CN112734313A - Information processing method and system of logistics transportation platform and electronic equipment - Google Patents
Information processing method and system of logistics transportation platform and electronic equipment Download PDFInfo
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Abstract
The invention provides an information processing method, a system and electronic equipment of a logistics transportation platform, wherein the information processing method of the logistics transportation platform comprises the steps that a platform terminal receives abnormal event information reported by a platform user through a user side of the platform user so as to generate abnormal event information data; the platform terminal analyzes the abnormal event information data to extract the characteristic information in the abnormal event information data; the platform terminal integrates the extracted characteristic information in the abnormal event information data into reported recorded intermediate data; adding an important emergency degree identifier in the intermediate data of the report record to generate final report record data; and pushing the finally reported recorded data to each platform user meeting the pushing conditions in the platform. The invention can provide event information for users who do not exist in the channel when the abnormal event occurs, and avoids the inconvenience of route planning error and the like caused by missing important information.
Description
Technical Field
The invention belongs to the technical field of logistics processing, and particularly relates to an information processing method and system for a logistics transportation platform and electronic equipment.
Background
In the field of logistics transportation, a 'talkback channel' is generally adopted for information interaction, and the 'talkback channel' is a technical method for realizing mutual communication based on network TCP/IP protocol transmission, realizes global remote communication through local area network/wide area network (LAN/WAN) transmission, and has the characteristics of instantaneity, difficult traceability and difficult archiving.
In a scene based on a transportation task, due to the characteristics of instantaneity, difficult traceability and difficult archiving of the 'talkback channel', a user (a freight driver) who is not in the channel has no way to acquire abnormal event information, and the situation can cause that the user misses important information to cause a wrong route planning, thereby delaying the transportation task.
Disclosure of Invention
In view of the above disadvantages of the prior art, an object of the present invention is to provide an information processing method and system for a logistics transportation platform, and an electronic device, which are used to solve the technical problems in the prior art that information in an intercom channel of a logistics transportation scene is difficult to trace back and difficult to archive.
In order to achieve the above and other related objects, the present invention provides an information processing method for a logistics transportation platform, where the information processing method for the logistics transportation platform includes:
the platform terminal receives abnormal event information reported by a platform user through a user side of the platform user so as to generate abnormal event information data;
the platform terminal analyzes the abnormal event information data to extract the characteristic information in the abnormal event information data;
the platform terminal integrates the extracted characteristic information in the abnormal event information data into reported recorded intermediate data;
adding an important emergency degree identifier in the intermediate data of the report record to generate final report record data;
and pushing the finally reported recorded data to each platform user meeting the pushing conditions in the platform.
In an embodiment, the abnormal event information received by the platform terminal and reported by the platform user through the user side of the platform user includes a reporting type of the abnormal event.
In an embodiment, the reporting categories of the abnormal event include congestion reporting, weather reporting, accident reporting, dangerous rescue reporting, and alarm reporting.
In one embodiment, the characteristic information in the abnormal event information data includes an occurrence location, an occurrence time, an occurrence road segment and an abnormal event type of the abnormal event.
In an embodiment, the information processing method of the logistics transportation platform further includes the steps of:
and recording and storing the finally reported recording data.
In an embodiment, the step of pushing the finally reported recorded data to all platform users meeting the pushing condition in the platform includes:
according to the characteristic information and the important emergency degree identification in the finally reported recorded data, finding out the platform user meeting the pushing condition from all the platform users in the platform;
and pushing the finally reported recorded data to the platform users meeting the pushing conditions.
In an embodiment, the step of adding the important urgency level identifier to the intermediate reporting record data to generate the final reporting record data includes:
verifying the reported recording intermediate data;
and adding an important emergency degree identifier in the verified intermediate data of the report record to generate the final report record data.
In order to achieve the above and other related objects, the present invention further provides an information processing system of a logistics transportation platform, including:
the platform user reports the abnormal event through the user side; and
a platform terminal, comprising:
the receiving module is used for receiving the abnormal event information reported by the platform user through the user side of the platform user so as to generate abnormal event information data;
the platform terminal analyzes the abnormal event information data to extract characteristic information in the abnormal event information data;
the integration module is used for integrating the extracted characteristic information in the abnormal event information data into reported record intermediate data by the platform terminal;
a verification and identification adding module, which adds an important emergency degree identification in the intermediate data of the report record to generate final report record data; and
and the matching pushing module is used for pushing the finally reported recorded data to each platform user meeting the pushing conditions in the platform.
In one embodiment, the verify and identify add module comprises:
a verification module for verifying the reported record intermediate data;
and the identifier adding module is used for adding an important emergency identifier in the reported record intermediate data passing the verification so as to generate the final reported record data.
In one embodiment, the matching push module comprises:
the matching module is used for finding out the platform users meeting the pushing conditions from all the platform users in the platform according to the characteristic information and the important emergency degree identification in the finally reported recorded data;
and the pushing module is used for pushing the finally reported record data to the platform user meeting the pushing condition.
In an embodiment, the information processing system of the logistics transportation platform further includes an abnormal event storage module, configured to record and store the final reported record data.
To achieve the above and other related objects, the present invention also provides an electronic device, comprising:
a communicator for communicating with the outside;
a memory for storing a computer program;
and the processor is connected with the communicator and the memory and is used for running the computer program to execute the information processing method of the logistics transportation platform.
To achieve the above and other related objects, the present invention also provides a computer-readable storage medium storing a computer program; the computer program executes the information processing method of the logistics transportation platform when running.
By using the information processing method of the logistics transportation platform, the technology of extracting, reporting, recording and pushing important information to platform users is added in the operation process of the logistics transportation service platform in the talkback channel, so that the important information in channel communication is retained and serves more users;
by using the method and the device, event information can be provided for users who do not exist in a channel when an abnormal event occurs, and inconvenience such as route planning error caused by the fact that the users miss important information is avoided;
in the invention, the event information collected by the platform terminal comprises important transportation related events such as congestion, weather, accidents, emergencies, dangerous case rescue and the like, and the data of the part of the event information is also reserved and used for analyzing the data of the special transportation line.
Drawings
Fig. 1 is a schematic flow chart of an information processing method of a logistics transportation platform according to the present invention.
Fig. 2 is a block diagram showing the structure of an information processing system of the logistics transportation platform of the invention.
Fig. 3 is a block diagram illustrating a structure of a user side of an information processing system of a logistics transportation platform according to the present invention.
Fig. 4 is a block diagram showing the structure of a platform terminal of the information processing system of the logistics transportation platform of the invention.
Fig. 5 is a block diagram illustrating an electronic device of the information processing method of the logistics transportation platform according to the present invention.
Detailed Description
The embodiments of the present invention are described below with reference to specific embodiments, and other advantages and effects of the present invention will be easily understood by those skilled in the art from the disclosure of the present specification. The invention is capable of other and different embodiments and of being practiced or of being carried out in various ways, and its several details are capable of modification in various respects, all without departing from the spirit and scope of the present invention.
Please refer to fig. 1-5. It should be noted that the drawings provided in the present embodiment are only for illustrating the basic idea of the present invention, and the components related to the present invention are only shown in the drawings rather than drawn according to the number, shape and size of the components in actual implementation, and the type, quantity and proportion of the components in actual implementation may be changed freely, and the layout of the components may be more complicated.
Fig. 2 shows a block diagram of an information processing system of a logistics transportation platform according to the present invention, which includes a plurality of clients 2 (client 1, client 2, …, client N) and a platform terminal 1, where each platform user performs communication interaction with the platform terminal 1 through its respective client 2, the client 2 may be, for example, an Application (App) installed on a mobile terminal of a user (e.g., a freight driver), and the user may perform order receiving transportation and information reporting through the App on the mobile terminal, and the platform terminal 1 may also use the App to provide a freight navigation service and information pushing for the user. In an information processing system of a logistics transportation platform, each user end 2 and the platform terminal 1 can adopt a 'talkback channel' to carry out information interaction, and in order to avoid that in a scene based on a transportation task, because the 'talkback channel' has the characteristics of instantaneity, difficulty in tracing and difficulty in archiving, users (freight drivers) which are not in the channel have no way to acquire abnormal event information, so that route planning errors and transportation tasks are possibly caused because the users miss important information, therefore, in the scene based on the transportation task, retention of the important information generated in the channel is important and necessary, and therefore, the embodiment of the invention discloses an information processing method of the logistics transportation platform.
Fig. 1 shows a schematic flow diagram of an information processing method of a logistics transportation platform according to the present invention, please refer to fig. 1, where the information processing method of the logistics transportation platform includes, in step S10, receiving, by a platform terminal 1, abnormal event information reported by a platform user through a user side 2 of the platform user, so as to generate abnormal event information data; step S20, the platform terminal 1 analyzes the abnormal event information data to extract feature information in the abnormal event information data; step S30, the platform terminal 1 integrates the extracted feature information in the abnormal event information data into reported recorded intermediate data; step S40, adding an important emergency degree mark in the intermediate data of the report record to generate final report record data; and step S50, pushing the finally reported recorded data to each platform user meeting the pushing conditions in the platform. By using the information processing method of the logistics transportation platform, the technology of extracting, reporting, recording and pushing important information to platform users is added in the operation process of the logistics transportation service platform in the talkback channel, so that the important information in channel communication is retained and serves more users.
It can be understood that the logistics transportation platform of the invention can also adopt an intercom channel for information interaction and needs to store communication information in a scene.
In step S10, the platform user may report some abnormal traffic information (abnormal event information) that is experienced in person or heard from other related channels to the platform terminal 1 through the user terminal 2App, where the abnormal traffic information includes, but is not limited to, congestion conditions of road segments, weather conditions, accident conditions, emergency rescue conditions, police conditions, and other important conditions.
Fig. 3 shows a structural block diagram of the user end 2 of the information processing system of the logistics transportation platform of the present invention, which includes an input module 21 for receiving user input, the input content may be description (text or voice) or/and picture of an abnormal road condition event, an abnormal event type management module 22 for storing and managing abnormal event types, a sending module 23 for reporting the input abnormal road condition information to the platform terminal 1, and a receiving module 24 for receiving information from the platform terminal 1. The reporting process of the abnormal traffic information of the present invention is now described with reference to fig. 3: the App service interface of the user side 2 is provided with a "report" function button, when a platform user needs to report abnormal traffic information, the "report" function button is clicked, the platform user enters a report event service interface, the report category of the abnormal event is selected (the abnormal event type pre-stored in the abnormal event type management module 22 is called), the description (text or voice) or/and the picture (completed by the input module 21) of the abnormal traffic event is input on the report event service interface, and the "submit" button is clicked (completed by the sending module 23) to report the input abnormal traffic information to the platform terminal 1.
In step S10, the reporting category of the abnormal event includes, but is not limited to, a congestion report, a weather report, an accident report, an emergency rescue report, and/or an alarm report. It should be noted that the reporting type of the abnormal event may be increased, decreased, combined or split reasonably according to actual situations, for example, another category may be added to the listed categories, or some/some of the listed categories may be subdivided or multiple listed categories may be integrated into one category.
As an example, the reported abnormal event may be information such as "congestion occurs on the S-section at time M", "traffic accident occurs on the S-section at time M", "fog weather occurs on the S-section", and the like.
In step S20, the abnormal event information reported by the user is returned to the service background (i.e., the platform terminal 1), and the information carriers such as voice, text, and picture need to be analyzed and processed by the background to extract the feature information in the abnormal event information data; wherein the parsing process includes, but is not limited to, OCR recognition.
In step S20, the characteristic information in the abnormal event information data includes, but is not limited to, the occurrence location, the occurrence time, the occurrence road segment, the type of the abnormal event, and the like of the abnormal event.
In step S20, in order to obtain the user information of the reporting user of each abnormal event for feedback and verification and platform rewards (such as ratings and scores), when extracting the feature information in the abnormal event information data, the method further includes the step of obtaining the user information of the platform user reporting the abnormal event from the abnormal event information data and storing the user information in a record.
As an example, the occurrence location and time of the abnormal event may be obtained, for example, according to real-time uploaded data of the user, and the occurrence section (route) may be determined, for example, according to the start-stop location of the transportation task of the user.
In step S20, the abnormal event type includes, but is not limited to, important transportation-related events such as congestion, weather, accident, emergency rescue, police service, etc. The abnormal event types may be increased, decreased, combined or split according to actual situations, for example, another type may be added to the listed types, some/some of the listed types may be subdivided or the listed types may be integrated into one type.
In step S30, after the feature information in the abnormal event information data is extracted, the abnormal event information data may be integrated into one record by one record (i.e., reporting the intermediate data of the record) according to the advanced feature information.
In step S40, since the abnormal event information reported by the user cannot be guaranteed to be accurate to a certain extent, and there may be a situation where multiple users report repeatedly, it is necessary to perform multi-party verification on the reported record intermediate data, for example, the abnormal event information may be verified by querying other users on the same road segment, or by performing verification through other network approaches, so as to guarantee the accuracy of the information as much as possible, and the record with problems in verification may be deleted or discarded, and the message after verification is kept correct, and then an important urgency flag is added to the reported record intermediate data that passes verification, so as to generate the final reported record data.
In this embodiment, step S50 includes finding the platform user meeting the pushing condition from all the platform users in the platform according to the feature information and the important urgency level identifier in the finally reported recorded data, and pushing the finally reported recorded data to the platform user meeting the pushing condition.
In step S50, the background terminal may find the platform user meeting the push condition from the user information of all the platform users in the platform according to the key tag of the finally reported recorded data, the occurrence position, the occurrence time, the occurrence road segment, the type of the abnormal event, and the important emergency degree, where the user information of the platform user may include the current route information of the user, the common route information of the user, or the route information to be started by the user, and this may be stored in the platform user information management module 19 of the platform terminal 1 to be introduced later, which is convenient for retrieval and comparison.
As an example, when a traffic accident occurs on the route S after verification, the platform terminal 1 may push the information to the current user on the abnormal route S, the user on the common route S, and the user about to depart on the route S, and may provide a reference for route planning for the pushed user, and a serious abnormality will be pushed all over.
In other embodiments, the final reported recorded data can be recorded and stored, so that important information in channel communication can be retained, more users can be served, and the data analysis of a special transportation line can be performed.
As shown in fig. 3 and fig. 4, an embodiment of the present invention further discloses an information processing system of a logistics transportation platform, where the information processing system of the logistics transportation platform includes: a user end 2, wherein a platform user reports an abnormal event through the user end 2; and a platform terminal 1 including: the receiving module 11 receives the abnormal event information reported by the platform user through the user end 2 of the platform user to generate abnormal event information data; the analysis processing module 12, the platform terminal 1 analyzes and processes the abnormal event information data to extract the characteristic information in the abnormal event information data; the integration module 13, the platform terminal 1 integrates the extracted characteristic information in the abnormal event information data into reported record intermediate data; a verification and identification adding module 15, which adds an important emergency degree identification in the intermediate data of the report record to generate final report record data; and a matching pushing module 18 for pushing the finally reported recorded data to each platform user meeting the pushing conditions in the platform.
It should be noted that the structure and the function of the ue 2 are described in detail in the above related parts, and are not described herein again.
As shown in fig. 4, the verification and identification adding module 15 includes: a verification module 14, configured to verify the reported recorded intermediate data; an identifier adding module 15, configured to add an important urgency identifier to the verified intermediate data of the report record to generate the final report record data.
As shown in fig. 4, the matching pushing module 18 includes: a matching module 16, configured to find the platform user meeting the pushing condition from all the platform users in the platform according to the feature information and the important urgency identifier thereof in the finally reported recorded data; a pushing module 18, configured to push the finally reported recorded data to the platform user meeting the pushing condition.
As shown in fig. 4, the information processing system of the logistics transportation platform further includes an abnormal event storage module 17, which is used for recording and storing the finally reported recorded data, so that important information in channel communication is retained, and the system serves more users, and can be used for data analysis of a transportation private line.
As shown in fig. 4, the information processing system of the logistics transportation platform further includes a platform user information management module 19, and the platform user information management module 19 stores current route information of a user, common route information of the user, or route information about the user to depart.
It should be noted that, all or part of the functional modules may be integrated into one physical entity or may be physically separated when implemented. And these modules can be realized in the form of software called by processing element; or may be implemented entirely in hardware; and part of the modules can be realized in the form of calling software by the processing element, and part of the modules can be realized in the form of hardware. In addition, all or part of the modules can be integrated together or can be independently realized. The processing element described herein may be an integrated circuit having signal processing capabilities. In implementation, each step of the above method or each module above may be implemented by an integrated logic circuit of hardware in a processor element or an instruction in the form of software.
It should be noted that the information processing method and system of the logistics transportation platform of the present invention can provide event information for users who are not in the channel when an abnormal event occurs, and avoid inconvenience such as a route planning error caused by the user missing important information; in addition, in the invention, the event information collected by the platform terminal includes but is not limited to important transportation related events such as congestion, weather, accidents, emergencies, dangerous case rescue and the like, and the data of the part is also reserved for analyzing the data of the special transportation line.
As shown in fig. 5, the information processing method of the logistics transportation platform according to this embodiment can be implemented by one electronic device 3, where the electronic device 3 includes a memory 33, a processor 31, and a communicator 32 that are connected to each other, the memory 31 stores a computer program, and the computer program is executed by the processor 31 to implement the information processing method of the logistics transportation platform.
The processor 31 may be a general-purpose processor, and includes a Central Processing Unit (CPU), a Network Processor (NP), and the like; the device can also be a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), a Field Programmable Gate Array (FPGA) or other programmable logic device, discrete gate or transistor logic device, discrete hardware component; the memory 33 may include a Random Access Memory (RAM), and may further include a non-volatile memory (non-volatile memory), such as at least one disk memory.
It should be noted that the computer program in the memory 33 can be implemented in the form of software functional modules and stored in a computer readable storage medium when the computer program is sold or used as a stand-alone product. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, an electronic device, or a network device) to perform all or part of the steps of the method according to the embodiments of the present invention.
The embodiment of the invention also provides a computer storage medium, which stores a computer program, wherein the computer program is executed by a processor to realize the information processing method, the system and the electronic equipment of the logistics transportation platform; the computer storage media include all forms of non-volatile memory, media and memory devices, including, for example: semiconductor memory devices such as EPROM, EEPROM, and flash memory devices; magnetic disks, such as internal hard disks or removable disks; magneto-optical disks; and CD-ROM and DVD-ROM disks.
The above description of illustrated embodiments of the invention, including what is described in the abstract of the specification, is not intended to be exhaustive or to limit the invention to the precise forms disclosed herein. While specific embodiments of, and examples for, the invention are described herein for illustrative purposes only, various equivalent modifications are possible within the spirit and scope of the present invention, as those skilled in the relevant art will recognize and appreciate. As indicated, these modifications may be made to the present invention in light of the foregoing description of illustrated embodiments of the present invention and are to be included within the spirit and scope of the present invention.
The systems and methods have been described herein in general terms as the details aid in understanding the invention. Furthermore, various specific details have been given to provide a general understanding of the embodiments of the invention. One skilled in the relevant art will recognize, however, that an embodiment of the invention can be practiced without one or more of the specific details, or with other apparatus, systems, assemblies, methods, components, materials, parts, and/or the like. In other instances, well-known structures, materials, and/or operations are not specifically shown or described in detail to avoid obscuring aspects of embodiments of the invention.
Thus, although the present invention has been described herein with reference to particular embodiments thereof, a latitude of modification, various changes and substitutions are intended in the foregoing disclosures, and it will be appreciated that in some instances some features of the invention will be employed without a corresponding use of other features without departing from the scope and spirit of the invention as set forth. Thus, many modifications may be made to adapt a particular situation or material to the essential scope and spirit of the present invention. It is intended that the invention not be limited to the particular terms used in following claims and/or to the particular embodiment disclosed as the best mode contemplated for carrying out this invention, but that the invention will include any and all embodiments and equivalents falling within the scope of the appended claims. Accordingly, the scope of the invention is to be determined solely by the appended claims.
Claims (10)
1. An information processing method of a logistics transportation platform is characterized by comprising the following steps:
the platform terminal receives abnormal event information reported by a platform user through a user side of the platform user so as to generate abnormal event information data;
the platform terminal analyzes the abnormal event information data to extract the characteristic information in the abnormal event information data;
the platform terminal integrates the extracted characteristic information in the abnormal event information data into reported recorded intermediate data;
adding an important emergency degree identifier in the intermediate data of the report record to generate final report record data;
and pushing the finally reported recorded data to each platform user meeting the pushing conditions in the platform.
2. The information processing method of a logistics transportation platform of claim 1, wherein the abnormal event information reported by the platform user through the user side of the platform terminal received by the platform terminal comprises a reporting category of an abnormal event.
3. The information processing method of the logistics transportation platform of claim 2, wherein the reporting categories of the abnormal event comprise congestion reporting, weather reporting, accident reporting, dangerous case rescue reporting and alarm reporting.
4. The information processing method of the logistics transportation platform of claim 1, wherein the characteristic information in the abnormal event information data comprises an occurrence location, an occurrence time, an occurrence section and an abnormal event type of an abnormal event.
5. The information processing method of a logistics transportation platform of claim 1, wherein the information processing method of a logistics transportation platform further comprises the steps of:
and recording and storing the finally reported recording data.
6. The information processing method of the logistics transportation platform of claim 1, wherein the step of pushing the final reported recorded data to all platform users meeting the pushing conditions in the platform comprises:
according to the characteristic information and the important emergency degree identification in the finally reported recorded data, finding out the platform user meeting the pushing condition from all the platform users in the platform;
and pushing the finally reported recorded data to the platform users meeting the pushing conditions.
7. The information processing method of the logistics transportation platform of any one of claims 1 to 6, wherein the step of adding an importance urgency flag to the intermediate reporting record data to generate final reporting record data comprises:
verifying the reported recording intermediate data;
and adding an important emergency degree identifier in the verified intermediate data of the report record to generate the final report record data.
8. An information processing system of a logistics transportation platform, comprising:
the platform user reports the abnormal event through the user side; and
a platform terminal, comprising:
the receiving module is used for receiving the abnormal event information reported by the platform user through the user side of the platform user so as to generate abnormal event information data;
the platform terminal analyzes the abnormal event information data to extract characteristic information in the abnormal event information data;
the integration module is used for integrating the extracted characteristic information in the abnormal event information data into reported record intermediate data by the platform terminal;
a verification and identification adding module, which adds an important emergency degree identification in the intermediate data of the report record to generate final report record data; and
and the matching pushing module is used for pushing the finally reported recorded data to each platform user meeting the pushing conditions in the platform.
9. The information processing system of a logistics transportation platform of claim 8, wherein the verification and identification adding module comprises:
a verification module for verifying the reported record intermediate data;
and the identifier adding module is used for adding an important emergency identifier in the reported record intermediate data passing the verification so as to generate the final reported record data.
10. An electronic device, comprising:
a communicator for communicating with the outside;
a memory for storing a computer program;
a processor connected to the communicator and the memory, for operating the computer program to execute the information processing method of the logistics transportation platform of any one of claims 1 to 7.
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