CN114091712A - Hotel self-service clothes washing method and device, electronic equipment and storage medium - Google Patents
Hotel self-service clothes washing method and device, electronic equipment and storage medium Download PDFInfo
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- 238000005406 washing Methods 0.000 title claims abstract description 84
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Abstract
The application relates to a self-service laundry method, a device, electronic equipment and a storage medium for a hotel, relating to the field of self-service, the method comprises the steps of receiving a service selection instruction triggered by a user, wherein the service comprises washing service, drying service and washing and drying combined service, acquiring the use state information of the electric equipment based on the service selection instruction, wherein the use state information comprises an occupied state and an idle state, the electric equipment comprises at least one washing equipment and at least one drying equipment, if the electric equipment meets a preset condition, and determining the optimal electric equipment, wherein the preset conditions comprise that the use state information of each washing equipment and/or each drying equipment is an occupied state, sending a reservation signal to the terminal equipment corresponding to the user based on the optimal electric equipment, and reserving the optimal electric equipment if a reservation confirmation instruction triggered by the user is received. The method and the device have the effect of facilitating reservation of the passenger for the laundry device or the drying device which can be used most quickly.
Description
Technical Field
The application relates to the field of self-service, in particular to a hotel self-service laundry method and device, electronic equipment and a storage medium.
Background
After a passenger enters a hotel, the passenger usually needs related clothes cleaning services, and the passenger can select to use the laundry equipment or the drying equipment in the hotel through a WeChat applet, so that the laundry service or the drying service is completed.
A plurality of laundry devices and drying devices are usually provided in a hotel, but when the laundry devices or the drying devices in the hotel are occupied, a user cannot conveniently reserve the laundry devices or the drying devices which can be used in the shortest time at once, so that the experience of laundry service or drying service is reduced.
Disclosure of Invention
In order to facilitate reservation of a passenger for a laundry device or a drying device which can be used most quickly, the application provides a hotel self-service laundry method and device, an electronic device and a storage medium.
In a first aspect, the application provides a self-service laundry method for hotels, which adopts the following technical scheme:
a self-service laundry method for hotels comprises the following steps:
receiving a service selection instruction triggered by a user, wherein the service comprises a washing service, a drying service and a washing and drying combined service;
acquiring use state information of electric equipment based on the selection service instruction, wherein the use state information comprises an occupied state and an idle state, and the electric equipment comprises at least one washing device and at least one drying device;
if the electrical equipment meets the preset conditions, determining the optimal electrical equipment;
the preset conditions include:
the use state information of each laundry device and/or each drying device is an occupation state;
sending a reservation signal to a terminal device corresponding to a user based on the optimal electrical equipment;
and if a reservation confirmation instruction triggered by the user is received, reserving the best electric equipment.
By adopting the technical scheme, the electronic equipment receives the service selection instruction triggered by the user, so that the service required by the user can be known conveniently. After receiving a service selection instruction triggered by a user, the electronic equipment acquires the use state information of each electrical equipment, so that the electrical equipment in an occupied state and the electrical equipment in an idle state can be known conveniently. The electronic equipment judges whether the electrical equipment meets the preset conditions or not, and if the electrical equipment meets the preset conditions, the electronic equipment determines the optimal electrical equipment. The best appliance is the appliance that the user is the fastest able to use. The electronic equipment sends a reservation signal to the terminal equipment of the user, so that the user can conveniently select whether to reserve the best electric equipment, and if the electronic equipment receives a preset confirmation instruction, the best electric equipment is reserved. Through determining the best electric equipment, the user can conveniently reserve the laundry equipment or the drying equipment which can be used most quickly.
In another possible implementation manner, the determining the best appliance device includes:
acquiring the initial occupation time information and the occupation duration information of each laundry device and/or each drying device;
acquiring current time information;
determining remaining time information of each laundry device and/or each drying device based on the current time information, the occupation start time information, and the occupation duration information;
sequencing the remaining time information of each laundry device and/or each drying device;
and determining the optimal electrical equipment based on the sequencing result, wherein the optimal electrical equipment is the electrical equipment with the shortest remaining time information.
By adopting the technical scheme, the electronic equipment acquires the initial occupation time information and the occupation time length information of each electrical equipment, so that the service condition of each electrical equipment can be known conveniently, the electronic equipment acquires the current time information again, the remaining time information of each electrical equipment can be determined, and the electronic equipment sorts the remaining time information of each electrical equipment, so that the optimal electrical equipment can be determined.
In another possible implementation manner, the usage state information further includes a reservation state, and the method further includes:
determining time information when any electrical equipment is marked as a reserved state;
recording the duration information of any electrical equipment in a reserved state;
and if the duration information reaches a reserved duration threshold, marking any electric equipment in an idle state.
By adopting the technical scheme, after any electrical equipment is marked as the reserved state, the time length information of any electrical equipment in the reserved state is recorded, if the judged time length information reaches the preset time length threshold value, the user is not used after reserving the electrical equipment, and the electrical equipment is marked as the idle state again by the electronic equipment, so that the reserved use of other users is facilitated.
In another possible implementation manner, the method further includes:
if any electrical equipment is in an occupied state, detecting whether the residual service time of any electrical equipment reaches a preset time threshold value;
and if so, sending first prompt information to the terminal equipment corresponding to the user.
By adopting the technical scheme, if the remaining service time of any electric equipment reaches the preset time threshold, the washing service or the drying service is about to be ended, and the electronic equipment sends the first prompt message to the terminal equipment corresponding to the user, so that the user can know that the washing service or the drying service is about to be ended in time, and the user can take out clothes in time.
In another possible implementation manner, the method further includes:
if any electric equipment reaches the use time, sending second prompt information to the terminal equipment corresponding to the user, wherein the second prompt information is used for representing whether the clothes are taken out or not, and the use time is the use time of any electric equipment selected by the user;
if an instruction for confirming that the clothes are taken out is received, which is triggered by a user, any electric equipment is marked to be in an idle state;
if the instruction for confirming that the clothes are taken out and triggered by the user is not received after the preset time, determining that the clothes are not taken out by the user;
and sending prompt information to the terminal equipment corresponding to the manager.
By adopting the technical scheme, after the service time of any electric equipment reaches, the service corresponding to any electric equipment is ended, the electronic equipment sends second prompt information to the terminal equipment corresponding to the user, so that the user can timely confirm whether the clothes are taken out or not, after the electronic equipment receives an instruction for confirming that the clothes are taken out and triggered by the user, any electric equipment is marked to be in an idle state, if the instruction for confirming that the clothes are taken out is not received by the electronic equipment after the preset time is reached, the user is determined that the clothes are not taken out, the electronic equipment sends prompt information to the terminal equipment corresponding to a manager, so that the manager can know that the clothes are not taken out, and then the clothes in the electric equipment are taken out and sent to a room of the user.
In another possible implementation manner, the method further includes:
if any electrical equipment is in an occupied state, detecting whether the electrical equipment in a user room corresponding to the electrical equipment is in a working state;
and if the household appliance is in a working state, controlling the household appliance to output service state information, wherein the service state information comprises the remaining time information of the washing service or the drying service.
By adopting the technical scheme, the electronic equipment controls the household electrical equipment to output the service state information when detecting that the household electrical equipment in the room of the user is in the working state, so that the user can know the remaining time information of the washing service or the drying service in the room conveniently.
In another possible implementation manner, the method further includes:
if the user selects the washing service or the washing and drying combined service, the clothes type information is pushed;
receiving a feedback signal triggered by a user, wherein the feedback signal is generated after the user triggers and selects operation aiming at the clothes type information;
determining clothes type information selected by a user from the feedback signal aiming at the clothes type information;
and pushing a corresponding washing mode based on the clothes type information selected by the user.
By adopting the technical scheme, after the electronic equipment receives the feedback signal triggered by the user, the type of clothes required to be cleaned by the user is known, the corresponding washing mode is determined based on the clothes type electronic equipment, and the electronic equipment pushes the washing mode to the terminal equipment corresponding to the user, so that whether the user selects to use the washing mode aiming at the clothes type or not is facilitated.
In a second aspect, the application provides a self-service laundry device for hotels, which adopts the following technical scheme:
a device for self-service laundry in a hotel, comprising:
the first receiving module is used for receiving a service selection instruction triggered by a user, wherein the service comprises a washing service, a drying service and a washing and drying combined service;
the first acquisition module is used for acquiring the use state information of the electric equipment based on the service selection instruction, wherein the use state information comprises an occupied state and an idle state, and the electric equipment comprises at least one piece of washing equipment and at least one piece of drying equipment;
the first determining module is used for determining the optimal electric equipment when the electric equipment meets the preset condition;
the preset conditions include:
the use state information of each laundry device and/or each drying device is an occupation state;
the first sending module is used for sending a reservation signal to the terminal equipment corresponding to the user based on the optimal electric equipment;
and the reservation module is used for reserving the best electric equipment when acquiring a reservation confirmation instruction triggered by the user.
By adopting the technical scheme, the first receiving module receives the service selection instruction triggered by the user, so that the service required by the user can be known conveniently. After the first receiving module receives a service selection instruction triggered by a user, the first obtaining module obtains the use state information of each electrical equipment, so that the electrical equipment in an occupied state and the electrical equipment in an idle state can be known conveniently. The electronic equipment judges whether the electrical equipment meets a preset condition, and if the electrical equipment meets the preset condition, the first determining module determines the best electrical equipment. The best appliance is the appliance that the user is the fastest able to use. The first sending module sends a reservation signal to the terminal equipment of the user, so that the user can conveniently select whether to reserve the best electric equipment, and if the electronic equipment receives a preset confirmation instruction, the reservation module reserves the best electric equipment. Through determining the best electric equipment, the user can conveniently reserve the laundry equipment or the drying equipment which can be used most quickly.
In another possible implementation manner, when determining the optimal electrical device, the first determining module is specifically configured to:
acquiring the initial occupation time information and the occupation duration information of each laundry device and/or each drying device;
acquiring current time information;
determining remaining time information of each laundry device and/or each drying device based on the current time information, the occupation start time information, and the occupation duration information;
sequencing the remaining time information of each laundry device and/or each drying device;
and determining the optimal electrical equipment based on the sequencing result, wherein the optimal electrical equipment is the electrical equipment with the shortest remaining time information.
In another possible implementation manner, the usage state information further includes a reservation state, and the apparatus further includes:
the second determining module is used for determining the time information when any electrical equipment is marked as a reserved state;
the recording module is used for recording the duration information of any electrical equipment in the reserved state;
and the first marking module is used for marking any electric equipment into an idle state when the duration information reaches a reserved duration threshold value.
In another possible implementation manner, the apparatus further includes:
the first detection module is used for detecting whether the residual service time of any electrical equipment reaches a preset time threshold value or not when any electrical equipment is in an occupied state;
and the second sending module is used for sending the first prompt information to the terminal equipment corresponding to the user when the first prompt information arrives.
In another possible implementation manner, the apparatus further includes:
the third sending module is used for sending second prompt information to the terminal equipment corresponding to the user when the use time of any electric equipment reaches, wherein the second prompt information is used for representing whether the clothes are taken out or not, and the use time is the use time of any electric equipment selected by the user;
the second marking module is used for marking any electric appliance equipment to be in an idle state when receiving an instruction for confirming that the clothes are taken out and triggered by a user;
and the fourth sending module is used for sending third prompt information to the terminal equipment corresponding to the manager when the instruction for confirming that the clothes are taken out and triggered by the user is not received after the preset time is up.
In another possible implementation manner, the apparatus further includes:
the second detection module is used for detecting whether the household electrical appliances in the user room corresponding to any electrical appliance are in the working state or not when the any electrical appliance is in the occupied state;
and the control module is used for controlling the household appliance to output service state information when the household appliance is in a working state, wherein the service state information comprises the remaining time information of the washing service or the drying service.
In another possible implementation manner, the apparatus further includes:
the first pushing module is used for pushing clothes type information when a user selects washing service or washing and drying combined service;
the second receiving module is used for receiving a feedback signal triggered by a user, wherein the feedback signal is generated after the user triggers and selects operation aiming at the clothes type information;
a third determining module for determining the clothes type information selected by the user from the feedback signal aiming at the clothes type information;
and the second pushing module is used for pushing the corresponding washing mode based on the clothes type information selected by the user.
In a third aspect, the present application provides an electronic device, which adopts the following technical solutions:
an electronic device, comprising:
one or more processors;
a memory;
one or more application programs, wherein the one or more application programs are stored in the memory and configured to be executed by the one or more processors, the one or more programs configured to: a self-service laundry method for hotels according to any one of the possible implementation manners of the first aspect is performed.
In a fourth aspect, the present application provides a computer-readable storage medium, which adopts the following technical solutions:
a computer-readable storage medium, comprising: a computer program is stored which can be loaded by a processor and executed to implement a method of self-service laundry for hotels as shown in any one of the possible implementations of the first aspect.
In summary, the present application includes at least one of the following beneficial technical effects:
1. the electronic equipment receives a service selection instruction triggered by a user, so that the service required by the user can be known conveniently. After receiving a service selection instruction triggered by a user, the electronic equipment acquires the use state information of each electrical equipment, so that the electrical equipment in an occupied state and the electrical equipment in an idle state can be known conveniently. The electronic equipment judges whether the electrical equipment meets the preset conditions or not, and if the electrical equipment meets the preset conditions, the electronic equipment determines the optimal electrical equipment. The best appliance is the appliance that the user is the fastest able to use. The electronic equipment sends a reservation signal to the terminal equipment of the user, so that the user can conveniently select whether to reserve the best electric equipment, and if the electronic equipment receives a preset confirmation instruction, the best electric equipment is reserved. By determining the optimal electric equipment, the user can conveniently reserve the laundry equipment or the drying equipment which can be used as fast as possible;
2. after the electronic equipment receives the feedback signal triggered by the user, the type of clothes needed to be cleaned by the user is known, the corresponding washing mode is determined based on the type of the clothes, and the electronic equipment pushes the washing mode to the terminal equipment corresponding to the user, so that whether the user selects the washing mode aiming at the type of the clothes is convenient.
Drawings
Fig. 1 is a schematic flow chart of a self-service laundry method for a hotel according to an embodiment of the present application.
Fig. 2 is a schematic structural diagram of a device for self-service laundry in a hotel according to an embodiment of the present application.
Fig. 3 is a schematic structural diagram of an electronic device according to an embodiment of the present application.
Detailed Description
The present application is described in further detail below with reference to the attached drawings.
A person skilled in the art, after reading the present specification, may make modifications to the present embodiments as necessary without inventive contribution, but only within the scope of the claims of the present application are protected by patent laws.
In order to make the objects, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are some embodiments of the present application, but not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
In addition, the term "and/or" herein is only one kind of association relationship describing an associated object, and means that there may be three kinds of relationships, for example, a and/or B, which may mean: a exists alone, A and B exist simultaneously, and B exists alone. In addition, the character "/" herein generally indicates that the former and latter associated objects are in an "or" relationship, unless otherwise specified.
The embodiments of the present application will be described in further detail with reference to the drawings attached hereto.
The embodiment of the application provides a self-service laundry method for a hotel, which is executed by an electronic device, wherein the electronic device can be a server or a terminal device, the server can be an independent physical server, a server cluster or a distributed system formed by a plurality of physical servers, and a cloud server for providing cloud computing service. The terminal device may be a smart phone, a tablet computer, a notebook computer, a desktop computer, etc., but is not limited thereto, the terminal device and the server may be directly or indirectly connected through a wired or wireless communication manner, and as shown in fig. 1, the method includes step S101, step S102, step S103, step S104, and step S105,
s101, receiving a service selection instruction triggered by a user.
The service comprises a washing service, a drying service and a washing and drying combined service.
For the embodiment of the application, the service selection instruction triggered by the user can be triggered by the user through the terminal device, in the embodiment of the application, the wechat applet can be opened on the terminal device, and the washing service, the drying service or the washing and drying combined service can be selected through the wechat applet. The WeChat applet is developed by the service provider, for example, in embodiments of the present application, the WeChat applet may be developed by the hotel party. After the user selects the service through the WeChat applet, the electronic equipment obtains a service selection instruction of the user, and therefore the service required by the user is obtained.
And S102, acquiring the use state information of the electric equipment based on the selection service instruction.
Wherein, the using state information comprises an occupied state and an idle state, and the electric appliance device comprises at least one washing device and at least one drying device.
In this application embodiment, electronic equipment and electrical equipment accessible WIFI (wireless communication technology) are connected, also can connect through the bluetooth, still can connect through Mesh (wireless grid network) network deployment, and electronic equipment and electrical equipment's connected mode is no longer injectd here, and electronic equipment and electrical equipment are connected the back, can acquire electrical equipment's user state to be convenient for learn the laundry equipment and the drying equipment that are in occupation state and be in the laundry equipment and the drying equipment of idle state.
S103, if the electrical equipment meets the preset conditions, determining the best electrical equipment.
Wherein the preset conditions include:
the use state information of each laundry device and/or each drying device is an occupied state.
For the embodiment of the application, if the user selects the washing service or the drying service and each washing device or each drying device is in the occupied state, the electronic device determines the best washing device or the best drying device. The user can wash or dry the laundry in the shortest time by reserving the optimum washing device or the optimum drying device.
If the user selects the washing and drying combined service and each laundry device and each drying device are in the occupied state, the electronic device determines the optimal laundry device and the optimal drying device. The user can conveniently wash clothes in the shortest time by reserving the optimal washing equipment or the optimal drying equipment, and the clothes can be dried by the optimal drying equipment after the washing is finished.
And S104, transmitting a reservation signal to the terminal equipment corresponding to the user based on the optimal electric equipment.
For the embodiment of the application, the electronic equipment determines the best electric equipment and then sends the reservation signal to the user terminal, and the terminal equipment can generate and display the option of reserving the best electric equipment through the WeChat applet after receiving the reservation signal, so that the user can conveniently select whether to reserve the best electric equipment.
And S105, reserving the optimal electric equipment if a reservation confirmation instruction triggered by the user is received.
For the embodiment of the application, the instruction for confirming the reservation triggered by the user may be generated by the wechat applet, taking step S104 as an example, the instruction for confirming the reservation may be triggered by the user clicking a reserved option in the wechat applet, after the user clicks the confirmation reservation, the electronic device receives the instruction for confirming the reservation and knows that the user confirms the best electrical equipment for reserving, and the electronic device immediately reserves the best electrical equipment. After the user makes a successful appointment, the best electric equipment can be used for service, so that the service effect is improved.
In a possible implementation manner of the embodiment of the present application, the determining the optimal electrical device in step S103 specifically includes step S1031 (not shown in the figure), step S1032 (not shown in the figure), step S1033 (not shown in the figure), step S1034 (not shown in the figure), and step S1035 (not shown in the figure), wherein,
and S1031, acquiring the occupation start time information and the occupation duration information of each laundry device and/or each drying device.
For the embodiment of the application, if the user only selects the washing service and each washing device is in the occupied state, the electronic device acquires the occupied duration information of each washing device. Assuming that there are 3 laundry devices, the initial occupation time of the 3 laundry devices is 17: 30: 00. 17: 44: 00 and 17: 50: 00. the occupation time information of the 3 laundry devices is 45min, 40min and 35min respectively.
If any laundry device has a queuing condition, adding the use time in the queuing condition into the occupation time information, for example, the occupation time information of the current laundry service of one laundry device is 45min, the queuing exists once after the current laundry service is finished, and the use time in the queuing condition is 40min, so that the occupation time information of the laundry device is 85 min.
S1032, acquires the current time information.
For the embodiment of the present application, it is convenient to know the remaining time information of each laundry device and/or each drying device by acquiring the current time information, assuming that the current time information is 18:00: 00.
S1033, remaining time information of each laundry device and/or each drying device is determined based on the current time information, the occupation start time information, and the occupation time period information.
For the embodiment of the present application, it is assumed that the user only selects the laundry service, and the remaining time information of the 3 laundry devices is "first station 15 min", "second station 24 min", and "third station 25 min", respectively, taking step S1031 and step S1032 as an example. The method of determining remaining time information of each drying device refers to the laundry device when the user selects only the drying service and each drying device is in the occupied state.
S1034, sorting the remaining time information of each laundry device and/or each drying device.
For the embodiment of the present application, taking step S1033 as an example, the remaining time information of 3 laundry devices is arranged from small to large as: the first station is more than the second station is more than the third station.
S1035, determining an optimal electrical device based on the sorting result, where the optimal electrical device is an electrical device with the shortest remaining time information.
For the embodiment of the present application, taking step S1034 as an example, the first laundry device is the best electrical appliance. The user can use the laundry device in the shortest time by reserving the first laundry device to perform the laundry service.
In the embodiment of the present application, it is assumed that the user selects the washing and drying combination service, the use time information of the washing service selected by the user is 40min, and the use time information of the drying service selected by the user is 30 min. And 3 laundry devices and 3 drying equipment are total, and 3 laundry devices are all in an occupied state. Taking step S1032, step S1033, and step S1034 as examples, the remaining time information corresponding to the 3 laundry devices is "first station 15 min", "second station 24 min", and "third station 25 min", respectively. Therefore, the preferred laundry appliance is the first laundry appliance. The time that the user can use the first laundry device is "18: 15: 00". The time at the end of the laundry service is "18: 55: 00". The electronic device determines an optimal drying device based on the time when the laundry service is ended and the remaining time information of the 3 drying devices.
If the drying device in the idle state exists at the time of finishing the washing service, the best drying device is the drying device in the idle state, and the user can directly reserve the drying device in the idle state. After the user makes an appointment with the drying device, the drying device is marked as an appointment state when the laundry service is finished.
If all the drying devices are in the occupied state when the laundry service is finished, the remaining time information corresponding to 3 drying devices is assumed to be "first 80 min", "second 90 min", and "third 100 min", respectively. The electronic equipment sorts the residual time information of the three drying devices, and the residual time information of the 3 drying devices is arranged from small to large as follows: the first station is more than the second station is more than the third station. The time that the first drying apparatus can be reserved is "19: 20: 00 ", the time that the second drying apparatus can be reserved is" 19: 30: 00 ", the time that the third drying apparatus can be reserved is" 19: 40: 00". Namely, the best drying equipment is the first equipment. Therefore, when the user selects the washing and drying combined service, the optimal laundry device is the first laundry device, and the optimal drying device is the first drying device. The user can finish the washing and drying combined service in the shortest time by reserving the first washing device and the first drying device.
In a possible implementation manner of the embodiment of the present application, the usage state information further includes a reservation state, the method further includes step S106 (not shown in the figure), step S107 (not shown in the figure), and step S108 (not shown in the figure), and step S106 may be executed after step S105 or simultaneously with step S105, wherein,
and S106, determining the time information when any electric appliance is marked as the reserved state.
For the present embodiment, for example, the user is connected to the internet at "17: 55: 00 ", a laundry device is reserved, and the electronic device determines that the reserved time point of the laundry device is' 17: 55: 00".
And S107, recording the time length information of any electric appliance in the reserved state.
For the embodiment of the present application, taking step S106 as an example, the laundry device is set as "17: 55: 00' are reserved, the laundry appliance is marked as a reserved state. The electronic device starts to record the time when the laundry device is in the reserved state. For example, after 5min, the laundry device is in a reserved state of 5 min.
And S108, if the duration information reaches the preset duration threshold, marking any electric equipment in an idle state.
For the embodiment of the present application, step S107 is taken as an example, and it is assumed that the reserved time length threshold is 10 min. The electronic equipment records the time length of the laundry equipment in the reserved state, and when the time length information of the laundry equipment in the reserved state reaches 10min, the fact that the user does not use the laundry equipment for a long time is indicated. In order to reduce the waste of the laundry equipment resources, the electronic equipment marks the laundry equipment as an idle state again so as to facilitate the reserved use of other users.
In a possible implementation manner of the embodiment of the present application, the method further includes step S109 (not shown in the figure) and step S110 (not shown in the figure), wherein,
and S109, if any electrical equipment is in an occupied state, detecting whether the residual service time of any electrical equipment reaches a preset time threshold value.
For the embodiment of the present application, it is assumed that a laundry device is in an occupied state, and the preset time threshold is 5 min. The electronic equipment detects whether the residual service time of the laundry equipment reaches 5min in real time.
And S110, if so, sending first prompt information to the terminal equipment corresponding to the user.
For the embodiment of the present application, taking step S109 as an example, when the remaining usage time of the laundry device reaches 5min, it indicates that the laundry service is about to end. The electronic device sends a first prompt message to the terminal device corresponding to the user, wherein the first prompt message may be a character message of 'the laundry service is about to end' displayed by the wechat applet, or a voice message of 'the laundry service is about to end' sent by the wechat applet controlling the terminal device. Thereby enabling the user to timely know that the laundry service is about to be ended.
In a possible implementation manner of the embodiment of the present application, the method further includes step S111 (not shown in the figure), step S112 (not shown in the figure), and step S113 (not shown in the figure), and step S111 may be executed after step S110, wherein,
and S111, if any electric equipment reaches the use time, sending second prompt information to the terminal equipment corresponding to the user.
The second prompt information is used for representing whether the clothes are taken out or not, and the using time is the using time of any electric appliance selected by the user.
For the embodiment of the application, taking a certain laundry device as an example, the service time of the laundry device selected by the user through the WeChat applet is 40min, and the electronic device judges that the service time of the laundry device reaches 40min, which indicates that the laundry service of the user is finished. And the electronic equipment sends second prompt information to the terminal equipment corresponding to the user.
For example, the second prompt message may be option information of "whether clothes are taken out" displayed on the terminal device of the user by the wechat applet, the wechat applet pushes the option information of "whether clothes are taken out" to the user, and the option information further includes a feedback option "yes". If the user takes out the clothes, the user can click the 'yes' option, if the user does not take out the clothes, the user can be reminded to take out the clothes in time after second prompt information of 'whether the clothes are taken out' is pushed to the user, and then the user can confirm to take out the clothes by clicking the 'yes' option.
And S112, if an instruction for confirming that the clothes are taken out is received, which is triggered by the user, any electric equipment is marked to be in an idle state.
For the embodiment of the present application, taking step S111 as an example, the instruction for determining that the laundry is taken out is triggered by the user based on the option information of "whether the laundry is taken out or not". The electronic device receives the instruction for confirming that the clothes are taken out, namely, the user selects the 'yes' option, and indicates that no clothes exist in the laundry device, so that the electronic device can mark the laundry device in an idle state again, and the subsequent use of other users is facilitated.
And S113, if the instruction for confirming that the clothes are taken out and triggered by the user is not received after the preset time, sending third prompt information to the terminal equipment corresponding to the manager.
For the embodiment of the application, it is assumed that the preset time is 10min, timing is started after the use time of the electrical equipment is over, and if an instruction for confirming that the clothes are taken out and triggered by a user is not received after 10min, it is indicated that the user does not take out the clothes, so that the use of the electrical equipment is influenced. When the user uses the WeChat small program to reserve the service, the room number corresponding to the user can be input through the WeChat small program, and after the room number is input by the user, the electronic equipment can acquire the room number, so that the corresponding relation between the room number and the user is obtained. And the electronic equipment sends third prompt information to the terminal equipment corresponding to the administrator. The third prompt message may be a short message text message of "room 111, first laundry device clothes are not taken out", or a text message of "room 111, first laundry device clothes are not taken out" which is pushed to a terminal device of a manager through a micro-message applet, or a voice message of "room 111, first laundry device clothes are not taken out" which is played after the manager is put through by making a call to the terminal device corresponding to the manager. After receiving the third prompt message, the manager can take out the clothes in the electrical equipment in time and send the clothes to the room of the user, so that the use efficiency of the electrical equipment is improved, and the service quality is improved.
In a possible implementation manner of the embodiment of the present application, the method further includes step S114 (not shown in the figure) and step S115 (not shown in the figure), and step S114 may be executed simultaneously with step S109, or after step S109, or before step S109, where,
and S114, if any electric equipment is in the occupied state, detecting whether the household electric equipment in the user room corresponding to any electric equipment is in the working state.
For the embodiment of the application, the room number of each room and the household appliance corresponding to each room number are prestored in the electronic device. For example, "room number 111" corresponds to "smart tv 111A". Whether the electronic equipment detects the smart television in the user room and is in a working state, whether the smart television is connected with the network can be detected through detecting, and the electronic equipment acquires the household appliance equipment connected with the WIFI network by taking the smart television as an example, and can learn that the smart television is in the working state after detecting that the smart television is connected with the WIFI network.
And S115, if the household appliance is in the working state, controlling the household appliance to output the service state information.
Wherein the service state information includes remaining time information of the washing service or the drying service.
For the embodiment of the present application, for example, a certain user enters "room number 111", and it is detected that "smart television 111A" in the room is in an operating state. If the user reserves the washing service through the WeChat applet and performs the washing service, the electronic device controls the smart television to display the remaining time information of the washing service, for example, the information of the characters of 'washing service, 20min remaining' is displayed through the smart television, so that the user can know the progress of the washing service more conveniently.
In a possible implementation manner of the embodiment of the present application, the method further includes step S116 (not shown in the figure), step S117 (not shown in the figure), step S118 (not shown in the figure), and step S119 (not shown in the figure), and step S116 may be executed after step S101, wherein,
and S116, if the user selects the washing service or the washing and drying combined service, pushing the clothes type information.
For the embodiment of the present application, the electronic device stores the information of the types of clothes, such as "daily clothes", "heavy clothes", and "light and thin clothes", in advance. After the electronic equipment knows that the user selects the washing service or the washing and drying combined service, the electronic equipment pushes the clothes type information to the terminal equipment corresponding to the user so that the user can select the types of the clothes to be cleaned.
And S117, receiving a feedback signal triggered by a user.
The feedback signal is generated after the user triggers the selection operation according to the clothes type information.
For the embodiment of the application, taking the step S116 as an example, the electronic device may push the clothing type information to the user through the WeChat applet, and the clothing type information is displayed on the terminal device of the user, so that the user can select, for example, the user selects "standard clothing", and after the user clicks the "standard clothing" on the screen of the terminal device, the terminal device generates the feedback signal and sends the feedback signal to the electronic device, and the feedback signal may represent that the user selects "standard clothing". The electronic device receives the feedback signal to facilitate analysis of the feedback signal.
And S118, determining clothes type information selected by the user from the feedback signal aiming at the clothes type information.
For the embodiment of the application, the electronic equipment analyzes the feedback signal after receiving the feedback signal, so that the type of the clothes represented by the feedback signal is determined. And the electronic equipment can know the clothes type selected by the user after determining the clothes type represented by the feedback signal.
And S119, pushing the corresponding washing mode based on the clothes type information selected by the user.
For the embodiment of the present application, a laundry mode corresponding to each type of laundry is pre-stored in the electronic device, for example, a "standard laundry" mode corresponds to a "standard laundry," a "heavy laundry" mode corresponds to a "soaking laundry" mode, and a "light and thin laundry" mode corresponds to a "quick washing" mode. Assuming that the electronic device knows that the user is about to wash the light and thin clothes according to the feedback signal, the electronic device pushes a fast washing mode to the user. The user can choose whether to wash the laundry using the "quick wash" mode by the WeChat applet.
The above embodiment introduces a self-service laundry method for a hotel from the perspective of a method flow, and the following embodiment introduces a self-service laundry device for a hotel from the perspective of a virtual module or a virtual unit, which is described in detail in the following embodiment.
The embodiment of the present application provides a device 20 for self-service laundry in hotel, as shown in fig. 2, the device 20 for self-service laundry in hotel specifically may include:
the first receiving module 201 receives a service selection instruction triggered by a user, wherein the service comprises a washing service, a drying service and a washing and drying combined service;
a first obtaining module 202, configured to obtain, based on a service selection instruction, usage state information of an electrical device, where the usage state information includes an occupied state and an idle state, and the electrical device includes at least one laundry device and at least one drying device;
the first determining module 203 is used for determining the optimal electrical equipment when the electrical equipment meets the preset condition;
the preset conditions include:
the use state information of each laundry device and/or each drying device is an occupation state;
a first sending module 204, configured to send a reservation signal to a terminal device corresponding to a user based on the optimal electrical device;
the reservation module 205 is configured to reserve the optimal electrical device when acquiring a reservation confirmation instruction triggered by a user.
For the embodiment of the present application, the first receiving module 201 receives a service selection instruction triggered by a user, so that the service required by the user can be known conveniently. After the first receiving module 201 receives a service selection instruction triggered by a user, the first obtaining module 202 obtains the use state information of each electrical device, so that the electrical devices in the occupied state and the electrical devices in the idle state can be known conveniently. The electronic device determines whether the electrical device meets a preset condition, and if the electrical device meets the preset condition, the first determining module 203 determines the best electrical device. The best appliance is the appliance that the user is the fastest able to use. The first sending module 204 sends a reservation signal to the terminal device of the user, so that the user can conveniently select whether to reserve the best electrical equipment, and if the electronic device receives a preset confirmation instruction, the reservation module 205 reserves the best electrical equipment. Through determining the best electric equipment, the user can conveniently reserve the laundry equipment or the drying equipment which can be used most quickly.
In a possible implementation manner of the embodiment of the present application, when determining the optimal electrical device, the first determining module 203 is specifically configured to:
acquiring the initial occupation time information and the occupation time length information of each laundry device and/or each drying device;
acquiring current time information;
determining remaining time information of each laundry device and/or each drying device based on the current time information, the occupation start time information, and the occupation duration information;
sequencing the remaining time information of each laundry device and/or each drying device;
and determining the optimal electrical equipment based on the sequencing result, wherein the optimal electrical equipment is the electrical equipment with the shortest remaining time information.
In a possible implementation manner of the embodiment of the present application, the usage state information further includes a reservation state, and the apparatus 20 further includes:
the second determining module is used for determining the time information when any electrical equipment is marked as a reserved state;
the recording module is used for recording the duration information of any electrical equipment in a reserved state;
and the first marking module is used for marking any electric appliance equipment into an idle state when the time length information reaches the preset time length threshold value.
In a possible implementation manner of the embodiment of the present application, the apparatus 20 further includes:
the first detection module is used for detecting whether the residual service time of any electrical equipment reaches a preset time threshold value or not when any electrical equipment is in an occupied state;
and the second sending module is used for sending the first prompt information to the terminal equipment corresponding to the user when the first prompt information arrives.
In a possible implementation manner of the embodiment of the present application, the apparatus 20 further includes:
the third sending module is used for sending second prompt information to the terminal equipment corresponding to the user when the use time of any electric equipment reaches, wherein the second prompt information is used for representing whether the clothes are taken out or not, and the use time is the use time of any electric equipment selected by the user;
the second marking module is used for marking any electric appliance equipment to be in an idle state when receiving an instruction for confirming that the clothes are taken out and triggered by a user;
and the fourth sending module is used for sending third prompt information to the terminal equipment corresponding to the manager when the instruction for confirming that the clothes are taken out and triggered by the user is not received after the preset time is up.
In a possible implementation manner of the embodiment of the present application, the apparatus 20 further includes:
the second detection module is used for detecting whether the household electrical appliances in the user room corresponding to any electrical appliance are in the working state or not when any electrical appliance is in the occupied state;
and the control module is used for controlling the household appliance to output service state information when the household appliance is in a working state, wherein the service state information comprises the remaining time information of the washing service or the drying service.
In a possible implementation manner of the embodiment of the present application, the apparatus 20 further includes:
the first pushing module is used for pushing the clothes type information when a user selects washing service or washing and drying combined service;
the second receiving module is used for receiving a feedback signal triggered by a user, wherein the feedback signal is generated after the user triggers selection operation aiming at the clothes type information;
a third determining module for determining the clothes type information selected by the user from the feedback signal aiming at the clothes type information;
and the second pushing module is used for pushing the corresponding washing mode based on the clothes type information selected by the user.
In this embodiment, the first receiving module 201 and the second receiving module may be the same receiving module or different receiving modules. The first determining module 203, the second determining module, and the third determining module may be the same determining module, may be different determining modules, or may be partially the same determining module. The first sending module 204, the second sending module, the third sending module and the fourth sending module may be the same sending module, may be different sending modules, or may be partially the same sending module. The first marking module and the second marking module may be the same marking module or different marking modules. The first detection module and the second detection module may be the same detection module or different detection modules. The first pushing module and the second pushing module may be the same pushing module or different pushing modules.
The embodiment of the application provides a device 20 for self-service laundry in a hotel, which is suitable for the embodiment of the method and is not repeated herein.
In an embodiment of the present application, an electronic device is provided, and as shown in fig. 3, an electronic device 30 shown in fig. 3 includes: a processor 301 and a memory 303. Wherein processor 301 is coupled to memory 303, such as via bus 302. Optionally, the electronic device 30 may also include a transceiver 304. It should be noted that the transceiver 304 is not limited to one in practical applications, and the structure of the electronic device 30 is not limited to the embodiment of the present application.
The Processor 301 may be a CPU (Central Processing Unit), a general-purpose Processor, a DSP (Digital Signal Processor), an ASIC (Application Specific Integrated Circuit), an FPGA (Field Programmable Gate Array) or other Programmable logic device, a transistor logic device, a hardware component, or any combination thereof. Which may implement or perform the various illustrative logical blocks, modules, and circuits described in connection with the disclosure. The processor 301 may also be a combination of computing functions, e.g., comprising one or more microprocessors, a combination of a DSP and a microprocessor, or the like.
The Memory 303 may be a ROM (Read Only Memory) or other type of static storage device that can store static information and instructions, a RAM (Random Access Memory) or other type of dynamic storage device that can store information and instructions, an EEPROM (Electrically Erasable Programmable Read Only Memory), a CD-ROM (Compact Disc Read Only Memory) or other optical Disc storage, optical Disc storage (including Compact Disc, laser Disc, optical Disc, digital versatile Disc, blu-ray Disc, etc.), a magnetic Disc storage medium or other magnetic storage device, or any other medium that can be used to carry or store desired program code in the form of instructions or data structures and that can be accessed by a computer, but is not limited to these.
The memory 303 is used for storing application program codes for executing the scheme of the application, and the processor 301 controls the execution. The processor 301 is configured to execute application program code stored in the memory 303 to implement the aspects illustrated in the foregoing method embodiments.
Among them, electronic devices include but are not limited to: mobile terminals such as mobile phones, notebook computers, digital broadcast receivers, PDAs (personal digital assistants), PADs (tablet computers), PMPs (portable multimedia players), in-vehicle terminals (e.g., car navigation terminals), and the like, and fixed terminals such as digital TVs, desktop computers, and the like. But also a server, etc. The electronic device shown in fig. 3 is only an example, and should not bring any limitation to the functions and the scope of use of the embodiments of the present application.
The present application provides a computer-readable storage medium, on which a computer program is stored, which, when running on a computer, enables the computer to execute the corresponding content in the foregoing method embodiments. Compared with the related art, the electronic equipment receives the service selection instruction triggered by the user, so that the service required by the user can be known conveniently. After receiving a service selection instruction triggered by a user, the electronic equipment acquires the use state information of each electrical equipment, so that the electrical equipment in an occupied state and the electrical equipment in an idle state can be known conveniently. The electronic equipment judges whether the electrical equipment meets the preset conditions or not, and if the electrical equipment meets the preset conditions, the electronic equipment determines the optimal electrical equipment. The best appliance is the appliance that the user is the fastest able to use. The electronic equipment sends a reservation signal to the terminal equipment of the user, so that the user can conveniently select whether to reserve the best electric equipment, and if the electronic equipment receives a preset confirmation instruction, the best electric equipment is reserved. Through determining the best electric equipment, the user can conveniently reserve the laundry equipment or the drying equipment which can be used most quickly.
It should be understood that, although the steps in the flowcharts of the figures are shown in order as indicated by the arrows, the steps are not necessarily performed in order as indicated by the arrows. The steps are not performed in the exact order shown and may be performed in other orders unless explicitly stated herein. Moreover, at least a portion of the steps in the flow chart of the figure may include multiple sub-steps or multiple stages, which are not necessarily performed at the same time, but may be performed at different times, which are not necessarily performed in sequence, but may be performed alternately or alternately with other steps or at least a portion of the sub-steps or stages of other steps.
The foregoing is only a partial embodiment of the present application, and it should be noted that, for those skilled in the art, various modifications and decorations can be made without departing from the principle of the present application, and these modifications and decorations should also be regarded as the protection scope of the present application.
Claims (10)
1. A self-service laundry method for hotels is characterized by comprising the following steps:
receiving a service selection instruction triggered by a user, wherein the service comprises a washing service, a drying service and a washing and drying combined service;
acquiring use state information of electric equipment based on the selection service instruction, wherein the use state information comprises an occupied state and an idle state, and the electric equipment comprises at least one piece of washing equipment and at least one piece of drying equipment;
if the electrical equipment meets the preset conditions, determining the optimal electrical equipment;
the preset conditions include:
the using state information of each laundry device and/or each drying device is an occupation state;
sending a reservation signal to a terminal device corresponding to a user based on the optimal electrical equipment;
and if a reservation confirmation instruction triggered by the user is received, reserving the best electric equipment.
2. The hotel self-service laundry method according to claim 1, wherein the determining of the optimal electrical equipment comprises:
acquiring the initial occupation time information and the occupation time length information of each laundry device and/or each drying device;
acquiring current time information;
determining remaining time information of each laundry device and/or each drying device based on the current time information, the occupation start time information, and the occupation duration information;
sequencing the remaining time information of each laundry device and/or each drying device;
and determining the optimal electrical equipment based on the sequencing result, wherein the optimal electrical equipment is the electrical equipment with the shortest remaining time information.
3. The method of claim 1, wherein the usage status information further comprises a reservation status, the method further comprising:
determining time information when any electrical equipment is marked as a reserved state;
recording the duration information of any electrical equipment in a reserved state;
and if the duration information reaches a reserved duration threshold, marking any electric equipment in an idle state.
4. A method of self-washing a hotel as recited in claim 2, further comprising:
if any electrical equipment is in an occupied state, detecting whether the residual service time of any electrical equipment reaches a preset time threshold value;
and if so, sending first prompt information to the terminal equipment corresponding to the user.
5. A method of self-washing a hotel as recited in claim 1, further comprising:
if any electric equipment reaches the use time, sending second prompt information to the terminal equipment corresponding to the user, wherein the second prompt information is used for representing whether the clothes are taken out or not, and the use time is the use time of any electric equipment selected by the user;
if an instruction for confirming that the clothes are taken out is received, which is triggered by a user, any electric equipment is marked to be in an idle state;
and if the instruction for confirming that the clothes are taken out triggered by the user is not received after the preset time is up, sending third prompt information to the terminal equipment corresponding to the manager.
6. A method of self-washing a hotel as recited in claim 2, further comprising:
if any electrical equipment is in an occupied state, detecting whether the household electrical equipment in a user room corresponding to the electrical equipment is in a working state;
and if the household appliance is in a working state, controlling the household appliance to output service state information, wherein the service state information comprises the remaining time information of the washing service or the drying service.
7. A method of self-washing a hotel as recited in claim 1, further comprising:
if the user selects the washing service or the washing and drying combined service, the clothes type information is pushed;
receiving a feedback signal triggered by a user, wherein the feedback signal is generated after the user triggers selection operation aiming at the clothes type information;
determining clothes type information selected by a user from the feedback signal aiming at the clothes type information;
and pushing a corresponding washing mode based on the clothes type information selected by the user.
8. A device of a self-service laundry method of a hotel is characterized by comprising the following steps:
the first receiving module is used for receiving a service selection instruction triggered by a user, wherein the service comprises a washing service, a drying service and a washing and drying combined service;
the first acquisition module is used for acquiring the use state information of the electric equipment based on the service selection instruction, wherein the use state information comprises an occupied state and an idle state, and the electric equipment comprises at least one piece of washing equipment and at least one piece of drying equipment;
the first determining module is used for determining the optimal electric equipment when the electric equipment meets the preset condition;
the preset conditions include:
the using state information of each laundry device and/or each drying device is an occupation state;
the first sending module is used for sending a reservation signal to the terminal equipment corresponding to the user based on the optimal electric equipment;
and the reservation module is used for reserving the best electric equipment when acquiring a reservation confirmation instruction triggered by the user.
9. An electronic device, comprising:
one or more processors;
a memory;
one or more applications, wherein the one or more applications are stored in the memory and configured to be executed by the one or more processors, the one or more programs configured to: executing the self-service laundry method for hotels according to any one of claims 1 to 7.
10. A computer-readable storage medium, on which a computer program is stored, wherein the program, when executed by a processor, implements a method of self-washing a hotel as claimed in any one of claims 1 to 7.
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CN202111387755.8A CN114091712A (en) | 2021-11-22 | 2021-11-22 | Hotel self-service clothes washing method and device, electronic equipment and storage medium |
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Cited By (2)
Publication number | Priority date | Publication date | Assignee | Title |
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CN116227635A (en) * | 2023-02-10 | 2023-06-06 | 艾米丁(杭州)互联网科技有限公司 | Intelligent reservation scheduling management system for washing and protecting factory |
CN116912993A (en) * | 2023-09-13 | 2023-10-20 | 厦门悠生活网络科技有限公司 | Clothes washing service providing method of shared washing machine based on Internet of things |
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2021
- 2021-11-22 CN CN202111387755.8A patent/CN114091712A/en active Pending
Cited By (4)
Publication number | Priority date | Publication date | Assignee | Title |
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CN116227635A (en) * | 2023-02-10 | 2023-06-06 | 艾米丁(杭州)互联网科技有限公司 | Intelligent reservation scheduling management system for washing and protecting factory |
CN116227635B (en) * | 2023-02-10 | 2024-07-19 | 云洗服务技术(山西)有限公司 | Intelligent reservation scheduling management system for washing and protecting factory |
CN116912993A (en) * | 2023-09-13 | 2023-10-20 | 厦门悠生活网络科技有限公司 | Clothes washing service providing method of shared washing machine based on Internet of things |
CN116912993B (en) * | 2023-09-13 | 2023-11-21 | 厦门悠生活网络科技有限公司 | Clothes washing service providing method of shared washing machine based on Internet of things |
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