CN113379089A - Signing room scheduling method, server, electronic device and storage medium - Google Patents
Signing room scheduling method, server, electronic device and storage medium Download PDFInfo
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Abstract
The invention provides a signing room scheduling method, a server, electronic equipment and a storage medium, wherein the method comprises the following steps: receiving state change information of a signing room and a signing specialist sent by a signing assistant terminal through a front-end server, updating the state information of the signing room and the signing specialist according to the state change information, and sending the state information to a preset terminal through the front-end server in real time; the preset terminal comprises at least one of a signing assistant terminal, a signing specialist terminal and a broker terminal. According to the signing room scheduling method, the server, the electronic equipment and the storage medium, the state change information of the signing room and the signing specialist sent by the signing assistant terminal is received, the state information of the signing room and the signing specialist is updated according to the state change information, and the updated state information of the signing room and the signing specialist is sent to the preset terminal in real time, so that the latest state of the signing room and the signing specialist is synchronized at the preset terminal, and the coordination of signing resources is facilitated.
Description
Technical Field
The present invention relates to the field of computer technologies, and in particular, to a signing room scheduling method, a server, an electronic device, and a storage medium.
Background
The signing link is a key node in the house property brokerage trade, and the current signing link is mainly implemented by a broker for off-line signing. The broker-dominated decentralized subscription has many problems, such as low subscription efficiency, non-standardized subscription process, etc.
Therefore, changing the subscription mode, changing from a broker-dominated decentralized subscription mode to a mode where a person in charge of a person concentrates on the subscription center to complete the subscription, becomes a necessary requirement. The centralized signing is beneficial to improving the signing standardization, reducing the risk in the signing process and improving the signing efficiency and quality. The centralized signing needs to adopt a reservation system, and a signing room and a signing specialist are the most important links in the reservation process and often face the problem of resource conflict.
Disclosure of Invention
Aiming at the problems in the prior art, the invention provides a signing room scheduling method, a server, electronic equipment and a storage medium.
The invention provides a signing room scheduling method, which comprises the following steps: receiving state change information of a signing room and a signing specialist sent by a signing assistant terminal through a front-end server, and updating the state information of the signing room and the signing specialist according to the state change information; the updated state information of the signing room and the signing specialist is sent to a preset terminal in real time through the front-end server; the preset terminal comprises at least one of the signing assistant terminal, the signing specialist terminal and the broker terminal.
According to the signing room scheduling method provided by the invention, the updating of the status information of the signing room and the signing specialist according to the status change information specifically comprises the following steps: updating the state information of the signing room and the signing specialist in a database according to the state change information; before the updated status information of the signing room and the signing specialist is sent to a preset terminal in real time through the front-end server, the method further comprises the following steps: and acquiring the updated state information of the signing room and the signing specialist by monitoring the log data of the database.
According to the signing room scheduling method provided by the invention, the communication between the signing room scheduling server and the front-end server is based on a socket mechanism, and the communication between the front-end server and the preset terminal is based on a Websocket mechanism.
According to the signing room scheduling method provided by the invention, the method further comprises the following steps: receiving subscription reservation information sent by the broker terminal through the front-end server, wherein the subscription reservation information comprises subscription time and a terminal identifier of the broker terminal; acquiring newly received subscription reservation information at preset first time intervals, and initiating a first return visit to the broker terminal corresponding to the newly received subscription reservation information according to the terminal identification; if the contract signing demand is confirmed to be consistent with the contract signing reservation information according to the result of the first return visit, automatically pre-arranging a contract signing room and a contract signing specialist according to the contract signing reservation information, and updating the state information of the contract signing room and the contract signing specialist; if the signing demand is determined to be inconsistent with the signing reservation information according to the result of the first return visit, the signing reservation information is sent to the signing assistant terminal through the front-end server so that the signing assistant terminal can pre-arrange a signing room and a signing specialist according to the signing demand; and receiving first reservation information of the signing room and the signing specialist sent by the signing assistant terminal through the front-end server to obtain first state change information of the signing room and the signing specialist.
According to the signing room scheduling method provided by the invention, the method further comprises the following steps: initiating a second return visit to the broker terminal within a preset second time away from the signing time, wherein the content of the second return visit comprises first inquiry information whether the broker terminal is on time; when the first inquiry information is not confirmed, sending a message that the first inquiry information is not confirmed to the signed assistant terminal through the front-end server so that the signed assistant terminal can rearrange the signed room and the signed specialist again; and receiving second reservation information of the signing room and the signing specialist sent by the signing assistant terminal through the front-end server to obtain second state change information of the signing room and the signing specialist.
According to the signing room scheduling method provided by the invention, the method further comprises the following steps: after receiving sign-in information sent by the signed assistant terminal through the front-end server, receiving sign-out information and contract numbers sent by the signed assistant terminal through the front-end server; or, receiving the signing room sign-out information and signing unsuccessful information sent by the signing assistant terminal through the front-end server; and the signing room sign-out information comprises third state change information of the signing room and the signing specialist.
According to a subscription room scheduling method provided by the present invention, before the receiving sign-on information sent by the subscription assistant terminal through the front-end server, the method further includes: sending second inquiry information whether to replace a signing room and/or a signing specialist to the broker terminal, and sending information for replacing the signing room and/or the signing specialist to the signing assistant terminal through the front-end server in response to receiving confirmation information of the second inquiry information; and receiving the change information of the signing room and/or the signing specialist sent by the signing assistant terminal through the front-end server to obtain fourth state change information of the signing room and the signing specialist.
The invention also provides a signing room scheduling server, comprising: a subscription information update module for: receiving state change information of a signing room and a signing specialist sent by a signing assistant terminal through a front-end server, and updating the state information of the signing room and the signing specialist according to the state change information; a subscription update information sending module, configured to: the updated state information of the signing room and the signing specialist is sent to a preset terminal in real time through the front-end server; the preset terminal comprises at least one of the signing assistant terminal, the signing specialist terminal and the broker terminal.
The present invention also provides a computer program product comprising computer program/instructions which, when executed by a processor, implement the steps of the method of subscription room scheduling as described in any of the above.
The present invention also provides an electronic device, comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements the steps of the contracting room scheduling method as described in any one of the above when executing the program.
The invention also provides a non-transitory computer readable storage medium having stored thereon a computer program which, when executed by a processor, performs the steps of the method of subscription room scheduling as described in any of the above.
According to the signing room scheduling method, the server, the electronic equipment and the storage medium, the state change information of the signing room and the signing specialist sent by the signing assistant terminal is received, the state information of the signing room and the signing specialist is updated according to the state change information, and the updated state information of the signing room and the signing specialist is sent to the preset terminal in real time, so that the latest state of the signing room and the signing specialist is synchronized at the preset terminal, and the coordination of signing resources is facilitated.
Drawings
In order to more clearly illustrate the technical solutions of the present invention or the prior art, the drawings needed for the description of the embodiments or the prior art will be briefly described below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and those skilled in the art can also obtain other drawings according to the drawings without creative efforts.
Fig. 1 is a schematic flow chart of a signing room scheduling method provided by the present invention;
fig. 2 is a schematic diagram of a distributed subscription transition and a centralized subscription in a subscription room scheduling method provided by the present invention;
fig. 3 is a schematic diagram of a signing room scheduling server monitoring active push messages of the latest status value of log data in the signing room scheduling method provided by the present invention;
fig. 4 is a communication framework diagram of a contracting room scheduling method provided by the present invention;
fig. 5 is a schematic diagram of a socket connection process between a contract room scheduling server and a front-end server in the contract room scheduling method provided by the present invention;
fig. 6 is a schematic diagram of a Websocket connection process between a front-end server and a preset terminal in the signing room scheduling method provided by the present invention;
fig. 7 is a second schematic flowchart of a sign-up room scheduling method provided by the present invention;
fig. 8 is a schematic diagram of processing a timing task in a signing room scheduling method provided by the present invention;
fig. 9 is a schematic structural diagram of a scheduling server in a sign-up room provided by the present invention;
fig. 10 is a schematic structural diagram of an electronic device provided by the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention clearer, the technical solutions of the present invention will be clearly and completely described below with reference to the accompanying drawings, and it is obvious that the described embodiments are some, but not all embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
A contract room scheduling method, a server, an electronic device, and a storage medium according to the present invention are described below with reference to fig. 1 to 10.
Fig. 1 is a schematic flow chart of a subscription room scheduling method provided by the present invention. As shown in fig. 1, the method includes:
The signing specialist and the signing room are scarce resources, and the two resources need to be utilized more quickly and reasonably, so that meaningless waiting of brokers and buying and selling clients is avoided. The signing assistant terminal is used for pre-arranging the signing room and the signing specialist according to the states of the signing room and the signing specialist and coordinating the whole signing process. And updating the states of the signing room and the signing specialist under the conditions of pre-arranging the signing room and the signing specialist, canceling the signing, adjusting the signing room and the signing specialist, completing (sign-out) the signing and the like to obtain the state change information of the signing room and the signing specialist and send the state change information to the signing room scheduling server. And after receiving the state change information of the signing room and the signing specialist, the signing room scheduling server updates the state information of the signing room and the signing specialist according to the state change information of the signing room and the signing specialist.
102, sending the updated state information of the signing room and the signing specialist to a preset terminal in real time through the front-end server; the preset terminal comprises at least one of the signing assistant terminal, the signing specialist terminal and the broker terminal.
Fig. 2 is a schematic diagram of a distributed subscription transition and a centralized subscription in the subscription room scheduling method provided by the present invention. In order to relieve the energy of the broker, the broker is more focused on the match with watch. Before signing, the signing assistant confirms signing basic information and distributes signing specializers through the assistant workbench, both the negotiation and the signing after signing can be carried out in a signing center, and the signing specializers provide professional one-stop service and risk control to ensure fund safety.
And the signing room scheduling server sends the updated status information of the signing room and the signing specialist to the preset terminal in real time. The preset terminals may include a signing assistant terminal, a signing specialist terminal and a broker terminal. The signing assistant terminal is a terminal device held by the signing assistant, the signing specialist terminal is a terminal device held by the signing specialist, and the broker terminal is a terminal device held by the broker. During the subscription process, the subscription assistant terminal, the subscription specialist terminal and the broker terminal may operate based on the same application program, although the respective rights or functions used may be different.
And the signing room scheduling server sends the updated status information of the signing room and the signing specialist to the preset terminals in real time, so that each preset terminal synchronously acquires the latest status of the current signing room and the signing specialist. Although the status change information of the sign-up room and the sign-up specialist is acquired by the sign-up assistant terminal and transmitted to the sign-up room scheduling server, the number of the sign-up assistant terminals is not one, and the latest status of the sign-up room and the sign-up specialist still needs to be synchronized at each sign-up assistant terminal.
The signing room scheduling server sends the updated state information of the signing room and the signing specialist to the preset terminals in real time, Pushes (PUSH) the updated state information of the signing room and the signing specialist to each preset terminal in real time, and can refresh and display the information at the preset terminals. Different from the latest state that the existing terminal equipment accesses the signing room scheduling server to obtain data by refreshing the page, the active PUSH mode of the signing scheduling server can greatly reduce the data processing pressure of the server.
The front-end server can be regarded as middleware between the contract room scheduling server and the preset terminal. The front-end server and the signing room scheduling server, and the front-end server and the preset terminal can communicate in a set communication mode.
According to the signing room scheduling method, the state change information of the signing room and the signing specialist, which is sent by the signing assistant terminal, is received, the state information of the signing room and the signing specialist is updated according to the state change information, and the updated state information of the signing room and the signing specialist is sent to the preset terminal in real time, so that the latest state of the signing room and the signing specialist is synchronized at the preset terminal, and the coordination of signing resources is facilitated.
According to the signing room scheduling method provided by the invention, the updating of the status information of the signing room and the signing specialist according to the status change information specifically comprises the following steps: updating the state information of the signing room and the signing specialist in a database according to the state change information; before the updated status information of the signing room and the signing specialist is sent to a preset terminal in real time through the front-end server, the method further comprises the following steps: and acquiring the updated state information of the signing room and the signing specialist by monitoring the log data of the database.
The data of the sign-up room and the sign-up specialist are stored in a database (such as mysql database) of the sign-up room scheduling server. And when the signing room scheduling server updates the state information of the signing room and the signing specialist according to the state change information of the signing room and the signing specialist, the state information of the signing room and the signing specialist in the database is updated according to the state change information of the signing room and the signing specialist. The update of the database will be recorded in the underlying log data. And acquiring the updated state information of the signing room and the signing specialist by monitoring the log data of the database. And then the updated state information of the signing room and the signing specialist is sent to a preset terminal in real time. When the codes are designed, the updated state information of the signing room and the signing specialist can be directly sent to the preset terminal in real time when the database is updated, but the design mode has high intrusiveness on the codes, the codes are seriously coupled, and the maintenance is difficult. The invention acquires the updated state information of the signing room and the signing specialist by monitoring the log data of the database and transmits the state information to the preset terminal, thereby being beneficial to realizing code decoupling.
Fig. 3 is a schematic diagram of a subscription room scheduling server monitoring active PUSH messages of the latest status value of log data in the subscription room scheduling method provided by the present invention. As shown in fig. 3, when the sign-up assistant terminal performs a related operation of changing the status values of the sign-up room and the sign-up specialist, the status change information of the sign-up room and the sign-up specialist is sent to the sign-up room scheduling server, and the sign-up room and the sign-up specialist change the status and put it in storage. The change of the states of the signing room and the signing specialist can synchronize information to a kafka cluster through a log analysis operation platform, wherein the kafka is a high-throughput distributed publishing and subscribing message system. The sign-up room scheduling server listens for changes in the binary log (binlog) through kafka. If the database is changed, the binlog log is changed. If the binlog log changes, the signing room scheduling server acquires the states of the updated signing room and the updated signing specialist, actively sends PUSH information to a preset terminal, and displays the latest states of the signing room and the updated signing specialist.
According to the signing room scheduling method, updated state information of the signing room and the signing specialist is obtained by monitoring log data of the database, so that code decoupling is facilitated, and maintainability of codes in the process of obtaining state change information of the signing room and the signing specialist is improved.
According to the signing room scheduling method provided by the invention, the communication between the signing room scheduling server and the front-end server is based on a socket mechanism, and the communication between the front-end server and the preset terminal is based on a Websocket mechanism.
The front-end server may be a node server. Fig. 4 is a communication framework diagram of a contracting room scheduling method provided by the present invention. Fig. 4 does not show the signing specialist terminal. As shown in fig. 4, a Websocket long connection is established between a client (a preset terminal) and a node layer (a front-end server), so that a fast channel can be formed only by performing handshake once between a browser and the node server, thereby enabling fast data transmission. And simultaneously polymerizing the APP end and the PC end, and adopting a unified PUSH scheme. The node server is a middleware of a front-end client and a back-end server (a signing room scheduling server), and in order to enable data received by the client from a node layer to be the latest data, a socket mechanism is adopted between the back end and the node for data transmission. And synchronizing the information of the signing room and the signing specialist to preset terminals (such as assistant workbenches synchronized to the signing assistant terminal) of the APP terminal and the PC terminal in real time, preventing the resource use of the signing room from conflicting, and ensuring the maximum utilization of the resources of the signing room.
Fig. 5 is a schematic diagram of a socket connection process between a contract room scheduling server and a front-end server in the contract room scheduling method provided by the present invention. As shown in fig. 5, a server Socket is created by a contract room dispatching server (server), a link Socket is created by a front-end server (node server), and the contract room dispatching server waits for receiving a message sent by the node server, and after receiving information such as state changes of a contract room and a contract specialist, can actively PUSH the node server and send the node server to a preset terminal by the front-end server. The sign-up room scheduling server and the front-end server communicate with each other based on an input stream (inputStream) and an output stream (outputStream). Finally, the communication is ended using the close () function.
Fig. 6 is a schematic diagram of a Websocket connection process between a front-end server and a preset terminal in the subscription room scheduling method provided by the present invention. As shown in fig. 6, the client (the preset terminal) accesses the front-end server through JavaScript, performs one-time handshake, and establishes Websocket connection with the front-end server. After the connection is established, the preset terminal (client end) and the front-end server (node end) can directly exchange the data of the signing room and the signing specialist through the TCP connection, and the resource state value checked by the client end is the latest.
According to the signing room scheduling method, the communication between the signing room scheduling server and the front-end server is based on the socket mechanism, and the communication between the front-end server and the preset terminal is based on the Websocket mechanism, so that the real-time and rapid communication between the signing room scheduling server and the front-end server, and between the front-end server and the preset terminal is ensured.
According to the signing room scheduling method provided by the invention, the method further comprises the following steps: receiving subscription reservation information sent by the broker terminal through the front-end server, wherein the subscription reservation information comprises subscription time and a terminal identifier of the broker terminal; acquiring newly received subscription reservation information at preset first time intervals, and initiating a first return visit to the broker terminal corresponding to the newly received subscription reservation information according to the terminal identification; if the contract signing demand is confirmed to be consistent with the contract signing reservation information according to the result of the first return visit, automatically pre-arranging a contract signing room and a contract signing specialist according to the contract signing reservation information, and updating the state information of the contract signing room and the contract signing specialist; if the signing demand is determined to be inconsistent with the signing reservation information according to the result of the first return visit, the signing reservation information is sent to the signing assistant terminal through the front-end server so that the signing assistant terminal can pre-arrange a signing room and a signing specialist according to the signing reservation information; and receiving first reservation information of the signing room and the signing specialist sent by the signing assistant terminal through the front-end server to obtain first state change information of the signing room and the signing specialist.
Fig. 7 is a second flowchart of the contracting room scheduling method provided by the present invention. As shown in fig. 7, the broker needs to make advance reservations if it has a contract request. The broker may fill out the reservation at the broker terminal and submit it. And the reservation list filled by the broker terminal reaches the scheduling server of the signing room through the front-end server. And the signing room scheduling server receives and stores signing reservation information sent by the broker terminal, wherein the signing reservation information comprises signing time and a terminal identifier of the broker terminal.
In order to ensure that the subscription reservation information sent by the broker terminal can be processed in time, newly received subscription reservation information is obtained at intervals of a preset first time (such as 5 minutes), a first return visit is initiated to the broker terminal corresponding to the newly received subscription reservation information according to the terminal identification, a response to the return visit broker is ensured within the preset first time (such as 5 minutes), the operation flow is regulated, and the waiting time cost is reduced. A timing task may be set at the subscription room scheduling server, newly received subscription reservation information may be acquired at every preset first time, and a first return visit to the corresponding broker terminal may be triggered. The first return visit may be a telephone return visit, although other forms of return visits may also be used.
Fig. 8 is a schematic diagram of processing a timing task in the contracting room scheduling method provided by the present invention. As shown in fig. 8, the broker's reservation order is submitted, the request is transmitted to the contract room scheduling server via the node server, and the reservation order data is put in storage; an Ischedule timed task scheduling platform can be set in the signing room scheduling server for issuing message reminding tasks. After the broker terminal submits subscription reservation information to a subscription room scheduling server, the Ischedule timed task scheduling platform calls a centralized subscription timed task module to query a database at preset first time intervals to obtain latest received subscription reservation information, the latest received subscription reservation information can be sent to a node server through socket real-time PUSH information, the node server is connected to a user mobile phone end or a PC end through websocket, and the PUSH information is sent to a user (such as a subscription assistant terminal).
After the sign-up room scheduling server polls to obtain the newly received sign-up reservation information and sends the information to the sign-up assistant terminal, as shown in fig. 7, a call return visit is also initiated to the broker terminal corresponding to the newly received sign-up reservation information according to the terminal identifier, and the sign-up room scheduling server can initiate the call return visit by calling an Interactive Voice Response (IVR) service. The call return is used for confirming the reservation information and can ask a preset additional question. The subscription information confirms, for example, whether or not the subscription is possible at the time of subscription, for example, whether or not there are special requirements of the subscription room and the subscription specialist, and the like. Additional questions such as the status of the person signing up, inquiries for the preparation of the relevant spare parts, etc. are preset. Specifically, the subscription information confirmation and the preset additional questions can be set as needed, with the goal of facilitating successful and efficient completion of the subscription. And confirming whether the signing demand is consistent with the signing reservation information according to the call return visit result. If the signing demand is consistent with the signing reservation information (the reservation information is confirmed), the signing room scheduling server automatically pre-arranges the signing room and the signing specialist according to the signing reservation information, if the preset fields are automatically filled according to the signing reservation information, the automatic pre-arrangement of the signing room and the signing specialist is realized, and the state information of the signing room and the signing specialist is updated; if the subscription requirement is inconsistent with the subscription reservation information (the reservation information is not confirmed), the subscription room scheduling server sends the subscription reservation information to the subscription assistant terminal through the front-end server and can refresh and display the subscription reservation information on an interface of the subscription assistant terminal, so that the subscription assistant terminal can pre-arrange the subscription room and the subscription specialist according to the subscription reservation information (the subscription assistant can call a broker, inquire whether relevant information is changed, and then pre-arrange the subscription room and the subscription specialist) to obtain first state change information of the subscription room and the subscription specialist. The state change information of the signing room and the signing specialist, which is received by the signing room scheduling server and sent by the signing assistant terminal through the front-end server, comprises first state change information. And after receiving the first state change information of the signing room and the signing specialist, the signing room scheduling server synchronizes to a preset terminal through the front-end server for displaying. After the signing assistant terminal arranges the signing room and the signing specialist in advance, the signing specialist terminal receives the information (including signing time and signing room) of the reservation order correspondingly.
The subscription reservation information is actively displayed to the subscription assistant terminal, so that the human resource consumption and the pressure on the server caused by frequent refreshing of the subscription assistant terminal are avoided.
According to the signing room scheduling method, the newly received signing reservation information is obtained at preset first time intervals, and the first return visit is initiated to the broker terminal corresponding to the newly received signing reservation information according to the terminal identification, so that the timely processing of the signing reservation information is ensured.
According to the signing room scheduling method provided by the invention, the method further comprises the following steps: initiating a second return visit to the broker terminal within a preset second time away from the signing time, wherein the content of the second return visit comprises first inquiry information whether the broker terminal is on time; when the first inquiry information is not confirmed, sending a message that the first inquiry information is not confirmed to the signed assistant terminal through the front-end server so that the signed assistant terminal can rearrange the signed room and the signed specialist again; and receiving second reservation information of the signing room and the signing specialist sent by the signing assistant terminal through the front-end server to obtain second state change information of the signing room and the signing specialist.
And initiating a second return visit to the broker terminal within a preset second time from the signing time, wherein the content of the second return visit comprises first inquiry information whether the broker terminal is on time. As shown in fig. 7, a call return is initiated to the broker terminal 5 minutes in advance asking if the presence can be made on time. It will be appreciated that other forms of return visits may be employed. And if the user can arrive on time, waiting for the first user corresponding to the broker terminal to enter the contract signing room. If the user can not arrive at the site on time, the related information can be changed according to the communication information, and the signing assistant terminal rearranges the signing room and the signing specialist again to obtain second state change information of the signing room and the signing specialist. The state change information of the signing room and the signing specialist, which is received by the signing room scheduling server and sent by the signing assistant terminal through the front-end server, comprises second state change information. And after receiving the second state change information of the signing room and the signing specialist, the signing room scheduling server synchronizes to a preset terminal through the front-end server for displaying.
According to the contract signing room scheduling method, the second return visit is initiated to the broker terminal within the preset second time from the contract signing time, whether the contract signing room can be on time or not is inquired, and the contract signing room and the contract signing specialist can not be rearranged on time, so that resource waste caused by contract making of the broker is avoided, and the rationality of contract signing resource scheduling is further promoted.
According to the signing room scheduling method provided by the invention, the method further comprises the following steps: after receiving sign-in information sent by the signed assistant terminal through the front-end server, receiving sign-out information and contract numbers sent by the signed assistant terminal through the front-end server; or, receiving the signing room sign-out information and signing unsuccessful information sent by the signing assistant terminal through the front-end server; and the signing room sign-out information comprises third state change information of the signing room and the signing specialist.
As shown in fig. 7, after the first user corresponding to the broker terminal enters the sign-up room, the sign-up process is performed, and the first user corresponding to the broker terminal and the second user corresponding to the sign-up specialist terminal perform sign-up operation after receiving sign-up information sent by the sign-up assistant terminal through the front-end server. The signing specialist terminal can give out a signing result, and the signing result comprises information whether signing is successful or not. The signing specialist terminal sends the signing result to the signing room dispatching server through the front-end server, and the signing room dispatching server sends the signing result to the signing assistant server through the front-end server. And after the signing is finished, the first user corresponding to the broker terminal and the second user corresponding to the signing specialist terminal leave the signing room. If the signing is successful, the signing assistant terminal signs out and confirms the contract number, and the signing room scheduling server receives signing room sign-out information and the contract number which are sent by the signing assistant terminal through the front-end server; if the signing is not successful, the signing assistant terminal signs out and fills in the unsuccessful reason, and the signing room dispatching server receives signing room sign-out information sent by the signing assistant terminal through the front-end server and the input unsuccessful reason. The sign-out information of the sign-up room includes third state change information of the sign-up room and the sign-up specialist, for example, includes a state in which the corresponding sign-up room and sign-up specialist currently become idle. The state change information of the signing room and the signing specialist, which is received by the signing room scheduling server and sent by the signing assistant terminal through the front-end server, comprises third state change information. And after receiving the third state change information of the signing room and the signing specialist, the signing room scheduling server synchronizes to a preset terminal for displaying. In fig. 7, sign-in indicates the start of a formal contract; sign out, indicating the end of the subscription.
According to the signing room scheduling method provided by the invention, when signing succeeds, signing room sign-out information and contract number of the signing assistant terminal are received, and when signing does not succeed, signing room sign-out information and input unsuccessful reasons of the signing assistant terminal are received, so that the rationality of signing resource scheduling is further promoted.
According to a subscription room scheduling method provided by the present invention, before the receiving sign-on information sent by the subscription assistant terminal through the front-end server, the method further includes: sending second inquiry information whether to replace a signing room and/or a signing specialist to the broker terminal, and sending information for replacing the signing room and/or the signing specialist to the signing assistant terminal through the front-end server in response to receiving confirmation information of the second inquiry information; and receiving the change information of the signing room and/or the signing specialist sent by the signing assistant terminal through the front-end server to obtain fourth state change information of the signing room and the signing specialist.
As shown in fig. 7, prior to entering the sign-on procedure, the sign-on room scheduling server may send a second inquiry message to the broker terminal whether to replace the sign-on room and/or the sign-on specialist, such as further initiating a third telephone return visit to the broker terminal by invoking the IVR service, the third telephone return visit including the second inquiry message whether to replace the sign-on room and/or the sign-on specialist. Of course, other forms of return visits may be employed. If the second inquiry information is confirmed, that is, the signing room or the signing specialist needs to be replaced, the signing assistant terminal replaces the signing room and/or the signing specialist to obtain fourth state change information of the signing room and the signing specialist. And the state change information of the signing room and the signing specialist, which is received by the signing room scheduling server and sent by the signing assistant terminal, comprises fourth state change information. And after receiving the fourth state change information of the signing room and the signing specialist, the signing room scheduling server synchronizes to a preset terminal for displaying.
The signing assistant terminal performs any operations related to the status changes of signing rooms and signing professionals, such as signing in, signing out, changing, canceling and the like, and all the operations are sent to the signing room scheduling server and can be synchronously displayed on the preset terminal by the signing room scheduling server. In fig. 7, part of the identifier (i) adopts a PUSH scheme to achieve the purpose of message prompting, and part of the identifier (ii) solves the problem of resource synchronization.
Resource synchronization such as synchronizing subscription reservation information of the broker at a subscription assistant terminal; and after the signing room and the signing specialist are prearranged, the signing room and the signing specialist are replaced, and the signing room and the signing specialist sign out, the latest information of the signing room and the signing specialist is synchronized at the signing assistant terminal. The PUSH is a message pushing mode, for example, when the signing assistant terminal synchronizes the latest information of the signing room and the signing specialist, the latest information of the signing room and the signing specialist is pushed in the PUSH mode, so that the signing assistant terminal is prevented from frequently refreshing the page, and the burden of a signing room scheduling server is reduced.
According to the signing room scheduling method, before signing, second inquiry information whether to replace the signing room and/or the signing specialist is sent to the broker terminal is further set, so that the signing room and/or the signing specialist are replaced when the second inquiry information is confirmed by the signing assistant terminal, and the rationality of signing resource scheduling is further promoted.
The signing room scheduling method provided by the invention comprises the steps that firstly, a signing room scheduling server pushes signing specially-assigned persons and signing room reservation conditions to a node layer in real time through a socket mechanism, then the node layer realizes the latest information synchronization of the signing specially-assigned persons and the signing room reservation to a terminal through a Websocket mechanism, and therefore, the information real-time transmission of the whole front-end and back-end links is realized. Through Websocket and socket technologies, the state values of signing rooms in centralized signing are synchronized at an APP (application) end and a PC (personal computer) end, a signing assistant is helped to rapidly schedule resources, a broker and a signing specialist are helped to sign a contract, and the standardized operation flow of a broker signing link is promoted. The invention can realize the latest state of the contract signing assistant and the contract signing specialist of the APP terminal and the PC terminal without delay, and ensure that the contract signing assistant can master the state information of the contract signing room in real time under the links of subscription reservation, return visit, sign-in, sign-out and guarantee the normal progress of the reservation progress of the broker.
The following describes the contracting room scheduling server provided by the present invention, and the contracting room scheduling server described below and the contracting room scheduling method described above may be referred to in correspondence.
Fig. 9 is a schematic structural diagram of a contract room scheduling server provided in the present invention. As shown in fig. 9, the subscription room scheduling server includes a subscription information updating module 10 and a subscription information transmitting module 20, wherein: the subscription information updating module 10 is configured to: receiving state change information of a signing room and a signing specialist sent by a signing assistant terminal through a front-end server, and updating the state information of the signing room and the signing specialist according to the state change information; the subscription update information sending module 20 is configured to: the updated state information of the signing room and the signing specialist is sent to a preset terminal in real time through the front-end server; the preset terminal comprises at least one of the signing assistant terminal, the signing specialist terminal and the broker terminal.
The signing room scheduling server provided by the invention updates the state information of the signing room and the signing specialist according to the state change information by receiving the state change information of the signing room and the signing specialist sent by the signing assistant terminal, and sends the updated state information of the signing room and the signing specialist to the preset terminal in real time, so that the latest state of the signing room and the signing specialist is synchronized at the preset terminal, and the coordination of signing resources is facilitated.
According to the scheduling server of the subscription room provided by the present invention, when the subscription information updating module 10 is configured to update the status information of the subscription room and the subscription specialist according to the status change information, it is specifically configured to: updating the state information of the signing room and the signing specialist in a database according to the state change information; the subscription update information sending module 20 is further configured to, before being configured to send the updated status information of the subscription room and the subscription specialist to the preset terminal through the front-end server in real time: and acquiring the updated state information of the signing room and the signing specialist by monitoring the log data of the database.
The signing room scheduling server provided by the invention acquires the updated state information of the signing room and the signing specialist by monitoring the log data of the database, is favorable for realizing code decoupling, and improves the maintainability of codes in the process of acquiring the state change information of the signing room and the signing specialist.
According to the signing room scheduling server provided by the invention, the communication between the signing room scheduling server and the front-end server is based on a socket mechanism, and the communication between the front-end server and the preset terminal is based on a Websocket mechanism.
According to the signing room scheduling server provided by the invention, the signing room scheduling server is in direct communication with the front-end server, the front-end server is in direct communication with the preset terminal, the communication between the signing room scheduling server and the front-end server is based on a socket mechanism, and the communication between the front-end server and the preset terminal is based on a Websocket mechanism, so that the real-time and rapid communication between the signing room scheduling server and the front-end server, and between the front-end server and the preset terminal is ensured.
According to the signing room scheduling server provided by the invention, the signing room scheduling server further comprises an appointment receiving module and a return visit module; the reservation receiving module is used for: receiving subscription reservation information sent by the broker terminal through the front-end server, wherein the subscription reservation information comprises subscription time and a terminal identifier of the broker terminal; the return visit module is used for: acquiring newly received subscription reservation information at preset first time intervals, and initiating a first return visit to the broker terminal corresponding to the newly received subscription reservation information according to the terminal identification; if the contract signing demand is confirmed to be consistent with the contract signing reservation information according to the result of the first return visit, automatically pre-arranging a contract signing room and a contract signing specialist according to the contract signing reservation information, and updating the state information of the contract signing room and the contract signing specialist; if the signing demand is determined to be inconsistent with the signing reservation information according to the result of the first return visit, the signing reservation information is sent to the signing assistant terminal through the front-end server so that the signing assistant terminal can pre-arrange a signing room and a signing specialist according to the signing demand; and receiving first reservation information of the signing room and the signing specialist sent by the signing assistant terminal through the front-end server to obtain first state change information of the signing room and the signing specialist.
According to the signing room scheduling server provided by the invention, newly received signing reservation information is obtained at preset first time intervals, and a first return visit is initiated to the broker terminal corresponding to the newly received signing reservation information according to the terminal identifier, so that the timely processing of the signing reservation information is ensured.
According to the signing room scheduling server provided by the invention, the return visit module is further used for: initiating a second return visit to the broker terminal within a preset second time away from the signing time, wherein the content of the second return visit comprises first inquiry information whether the broker terminal is on time; when the first inquiry information is not confirmed, sending a message that the first inquiry information is not confirmed to the signed assistant terminal through the front-end server so that the signed assistant terminal can rearrange the signed room and the signed specialist again; and receiving second reservation information of the signing room and the signing specialist sent by the signing assistant terminal through the front-end server to obtain second state change information of the signing room and the signing specialist.
According to the contract signing room scheduling server provided by the invention, a second return visit is initiated to the broker terminal within a preset second time away from the contract signing time, whether the contract signing room can arrive on time or not is inquired, and the contract signing room and the contract signing specialist can not be rearranged on time, so that the resource waste caused by the contract signing of the broker is avoided, and the rationality of contract signing resource scheduling is further promoted.
According to the signing room scheduling server provided by the invention, the signing room scheduling server further comprises a signing processing module, and the signing processing module is used for: after receiving sign-in information sent by the signed assistant terminal through the front-end server, receiving sign-out information and contract numbers sent by the signed assistant terminal through the front-end server; or, receiving the signing room sign-out information and signing unsuccessful information sent by the signing assistant terminal through the front-end server; and the signing room sign-out information comprises third state change information of the signing room and the signing specialist.
The signing room scheduling server provided by the invention further promotes the rationality of signing resource scheduling by receiving signing room sign-out information and contract numbers of the signing assistant terminal when signing succeeds and receiving signing room sign-out information and input unsuccessful reasons of the signing assistant terminal when signing does not succeed.
According to the signing room scheduling server provided by the invention, the return visit module is further used for: before the signing-in information sent by the signing-assistant terminal through the front-end server is received, sending second inquiry information whether to replace a signing room and/or a signing specialist to the broker terminal, and responding to confirmation information of the second inquiry information, and sending information for replacing the signing room and/or the signing specialist to the signing-assistant terminal through the front-end server; and receiving the change information of the signing room and/or the signing specialist sent by the signing assistant terminal through the front-end server to obtain fourth state change information of the signing room and the signing specialist.
The signing room scheduling server further sets second inquiry information for sending whether to replace the signing room and/or the signing specialist to the broker terminal before signing in, so that the signing room and/or the signing specialist are replaced when the second inquiry information is confirmed by the signing assistant terminal, and the rationality of signing resource scheduling is further promoted.
Fig. 10 is a schematic structural diagram of an electronic device provided in the present invention, and as shown in fig. 10, the electronic device may include: a processor (processor)1010, a communication Interface (Communications Interface)1020, a memory (memory)1030, and a communication bus 1040, wherein the processor 1010, the communication Interface 1020, and the memory 1030 communicate with each other via the communication bus 1040. Processor 1010 may invoke logic instructions in memory 1030 to perform a contracting room scheduling method comprising: receiving state change information of a signing room and a signing specialist sent by a signing assistant terminal through a front-end server, and updating the state information of the signing room and the signing specialist according to the state change information; the updated state information of the signing room and the signing specialist is sent to a preset terminal in real time through the front-end server; the preset terminal comprises at least one of the signing assistant terminal, the signing specialist terminal and the broker terminal.
Furthermore, the logic instructions in the memory 1030 can be implemented in software functional units and stored in a computer readable storage medium when the logic instructions are sold or used as independent products. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.
In another aspect, the present invention also provides a computer program product comprising a computer program stored on a non-transitory computer-readable storage medium, the computer program comprising program instructions which, when executed by a computer, enable the computer to perform the contract room scheduling method provided by the above methods, the method comprising: receiving state change information of a signing room and a signing specialist sent by a signing assistant terminal through a front-end server, and updating the state information of the signing room and the signing specialist according to the state change information; the updated state information of the signing room and the signing specialist is sent to a preset terminal in real time through the front-end server; the preset terminal comprises at least one of the signing assistant terminal, the signing specialist terminal and the broker terminal.
In yet another aspect, the present invention also provides a non-transitory computer-readable storage medium having stored thereon a computer program, which when executed by a processor, is implemented to perform the above-provided subscription room scheduling method, the method comprising: receiving state change information of a signing room and a signing specialist sent by a signing assistant terminal through a front-end server, and updating the state information of the signing room and the signing specialist according to the state change information; the updated state information of the signing room and the signing specialist is sent to a preset terminal in real time through the front-end server; the preset terminal comprises at least one of the signing assistant terminal, the signing specialist terminal and the broker terminal.
The above-described embodiments of the apparatus are merely illustrative, and the units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the modules may be selected according to actual needs to achieve the purpose of the solution of the present embodiment. One of ordinary skill in the art can understand and implement it without inventive effort.
Through the above description of the embodiments, those skilled in the art will clearly understand that each embodiment can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware. With this understanding in mind, the above-described technical solutions may be embodied in the form of a software product, which can be stored in a computer-readable storage medium such as ROM/RAM, magnetic disk, optical disk, etc., and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the methods described in the embodiments or some parts of the embodiments.
Finally, it should be noted that: the above examples are only intended to illustrate the technical solution of the present invention, but not to limit it; although the present invention has been described in detail with reference to the foregoing embodiments, it will be understood by those of ordinary skill in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some technical features may be equivalently replaced; and such modifications or substitutions do not depart from the spirit and scope of the corresponding technical solutions of the embodiments of the present invention.
Claims (10)
1. A signing room scheduling method is applied to a signing room scheduling server and is characterized by comprising the following steps:
receiving state change information of a signing room and a signing specialist sent by a signing assistant terminal through a front-end server, and updating the state information of the signing room and the signing specialist according to the state change information;
the updated state information of the signing room and the signing specialist is sent to a preset terminal in real time through the front-end server; the preset terminal comprises at least one of the signing assistant terminal, the signing specialist terminal and the broker terminal.
2. The sign-up room scheduling method according to claim 1, wherein the updating the status information of the sign-up room and the sign-up specialist according to the status change information specifically includes: updating the state information of the signing room and the signing specialist in a database according to the state change information;
before the updated status information of the signing room and the signing specialist is sent to a preset terminal in real time through the front-end server, the method further comprises the following steps:
and acquiring the updated state information of the signing room and the signing specialist by monitoring the log data of the database.
3. The sign-up room scheduling method according to claim 1, wherein the communication between the sign-up room scheduling server and the front-end server is based on a socket mechanism, and the communication between the front-end server and the preset terminal is based on a Websocket mechanism.
4. The sign-up room scheduling method of claim 1, further comprising:
receiving subscription reservation information sent by the broker terminal through the front-end server, wherein the subscription reservation information comprises subscription time and a terminal identifier of the broker terminal;
acquiring newly received subscription reservation information at preset first time intervals, and initiating a first return visit to the broker terminal corresponding to the newly received subscription reservation information according to the terminal identification; if the contract signing demand is confirmed to be consistent with the contract signing reservation information according to the result of the first return visit, automatically pre-arranging a contract signing room and a contract signing specialist according to the contract signing reservation information, and updating the state information of the contract signing room and the contract signing specialist; if the signing demand is determined to be inconsistent with the signing reservation information according to the result of the first return visit, the signing reservation information is sent to the signing assistant terminal through the front-end server so that the signing assistant terminal can pre-arrange a signing room and a signing specialist according to the signing reservation information; and receiving first reservation information of the signing room and the signing specialist sent by the signing assistant terminal through the front-end server to obtain first state change information of the signing room and the signing specialist.
5. The sign-up room scheduling method of claim 4, further comprising:
initiating a second return visit to the broker terminal within a preset second time away from the signing time, wherein the content of the second return visit comprises first inquiry information whether the broker terminal is on time; when the first inquiry information is not confirmed, sending a message that the first inquiry information is not confirmed to the signed assistant terminal through the front-end server so that the signed assistant terminal can rearrange the signed room and the signed specialist again; and receiving second reservation information of the signing room and the signing specialist sent by the signing assistant terminal through the front-end server to obtain second state change information of the signing room and the signing specialist.
6. The sign-up room scheduling method of claim 4, further comprising:
after receiving sign-in information sent by the signed assistant terminal through the front-end server, receiving sign-out information and contract numbers sent by the signed assistant terminal through the front-end server; or, receiving the signing room sign-out information and signing unsuccessful information sent by the signing assistant terminal through the front-end server; and the signing room sign-out information comprises third state change information of the signing room and the signing specialist.
7. The sign-up room scheduling method of claim 6, wherein prior to the receiving the sign-on information sent by the sign-up assistant terminal through the front-end server, the method further comprises:
sending second inquiry information whether to replace a signing room and/or a signing specialist to the broker terminal, and sending information for replacing the signing room and/or the signing specialist to the signing assistant terminal through the front-end server in response to receiving confirmation information of the second inquiry information; and receiving the change information of the signing room and/or the signing specialist sent by the signing assistant terminal through the front-end server to obtain fourth state change information of the signing room and the signing specialist.
8. A sign-up room scheduling server, comprising:
a subscription information update module for: receiving state change information of a signing room and a signing specialist sent by a signing assistant terminal, and updating the state information of the signing room and the signing specialist according to the state change information;
a subscription update information sending module, configured to: the updated state information of the signing room and the signing specialist is sent to a preset terminal in real time; the preset terminal comprises at least one of the signing assistant terminal, the signing specialist terminal and the broker terminal.
9. An electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the steps of the contracting room scheduling method according to any one of claims 1 to 7 are implemented when the program is executed by the processor.
10. A non-transitory computer readable storage medium, having a computer program stored thereon, wherein the computer program, when executed by a processor, performs the steps of the subscription room scheduling method of any one of claims 1 to 7.
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