CN112132537A - Method for realizing real-time completion of business operation in collaboration by using suspension card - Google Patents

Method for realizing real-time completion of business operation in collaboration by using suspension card Download PDF

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Publication number
CN112132537A
CN112132537A CN202010921617.2A CN202010921617A CN112132537A CN 112132537 A CN112132537 A CN 112132537A CN 202010921617 A CN202010921617 A CN 202010921617A CN 112132537 A CN112132537 A CN 112132537A
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card
cards
calling
popping
application
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蔡敏
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Shanghai Hangyi Network Technology Co ltd
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Shanghai Hangyi Network Technology Co ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • G06Q10/103Workflow collaboration or project management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00Arrangements for program control, e.g. control units
    • G06F9/06Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/44Arrangements for executing specific programs
    • G06F9/451Execution arrangements for user interfaces
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F9/00Arrangements for program control, e.g. control units
    • G06F9/06Arrangements for program control, e.g. control units using stored programs, i.e. using an internal store of processing equipment to receive or retain programs
    • G06F9/46Multiprogramming arrangements
    • G06F9/54Interprogram communication
    • G06F9/547Remote procedure calls [RPC]; Web services

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  • Entrepreneurship & Innovation (AREA)
  • General Engineering & Computer Science (AREA)
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Abstract

The invention discloses a method for realizing real-time service operation in collaboration by using a suspension card, which comprises a card ejection scene, a card ejection triggering method, a card pre-defining method, card calling setting and realization, a card calling method, a card display position and size, card packaging service logic, card in-chip display logic and interaction between cards. The method realizes a brand-new man-machine interaction method, so that enterprise users can complete various business operations in real time while communicating and cooperating, thereby achieving the aim of high-efficiency operation.

Description

Method for realizing real-time completion of business operation in collaboration by using suspension card
Technical Field
The invention relates to the field of enterprise communication cooperation management, in particular to a method for realizing real-time completion of business operation in cooperation by using a suspension card.
Background
Communication is a common way for enterprises and individuals to perform daily transactions, but there are still mistakes that often occur, and things that are possibly or not understood by each other happen, because the two parties cannot effectively know the accurate intention of each other in communication. There are many reasons why this happens, such as a manager being in contact with several people under hand;
therefore, it is very important for communication and coordination of the communication and completion business between enterprises and the communication and work of employees in the enterprises.
Disclosure of Invention
The technical problem to be solved by the invention is to overcome the defects of the prior art and provide a method for realizing real-time completion of business operation in collaboration by using a suspension card.
In order to solve the technical problems, the invention provides the following technical scheme:
the invention discloses a method for realizing real-time service operation in collaboration by using a suspension card, which comprises a card ejection scene, a card ejection triggering method, a card pre-defining method, card calling setting and realization, a card calling method, card display position and size, card packaging service logic, card in-chip display logic and interaction among cards, wherein the card ejection scene comprises the following scenes:
popping up a single card to be confirmed when chatting and posting;
popping up a single card to be selected when chatting and posting;
popping up a single card to be input when chatting and posting;
popping up a composite card when chatting and posting;
popping up a single or composite card when the task is created;
popping up a single or composite card when the task state is changed;
popping up a single or composite card when the document is added, deleted, changed and checked;
the card popup triggering method comprises three methods of command line starting, keyword setting automatic triggering and AI context analysis prompt triggering;
the card predefined method comprises the following two methods:
defining a uniform floating card definition and API calling specification for all internal and external application services and internal services accessing Groups;
predefining single and composite cards in the micro-service of the business system;
the card calling setting and implementation comprise the following settings:
establishing a suspension card management center in Groups;
the card management center checks and manages all the pre-defined cards which can be called;
the administrator sets the calling relation between the command line and the card in the management center;
the administrator sets up the calling relation between the key words and the cards in the management center;
setting basic parameters of AI contextual analysis by an administrator in a management center;
the card calling method comprises the following applications:
the card is predefined to be stored in the business application micro-service;
groups calls and uses the cards defined in each microservice through the API interface of the unified specification;
the position and size of the card display include the following requirements:
displaying on the right of the input characters or the clicked keys;
the display of single or composite cards requires explicit specifications;
the business logic of the card package comprises the following requirements:
the card belongs to one page of the business application or a subset thereof, and the minimum is one page internal element;
the card is only a new man-machine interaction interface, and the service logic of the card is also the service logic for calling each service application;
the display logic within the card includes the following requirements:
the field content in the card needs to be pre-filled with elements in the trigger context as much as possible, so that repeated input of a user is reduced;
after the business logic processing of the card packaging is finished, the returned result is not only displayed in the card, but also needs to be automatically brought into a triggering context;
the interaction between the cards includes the following requirements:
a card may be triggered not only from context, but also by another card;
one card can be triggered by another card in the same service application and can also be triggered by cross-application;
the cards in the same application are mutually triggered and defined in the application; and triggering among the cross-application cards, and setting and managing by a card management center of Groups.
As a preferred embodiment of the present invention.
As a preferred embodiment of the present invention.
As a preferred embodiment of the present invention.
As a preferred embodiment of the present invention.
As a preferred embodiment of the present invention.
As a preferred embodiment of the present invention.
Compared with the prior art, the invention has the following beneficial effects:
the method realizes a brand-new man-machine interaction method, so that enterprise users can complete various business operations in real time while communicating and cooperating, thereby achieving the aim of high-efficiency operation.
Drawings
The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this specification, illustrate embodiments of the invention and together with the description serve to explain the principles of the invention and not to limit the invention. In the drawings:
FIG. 1 is a schematic view of a card pop-up scenario of the present invention;
FIG. 2 is a schematic view of a single card and a composite card of the present invention.
Detailed Description
The preferred embodiments of the present invention will be described in conjunction with the accompanying drawings, and it will be understood that they are described herein for the purpose of illustration and explanation and not limitation.
Example 1
As shown in fig. 1-2, the present invention provides a method for completing a business operation in collaboration in real time by using a floating card, including a card popping scene, a card popping triggering method, a card pre-defining method, a card calling setting and implementation, a card calling method, a card display position and size, a card encapsulated business logic, a card in-chip display logic, and an interaction between cards, where the card popping scene includes the following scenes:
popping up a single card to be confirmed when chatting and posting;
popping up a single card to be selected when chatting and posting;
popping up a single card to be input when chatting and posting;
popping up a composite card when chatting and posting;
popping up a single or composite card when the task is created;
popping up a single or composite card when the task state is changed;
popping up a single or composite card when the document is added, deleted, changed and checked;
the card popup triggering method comprises three methods of command line starting, keyword setting automatic triggering and AI context analysis prompt triggering;
starting a command line: for example, when a car returns after filling in "/crmnewcomm" in a chat box, a hover card is triggered, in which the fields to be filled in for creating a new customer are located. After the click is determined, the card disappears, and a new customer is successfully created;
setting a keyword for automatic triggering: for example, in a new task creation page in Groups, in a text box of a task description, the following characters are input: "the sales lead status update is completed within this week. The "sales lead status" is a preset keyword, and the keyword and the corresponding relation with the application service page are defined in the card management center. Therefore, after the characters containing the key words are input, a sales lead state updating page in the CRM can be automatically popped up;
AI context analysis prompt triggers: the AI contextual analysis engine monitors and analyzes the characters input by the user in the scenes of chatting, filling in task description and the like in real time, and correspondingly pops up an application service page.
The card predefined method comprises the following two methods:
defining a uniform floating card definition and API calling specification for all internal and external application services and internal services accessing Groups;
predefining single and composite cards in the micro-service of the business system;
the card calling setting and implementation comprise the following settings:
establishing a suspension card management center in Groups;
the card management center checks and manages all the pre-defined cards which can be called;
the administrator sets the calling relation between the command line and the card in the management center;
the administrator sets up the calling relation between the key words and the cards in the management center;
setting basic parameters of AI contextual analysis by an administrator in a management center;
the call specification is annotated as follows: for example, the first interface parameter is a distinguishing mark of a single card or a composite card, the second parameter is the total number of elements in the card, the third parameter is the definition of the first element in the card, including type, default value and the like, and the third parameter is the definition of the second element in the card, and the like. The calling specification is used for facilitating unification of data exchange rules of internal and external application services or group internal services and facilitating access to Groups for calling.
The card calling method comprises the following applications:
the card is predefined to be stored in the business application micro-service;
groups calls and uses the cards defined in each microservice through the API interface of the unified specification;
the position and size of the card display include the following requirements:
displaying on the right of the input characters or the clicked keys;
the display of single or composite cards requires explicit specifications;
the business logic of the card package comprises the following requirements:
the card belongs to one page of the business application or a subset thereof, and the minimum is one page internal element;
the card is only a new man-machine interaction interface, and the service logic of the card is also the service logic for calling each service application;
the display logic within the card includes the following requirements:
the field content in the card needs to be pre-filled with elements in the trigger context as much as possible, so that repeated input of a user is reduced;
after the business logic processing of the card packaging is finished, the returned result is not only displayed in the card, but also needs to be automatically brought into a triggering context (for example, after a user adds a client ' Tianjin Tiangan group ' in the card, the card is successfully added, and the card disappears after clicking is determined.A system needs to automatically send a message of ' CRM ' user xxx adding client: Tianjin Tiangan group success! ', so that all participants obtain information of operation occurrence and operation results in real time in the triggering context);
the interaction between the cards includes the following requirements:
a card may be triggered not only from context, but also by another card;
one card can be triggered by another card in the same service application and can also be triggered by cross-application;
the cards in the same application are mutually triggered and defined in the application; and triggering among the cross-application cards, and setting and managing by a card management center of Groups.
The interaction relationship between cards is noted as follows:
for relatively complex business operations, such as context triggering of a supplier's replenishment card, the user needs to make an inventory count immediately. In this case, the user does not need to close the replenishment card and enter another command back into the context, but directly trigger the inventory count card in the replenishment card through the command. That is, each card needs to have a place for command input to support inter-card calls.
Compared with the prior art, the invention has the following beneficial effects:
the method realizes a brand-new man-machine interaction method, so that enterprise users can complete various business operations in real time while communicating and cooperating, thereby achieving the aim of high-efficiency operation.
Finally, it should be noted that: although the present invention has been described in detail with reference to the foregoing embodiments, it will be apparent to those skilled in the art that changes may be made in the embodiments and/or equivalents thereof without departing from the spirit and scope of the invention. Any modification, equivalent replacement, or improvement made within the spirit and principle of the present invention should be included in the protection scope of the present invention.

Claims (2)

1. A method for realizing real-time service operation in collaboration by using a floating card is characterized by comprising a card ejection scene, a card ejection triggering method, a card pre-defining method, card calling setting and realization, a card calling method, a card display position and size, card packaging service logic, card in-chip display logic and interaction among cards, wherein the card ejection scene comprises the following scenes:
popping up a single card to be confirmed when chatting and posting;
popping up a single card to be selected when chatting and posting;
popping up a single card to be input when chatting and posting;
popping up a composite card when chatting and posting;
popping up a single or composite card when the task is created;
popping up a single or composite card when the task state is changed;
popping up a single or composite card when the document is added, deleted, changed and checked;
the card popup triggering method comprises three methods of command line starting, keyword setting automatic triggering and AI context analysis prompt triggering;
the card predefined method comprises the following two methods:
defining a uniform floating card definition and API calling specification for all internal and external application services and internal services accessing Groups;
predefining single and composite cards in the micro-service of the business system;
the card calling setting and implementation comprise the following settings:
establishing a suspension card management center in Groups;
the card management center checks and manages all the pre-defined cards which can be called;
the administrator sets the calling relation between the command line and the card in the management center;
the administrator sets up the calling relation between the key words and the cards in the management center;
setting basic parameters of AI contextual analysis by an administrator in a management center;
the card calling method comprises the following applications:
the card is predefined to be stored in the business application micro-service;
groups calls and uses the cards defined in each microservice through the API interface of the unified specification;
the position and size of the card display include the following requirements:
displaying on the right of the input characters or the clicked keys;
the display of single or composite cards requires explicit specifications;
the business logic of the card package comprises the following requirements:
the card belongs to one page of the business application or a subset thereof, and the minimum is one page internal element;
the card is only a new man-machine interaction interface, and the service logic of the card is also the service logic for calling each service application;
the display logic within the card includes the following requirements:
the field content in the card needs to be pre-filled with elements in the trigger context as much as possible, so that repeated input of a user is reduced;
after the business logic processing of the card packaging is finished, the returned result is not only displayed in the card, but also needs to be automatically brought into a triggering context;
the interaction between the cards includes the following requirements:
a card may be triggered not only from context, but also by another card;
one card can be triggered by another card in the same service application and can also be triggered by cross-application;
the cards in the same application are mutually triggered and defined in the application; and triggering among the cross-application cards, and setting and managing by a card management center of Groups.
2. The method of claim 1, wherein the single card is a card containing only a contact name, and the conforming card is a card containing a customer name, a contact phone, and a business-related and key customer label.
CN202010921617.2A 2020-09-04 2020-09-04 Method for realizing real-time completion of business operation in collaboration by using suspension card Withdrawn CN112132537A (en)

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CN202010921617.2A CN112132537A (en) 2020-09-04 2020-09-04 Method for realizing real-time completion of business operation in collaboration by using suspension card

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Application Number Priority Date Filing Date Title
CN202010921617.2A CN112132537A (en) 2020-09-04 2020-09-04 Method for realizing real-time completion of business operation in collaboration by using suspension card

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN113096824A (en) * 2021-02-22 2021-07-09 上海雨浓信息科技有限公司 Online consultation system and method
WO2022152142A1 (en) * 2021-01-14 2022-07-21 钉钉控股(开曼)有限公司 Generation method for virtual card, and interaction implementation method and apparatus for virtual card

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2022152142A1 (en) * 2021-01-14 2022-07-21 钉钉控股(开曼)有限公司 Generation method for virtual card, and interaction implementation method and apparatus for virtual card
CN113096824A (en) * 2021-02-22 2021-07-09 上海雨浓信息科技有限公司 Online consultation system and method

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Application publication date: 20201225