CN113315866A - Enterprise telephone updating method and related product - Google Patents
Enterprise telephone updating method and related product Download PDFInfo
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- CN113315866A CN113315866A CN202110822434.XA CN202110822434A CN113315866A CN 113315866 A CN113315866 A CN 113315866A CN 202110822434 A CN202110822434 A CN 202110822434A CN 113315866 A CN113315866 A CN 113315866A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/26—Devices for calling a subscriber
- H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
- H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
- H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
- H04M1/27453—Directories allowing storage of additional subscriber data, e.g. metadata
- H04M1/27457—Management thereof, e.g. manual editing of data
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/26—Devices for calling a subscriber
- H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
- H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
- H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
- H04M1/2753—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips providing data content
- H04M1/2757—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips providing data content by data transmission, e.g. downloading
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- Computer Networks & Wireless Communication (AREA)
- Business, Economics & Management (AREA)
- General Business, Economics & Management (AREA)
- Library & Information Science (AREA)
- Telephonic Communication Services (AREA)
Abstract
The present disclosure provides an enterprise phone update method and related products, the method comprising the steps of: the terminal periodically detects the change information of the enterprise; when the terminal determines that the change information contains address change, whether a legal person representative in the change information is changed is detected, and if the legal person representative is not changed, whether a fixed telephone number in a contact telephone is changed is detected; and when the terminal determines that the fixed telephone number is not changed, sending a contact telephone change prompt to the binding equipment corresponding to the enterprise, receiving a changed telephone returned by the binding equipment, and changing the contact telephone. The technical scheme provided by the application has the advantage of high user experience.
Description
Technical Field
The invention relates to the technical field of communication networks, in particular to an enterprise telephone updating method and a related product.
Background
The enterprise query queries information of an enterprise based on company information provided by a user, and the content of the query can comprise: business registration information, tax information, legal information, and the like.
The telephone number inquired by the existing enterprise may be the originally registered number, so that the inquired telephone number cannot contact a specific company, and the trust degree of the user on enterprise inquiry is influenced.
Disclosure of Invention
The embodiment of the invention provides an enterprise telephone updating method and a related product, which can remind a user of updating a contact telephone and have the advantage of improving the user experience.
In a first aspect, an embodiment of the present invention provides an enterprise telephone updating method, where the method includes the following steps:
the terminal periodically detects the change information of the enterprise;
when the terminal determines that the change information contains address change, whether a legal person representative in the change information is changed is detected, and if the legal person representative is not changed, whether a fixed telephone number in a contact telephone is changed is detected;
and when the terminal determines that the contact telephone is not changed, sending a contact telephone change prompt to the binding equipment corresponding to the enterprise, receiving the changed telephone returned by the binding equipment, and changing the contact telephone.
Optionally, the method further includes:
and the terminal dials the changed contact phone, and if the call is successful, the contact phone is determined to be successfully changed.
Optionally, the method further includes:
and the terminal identifies whether the changed address and the address before the change are in the same city, and if the changed address and the address before the change do not belong to the same city, the area code of the city is changed.
Optionally, the method may further include:
the terminal identifies the first digit of the contact telephone, extracts the second digit of the city telephone number, and sends a message that the change is not passed to the binding terminal if the first digit is different from the second digit.
In a second aspect, a terminal is provided, which includes: a processor, a memory, a communication module and a display screen,
the processor is used for periodically detecting the change information of the enterprise; when the terminal determines that the change information contains address change, whether a legal person representative in the change information is changed is detected, and if the legal person representative is not changed, whether a fixed telephone number in a contact telephone is changed is detected; and when the fixed telephone number is determined not to be changed, the communication module is controlled to send a contact telephone change prompt to the binding equipment corresponding to the enterprise, receive the changed telephone returned by the binding equipment and change the contact telephone.
Optionally, the processor is further configured to control the communication module to call the changed contact phone, and determine that the change of the contact phone is successful if the call is successful.
Optionally, the processor is further configured to identify whether the changed address and the address before the change are in the same city, and if the changed address and the address before the change do not belong to the same city, replace the area code of the city.
Optionally, the processor is further configured to identify a first digit of the contact phone number, extract a second digit of the city phone number, and send a message that the change is not passed to the binding terminal if the first digit is different from the second digit.
Optionally, the terminal is: a computer or a server.
In a third aspect, a computer-readable storage medium is provided, which stores a program for electronic data exchange, wherein the program causes a terminal to execute the method provided in the first aspect.
The embodiment of the invention has the following beneficial effects:
according to the technical scheme, after the change information of the enterprise is periodically detected, whether the contact telephone is changed is determined to determine whether the change request of the contact telephone is sent, so that the change of the contact telephone is realized, the problem that the contact telephone cannot contact the enterprise is solved, the accuracy of the enterprise information is improved, and the experience degree of a user is improved.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings needed to be used in the description of the embodiments are briefly introduced below, and it is obvious that the drawings in the following description are some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without creative efforts.
Fig. 1 is a schematic structural diagram of a terminal.
Fig. 2 is a flow chart illustrating a method for enterprise phone update.
Fig. 3 is a schematic structural diagram of a terminal according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
The terms "first," "second," "third," and "fourth," etc. in the description and claims of the invention and in the accompanying drawings are used for distinguishing between different objects and not for describing a particular order. Furthermore, the terms "include" and "have," as well as any variations thereof, are intended to cover non-exclusive inclusions. For example, a process, method, system, article, or apparatus that comprises a list of steps or elements is not limited to only those steps or elements listed, but may alternatively include other steps or elements not listed, or inherent to such process, method, article, or apparatus.
Reference herein to "an embodiment" means that a particular feature, result, or characteristic described in connection with the embodiment can be included in at least one embodiment of the invention. The appearances of the phrase in various places in the specification are not necessarily all referring to the same embodiment, nor are separate or alternative embodiments mutually exclusive of other embodiments. It is explicitly and implicitly understood by one skilled in the art that the embodiments described herein can be combined with other embodiments.
Referring to fig. 1, fig. 1 provides a terminal, which may specifically be a smart phone, a tablet computer, a computer, and a server, where the smart phone may be a terminal of an IOS system, an android system, and the terminal may specifically include: the device comprises a processor, a communication module, a memory and a display screen, wherein the components can be connected through a bus or in other ways, and the application is not limited to the specific way of the connection. The terminal may also be a computer or a server.
Enterprise phones are generally divided into fixed phones and mobile phones, for existing enterprises, fixed phones of the enterprises may change, mobile phones of the enterprises are generally relatively fixed, and it is indicated that when legal representatives change, mobile phones of the enterprises may change.
Referring to fig. 2, fig. 2 provides an enterprise phone update method, which is shown in fig. 2 and is executed by the terminal shown in fig. 1, and includes the following steps:
step S201, the terminal periodically detects change information of enterprises;
the periodic detection of the change information of the enterprise can be realized by a query method, that is, the change information of the first enterprise is queried periodically, the period can be 1 day or 3 days, and the specific period time can be set by a user.
Step S202, when the terminal determines that the change information contains address change, whether a legal person representative in the change information is changed is detected, and if the legal person representative is not changed, whether a fixed telephone number in a contact telephone is changed is detected;
the detecting whether the legal person representative in the change information is changed specifically may include:
the terminal extracts the business change information, natural language identification is carried out on the text of the business change information to determine whether keywords associated with a changed legal person representative exist, if yes, the legal person representative is determined to be changed, and otherwise, the legal person representative is determined not to be changed.
Certainly, in practical applications, other manners may also be adopted to determine whether the corporate identity is changed, which may specifically include:
the terminal extracts a first name of a legal person representative in the industrial and commercial information, extracts a second name of the legal person representative in the historical industrial and commercial information, compares the first name with the second name to determine whether the first name is consistent with the second name, determines that the legal person representative is not changed if the first name is consistent with the second name, and determines that the legal person representative is changed if the first name is not consistent with the second name.
And step S203, when the terminal determines that the fixed telephone number is not changed, sending a contact telephone change prompt to the binding mobile phone corresponding to the enterprise, receiving a changed telephone returned by the binding mobile phone, and changing the contact telephone.
According to the technical scheme, the terminal periodically detects the change information of the enterprise; when the terminal determines that the change information contains address change, whether a legal person representative in the change information is changed is detected, and if the legal person representative is not changed, whether a fixed telephone number in a contact telephone is changed is detected; when the terminal determines that the fixed telephone number is not changed, a contact telephone change prompt is sent to the binding mobile phone corresponding to the enterprise, the changed telephone returned by the binding mobile phone is received, and the contact telephone is changed, so that the change of the contact telephone is realized, the problem that the contact telephone cannot contact the enterprise is avoided, the accuracy of enterprise information is improved, and the experience degree of a user is improved.
For enterprise information, address change needs to be applied in a business department, after the application, a business website can publish address change records, for enterprise inquiry application programs, corresponding address change information can be tracked, but for the change of a telephone number, approval in the business department is not needed, so that the change of a contact telephone cannot be tracked, and the change of the contact telephone generally generates the change of the contact telephone.
Optionally, the method may further include:
and if the terminal dials the changed contact phone, calling an AI voice assistant to determine whether the enterprise is the changed contact phone, and if the enterprise is determined to belong to the changed contact phone, determining that the change of the contact phone is successful. This scheme is to avoid the situation that the call cannot be successfully called due to the error of contacting the telephone.
For example, the invoking the AI voice assistant to determine whether the business is specific may include:
the method comprises the steps that a terminal extracts a name of an enterprise, the name is inserted into a name position of a preset text to obtain a voice text, the voice text is input into a voice synthesis model to synthesize corresponding first voice data, the first voice data are played after calling is successful, second voice data returned by a called party are received, an AI voice assistant inputs the second voice data into a text recognition model to obtain second text information, word segmentation processing is carried out on the second text information to obtain a plurality of keywords, the keywords are recognized to determine whether the keywords contain confirmation or rejection information, if the keywords are recognized to obtain the confirmation information, the enterprise is determined to belong to, and if the rejection information is recognized to obtain the rejection information, the enterprise is determined not to belong to.
For example, the above identifying the keywords to determine whether the confirmation or denial information is included may specifically include:
and inquiring whether the plurality of keywords have words in a preset confirmation word bank or not, if the words in the preset confirmation word bank are inquired, identifying to obtain confirmation information, and otherwise, identifying to obtain rejection information.
For example, the inputting the second speech data into the text recognition model (LSTM model) to obtain the second text information may specifically include:
calculating the second voice data according to the following formula to obtain an output result O, and obtaining second text information of the second voice data according to the output result, which may specifically include:
An input gate:
an output gate:
ht= Ot* tanh(Ct)。
wherein, Ct=Ct-1*ft+it* C’t;
Wherein h istT in (1) is the time value of input data, t is not less than 2, bfDenotes ftThe offset of the function, the value being constant, and, similarly, bi、bc、boRespectively representing the offsets of the corresponding formulas; ct-1The cell (cell or cell) output value representing t-1 at the previous time,is the average of the output values at the previous moment, XtRepresenting the input data at the current time t. Where σ denotes a sigmod function and tanh denotes a tanh function, which are activation functions. O istIndicating the output result of the output gate.
According to the formula, h is calculatedt-1Is replaced byTherefore, all output values before the t-1 moment are considered, and experiments prove that for short-time voice data, the recognition precision can be improved by adopting the average value of all the output values before, and the specific confidence coefficient can be improved by 3% -5%.
Optionally, the method may further include:
and the terminal identifies whether the changed address and the address before the change are in the same city, and if the changed address and the address before the change do not belong to the same city, the area code of the city is changed. For example, when changing from beijing to tianjin, 010 needs to be changed to 022.
Optionally, the method may further include:
the terminal identifies the first digit of the contact telephone, extracts the second digit of the city telephone number, and sends a message that the change is not passed to the binding terminal if the first digit is different from the second digit.
Referring to fig. 3, fig. 3 provides a terminal including: a processor, a memory, a communication module and a display screen,
the processor is used for periodically detecting the change information of the enterprise; when the terminal determines that the change information contains address change, whether a legal person representative in the change information is changed is detected, and if the legal person representative is not changed, whether a fixed telephone number in a contact telephone is changed is detected; and when the fixed telephone number is determined not to be changed, the communication module is controlled to send a contact telephone change prompt to the binding equipment corresponding to the enterprise, receive the changed telephone returned by the binding equipment and change the contact telephone.
For example, the processor is further configured to call a changed contact phone by the terminal, and if the call is successful, invoke the AI voice assistant to determine whether the call is the enterprise, and if the call is determined to belong to the enterprise, determine that the change of the contact phone is successful.
For example, the processor is further configured to identify whether the address after the change and the address before the change are in the same city, and if the addresses do not belong to the same city, change the area code of the city.
For example, the processor is further configured to identify a first digit of the contact phone number, extract a second digit of the city phone number, and send a message that the change is not passed to the binding terminal if the first digit is different from the second digit.
The technical solution provided by the present application can also be used to perform an alternative, exemplary or refined solution of the embodiment shown in fig. 2.
Embodiments of the present invention also provide a computer storage medium, wherein the computer storage medium stores a computer program for electronic data exchange, and the computer program enables a computer to execute part or all of the steps of any one of the enterprise phone update methods described in the above method embodiments.
Embodiments of the present invention also provide a computer program product comprising a non-transitory computer readable storage medium storing a computer program operable to cause a computer to perform some or all of the steps of any of the enterprise phone update methods as recited in the above method embodiments.
It should be noted that, for simplicity of description, the above-mentioned method embodiments are described as a series of acts or combination of acts, but those skilled in the art will recognize that the present invention is not limited by the order of acts, as some steps may occur in other orders or concurrently in accordance with the invention. Further, those skilled in the art should also appreciate that the embodiments described in the specification are exemplary embodiments and that the acts and modules illustrated are not necessarily required to practice the invention.
In the foregoing embodiments, the descriptions of the respective embodiments have respective emphasis, and for parts that are not described in detail in a certain embodiment, reference may be made to related descriptions of other embodiments.
In the embodiments provided in the present application, it should be understood that the disclosed apparatus may be implemented in other manners. For example, the above-described embodiments of the apparatus are merely illustrative, and for example, the division of the units is only one type of division of logical functions, and there may be other divisions when actually implementing, for example, a plurality of units or components may be combined or may be integrated into another system, or some features may be omitted, or not implemented. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection of some interfaces, devices or units, and may be an electric or other form.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, functional units in the embodiments of the present invention may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit. The integrated unit may be implemented in the form of hardware, or may be implemented in the form of a software program module.
The integrated units, if implemented in the form of software program modules and sold or used as stand-alone products, may be stored in a computer readable memory. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a memory and includes several instructions for causing a computer device (which may be a personal computer, a server, a network device, or the like) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned memory comprises: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic or optical disk, and other various media capable of storing program codes.
Those skilled in the art will appreciate that all or part of the steps in the methods of the above embodiments may be implemented by associated hardware instructed by a program, which may be stored in a computer-readable memory, which may include: flash Memory disks, Read-Only memories (ROMs), Random Access Memories (RAMs), magnetic or optical disks, and the like.
The above embodiments of the present invention are described in detail, and the principle and the implementation of the present invention are explained by applying specific embodiments, and the above description of the embodiments is only used to help understanding the method of the present invention and the core idea thereof; meanwhile, for a person skilled in the art, according to the idea of the present invention, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present invention.
Claims (10)
1. An enterprise phone update method, comprising the steps of:
the terminal periodically detects the change information of the enterprise;
when the terminal determines that the change information contains address change, whether a legal person representative in the change information is changed is detected, and if the legal person representative is not changed, whether a fixed telephone number in a contact telephone is changed is detected;
and when the terminal determines that the fixed telephone number is not changed, sending a contact telephone change prompt to the binding equipment corresponding to the enterprise, receiving a changed telephone returned by the binding equipment, and changing the contact telephone.
2. The method of claim 1, further comprising:
and if the terminal dials the changed contact phone, calling an AI voice assistant to determine whether the enterprise is the changed contact phone, and if the enterprise is determined to belong to the changed contact phone, determining that the change of the contact phone is successful.
3. The method of claim 1, further comprising:
and the terminal identifies whether the changed address and the address before the change are in the same city, and if the changed address and the address before the change do not belong to the same city, the area code of the city is changed.
4. The method of claim 1, further comprising:
the terminal identifies the first digit of the contact telephone, extracts the second digit of the city telephone number, and sends a message that the change is not passed to the binding terminal if the first digit is different from the second digit.
5. A terminal, the terminal comprising: a processor, a memory, a communication module and a display screen, wherein,
the processor is used for periodically detecting the change information of the enterprise; when the terminal determines that the change information contains address change, whether a legal person representative in the change information is changed is detected, and if the legal person representative is not changed, whether a fixed telephone number in a contact telephone is changed is detected; and when the fixed telephone number is determined not to be changed, the communication module is controlled to send a contact telephone change prompt to the binding equipment corresponding to the enterprise, receive the changed telephone returned by the binding equipment and change the contact telephone.
6. The terminal of claim 5,
the processor is also used for the terminal to dial the changed contact phone, if the call is successful, the AI voice assistant is called to determine whether the business is the business, and if the business is determined to belong to the business, the contact phone is determined to be successfully changed.
7. The terminal of claim 5,
the processor is also used for identifying whether the changed address and the address before the change are in the same city, and if the changed address and the address before the change do not belong to the same city, the area code of the city is changed.
8. The terminal of claim 5,
the processor is further configured to identify a first digit of the contact phone number, extract a second digit of the city phone number, and send a message that the change is not passed to the binding terminal if the first digit is different from the second digit.
9. A terminal according to any of claims 5-8,
the terminal is as follows: a computer or a server.
10. A computer-readable storage medium storing a program for electronic data exchange, wherein the program causes a terminal to perform the method as provided in any one of claims 1-4.
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CN202110822434.XA CN113315866A (en) | 2021-07-21 | 2021-07-21 | Enterprise telephone updating method and related product |
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CN202110822434.XA CN113315866A (en) | 2021-07-21 | 2021-07-21 | Enterprise telephone updating method and related product |
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Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
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CN110134867A (en) * | 2019-04-30 | 2019-08-16 | 麦格创科技(深圳)有限公司 | Corporation information query method and Related product |
CN110781246A (en) * | 2019-09-18 | 2020-02-11 | 上海生腾数据科技有限公司 | Enterprise association relationship construction method and system |
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Patent Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
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CN110134867A (en) * | 2019-04-30 | 2019-08-16 | 麦格创科技(深圳)有限公司 | Corporation information query method and Related product |
CN110781246A (en) * | 2019-09-18 | 2020-02-11 | 上海生腾数据科技有限公司 | Enterprise association relationship construction method and system |
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Application publication date: 20210827 |