CN112990851A - Hotel management system - Google Patents
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- CN112990851A CN112990851A CN202110193851.2A CN202110193851A CN112990851A CN 112990851 A CN112990851 A CN 112990851A CN 202110193851 A CN202110193851 A CN 202110193851A CN 112990851 A CN112990851 A CN 112990851A
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- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
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Abstract
The invention discloses a hotel management system, which comprises: the system comprises a login end, a main control end, a management module, a database and a display module, wherein the login end is used for logging in the hotel management system; the main control end is used for judging the type of the login user and providing corresponding authority; the management module is used for transmitting the content in the corresponding database to the display module according to the authority of the user; and the display module is used for displaying the content in the database. The invention can help the passengers to check in quickly and simply, manage the daily orders of the hotel, and can complete the supervision of cleaning, maintenance and the work of the front desk personnel.
Description
Technical Field
The invention belongs to the technical field of hotel management, and particularly relates to a hotel management system.
Background
With the rapid development of network communication, a hotel stays in and realizes connection with a network, the arrival of 4G enables a wireless network to basically achieve the effect of a daily wired network, and with the maturity of 5G technology, the great improvement of speed, capacity and time delay provides more possibilities, so that the comprehensive interconnection of the physical world and the human society is realized, and the interaction can be generated by a system and people.
But the hotel management aspect has the problems of higher labor cost, complex procedures, cleanness keeping, maintenance and difficult supervision of the front desk personnel at present.
Therefore, how to provide a hotel management system is a problem that needs to be solved urgently by those skilled in the art.
Disclosure of Invention
In view of the above, the invention provides a hotel management system, which can quickly and simply help a traveler to check in, manage daily orders of a hotel, and complete the supervision of cleaning, maintenance and front desk personnel work.
In order to achieve the purpose, the invention adopts the following technical scheme:
a hospitality management system comprising: a login end, a main control end, a management module, a database and a display module, wherein,
the login end is used for logging in the hotel management system;
the main control end is used for judging the type of the login user and providing corresponding authority;
the management module is used for transmitting the content in the corresponding database to the display module according to the authority of the user;
and the display module is used for displaying the content in the database.
Preferably, the transmitting the content in the corresponding database to the display module according to the user's right includes:
if the user is in the boss authority, the display module displays the operation data of the current day, the historical operation data, the sales condition of the current day room and the room data in the node in a period of time.
If the user is in operation authority, the display module displays order information, room state information, room type information, user information, employee information, shift information, video information and common report information;
if the user is in the cleaning permission, the display module displays that the room is dirty before cleaning the room, and if the room is cleaned, the display module displays that the room is clean;
if the user is the maintenance authority, the display module displays that the room state is to be maintained before the room is maintained, and displays that the room state is empty and dirty after the maintenance is finished.
Preferably, the system further comprises an updating module, and the updating module updates the room state in the database according to the order data.
Preferably, the system further comprises an instant chat module which responds and replies instantly when the users booking and checking in the hotel submit text or voice information.
Preferably, the system further comprises a report module, which is used for automatically checking all generated accounting problems in the day at regular time according to the planning task of the hotel and generating an accounting report.
Preferably, the system also comprises a member module, wherein the user transacting the check-in through the hotel management system is automatically upgraded into a member, and the member module automatically identifies the user when the user is scheduled next time or transacts the check-in; the member can also be used as a registration system through the member module, upgrade to a high-grade VIP member and enjoy discount or other member activities.
Preferably, the system also comprises a shift module, wherein after personal data is initialized through the shift module, a hotel attendant or a front desk attendant shifts to the shift attendant, automatically generates a shift history and automatically checks the accounting problem of the shift.
Preferably, the system further comprises a video module, wherein videos related to the house type are set according to the hotel house type, and the line pipe data are automatically submitted to corresponding cloud storage.
Preferably, the system further comprises a price adjusting module for adjusting the room price according to the date, the house type and the operation data.
Preferably, the system further comprises an inventory early warning module, all data in the database are counted and updated in real time, and when data abnormality or other unknown errors are found, the inventory early warning module carries out early warning in a popup window and/or voice mode.
The invention has the beneficial effects that:
according to the invention, the hotel management system can be logged in through the login end, and the main control end judges the type of the login user and provides corresponding authority; the management module transmits the content in the corresponding database to the display module according to the authority of the user; the display module displays the content in the database. Therefore, the system can help passengers to check in and manage daily orders of hotels quickly and simply, and can complete the supervision of cleaning, maintenance and front desk personnel work.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly introduced below, and it is obvious that the drawings in the following description are only embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the provided drawings without creative efforts.
FIG. 1 is a schematic diagram of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be described clearly and completely with reference to the accompanying drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1, the present invention provides a hotel management system, including: a login end, a main control end, a management module, a database and a display module, wherein,
the login end is used for logging in the hotel management system;
the main control end is used for judging the type of the login user and providing corresponding authority;
the management module is used for transmitting the content in the corresponding database to the display module according to the authority of the user;
and the display module is used for displaying the content in the database.
In this embodiment, transmitting the content in the corresponding database to the display module according to the authority of the user includes:
if the user is in the boss authority, the display module displays the operation data of the current day, the historical operation data, the sales condition of the current day room and the room data in the node in a period of time.
If the user is in operation authority, the display module displays order information, room state information, room type information, user information, employee information, shift information, video information and common report information;
if the user is in the cleaning authority, the display module displays the cleaned room before cleaning the room, if the room is cleaned, the user submits the cleaned data, namely the cleaned photographing data is submitted to the management module, the management module adjusts the room state in the database, and the display module displays that the room state is empty;
if the user is in the maintenance authority, the display module displays that the room state is to be maintained before the room is maintained, after the maintenance is finished, the user submits the photographing data after the maintenance to the management module, the management module adjusts the room state in the database, and the display module displays that the room state is empty and dirty.
The invention also comprises an updating module which updates the room state in the database according to the order data, so that a manager can quickly know the real-time room state of the hotel, and management, work adjustment and the like are facilitated.
The invention also comprises an instant chat module which responds and replies in real time when the user who reserves and stays in the hotel submits the text or voice information, thus setting up a bridge for communication between the user and the hotel.
The invention also comprises a report module which is used for automatically checking all the financial problems generated on the same day at regular time according to the plan tasks of the hotel and generating the financial report, thereby facilitating the manager to quickly know the financial condition.
The invention also comprises a member module, wherein the user transacting the check-in through the hotel management system is automatically upgraded into a member, and the member module automatically identifies the user when booking next time or transacting the check-in; the member can also be used as a registration system through the member module, upgrade to a high-grade VIP member and enjoy discount or other member activities. The member module can improve the efficiency of the user for entering the hotel, reduce the complexity of the entering procedure, is beneficial to expanding the users and increases the performance of the hotel.
The invention also comprises a shift module, wherein after personal data is initialized by the shift module, a hotel attendant or a front desk attendant performs shift to the shift attendant, automatically generates a shift history record and automatically checks the account problem of the shift, thereby not only improving the efficiency of work shift, but also being convenient for tracing the source of the work problem when the work problem occurs.
The invention also comprises a video module which sets videos related to the house types according to the house types of the hotel and automatically submits the line management data to corresponding cloud storage, so that a user can conveniently and quickly know the house types of the hotel and find the house types required by the user in time, and the time for the user to select the house can be saved.
The invention also comprises a price adjusting module which adjusts the price of the room according to the date, the house type and the operation data. The method and the system enable managers to adjust the room prices in time according to the hotel conditions, and therefore the managers can manage the hotels conveniently.
The invention also comprises an inventory early warning module, all data in the database are counted and updated in real time, and when data abnormity or other unknown errors are found, the inventory early warning module carries out early warning in a popup window and/or voice mode, so that the error reasons can be searched in time and data recovery can be carried out when the data abnormity or other unknown errors occur.
The management module is also remotely connected with a related system, when a user reserves a hotel, the user needs to submit personal identity information, and after the personal identity information of the user is received by the management module, the personal identity information is immediately submitted to the related system for information input and crime early warning.
All hotel user data stored in the database are transmitted to the cloud end for storage in real time, and an automatic backup mechanism is adopted, so that the timeliness and the safety of the hotel management system data are guaranteed.
According to the invention, the hotel management system can be logged in through the login end, and the main control end judges the type of the login user and provides corresponding authority; the management module transmits the content in the corresponding database to the display module according to the authority of the user; the display module displays the content in the database. Therefore, the system can help passengers to check in, manage daily orders of hotels quickly and simply, interact with the passengers, can complete the supervision of cleaning, maintenance and foreground personnel, and realizes instant response under the condition of ensuring controllable cost.
The invention is mainly used for the management of a series of hotel personnel and daily work such as hotel orders, hotel room states, hotel personnel, hotel reports and the like.
The embodiments in the present description are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other. The device disclosed by the embodiment corresponds to the method disclosed by the embodiment, so that the description is simple, and the relevant points can be referred to the method part for description.
The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present invention. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the invention. Thus, the present invention is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.
Claims (10)
1. A hospitality management system, comprising: a login end, a main control end, a management module, a database and a display module, wherein,
the login end is used for logging in the hotel management system;
the main control end is used for judging the type of the login user and providing corresponding authority;
the management module is used for transmitting the content in the corresponding database to the display module according to the authority of the user;
and the display module is used for displaying the content in the database.
2. The hospitality management system of claim 1, wherein transmitting contents in the corresponding database to the display module according to the user's right comprises:
if the user is in the boss authority, the display module displays the operation data of the current day, the historical operation data, the sales condition of the current day room and the room data in the node in a period of time.
If the user is in operation authority, the display module displays order information, room state information, room type information, user information, employee information, shift information, video information and common report information;
if the user is in the cleaning permission, the display module displays that the room is dirty before cleaning the room, and if the room is clean, the display module displays that the room is clean;
if the user is the maintenance authority, the display module displays that the room state is to be maintained before the room is maintained, and displays that the room state is empty and dirty after the maintenance is finished.
3. The hospitality management system of claim 1, further comprising an update module for updating a room status in the database based on the order data.
4. The hospitality management system of claim 1, further comprising an instant chat module for instant response and reply when a user booking and entering the hotel submits a text or voice message.
5. The hospitality management system of claim 1 or 3, further comprising a reporting module for periodically and automatically checking all generated accounting problems of the current day according to the planned tasks of the hotel and generating an accounting report.
6. The hospitality management system of claim 1, further comprising a membership module for automatically upgrading a checked-in user to a member through the hospitality management system, the member module automatically identifying the user at the next booking or check-in; the member can also be used as a registration system through the member module, upgrade to a high-grade VIP member and enjoy discount or other member activities.
7. The system of claim 5, further comprising a shift module, wherein the hotel attendant or a front desk attendant initiates personal data through the shift module, shifts to the shift attendant, automatically generates a shift history, and automatically checks the account issue.
8. The hotel management system according to claim 1, further comprising a video module, wherein the video module sets a video related to the room type according to the hotel room type, and automatically submits the conduit data to the corresponding cloud storage.
9. The hospitality management system of claim 1, further comprising a price adjustment module for adjusting the room price according to date, room type and operational data.
10. The hospitality management system of claim 1, further comprising an inventory pre-warning module, wherein all data in the database are counted and updated from time to time, and when data abnormality or other unknown errors are found, the inventory pre-warning module performs pre-warning in a pop-up window and/or voice form.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110193851.2A CN112990851A (en) | 2021-02-20 | 2021-02-20 | Hotel management system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202110193851.2A CN112990851A (en) | 2021-02-20 | 2021-02-20 | Hotel management system |
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| CN112990851A true CN112990851A (en) | 2021-06-18 |
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| CN202110193851.2A Pending CN112990851A (en) | 2021-02-20 | 2021-02-20 | Hotel management system |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113985787A (en) * | 2021-11-01 | 2022-01-28 | 上海翰萨智能科技有限公司 | Smart hotel control system and method |
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| WO2017008278A1 (en) * | 2015-07-15 | 2017-01-19 | 盛玉伟 | Serviced apartment management system and reservation management method therefor |
| CN106570642A (en) * | 2016-11-07 | 2017-04-19 | 成都科曦科技有限公司 | Task distribution system and method based on personnel location and automatic work identification |
| CN109146094A (en) * | 2018-08-23 | 2019-01-04 | 河南科技学院 | A kind of digitlization Hospitality management system |
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2021
- 2021-02-20 CN CN202110193851.2A patent/CN112990851A/en active Pending
Patent Citations (5)
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| CN102930485A (en) * | 2012-09-12 | 2013-02-13 | 上海研庆电子有限公司 | Five-star hotel management system |
| CN103136628A (en) * | 2012-11-22 | 2013-06-05 | 张劲松 | Hotel management method based on workflow |
| WO2017008278A1 (en) * | 2015-07-15 | 2017-01-19 | 盛玉伟 | Serviced apartment management system and reservation management method therefor |
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