CN112104470A - Network equipment fault positioning method and digital home service analysis platform - Google Patents
Network equipment fault positioning method and digital home service analysis platform Download PDFInfo
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Abstract
The invention provides a network equipment fault positioning method and a digital home service analysis platform, wherein the network equipment fault positioning method comprises the following steps: receiving information to be analyzed sent by a terminal; determining the occurrence frequency of an alarm surge event and equipment identity information corresponding to the alarm surge event in a first preset period according to the information to be analyzed and the alarm rule; if the occurrence frequency is greater than or equal to a first threshold value in the alarm rule, carrying out network equipment fault positioning according to the equipment identity information; the information to be analyzed includes device information and alarm information of the terminal. According to the scheme, the network equipment fault location can be directly carried out according to the information to be analyzed sent by the terminal, data analysis and integration are not needed through other network nodes, data integration and analysis are carried out only on the side of the digital home service analysis platform, and the problems that the network equipment fault location scheme in the prior art is complex in flow and high in requirement on equipment data processing capacity are well solved.
Description
Technical Field
The invention relates to the technical field of communication, in particular to a network equipment fault positioning method and a digital home service analysis platform.
Background
In the existing technical scheme, a test task needs to be issued through a website, then data information is transmitted to a provincial backbone network through a network or an internet data center IDC machine room, the provincial backbone network transmits the data information to a metropolitan area network, then the data information is transmitted to an optical line terminal OLT of a user (meanwhile, a metropolitan area reference point probe performs analysis), the data information transmitted to the OLT of the user is displayed on a client, and meanwhile, the probe of the user terminal performs data information analysis and diagnosis of the network, application and service. The metro reference point probe acquires analysis and diagnosis data on a user terminal probe in the same metro network and then performs integration analysis to obtain the network condition of the same metro network. And then the probe manager acquires analysis data fed back by each metropolitan area reference point probe in the same province, and manages and analyzes the network, application and service conditions of the whole province.
Therefore, in the prior art, in the network device fault location, a data acquisition device needs to be installed at each network node, each layer of network nodes needs to analyze and integrate data, the requirement on the data processing capacity of the device is high, and the process is complicated.
Disclosure of Invention
The invention aims to provide a network equipment fault positioning method and a digital home service analysis platform, and solves the problems that in the prior art, a network equipment fault positioning scheme is complex in process and high in requirement on equipment data processing capacity.
In order to solve the above technical problem, an embodiment of the present invention provides a method for locating a network device fault, which is applied to a digital home service analysis platform, and includes:
receiving information to be analyzed sent by a terminal;
determining the occurrence frequency of an alarm surge event and equipment identity information corresponding to the alarm surge event in a first preset period according to the information to be analyzed and the alarm rule;
if the occurrence frequency is greater than or equal to a first threshold value in the alarm rule, carrying out network equipment fault positioning according to the equipment identity information;
the information to be analyzed comprises equipment information and alarm information of the terminal.
Optionally, the information to be analyzed sent by the receiving terminal includes:
periodically receiving information to be analyzed sent by a terminal according to a second preset period;
the determining the occurrence frequency of the alarm surge event and the equipment identity information corresponding to the alarm surge event in a first preset period according to the information to be analyzed and the alarm rule comprises the following steps:
and according to a second preset period, periodically determining the occurrence frequency of the alarm surge event and the equipment identity information corresponding to the alarm surge event in the first preset period according to the information to be analyzed and the alarm rule.
Optionally, the device information of the terminal includes: at least one of hardware model information, software model information, and device usage state information.
Optionally, the determining, according to the information to be analyzed and the alarm rule, the number of times of occurrence of an alarm surge event in a first preset period includes:
classifying the alarm information according to the area of the alarm information in the information to be analyzed and the corresponding event type;
according to the first preset period and the generation time of the alarm information, carrying out segmentation division on the quantity of each type of alarm information to obtain a division result;
determining the occurrence frequency of the alarm surge event in the first preset period according to the division result and a second threshold value in the alarm rule;
and the division result comprises the quantity of each type of alarm information in each first preset period.
The embodiment of the invention also provides a digital family service analysis platform, which comprises: a processor and a transceiver;
the processor is used for receiving information to be analyzed sent by a terminal through the transceiver;
determining the occurrence frequency of an alarm surge event and equipment identity information corresponding to the alarm surge event in a first preset period according to the information to be analyzed and the alarm rule;
if the occurrence frequency is greater than or equal to a first threshold value in the alarm rule, carrying out network equipment fault positioning according to the equipment identity information;
the information to be analyzed comprises equipment information and alarm information of the terminal.
Optionally, the processor is specifically configured to:
periodically receiving information to be analyzed sent by a terminal according to a second preset period;
and according to a second preset period, periodically determining the occurrence frequency of the alarm surge event and the equipment identity information corresponding to the alarm surge event in the first preset period according to the information to be analyzed and the alarm rule.
Optionally, the device information of the terminal includes: at least one of hardware model information, software model information, and device usage state information.
Optionally, the processor is specifically configured to:
classifying the alarm information according to the area of the alarm information in the information to be analyzed and the corresponding event type;
according to the first preset period and the generation time of the alarm information, carrying out segmentation division on the quantity of each type of alarm information to obtain a division result;
determining the occurrence frequency of the alarm surge event in the first preset period according to the division result and a second threshold value in the alarm rule;
and the division result comprises the quantity of each type of alarm information in each first preset period.
The embodiment of the invention also provides a digital home service analysis platform, which comprises a memory, a processor and a computer program, wherein the computer program is stored in the memory and can run on the processor; when the processor executes the program, the network equipment fault positioning method is realized.
The embodiment of the present invention further provides a computer-readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements the steps in the network device fault location method described above.
The technical scheme of the invention has the following beneficial effects:
in the above scheme, the network device fault positioning method receives information to be analyzed sent by a terminal; determining the occurrence frequency of an alarm surge event and equipment identity information corresponding to the alarm surge event in a first preset period according to the information to be analyzed and the alarm rule; if the occurrence frequency is greater than or equal to a first threshold value in the alarm rule, carrying out network equipment fault positioning according to the equipment identity information; the information to be analyzed comprises equipment information and alarm information of the terminal; the method can realize that the network equipment fault is positioned directly according to the information to be analyzed sent by the terminal, does not need to analyze and integrate data through other network nodes, and only carries out data integration and analysis on the side of the digital home service analysis platform, thereby simplifying the process, greatly reducing the requirement on the operational capacity of the network equipment, and well solving the problems of complicated process of the network equipment fault positioning scheme and high requirement on the equipment data processing capacity in the prior art.
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Fig. 1 is a schematic flow chart of a network device fault location method according to an embodiment of the present invention;
fig. 2 is a schematic diagram of a specific application flow of the network device fault location method according to the embodiment of the present invention;
fig. 3 is a schematic structural diagram of a digital home service analysis platform according to an embodiment of the present invention.
Detailed Description
In order to make the technical problems, technical solutions and advantages of the present invention more apparent, the following detailed description is given with reference to the accompanying drawings and specific embodiments.
The invention provides a network equipment fault positioning method aiming at the problems of complicated flow of network equipment fault positioning scheme and high requirement on equipment data processing capacity in the prior art, which is applied to a digital home service analysis platform and comprises the following steps as shown in figure 1:
step 11: receiving information to be analyzed sent by a terminal;
step 12: determining the occurrence frequency of an alarm surge event and equipment identity information corresponding to the alarm surge event in a first preset period according to the information to be analyzed and the alarm rule;
step 13: if the occurrence frequency is greater than or equal to a first threshold value in the alarm rule, carrying out network equipment fault positioning according to the equipment identity information;
the information to be analyzed comprises equipment information and alarm information of the terminal.
The network equipment fault positioning method provided by the embodiment of the invention receives the information to be analyzed sent by the terminal; determining the occurrence frequency of an alarm surge event and equipment identity information corresponding to the alarm surge event in a first preset period according to the information to be analyzed and the alarm rule; if the occurrence frequency is greater than or equal to a first threshold value in the alarm rule, carrying out network equipment fault positioning according to the equipment identity information; the information to be analyzed comprises equipment information and alarm information of the terminal; the method can realize that the network equipment fault is positioned directly according to the information to be analyzed sent by the terminal, does not need to analyze and integrate data through other network nodes, and only carries out data integration and analysis on the side of the digital home service analysis platform, thereby simplifying the process, greatly reducing the requirement on the operational capacity of the network equipment, and well solving the problems of complicated process of the network equipment fault positioning scheme and high requirement on the equipment data processing capacity in the prior art.
Specifically, the information to be analyzed sent by the receiving terminal includes: periodically receiving information to be analyzed sent by a terminal according to a second preset period; correspondingly, the determining the occurrence frequency of the alarm surge event and the equipment identity information corresponding to the alarm surge event in a first preset period according to the information to be analyzed and the alarm rule includes: and according to a second preset period, periodically determining the occurrence frequency of the alarm surge event and the equipment identity information corresponding to the alarm surge event in the first preset period according to the information to be analyzed and the alarm rule.
Wherein the device information of the terminal may include: at least one of hardware model information, software model information, and device usage state information.
Specifically, the determining the occurrence frequency of the alarm surge event in the first preset period according to the information to be analyzed and the alarm rule includes: classifying the alarm information according to the area of the alarm information in the information to be analyzed and the corresponding event type; according to the first preset period and the generation time of the alarm information, carrying out segmentation division on the quantity of each type of alarm information to obtain a division result; determining the occurrence frequency of the alarm surge event in the first preset period according to the division result and a second threshold value in the alarm rule; and the division result comprises the quantity of each type of alarm information in each first preset period.
For example, if the second threshold is 5 and the first preset period is 5 minutes, the number of alarm information in 5 minutes is counted, and one alarm surge event is counted every 5 times, for example, if the number of alarm information in 5 minutes is 10, then 2 alarm surge events exist in the period.
The embodiment of the invention also provides a network equipment fault positioning method, which is applied to a terminal and comprises the following steps: acquiring information to be analyzed by using a soft probe built in the terminal; sending the information to be analyzed to a digital home service analysis platform; the information to be analyzed comprises equipment information and alarm information of the terminal.
According to the network equipment fault positioning method provided by the embodiment of the invention, information to be analyzed is acquired by using a soft probe built in the terminal; sending the information to be analyzed to a digital home service analysis platform; the information to be analyzed comprises equipment information and alarm information of the terminal; the method can support the digital home service analysis platform to directly perform network equipment fault location according to the information to be analyzed, does not need to perform data analysis and integration through other network nodes, and performs data integration and analysis only on the digital home service analysis platform side, thereby simplifying the process, greatly reducing the requirement on the operational capacity of the network equipment, and well solving the problems of complicated process of the network equipment fault location scheme and high requirement on the equipment data processing capacity in the prior art.
Specifically, the acquiring information to be analyzed by using a soft probe built in the terminal includes: periodically acquiring information to be analyzed according to a second preset period by using a soft probe built in the terminal; correspondingly, the sending the information to be analyzed to a digital home service analysis platform includes: and periodically sending the information to be analyzed to a digital home service analysis platform according to a second preset period.
Wherein the device information of the terminal includes: at least one of hardware model information, software model information, and device usage state information.
The method for locating a network device fault provided by the embodiment of the invention is further described below by combining a terminal and two sides of an analysis platform, wherein the terminal takes a home intelligent terminal as an example.
Aiming at the technical problem, the embodiment of the invention provides a network equipment fault positioning method, which is combined with a digital home service analysis platform to provide a network equipment fault positioning mode, so that the purpose that only a soft probe is placed on a home intelligent terminal, analysis is not required to be carried out on each layer of network nodes like the prior art, and data integration analysis is carried out only on the side of the digital home service analysis platform; specific examples thereof are: the soft probe acquires the pause information, the splash screen information and the like played by the television and sends the information to the digital home service analysis platform; the digital home service analysis platform sets an alarm rule for various service information data (information data acquired by a terminal), if the digital home service analysis platform finds that a certain service index triggers the alarm rule after analyzing, the digital home service analysis platform sends an alarm, if the alarm exceeds a certain number (namely the first threshold) in unit time (namely the first preset period), a fault is judged, and then the digital home service analysis platform realizes fault positioning according to equipment identity information and the like (such as information of a terminal ID, a bras (broadband access server), olt and the like) carried by an alarm event.
The following specifically introduces the scheme provided by the embodiment of the present invention, as shown in fig. 2:
1. the method comprises the steps that a soft probe plug-in built in the household intelligent terminal regularly collects device information (such as hardware model information, software model information (such as wired MAC address information, wireless MAC address information, soft probe version information and the like), device use state information (such as CPU utilization rate and the like)), service index information (such as time for loading programs, network speed and the like), alarm information and other index data of the terminal and reports the service index information to a digital household service analysis platform.
2. The back end of the digital home service analysis platform analyzes the received data by adopting a big data correlation technology and configures an alarm information interface (for example, an alarm rule is configured, and the alarm rule can be preset or can be set according to data sent by a terminal).
3. The front end of the digital home service analysis platform can display home service indexes (such as playing success rate, EPG response success rate and the like) and network performance indexes (such as time for loading programs for the first time, screen-splash ratio, stuck ratio, television channel switching time and the like) after processing received data, set an alarm rule (specifically, a target alarm rule is selected from the configured alarm rules), judge stuck alarm by setting rules for information such as stuck and the like, specifically, stuck and the like within unit time for more than 2 seconds and more than 5 times, calculate one stuck alarm, classify alarm events (such as region classification, event type classification and the like) according to information (such as terminal ID, bras, olt and the like) carried by the alarm events, and if the same type of stuck alarm received by the digital home service analysis platform exceeds 5 times within ten minutes, judging that a stuck alarm surge event (the event comprises information of terminal ID, bras, olt and the like) occurs, and triggering fault alarm if two alarm surge events exist within ten minutes.
4. After the fault alarm is triggered, the digital home service analysis platform realizes fault positioning according to bras, olt and other information (identity information of equipment) carried by the sudden increase event of the katon alarm.
Therefore, the scheme provided by the embodiment of the invention changes the traditional mode of directly monitoring the network equipment to judge the running state, the quality system indexes of the home service, such as the katon information, the screen splash information and the like, are acquired through the terminal and are sent to the digital home service analysis platform, and the digital home service analysis platform positions the fault according to the alarm rule after analyzing the fault.
In summary, in the solution provided in the embodiment of the present invention, in order to locate a fault, a probe does not need to be placed on each network node in a network topology, and data analysis and integration do not need to be performed on each layer of network devices, so that the requirement on the computing capability of the network devices is greatly reduced, only a soft probe needs to be placed on a home intelligent terminal device to periodically collect data such as service index information, and data analysis is performed only on the side of a digital home service analysis platform, and a network node with a fault in the network topology is determined according to service indexes (which may specifically include the occurrence number of alarm surge events in the first preset period) obtained through analysis in combination with an alarm rule.
An embodiment of the present invention further provides a digital home service analysis platform, as shown in fig. 3, including: a processor 31 and a transceiver 32;
the processor 31 is configured to receive, through the transceiver 32, information to be analyzed sent by a terminal;
determining the occurrence frequency of an alarm surge event and equipment identity information corresponding to the alarm surge event in a first preset period according to the information to be analyzed and the alarm rule;
if the occurrence frequency is greater than or equal to a first threshold value in the alarm rule, carrying out network equipment fault positioning according to the equipment identity information;
the information to be analyzed comprises equipment information and alarm information of the terminal.
The digital home service analysis platform provided by the embodiment of the invention receives the information to be analyzed sent by the terminal; determining the occurrence frequency of an alarm surge event and equipment identity information corresponding to the alarm surge event in a first preset period according to the information to be analyzed and the alarm rule; if the occurrence frequency is greater than or equal to a first threshold value in the alarm rule, carrying out network equipment fault positioning according to the equipment identity information; the information to be analyzed comprises equipment information and alarm information of the terminal; the method can realize that the network equipment fault is positioned directly according to the information to be analyzed sent by the terminal, does not need to analyze and integrate data through other network nodes, and only carries out data integration and analysis on the side of the digital home service analysis platform, thereby simplifying the process, greatly reducing the requirement on the operational capacity of the network equipment, and well solving the problems of complicated process of the network equipment fault positioning scheme and high requirement on the equipment data processing capacity in the prior art.
Specifically, the processor is specifically configured to: periodically receiving information to be analyzed sent by a terminal according to a second preset period; and according to a second preset period, periodically determining the occurrence frequency of the alarm surge event and the equipment identity information corresponding to the alarm surge event in the first preset period according to the information to be analyzed and the alarm rule.
Wherein the device information of the terminal includes: at least one of hardware model information, software model information, and device usage state information.
Specifically, the processor is specifically configured to: classifying the alarm information according to the area of the alarm information in the information to be analyzed and the corresponding event type; according to the first preset period and the generation time of the alarm information, carrying out segmentation division on the quantity of each type of alarm information to obtain a division result; determining the occurrence frequency of the alarm surge event in the first preset period according to the division result and a second threshold value in the alarm rule; and the division result comprises the quantity of each type of alarm information in each first preset period.
The implementation embodiments of the method for locating the fault of the network device on the side of the digital home service analysis platform are all suitable for the embodiment of the digital home service analysis platform, and the same technical effect can be achieved.
The embodiment of the invention also provides a digital home service analysis platform, which comprises a memory, a processor and a computer program, wherein the computer program is stored in the memory and can run on the processor; when the processor executes the program, the network equipment fault positioning method is realized.
The implementation embodiments of the method for locating the fault of the network device on the side of the digital home service analysis platform are all suitable for the embodiment of the digital home service analysis platform, and the same technical effect can be achieved.
The embodiment of the present invention further provides a computer-readable storage medium, on which a computer program is stored, where the computer program, when executed by a processor, implements the steps in the network device fault location method.
The implementation embodiments of the network device fault location method are all applicable to the embodiment of the computer-readable storage medium, and the same technical effects can be achieved.
While the preferred embodiments of the present invention have been described, it will be understood by those skilled in the art that various changes and modifications may be made without departing from the spirit and scope of the invention.
Claims (10)
1. A network equipment fault positioning method is applied to a digital home service analysis platform and is characterized by comprising the following steps:
receiving information to be analyzed sent by a terminal;
determining the occurrence frequency of an alarm surge event and equipment identity information corresponding to the alarm surge event in a first preset period according to the information to be analyzed and the alarm rule;
if the occurrence frequency is greater than or equal to a first threshold value in the alarm rule, carrying out network equipment fault positioning according to the equipment identity information;
the information to be analyzed comprises equipment information and alarm information of the terminal.
2. The method according to claim 1, wherein the receiving the information to be analyzed sent by the terminal includes:
periodically receiving information to be analyzed sent by a terminal according to a second preset period;
the determining the occurrence frequency of the alarm surge event and the equipment identity information corresponding to the alarm surge event in a first preset period according to the information to be analyzed and the alarm rule comprises the following steps:
and according to a second preset period, periodically determining the occurrence frequency of the alarm surge event and the equipment identity information corresponding to the alarm surge event in the first preset period according to the information to be analyzed and the alarm rule.
3. The network device fault location method according to claim 1 or 2, wherein the device information of the terminal includes: at least one of hardware model information, software model information, and device usage state information.
4. The method for locating a network device fault according to claim 1, wherein the determining the number of occurrences of an alarm surge event in a first preset period according to the information to be analyzed and the alarm rule comprises:
classifying the alarm information according to the area of the alarm information in the information to be analyzed and the corresponding event type;
according to the first preset period and the generation time of the alarm information, carrying out segmentation division on the quantity of each type of alarm information to obtain a division result;
determining the occurrence frequency of the alarm surge event in the first preset period according to the division result and a second threshold value in the alarm rule;
and the division result comprises the quantity of each type of alarm information in each first preset period.
5. A digital home services analytics platform, comprising: a processor and a transceiver;
the processor is used for receiving information to be analyzed sent by a terminal through the transceiver;
determining the occurrence frequency of an alarm surge event and equipment identity information corresponding to the alarm surge event in a first preset period according to the information to be analyzed and the alarm rule;
if the occurrence frequency is greater than or equal to a first threshold value in the alarm rule, carrying out network equipment fault positioning according to the equipment identity information;
the information to be analyzed comprises equipment information and alarm information of the terminal.
6. The digital home service analysis platform of claim 5, wherein the processor is specifically configured to:
periodically receiving information to be analyzed sent by a terminal according to a second preset period;
and according to a second preset period, periodically determining the occurrence frequency of the alarm surge event and the equipment identity information corresponding to the alarm surge event in the first preset period according to the information to be analyzed and the alarm rule.
7. The digital home service analysis platform according to claim 5 or 6, wherein the device information of the terminal comprises: at least one of hardware model information, software model information, and device usage state information.
8. The digital home service analysis platform of claim 5, wherein the processor is specifically configured to:
classifying the alarm information according to the area of the alarm information in the information to be analyzed and the corresponding event type;
according to the first preset period and the generation time of the alarm information, carrying out segmentation division on the quantity of each type of alarm information to obtain a division result;
determining the occurrence frequency of the alarm surge event in the first preset period according to the division result and a second threshold value in the alarm rule;
and the division result comprises the quantity of each type of alarm information in each first preset period.
9. A digital home services analytics platform comprising a memory, a processor and a computer program stored on the memory and executable on the processor; the processor is characterized in that when executing the program, the processor realizes the network equipment fault location method according to any one of claims 1 to 4.
10. A computer-readable storage medium, on which a computer program is stored, which program, when being executed by a processor, carries out the steps of the network device fault localization method according to any one of claims 1 to 4.
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Cited By (1)
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