CN113872686A - Customer self-service troubleshooting processing method based on optical broadband network service - Google Patents
Customer self-service troubleshooting processing method based on optical broadband network service Download PDFInfo
- Publication number
- CN113872686A CN113872686A CN202111096462.4A CN202111096462A CN113872686A CN 113872686 A CN113872686 A CN 113872686A CN 202111096462 A CN202111096462 A CN 202111096462A CN 113872686 A CN113872686 A CN 113872686A
- Authority
- CN
- China
- Prior art keywords
- optical broadband
- fault
- information
- network
- resource
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
- 230000003287 optical effect Effects 0.000 title claims abstract description 79
- 238000013024 troubleshooting Methods 0.000 title claims abstract description 20
- 238000003672 processing method Methods 0.000 title claims abstract description 15
- 238000001514 detection method Methods 0.000 claims abstract description 53
- 238000012360 testing method Methods 0.000 claims abstract description 32
- 238000003745 diagnosis Methods 0.000 claims abstract description 29
- 230000001960 triggered effect Effects 0.000 claims abstract description 5
- 238000012545 processing Methods 0.000 claims description 20
- 238000000034 method Methods 0.000 claims description 17
- 238000007726 management method Methods 0.000 claims description 12
- 238000002955 isolation Methods 0.000 claims description 11
- 230000008569 process Effects 0.000 claims description 11
- 230000006855 networking Effects 0.000 claims description 9
- 238000000534 ion trap mass spectrometry Methods 0.000 claims description 2
- 238000012423 maintenance Methods 0.000 abstract description 7
- 238000011161 development Methods 0.000 abstract description 4
- 238000012795 verification Methods 0.000 description 5
- 238000004458 analytical method Methods 0.000 description 4
- 238000010586 diagram Methods 0.000 description 4
- 239000013307 optical fiber Substances 0.000 description 4
- 238000005516 engineering process Methods 0.000 description 3
- 238000004519 manufacturing process Methods 0.000 description 3
- 238000009825 accumulation Methods 0.000 description 2
- 238000010276 construction Methods 0.000 description 2
- 238000007781 pre-processing Methods 0.000 description 2
- 230000004888 barrier function Effects 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000005540 biological transmission Effects 0.000 description 1
- 230000000694 effects Effects 0.000 description 1
- 239000000835 fiber Substances 0.000 description 1
- 230000006872 improvement Effects 0.000 description 1
- 238000009434 installation Methods 0.000 description 1
- 230000002452 interceptive effect Effects 0.000 description 1
- 230000008439 repair process Effects 0.000 description 1
- 230000001360 synchronised effect Effects 0.000 description 1
Images
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04B—TRANSMISSION
- H04B10/00—Transmission systems employing electromagnetic waves other than radio-waves, e.g. infrared, visible or ultraviolet light, or employing corpuscular radiation, e.g. quantum communication
- H04B10/07—Arrangements for monitoring or testing transmission systems; Arrangements for fault measurement of transmission systems
- H04B10/075—Arrangements for monitoring or testing transmission systems; Arrangements for fault measurement of transmission systems using an in-service signal
- H04B10/079—Arrangements for monitoring or testing transmission systems; Arrangements for fault measurement of transmission systems using an in-service signal using measurements of the data signal
- H04B10/0791—Fault location on the transmission path
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04B—TRANSMISSION
- H04B10/00—Transmission systems employing electromagnetic waves other than radio-waves, e.g. infrared, visible or ultraviolet light, or employing corpuscular radiation, e.g. quantum communication
- H04B10/07—Arrangements for monitoring or testing transmission systems; Arrangements for fault measurement of transmission systems
- H04B10/075—Arrangements for monitoring or testing transmission systems; Arrangements for fault measurement of transmission systems using an in-service signal
- H04B10/079—Arrangements for monitoring or testing transmission systems; Arrangements for fault measurement of transmission systems using an in-service signal using measurements of the data signal
- H04B10/0793—Network aspects, e.g. central monitoring of transmission parameters
Landscapes
- Physics & Mathematics (AREA)
- Electromagnetism (AREA)
- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
Abstract
The invention relates to a customer self-help troubleshooting processing method based on optical broadband network service. Through an internet user contact, after a resource searching module receives a fault message of an optical broadband access service, end-to-end resource information of an optical broadband link is searched and formed, and then an optical broadband detection module is triggered; the optical broadband detection module performs optical broadband equipment state test according to physical information provided by the resource information to obtain test data information; and the fault diagnosis module analyzes the data information and carries out fault diagnosis. The invention can lead the user to find and position the fault position in time, shorten the fault maintenance time, improve the fault detection efficiency and reduce the maintenance cost, and simultaneously, the invention also conforms to the social development trend.
Description
Technical Field
The invention relates to another security isolation technology of Internet application and a service operation network through Internet contact deployment, in particular to a customer self-help troubleshooting processing method based on optical broadband network service.
Background
With the popularization of the optical broadband, people can improve the living standard by using the internet, but the problem of technical and data safety guarantee exists before the barrier of self-help guiding type optical broadband through the internet. Through the improvement of the security guarantee scheme of internet exposure port network networking and software architecture in recent years, the security guarantee can safely provide services for internet users through certain technical deployment means. In addition, people's production and life hope that the contactless service is rapidly promoted and will gradually become the production requirement and the life habit. Therefore, the self-service contactless service not only improves the production and living efficiency, but also is a trend of social development.
The mature development of optical fiber technology and the continuous expansion of optical broadband requirements, Fiber To The Home (FTTH) has become the final means to solve the bandwidth bottleneck problem of the access network, while Passive Optical Network (PON) technology is favored by its advantages of high bandwidth, long-distance transmission, point-to-multipoint topology, etc., and becomes the main application architecture for deployment of broadband by operators in China.
Common optical broadband access service failures generally fall into two categories, one is an optical broadband bearer network equipment failure, including failures of OLT equipment, ONU equipment, and optical fibers. And the other type is the fault of the user access side, including the fault of the user equipment and the user account.
In practical application, there are many problems: firstly, the complexity of the optical broadband bearer network, the failure cause may cover the whole network and equipment, and the end-to-end links need to be detected and analyzed one by one; secondly, the equipment manufacturers have a plurality of devices, the operated network managers or equipment instructions are different, and the professional requirements are high. And thirdly, because of fault acceptance and repair, a plurality of responsibility departments of the operators are involved, and related processing also needs to be matched with each other, so that the workload of each other is increased. Therefore, the fault maintenance time of the access service of the optical broadband bearer network is long, and the fault position cannot be found and positioned in time, so that the fault detection efficiency is low, and the service quality of the application of the optical broadband bearer network is affected.
Disclosure of Invention
The invention aims to provide a customer self-help troubleshooting processing method based on optical broadband network service, which can timely find and locate fault positions through user internet contacts, can quickly self-help process some common faults, shorten the fault maintenance time, improve the fault detection efficiency, and enable users to self-help solve or quickly detect the optical broadband faults.
In order to achieve the purpose, the technical scheme of the invention is as follows: a customer self-help troubleshooting processing method based on optical broadband network service is characterized in that after a resource searching module receives a fault message of optical broadband access service through an internet user contact, end-to-end resource information of an optical broadband link is searched and formed, and then an optical broadband detection module is triggered; the optical broadband detection module performs optical broadband equipment state test according to physical information provided by the resource information to obtain test data information; and the fault diagnosis module analyzes the data information and carries out fault diagnosis.
In an embodiment of the present invention, the internet user contact needs to be securely isolated, and the specific processing manner is as follows: the Internet users enter the external network DMZ server after passing through the network isolation layer, then pass through the intermediate network isolation layer and then enter the internal network DMZ server, and the internal network DMZ server enters the system data and logic function through the network isolation layer to provide services.
In an embodiment of the present invention, before the resource searching module receives the fault message, it needs to establish the related resource information of the optical broadband network topology, including the end-to-end link information of the BAS, the OLT, the OBD, the ONU, and the user; the resource information of OLT and ONU is synchronously obtained by PON network management, and the resource relationship between OLT and BAS, between OLT and OBD, between OBD and ONU, and between ONU port and user is synchronously obtained by the resource of operator or open system.
In one embodiment of the invention, after a resource searching module receives a fault message of an optical broadband access service, resource information required for diagnosis is searched and formed according to the received fault message, a corresponding test flow is automatically selected according to the fault type and the networking type of the resource information, and an optical broadband detection module is triggered; when the operator accepts the fault information, the physical information of the link to which the resource information belongs, including key information of the ONU port, the ONU IP and the uplink OLT, is searched from the resource library according to the user number.
In one embodiment of the invention, the networking type comprises FTTB-DSL, FTTB-LAN, FTTB-POTS, FTTH-ONT, FTTH-E8C; according to different networking types, corresponding equipment line information and a network topological graph can be displayed; the fault types comprise slow internet access, no internet access and frequent disconnection; different fault types have different test flows.
In an embodiment of the present invention, during the process of testing the state of the optical broadband device by the optical broadband detection module according to the physical information provided by the resource information, a corresponding test interface needs to be called according to a predefined detection flow, and a detection instruction is sent to the optical broadband device or the network manager.
In an embodiment of the present invention, the optical broadband detection module supports various detection interface protocols of the PON network management and the optical broadband device, including TL1, SNMP, and SSH; the method for realizing parameter query of OLT equipment, PON port, ONU equipment and port comprises the following steps: the detection capability of OLT equipment, the detection capability of ONU ports, the detection capability and the processing capability of BAS equipment and an account management platform, and the detection capability of ITMS for FTTH-E8C equipment.
In an embodiment of the present invention, the process of analyzing the data information and performing fault diagnosis by the fault diagnosis module includes: and receiving the optical broadband equipment data information, and comparing the optical broadband equipment data information with a prestored optical broadband equipment fault parameter threshold value to determine the optical broadband equipment fault.
And the fault diagnosis module defines a fault threshold according to each parameter detected by the capacity, and determines a test result of the fault threshold by comparing the fault threshold with a returned result of the equipment, so as to be used as a basis for comprehensively judging the fault.
The diagnosis process can intelligently select the next detection instruction according to the detection return result of each step, support concurrent operation and shorten the diagnosis time.
Some simple fault conditions are determined by a capability test. Most fault reasons are complex and can be obtained only by comprehensively judging a plurality of capacity detection results.
The related diagnosis process can be flexibly adjusted and continuously optimized according to the continuous accumulation of the fault maintenance experience, and the fault can be accurately positioned.
The self-service processing capability is rich, the self-service processing capability comprises a knowledge base and a pre-processing self-service operation function tool, and the self-service rapid processing of the fault is realized.
Common self-help troubleshooting processing means comprise account arrearage interception, account dialing failure reason analysis, equipment restart, port restart, large-area fault, engineering cutover and the like, and the user self-help fault troubleshooting processing can be guided in an online guide mode by editing related fault processing experience through a knowledge base.
Compared with the prior art, the invention has the following beneficial effects: the invention provides a customer self-help troubleshooting processing method based on optical broadband network service, which is characterized in that optical broadband carrier network and user information are obtained in advance through internet contacts, and correct network topology information is searched according to fault acceptance information. And acquiring real-time state information of the optical broadband network and the equipment according to a preset fault diagnosis strategy and the realized detection capability of the optical broadband bearer network, and comparing the real-time state information with a prestored equipment fault parameter threshold value to determine equipment faults. Comprehensively positioning fault points through multiple operations, and providing multiple self-help troubleshooting preprocessing means to solve faults. Therefore, a user can find and position the fault position in time, the fault maintenance time is shortened, the fault detection efficiency is improved, the maintenance cost is reduced, and meanwhile, the method also conforms to the social development trend.
Drawings
FIG. 1 is a schematic diagram of a contact configuration for use by a self-service user.
FIG. 2 is a schematic diagram of a system application overall deployment network.
Fig. 3 is a schematic structural diagram of a system for implementing diagnosis and self-help obstacle avoidance detection according to the present invention.
FIG. 4 is a schematic flow chart of a method for performing the diagnosis "Classification diagnosis" according to the present invention.
Detailed Description
The technical scheme of the invention is specifically explained below with reference to the accompanying drawings.
The invention relates to a customer self-help troubleshooting processing method based on optical broadband network service, which comprises the steps of searching and forming end-to-end resource information of an optical broadband link after a resource searching module receives a fault message of the optical broadband access service through an internet user contact, and then triggering an optical broadband detection module; the optical broadband detection module performs optical broadband equipment state test according to physical information provided by the resource information to obtain test data information; and the fault diagnosis module analyzes the data information and carries out fault diagnosis. FIG. 2 is a schematic diagram of the overall deployment network of the system application of the present invention.
As shown in fig. 1, the internet user contact security isolation processing technical means is as follows: the Internet users enter the external network DMZ server after passing through the network isolation layer, then pass through the intermediate network isolation layer and then enter the internal network DMZ, and the internal network DMZ enters the service provided by the system data and logic functions through the network isolation layer.
The scheme of the identity authentication mode of the interactive interface with the contact of the Internet exposure port is briefly described as follows:
(1) and verifying the identity of the user in a short message verification code mode, and returning the broadband information associated with the mobile phone number of the user and the property right and a unique Token after the short message verification code passes verification.
(2) In order to prevent the short message from bombing, the system limits that the same number can only send 10 verification codes within one day.
(3) In order to prevent information from being captured and modify the query number to cause unauthorized query, the system adds Token information to the request header each time, and carries an encrypted number on the request parameter, and the back end performs consistency verification on Token and the encrypted number.
As shown in fig. 3-4, the self-help troubleshooting fault detection requires correct topology information related to the optical broadband network to accurately locate the fault. The existing management means of each large operator for the optical broadband network topology are basically the same, and the management means are input into the established service resource management system after engineering construction and equipment construction and installation. When a user applies for the optical broadband network service, ONU equipment or ports are allocated according to the application address, and a client resource management system is synchronously updated after a constructor is started.
The resource searching module is used for establishing and maintaining the resource information of the optical broadband network and the user. The data required by fault-removing detection is synchronized with the relevant resource system of the operator at regular intervals, and the timeliness and the accuracy of resource information are ensured.
According to the accepted fault message, the required bearing network information is searched from the topology information base, the networking type, the equipment type and the manufacturer type of the bearing network information are judged, and the BAS information, the OLT information, the ONU information and the optical fiber information are obtained.
The networking type is used for selecting a corresponding diagnosis process, the equipment and manufacturer type is used for selecting a corresponding test protocol and a test address, and the BAS information, the OLT information, the ONU information and the optical fiber information are used for providing normal input parameters required by a test interface.
The optical broadband network test module is used for managing and configuring the network management of each optical broadband network device and the test protocol and interface content supported by the device. And sending corresponding detection instructions to the network manager and the equipment according to the information obtained by the resources, receiving returned result parameters, analyzing and processing the result parameters, and providing a basic support means for fault detection and processing.
When a test instruction is issued, the resource information and necessary test parameters need to be packaged into a data format required by a test interface protocol, and then the data format is sent to the network management and equipment of the optical broadband network.
The detection parameter information at least includes: test type, IP address of the test equipment, port number.
Furthermore, the detection module analyzes the results returned by the network manager and the equipment according to the test interface and the protocol to obtain the data information required by the test. Meanwhile, the test data is stored in a database for calling at any time and subsequent analysis and processing.
And the fault detection module carries out gradual diagnosis according to a detection flow predefined by each fault type. Each fault diagnosis process comprises a plurality of capability detection items. Part of simple fault conditions can be judged through one capacity test, but most fault reasons are complex and can be obtained only by comprehensively judging a plurality of capacity detection results.
And gradually checking each detection return parameter during detection processing, and intelligently selecting a next detection instruction according to an analysis result until diagnosis is completed.
The fault diagnosis module can support concurrent operation for a plurality of capacity detections, and the diagnosis time length is greatly shortened. Meanwhile, the method has good expansibility, and related diagnosis process contents can be flexibly adjusted and continuously optimized along with the continuous accumulation of fault detection experience, so that faults can be accurately positioned and eliminated.
The fault detection module also provides abundant self-service fault processing means, which comprise a knowledge base and a rapid fault processing and removing tool, and rapid self-service fault processing is realized. The knowledge base content covers common fault phenomena and processing guidance and is used for guiding a user to process faults by himself.
Common fault self-help troubleshooting means comprise account arrearage interception, account dialing failure reason analysis, equipment restart, port restart, large-area fault and engineering cutover.
The above are preferred embodiments of the present invention, and all changes made according to the technical scheme of the present invention that produce functional effects do not exceed the scope of the technical scheme of the present invention belong to the protection scope of the present invention.
Claims (8)
1. A customer self-help troubleshooting processing method based on optical broadband network service is characterized in that after a resource searching module receives a fault message of optical broadband access service through an internet user contact, end-to-end resource information of an optical broadband link is searched and formed, and then an optical broadband detection module is triggered; the optical broadband detection module performs optical broadband equipment state test according to physical information provided by the resource information to obtain test data information; and the fault diagnosis module analyzes the data information and carries out fault diagnosis.
2. The customer self-help troubleshooting processing method based on the optical broadband network service as claimed in claim 1, wherein the internet user contact point needs to be safely isolated, and the specific processing mode is as follows: the Internet users enter the external network DMZ server after passing through the network isolation layer, then pass through the intermediate network isolation layer and then enter the internal network DMZ server, and the internal network DMZ server enters the system data and logic function through the network isolation layer to provide services.
3. The customer self-help troubleshooting processing method based on the optical broadband network service according to claim 1, characterized in that before the resource searching module receives the fault message, related resource information of the optical broadband network topology is required to be established, including end-to-end link information of the BAS, the OLT, the OBD, the ONU, and the user; the resource information of OLT and ONU is synchronously obtained by PON network management, and the resource relationship between OLT and BAS, between OLT and OBD, between OBD and ONU, and between ONU port and user is synchronously obtained by the resource of operator or open system.
4. The customer self-help troubleshooting processing method based on the optical broadband network service according to claim 1, characterized in that after the resource searching module receives the fault message of the optical broadband access service, the resource information required for diagnosis is searched and formed according to the received fault message, a corresponding test flow is automatically selected according to the fault type and the networking type of the resource searching module, and the optical broadband detection module is triggered; when the operator accepts the fault information, the physical information of the link to which the resource information belongs, including key information of the ONU port, the ONU IP and the uplink OLT, is searched from the resource library according to the user number.
5. The method as claimed in claim 4, wherein the networking type includes FTTB-DSL, FTTB-LAN, FTTB-POTS, FTTH-ONT, FTTH-E8C; according to different networking types, corresponding equipment line information and a network topological graph can be displayed; the fault types comprise slow internet access, no internet access and frequent disconnection; different fault types have different test flows.
6. The customer self-help troubleshooting processing method based on the optical broadband network service according to claim 1, characterized in that, in the process of the optical broadband device state test by the optical broadband detection module according to the physical information provided by the resource information, a corresponding test interface is called according to a predefined detection flow, and a detection instruction is sent to the optical broadband device or the network manager.
7. The customer self-help troubleshooting processing method based on the optical broadband network service as claimed in claim 1, wherein the optical broadband detection module supports various detection interface protocols of PON network management and optical broadband devices, including TL1, SNMP, SSH; the method for realizing parameter query of OLT equipment, PON port, ONU equipment and port comprises the following steps: the detection capability of OLT equipment, the detection capability of ONU ports, the detection capability and the processing capability of BAS equipment and an account management platform, and the detection capability of ITMS for FTTH-E8C equipment.
8. The customer self-help troubleshooting processing method based on the optical broadband network service as claimed in claim 1, wherein the fault diagnosis module analyzes the data information, and the process of performing fault diagnosis includes: and receiving the optical broadband equipment data information, and comparing the optical broadband equipment data information with a prestored optical broadband equipment fault parameter threshold value to determine the optical broadband equipment fault.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202111096462.4A CN113872686A (en) | 2021-09-18 | 2021-09-18 | Customer self-service troubleshooting processing method based on optical broadband network service |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202111096462.4A CN113872686A (en) | 2021-09-18 | 2021-09-18 | Customer self-service troubleshooting processing method based on optical broadband network service |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN113872686A true CN113872686A (en) | 2021-12-31 |
Family
ID=78996610
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202111096462.4A Pending CN113872686A (en) | 2021-09-18 | 2021-09-18 | Customer self-service troubleshooting processing method based on optical broadband network service |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN113872686A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115996265A (en) * | 2023-03-23 | 2023-04-21 | 成都同步新创科技股份有限公司 | Large-area fault early warning method and system applied to maintenance call center |
Citations (12)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102387032A (en) * | 2011-09-03 | 2012-03-21 | 四川公用信息产业有限责任公司 | Self diagnosis platform for broadband clients |
| CN104125240A (en) * | 2014-08-15 | 2014-10-29 | 国家电网公司 | Information external network, information internal network, and system and method for data interaction between internal network and external network |
| CN104243021A (en) * | 2014-09-29 | 2014-12-24 | 国家电网公司 | Electric power communication optical cable patrol inspection management system |
| CN105490862A (en) * | 2016-01-08 | 2016-04-13 | 成都网丁科技有限公司 | Efficient fault diagnosis engine |
| CN106170014A (en) * | 2016-07-11 | 2016-11-30 | 安徽斗转星移信息科技有限公司 | A kind of cloud storage system and method |
| CN106209801A (en) * | 2016-06-28 | 2016-12-07 | 广东电网有限责任公司信息中心 | Mobile solution platform and inner-external network data safety switching plane integrated system |
| CN108847974A (en) * | 2018-06-08 | 2018-11-20 | 广东电网有限责任公司 | A kind of Mobile Online's alarm method and power grid warning system |
| CN109245982A (en) * | 2017-07-10 | 2019-01-18 | 重庆邮电大学 | A kind of inside and outside network data real-time exchange system based on the stateless end to end connection being unidirectionally divided |
| CN109995429A (en) * | 2017-12-30 | 2019-07-09 | ***通信集团四川有限公司 | Broadband user side fault detection method, device, equipment and medium |
| CN111431923A (en) * | 2020-04-01 | 2020-07-17 | 国电南瑞科技股份有限公司 | Data security interaction system and method across security intranet and internet |
| CN111885440A (en) * | 2020-08-12 | 2020-11-03 | 中邮科通信技术股份有限公司 | Fault diagnosis and rapid processing method based on PON access network service |
| CN212850561U (en) * | 2020-09-25 | 2021-03-30 | 安徽健坤通信股份有限公司 | Network safety isolation device for realizing intranet information safety |
-
2021
- 2021-09-18 CN CN202111096462.4A patent/CN113872686A/en active Pending
Patent Citations (12)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102387032A (en) * | 2011-09-03 | 2012-03-21 | 四川公用信息产业有限责任公司 | Self diagnosis platform for broadband clients |
| CN104125240A (en) * | 2014-08-15 | 2014-10-29 | 国家电网公司 | Information external network, information internal network, and system and method for data interaction between internal network and external network |
| CN104243021A (en) * | 2014-09-29 | 2014-12-24 | 国家电网公司 | Electric power communication optical cable patrol inspection management system |
| CN105490862A (en) * | 2016-01-08 | 2016-04-13 | 成都网丁科技有限公司 | Efficient fault diagnosis engine |
| CN106209801A (en) * | 2016-06-28 | 2016-12-07 | 广东电网有限责任公司信息中心 | Mobile solution platform and inner-external network data safety switching plane integrated system |
| CN106170014A (en) * | 2016-07-11 | 2016-11-30 | 安徽斗转星移信息科技有限公司 | A kind of cloud storage system and method |
| CN109245982A (en) * | 2017-07-10 | 2019-01-18 | 重庆邮电大学 | A kind of inside and outside network data real-time exchange system based on the stateless end to end connection being unidirectionally divided |
| CN109995429A (en) * | 2017-12-30 | 2019-07-09 | ***通信集团四川有限公司 | Broadband user side fault detection method, device, equipment and medium |
| CN108847974A (en) * | 2018-06-08 | 2018-11-20 | 广东电网有限责任公司 | A kind of Mobile Online's alarm method and power grid warning system |
| CN111431923A (en) * | 2020-04-01 | 2020-07-17 | 国电南瑞科技股份有限公司 | Data security interaction system and method across security intranet and internet |
| CN111885440A (en) * | 2020-08-12 | 2020-11-03 | 中邮科通信技术股份有限公司 | Fault diagnosis and rapid processing method based on PON access network service |
| CN212850561U (en) * | 2020-09-25 | 2021-03-30 | 安徽健坤通信股份有限公司 | Network safety isolation device for realizing intranet information safety |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN115996265A (en) * | 2023-03-23 | 2023-04-21 | 成都同步新创科技股份有限公司 | Large-area fault early warning method and system applied to maintenance call center |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN111885440A (en) | Fault diagnosis and rapid processing method based on PON access network service | |
| CN102291617B (en) | End-to-end fault diagnosing and positioning platform of IPTV (Internet Protocol Television) business | |
| US20200106662A1 (en) | Systems and methods for managing network health | |
| CN102291264B (en) | Broadband service guarantee support system | |
| WO2020172778A1 (en) | Topology processing method, device and system | |
| CN103546343B (en) | The network traffics methods of exhibiting of network traffic analysis system and system | |
| CN111010298B (en) | PON (passive optical network) network fault monitoring method and device | |
| CN109995429A (en) | Broadband user side fault detection method, device, equipment and medium | |
| CN106656562A (en) | Method and device for detecting ONU configurations batch-issued by OLT | |
| CN100466556C (en) | Network device management method and system | |
| CN109639756A (en) | A kind of terminal network incidence relation is shown and equipment accesses real-time monitoring system | |
| CN113872686A (en) | Customer self-service troubleshooting processing method based on optical broadband network service | |
| WO2015180542A1 (en) | Method and apparatus for detecting continuous-mode optical network unit, and network management device | |
| CN109660887B (en) | Method for adapting ONU to different OLTs | |
| CN107769964B (en) | Special line checking method and system | |
| CN110457897A (en) | A kind of database security detection method based on communication protocol and SQL syntax | |
| CN115834365A (en) | Method, device and equipment for home wide service diagnosis based on novel network | |
| CN112291185B (en) | Method and device for collecting network data | |
| US10432451B2 (en) | Systems and methods for managing network health | |
| CN1543138B (en) | Automatic processing system for broadband ADSL service | |
| CN109412861A (en) | A kind of terminal network establishes security association methods of exhibiting | |
| CN118054845B (en) | Distributed optical network terminal fault monitoring method and system | |
| CN115174357B (en) | Network fault positioning method and system | |
| CN114157496B (en) | Intelligent machine room equipment management platform | |
| CN111083006B (en) | Broadband data auditing method, device, equipment and storage medium |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| PB01 | Publication | ||
| PB01 | Publication | ||
| SE01 | Entry into force of request for substantive examination | ||
| SE01 | Entry into force of request for substantive examination |