CN113220533B - Network public opinion monitoring method and system - Google Patents
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Abstract
The invention provides a network public opinion monitoring method, which comprises the following steps: s1: the user defines a network public opinion monitoring information base according to the actual demand monitoring direction; s2: preprocessing vocabulary in the network public opinion monitoring information base; s3: acquiring target public opinion information containing information in a network public opinion monitoring information base from the network public opinion information; s4: judging the risk level of the target public opinion information; s5: tracking and monitoring risk public opinion information; s6: early warning is carried out on high-risk target public opinion information; s7: and automatically processing or processing high-risk public opinion information according to the manual intervention result of the monitoring terminal. An online public opinion monitoring system, comprising: the system comprises a public opinion information database, a data acquisition module, a data processing module, a risk judging module, a public opinion information early warning module, a risk report generating module, a communication module, an intelligent control module and a monitoring terminal.
Description
Technical Field
The invention belongs to the technical field of network public opinion monitoring, and particularly relates to a network public opinion monitoring method and system.
Background
The network public opinion is a popular network public opinion on the Internet and is a representation form of the social public opinion, and the public transmitted through the Internet has a strong influence and tendency on some hot spots and focus problems in real life; in a certain social space, the public generates and holds social political attitude, belief and value to public problems and social managers through occurrence, development and change of the network surrounding the intermediate social events. The network public opinion is a collection of the expression, transmission and interaction of the emotion, attitude, opinion and view of the masses of netizens by taking the network as a carrier and taking the event as a core, and is the sum of the expressions of beliefs, attitudes, opinions, emotions and the like expressed by various phenomena and problems in the society by more masses. The network public opinion is formed rapidly and has great influence on society. If guided poorly, negative online public opinion will pose a threat to social public safety. The method has the advantages of enhancing the timely monitoring and effective guiding of the network public opinion and the positive solution of the network public opinion crisis, and has important practical significance for maintaining the social stability and promoting the national development.
The publication number CN108776671a discloses a system and method for monitoring network public opinion, wherein the system comprises a public opinion collecting module, a public opinion processing module, a public opinion service module, a management control module and a database server. According to the invention, the collected webpage text data is firstly subjected to word segmentation, keyword processing, sensitive word processing and clustering analysis, so that the webpage text data is processed into a standardized structural form for processing by a public opinion service module, the defect of long time hysteresis existing in the traditional public opinion monitoring system is effectively solved, the public opinion service module adopts data mining to acquire hot topics, the defect of high computer complexity existing in the traditional public opinion monitoring system is effectively solved, and the real-time performance and accuracy of the hot topics are ensured. As another example, publication number CN109145216a provides a network public opinion monitoring method, which includes: collecting public opinion articles related to preset keywords from a preset data channel through a web crawler; analyzing the emotion tendencies of the public opinion articles, and screening negative public opinion articles from the public opinion articles according to analysis results; acquiring release media of the public opinion articles, and respectively calculating negative public opinion influence of the negative public opinion articles and total public opinion influence of the public opinion articles according to media weight indexes and media grade indexes corresponding to the release media; and calculating the public opinion health degree about the preset keywords by using the negative public opinion influence and the total public opinion influence. The invention also provides an electronic device and a storage medium.
The existing network public opinion monitoring method and system cannot accurately monitor public opinion information subjected to camouflage, for example, sensitive vocabulary is easy to generate monitoring loopholes through pinyin acronyms or through homonym replacement, picture information and other information which are released later, so that the network public opinion monitoring method and system are required to be provided to solve the problems.
Disclosure of Invention
The invention aims to provide a network public opinion monitoring method and system, which can monitor public opinion information converted from a representation form, effectively prevent monitoring loopholes from occurring, and classify, track, early warn and report sensitive public opinion information.
The invention provides the following technical scheme:
the network public opinion monitoring method is characterized by comprising the following steps:
S1: the user defines a network public opinion monitoring information base according to the actual demand monitoring direction;
s2: preprocessing vocabulary in the network public opinion monitoring information base;
S3: acquiring target public opinion information containing information in a network public opinion monitoring information base from the network public opinion information;
s4: judging the risk level of the target public opinion information;
S5: tracking and monitoring risk public opinion information;
s6: early warning is carried out on high-risk target public opinion information;
S7: and automatically processing or processing high-risk public opinion information according to the manual intervention result of the monitoring terminal.
Preferably, the defining the network public opinion monitoring information base in step S1 includes selecting a public opinion information category to be monitored from the system information base, and adding public opinion information monitoring requirements to the user.
Preferably, the vocabulary preprocessing in step S2 includes converting the vocabulary into full pinyin and pinyin acronyms.
Preferably, the step S3 of obtaining the target public opinion information including the information in the network public opinion monitoring information base from the network public opinion information further includes converting the picture information into text information, converting the audio information into text information, converting the extracted foreign text information into chinese, and converting the corresponding text information into full spelling and pinyin acronyms.
Preferably, the judging the risk level of the target public opinion information in step S4 includes judging the true degree of the target public opinion information in combination with the actual situation, judging the emotion tendency of the target public opinion information in combination with the context, and judging the propagation speed and the propagation trend in combination with the heat degree and the attention degree of the target public opinion information.
Preferably, the step S5 of tracking and monitoring risk public opinion information includes continuous tracking and monitoring of medium risk, medium and high risk public opinion information, and low frequency monitoring of medium and low risk public opinion information.
Preferably, the early warning of the high-risk target public opinion information in step S6 further includes:
S61: obtaining a high-risk target public opinion information source;
s62: generating a high-risk public opinion information report;
S63: generating a high-risk target public opinion information processing scheme;
s64: and uploading the high-risk public opinion information report and the processing scheme to the monitoring terminal.
Preferably, the high-risk public opinion information report includes public opinion information content, the authenticity of public opinion information, public opinion information sources, public opinion information publishing account numbers and IP addresses, the current propagation speed and propagation trend of public opinion information, the risk level of the public opinion information and possible harm prompt; the processing scheme comprises the steps of publishing forward comments to make forward guidance, requesting intervention comment forwarding functions, reporting false risk public opinion information and publishing refute a rumour information.
The utility model provides a network public opinion monitored control system which characterized in that includes: the public opinion information database is used for defining a target monitoring public opinion information database; the data acquisition module is used for acquiring target public opinion information and the heat and the attention of the target public opinion information; the data processing module is used for converting foreign language into Chinese, converting vocabulary in the target network public opinion monitoring information base into full spelling and spelling abbreviations for the data acquisition module to acquire target public opinion information, and comparing the acquired target public opinion information with the vocabulary in the target network public opinion monitoring information base to judge the validity of the acquired target public opinion information; judging the authenticity of the target public opinion information by combining the actual situation, judging the emotion tendency of the target public opinion information by combining the context, and acquiring the propagation speed and the propagation tendency by combining the heat and the attention of the target public opinion information; the risk judging module is used for judging the risk level of the target public opinion information according to the authenticity of the target public opinion information, the emotion tendency of the target public opinion information, the propagation speed and the propagation tendency of the target public opinion information; the public opinion information early warning module is used for issuing early warning information of high-risk target public opinion information and timely reminding management personnel to take measures to prevent loss caused by continuous diffusion of the high-risk public opinion information; the risk report generation module is used for generating a high-risk public opinion information report, so that a manager can clearly know the specific condition of target network public opinion information; the communication module is used for issuing early warning information, risk reports, processing schemes and related information to the monitoring terminal, so that a manager can conveniently monitor target network public opinion information and make corresponding processing scheme instructions in real time through the monitoring terminal; the intelligent control module is used for automatically processing the risk public opinion information when the risk early warning exceeds the preset time and no response exists; and the monitoring terminal is used for reading the monitoring state of the system in real time, receiving the early warning information and sending the processing scheme indication.
The beneficial effects of the invention are as follows:
1. The user can define the network public opinion monitoring information base according to the actual demand monitoring direction, a part of the network public opinion monitoring information base is selected from public opinion monitoring information categories preset in the system information base, and a part of the network public opinion monitoring information base is actively added according to the actual demand of the user, so that the universality of the monitoring system can be ensured, the adaptability of the monitoring system can be ensured, and the demands of different users can be met;
2. The data processing module can convert the picture information into the text information and the audio information into the text information, convert the foreign text information into the Chinese text information, and convert the corresponding text information into the full pinyin and the pinyin acronym, so that the comprehensiveness of information acquisition is improved by increasing the contrast function of the pinyin and the pinyin acronym, and the problem that sensitive vocabulary is missed after the processes of pinyin, abbreviation, homonym replacement and the like is solved;
3. judging the risk level of the target public opinion information by integrating the authenticity of the target public opinion information, the emotion tendency of the target public opinion information, the propagation speed and propagation tendency of the target public opinion information and the like, so as to ensure the accuracy and the authenticity of the judgment and avoid unnecessary trouble brought to staff by misinterpretation;
4. By generating a high-risk public opinion information report and automatically matching a common network public opinion information processing method according to corresponding risk levels, a certain emergency processing scheme is provided for management staff in an emergency situation, the management staff can quickly make a decision by referring to the processing scheme when receiving early warning information, continuous diffusion of risks and influences is avoided, if the high-risk public opinion information is quickly diffused and the management staff does not give an instruction in preset time, the monitoring system automatically adopts the primary processing method, and the diffusion speed is reduced to the maximum extent.
Drawings
The accompanying drawings are included to provide a further understanding of the invention and are incorporated in and constitute a part of this specification, illustrate the invention and together with the embodiments of the invention, serve to explain the invention. In the drawings:
FIG. 1 is a flow chart of the method of the present invention;
FIG. 2 is a system block diagram of the present invention;
Fig. 3 is a schematic diagram of an information acquisition and processing method and a risk level judgment method according to the present invention.
Detailed Description
Example 1
As shown in fig. 1, the method for monitoring network public opinion provided by the invention comprises the following steps:
s1: the user defines a network public opinion monitoring information base according to the actual demand monitoring direction, wherein the definition of the network public opinion monitoring information base comprises the steps of selecting the public opinion information category to be monitored from a system information base and adding public opinion information monitoring demands by the user;
S2: preprocessing the vocabulary in the network public opinion monitoring information base, and converting the vocabulary into full spelling and spelling acronyms;
S3: the method comprises the steps of obtaining target public opinion information containing information in a network public opinion monitoring information base from network public opinion information, wherein the target public opinion information comprises the steps of directly extracting text information, picture information to text information and audio information to text information, converting the extracted foreign language text information into Chinese, and converting the corresponding text information into full spelling and pinyin acronyms;
s4: judging the risk level of the target public opinion information, wherein the risk level comprises the steps of judging the authenticity of the target public opinion information in combination with the actual situation, judging the emotion tendency of the target public opinion information in combination with the context, and judging the propagation speed and the propagation tendency in combination with the heat and the attention of the target public opinion information;
S5: the risk public opinion information is tracked and monitored, including continuous tracking and monitoring of medium risk, medium and high risk public opinion information, and low-frequency monitoring of medium and low risk public opinion information;
s6: early warning is carried out on high-risk target public opinion information;
S7: and automatically processing or processing high-risk public opinion information according to the manual intervention result of the monitoring terminal.
As shown in fig. 2, an online public opinion monitoring system suitable for the online public opinion monitoring method includes: the public opinion information database is used for defining a target monitoring public opinion information database; the data acquisition module is used for acquiring target public opinion information and the heat and the attention of the target public opinion information; the data processing module is used for converting foreign language into Chinese, converting vocabulary in the target network public opinion monitoring information base into full spelling and spelling abbreviations for the data acquisition module to acquire target public opinion information, and comparing the acquired target public opinion information with the vocabulary in the target network public opinion monitoring information base to judge the validity of the acquired target public opinion information; judging the authenticity of the target public opinion information by combining the actual situation, judging the emotion tendency of the target public opinion information by combining the context, and acquiring the propagation speed and the propagation tendency by combining the heat and the attention of the target public opinion information; the risk judging module is used for judging the risk level of the target public opinion information according to the authenticity of the target public opinion information, the emotion tendency of the target public opinion information, the propagation speed and the propagation tendency of the target public opinion information; the public opinion information early warning module is used for issuing early warning information of high-risk target public opinion information and timely reminding management personnel to take measures to prevent loss caused by continuous diffusion of the high-risk public opinion information; the risk report generation module is used for generating a high-risk public opinion information report, so that a manager can clearly know the specific condition of target network public opinion information; the communication module is used for issuing early warning information, risk reports, processing schemes and related information to the monitoring terminal, so that a manager can monitor target network public opinion information in real time and make corresponding processing scheme instructions through the monitoring terminal (generate a high-risk public opinion information report and automatically match a common network public opinion information processing method according to corresponding risk levels), a certain emergency processing scheme is provided for the manager in an emergency situation, and the manager can quickly make a decision by referring to the processing scheme when receiving the early warning information, so that continuous diffusion of risks and influences is avoided); the intelligent control module is used for rapidly diffusing high-risk public opinion information, automatically processing the risk public opinion information when a manager does not give an indication in a preset time and risk early warning exceeds the preset time and does not answer, automatically sending forward comments, timely making forward guidance or sending a report request to a network platform, and the like, and maximally slowing down the diffusion speed; and the monitoring terminal is used for reading the monitoring state of the system in real time, receiving the early warning information and sending the processing scheme indication.
Example two
A network public opinion monitoring method comprises the following steps:
s1: the user defines a network public opinion monitoring information base according to the actual demand monitoring direction, wherein the definition of the network public opinion monitoring information base comprises the steps of selecting the public opinion information category to be monitored from a system information base and adding public opinion information monitoring demands by the user;
S2: preprocessing the vocabulary in the network public opinion monitoring information base, and converting the vocabulary into full spelling and spelling acronyms;
S3: the method comprises the steps of obtaining target public opinion information containing information in a network public opinion monitoring information base from network public opinion information, wherein the target public opinion information comprises the steps of directly extracting text information, picture information to text information and audio information to text information, converting the extracted foreign language text information into Chinese, and converting the corresponding text information into full spelling and pinyin acronyms;
s4: judging the risk level of the target public opinion information, wherein the risk level comprises the steps of judging the authenticity of the target public opinion information in combination with the actual situation, judging the emotion tendency of the target public opinion information in combination with the context, and judging the propagation speed and the propagation tendency in combination with the heat and the attention of the target public opinion information;
s5: tracking and monitoring risk public opinion information, including continuous tracking and monitoring of medium risk, medium and high risk public opinion information, and low-frequency monitoring (detection once in a period of time) of medium and low risk public opinion information;
S6: early warning is carried out on high-risk target public opinion information; further comprises: s61: obtaining a high-risk target public opinion information source; s62: generating a high-risk public opinion information report; s63: generating a high-risk target public opinion information processing scheme; s64: and uploading the high-risk public opinion information report and the processing scheme to the monitoring terminal. The high-risk public opinion information report comprises public opinion information content, the authenticity of public opinion information, public opinion information sources, public opinion information release accounts and IP addresses, the current propagation speed and propagation trend of public opinion information, the risk level of the public opinion information and possible harm prompt; the processing scheme comprises the steps of publishing forward comments to make forward guidance, requesting intervention comment forwarding functions, reporting false risk public opinion information and publishing refute a rumour information.
S7: and automatically processing or processing high-risk public opinion information according to the manual intervention result of the monitoring terminal.
The system used in the online public opinion monitoring method in this embodiment is the same as that in the first embodiment.
Example III
A network public opinion monitoring method comprises the following steps:
s1: the user defines a network public opinion monitoring information base according to the actual demand monitoring direction, wherein the definition of the network public opinion monitoring information base comprises the steps of selecting the public opinion information category to be monitored from a system information base and adding public opinion information monitoring demands by the user;
S2: preprocessing the vocabulary in the network public opinion monitoring information base, and converting the vocabulary into full spelling and spelling acronyms;
S3: the method comprises the steps of obtaining target public opinion information containing information in a network public opinion monitoring information base from network public opinion information, wherein the target public opinion information comprises the steps of directly extracting text information, picture information to text information and audio information to text information, converting the extracted foreign language text information into Chinese, and converting the corresponding text information into full spelling and pinyin acronyms;
s4: judging the risk level of the target public opinion information, wherein the risk level comprises the steps of judging the authenticity of the target public opinion information in combination with the actual situation, judging the emotion tendency of the target public opinion information in combination with the context, and judging the propagation speed and the propagation tendency in combination with the heat and the attention of the target public opinion information;
S5: the risk public opinion information is tracked and monitored, including continuous tracking and monitoring of medium risk, medium and high risk public opinion information, and low-frequency monitoring of medium and low risk public opinion information;
S6: early warning is carried out on high-risk target public opinion information; further comprises: s61: obtaining a high-risk target public opinion information source; s62: generating a high-risk public opinion information report; s63: generating a high-risk target public opinion information processing scheme; s64: and uploading the high-risk public opinion information report and the processing scheme to the monitoring terminal. The high-risk public opinion information report comprises public opinion information content, the authenticity of public opinion information, public opinion information sources, public opinion information release accounts and IP addresses, the current propagation speed and propagation trend of public opinion information, the risk level of the public opinion information and possible harm prompt; the processing scheme comprises the steps of publishing forward comments to make forward guidance, requesting intervention comment forwarding functions, reporting false risk public opinion information and publishing refute a rumour information.
S7: and automatically processing or processing high-risk public opinion information according to the manual intervention result of the monitoring terminal.
The steps S3 to S4 include an information acquisition and processing method and a risk level judging method as shown in fig. 3: acquiring primary target public opinion information according to vocabulary pinyin in the network public opinion monitoring information base, analyzing whether actual semantics in a context where the primary target public opinion information is located are associated with the target public opinion information, and acquiring the target public opinion information; judging semantic fidelity and emotion tendency of the context in which the target public opinion information is located, and monitoring and acquiring heat and attention of the target public opinion information; and judging the risk level of the target public opinion information, wherein the lower the information fidelity is, the more the emotion tends to be negative, the higher the heat and the attention are, and the higher the risk level is. The heat calculating method comprises the following steps: p Heat of the body ＝Y1×a1+Y2×a2+…+Yn×an, where a represents the channel of the media without communication with the network and Y represents the weight. The method for calculating the attention degree comprises the following steps: Wherein R 1、R2、R3、R4 represents the total index of topics, the number of topic increases in the last time unit, the distance from the publication time and the last update time respectively.
The system used in the online public opinion monitoring method in this embodiment is the same as that in the first embodiment.
Example IV
A network public opinion monitoring method comprises the following steps:
s1: the user defines a network public opinion monitoring information base according to the actual demand monitoring direction, wherein the definition of the network public opinion monitoring information base comprises the steps of selecting the public opinion information category to be monitored from a system information base and adding public opinion information monitoring demands by the user;
S2: preprocessing the vocabulary in the network public opinion monitoring information base, and converting the vocabulary into full spelling and spelling acronyms;
S3: the method comprises the steps of obtaining target public opinion information containing information in a network public opinion monitoring information base from network public opinion information, wherein the target public opinion information comprises the steps of directly extracting text information, picture information to text information and audio information to text information, converting the extracted foreign language text information into Chinese, and converting the corresponding text information into full spelling and pinyin acronyms;
S4: judging the risk level of the target public opinion information, wherein the risk level comprises the steps of judging the authenticity of the target public opinion information in combination with the actual situation, judging the emotion tendency of the target public opinion information in combination with the context, and judging the propagation speed and the propagation tendency in combination with the heat and the attention of the target public opinion information; the propagation speed calculating method comprises the following steps: where x represents different media channels, T 0 represents the first time of observation, and T 1 represents the second time of observation;
S5: the risk public opinion information is tracked and monitored, including continuous tracking and monitoring of medium risk, medium and high risk public opinion information, and low-frequency monitoring of medium and low risk public opinion information;
S6: early warning is carried out on high-risk target public opinion information; further comprises: s61: obtaining a high-risk target public opinion information source; s62: generating a high-risk public opinion information report; s63: generating a high-risk target public opinion information processing scheme; s64: and uploading the high-risk public opinion information report and the processing scheme to the monitoring terminal. The high-risk public opinion information report comprises public opinion information content, the authenticity of public opinion information, public opinion information sources, public opinion information release accounts and IP addresses, the current propagation speed and propagation trend of public opinion information, the risk level of the public opinion information and possible harm prompt; the processing scheme comprises the steps of publishing forward comments to make forward guidance, requesting intervention comment forwarding functions, reporting false risk public opinion information and publishing refute a rumour information.
S7: and automatically processing or processing high-risk public opinion information according to the manual intervention result of the monitoring terminal.
The system used in the online public opinion monitoring method in this embodiment is the same as that in the first embodiment.
The foregoing description is only a preferred embodiment of the present invention, and the present invention is not limited thereto, but it is to be understood that modifications and equivalents of some of the technical features described in the foregoing embodiments may be made by those skilled in the art, although the present invention has been described in detail with reference to the foregoing embodiments. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present invention should be included in the protection scope of the present invention.
Claims (7)
1. The network public opinion monitoring method is characterized by comprising the following steps:
S1: the user defines a network public opinion monitoring information base according to the actual demand monitoring direction;
s2: preprocessing vocabulary in the network public opinion monitoring information base; the preprocessing comprises the steps of converting vocabulary into full-spelling pinyin and pinyin acronyms;
S3: the method comprises the steps of obtaining target public opinion information containing information in a network public opinion monitoring information base from network public opinion information, wherein the target public opinion information comprises conversion of picture information into text information and conversion of audio information into text information, conversion of extracted foreign language text information into Chinese, and conversion of corresponding text information into full spelling and pinyin acronyms;
s4: judging the risk level of the target public opinion information;
Acquiring primary target public opinion information according to vocabulary pinyin in the network public opinion monitoring information base, analyzing whether actual semantics in a context where the primary target public opinion information is located are associated with the target public opinion information, and acquiring the target public opinion information; judging semantic fidelity and emotion tendency of the context in which the target public opinion information is located, and monitoring and acquiring heat and attention of the target public opinion information; judging the risk level of target public opinion information, wherein the lower the information fidelity is, the more the emotion tends to be negative, the higher the heat and the attention are, and the higher the risk level is;
the heat calculating method comprises the following steps: ，/>、/> and/> Representing different network media channels,/>、/>And/>Weights representing corresponding network media channels;
the method for calculating the attention degree comprises the following steps: ，/>、/>、/> and/> The topic total index, the topic increment number in the last time unit, the distance from the publishing time and the last updating time are represented respectively;
judging the propagation speed and the propagation trend by combining the heat and the attention of the target public opinion information, wherein the calculation method of the propagation speed comprises the following steps: ，/>、/> and/> Representing different media channels,/>Representing the first observation time,/>Representing the second observation time;
S5: tracking and monitoring risk public opinion information;
s6: early warning is carried out on high-risk target public opinion information;
S7: and automatically processing or processing high-risk public opinion information according to the manual intervention result of the monitoring terminal.
2. The method for monitoring network public opinion as defined in claim 1, wherein the defining the network public opinion information base in step S1 includes selecting a public opinion information category to be monitored from a system information base, and adding public opinion information monitoring requirements to the user.
3. The method for monitoring network public opinion according to claim 1, wherein the step S4 of determining the risk level of the target public opinion information includes determining the authenticity of the target public opinion information in combination with the actual situation, determining the emotional tendency of the target public opinion information in combination with the context, and determining the propagation speed and propagation tendency in combination with the heat and the attention of the target public opinion information.
4. The method for monitoring network public opinion according to claim 1, wherein the step S5 of tracking and monitoring risk public opinion information includes continuous tracking and monitoring of medium risk, medium and high risk public opinion information and low frequency monitoring of medium and low risk public opinion information.
5. The online public opinion monitoring method of claim 1, wherein the early warning of the high risk target public opinion information in step S6 further comprises:
S61: obtaining a high-risk target public opinion information source;
s62: generating a high-risk public opinion information report;
S63: generating a high-risk target public opinion information processing scheme;
s64: and uploading the high-risk public opinion information report and the processing scheme to the monitoring terminal.
6. The method for monitoring network public opinion according to claim 5, wherein the high risk public opinion information report includes public opinion information content, authenticity of public opinion information, public opinion information source, public opinion information publishing account and IP address, current propagation speed and propagation trend of public opinion information, public opinion information risk level and possible danger prompt; the processing scheme comprises the steps of publishing forward comments to make forward guidance, requesting intervention comment forwarding functions, reporting false risk public opinion information and publishing refute a rumour information.
7. A network public opinion monitoring system based on the method of any one of claims 1-6, comprising:
The public opinion information database is used for defining a target monitoring public opinion information database;
the data acquisition module is used for acquiring target public opinion information and the heat and the attention of the target public opinion information;
The data processing module is used for converting foreign language into Chinese, converting vocabulary in the target network public opinion monitoring information base into full spelling and spelling abbreviations for the data acquisition module to acquire target public opinion information, and comparing the acquired target public opinion information with the vocabulary in the target network public opinion monitoring information base to judge the validity of the acquired target public opinion information; judging the authenticity of the target public opinion information by combining the actual situation, judging the emotion tendency of the target public opinion information by combining the context, and acquiring the propagation speed and the propagation tendency by combining the heat and the attention of the target public opinion information;
The risk judging module is used for judging the risk level of the target public opinion information according to the authenticity of the target public opinion information, the emotion tendency of the target public opinion information, the propagation speed and the propagation tendency of the target public opinion information;
The public opinion information early warning module is used for issuing early warning information of high-risk target public opinion information and timely reminding management personnel to take measures to prevent loss caused by continuous diffusion of the high-risk public opinion information;
the risk report generation module is used for generating a high-risk public opinion information report, so that a manager can clearly know the specific condition of target network public opinion information;
The communication module is used for issuing early warning information, risk reports, processing schemes and related information to the monitoring terminal, so that a manager can conveniently monitor target network public opinion information and make corresponding processing scheme instructions in real time through the monitoring terminal;
the intelligent control module is used for automatically processing the risk public opinion information when the risk early warning exceeds the preset time and no response exists;
And the monitoring terminal is used for reading the monitoring state of the system in real time, receiving the early warning information and sending the processing scheme indication.
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