CN112767197B - Community property service management system based on Internet of things - Google Patents
Community property service management system based on Internet of things Download PDFInfo
- Publication number
- CN112767197B CN112767197B CN202110082762.0A CN202110082762A CN112767197B CN 112767197 B CN112767197 B CN 112767197B CN 202110082762 A CN202110082762 A CN 202110082762A CN 112767197 B CN112767197 B CN 112767197B
- Authority
- CN
- China
- Prior art keywords
- information
- module
- unit
- cell
- building quality
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
- 238000012795 verification Methods 0.000 claims abstract description 53
- 238000012423 maintenance Methods 0.000 claims abstract description 34
- 238000012544 monitoring process Methods 0.000 claims abstract description 23
- 238000004080 punching Methods 0.000 claims abstract description 10
- 238000012545 processing Methods 0.000 claims abstract description 9
- 238000000034 method Methods 0.000 claims description 30
- 238000012163 sequencing technique Methods 0.000 claims description 17
- 238000010276 construction Methods 0.000 claims description 6
- 238000004364 calculation method Methods 0.000 claims description 3
- 238000012937 correction Methods 0.000 claims description 3
- 238000007726 management method Methods 0.000 abstract description 12
- 230000002708 enhancing effect Effects 0.000 abstract 1
- 239000000463 material Substances 0.000 description 3
- 238000007792 addition Methods 0.000 description 1
- 230000009286 beneficial effect Effects 0.000 description 1
- 239000012141 concentrate Substances 0.000 description 1
- 238000005034 decoration Methods 0.000 description 1
- 230000003111 delayed effect Effects 0.000 description 1
- 238000011161 development Methods 0.000 description 1
- 238000010586 diagram Methods 0.000 description 1
- 238000011156 evaluation Methods 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 238000006467 substitution reaction Methods 0.000 description 1
Images
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/16—Real estate
- G06Q50/163—Real estate management
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/31—User authentication
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/30—Authentication, i.e. establishing the identity or authorisation of security principals
- G06F21/44—Program or device authentication
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
- G06Q10/06395—Quality analysis or management
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06V—IMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
- G06V40/00—Recognition of biometric, human-related or animal-related patterns in image or video data
- G06V40/10—Human or animal bodies, e.g. vehicle occupants or pedestrians; Body parts, e.g. hands
- G06V40/16—Human faces, e.g. facial parts, sketches or expressions
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16Y—INFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE INTERNET OF THINGS [IoT]
- G16Y10/00—Economic sectors
- G16Y10/80—Homes; Buildings
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16Y—INFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE INTERNET OF THINGS [IoT]
- G16Y20/00—Information sensed or collected by the things
- G16Y20/40—Information sensed or collected by the things relating to personal data, e.g. biometric data, records or preferences
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16Y—INFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE INTERNET OF THINGS [IoT]
- G16Y40/00—IoT characterised by the purpose of the information processing
- G16Y40/10—Detection; Monitoring
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16Y—INFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE INTERNET OF THINGS [IoT]
- G16Y40/00—IoT characterised by the purpose of the information processing
- G16Y40/30—Control
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16Y—INFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE INTERNET OF THINGS [IoT]
- G16Y40/00—IoT characterised by the purpose of the information processing
- G16Y40/40—Maintenance of things
-
- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16Y—INFORMATION AND COMMUNICATION TECHNOLOGY SPECIALLY ADAPTED FOR THE INTERNET OF THINGS [IoT]
- G16Y40/00—IoT characterised by the purpose of the information processing
- G16Y40/50—Safety; Security of things, users, data or systems
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F2221/00—Indexing scheme relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F2221/21—Indexing scheme relating to G06F21/00 and subgroups addressing additional information or applications relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F2221/2133—Verifying human interaction, e.g., Captcha
Landscapes
- Engineering & Computer Science (AREA)
- Business, Economics & Management (AREA)
- Human Resources & Organizations (AREA)
- Theoretical Computer Science (AREA)
- Computing Systems (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Computer Security & Cryptography (AREA)
- Economics (AREA)
- General Business, Economics & Management (AREA)
- Tourism & Hospitality (AREA)
- Strategic Management (AREA)
- Entrepreneurship & Innovation (AREA)
- Marketing (AREA)
- Development Economics (AREA)
- Operations Research (AREA)
- Health & Medical Sciences (AREA)
- Educational Administration (AREA)
- Quality & Reliability (AREA)
- Computer Hardware Design (AREA)
- Software Systems (AREA)
- General Engineering & Computer Science (AREA)
- General Health & Medical Sciences (AREA)
- Accounting & Taxation (AREA)
- Multimedia (AREA)
- Civil Engineering (AREA)
- Oral & Maxillofacial Surgery (AREA)
- Architecture (AREA)
- Structural Engineering (AREA)
- Primary Health Care (AREA)
- Human Computer Interaction (AREA)
- Game Theory and Decision Science (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The invention discloses a residential property service management system based on the Internet of things, which belongs to the technical field of property management and aims to solve the problem that contradiction and conflict are easily generated due to maintenance problems during the delivery of property and owners, and the problem of enhancing the monitoring safety in a residential area, and comprises a server, a maintenance module, a card punching module, a registration and login module, a storage module, a verification module and a monitoring module, wherein the monitoring module is used for monitoring the safety condition in the residential area, the monitoring module comprises a recording unit, a temporary access unit and a camera shooting unit, the recording unit is used for recording the face identification information of the owners in the residential area and sending the face identification information of the owners to the storage module for storage, the safety condition in the residential area is monitored through the monitoring module, and stranger information in the storage module is processed when the information comparison is successful, and stranger personnel can be warned, and alarm processing can be performed when the stranger personnel are serious, so that the safety of the community is greatly guaranteed.
Description
Technical Field
The invention belongs to the technical field of property management; in particular to a community property service management system based on the Internet of things.
Background
The living quality of people is more excellent due to the continuous influence of the development of national economy, people in the aspect of material concentrate on real estate at present, so that the purchase of houses can be organized into important parts of life of people, the prices of the houses in different places and the prices of houses in different floors are different greatly, hundreds of thousands of cheap houses are cheap, the prices of the houses are expensive and even reach hundreds of thousands of houses, and the houses with different economic abilities have corresponding house price intervals. As a result, people spend more money and demand more and more for residential environments, quality and property managers, and desire to have a comfortable and comfortable residential environment. For example, comprehensive factors such as daily regulation and management systems of a building community in which people live are an important index for measuring the quality of life, which puts higher requirements on the property management department. Therefore, the cell property management system was developed to prove that this must be a market demand. Therefore, in developing a cell property management system, actual services must be considered, and it is desirable to provide users with a quick and convenient operation to meet the needs of the users.
The property and the owners are extremely easy to contradict and conflict due to maintenance problems during house handing, the owners hope to finish the maintenance of indoor quality problems as soon as possible after house collection, the decoration plan is prevented from being delayed, most of the owners have no problems about the completion of maintenance within one to two weeks, however, once two weeks or even one month are exceeded, great dissatisfaction is caused, the evaluation of property by the owners in the community is greatly reduced, and meanwhile, the safety problems in the community are not negligible.
Disclosure of Invention
The invention aims to provide a community property service management system based on the Internet of things, which solves the problems that contradiction and conflict are easily generated due to maintenance problems during delivery of property and owners, and strengthens the monitoring safety problem in a community.
The purpose of the invention can be realized by the following technical scheme:
a community property service management system based on the Internet of things comprises a server, a maintenance module, a card punching module, a registration and login module, a storage module, a verification module and a monitoring module, wherein the monitoring module is used for monitoring the safety condition in a community and comprises a recording unit, a temporary access unit and a camera unit;
the input unit is used for inputting face identification information of an owner in a cell and sending the face identification information of the owner to the storage module for storage;
the temporary access unit is used for inputting face information of personnel who temporarily enter the cell and sending the face information of the personnel who temporarily access the cell to the storage module for storage, and the camera shooting unit is used for controlling a camera in the cell to collect picture information of the personnel in the cell and sending the picture information of the personnel in the cell to the server;
the server receives the picture information of the personnel in the cell and processes the received picture information of the personnel in the cell;
the registration login module is used for registering and logging in after personal information is input by an owner through an owner client, and sending the personal information to the server, the server receives the personal information transmitted by the registration login module and transmits the personal information to the verification module, and the verification module receives the personal information sent by the server and verifies the personal information;
the maintenance module is used for maintaining the building quality problems in the cell and comprises a registration unit, a sequencing unit, a selling unit and a problem library.
Furthermore, the card punching module is used for property staff to punch cards on duty and off duty and sending the card punching records to the storage module for storage.
Further, the server processes the received picture information of the personnel in the cell, and the specific processing process comprises the following steps:
step A11: acquiring the face information of personnel in a storage module;
step A12: comparing the received picture information of the personnel in the cell with the face information of the personnel in the storage module, when the information comparison is the same, not operating, and when the information comparison is different, controlling a loudspeaker near a stranger to warn the stranger to exit the cell as soon as possible, and controlling a loudspeaker in a security room to remind security guards of checking before;
step A13: continuously monitoring strangers until the strangers exit the cell under the accompany of security guards, and recording the reason why the strangers enter the cell;
step A14: and comparing the stranger information with the stranger information in the storage module, processing the stranger information in the storage module when the information comparison is successful, and sending the stranger information to the storage module for storage when the information comparison is different.
Further, the verification module verifies the personal information sent by the server, and the specific verification process comprises the following steps:
step S11: acquiring owner information corresponding to the number of the building and the number of the room in the storage module;
step S12: comparing the acquired owner information with personal information sent by a server, performing the next operation when the information comparison is correct, generating a verification failure signal when the information comparison is incorrect, and sending the verification failure signal to a registration login module;
step S13: sending a verification code to the owner mobile phone;
step S14: the method comprises the steps that an owner inputs a verification code in a registration login module, when the input verification code is correct, a verification passing signal is generated, and the verification passing signal is sent to the registration login module;
the registration login module receives a verification failure signal and a verification passing signal sent by the verification module, prompts the success of registration login when the verification passing signal is received, and prompts the failure of registration login when the verification failure signal is received.
Further, the registration unit is used for registering the found building quality problem for the owner, and the specific registration process comprises the following steps:
step S21: entering a registration unit in a maintenance module of the owner client, and taking a picture of the part with the building quality problem and uploading the picture by using a picture taking function of the owner client;
step S22: carrying out text description on the existing building quality problem, and uploading the text description by using the owner client again;
step S23: and submitting the uploaded construction quality problem photo, the uploaded construction quality word description, the building number and the room number to a problem library by using a submitting function in the registration unit.
Further, the sequencing unit is used for sequencing the building quality problems needing to be maintained, and the specific sequencing process comprises the following steps:
step S31: obtaining the building quality problems in the problem library, setting that all the building quality problems correspond to a threshold value, wherein the value range of the threshold value is more than zero and less than one, matching the building quality problems with all the building quality problems to obtain the corresponding threshold value and marking the threshold value as FGi;
Step S32: acquiring all client information of building quality problems in a storage module, and marking each client as Gi, wherein i =1, … … and n;
step S33: obtaining the concrete submission time of the building quality problem in the problem bank, calculating the time difference between the concrete submission time of the building quality problem and the current time of the system to obtain the submission time length of the building quality problem, and marking the submission time length as KGiThe submitting time of the building quality problem is counted by taking days as a unit by adopting a further method;
step S34: acquiring the distance between the current position of the constructor and the room with the building quality problem, and marking the distance between the constructor and the room with the building quality problem as LGiRemoving dimension and taking numerical value calculation of the building quality problem, the submitting time of the building quality problem and the distance between a constructor and a room with the building quality problem;
step S35: according to the formula:
obtaining the priority value QGiWherein b1, b2 and b3 are all proportionality coefficients with the value range of 1<b1≤2,0<b2≤1,1<b3 is less than or equal to 2, lambda is a correction factor and has a value range of 0<λ≤1;
Step S36: according to the priority value QGiIs arranged in order from big to small, and the arranged priority value Q isGiInputting the question list into the question bank, and sending the question list into the question bank.
Further, the item selling unit is used for selling the items of the problems in the problem table after the maintenance of a constructor is finished, and the specific item selling process comprises the following steps:
step S41: obtaining a problem table in a problem library, and maintaining according to the sequence of quality problems in the problem table;
step S42: after the maintenance is finished, the completion condition is photographed by using a photographing function in the item sales unit, the text description is attached below the photo, the photo and the text description are uploaded, and the photo is photographed according to the original problem picture when the item sales photo is performed;
step S43: marking the problems of uploaded photos and character descriptions, inputting the marked problems into a completion table, and sequencing according to marking completion time;
step S44: sending a maintenance completion mail to the owner client for the room with the completed sales item;
step S45: the proprietor checks the problem of the sales item again, when the sales item is determined to be completed, sends an authentication pass signal to the sales item unit through the proprietor client, the sales item unit deletes the problem in the problem list, and when the sales item is determined to be incomplete, the proprietor re-registers the problem through the registration unit.
The invention has the beneficial effects that: the safety condition in a cell is monitored through a monitoring module, face identification information of an owner in the cell is input through an input unit, face information of personnel who temporarily enter the cell is input through a temporary access unit, the temporary access unit can be used only under the direction of the owner or the consent of property workers, a camera in the cell is controlled by a camera unit to collect picture information of the personnel in the cell and send the picture information of the personnel in the cell to a server, the server processes the received picture information of the personnel in the cell, the received picture information of the personnel in the cell is compared with the face information of the personnel in a storage module, when the information comparison is the same, operation is not carried out, when the information comparison is different, a loudspeaker near stranger is controlled to withdraw the stranger from the cell as soon as possible, and a loudspeaker in a security guard room is controlled to remind the person to check before security guard, monitoring strangers continuously until strangers exit from a cell with the help of security guards, inputting the reason why the strangers enter the cell, comparing stranger information with stranger information in a storage module, and when the information comparison is successful, processing the stranger information in the storage module by one, namely adding one to the number of times that the stranger information is stolen into the cell and warning the strangers, wherein the stranger information can be alarmed if the stranger information is serious, and when the information comparison is different, the stranger information is sent to the storage module to be stored, so that the safety of the cell is greatly guaranteed, irrelevant persons cannot enter the cell, and warning can be given when the stranger information is stolen into the cell;
the found building quality problems are registered through the registration unit, the parts with the building quality problems are photographed and uploaded by using the photographing function of the owner client, the existing building quality problems are described in a text mode, the owner client is used again to upload the text description, the specific problems are told clearly, the property is convenient to assign related professional maintenance workers, and the uploaded building quality problem photos, the uploaded building quality text description, the building numbers and the room numbers are submitted to the question bank by using the submission function in the registration unit;
the building quality problems needing to be maintained are sorted by a sorting unit, and a priority value Q is obtained according to a formulaGiAccording to the priority value QGiIs arranged in order from big to small, and the arranged priority value Q isGiInputting the building quality question into a question list, sending the question list into a question bank, setting the submitting time of the building quality question as an exponential function, and setting a priority value Q after a certain number of daysGiWill increase rapidly, guarantee the quality problem can be maintained and repaired within the stipulated time;
the method comprises the steps of carrying out sales item canceling on problems in a problem table through a sales item unit, obtaining the problem table in a problem library, carrying out maintenance and maintenance according to the sequence of quality problems in the problem table, then using a photographing function in the sales item unit to photograph the completion situation, attaching text description below the photographs, uploading the photographs and the text description, photographing according to the original problem pictures when carrying out sales item photographing, marking the problems which are uploaded with the photographs and the text description, inputting the marked problems into a completion table, sequencing according to marking completion time, sending maintenance completion mails to a room in which the sales items are completed, checking the problems of the sales items by a proprietor again, sending verification passing signals to the sales item unit through the proprietor client when the sales items are determined to be completed, deleting the problems in the problem table through the sales item unit, and when the sales items are determined, the owner performs problem registration again through the registration unit and performs urgent processing to ensure that the maintenance result is satisfied for the owner.
Drawings
In order to more clearly illustrate the embodiments of the present invention or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present invention, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
Fig. 1 is a schematic block diagram of the present invention.
Detailed Description
The technical solutions of the present invention will be described clearly and completely with reference to the following embodiments, and it should be understood that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
As shown in fig. 1, a community property service management system based on the internet of things includes a server, a maintenance module, a card punching module, a registration and login module, a storage module, a verification module, and a monitoring module;
the card punching module is used for the property staff to punch the card on duty and sending the card punching record to the storage module for storage;
the monitoring module is used for monitoring the safety condition in the cell and comprises an input unit, a temporary access unit and a camera unit;
the input unit is used for inputting face identification information of an owner in the cell and sending the face identification information of the owner to the storage module for storage;
the temporary access unit is used for inputting the face information of the personnel who temporarily enter the cell, sending the face information of the temporarily accessing personnel to the storage module for storage, and using temporary access only under the guidance of a proprietor or the consent of property staff;
the camera shooting unit is used for controlling a camera in the cell to collect picture information of personnel in the cell and sending the picture information of the personnel in the cell to the server;
the server receives the picture information of the personnel in the cell and processes the received picture information of the personnel in the cell, and the specific processing process comprises the following steps:
step A11: acquiring the face information of personnel in a storage module;
step A12: comparing the received picture information of the personnel in the cell with the face information of the personnel in the storage module, when the information comparison is the same, not operating, and when the information comparison is different, controlling a loudspeaker near a stranger to warn the stranger to exit the cell as soon as possible, and controlling a loudspeaker in a security room to remind security guards of checking before;
step A13: continuously monitoring strangers until the strangers exit the cell under the accompany of security guards, and recording the reason why the strangers enter the cell;
step A14: comparing the stranger information with stranger information in the storage module, and when the information comparison is successful, adding one to the stranger information in the storage module, namely adding one to the number of times of the stranger information stealing into a cell, warning strangers, and when the stranger information is serious, alarming, and when the information comparison is different, sending the stranger information to the storage module for storage;
the registration login module is used for registering and logging in after personal information is input by an owner through an owner client, and sending the personal information to the server, the server receives the personal information transmitted by the registration login module and transmits the personal information to the verification module, and the personal information comprises name, gender, mobile phone number, building number, room number, age and identification number;
the verification module receives the personal information sent by the server and verifies the personal information, and the specific verification process comprises the following steps:
step S11: acquiring owner information corresponding to the number of the building and the number of the room in the storage module;
step S12: comparing the acquired owner information with personal information sent by a server, performing the next operation when the information comparison is correct, generating a verification failure signal when the information comparison is incorrect, and sending the verification failure signal to a registration login module;
step S13: sending a verification code to the owner mobile phone;
step S14: the method comprises the steps that an owner inputs a verification code in a registration login module, when the input verification code is correct, a verification passing signal is generated, and the verification passing signal is sent to the registration login module;
the registration login module receives a verification failure signal and a verification passing signal sent by the verification module, when the verification passing signal is received, the registration login module prompts that the registration login is successful, the owner can enter the owner client, and when the verification failure signal is received, the registration login module prompts that the registration login is failed;
the maintenance module is used for maintaining the building quality problems in the cell and comprises a registration unit, a sequencing unit, a selling unit and a problem library;
the registration unit is used for registering the found building quality problems for the owner, and the specific registration process comprises the following steps:
step S21: entering a registration unit in a maintenance module of the owner client, and taking a picture of the part with the building quality problem and uploading the picture by using a picture taking function of the owner client;
step S22: the existing building quality problems are described in a text mode, the owner client is used again to upload the text description, the specific problems are told clearly, and the property assignment of related professional maintenance workers is facilitated;
step S23: submitting the uploaded construction quality problem photos, the uploaded construction quality word description, the building number and the room number to a problem library by using a submitting function in the registration unit;
the sequencing unit is used for sequencing the building quality problems needing to be maintained, and the specific sequencing process comprises the following steps:
step S31: obtaining the building quality problems in the problem library, setting that all the building quality problems correspond to a threshold value, wherein the value range of the threshold value is more than zero and less than one, matching the building quality problems with all the building quality problems to obtain the corresponding threshold value and marking the threshold value as FGi;
Step S32: acquiring all client information of building quality problems in a storage module, and marking each client as Gi, wherein i =1, … … and n;
step S33: obtaining the concrete submission time of the building quality problem in the problem bank, calculating the time difference between the concrete submission time of the building quality problem and the current time of the system to obtain the submission time length of the building quality problem, and marking the submission time length as KGiThe submitting time of the building quality problem is counted by taking days as a unit by adopting a further method, namely the time of less than one day is calculated according to one day;
step S34: acquiring the distance between the current position of the constructor and the room with the building quality problem, and marking the distance between the constructor and the room with the building quality problem as LGiRemoving dimension and taking numerical value calculation of the building quality problem, the submitting time of the building quality problem and the distance between a constructor and a room with the building quality problem;
step S35: according to the formula:
obtaining the priority value QGiWherein b1, b2 and b3 are all proportionality coefficients with the value range of 1<b1≤2,0<b2≤1,1<b3 is less than or equal to 2, lambda is a correction factor and has a value range of 0<λ≤1;
Step S36: according to the priority value QGiIs arranged in order from big to small, and the arranged priority value Q isGiInputting the question list into a question bank, and sending the question list into the question bank;
the item selling unit is used for selling the items of the problems in the problem table after the maintenance of a constructor is finished, and the specific item selling process comprises the following steps:
step S41: obtaining a problem table in a problem library, and maintaining according to the sequence of quality problems in the problem table;
step S42: after the maintenance is finished, the completion condition is photographed by using a photographing function in the item sales unit, the text description is attached below the photo, the photo and the text description are uploaded, and the photo is photographed according to the original problem picture when the item sales photo is performed;
step S43: marking the problems of uploaded photos and character descriptions, inputting the marked problems into a completion table, and sequencing according to marking completion time;
step S44: sending a maintenance completion mail to the owner client for the room with the completed sales item;
step S45: the proprietor checks the problem of the sales item again, when the sales item is determined to be completed, sends an authentication pass signal to the sales item unit through the proprietor client, the sales item unit deletes the problem in the problem list, and when the sales item is determined to be incomplete, the proprietor re-registers the problem through the registration unit.
The above formulas are all calculated by removing dimensions and taking values thereof, the formula is one closest to the real situation obtained by collecting a large amount of data and performing software simulation, and the preset parameters in the formula are set by the technical personnel in the field according to the actual situation.
When the invention is used, the safety condition in the cell is monitored by the monitoring module, the face identification information of the owner in the cell is input by the input unit, the face identification information of the owner is sent to the storage module for storage, the face information of the personnel temporarily entering the cell is input by the temporary access unit, the face information of the personnel temporarily accessing the cell is sent to the storage module for storage, the temporary access can be used under the guidance of the owner or the consent of the property worker, the camera in the cell is controlled by the camera unit to collect the picture information of the personnel in the cell and send the picture information of the personnel in the cell to the server, the server receives the picture information of the personnel in the cell and processes the received picture information of the personnel in the cell, and the received picture information of the personnel in the cell is compared with the face information of the personnel in the storage module, when the information comparison is the same, the operation is not carried out, and when the information comparison is different, the loudspeaker near the stranger is controlled to warn the stranger to exit the district as soon as possible, and the loudspeaker of the security room is controlled to remind security guards to check the stranger;
monitoring strangers continuously until the strangers exit from the cell with the help of security guards, inputting the reason why the strangers enter the cell, comparing the stranger information with the stranger information in the storage module, and when the information comparison is successful, processing the stranger information in the storage module by one, namely adding one to the number of times that the stranger information enters the cell and warning the strangers, wherein the stranger information can be processed by alarming when the stranger information is serious, and when the information comparison is different, sending the stranger information to the storage module for storage;
the found building quality problems are registered through the registration unit, the parts with the building quality problems are photographed and uploaded by using the photographing function of the owner client, the existing building quality problems are described in a text mode, the owner client is used again to upload the text description, the specific problems are told clearly, the property is convenient to assign related professional maintenance workers, and the uploaded building quality problem photos, the uploaded building quality text description, the building numbers and the room numbers are submitted to the question bank by using the submission function in the registration unit;
the building quality problems needing to be maintained are sorted by a sorting unit, and a priority value Q is obtained according to a formulaGiAccording to the priority value QGiIs arranged in order from big to small, and the arranged priority value Q isGiInputting the question list into a question bank, and sending the question list into the question bank;
the method comprises the steps of carrying out sales item canceling on problems in a problem table through a sales item unit, obtaining the problem table in a problem library, carrying out maintenance and maintenance according to the sequence of quality problems in the problem table, then using a photographing function in the sales item unit to photograph the completion situation, attaching text description below the photographs, uploading the photographs and the text description, photographing according to the original problem pictures when carrying out sales item photographing, marking the problems which are uploaded with the photographs and the text description, inputting the marked problems into a completion table, sequencing according to marking completion time, sending maintenance completion mails to a room in which the sales items are completed, checking the problems of the sales items by a proprietor again, sending verification passing signals to the sales item unit through the proprietor client when the sales items are determined to be completed, deleting the problems in the problem table through the sales item unit, and when the sales items are determined, the owner re-registers the problem through the registration unit.
In the description herein, references to the description of "one embodiment," "an example," "a specific example" or the like are intended to mean that a particular feature, structure, material, or characteristic described in connection with the embodiment or example is included in at least one embodiment or example of the invention. In this specification, the schematic representations of the terms used above do not necessarily refer to the same embodiment or example. Furthermore, the particular features, structures, materials, or characteristics described may be combined in any suitable manner in any one or more embodiments or examples.
Furthermore, the terms "first", "second" and "first" are used for descriptive purposes only and are not to be construed as indicating or implying relative importance or implicitly indicating the number of technical features indicated. Thus, a feature defined as "first" or "second" may explicitly or implicitly include one or more of that feature. In the description of the present invention, "a plurality" means two or more unless specifically defined otherwise.
The foregoing is merely exemplary and illustrative of the present invention and various modifications, additions and substitutions may be made by those skilled in the art to the specific embodiments described without departing from the scope of the invention as defined in the following claims.
Claims (6)
1. A community property service management system based on the Internet of things is characterized by comprising a server, a maintenance module, a card punching module, a registration and login module, a storage module, a verification module and a monitoring module, wherein the monitoring module is used for monitoring the safety condition in a community and comprises a recording unit, a temporary access unit and a camera unit;
the input unit is used for inputting face identification information of an owner in a cell and sending the face identification information of the owner to the storage module for storage;
the temporary access unit is used for inputting face information of personnel who temporarily enter the cell and sending the face information of the personnel who temporarily access the cell to the storage module for storage, and the camera shooting unit is used for controlling a camera in the cell to collect picture information of the personnel in the cell and sending the picture information of the personnel in the cell to the server;
the server receives the picture information of the personnel in the cell and processes the received picture information of the personnel in the cell;
the registration login module is used for registering and logging in after personal information is input by an owner through an owner client, and sending the personal information to the server, the server receives the personal information transmitted by the registration login module and transmits the personal information to the verification module, and the verification module receives the personal information sent by the server and verifies the personal information;
the maintenance module is used for maintaining the building quality problems in the cell and comprises a registration unit, a sequencing unit, a selling unit and a problem library;
the sequencing unit is used for sequencing the building quality problems needing to be maintained, and the specific sequencing process comprises the following steps:
step S31: obtaining the building quality problems in the problem library, setting that all the building quality problems correspond to a threshold value, wherein the value range of the threshold value is more than zero and less than one, matching the building quality problems with all the building quality problems to obtain the corresponding threshold value and marking the threshold value as FGi;
Step S32: acquiring all client information of building quality problems in a storage module, and marking each client as Gi, wherein i =1, … … and n;
step S33: obtaining the concrete submission time of the building quality problem in the problem bank, calculating the time difference between the concrete submission time of the building quality problem and the current time of the system to obtain the submission time length of the building quality problem, and marking the submission time length as KGiThe submitting time of the building quality problem is counted by taking days as a unit by adopting a further method;
step S34: acquiring the distance between the current position of the constructor and the room with the building quality problem, and marking the distance between the constructor and the room with the building quality problem as LGiRemoving dimension and taking numerical value calculation of the building quality problem, the submitting time of the building quality problem and the distance between a constructor and a room with the building quality problem;
step S35: according to the formula:
obtaining the priority value QGiWherein b1, b2 and b3 are all proportionality coefficients with the value range of 1<b1≤2,0<b2≤1,1<b3 is less than or equal to 2, lambda is a correction factor and has a value range of 0<λ≤1;
Step S36: according to the priority value QGiIs arranged in order from big to small, and the arranged priority value Q isGiInput to questionsAnd sending the question table to a question bank.
2. The system of claim 1, wherein the card punching module is used for property employees to punch cards for work and send the card punching records to the storage module for storage.
3. The system for managing the community property service based on the internet of things of claim 1, wherein the server processes the received picture information of the personnel in the community, and the specific processing process comprises the following steps:
step A11: acquiring the face information of personnel in a storage module;
step A12: comparing the received picture information of the personnel in the cell with the face information of the personnel in the storage module, when the information comparison is the same, not operating, and when the information comparison is different, controlling a loudspeaker near a stranger to warn the stranger to exit the cell as soon as possible, and controlling a loudspeaker in a security room to remind security guards of checking before;
step A13: continuously monitoring strangers until the strangers exit the cell under the accompany of security guards, and recording the reason why the strangers enter the cell;
step A14: and comparing the stranger information with the stranger information in the storage module, processing the stranger information in the storage module when the information comparison is successful, and sending the stranger information to the storage module for storage when the information comparison is different.
4. The system for managing the community property service based on the internet of things as claimed in claim 1, wherein the verification module verifies the personal information sent by the server, and the specific verification process comprises the following steps:
step S11: acquiring owner information corresponding to the number of the building and the number of the room in the storage module;
step S12: comparing the acquired owner information with personal information sent by a server, performing the next operation when the information comparison is correct, generating a verification failure signal when the information comparison is incorrect, and sending the verification failure signal to a registration login module;
step S13: sending a verification code to the owner mobile phone;
step S14: the method comprises the steps that an owner inputs a verification code in a registration login module, when the input verification code is correct, a verification passing signal is generated, and the verification passing signal is sent to the registration login module;
the registration login module receives a verification failure signal and a verification passing signal sent by the verification module, prompts the success of registration login when the verification passing signal is received, and prompts the failure of registration login when the verification failure signal is received.
5. The system for managing the property service of the residential area based on the internet of things as claimed in claim 1, wherein the registration unit is used for registering the discovered building quality problem for the owner, and the specific registration process comprises the following steps:
step S21: entering a registration unit in a maintenance module of the owner client, and taking a picture of the part with the building quality problem and uploading the picture by using a picture taking function of the owner client;
step S22: carrying out text description on the existing building quality problem, and uploading the text description by using the owner client again;
step S23: and submitting the uploaded construction quality problem photo, the uploaded construction quality word description, the building number and the room number to a problem library by using a submitting function in the registration unit.
6. The system for managing the community property service based on the internet of things of claim 1, wherein the item selling unit is used for selling the problems in the problem table after the maintenance of a constructor is completed, and the specific item selling process comprises the following steps:
step S41: obtaining a problem table in a problem library, and maintaining according to the sequence of quality problems in the problem table;
step S42: after the maintenance is finished, the completion condition is photographed by using a photographing function in the item sales unit, the text description is attached below the photo, the photo and the text description are uploaded, and the photo is photographed according to the original problem picture when the item sales photo is performed;
step S43: marking the problems of uploaded photos and character descriptions, inputting the marked problems into a completion table, and sequencing according to marking completion time;
step S44: sending a maintenance completion mail to the owner client for the room with the completed sales item;
step S45: the proprietor checks the problem of the sales item again, when the sales item is determined to be completed, sends an authentication pass signal to the sales item unit through the proprietor client, the sales item unit deletes the problem in the problem list, and when the sales item is determined to be incomplete, the proprietor re-registers the problem through the registration unit.
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CN202110082762.0A CN112767197B (en) | 2021-01-21 | 2021-01-21 | Community property service management system based on Internet of things |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
CN202110082762.0A CN112767197B (en) | 2021-01-21 | 2021-01-21 | Community property service management system based on Internet of things |
Publications (2)
Publication Number | Publication Date |
---|---|
CN112767197A CN112767197A (en) | 2021-05-07 |
CN112767197B true CN112767197B (en) | 2021-12-14 |
Family
ID=75702418
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CN202110082762.0A Active CN112767197B (en) | 2021-01-21 | 2021-01-21 | Community property service management system based on Internet of things |
Country Status (1)
Country | Link |
---|---|
CN (1) | CN112767197B (en) |
Families Citing this family (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN114222334A (en) * | 2021-12-02 | 2022-03-22 | 广东鑫钻节能科技股份有限公司 | Energy-saving acceptance method for power utilization system of air compression station |
Citations (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN202735829U (en) * | 2012-09-07 | 2013-02-13 | 济南市历城区供电公司 | Intelligent residential district integrated management system |
CN106952366A (en) * | 2017-03-09 | 2017-07-14 | 河南富业建设有限公司 | A kind of access control management method social based on real name |
CN108052925A (en) * | 2017-12-28 | 2018-05-18 | 江西高创保安服务技术有限公司 | A kind of cell personnel archives intelligent management |
CN110084947A (en) * | 2019-05-24 | 2019-08-02 | 中国联合网络通信集团有限公司 | Access information update method, device |
CN111768541A (en) * | 2020-06-10 | 2020-10-13 | 未来加(重庆)科技有限公司 | Face recognition access control system with multimedia interactive display |
Family Cites Families (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN103887886B (en) * | 2014-04-14 | 2016-06-15 | 杭州凯达电力建设有限公司 | A kind of power network detection system based on sensor network and method |
CN106685736B (en) * | 2017-02-13 | 2019-07-23 | 中国联合网络通信集团有限公司 | Determine the method and device for the failure base station that association is broken down |
-
2021
- 2021-01-21 CN CN202110082762.0A patent/CN112767197B/en active Active
Patent Citations (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN202735829U (en) * | 2012-09-07 | 2013-02-13 | 济南市历城区供电公司 | Intelligent residential district integrated management system |
CN106952366A (en) * | 2017-03-09 | 2017-07-14 | 河南富业建设有限公司 | A kind of access control management method social based on real name |
CN108052925A (en) * | 2017-12-28 | 2018-05-18 | 江西高创保安服务技术有限公司 | A kind of cell personnel archives intelligent management |
CN110084947A (en) * | 2019-05-24 | 2019-08-02 | 中国联合网络通信集团有限公司 | Access information update method, device |
CN111768541A (en) * | 2020-06-10 | 2020-10-13 | 未来加(重庆)科技有限公司 | Face recognition access control system with multimedia interactive display |
Non-Patent Citations (2)
Title |
---|
W企业基于数字化物业方案研究;刘传东;《万方数据库》;20201214;第33,41,44,46,55,61页 * |
刘传东.W企业基于数字化物业方案研究.《万方数据库》.2020, * |
Also Published As
Publication number | Publication date |
---|---|
CN112767197A (en) | 2021-05-07 |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
CN109636318B (en) | Real estate registration system and real estate registration method | |
CN108734813B (en) | Method and device for issuing temporary access control card | |
CN109920174B (en) | Book borrowing method and device, electronic equipment and storage medium | |
CN109377189B (en) | Real estate electronic ticket system | |
GB2523213A (en) | System and method for recordal of personnel attendance | |
CN112749413B (en) | Authority verification device and method based on intelligent park management | |
US20160307156A1 (en) | System and Method of Issuing and Monitoring Electronic Citations | |
CN113269902B (en) | Intelligent building worker direction and attendance management method and system | |
US11778424B2 (en) | Evacuation tracking | |
CN112151161A (en) | Health physical examination control system and control method based on biological recognition technology | |
US20210233341A1 (en) | Digital identification validation system | |
US20210125293A1 (en) | Accomodation management system and accomodation management apparatus | |
CN112767197B (en) | Community property service management system based on Internet of things | |
JP2004126829A (en) | Visitor management system and its program | |
US20100223179A1 (en) | System and Method for Transaction Security | |
US20060236407A1 (en) | System and method for real estate sales security | |
CN107610261B (en) | System capable of managing entrance and exit of construction site | |
US20160004880A1 (en) | Method and System for Personal Identity Verification | |
CN111639879B (en) | Intelligent security personnel information management method, device and system, storage medium and server | |
US20200250907A1 (en) | Automated entry | |
JP2023157932A (en) | Face authentication registration device, and a face authentication registration method | |
US20230176246A1 (en) | System for immutability verifying, recording and storing digital representation of objects and events | |
JP7126017B1 (en) | Visitor entrance management system | |
US20100169378A1 (en) | Access management system | |
US20130275315A1 (en) | System and Method for Transaction Security |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
PB01 | Publication | ||
PB01 | Publication | ||
SE01 | Entry into force of request for substantive examination | ||
SE01 | Entry into force of request for substantive examination | ||
TA01 | Transfer of patent application right |
Effective date of registration: 20211130 Address after: 427000 Weiyang Road, wujiayu neighborhood committee, jundiping office, Wulingyuan District, Zhangjiajie City, Hunan Province [Tongyu Hotel facade] Applicant after: Zhangjiajie Tongsheng Intelligent Engineering Co.,Ltd. Address before: Room 304-311, No. 6, Dashadi West, Huangpu District, Guangzhou, Guangdong 510700 Applicant before: Senluoyun Technology (Guangzhou) Co.,Ltd. |
|
TA01 | Transfer of patent application right | ||
GR01 | Patent grant | ||
GR01 | Patent grant |