionally, the apparatus in which the non-volatile storage medium is controlled when the program is running executes the following steps: responding to a request for establishing communication connection sent by home equipment, establishing communication connection with the home equipment, and sending a stored contact list to the home equipment, wherein each contact in the contact list has a corresponding contact tag, and the contact tag comprises: a call blacklist or a call whitelist; when a call request is received, sending calling information to the household equipment, wherein the household equipment is used for determining a calling contact person based on the contact person list and the calling information, determining a calling contact person label corresponding to the calling contact person, and sending a control instruction to a call terminal based on the calling contact person label; and responding to the control instruction, and refusing the call request or connecting the call request.
The above-mentioned serial numbers of the embodiments of the present application are merely for description and do not represent the merits of the embodiments.
In the above embodiments of the present application, the descriptions of the respective embodiments have respective emphasis, and for parts that are not described in detail in a certain embodiment, reference may be made to related descriptions of other embodiments.
In the embodiments provided in the present application, it should be understood that the disclosed technology can be implemented in other ways. The above-described embodiments of the apparatus are merely illustrative, and for example, a division of a unit may be a division of a logic function, and an actual implementation may have another division, for example, a plurality of units or components may be combined or may be integrated into another system, or some features may be omitted, or may not be executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection through some interfaces, units or modules, and may be in an electrical or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit can be realized in a form of hardware, and can also be realized in a form of a software functional unit.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application may be substantially implemented or contributed to by the prior art, or all or part of the technical solution may be embodied in a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method of the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic or optical disk, and other various media capable of storing program codes.
The foregoing is only a preferred embodiment of the present application and it should be noted that those skilled in the art can make several improvements and modifications without departing from the principle of the present application, and these improvements and modifications should also be considered as the protection scope of the present application.

Claims (10)

1. A call processing method is characterized by comprising the following steps:
the method comprises the steps that communication connection is established between home equipment and a call terminal, and a contact list in the call terminal is obtained, wherein each contact in the contact list has a corresponding contact tag, and the contact tags comprise: a call blacklist or a call whitelist;
when the call terminal receives a call request, the home equipment receives calling information sent by the call terminal, determines a calling contact person based on the contact person list and the calling information, and determines a calling contact person label corresponding to the calling contact person;
and the household equipment sends a control instruction to the call terminal based on the calling contact person label, wherein the control instruction is used for controlling the call terminal to reject the call request or put through the call request.
2. The method according to claim 1, wherein the establishing of the communication connection between the home equipment and the call terminal and the obtaining of the contact list in the call terminal comprise:
the home equipment responds to a first control instruction of a target object and establishes communication connection with the call terminal;
the home equipment acquires the contact list in the call terminal and determines the contact tag corresponding to each contact in the contact list.
3. The method according to claim 1, wherein the home device sends a control instruction to the call terminal based on the caller contact tag, and the method comprises:
when the calling contact person label is the call blacklist, the home equipment sends a second control instruction to the call terminal, wherein the second control instruction is used for controlling the call terminal to reject the call request;
when the calling contact person label is the call white list, the home equipment generates prompt information, and the prompt information is used for prompting a target object to receive a call request of the calling contact person; responding to a third control instruction of the target object, and sending a fourth control instruction to the call terminal, wherein the fourth control instruction is used for controlling the call terminal to execute an operation corresponding to the third control instruction, and the third control instruction is used for indicating that the call request is rejected or connected.
4. The method of claim 3, wherein the call white list comprises a primary white list and a secondary white list, and when the calling contact tag is the call white list, the home device generates a prompt message, comprising:
when the calling contact person label is the secondary white list, the home equipment keeps the running state and generates the prompt message;
and when the calling contact person label is the primary white list, the household equipment stops running and generates the prompt message.
5. The method according to claim 3, wherein after the home device generates the prompt message, the method further comprises:
and when the third control instruction of the target object is not received within the preset time, the home equipment sends the second control instruction to the call terminal.
6. The method according to claim 1, wherein the receiving, by the home device, the calling information sent by the call terminal, determining a calling contact based on the contact list and the calling information, and determining a calling contact tag corresponding to the calling contact, includes:
the household equipment receives the calling information sent by the call terminal;
and when the calling contact person corresponding to the calling information is not in the contact person list, defaulting the calling contact person label corresponding to the calling contact person to be the call white list.
7. A call processing method is characterized by comprising the following steps:
the communication terminal responds to a request for establishing communication connection sent by home equipment, establishes communication connection with the home equipment, and sends a stored contact list to the home equipment, wherein each contact in the contact list has a corresponding contact tag, and the contact tag comprises: a call blacklist or a call whitelist;
when a call request is received, the call terminal sends calling information to the home equipment, and the home equipment is used for determining a calling contact person based on the contact person list and the calling information, determining a calling contact person label corresponding to the calling contact person, and sending a control instruction to the call terminal based on the calling contact person label;
and the call terminal responds to the control instruction, and refuses the call request or connects the call request.
8. A call processing apparatus, comprising:
the communication module is used for establishing communication connection with a call terminal and acquiring a contact list in the call terminal, wherein each contact in the contact list has a corresponding contact tag, and the contact tag comprises: a call blacklist or a call whitelist;
the determining module is used for receiving calling information sent by the call terminal when the call terminal receives a call request, determining a calling contact person based on the contact person list and the calling information, and determining a calling contact person label corresponding to the calling contact person;
and the control module is used for sending a control instruction to the call terminal based on the calling contact person label, wherein the control instruction is used for controlling the call terminal to reject the call request or put through the call request.
9. A call processing apparatus, comprising:
the communication module is used for responding to a request for establishing communication connection sent by home equipment, establishing communication connection with the home equipment, and sending a stored contact list to the home equipment, wherein each contact in the contact list has a corresponding contact tag, and the contact tag comprises: a call blacklist or a call whitelist;
the home equipment is used for determining a calling contact person based on the contact person list and the calling information, determining a calling contact person label corresponding to the calling contact person and sending a control instruction to a call terminal based on the calling contact person label;
and the execution module is used for responding to the control instruction and refusing the call request or connecting the call request.
10. A non-volatile storage medium, comprising a stored program, wherein when the program runs, a device where the non-volatile storage medium is located is controlled to execute the call processing method according to any one of claims 1 to 7.
CN202111565049.8A 2021-12-20 2021-12-20 Call processing method and device Pending CN114257685A (en)

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Application Number Priority Date Filing Date Title
CN202111565049.8A CN114257685A (en) 2021-12-20 2021-12-20 Call processing method and device

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Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN105025164A (en) * 2015-06-23 2015-11-04 上海斐讯数据通信技术有限公司 Communication information management system and method
CN108683810A (en) * 2018-05-14 2018-10-19 出门问问信息科技有限公司 Call processing method, device, intelligent sound box and storage medium
CN113382107A (en) * 2021-06-10 2021-09-10 深圳市同行者科技有限公司 Incoming call processing method and device and terminal equipment

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN105025164A (en) * 2015-06-23 2015-11-04 上海斐讯数据通信技术有限公司 Communication information management system and method
CN108683810A (en) * 2018-05-14 2018-10-19 出门问问信息科技有限公司 Call processing method, device, intelligent sound box and storage medium
CN113382107A (en) * 2021-06-10 2021-09-10 深圳市同行者科技有限公司 Incoming call processing method and device and terminal equipment

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Application publication date: 20220329