CN113493148A

CN113493148A - Elevator management method and device and electronic equipment

Info

Publication number: CN113493148A
Application number: CN202010205572.9A
Authority: CN
Inventors: 刘少维
Original assignee: Hitachi Elevator China Co Ltd; Hitachi Elevator Shanghai Co Ltd
Current assignee: Hitachi Elevator China Co Ltd; Hitachi Elevator Shanghai Co Ltd
Priority date: 2020-03-20
Filing date: 2020-03-20
Publication date: 2021-10-12
Anticipated expiration: 2040-03-20
Also published as: CN113493148B

Abstract

The application provides an elevator management method, an elevator management device and electronic equipment, wherein the elevator management method comprises the steps of collecting passenger elevator waiting data corresponding to each floor; processing according to the passenger elevator waiting data to obtain elevator waiting distribution data; and if the abnormal part which is not in the set threshold interval exists in the elevator waiting distribution data, adjusting the elevator dispatching strategy according to the abnormal part in the elevator waiting distribution data.

Description

Elevator management method and device and electronic equipment

Technical Field

The application relates to the technical field of elevator control, in particular to an elevator management method, an elevator management device and electronic equipment.

Background

An elevator group management system manages a plurality of elevator cars as one elevator group, and can provide efficient operation service to users.

In a conventional elevator group management system, an elevator car to be allocated is basically selected based on an evaluation function composed of a plurality of evaluation items. When a new hall call occurs, an evaluation value at the time of assigning it to the hall call is calculated for each elevator car on the basis of an evaluation function, and the elevator car with the best evaluation value is assigned to the hall call.

However, the response time for a portion of the hall calls may be extended due to the carrying capacity of the group management system itself and the occurrence of allocation changes. Particularly in areas of buildings where traffic conditions are complex, conditions with long response times may be exacerbated. Under the present circumstances, if the elevator group management control method is not changed, the daily traffic situation in the same building area is basically stable, and there is a possibility that a long-time elevator waiting is concentrated on some floors or some passengers. This happens many times or for a long time, which will affect the passenger's experience of riding the ladder.

Disclosure of Invention

In view of the above, an object of the embodiments of the present application is to provide an elevator management method, an elevator management device, and an electronic apparatus. The dispatching and transportation of the elevator can be adjusted adaptively, so that the effect of reducing the situation that passengers wait for the elevator for a long time can be achieved.

In a first aspect, an embodiment of the present application provides an elevator management method, including:

collecting passenger elevator waiting data corresponding to each floor;

processing according to the passenger elevator waiting data to obtain elevator waiting distribution data;

and if the abnormal part which is not in the set threshold interval exists in the elevator waiting distribution data, adjusting the elevator dispatching strategy according to the abnormal part in the elevator waiting distribution data.

In an optional embodiment, the passenger waiting data includes: the passenger waiting time and the passenger waiting position; the elevator waiting distribution data comprises elevator waiting time length distribution; the waiting for the elevator data according to the passenger is processed to obtain waiting for the elevator distribution data, and the processing method comprises the following steps:

and determining the distribution of the elevator waiting time lengths according to the passenger waiting time lengths corresponding to the passengers in the passenger elevator waiting data or the passenger elevator waiting positions corresponding to the passengers.

According to the elevator management method provided by the embodiment of the application, as the data mainly influencing passenger experience is the elevator waiting time, the elevator waiting time distribution is researched, so that the determined elevator dispatching strategy can meet the requirements of passengers, and the elevator waiting time is reduced.

In an optional embodiment, the determining the elevator waiting time distribution according to the passenger waiting time corresponding to each passenger in the passenger elevator waiting data or the passenger elevator waiting position corresponding to each passenger includes:

and obtaining the passenger time length distribution of each passenger according to the passenger waiting time length corresponding to each passenger.

The elevator management method provided by the embodiment of the application can also use the passenger as a research object to research the elevator waiting time of the passenger, so that the determined elevator dispatching strategy can be more suitable for the requirement of the passenger on the elevator, and the elevator waiting time of the passenger is reduced.

In an optional embodiment, the obtaining the passenger duration distribution of each passenger according to the passenger waiting duration corresponding to each passenger includes:

calculating the single elevator waiting time of each elevator waiting time of a target passenger to obtain a first single elevator waiting time set of the target passenger, wherein the target passenger is any passenger in a target group;

determining a first overtime elevator waiting time number of the target passenger, wherein the single elevator waiting time of the target passenger exceeds a first preset value, according to the first single elevator waiting time set; or, calculating the total elevator waiting time of the target passenger to obtain the first total elevator waiting time of the target passenger; or sequencing the overtime elevator waiting times of all passengers in the target group to obtain the rank of the overtime elevator waiting times of the passengers; or sequencing the total elevator waiting time lengths of all passengers in the target group to obtain the passenger elevator waiting time length ranking.

The elevator management method provided by the embodiment of the application can also use the passenger as a research object to respectively research the elevator waiting situation of the passenger from multiple dimensions, so that the elevator waiting distribution situation of the passenger can be known more, the determined elevator dispatching strategy can be more suitable for the requirement of the passenger on the elevator, and the elevator waiting duration of the passenger is shortened.

and determining the floor elevator waiting distribution according to the passenger waiting time corresponding to each passenger in the passenger elevator waiting data and the passenger elevator waiting position corresponding to each passenger.

According to the elevator management method provided by the embodiment of the application, the floors can be used as research objects, the elevator waiting time of passengers on each floor can be researched, so that the determined elevator dispatching strategy can be more suitable for the requirements of the passengers on the elevator on each floor, and the elevator waiting time of the passengers is reduced.

In an optional embodiment, the determining a floor waiting distribution according to the passenger waiting time corresponding to each passenger in the passenger waiting data and the passenger waiting position corresponding to each passenger includes:

calculating single elevator waiting time of each passenger of a target floor in each elevator waiting time to obtain a second single elevator waiting time set of the target floor, wherein the target floor is any floor of a target area;

determining second overtime elevator waiting times of each passenger in the target floor, wherein the single elevator waiting time of each passenger exceeds a second preset value, according to the second single elevator waiting time set; or, calculating the total elevator waiting time of the target floor to obtain a second total elevator waiting time of the target floor; or sequencing the overtime elevator waiting times of all passengers in all floors of the target area to obtain a floor overtime elevator waiting time ranking; or sequencing the total elevator waiting time lengths of all passengers in all floors of the target area to obtain the ranking of the elevator waiting time lengths of the floors.

The elevator management method provided by the embodiment of the application can also use floors as research objects to research the elevator waiting conditions of passengers on each floor from multiple dimensions, so that the elevator waiting distribution conditions of each floor can be known better, the determined elevator dispatching strategy can be made to adapt to the requirements of the passengers on the elevator on each floor, and the time for the passengers to wait for the elevator is shortened.

In an optional embodiment, the adjusting the elevator dispatching strategy according to the abnormal part in the elevator waiting distribution data includes:

determining an abnormal floor corresponding to the abnormal part in the elevator waiting distribution data;

preferentially dispatching an elevator for the abnormal floor; or, setting an elevator response time limit for the abnormal floor, and configuring an elevator to respond the elevator taking requirement of the abnormal floor in the response time limit; or, allocating a designated elevator for the abnormal floor to respond to the elevator taking demand of the abnormal floor; or all elevators are divided so that each elevator only responds to the elevator taking demand in the corresponding zone.

The elevator management method provided by the embodiment of the application can also adaptively adjust the elevator operation strategy, so that the elevator can more quickly respond to the floor needing the elevator at present.

In an optional embodiment, the method further comprises:

and if the abnormal part which is not in the set threshold interval exists in the elevator waiting distribution data, sending a prompt message to a set user.

The elevator management method provided by the embodiment of the application can also send prompt messages to the setting user, so that related personnel can know the running condition of the elevator.

In an optional embodiment, the sending the prompt message to the setting user includes:

sending an elevator dispatching message to passengers waiting for an elevator; or the like, or, alternatively,

and sending a prompt message of abnormal passenger waiting to the management user of the elevator.

The elevator management method provided by the embodiment of the application can also be used for sending prompt messages to passengers or management users so as to relieve the emotions of the passengers, or enabling management personnel to know the current operation condition of the elevator.

In a second aspect, an embodiment of the present application further provides an elevator management device, including:

the acquisition module is used for acquiring passenger elevator waiting data corresponding to each floor;

the processing module is used for processing according to the passenger elevator waiting data to obtain elevator waiting distribution data;

and the adjusting module is used for adjusting the elevator dispatching strategy according to the abnormal part in the elevator waiting distribution data if the abnormal part which is not in the set threshold interval exists in the elevator waiting distribution data.

In a third aspect, an embodiment of the present application further provides an electronic device, including: a processor, a memory storing machine-readable instructions executable by the processor, the machine-readable instructions, when executed by the processor, performing the steps of the elevator management method of the first aspect described above, or any one of the possible implementations of the first aspect, when the electronic device is run.

In a fourth aspect, this application provides a computer-readable storage medium, where a computer program is stored on the computer-readable storage medium, where the computer program, when executed by a processor, performs the steps of the elevator management method in the first aspect or any one of the possible implementations of the first aspect.

According to the elevator management method, the elevator management device, the elevator management electronic equipment and the computer-readable storage medium, the distribution situation of the elevator waiting data is adopted for research, so that the current elevator waiting situation can be known, and then the elevator dispatching strategy is adjusted according to the abnormal part in the elevator waiting distribution data, so that the operation of the elevator can be more suitable for the requirement of passengers, and the situation that the passenger waits for the elevator for a long time is reduced.

In order to make the aforementioned objects, features and advantages of the present application more comprehensible, embodiments accompanied with figures are described in detail below.

Drawings

In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings that are required to be used in the embodiments will be briefly described below, it should be understood that the following drawings only illustrate some embodiments of the present application and therefore should not be considered as limiting the scope, and for those skilled in the art, other related drawings can be obtained from the drawings without inventive effort.

Fig. 1 is a block diagram of an electronic device according to an embodiment of the present disclosure.

Fig. 2 is a flowchart of an elevator management method according to an embodiment of the present application.

Fig. 3 is a functional block diagram of an elevator management device according to an embodiment of the present application.

Detailed Description

The technical solution in the embodiments of the present application will be described below with reference to the drawings in the embodiments of the present application.

It should be noted that: like reference numbers and letters refer to like items in the following figures, and thus, once an item is defined in one figure, it need not be further defined and explained in subsequent figures. Meanwhile, in the description of the present application, the terms "first", "second", and the like are used only for distinguishing the description, and are not to be construed as indicating or implying relative importance.

Example one

To facilitate understanding of the present embodiment, first, an electronic device that performs the elevator management method disclosed in the embodiments of the present application will be described in detail.

As shown in fig. 1, is a block schematic diagram of an electronic device. The electronic device 100 may include a memory 111, a memory controller 112, a processor 113, a peripheral interface 114, and an input-output unit 115. It will be understood by those of ordinary skill in the art that the structure shown in fig. 1 is merely exemplary and is not intended to limit the structure of the electronic device 100. For example, electronic device 100 may also include more or fewer components than shown in FIG. 1, or have a different configuration than shown in FIG. 1.

The above-mentioned memory 111, the memory controller 112, the processor 113, the peripheral interface 114, and the input/output unit 115 are electrically connected to each other directly or indirectly to realize data transmission or interaction. For example, the components may be electrically connected to each other via one or more communication buses or signal lines. The processor 113 is used to execute the executable modules stored in the memory.

The Memory 111 may be, but is not limited to, a Random Access Memory (RAM), a Read Only Memory (ROM), a Programmable Read-Only Memory (PROM), an Erasable Read-Only Memory (EPROM), an electrically Erasable Read-Only Memory (EEPROM), and the like. The memory 111 is configured to store a program, and the processor 113 executes the program after receiving an execution instruction, and the method executed by the electronic device 100 defined by the process disclosed in any embodiment of the present application may be applied to the processor 113, or implemented by the processor 113.

The processor 113 may be an integrated circuit chip having signal processing capability. The Processor 113 may be a general-purpose Processor, and includes a Central Processing Unit (CPU), a Network Processor (NP), and the like; the Integrated Circuit may also be a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), a Field Programmable Gate Array (FPGA) or other programmable logic device, a discrete gate or transistor logic device, or a discrete hardware component. The various methods, steps, and logic blocks disclosed in the embodiments of the present application may be implemented or performed. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like.

The peripheral interface 114 couples various input/output devices to the processor 113 and memory 111. In some embodiments, the peripheral interface 114, the processor 113, and the memory controller 112 may be implemented in a single chip. In other examples, they may be implemented separately from the individual chips.

The input/output unit 115 is used to provide input data to the user. The input/output unit 115 may be, but is not limited to, a mouse, a keyboard, and the like.

The electronic device 100 in this embodiment may be configured to perform each step in each method provided in this embodiment. The following describes in detail the implementation of the elevator management method by means of several embodiments.

Example two

Please refer to fig. 2, which is a flowchart of an elevator management method according to an embodiment of the present application. The specific process shown in fig. 2 will be described in detail below.

Step 201, collecting passenger elevator waiting data corresponding to each floor.

Optionally, during the working process, data collection can be performed on the passengers waiting for the elevator in the target area according to a set time rule.

For example, the set-time regular collected data may be data of passengers collected once every specified time period. For example, the specified time period may be a time period of half a minute, twenty seconds, ten seconds, one minute, or the like.

For example, the set time regular data collection may be data of a passenger collected in real time each time the passenger waits for the elevator.

In this embodiment, an image capturing device may be disposed in each of the key regions in the target region where the riding destination is selectable. The image capturing device may be used to capture image data of a passenger.

Optionally, face recognition may be performed on the acquired image data to determine the identity information of the passenger.

In this embodiment, passengers who need to take an elevator in the target area may be provided with identification cards. After any card reading device in the target area reads the identification card, the information of the target floor required to be reached, which is input by passengers, can be received. For example, the identification card may store therein the identification information of the passenger.

Optionally, the passenger identification card can be read by a card reading device to realize the passenger data collection.

Illustratively, the collected passenger data may include: identity information of passengers, destination floors to be reached, passenger ladder waiting time, passenger ladder waiting positions and the like.

And 202, processing according to the passenger elevator waiting data to obtain elevator waiting distribution data.

In this embodiment, the elevator waiting distribution data may include: the elevator waiting distribution data for passengers and the elevator waiting distribution data for floors.

The elevator waiting distribution data for the passengers may include: each passenger waits for the elevator time length each time, each passenger total elevator waiting times, each passenger overtime elevator waiting times, each passenger total elevator waiting time length and the like.

The elevator waiting distribution data for the passengers may include: each passenger waits for the elevator in a specified time period, the total elevator waiting times of each passenger in the specified time period, the overtime elevator waiting times of each passenger in the specified time period, the total elevator waiting time of each passenger in the specified time period and the like.

The elevator waiting distribution data for the floors may include: each passenger in each floor waits for the elevator for each time, the total elevator waiting times of the passengers on each floor, the overtime elevator waiting times of the passengers on each floor, the total elevator waiting time of the passengers on each floor and the like.

The elevator waiting distribution data for the floors may include: each passenger on each floor waits for the elevator in a specified time period, the total elevator waiting times of the passengers on each floor in the specified time period, the overtime elevator waiting times of the passengers on each floor in the specified time period, the total elevator waiting time of the passengers on each floor in the specified time period and the like.

Illustratively, the specified time period described above may be a time period within the last week, the last day, the last fifteen days, the last ten days, and so on.

Optionally, the elevator waiting time distribution is determined according to the passenger waiting time corresponding to each passenger in the passenger elevator waiting data or the passenger elevator waiting position corresponding to each passenger.

Illustratively, the elevator waiting time period distribution may include a passenger time period distribution and a floor waiting time period distribution. The passenger waiting time duration can be obtained according to the processing of the passenger waiting time duration corresponding to each passenger. The floor waiting time distribution can be obtained by carrying out data processing on the passenger waiting time corresponding to each passenger and the passenger waiting position corresponding to each passenger.

In an optional embodiment, first, the single elevator waiting time length of any target passenger in the target group in each elevator waiting time may be calculated to obtain a first single elevator waiting time length set of the target passenger. And then, determining a first overtime elevator waiting time number of the target passenger, wherein the single elevator waiting time of the target passenger exceeds a first preset value, according to the first single elevator waiting time set.

Illustratively, the target group described above may be passengers who ride an elevator in the target area.

Optionally, the time length of the single elevator waiting time of the passenger can be determined according to the starting time of the passenger for taking the elevator and the arrival time of the elevator.

For example, the first preset value may be set as required. For example, the first preset value may be two minutes, three minutes, or the like.

Optionally, it may be determined whether a first timeout elevator waiting time of the target passenger in the determination period exceeds a first time threshold, and if the first timeout elevator waiting time exceeds the first time threshold, it may be determined that the current elevator waiting time of the target passenger is abnormal. Further, when it is determined that the current elevator waiting time of the target passenger is abnormal, the elevator operation strategy may need to be adaptively adjusted.

Alternatively, the above-described determination period may be the last day, the last week, the last ten days, or the like.

In this embodiment, the first fractional threshold may be different in value according to different determination periods. For example, the longer the determination period is, the larger the value of the first time threshold may be. For example, if the determination cycle is one day, the first count threshold may be two times, three times, four times, or the like. If the determination period is one week, the first-time threshold may be ten times, thirteen times, nine times, or the like.

In an optional embodiment, first, the single elevator waiting time length of any target passenger in the target group in each elevator waiting time may be calculated to obtain a first single elevator waiting time length set of the target passenger. And then, calculating the total elevator waiting time of the target passenger according to the first single elevator waiting time set to obtain the first total elevator waiting time of the target passenger.

For example, the values in the first single elevator waiting time length set can be added, so that the first total elevator waiting time length of the target passenger can be obtained.

Optionally, it may be determined whether the total first elevator waiting time of the target passenger in the determination period exceeds a first time threshold, and if the total first elevator waiting time exceeds the first time threshold, it may be determined that the current elevator waiting time of the target passenger is abnormal. Further, when it is determined that the current elevator waiting time of the target passenger is abnormal, the elevator operation strategy may need to be adaptively adjusted.

In this embodiment, the first time length threshold may have different values according to different determination periods. For example, the longer the determination period is, the larger the value of the first time threshold may be. For example, if the determination period is one day, the first time threshold may be three minutes, five minutes, six minutes, or the like. If the determination period is one week, the first duration threshold may be twenty minutes, half an hour, twenty-five minutes, or the like.

In an optional embodiment, first, the single elevator waiting time length of any target passenger in the target group in each elevator waiting time may be calculated to obtain a first single elevator waiting time length set of the target passenger. And then, calculating the total overtime elevator waiting time of the target passenger according to the overtime elevator waiting set in the first single elevator waiting time set to obtain the first total overtime elevator waiting time of the target passenger.

For example, a passenger overtime elevator waiting set may be screened from the first single elevator waiting time set, and the first overtime elevator waiting total time of the target passenger may be obtained by adding values of each element in the passenger overtime elevator waiting set.

Optionally, whether the total first timeout elevator waiting time of the target passenger in the determination period exceeds a second time threshold may be determined, and if the total first timeout elevator waiting time exceeds the second time threshold, it may be determined that the current elevator waiting time of the target passenger is abnormal. Further, when it is determined that the current elevator waiting time of the target passenger is abnormal, the elevator operation strategy may need to be adaptively adjusted.

In an optional embodiment, first, the single elevator waiting time length of each elevator waiting time of all passengers in the target group may be calculated to obtain a first single elevator waiting time length set corresponding to all passengers. And then, determining the overtime elevator waiting times of all passengers according to the first single elevator waiting time set corresponding to all passengers. And finally, sequencing the overtime elevator waiting times of all passengers in the target group to obtain the rank of the overtime elevator waiting times of the passengers.

Optionally, whether the ranking of the target passenger is the first specified number of names before can be determined according to the ranking of the overtime elevator waiting times of the passenger in the determination period, and if the ranking of the target passenger is the first specified number of names before, it can be determined that the current elevator waiting time of the target passenger is abnormal. Further, when it is determined that the current elevator waiting time of the target passenger is abnormal, the elevator operation strategy may need to be adaptively adjusted.

For example, the first specified number may be a value according to a requirement, and for example, the first specified number may be three, four, five, and the like.

In an optional embodiment, first, the single elevator waiting time length of each elevator waiting time of all passengers in the target group may be calculated to obtain a first single elevator waiting time length set corresponding to all passengers. And then, determining the total elevator waiting time of all passengers according to the first single elevator waiting time set corresponding to all passengers. And finally, sequencing the total elevator waiting time lengths of all passengers in the target group to obtain the passenger elevator waiting time length ranking.

Alternatively, ranking may be performed according to the elevator waiting time of the passengers in the determination period, and it is determined whether the ranking of the target passengers is the second specified number of names, and if the ranking of the target passengers is the second specified number of names, it may be determined that the current elevator waiting time of the target passengers is abnormal. Further, when it is determined that the current elevator waiting time of the target passenger is abnormal, the elevator operation strategy may need to be adaptively adjusted.

For example, the second specified number may be a value according to a requirement, for example, the second specified number may be three, four, five, six, and so on.

In an optional embodiment, first, the single elevator waiting time length of each elevator waiting time of all passengers in the target group may be calculated to obtain a first single elevator waiting time length set of all passengers. And then, calculating the total overtime elevator waiting time of all passengers according to the overtime elevator waiting set in the first single elevator waiting time set to obtain the total overtime elevator waiting time of all passengers. And finally, sequencing the total overtime elevator waiting time of all passengers in the target group to obtain the rank of the overtime elevator waiting time of the passengers.

Optionally, ranking may be performed according to the timeout elevator waiting time of the passenger in the determination period, and it is determined whether the ranking of the target passenger is the second specified number of names, and if the ranking of the target passenger is the second specified number of names, it may be determined that the current elevator waiting time of the target passenger is abnormal. Further, when it is determined that the current elevator waiting time of the target passenger is abnormal, the elevator operation strategy may need to be adaptively adjusted.

In an optional embodiment, if the target passenger is a VIP passenger, it is determined whether the current elevator waiting time of the target passenger exceeds a first preset value, and if the current elevator waiting time of the target passenger exceeds the first preset value, it may be determined that the current elevator waiting time of the target passenger is abnormal. Further, when it is determined that the current elevator waiting time of the target passenger is abnormal, the elevator operation strategy may need to be adaptively adjusted.

In an optional embodiment, first, the single elevator waiting time length of each passenger waiting for an elevator at any destination floor in the destination area may be calculated to obtain a second single elevator waiting time length set of the destination floor. And then, according to the second single elevator waiting time set, determining second overtime elevator waiting times when the single elevator waiting time of the target floor exceeds a second preset value.

Optionally, the starting time for taking the elevator can be selected according to the passenger at the target floor, and the elevator arrival time is determined, so that the passenger has a single elevator waiting time.

For example, the second preset value may be set as required. For example, the second preset value may be two minutes, three minutes, or the like. Optionally, the second preset value may be equal to the first preset value, and certainly, the second preset value may also be different from the first preset value.

Optionally, it may be determined whether a second overtime elevator waiting time of the target floor in the determination period exceeds a second time threshold, and if the second overtime elevator waiting time exceeds the second time threshold, it may be determined that the current elevator waiting time of the target floor is abnormal. Further, when it is determined that the current elevator waiting at the target floor is abnormal, the elevator operation strategy may need to be adaptively adjusted.

In this embodiment, the second decimal threshold may have a different value according to different determination periods. For example, the longer the determination period is, the larger the value of the second-time threshold may be. For example, if the determination period is one day, the second-order threshold value may be five, six, eight, or the like. If the determination period is one week, the second-order threshold may be fifty, sixty, seventy, or the like.

In an optional embodiment, first, the single elevator waiting time length of each passenger waiting for an elevator at each time of the target floor may be calculated to obtain a second single elevator waiting time length set of the target floor. And then, calculating the total elevator waiting time of the target passenger according to the second single elevator waiting time set to obtain the second total elevator waiting time of the target passenger.

For example, the values in the second single elevator waiting time length set can be added, so that the second total elevator waiting time length of the target floor can be obtained.

Optionally, whether the total second elevator waiting time of the target floor in the determination period exceeds a third time threshold or not may be determined, and if the total second elevator waiting time exceeds the third time threshold, it may be determined that the current elevator waiting time of the target floor is abnormal. Further, when it is determined that the current elevator waiting at the target floor is abnormal, the elevator operation strategy may need to be adaptively adjusted.

In this embodiment, the third duration threshold may have a different value according to different determination periods. For example, the longer the determination period is, the larger the value of the third duration threshold may be. For example, if the determination period is one day, the third time period threshold may be thirty minutes, fifty minutes, forty-two minutes, or the like. If the determination period is one week, the third duration threshold may be two hours, one-half hour, eighty minutes, etc.

In an optional embodiment, first, the single elevator waiting time length of each passenger waiting for an elevator at each time of the target floor may be calculated to obtain a second single elevator waiting time length set of the target floor. And then, calculating the total elevator waiting time of the target passenger according to an overtime elevator waiting set in the second single elevator waiting time set to obtain the second overtime elevator waiting time of the target passenger.

Illustratively, a floor overtime elevator waiting set can be screened from the second single elevator waiting time set, and the second overtime elevator waiting total time of the target floor can be obtained by adding values of each element in the floor overtime elevator waiting set.

Optionally, it may be determined whether the total second timeout elevator waiting time of the target floor within the determination period exceeds a fourth time threshold, and if the total second timeout elevator waiting time exceeds the fourth time threshold, it may be determined that the current elevator waiting time of the target floor is abnormal. Further, when it is determined that the current elevator waiting at the target floor is abnormal, the elevator operation strategy may need to be adaptively adjusted.

In an optional embodiment, first, the single elevator waiting time length of each passenger waiting for an elevator at each time of the target floor may be calculated to obtain a second single elevator waiting time length set of the target floor. And then, determining the overtime elevator waiting times of all the floors according to the second single elevator waiting time set corresponding to all the floors. And finally, sequencing the overtime elevator waiting times of all floors in the target area to obtain the ranking of the overtime elevator waiting times of the floors.

Optionally, whether the ranking of the target floor is the third specified quantity name before can be determined according to the ranking of the overtime elevator waiting times of the floor in the determination period, and if the ranking of the target floor is the third specified quantity name before, it can be determined that the current elevator waiting of the target floor is abnormal. Further, when it is determined that the current elevator waiting at the target floor is abnormal, the elevator operation strategy may need to be adaptively adjusted.

For example, the third designated number may be a value according to a requirement, and for example, the third designated number may be six, four, seven, or the like.

In an optional embodiment, first, the single elevator waiting time length of each passenger waiting for an elevator at each time of the target floor may be calculated to obtain a second single elevator waiting time length set of the target floor. And then, determining the total elevator waiting time of all the floors according to the second single elevator waiting time set corresponding to all the floors. And finally, sequencing the total elevator waiting time lengths of all floors in the target area to obtain the ranking of the elevator waiting time lengths of the floors.

Optionally, ranking may be performed according to the elevator waiting time of the floors in the determination period, and it is determined whether the ranking of the target floor is the fourth specified quantity, and if the ranking of the target floor is the fourth specified quantity, it may be determined that the current elevator waiting time of the target floor is abnormal. Further, when it is determined that the current elevator waiting at the target floor is abnormal, the elevator operation strategy may need to be adaptively adjusted.

For example, the fourth specified number may be a value according to a requirement, and for example, the fourth specified number may be five, six, seven, eight, and the like.

In an optional embodiment, first, the single elevator waiting time length of each passenger waiting for an elevator at each time of the target floor may be calculated to obtain a second single elevator waiting time length set of the target floor. And then, determining the total elevator waiting time of all floors according to an overtime elevator waiting set in the second single elevator waiting time set. And finally, sequencing the total elevator waiting time of all floors in the target area to obtain the rank of the overtime elevator waiting time of the floors.

Optionally, the ranking may be performed according to the floor overtime elevator waiting time in the determination period, whether the ranking of the target floor is the fourth specified quantity name before is determined, and if the ranking of the target floor is the fourth specified quantity name before, it may be determined that the current elevator waiting time of the target floor is abnormal. Further, when it is determined that the current elevator waiting at the target floor is abnormal, the elevator operation strategy may need to be adaptively adjusted.

In an optional embodiment, if the target floor is a VIP floor, it is determined whether the current elevator waiting time of the target floor exceeds a second preset value, and if a passenger is waiting for an elevator at the target floor currently and the current elevator waiting time of the passenger exceeds the second preset value, it is determined that the current elevator waiting time of the target floor is abnormal. Further, when it is determined that the current elevator waiting at the target floor is abnormal, the elevator operation strategy may need to be adaptively adjusted.

And step 203, if the abnormal part which is not in the set threshold interval exists in the elevator waiting distribution data, adjusting the elevator dispatching strategy according to the abnormal part in the elevator waiting distribution data.

Optionally, each item of data in the elevator waiting distribution data may be compared with a preset threshold or a threshold interval to determine whether there is an abnormal portion in the elevator waiting distribution data that is not within the preset threshold interval. For example, the determination criteria for different elevator waiting distribution data are described in detail in the related description of step 202, and are not described herein again.

Optionally, step 203 may comprise: and determining an abnormal floor corresponding to the abnormal part in the elevator waiting distribution data, and adjusting an elevator dispatching strategy aiming at the abnormal floor.

Optionally, adjusting the elevator dispatching strategy may include: and preferentially dispatching the elevator for the abnormal floor.

Optionally, adjusting the elevator dispatching strategy may include: and setting an elevator response time limit for the abnormal floor, and configuring an elevator to respond to the elevator taking demand of the abnormal floor in the response time limit.

Optionally, adjusting the elevator dispatching strategy may include: and allocating a designated elevator for the abnormal floor to respond to the elevator taking demand of the abnormal floor.

Optionally, adjusting the elevator dispatching strategy may include: all elevators are zoned so that each elevator only responds to the boarding request in the corresponding zone.

Optionally, adjusting the elevator dispatching strategy may include: and allocating a set number of elevator waiting ladders for the abnormal floors. The set number may be determined according to the number of elevators currently operable, for example, the set number may be one, two, etc. values.

Optionally, adjusting the elevator dispatching strategy may include: the allocation rules are changed in real time or on a limited basis so that an operational elevator preferentially answers calls on the abnormal floors.

Optionally, adjusting the elevator dispatching strategy may include: the allocation rules are changed in real time or time limited so that an operable elevator answers calls to an abnormal floor within a specified time.

In an optional implementation mode, different early warning levels can be set for different abnormal conditions, and different elevator dispatching strategies can be configured for the different early warning levels.

Illustratively, the higher the number of overtime elevator waiting times of passengers is, the higher the corresponding early warning level is. The longer the passenger waits for the elevator, the higher the corresponding early warning level is.

Through the steps, the elevator demand of the abnormal floor can be responded adaptively. Further, in order to enable the setting user to know the elevator operation condition better, the elevator management method in this embodiment may further include the following steps:

and 204, if the abnormal part which is not in the set threshold interval exists in the elevator waiting distribution data, sending a prompt message to a set user.

Optionally, sending the prompt message to the setting user may include: sending an elevator dispatching message to passengers waiting for an elevator; or sending a prompt message of abnormal passenger waiting to the management user of the elevator.

Illustratively, sending the prompting message to the setting user may include: sending a customer complaint early warning prompt to a management user of the elevator; or sending a long-time elevator waiting prompt to passengers waiting for the elevator; or, sending a guidance prompt to the passenger waiting for the elevator; or sending a placating prompt to the passenger waiting for the elevator; or, a priority elevator dispatching prompt is sent to passengers waiting for the elevator.

The above-described administrative user of the elevator may be, for example, an elevator manufacturing unit or an elevator maintenance person.

The flow of the elevator management method provided by the present embodiment is further described below by way of several examples.

In a first example, the elevator waiting data for each passenger in the target area may be acquired first. For example, the elevator waiting data can be shot by the acquisition equipment, and the elevator waiting data of each passenger can also be acquired in a card reading mode.

Then, carrying out identification detection on the elevator waiting data of each passenger, and identifying three elevator waiting conditions for a long time: the first place is 10 months, 15 days, 10 am-11 am, a twenty-eight-storied VIP (VIP) passenger A waits for a long time; the second place is within 10 months, the service floor eight-storied building waits for the elevator for two times at 9-10 am; the third place is 10 months, and a passenger B waits for a long time in the third floor of the service floor at 13-14 pm.

Optionally, the following three levels of early warning may be preset in this example, which are respectively:

thirdly, in a monthly period, the number of times of waiting for the elevator for a long time exceeds one; or, in the monthly period, the times of long-time elevator waiting of the service floor exceeds one;

in the second stage, the number of times of waiting for the elevator for a long time exceeds two in the monthly period; or, in the monthly period, the times of long-time elevator waiting of the service floor exceeds two times;

in the first stage, the number of times of waiting for the elevator for a long time exceeds three in a monthly period; or, in the monthly period, the times of long-time elevator waiting of the service floor exceeds three times; or, in the monthly period, the VIP customer waits for the elevator for more than three times for a long time; or, the number of times of long-time elevator waiting on the VIP special floor exceeds three times in the monthly period.

Based on the preset early warning, the first long-time elevator waiting condition reaches a first-level early warning level, the second long-time elevator waiting condition reaches a second-level early warning level, and the third long-time elevator waiting condition reaches a third-level early warning level.

In this example, different elevator dispatching strategies may be employed for different pre-alarms.

For example, the adjusted elevator dispatching strategy corresponding to the third-level early warning level may be: and allocating a set number of elevator waiting ladders for the abnormal floors.

The adjustment elevator dispatching strategy corresponding to the second-level early warning level can be as follows: allocating a set number of elevator waiting ladders for the abnormal floors; or, the allocation rules are changed in real time or in a limited time so that the operable elevators preferentially respond to calls of abnormal floors.

The adjustment elevator dispatching strategy corresponding to the first-level early warning level can be as follows: allocating a set number of elevator waiting ladders for the abnormal floors; or allocating a designated elevator for the abnormal floor to respond to the elevator taking demand of the abnormal floor.

Configuration based on the elevator dispatching strategy:

for the first long waiting elevator, one elevator can be allocated to answer the call of passenger A alone. Further, if there is no call currently, the elevator will wait at twenty-eight floors.

Aiming at the second long-time elevator waiting, the allocation rule can be changed in real time or in a limited time mode according to the current elevator running condition when 9-10 am every day in the next month, so that the current elevator which can run can preferentially answer the eight-floor call. Further, if no call is currently available, two elevators can be provided to wait at eight floors.

For the third long-time elevator waiting, one or two elevators can be provided for waiting for the elevator in the third floor when 13-14 pm of every day of the next month and no call exists.

In this example, for the first long-time elevator waiting, a first-level early warning signal and an early warning information prompt can be sent to an elevator manufacturing unit or an elevator maintenance worker. Optionally, a prompt of "give priority to the elevator, please take the elevator with the number of the elevator" may be sent to the passenger.

In this example, for a second long-time elevator waiting, a second-level early warning signal and an early warning information prompt can be sent to an elevator manufacturing unit or an elevator maintenance worker. Optionally, a prompt to "give priority to the ladder, please patience to wait" is issued to the passenger.

In this example, for a long-time waiting for the third place, a three-level early warning signal and an early warning information prompt can be sent to an elevator manufacturing unit or an elevator maintenance worker.

In a second example, the elevator waiting data for each passenger in the target area may be acquired first. For example, the elevator waiting data can be shot by the acquisition equipment, and the elevator waiting data of each passenger can also be acquired in a card reading mode.

Then, carrying out identification detection on the elevator waiting data of each passenger, and identifying three abnormal elevator waiting conditions: the first place is 14 days in 10 months to 20 days in 10 months, the accumulated elevator waiting time of the passenger A reaches five hours, and the number of elevator waiting times in a long time is ranked first among all the passengers; in the second place, 14 days in 10 months to 20 days in 10 months, the cumulative elevator waiting time of the 12 floors on the service floors reaches nine hours, and the number of times of elevator waiting for a long time is ranked first in all the service floors; and in the third place, 14 days in the third place to 20 days in the third place, the cumulative elevator waiting time of the passenger B reaches three hours and a half, and the number of elevator waiting times in the third place is ranked second among all the passengers.

thirdly, in the week period, the overtime elevator waiting times of passengers are in the first five times among all passengers, and the accumulated elevator waiting time exceeds three hours; or, in the week period, the number of times of long-time elevator waiting of the service floors is five in the first service floors, and the accumulated elevator waiting time exceeds six hours.

In the second stage, in the week period, the overtime elevator waiting times of passengers are in the first three of all passengers, and the accumulated elevator waiting time exceeds four hours; or, in the week period, the number of times of long-time elevator waiting of the service floors is in the first three of all the service floors, and the accumulated elevator waiting time exceeds eight hours.

In the first stage, in the week period, the overtime elevator waiting times of passengers are in the first two of all passengers, and the accumulated elevator waiting time exceeds five hours; or, in the week period, the number of times of long-time elevator waiting of the service floors is in the first two of all the service floors, and the accumulated elevator waiting time exceeds ten hours.

The adjustment elevator dispatching strategy corresponding to the third-level early warning level can be as follows: the allocation rules are changed in real time or in a time-limited manner, so that the elevator forcibly answers the calls of the abnormal floors within five minutes.

The adjustment elevator dispatching strategy corresponding to the second-level early warning level can be as follows: the allocation rules are changed in real time or in a time-limited manner, so that the elevator forcibly answers the calls of the abnormal floors within three minutes.

The adjustment elevator dispatching strategy corresponding to the first-level early warning level can be as follows: the allocation rules are changed in real time or in a time-limited manner, so that the elevator forcibly answers the calls of the abnormal floors within two minutes.

Configuration based on the elevator dispatching strategy:

and aiming at the first abnormal elevator waiting place, the distribution rule can be changed in real time or in a time-limited mode, so that the elevator can forcibly answer the calls of the abnormal floors within two minutes.

And aiming at the second abnormal elevator waiting place, the distribution rule can be changed in real time or in a time-limited manner, so that the elevator can forcibly answer the calls of the abnormal floors within three minutes.

And aiming at the third abnormal elevator waiting place, the distribution rule can be changed in real time or in a time-limited manner, so that the elevator can forcibly answer the calls of the abnormal floors within five minutes.

In this example, the passenger may also be issued "latest arrival time of elevator: time, please wait for patience.

In the method of the embodiment, the early warning mechanism of the customer complaints is introduced to provide warning information in advance, timely and comprehensively, so that the elevator management system can take measures as soon as possible to prevent the complaints in the bud. The method in the embodiment breaks through the existing group management control mode and implements special elevator operation management on abnormal floors and passengers. Further, a passenger prompting system is established to perform placation and prompting on passengers, and the pressure and emotion of waiting for the stairs of the passengers are relieved. By the mode, the elevator waiting time of each service floor and passengers is more even, the situation that the elevator waiting situation is concentrated on a plurality of floors or individuals for a long time is effectively avoided, the elevator waiting pressure of the passengers is relieved, and the complaint probability of customers is greatly reduced.

EXAMPLE III

Based on the same application concept, an elevator management device corresponding to the elevator management method is further provided in the embodiment of the present application, and as the principle of solving the problem of the device in the embodiment of the present application is similar to that in the embodiment of the elevator management method, the implementation of the device in the embodiment of the present application can refer to the description in the embodiment of the method, and repeated details are not repeated.

Please refer to fig. 3, which is a schematic diagram of functional modules of an elevator management apparatus according to an embodiment of the present application. The individual modules in the elevator management arrangement in this embodiment are used to perform the individual steps in the above-described method embodiment. The elevator management device comprises an acquisition module 301, a processing module 302 and an adjustment module 303; wherein the content of the first and second substances,

the acquisition module 301 is used for acquiring passenger elevator waiting data corresponding to each floor;

the processing module 302 is configured to process according to the passenger elevator waiting data to obtain elevator waiting distribution data;

and an adjusting module 303, configured to adjust an elevator dispatching strategy according to an abnormal part in the elevator waiting distribution data if the abnormal part is not in the set threshold interval in the elevator waiting distribution data.

In one possible embodiment, the passenger waiting data includes: the passenger waiting time and the passenger waiting position; the elevator waiting distribution data comprises elevator waiting time length distribution; the waiting for the elevator data according to the passenger is processed to obtain waiting for the elevator distribution data, and the processing method comprises the following steps:

In a possible implementation, the processing module 302 is configured to:

In a possible implementation, the adjusting module 303 is configured to:

In one possible embodiment, the elevator management apparatus in this embodiment includes:

and the prompt module is used for sending a prompt message to a set user if the abnormal part which is not in the set threshold interval exists in the elevator waiting distribution data.

In a possible implementation, the prompting module is configured to:

Furthermore, the present application also provides a computer-readable storage medium, which stores thereon a computer program, which, when being executed by a processor, performs the steps of the elevator management method described in the above method embodiments.

The computer program product of the elevator management method provided in the embodiment of the present application includes a computer-readable storage medium storing a program code, where instructions included in the program code may be used to execute the steps of the elevator management method in the above method embodiment, which may be specifically referred to in the above method embodiment, and are not described herein again.

In the embodiments provided in the present application, it should be understood that the disclosed apparatus and method can be implemented in other ways. The apparatus embodiments described above are merely illustrative, and for example, the flowchart and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of apparatus, methods and computer program products according to various embodiments of the present application. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.

In addition, functional modules in the embodiments of the present application may be integrated together to form an independent part, or each module may exist separately, or two or more modules may be integrated to form an independent part.

The functions, if implemented in the form of software functional modules and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application or portions thereof that substantially contribute to the prior art may be embodied in the form of a software product stored in a storage medium and including instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes. It is noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising … …" does not exclude the presence of other identical elements in a process, method, article, or apparatus that comprises the element.

The above description is only a preferred embodiment of the present application and is not intended to limit the present application, and various modifications and changes may be made by those skilled in the art. Any modification, equivalent replacement, improvement and the like made within the spirit and principle of the present application shall be included in the protection scope of the present application. It should be noted that: like reference numbers and letters refer to like items in the following figures, and thus, once an item is defined in one figure, it need not be further defined and explained in subsequent figures.

The above description is only for the specific embodiments of the present application, but the scope of the present application is not limited thereto, and any person skilled in the art can easily conceive of the changes or substitutions within the technical scope of the present application, and shall be covered by the scope of the present application. Therefore, the protection scope of the present application shall be subject to the protection scope of the claims.

Claims

1. An elevator management method, comprising:

collecting passenger elevator waiting data corresponding to each floor;

2. The method of claim 1, wherein the passenger landing data comprises: the passenger waiting time and the passenger waiting position; the elevator waiting distribution data comprises elevator waiting time length distribution; the waiting for the elevator data according to the passenger is processed to obtain waiting for the elevator distribution data, and the processing method comprises the following steps:

3. The method according to claim 2, wherein the determining the elevator waiting time distribution according to the passenger waiting time corresponding to each passenger in the passenger elevator waiting data or the passenger elevator waiting position corresponding to each passenger comprises:

4. The method according to claim 3, wherein the obtaining the passenger duration distribution of each passenger according to the passenger waiting duration corresponding to each passenger comprises:

5. The method according to claim 2, wherein the determining the elevator waiting time distribution according to the passenger waiting time corresponding to each passenger in the passenger elevator waiting data or the passenger elevator waiting position corresponding to each passenger comprises:

6. The method of claim 5, wherein the determining the floor waiting distribution according to the passenger waiting time corresponding to each passenger and the passenger waiting position corresponding to each passenger in the passenger waiting data comprises:

7. The method of any one of claims 1-6, wherein said adjusting an elevator dispatching strategy based on anomalies in said elevator waiting distribution data comprises:

8. The method according to any one of claims 1-6, further comprising:

9. The method of claim 8, wherein sending a prompt message to a provisioning user comprises:

10. An elevator management apparatus, comprising:

11. An electronic device, comprising: a processor, a memory storing machine-readable instructions executable by the processor, the machine-readable instructions when executed by the processor performing the steps of the method of any of claims 1 to 9 when the electronic device is run.

12. A computer-readable storage medium, having stored thereon a computer program which, when being executed by a processor, is adapted to carry out the steps of the method according to any one of claims 1 to 9.