CN113223680A - Queuing and calling method and system based on hospital consultation with multimedia device - Google Patents
Queuing and calling method and system based on hospital consultation with multimedia device Download PDFInfo
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Abstract
The invention relates to the technical field of information notification, in particular to a queuing and calling method and system based on hospital consultation with a multimedia device. The method comprises the following steps: reading scheduling information of the current day, and generating an empty task queue of each time period; reading the information of the checked-in patient, and generating elements to be added into a task queue; if the task queue is not empty, analyzing element information at the head of the queue to call the number; if the patient responds to the number calling, destroying the element at the head of the task queue; if the patient does not respond to the number calling, the corresponding element is shifted backwards by a digit; if the task queue is empty, the task queue is destroyed, and the task queue of the next time period is read. The queuing and calling method and the queuing and calling system based on hospital consultation with the multimedia device have the advantages of stable and orderly work and perfect service logic, solve the problems of disordered work and simple logic of the existing queuing and calling, and meet the queuing and calling requirements of hospitals.
Description
Technical Field
The invention relates to the technical field of information notification, in particular to a queuing and calling method and system based on hospital consultation with a multimedia device.
Background
Hospitals refer to medical institutions that carry out necessary medical examination, treatment measures, nursing techniques, reception services, rehabilitation equipment, treatment and transportation and the like for patients according to laws, regulations and industrial specifications, and mainly aim to save and support injuries. Generally, in order to maintain the daily order of hospitals, patients on site need to be in line for treatment, but the actual needs of hospitals are complex, and involve registration appointment, registration and number passing, and the patients should not be gathered and wait for being in long line, so that a perfect queuing and number calling method is needed to ensure the efficient and reasonable treatment order.
The existing queuing number calling method has disordered ordering, frequent queuing changes easily caused by various conditions, and sometimes a large number of patients enter in a short time, so that the patients in the queuing wait for a long time, and confusion and anxiety psychology are generated, and the ordering in a hospital is not easy to maintain; on the other hand, the existing queuing number calling method has simpler logic and is difficult to adapt to complex conditions, for example, for scenes such as comprehensive departments, expert numbers and the like, patients are easy to be confused, or the patients do not respond in time and often need to be registered again, so that a new queuing number calling method is needed to solve the defects.
Disclosure of Invention
In order to overcome the technical defects of disordered work and simple logic of the conventional queuing and calling, the invention provides a queuing and calling method and a queuing and calling system based on hospital consultation with a multimedia device, which have stable and ordered work and perfect service logic.
In order to solve the problems, the invention is realized according to the following technical scheme:
the invention discloses a queuing and calling method based on hospital consultation with a multimedia device, which is characterized by comprising the following steps:
reading scheduling information of the current day, and generating an empty task queue of each time period;
reading the information of the checked-in patient, and generating elements to be added into a task queue;
if the task queue is not empty, analyzing element information at the head of the queue to call the number;
if the patient responds to the number calling, destroying the element at the head of the task queue;
if the patient does not respond to the number calling, the corresponding element is shifted backwards by a digit;
if the task queue is empty, the task queue is destroyed, and the task queue of the next time period is read.
The reading of the scheduling information of the current day and the generation of the empty task queue of each time period specifically include: reading scheduling information of the current day, wherein the scheduling information comprises: the working time length information, the expert information and the department information divide the effective working time length into a plurality of time periods with equal time length, and a plurality of empty task queues are generated corresponding to all departments and experts respectively.
The task queue is a linear table, the front end of the task queue is a queue head and only supports the operation of deleting elements, and the rear end of the task queue is a queue tail and only supports the operation of inserting elements.
The method comprises the following steps of reading information of a check-in patient, generating elements and adding the elements into a task queue, and specifically comprises the following steps: when the patient is checked in successfully, reading the information of the checked-in patient, including: the method comprises the steps of generating elements containing patient information according to names, registration types, registration numbers and priorities, adding the elements into corresponding task queues according to the registration types, setting the positions of the elements in the task queues according to the registration numbers, and then moving the positions of the elements forwards according to the priorities.
The check-in includes: and if the current time is within the registration validity period of the patient and the current time is within the report time period, and when the patient signs, the sign-in work is finished.
The priority includes: preferential treatment of the object, preferential treatment of emergency patients, and preferential treatment of critically ill patients.
If the patient does not respond to the number calling, the corresponding element is shifted backwards by a digit, specifically: if the patient does not respond to the number calling, the corresponding element of the patient in the task queue is moved backwards by more than 3 bits, and meanwhile, the number passing mark is added, and if the patient with the number passing mark does not respond to the number calling, the patient is numbered again, and the method comprises the following steps: moving the corresponding element of the patient in the task queue to the tail of the queue, uniformly inserting the corresponding element of the patient who passes the number in the task queue, and moving the corresponding element of the patient in the task queue to the head of the task queue in the next time period.
A queuing and calling system based on hospital consultation with a multimedia device is characterized by comprising:
the generating module is used for reading scheduling information of the current day and generating an empty task queue of each time period;
the adding module is used for reading the information of the check-in patient and generating elements to be added into the task queue;
the number calling module is used for analyzing element information at the head of the queue to call the number if the task queue is not empty;
the response module is used for destroying the elements at the head of the task queue if the patient responds to the number calling;
the number passing module is used for shifting the corresponding element back by a digit if the patient does not respond to the number calling;
and the switching module is used for destroying the task queue and reading the task queue in the next time period if the task queue is empty.
Compared with the prior art, the invention has the beneficial effects that:
the queuing and number calling method and the queuing and number calling system based on the hospital consultation with the multimedia device have the advantages of stable and orderly work and perfect service logic, and can reduce frequent changes of queued patients in the current time period by dividing the working time into a plurality of time periods and generating the corresponding task queues for processing, thereby avoiding the mutual influence of the patients in different time periods due to sign-in time conflict and ensuring the stable and orderly queuing and number calling order; through analyzing the patient information and processing the number, the system can deal with various different conditions, the working business logic is perfect, the problems of disordered work and simple logic existing in the existing queuing number calling are solved, and the queuing number calling requirement of a hospital is met.
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Embodiments of the invention are described in further detail below with reference to the attached drawing figures, wherein:
FIG. 1 is a schematic flow diagram of the process of the present invention;
fig. 2 is a schematic diagram of the system architecture of the present invention.
Detailed Description
The preferred embodiments of the present invention will be described in conjunction with the accompanying drawings, and it will be understood that they are described herein for the purpose of illustration and explanation and not limitation.
As shown in fig. 1 to fig. 2, the queuing and number-calling method based on hospital consultation with multimedia device according to the present invention is characterized in that the method comprises:
101. reading scheduling information of the current day, and generating an empty task queue of each time period;
the reading of the scheduling information of the current day and the generation of the empty task queue of each time period specifically include: reading scheduling information of the current day, wherein the scheduling information comprises: the working time length information, the expert information and the department information divide the effective working time length into a plurality of time periods with equal time length, and a plurality of empty task queues are generated corresponding to departments and experts respectively, wherein the time period is 1 hour in length as a better implementation mode of the invention. Specifically, the task queue is a linear table, the front end of the task queue is a queue head and only supports the operation of deleting elements, and the rear end of the task queue is a queue tail and only supports the operation of inserting elements.
102. Reading the information of the checked-in patient, and generating elements to be added into a task queue;
the method comprises the following steps of reading information of a check-in patient, generating elements and adding the elements into a task queue, and specifically comprises the following steps: the check-in includes: and if the current time is within the registration validity period of the patient and the current time is within the report time period, and when the patient signs, the sign-in work is finished. When the patient is checked in successfully, reading the information of the checked-in patient, including: generating elements containing patient information according to the name, the registration type, the registration number and the priority, adding the elements into a corresponding task queue according to the registration type, setting the positions of the elements in the task queue according to the registration number, and then moving the positions of the elements forward according to the priority, wherein the priority comprises: preferential treatment of the object, preferential treatment of emergency patients, and preferential treatment of critically ill patients.
103. If the task queue is not empty, analyzing element information at the head of the queue to call the number;
specifically, if the task queue is not empty, that is, the patient still waits for calling in the current time period, the element information at the head of the queue is analyzed to obtain the name and registration number of the patient for calling, and the calling includes but is not limited to voice broadcast and terminal equipment display related information.
104. If the patient responds to the number calling, destroying the element at the head of the task queue;
specifically, if the patient responds to the call, the element at the head of the task queue is destroyed, and the element corresponding to the next patient becomes the new head of the task queue to wait for the call.
105. If the patient does not respond to the number calling, the corresponding element is shifted backwards by a digit;
if the patient does not respond to the number calling, the corresponding element is shifted backwards by a digit, specifically: if the patient does not respond to the number calling, the corresponding element of the patient in the task queue is moved backwards by more than 3 bits, and meanwhile, the number passing mark is added, and if the patient with the number passing mark does not respond to the number calling, the patient is numbered again, and the method comprises the following steps: moving the corresponding element of the patient in the task queue to the tail of the queue, uniformly inserting the corresponding element of the patient who passes the number in the task queue, and moving the corresponding element of the patient in the task queue to the head of the task queue in the next time period.
106. If the task queue is empty, the task queue is destroyed, and the task queue of the next time period is read.
Specifically, if the task queue is empty, it indicates that all patients in the current time period have completed their treatment, and in order to improve the operating efficiency of the hospital, the current task queue is destroyed at this time, and the task queue in the next time period is read, so that subsequent patients continue to be treated in order.
A queuing and calling system based on hospital consultation with a multimedia device is characterized by comprising:
the generating module 1 is used for reading scheduling information of the current day and generating an empty task queue of each time period;
the adding module 2 is used for reading the information of the check-in patient and generating elements to be added into the task queue;
the number calling module 3 is used for analyzing element information at the head of the queue to call the number if the task queue is not empty;
the response module 4 is used for destroying the elements at the head of the task queue if the patient responds to the number calling;
the number passing module 5 is used for shifting back the corresponding element by a digit if the patient does not respond to the number calling;
and the switching module 6 is used for destroying the task queue and reading the task queue in the next time period if the task queue is empty.
The queuing and number calling method and the queuing and number calling system based on the hospital consultation with the multimedia device have the advantages of stable and orderly work and perfect service logic, and can reduce frequent changes of queued patients in the current time period by dividing the working time into a plurality of time periods and generating corresponding task queues for processing, thereby avoiding the mutual influence of the patients in different time periods due to the time conflict of sign-in and ensuring the stable and orderly queuing and number calling order; through analyzing the patient information and processing the number, the system can deal with various different conditions, the working business logic is perfect, the problems of disordered work and simple logic existing in the existing queuing number calling are solved, and the queuing number calling requirement of a hospital is met.
The above description is only a preferred embodiment of the present invention, and is not intended to limit the present invention in any way, so that any modification, equivalent change and modification made to the above embodiment according to the technical spirit of the present invention are within the scope of the technical solution of the present invention.
Claims (8)
1. A queuing and number calling method based on hospital consultation with a multimedia device is characterized by comprising the following steps:
reading scheduling information of the current day, and generating an empty task queue of each time period;
reading the information of the checked-in patient, and generating elements to be added into a task queue;
if the task queue is not empty, analyzing element information at the head of the queue to call the number;
if the patient responds to the number calling, destroying the element at the head of the task queue;
if the patient does not respond to the number calling, the corresponding element is shifted backwards by a digit;
if the task queue is empty, the task queue is destroyed, and the task queue of the next time period is read.
2. The queuing method based on hospital consultation with multimedia device according to claim 1, characterized in that: the reading of the scheduling information of the current day and the generation of the empty task queue of each time period specifically include: reading scheduling information of the current day, wherein the scheduling information comprises: the working time length information, the expert information and the department information divide the effective working time length into a plurality of time periods with equal time length, and a plurality of empty task queues are generated corresponding to all departments and experts respectively.
3. The queuing method based on hospital consultation with multimedia device according to claim 1, characterized in that: the task queue is a linear table, the front end of the task queue is a queue head and only supports the operation of deleting elements, and the rear end of the task queue is a queue tail and only supports the operation of inserting elements.
4. The queuing method based on hospital consultation with multimedia device according to claim 1, characterized in that: the method comprises the following steps of reading information of a check-in patient, generating elements and adding the elements into a task queue, and specifically comprises the following steps: when the patient is checked in successfully, reading the information of the checked-in patient, including: the method comprises the steps of generating elements containing patient information according to names, registration types, registration numbers and priorities, adding the elements into corresponding task queues according to the registration types, setting the positions of the elements in the task queues according to the registration numbers, and then moving the positions of the elements forwards according to the priorities.
5. The queuing method based on hospital consultation with multimedia device according to claim 4, characterized in that: the check-in includes: and if the current time is within the registration validity period of the patient and the current time is within the report time period, and when the patient signs, the sign-in work is finished.
6. The queuing method based on hospital consultation with multimedia device according to claim 4, characterized in that: the priority includes: preferential treatment of the object, preferential treatment of emergency patients, and preferential treatment of critically ill patients.
7. The queuing method based on hospital consultation with multimedia device according to claim 1, characterized in that: if the patient does not respond to the number calling, the corresponding element is shifted backwards by a digit, specifically: if the patient does not respond to the number calling, the corresponding element of the patient in the task queue is moved backwards by more than 3 bits, and meanwhile, the number passing mark is added, and if the patient with the number passing mark does not respond to the number calling, the patient is numbered again, and the method comprises the following steps: moving the corresponding element of the patient in the task queue to the tail of the queue, uniformly inserting the corresponding element of the patient who passes the number in the task queue, and moving the corresponding element of the patient in the task queue to the head of the task queue in the next time period.
8. A queuing and calling system based on hospital consultation with a multimedia device is characterized by comprising:
the generating module is used for reading scheduling information of the current day and generating an empty task queue of each time period;
the adding module is used for reading the information of the check-in patient and generating elements to be added into the task queue;
the number calling module is used for analyzing element information at the head of the queue to call the number if the task queue is not empty;
the response module is used for destroying the elements at the head of the task queue if the patient responds to the number calling;
the number passing module is used for shifting the corresponding element back by a digit if the patient does not respond to the number calling;
and the switching module is used for destroying the task queue and reading the task queue in the next time period if the task queue is empty.
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN117219246A (en) * | 2023-10-07 | 2023-12-12 | 江苏振邦智慧城市信息***有限公司 | Self-adaptive detection method and system for hospital queue calling |
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