CN112330872A - Self-service goods taking management method - Google Patents
Self-service goods taking management method Download PDFInfo
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- CN112330872A CN112330872A CN202011214944.0A CN202011214944A CN112330872A CN 112330872 A CN112330872 A CN 112330872A CN 202011214944 A CN202011214944 A CN 202011214944A CN 112330872 A CN112330872 A CN 112330872A
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- 238000007726 management method Methods 0.000 title claims abstract description 19
- 238000000034 method Methods 0.000 claims abstract description 18
- 238000003860 storage Methods 0.000 claims description 27
- 230000001276 controlling effect Effects 0.000 claims description 5
- 230000000249 desinfective effect Effects 0.000 claims description 4
- 230000001954 sterilising effect Effects 0.000 claims description 4
- 238000004659 sterilization and disinfection Methods 0.000 claims description 4
- 230000001105 regulatory effect Effects 0.000 claims description 2
- 210000000352 storage cell Anatomy 0.000 description 4
- 238000004519 manufacturing process Methods 0.000 description 3
- 230000006870 function Effects 0.000 description 2
- 238000002360 preparation method Methods 0.000 description 2
- 230000003213 activating effect Effects 0.000 description 1
- 238000004891 communication Methods 0.000 description 1
- 238000002716 delivery method Methods 0.000 description 1
- 238000000605 extraction Methods 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 230000003287 optical effect Effects 0.000 description 1
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Classifications
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
- G07F17/12—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F9/00—Details other than those peculiar to special kinds or types of apparatus
- G07F9/10—Casings or parts thereof, e.g. with means for heating or cooling
- G07F9/105—Heating or cooling means, for temperature and humidity control, for the conditioning of articles and their storage
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
- G07C2011/04—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems
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- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Cash Registers Or Receiving Machines (AREA)
Abstract
The invention discloses a self-service goods taking management method, which comprises the following steps: generating an order after the customer completes commodity selection and payment, and generating a pickup number corresponding to the order; sending the goods taking number to a customer, and displaying the goods taking number on a number calling screen after the goods are put into the self-service goods taking cabinet, or sending the goods taking number to the customer and displaying the goods taking number on the number calling screen after the goods are put into the self-service goods taking cabinet; and after the goods are taken out from the self-service goods taking cabinet, the goods taking number is removed from the number calling screen. By means of the self-service goods taking management method, full self-service goods taking is achieved, staff do not need to wait for customers and check goods taking certificates in the goods taking process, labor intensity of the staff is reduced, and working efficiency is improved.
Description
Technical Field
The invention relates to the catering and retail industries, in particular to a self-service goods taking management method.
Background
In a catering retail store, after goods are prepared, a user is generally informed of the fact that goods can be taken before holding a goods taking certificate by adopting a staff number calling mode by language or a display screen, and the staff checks the goods taking certificate to be correct and then delivers the goods in the same place. However, the delivery method requires staff to wait for the customer and check the receipt, which is inefficient and labor intensive.
Disclosure of Invention
The invention provides a self-service goods taking management method, so as to solve the problems in the prior art.
The embodiment of the invention provides a self-service goods taking management method, which comprises the following steps:
generating an order after a customer completes commodity selection and payment, and generating a pickup number corresponding to the order;
sending the pickup number to a customer, displaying the pickup number on a number calling screen after the commodity is put into a self-service pickup container, or sending the pickup number to the customer and displaying the pickup number on a number calling screen after the commodity is put into the self-service pickup container;
removing the pickup number from the number calling screen after the item is picked up from the self-service pickup cabinet.
Optionally, the self-service goods taking cabinet has a staff side and a customer side which are arranged oppositely, the self-service goods taking cabinet has a plurality of storage grids, each storage grid has a first door and a second door which are respectively arranged on the staff side and the customer side, a first code scanner is arranged on the staff side, and a second code scanner is arranged on the customer side.
Optionally, the method further comprises: after the order is generated, printing out a stock bill with a first image label corresponding to the order,
accordingly, after the stock is finished, the commodity is put into the self-service container by scanning the first image tag on the stock bill on the first code scanner of the self-service container to open at least one first door on the employee side of the self-service container.
Optionally, the method further comprises: after goods are put into a self-service goods taking cabinet, a second door on a customer side of the self-service goods taking cabinet is opened by scanning a second image label corresponding to the order in an APP program of the mobile intelligent device on a second code scanner of the self-service goods taking cabinet, so that the goods are taken out from the self-service goods taking cabinet.
Optionally, the method further comprises: after goods are put into the self-service goods taking cabinet, a second door on a customer side of the self-service goods taking cabinet is opened by clicking a one-key opening icon corresponding to the order in an APP program of the mobile intelligent device, so that the goods are taken out of the self-service goods taking cabinet.
Optionally, the self-service container has an electromagnetic lock provided at least one second door on the customer side for locking the second door when the corresponding second door is closed.
Optionally, the self-service container has a temperature control device for regulating and controlling the temperature in the at least one storage bay of the self-service container.
Optionally, the self-service container has a sterilization and disinfection device for sterilizing and disinfecting at least one storage cell of the self-service container.
Optionally, the self-service container has a light control device for controlling lights in at least one storage bay of the self-service container.
Optionally, the self-service container has a plurality of storage compartments and a barcode scanner disposed on the same side, each storage compartment having a cabinet door.
The self-service goods taking management method provided by the embodiment of the invention at least has the following advantages:
by means of the self-service goods taking management method, full self-service goods taking is achieved, staff do not need to wait for customers and check goods taking certificates in the goods taking process, labor intensity of the staff is reduced, and working efficiency is improved.
In the invention, after the stock is finished, the staff can finish the opening and the stock only by scanning the image label on the stock bill in the self-service goods taking cabinet, thereby improving the working efficiency of the staff.
In the invention, the customer can take out the goods by scanning the image label on the mobile terminal equipment or clicking the one-key opening icon on the mobile terminal equipment at the self-service goods taking place, thereby facilitating the quick goods taking of the customer.
According to the invention, the mobile terminal equipment and the number calling screen of the customer interact with the customer, so that the shopping experience of the customer is improved compared with the traditional mode of interacting with the customer only in a single mode.
In the invention, the second door can be locked when the second door on the customer side is closed by means of the electromagnetic lock, so that the goods in the storage compartment are prevented from being taken by mistake.
In the invention, the temperature in the storage cell of the self-service container can be adjusted and controlled by means of the temperature control device, thereby ensuring that the commodities are stored in proper temperature.
In the invention, the storage cell of the self-service container can be sterilized by the sterilizing and disinfecting device, thereby ensuring that the commodities are stored in a clean and sanitary environment.
In the invention, the lighting lamp in the storage bay of the self-service container can be controlled by the light control device, so that the commodity in the storage bay is illuminated.
Drawings
Fig. 1 shows a specific embodiment of the self-service pickup management method according to the present invention.
Fig. 2 shows an application scenario of the self-service pickup management method according to the present invention.
Fig. 3A and 3B show a self-service container in an embodiment of the invention.
Detailed Description
Embodiments of the present invention are described below with reference to the drawings. In the following description, numerous specific details are set forth in order to provide a thorough understanding of, and enabling description for, those skilled in the art. It will be apparent, however, to one skilled in the art that the present invention may be practiced without some of these specific details. Furthermore, it should be understood that the invention is not limited to the specific embodiments described. Rather, any combination of the features and elements described below is contemplated as carrying out the invention, whether or not they relate to different embodiments. Thus, the following aspects, features, embodiments and advantages are merely illustrative and are not considered elements or limitations of the claims except where explicitly recited in a claim.
The self-service goods taking management method provided by the invention can be applied to application scenes comprising selling equipment, server equipment (for example, the server equipment which is in communication connection with intelligent equipment in a store through a cloud), production stock equipment, a number calling screen and self-service goods taking containers.
Fig. 1 shows a specific embodiment of the self-service pickup management method according to the present invention. As shown in fig. 1, the self-service goods taking management method of the present invention includes the following steps:
step S101, after the customer completes the commodity selection and payment, generates an order, and generates a pickup number corresponding to the order.
Specifically, the customer may complete the merchandise selection and payment through the vending apparatus. The vending device may be a conventional in-store vending device (e.g., a terminal device operated by a clerk or a kiosk terminal device) or a customer's mobile smart device. Then, the server device generates an order according to the information from the selling device and issues the order to the production stock device. The server device also generates a pickup number corresponding to the order.
And S102, sending the goods taking number to a customer, displaying the goods taking number on a number calling screen after the goods are put into the self-service goods taking container, or sending the goods taking number to the customer and displaying the goods taking number on a number calling screen after the goods are put into the self-service goods taking container.
If the customer completes the commodity selection and payment by the in-store vending equipment, the goods taking number can be printed out by the vending equipment and directly handed to the customer. If the customer completes commodity selection and payment through the APP program on the mobile intelligent device, the server device can send the pickup number to the mobile intelligent device of the customer after generating the pickup number; alternatively, the pickup number may be sent to the customer's mobile smart device after the goods are placed into the self-service pickup container. In addition, after the goods are put into the self-service goods taking cabinet, the goods taking number is displayed on the number calling screen to inform a customer that the goods can be taken.
After the production stock device completes the preparation of the goods corresponding to the order, a stock bill with a first image label (e.g., a bar code or a two-dimensional code) corresponding to the order may be printed. The staff can scan the first image label on the stock bill at the self-service container taking place to open the self-service container taking place, so that the prepared commodity is put into the self-service container taking place. At this point, the server device may send a second image tag (e.g., a barcode or two-dimensional code) corresponding to the order to the customer's mobile smart device and/or send an instruction to the customer's mobile smart device to activate a one-touch open icon in the APP program of the mobile smart device corresponding to the order. And, can show the number of getting goods simultaneously on the screen of calling out the number and customer's mobile smart machine to inform the customer can get goods.
And step S103, removing the goods taking number from the number calling screen after the goods are taken out from the self-service goods taking cabinet.
The customer can open the self-service container of getting through the second image label in the APP procedure of scanning mobile smart machine and/or through clicking the one-key icon of opening the cabinet in the APP procedure of mobile smart machine at the self-service container of getting to take out commodity. After the customer finishes taking the goods, the order is finished, and the server equipment removes the goods taking number corresponding to the order from the number calling screen.
By means of the self-service goods taking management method, full self-service goods taking is achieved, staff do not need to wait for customers and check goods taking certificates in the goods taking process, labor intensity of the staff is reduced, and working efficiency is improved. After the stock is finished, the staff only needs to scan the image label on the stock bill through the self-service taking cabinet to finish the opening of the cabinet and the stock, thereby improving the working efficiency of the staff. The customer can scan the image label on the mobile terminal equipment or click the one-key opening icon on the mobile terminal equipment through getting the goods by oneself in the department of goods shelves and just can take out commodity to make things convenient for customer's getting goods fast. In addition, the mobile terminal device and the number calling screen of the customer interact with the customer, and compared with the traditional mode of interacting with the customer only in a single mode, the shopping experience of the customer is improved.
Based on the self-service goods taking management method provided by the invention, fig. 2 shows an application scenario of the self-service goods taking management method according to the invention. As shown in fig. 2, the customer selects goods and completes payment through the mobile smart device. After the goods preparation is completed, the staff puts the prepared goods into the self-service goods taking cabinet by scanning the code. And then, displaying the goods taking number on the number calling screen, and activating a one-key opening icon in the APP program of the mobile intelligent equipment of the customer. After the customer completes the pickup, the pickup number is removed from the number calling screen.
Fig. 3A and 3B show a self-service container in an embodiment of the invention. The self-service goods taking cabinet is provided with a staff side and a customer side which are oppositely arranged. Fig. 3A shows the staff side of the self-service container and fig. 3B shows the customer side of the self-service container. The self-service goods taking cabinet is provided with a plurality of storage grids, each storage grid is provided with a first door 1 and a second door 1 ', the first door 1 and the second door 1 ' are respectively arranged on a staff side and a customer side, a first code scanner 2 is arranged on the staff side, and a second code scanner 2 ' is arranged on the customer side.
After the stock is finished, the staff can open a first door 1 on the staff side of the self-service container by scanning the image label on the stock bill on the first code scanner 2 on the staff side of the self-service container, so that the goods are put into the self-service container. Accordingly, the customer can open the corresponding second door 1 'of the customer side of the self-service container taking by scanning the image tag in the APP program of the mobile smart device on the second barcode scanner 2' of the customer side of the self-service container taking or clicking the one-button open icon in the APP program of the mobile smart device, thereby taking out the goods. By using the self-service container with the two-side door, staff and customers can simultaneously operate on two sides of the self-service container to store or take out commodities respectively without mutual influence, so that the utilization rate of the self-service container is improved, and the waiting time of the staff and the customers is reduced.
The self-service container also has a temperature control device 3. The temperature control device 3 is used to regulate and control the temperature in the at least one storage bay of the self-service container, thereby ensuring that the goods are stored at the appropriate temperature.
The self-service container also has a sterilization and disinfection device 4. The sterilization and disinfection device 4 is used for sterilizing and disinfecting at least one storage cell of the self-service container, thereby ensuring that the commodities are stored in a clean and sanitary environment.
The self-service container also has a light control device 5. The light control device 5 is used for controlling an illuminating lamp in at least one storage bay of the self-service container so as to illuminate the goods in the storage bay.
The self-service container also has an electromagnetic lock 6 provided at the at least one second door on the customer side. The electromagnetic lock 6 is used to lock the corresponding second door 1 'when the second door 1' is closed, thereby preventing the articles in the storage compartment from being mistakenly taken.
It will be appreciated by those skilled in the art that the illustration in figures 3A and 3B is only one preferred embodiment of the self-service container of the present invention. Other types of self-service container extraction may be used to implement the invention. For example, similar to a common self-service express delivery cabinet, the self-service container in the invention may be provided with a plurality of storage compartments and code scanners only on the same side, and each storage compartment has one cabinet door. If the self-service container taking device is used, the staff and the customers use the same code scanner to scan the code and open the container on the same side. Compared with the self-service goods taking cabinet with the door opened at two sides in fig. 3A and 3B, although the self-service goods taking cabinet with the door opened at one side has the problem that the staff and the customers influence each other, the self-service goods taking management method of the invention can also be realized.
In the embodiments provided in the present application, one of ordinary skill in the art can understand that the disclosed system can be implemented in other ways. For example, the above-described system embodiments are merely illustrative, for example, the division of the modules is only one logical division, and there may be other divisions in actual implementation, for example, the functions of a plurality of modules may be combined or the functions of a module may be further split. Each module in the embodiments of the present application may be integrated into one processing unit, or each module may exist alone physically, or two or more modules may be integrated into one unit. The integrated module can be realized in a form of hardware or a form of a software functional unit.
The integrated unit, if implemented in the form of a software functional unit and sold or used as a stand-alone product, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application may be substantially implemented or contributed by the prior art, or all or part of the technical solution may be embodied in a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, a network device, or the like) or a processor (processor) to execute all or part of the steps of the method according to the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk or an optical disk, and other various media capable of storing program codes.
Although the present invention has been described with reference to the preferred embodiments, it is not to be limited thereto. Various changes and modifications within the spirit and scope of the present invention will become apparent to those skilled in the art from this disclosure, and it is intended that the scope of the present invention be defined by the appended claims.
Claims (10)
1. A self-service goods taking management method is characterized by comprising the following steps:
generating an order after a customer completes commodity selection and payment, and generating a pickup number corresponding to the order;
sending the pickup number to a customer, displaying the pickup number on a number calling screen after the commodity is put into a self-service pickup container, or sending the pickup number to the customer and displaying the pickup number on a number calling screen after the commodity is put into the self-service pickup container;
removing the pickup number from the number calling screen after the item is picked up from the self-service pickup cabinet.
2. The method of claim 1, wherein the self-service container has an employee side and a customer side that are oppositely disposed, the self-service container each having a plurality of storage bays, each storage bay having a first door and a second door disposed on the employee side and the customer side, respectively, a first scanner disposed on the employee side and a second scanner disposed on the customer side.
3. The method of claim 2, further comprising: after the order is generated, printing out a stock bill with a first image label corresponding to the order,
accordingly, after the stock is finished, the commodity is put into the self-service container by scanning the first image tag on the stock bill on the first code scanner of the self-service container to open at least one first door on the employee side of the self-service container.
4. The method of claim 3, further comprising: after goods are put into a self-service goods taking cabinet, a second door on a customer side of the self-service goods taking cabinet is opened by scanning a second image label corresponding to the order in an APP program of the mobile intelligent device on a second code scanner of the self-service goods taking cabinet, so that the goods are taken out from the self-service goods taking cabinet.
5. The method of claim 3, further comprising: after goods are put into the self-service goods taking cabinet, a second door on a customer side of the self-service goods taking cabinet is opened by clicking a one-key opening icon corresponding to the order in an APP program of the mobile intelligent device, so that the goods are taken out of the self-service goods taking cabinet.
6. The method of claim 2, wherein the self-service pick container has an electromagnetic lock disposed at the at least one second door on the customer side for locking the second door when the corresponding second door is closed.
7. The method of claim 2, wherein the self-service container has a temperature control device for regulating and controlling the temperature in the at least one storage bay of the self-service container.
8. The method of claim 2, wherein the self-service container has a sterilization and disinfection apparatus for sterilizing and disinfecting the at least one storage bay of the self-service container.
9. The method of claim 2, wherein the self-service pick-up bin has a light control device for controlling lights in at least one storage bay of the self-service pick-up bin.
10. The method of claim 1, wherein the self-service pick-up cabinet has a plurality of storage bays and code scanners disposed on the same side, each storage bay having one cabinet door.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011214944.0A CN112330872A (en) | 2020-11-04 | 2020-11-04 | Self-service goods taking management method |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202011214944.0A CN112330872A (en) | 2020-11-04 | 2020-11-04 | Self-service goods taking management method |
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| CN112330872A true CN112330872A (en) | 2021-02-05 |
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| CN202011214944.0A Pending CN112330872A (en) | 2020-11-04 | 2020-11-04 | Self-service goods taking management method |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN114120544A (en) * | 2021-11-16 | 2022-03-01 | 北京三快在线科技有限公司 | Sharing control method and device for meal outlet cabinet and electronic equipment |
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