CN113726798A - Intelligent notification system, method, device and readable medium - Google Patents
Intelligent notification system, method, device and readable medium Download PDFInfo
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- CN113726798A CN113726798A CN202111022911.0A CN202111022911A CN113726798A CN 113726798 A CN113726798 A CN 113726798A CN 202111022911 A CN202111022911 A CN 202111022911A CN 113726798 A CN113726798 A CN 113726798A
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- 238000000034 method Methods 0.000 title claims description 18
- 238000004590 computer program Methods 0.000 claims description 6
- 238000003860 storage Methods 0.000 claims description 6
- 238000013507 mapping Methods 0.000 description 4
- 238000011084 recovery Methods 0.000 description 4
- 238000005516 engineering process Methods 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 1
- 230000008859 change Effects 0.000 description 1
- 238000004891 communication Methods 0.000 description 1
- 230000007547 defect Effects 0.000 description 1
- 238000013461 design Methods 0.000 description 1
- 238000010586 diagram Methods 0.000 description 1
- 238000011065 in-situ storage Methods 0.000 description 1
- 230000010354 integration Effects 0.000 description 1
- 230000006855 networking Effects 0.000 description 1
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
- H04L65/1069—Session establishment or de-establishment
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/1066—Session management
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
- H04L65/40—Support for services or applications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/52—Network services specially adapted for the location of the user terminal
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- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
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Abstract
The invention provides an intelligent notification system, which comprises a control end: after the control end arrives at a preset place, uploading a command for sending a notice to the comprehensive server end; the comprehensive server side: the comprehensive server side sends an instruction to the matched voice notification side according to the place of the control side; and a voice notification end: the voice notification end executes immediately after receiving the instruction of sending the notification, and firstly sends the notification to the affiliated local extension number; if the notification to the extension of the belonging place fails, immediately sending the notification to a third party voice notification sound box of the belonging place; and immediately sending a notice to the portable equipment of the person to be notified after the failure of the continuation. The invention manages the cooperation of various voice notification devices in a unified way through the integrated server, and solves the problem that the notification can not reach due to the failure of a single device, thereby ensuring the notification to room guests.
Description
Technical Field
The invention relates to the technical field of intelligent hotels, in particular to an intelligent notification system, an intelligent notification method, intelligent notification equipment and a readable medium.
Background
The intelligent hotel is a complete intelligent system owned by the hotel, and realizes the informatization of hotel management and service through digitization and networking; the system is a high-end design which integrates the information communication technology with hotel management based on meeting the personalized demand of the resident and improving the quality, efficiency and satisfaction degree of the hotel management and service; the system is a management change for realizing the sharing and effective utilization of hotel resources and social resources, and is an application innovation and an integrated innovation of information technology in hotel management after arrangement. At present, the self-service check-in can be handled, facilities in hotel rooms are gradually configured intelligently, and daily trips of hotel guests are facilitated. But the intelligent integration upgrading is not realized in the link that the hotel foreground contacts the room guests.
At present, for a hotel foreground contact room guest, a telephone gateway system is accessed into a hotel program-controlled telephone switch to realize dialing of a room in-line telephone number, and a server system establishes a mapping relation between a robot and a hotel room telephone to realize the dialing of the room in-line telephone by the robot; there may often be a single device failure that results in the notification not being reachable and thus not being sure that room guests are notified.
Through search, patent document CN105898083A discloses a telephone internet of things system and method, including: the system comprises a first server, a second server and a third server, wherein the first server is a cloud VPN server and allows a plurality of devices with specified IP addresses to access; a main control unit installed in a robot or a vehicle, capable of communicating with the first server; and a telephone unit which is connected to the first server through a network and can make a call, wherein the first server specifies the IP addresses of the main control unit and the telephone unit, and the main control unit controls the telephone unit to make the call automatically through the first server. In the prior art, the mapping relationship between the robot and the hotel room telephone is established through the server system, but the aim of informing the hotel guests of the mapping relationship cannot be thoroughly solved, and the mapping relationship cannot be realized as long as a single device fails.
Therefore, there is a need to develop a method and system for providing a plurality of voice notification apparatuses to ensure the purpose of notifying a guest.
Disclosure of Invention
Aiming at the defects in the prior art, the invention aims to provide an intelligent notification system, an intelligent notification method, intelligent notification equipment and a readable medium, which can thoroughly solve the problem of how to notify hotel guests.
According to the present invention, there is provided an intelligent notification system, comprising:
a control end: after the control end arrives at a preset place, uploading a command for sending a notice to the comprehensive server end;
the comprehensive server side: the comprehensive server sends an instruction to the matched voice notification end according to the place of the control end;
and a voice notification end: the voice notification end executes immediately after receiving the instruction of sending the notification, and firstly sends the notification to the affiliated local extension number;
if the notification to the extension of the belonging place fails, immediately sending the notification to a third party voice notification sound box of the belonging place;
and immediately sending a notice to the portable equipment of the person to be notified after the failure of the continuation.
Preferably, the control end is accessed with a telephone traffic program and connected to the computer or the industrial personal computer, and the control program of the telephone traffic program is burned into the computer or the industrial personal computer and runs for standby.
Preferably, the control terminal sends the belonging information and the online state information to the integrated server terminal, if the control terminal is offline, the control terminal waits for network recovery in place and reconnects the integrated server terminal, if the network recovery fails, the control terminal reports the information again, and if the reconnection attempts for three times fail, the control terminal returns to the starting point to restart the task.
Preferably, the notification is stopped when the voice notification terminal recognizes that the person to be notified is not at the location.
The intelligent notification method provided by the invention comprises the following steps:
step S1: after the control end arrives at a preset place, uploading a command for sending a notice to the comprehensive server end;
step S2: the comprehensive server side sends an instruction to the matched voice notification side according to the place of the control side;
step S3: the voice notification end executes the instruction immediately after receiving the instruction of sending the notification.
Preferably, in step S1, the telephone traffic program is accessed to the control end and connected to the computer or the industrial personal computer, and then the telephone traffic program control program is burned into the computer or the industrial personal computer and runs, and then actively reported to the integrated server end.
Preferably, the control end sends the belonging information and the presence information to the integrated server end in step S2.
Preferably, step S3 includes:
step S3.1: the voice notification end immediately executes the sending of the notification to the affiliated local extension number after receiving the instruction of sending the notification;
step S3.2: the voice notification end immediately sends a notification to a third party voice notification sound box of the affiliated place after receiving the instruction of sending the notification;
step S3.3: and the voice notification end immediately sends the notification to the portable equipment of the person to be notified after receiving the instruction of sending the notification.
According to the present invention, a computer-readable storage medium is provided, in which a computer program is stored, which, when being executed by a processor, carries out the above-mentioned method steps.
According to the invention, the intelligent notification device comprises the intelligent notification system or the computer readable storage medium storing the computer program. Compared with the prior art, the invention has the following beneficial effects:
1. the invention manages the cooperation of various voice notification devices in a unified way through the comprehensive server, and solves the aim of ensuring the notification to room guests because the notification cannot arrive due to the failure of a single device.
2. The invention enables the invention to more intelligently solve the user requirement by the technical means of stopping the notification when the person to be notified is not in the place.
Drawings
Other features, objects and advantages of the invention will become more apparent upon reading of the detailed description of non-limiting embodiments with reference to the following drawings:
FIG. 1 is a block diagram of an intelligent notification system of the present invention.
Detailed Description
The present invention will be described in detail with reference to specific examples. The following examples will assist those skilled in the art in further understanding the invention, but are not intended to limit the invention in any way. It should be noted that it would be obvious to those skilled in the art that various changes and modifications can be made without departing from the spirit of the invention. All falling within the scope of the present invention.
As shown in fig. 1, the present invention provides an intelligent notification system, comprising:
a control end: after the control end arrives at a preset place, uploading a command for sending a notice to the comprehensive server end; the control end is accessed with a telephone traffic program and connected to the computer or the industrial personal computer, and the control program of the telephone traffic program is burned into the computer or the industrial personal computer and runs for standby.
The comprehensive server side: the comprehensive server side sends an instruction to the matched voice notification side according to the place of the control side; if the notification to the extension of the belonging place fails, immediately sending the notification to a third party voice notification sound box of the belonging place; and immediately sending a notice to the portable equipment of the person to be notified after the failure of the continuation.
And a voice notification end: the voice notification end executes immediately after receiving the instruction of sending the notification, and firstly sends the notification to the affiliated local extension number.
The control terminal sends the affiliated information and the online state information to the comprehensive server terminal, if the control terminal is offline, the control terminal waits for the network recovery in situ and reconnects the comprehensive server terminal, if the network recovery fails, the control terminal reports the information again, and if the reconnection attempts for three times, the control terminal returns to the starting point to restart the task.
And stopping the notification when the voice notification terminal recognizes that the person to be notified is not in the place. Specifically, whether the person to be notified belongs to the object is judged by whether the control end is manually operated to take the object, if the person to be notified receives the notification after the first notification device is executed and the control end is timely operated to take the object, the logic for notifying other voice devices later is not executed any more, and the notification of the standby voice device is executed only when the control end waits for a long time.
The invention also provides an intelligent notification method, which comprises the following steps:
step S1: after the control end arrives at a preset place, uploading a command for sending a notice to the comprehensive server end; in step S1, the telephone traffic program is accessed to the control end and connected to the computer or the industrial personal computer, and then the telephone traffic program control program is burned into the computer or the industrial personal computer and runs, and then actively reported to the integrated server end.
Step S2: the comprehensive server side sends an instruction to the matched voice notification side according to the place of the control side; and the control end sends the affiliated information and the online state information to the integrated server end.
Step S3: the voice notification end executes the instruction immediately after receiving the instruction of sending the notification. Specifically, the method comprises the following steps:
step S3.1: and the voice notification end immediately executes the sending of the notification to the affiliated local extension number after receiving the instruction of sending the notification.
Step S3.2: and the voice notification end immediately sends a notification to the third party voice notification sound box of the affiliated place after receiving the instruction of sending the notification.
Step S3.3: and the voice notification end immediately sends the notification to the portable equipment of the person to be notified after receiving the instruction of sending the notification.
The voice notification end can adopt a small sound box, a Pandora magic box, a small sound box or a Temple.
The invention also provides a computer-readable storage medium having stored thereon a computer program which, when being executed by a processor, carries out the steps of the method as described above.
The invention further provides an intelligent notification device, which comprises the intelligent notification system or the computer readable storage medium storing the computer program.
Nowadays, internet of things equipment is increasingly popularized and developed, intelligent equipment such as voice sound boxes can be added to hotel rooms besides original seats, the guest cannot be informed certainly by dialing the room seat by the original robot once, and the guest is ensured to know by dialing the auxiliary notification equipment in the room immediately when the seat notification fails. The invention manages the cooperation of various voice notification devices in a unified way through the comprehensive server, and solves the aim of ensuring the notification to room guests because the notification cannot arrive due to the failure of a single device.
Those skilled in the art will appreciate that, in addition to implementing the system and its various devices, modules, units provided by the present invention as pure computer readable program code, the system and its various devices, modules, units provided by the present invention can be fully implemented by logically programming method steps in the form of logic gates, switches, application specific integrated circuits, programmable logic controllers, embedded microcontrollers and the like. Therefore, the system and various devices, modules and units thereof provided by the invention can be regarded as a hardware component, and the devices, modules and units included in the system for realizing various functions can also be regarded as structures in the hardware component; means, modules, units for performing the various functions may also be regarded as structures within both software modules and hardware components for performing the method.
The foregoing description of specific embodiments of the present invention has been presented. It is to be understood that the present invention is not limited to the specific embodiments described above, and that various changes or modifications may be made by one skilled in the art within the scope of the appended claims without departing from the spirit of the invention. The embodiments and features of the embodiments of the present application may be combined with each other arbitrarily without conflict.
Claims (10)
1. An intelligent notification system, comprising:
a control end: after the control end arrives at a preset place, uploading a command for sending a notice to the comprehensive server end;
the comprehensive server side: the comprehensive server sends an instruction to the matched voice notification end according to the place of the control end;
and a voice notification end: the voice notification end executes immediately after receiving the instruction of sending the notification, and firstly sends the notification to the affiliated local extension number;
if the notification to the extension of the belonging place fails, immediately sending the notification to a third party voice notification sound box of the belonging place;
and immediately sending a notice to the portable equipment of the person to be notified after the failure of the continuation.
2. The intelligent notification system according to claim 1, wherein the control terminal is accessed with a telephone traffic program and connected to a computer or an industrial personal computer, and a control program of the telephone traffic program is burned into the computer or the industrial personal computer and runs for standby.
3. The intelligent notification system according to claim 1, wherein the control end sends the location information and the online status information to the integrated server end, if the control end is offline, the control end waits for the network to be restored in place and reconnects the integrated server end, if the network is restored, the information is reported again, and if the reconnection attempts are failed for three times, the control end returns to the starting point to restart the task.
4. The intelligent notification system according to claim 1, wherein the notification is stopped when the voice notification terminal recognizes that the person to be notified is not present.
5. An intelligent notification method is characterized by comprising the following steps:
step S1: after the control end arrives at a preset place, uploading a command for sending a notice to the comprehensive server end;
step S2: the comprehensive server side sends an instruction to the matched voice notification side according to the place of the control side;
step S3: the voice notification end executes the instruction immediately after receiving the instruction of sending the notification.
6. The intelligent notification method according to claim 5, wherein in step S1, the telephone traffic program is accessed to the control end and connected to the computer or the industrial personal computer, and then the telephone traffic program control program is burned into the computer or the industrial personal computer and runs, and then actively reported to the integrated server end.
7. The intelligent notification method according to claim 5, wherein in step S2, the control end sends the location information and the presence information to the integrated server end.
8. The intelligent notification method according to claim 5, wherein said step S3 includes:
step S3.1: the voice notification end immediately executes the sending of the notification to the affiliated local extension number after receiving the instruction of sending the notification;
step S3.2: the voice notification end immediately sends a notification to a third party voice notification sound box of the affiliated place after receiving the instruction of sending the notification;
step S3.3: and the voice notification end immediately sends the notification to the portable equipment of the person to be notified after receiving the instruction of sending the notification.
9. A computer-readable storage medium, in which a computer program is stored which, when being executed by a processor, carries out the steps of the method of any one of claims 5 to 8.
10. An intelligent notification apparatus, comprising the intelligent notification system according to claims 1 to 4 or the computer-readable storage medium storing the computer program according to claim 9.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202111022911.0A CN113726798A (en) | 2021-09-01 | 2021-09-01 | Intelligent notification system, method, device and readable medium |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202111022911.0A CN113726798A (en) | 2021-09-01 | 2021-09-01 | Intelligent notification system, method, device and readable medium |
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| CN113726798A true CN113726798A (en) | 2021-11-30 |
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Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| TW201138415A (en) * | 2010-04-23 | 2011-11-01 | Chunghwa Telecom Co Ltd | Portable extension application system of IP trunk architecture and method thereof |
| CN105898083A (en) * | 2016-05-31 | 2016-08-24 | 北京云迹科技有限公司 | Phone internet of things system and method |
| CN106101465A (en) * | 2016-05-25 | 2016-11-09 | 北京云迹科技有限公司 | System and method that automatic poking is made a phone call and vehicle and robot |
| CN109523218A (en) * | 2018-11-27 | 2019-03-26 | 苏州优智达机器人有限公司 | The exchange method of Mobile Intelligent Robot and people |
| CN110096146A (en) * | 2019-04-16 | 2019-08-06 | 苏州优智达机器人有限公司 | A kind of exchange method of mobile robot and smart machine |
| WO2020141636A1 (en) * | 2019-01-03 | 2020-07-09 | 엘지전자 주식회사 | Control method for robot system |
-
2021
- 2021-09-01 CN CN202111022911.0A patent/CN113726798A/en active Pending
Patent Citations (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| TW201138415A (en) * | 2010-04-23 | 2011-11-01 | Chunghwa Telecom Co Ltd | Portable extension application system of IP trunk architecture and method thereof |
| CN106101465A (en) * | 2016-05-25 | 2016-11-09 | 北京云迹科技有限公司 | System and method that automatic poking is made a phone call and vehicle and robot |
| CN105898083A (en) * | 2016-05-31 | 2016-08-24 | 北京云迹科技有限公司 | Phone internet of things system and method |
| CN109523218A (en) * | 2018-11-27 | 2019-03-26 | 苏州优智达机器人有限公司 | The exchange method of Mobile Intelligent Robot and people |
| WO2020141636A1 (en) * | 2019-01-03 | 2020-07-09 | 엘지전자 주식회사 | Control method for robot system |
| CN110096146A (en) * | 2019-04-16 | 2019-08-06 | 苏州优智达机器人有限公司 | A kind of exchange method of mobile robot and smart machine |
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Application publication date: 20211130 |