CN114078297A - Artificial intelligence interaction cloud terminal device based on speech recognition and virtual customer service - Google Patents
Artificial intelligence interaction cloud terminal device based on speech recognition and virtual customer service Download PDFInfo
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Abstract
The utility model provides an interactive cloud terminating set of artificial intelligence based on speech recognition and virtual customer service, includes display screen (1) and the host computer body (2), and the front portion of the host computer body (2) is provided with the interactive subassembly of pronunciation, and the top of the host computer body (2) is ramp (3), display screen (1) is connected through back shaft (31) rotation with ramp (3), the back mounted of display screen (1) has arc (4), offers arc (32) the same with arc (4) profile from ramp (3) surface to the inside of the host computer body (2), set up driving tooth (41) that are on a parallel with back shaft (31) axis on the cambered surface of arc (4), the internally mounted of the host computer body (2) has step motor (5), and step motor (5) pass through gear train (51) and mesh with driving tooth (41) all the time. The device can discern voice command, and the angle of intelligent regulation display screen (1) and camera (11) is served different crowds.
Description
Technical Field
The invention relates to the technical field of national grid power self-service terminal application, in particular to an artificial intelligence interaction cloud terminal device based on voice recognition and virtual customer service.
Background
At present, the national grid power service develops a self-service terminal product for an offline business hall, and provides an innovative means for the online and offline integrated landing. The cloud terminal breaks through the limitation of insufficient input and output means of palm application, realizes the functions of high shooting, identity card reading and scanning, union pay card flash payment, two-dimensional code scanning and payment, electronic invoice printing, receipt printing and the like, provides services such as electricity purchasing, inquiry, electricity handling and the like for customers, and simultaneously realizes easy registration and easy login by using the technologies such as face recognition, identity card verification and the like, establishes frequent customer figures, and has smoother service handling process and better experience.
However, in the self-service use of the terminal, because the people handling the service have difference in height, some people have shorter height, and cannot see the screen clearly, even cannot carry out face recognition, the self-service terminal is still imperfect to the adjustment of the camera angle and the screen visual angle, especially for the disabled, the screen is difficult to see clearly when carrying out self-service operation, and for some people who move or are inconvenient to operate, how to reduce their operation difficulty as much as possible, the intelligent degree of the self-service terminal is enhanced, and the problem of continuous solution at present is solved.
Disclosure of Invention
In order to solve the problems, the invention provides an artificial intelligence interaction cloud terminal device based on voice recognition and virtual customer service, which is provided with voice interaction components, manual operation can be replaced by recognized voice, each component takes a safety master control as a control core, a stepping motor can stably drive an arc-shaped plate to rotate under the control of the safety master control, a display screen and a camera can synchronously rotate through the arc-shaped plate, and meanwhile, the arc-shaped plate plays a supporting role, so that the device can recognize voice commands, intelligently adjust the angles of the display screen and the camera, and serve different people.
The technical scheme of the invention is as follows:
an artificial intelligence interaction cloud terminal device based on voice recognition and virtual customer service comprises a display screen and a host machine body, wherein a camera is installed at the top of the display screen, a voice interaction assembly and a man-machine operation assembly are arranged at the front part of the host machine body, the voice interaction assembly and the man-machine operation assembly are both electrically connected with a safety main control device in the host machine body, the top of the host machine body is an inclined plane body, a supporting shaft is arranged at the front end of the inclined plane body, the display screen and the inclined plane body are rotatably connected through the supporting shaft, the back of the display screen can be attached to the inclined plane body, an arc-shaped plate is installed on the back of the display screen, the display screen and the camera are electrically connected with the safety main control device through a cable arranged in the arc-shaped plate, an arc-shaped groove with the same profile as the arc-shaped plate is arranged from the surface of the inclined plane to the inside of the host machine body, and the axis of the arc-shaped plate, the axis of the arc-shaped groove and the axis of the supporting shaft coincide, offer the driving tooth that is on a parallel with the back shaft axis on the cambered surface of arc, the width that drives the tooth is 1/3 of arc width at least, the internally mounted of the host computer body has step motor, the arc wall switches on with step motor near driving tooth one side, step motor passes through the gear train all the time with the driving tooth meshing, step motor is connected with safe main control electricity.
According to the artificial intelligence interaction cloud terminal device based on voice recognition and virtual customer service, the included angle between the inclined plane body and the vertical direction ranges from 30 degrees to 60 degrees.
Furthermore, the rotatable angle of display screen is greater than the contained angle of ramp and vertical direction, and the display screen can incline certain angle forward promptly, has increased visual angle.
As a better implementation mode, the top of the display screen is also provided with an inclination angle sensor parallel to the display screen, the inclination angle sensor is electrically connected with the safety main control unit, and the inclination angle of the current display screen can be accurately measured through the inclination angle sensor.
In order to obtain better stability, increase the regulation degree of freedom at this terminal simultaneously, the host computer body passes through vertical slide rail and installs on the support frame, still fixed mounting has electric putter on the support frame, electric putter's top and host computer body coupling, electric putter is connected with safe main control electricity, and the display screen goes up and down together with the host computer body synchronization, finally can realize the best visual angle.
As a specific implementation manner, the inner arc surface and the outer arc surface of the arc plate are both provided with driving teeth, the length of the driving teeth on the inner arc surface is equal to the inner arc length of the arc plate, and the length of the driving teeth on the outer arc surface is equal to the outer arc length of the arc plate.
Further, the internally mounted of the host computer body has two step motor, the arc wall inboard switches on with a step motor respectively with the outside, step motor all through the gear train all the time with drive tooth meshing, two step motor are at same time rotation opposite direction, and two step motor simultaneous workings can drive the arc and rotate more steadily, and two step motor's static moment is bigger, more can prevent the arc rotation when static.
Further, the human-machine operation assembly comprises adjusting buttons, and the adjusting buttons comprise an ascending button, a descending button, a screen forward-leaning button and a screen backward-leaning button.
Furthermore, the man-machine operation assembly further comprises a human body induction module, and the safety master control can actively play prompt tones when sensing that a person exists.
As a specific implementation, the voice interaction component includes a microphone and a speaker for receiving voice and playing prompts.
Compared with the prior art, the invention has the advantages that:
according to the artificial intelligence interaction cloud terminal device based on voice recognition and virtual customer service, under the control of a safety master control, a stepping motor can be controlled to stably drive an arc-shaped plate to rotate according to an input signal of a voice interaction assembly, so that the aim of synchronously rotating the arc-shaped plate, a display screen and a camera is fulfilled, the arc-shaped plate rotates to a proper angle, and meanwhile, the arc-shaped plate has a more stable supporting effect on the display screen; in addition, the display screen can be inclined forward by a certain angle, so that the visual angle is increased; the inclination angle sensor can accurately measure the inclination angle of the current display screen; the sliding rail, the supporting frame and the electric push rod structure can obtain better stability, and meanwhile, the adjustment freedom degree of the terminal is increased; the two stepping motors work simultaneously, the arc-shaped plate can be driven to rotate more stably, the static torque of the two stepping motors is larger, and the arc-shaped plate can be prevented from rotating when the two stepping motors are static; the adjusting button increases the angle adjusting mode; the human body induction module can enable the device to work when people come, and electric quantity is saved.
Drawings
The aspects and advantages of the present application will become apparent to those of ordinary skill in the art upon reading the following detailed description of the preferred embodiments. The drawings are only for purposes of illustrating the preferred embodiments and are not to be construed as limiting the invention.
In the drawings:
FIG. 1 is a schematic sectional view showing a display panel of example 1 in a state of maximum tilt forward;
FIG. 2 is a schematic view of an arc plate and a display screen according to embodiment 1;
FIG. 3 is a schematic view showing a structure of connecting a display screen and a support shaft in embodiment 1;
FIG. 4 is a schematic front view of the apparatus in example 1;
FIG. 5 is a schematic cross-sectional view illustrating a display panel of embodiment 1 in a state of being attached to an inclined body;
fig. 6 is a circuit block diagram in embodiment 1.
The components represented by the reference numerals in the figures are:
1. display screen, 11, camera, 12, tilt sensor, 2, the host computer body, 21, slide rail, 22, support frame, 23, electric putter, 3, the ramp body, 31, back shaft, 32, arc wall, 4, arc, 41, drive tooth, 5, step motor, 51, gear train, 6, adjustment button, 7, human response module, 8, microphone, 9, loudspeaker.
Detailed Description
Exemplary embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. It should be noted that these embodiments are provided so that this disclosure can be more completely understood and fully conveyed to those skilled in the art, and the present disclosure may be implemented in various forms without being limited to the embodiments set forth herein.
Example 1
Referring to fig. 1 to 3, fig. 1 is a schematic cross-sectional structure diagram of a display screen in a maximum forward tilting state according to embodiment 1, and the artificial intelligence interaction cloud terminal device based on voice recognition and virtual customer service includes a display screen 1 and a main machine body 2, a camera 11 is installed at the top of the display screen 1, a voice interaction component and a human-machine operation component are installed at the front of the main machine body 2, both the voice interaction component and the human-machine operation component are electrically connected with a safety master control in the main machine body 2, an inclined plane 3 is installed at the top of the main machine body 2, a support shaft 31 is installed at the front end of the inclined plane 3, the display screen 1 and the inclined plane 3 are rotatably connected through the support shaft 31, the back of the display screen 1 can be attached to the inclined plane 3, an arc-shaped plate 4 is installed at the back of the display screen 1, and the display screen 1 and the camera 11 are electrically connected with the safety master control through a cable built-in the arc-shaped plate 4, follow 3 surfaces of inclined plane body to the inside of host computer body 2 offer with the same arc wall 32 of 4 profiles of arc, the axis of arc wall 4, arc wall 32 and the axis coincidence of back shaft 31, set up the driving tooth 41 that is on a parallel with back shaft 31 axis on the cambered surface of arc wall 4, the width of driving tooth 41 is 1/3 of 4 width of arc walls at least, the internally mounted of host computer body 2 has step motor 5, arc wall 32 is close to driving tooth 41 one side and switches on with step motor 5, step motor 5 passes through gear train 51 and meshes with driving tooth 41 all the time, step motor 5 is connected with safe main control electricity, and gear train 51's different transformation ratio should match with step motor 5's parameters such as rotational speed, strives to accomplish stability, the gentleness of display screen 1 rotation process.
Referring to fig. 1 and 5, the inclined plane body 3 forms an angle of 60 ° with the vertical direction.
Referring to fig. 1, further, the rotatable angle of the display screen 1 is greater than the included angle between the inclined plane body 3 and the vertical direction, that is, the display screen 1 can be tilted forward by a certain angle, so that the visual angle is increased. Specifically, the rotatable angle of the display screen 1 is controlled by the safety master control, and the safety master control can control the running time of positive and negative rotation of the stepping motor 5, so as to control the rotation angle of the arc-shaped plate 4.
Referring to fig. 1 and 5, as a preferred embodiment, an inclination angle sensor 12 parallel to the display screen 1 is further installed at the top of the display screen 1, the inclination angle sensor 12 is electrically connected to a safety main control, an inclination angle of the current display screen 1 can be accurately measured through the inclination angle sensor 12, the safety main control can more accurately control the operation of the stepping motor 5 according to an angle value, and the angle adjustment of the arc-shaped plate 4 and the display screen 1 is realized.
Referring to fig. 1, 4 and 5, in order to obtain better stability and increase the adjustment degree of freedom of the terminal, the main body 2 is mounted on a support frame 22 through a vertical slide rail 21, an electric push rod 23 is further fixedly mounted on the support frame 22, the top end of the electric push rod 23 is connected with the main body 2, the electric push rod 23 is electrically connected with a safety main control unit, the display screen 1 can rotate and can also synchronously lift together with the main body 2, and finally, an optimal viewing angle can be realized.
Referring to fig. 1 and 5, as a specific embodiment, driving teeth 41 are disposed on both the inner arc surface and the outer arc surface of the arc plate 4, the length of the driving teeth 41 on the inner arc surface is equal to the inner arc length of the arc plate 4, and the length of the driving teeth 41 on the outer arc surface is equal to the outer arc length of the arc plate 4.
Further, internally mounted of host computer body 2 has two step motor 5, arc wall 32 inboard and outside switch on with a step motor 5 respectively, step motor 5 all through gear train 51 with drive tooth 41 meshing all the time, two step motor 5 are at the opposite direction of rotation at same moment, two step motor 5 simultaneous workings can drive arc 4 and rotate more steadily, and two step motor 5's static moment is bigger, more can prevent arc 4 when static from rotating.
Referring to fig. 4, the human-machine operation assembly includes not only the general components of the card insertion, the code scanning port, the keyboard and the like drawn on the drawing, but also the adjustment buttons 6, and the adjustment buttons 6 include an up button, a down button, a screen forward tilting button and a screen backward tilting button. Furthermore, the man-machine operation assembly further comprises a human body induction module 7, and the safety master control can actively play prompt tones when sensing that a person exists. As a specific embodiment, the voice interaction component includes a microphone 8 and a speaker 9 for receiving voice and playing prompts.
Referring to fig. 6, the camera 11, the tilt sensor 12 and the display screen 1 can be electrically connected to the safety main control through the built-in cable of the arc plate 4, wherein the tilt sensor 12 has high precision, good stability and simple use, and is widely applied to industrial automation control and platform attitude measurement. This device can enough make safe master control receive control signal through pressing adjustment button 6, adjust display screen 1's height and angle, also can realize through the voice interaction subassembly, can be very big convenient action inconvenient personage, and, in this embodiment through chooseing for use human response module 7 based on infrared sensor, can respond to the infrared ray that the human body sent, in time awaken equipment when someone is close to, and send voice prompt through loudspeaker 9, the pronunciation that sends both can be predetermined, also can be through safe master control networking after, direct contact virtual or artifical customer service suggestion help, make pronunciation not only more humanized, can also be when unmanned operation, go on dormancy, reduce power consumption. In the electric control system, the inclination angle measuring signal of the inclination angle sensor 12 can provide reference for the safety master control, so that the operation of the stepping motor 5 can be controlled more accurately according to the measured angle value, and the angle adjustment of the arc-shaped plate 4 and the display screen 1 is realized. Generally, a stepping motor driving module is connected between the safety master control and the stepping motor 5.
Through the scheme of the embodiment, the artificial intelligence interaction cloud terminal device based on voice recognition and virtual customer service can control the stepping motor 5 to stably drive the arc-shaped plate 4 to rotate according to the input signal of the voice interaction component under the control of the safety master control, so that the aim of synchronously rotating the arc-shaped plate 4, the display screen 1 and the camera 11 is fulfilled, the arc-shaped plate 4 rotates to a proper angle, and meanwhile, the arc-shaped plate 4 has a more stable supporting effect on the display screen 1; in addition, the display screen 1 can be inclined forward by a certain angle, so that the visual angle is increased; the inclination angle sensor 12 can accurately measure the inclination angle of the current display screen 1; the structures of the sliding rail 21, the supporting frame 22 and the electric push rod 23 can obtain better stability, and meanwhile, the adjustment freedom degree of the terminal is increased; the two stepping motors 5 work simultaneously, the arc-shaped plate 4 can be driven to rotate more stably, the static moment of the two stepping motors 5 is larger, and the arc-shaped plate 4 can be prevented from rotating when the two stepping motors are static; the adjusting button 6 increases the angle adjusting mode; the human body induction module 7 can enable the device to work when people come, and electric quantity is saved.
The above description is only for the preferred embodiment of the present invention, but the scope of the present invention is not limited thereto, and any changes or additions or substitutions that can be easily conceived by those skilled in the art within the technical scope of the present invention are also included in the scope of the present invention. Therefore, the protection scope of the present invention shall be subject to the protection scope of the appended claims.
Claims (10)
1. The utility model provides an interactive cloud terminating set of artificial intelligence based on speech recognition and virtual customer service, includes display screen (1) and the host computer body (2), camera (11) are installed at display screen (1) top, its characterized in that, the front portion of the host computer body (2) is provided with voice interaction subassembly and man-machine operation subassembly, voice interaction subassembly and man-machine operation subassembly all are connected with the safe master control electricity in the host computer body (2), the top of the host computer body (2) is ramp (3), the front end of ramp (3) is provided with back shaft (31), display screen (1) and ramp (3) rotate through back shaft (31) and are connected, the back of display screen (1) can laminate with ramp (3), the back mounting of display screen (1) has arc (4), display screen (1) and camera (11) are connected with the safe master control electricity through the built-in cable of arc (4), offer arc wall (32) the same with arc wall (4) profile from ramp body (3) surface to the inside of host computer body (2), the axis of arc wall (4), the axis of arc wall (32) and the axis coincidence of back shaft (31), set up driving tooth (41) that is on a parallel with back shaft (31) axis on the cambered surface of arc wall (4), the width of driving tooth (41) is 1/3 of arc wall (4) width at least, the internally mounted of host computer body (2) has step motor (5), arc wall (32) are close to driving tooth (41) one side and are switched on with step motor (5), step motor (5) pass through gear train (51) and drive tooth (41) meshing all the time, step motor (5) are connected with safe master control electricity.
2. The artificial intelligence interaction cloud terminal device based on voice recognition and virtual customer service of claim 1, characterized in that the inclined plane body (3) forms an angle with the vertical direction within a range of 30 ° to 60 °.
3. The artificial intelligence interaction cloud terminal device based on voice recognition and virtual customer service of claim 2, characterized in that the rotatable angle of the display screen (1) is larger than the included angle between the inclined plane body (3) and the vertical direction.
4. The artificial intelligence interaction cloud terminal device based on voice recognition and virtual customer service of claim 1, characterized in that a tilt sensor (12) parallel to the display screen (1) is further installed on the top of the display screen (1), and the tilt sensor (12) is electrically connected with a security master control.
5. The artificial intelligence interaction cloud terminal device based on voice recognition and virtual customer service of claim 1, characterized in that the main body (2) is mounted on a support frame (22) through a vertical slide rail (21), an electric push rod (23) is further fixedly mounted on the support frame (22), the top end of the electric push rod (23) is connected with the main body (2), and the electric push rod (23) is electrically connected with a safety main control.
6. The artificial intelligence interaction cloud terminal device based on voice recognition and virtual customer service of claim 1, characterized in that both the inner arc surface and the outer arc surface of the arc plate (4) are provided with driving teeth (41), the length of the driving teeth (41) on the inner arc surface is equal to the inner arc length of the arc plate (4), and the length of the driving teeth (41) on the outer arc surface is equal to the outer arc length of the arc plate (4).
7. The artificial intelligence interaction cloud terminal device based on voice recognition and virtual customer service of claim 6, characterized in that two stepping motors (5) are installed inside the main body (2), the inner side and the outer side of the arc-shaped slot (32) are respectively conducted with one stepping motor (5), the stepping motors (5) are always meshed with the driving teeth (41) through a gear set (51), and the rotation directions of the two stepping motors (5) at the same time are opposite.
8. An artificial intelligence interaction cloud terminal device based on speech recognition and virtual customer service according to claim 1, characterized in that the human-machine operation component comprises adjustment buttons (6), and the adjustment buttons (6) comprise an up button, a down button, a screen forward tilting button and a screen backward tilting button.
9. The artificial intelligence interaction cloud terminal device based on voice recognition and virtual customer service of claim 1, characterized in that the human-machine operation component further comprises a human body induction module (7).
10. The artificial intelligence interaction cloud terminal device based on voice recognition and virtual customer service of claim 1, characterized in that the voice interaction component comprises a microphone (8) and a loudspeaker (9).
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| CN115316877A (en) * | 2022-08-12 | 2022-11-11 | 广东六六达智慧健康科技有限公司 | Control method and toilet bowl auxiliary equipment |
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| CN212107653U (en) * | 2020-03-19 | 2020-12-08 | 江西赛鹰智能科技有限公司 | Automatic screen angle adjusting device for robot |
| CN112027713A (en) * | 2020-09-21 | 2020-12-04 | 中建七局第一建筑有限公司 | Reinforcing bar transfer device |
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