CN112084392A - Busyness acquisition method of business system and related components - Google Patents

Busyness acquisition method of business system and related components Download PDF

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Publication number
CN112084392A
CN112084392A CN202010878655.4A CN202010878655A CN112084392A CN 112084392 A CN112084392 A CN 112084392A CN 202010878655 A CN202010878655 A CN 202010878655A CN 112084392 A CN112084392 A CN 112084392A
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China
Prior art keywords
busyness
resource
performance information
processing performance
business system
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CN202010878655.4A
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Chinese (zh)
Inventor
王蒴
刘文君
韩锋
曲鸣
孟庆凯
胡涛
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Shandong Civic Se Commercial Middleware Co ltd
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Shandong Civic Se Commercial Middleware Co ltd
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Priority to CN202010878655.4A priority Critical patent/CN112084392A/en
Publication of CN112084392A publication Critical patent/CN112084392A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/953Querying, e.g. by the use of web search engines
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/30Monitoring
    • G06F11/3003Monitoring arrangements specially adapted to the computing system or computing system component being monitored
    • G06F11/302Monitoring arrangements specially adapted to the computing system or computing system component being monitored where the computing system component is a software system
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F11/00Error detection; Error correction; Monitoring
    • G06F11/30Monitoring
    • G06F11/3051Monitoring arrangements for monitoring the configuration of the computing system or of the computing system component, e.g. monitoring the presence of processing resources, peripherals, I/O links, software programs
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/955Retrieval from the web using information identifiers, e.g. uniform resource locators [URL]
    • G06F16/9566URL specific, e.g. using aliases, detecting broken or misspelled links

Abstract

The invention discloses a busyness acquisition method of a business system and related components, the scheme is that the busyness of the business system is calculated based on the acquired processing performance information corresponding to each associated IT resource in the business system, specifically, the busyness of each associated IT resource in the business system hierarchy is calculated, and then the busyness of the business system is determined based on the busyness of each associated IT resource. Therefore, the method can carry out overall evaluation on the operation condition of the business system through the busyness of the business system.

Description

Busyness acquisition method of business system and related components
Technical Field
The invention relates to the technical field of communication, in particular to a busyness acquisition method of a service system and related components.
Background
With the development of network technology, more and more businesses of companies appear in the internet, and a lot of convenience is brought to users. However, as the number of users and the amount of data increase, the pressure of business systems increases, and the requirements for operating associated IT (Internet Technology) resources (servers, databases, and middleware) also increase.
The busyness index of the business system can reflect the operation state of the business system, and operation and maintenance personnel can obtain information with direct business value such as business service performance, user experience, service level and the like through IT centralized monitoring of the busyness of the business system, so that the operation state of IT resources related to each level can be integrated, wherein the business system operates on the related IT resources.
However, in the prior art, IT centralized monitoring mainly focuses on the operation status of various associated IT resources by calculating the busyness of the various associated IT resources in a resource hierarchy (where a business system operates on the resource hierarchy), but does not calculate the busyness of the business system, and is limited to monitoring the resource hierarchy only by calculating the busyness of the various associated IT resources in the resource hierarchy, and the overall operation status of the business system cannot be judged.
Disclosure of Invention
The invention aims to provide a busyness acquisition method of a business system and related components, which can determine the busyness of the business system by calculating the busyness of various associated IT resources in the business system hierarchy, thereby integrally evaluating the operation condition of the business system through the busyness of the business system.
In order to solve the technical problem, the invention provides a busyness acquisition method of a service system, which comprises the following steps:
acquiring processing performance information corresponding to each associated Internet basic IT resource in a service system;
determining the busyness of each associated IT resource based on the processing performance information corresponding to each associated IT resource in the business system;
determining a busyness of the business system based on a busyness of each of the associated IT resources.
Preferably, before acquiring the processing performance information of each associated IT resource in the business system, the method further includes:
and identifying the service system through a Uniform Resource Identifier (URI) of the service system.
Preferably, before acquiring the processing performance information of each associated IT resource in the business system, the method further includes:
judging whether the service system is communicated or not through a Uniform Resource Locator (URL);
if so, entering a step of acquiring the processing performance information corresponding to each associated Internet basic IT resource in the service system;
if not, judging that the network connection is in an abnormal state, and not calculating the busyness of the service system.
Preferably, the associated IT resources in the business system include a database, middleware, and a server, and the processing performance information of the server includes: the average utilization rate and the memory utilization rate of the CPU of the central processing unit, and the processing performance information of the middleware comprises: stack memory usage, heap memory usage, the processing performance information of the database including: the number of sessions.
Preferably, determining the busyness of each associated IT resource based on the processing performance information corresponding to each associated IT resource in the business system includes:
calculating the busyness of each associated IT resource based on a busyness relation, the number of the processing performance information corresponding to each working state of each associated IT resource in the service system and the weight corresponding to each working state, wherein the working states comprise an overload state, a busy state and a normal state;
the busyness relationship is:
the busyness of the associated IT resources is (N + busyness weight + M + overload weight + P + normal weight)/(N + M + P), where N is the number of the processing performance information in a busy state, M is the number of the processing performance information in an overload state, and P is the number of the processing performance information in a normal state.
Preferably, determining the busyness of the business system based on the busyness of each of the associated IT resources comprises:
and performing weighted average calculation on the busyness of all the associated IT resources to determine the busyness of the service system.
Preferably, the method further comprises the following steps:
judging whether the busyness of the service system is greater than a busyness threshold value;
if so, controlling the prompting device to send out prompting information.
In order to solve the above technical problem, the present invention further provides a busyness obtaining apparatus for a service system, including:
a memory for storing a computer program;
and the processor is used for realizing the steps of the busyness acquisition method of the business system when executing the computer program.
In order to solve the above technical problem, the present invention further provides a busyness obtaining system of a service system, including:
the acquiring unit is used for acquiring processing performance information corresponding to each associated IT resource in the service system;
a first determining unit, configured to determine a busyness of each associated IT resource in the business system based on the processing performance information corresponding to each associated IT resource;
a second determining unit, configured to determine a busyness of the business system based on a busyness of each of the associated IT resources.
In order to solve the technical problem, the present invention further provides a computer-readable storage medium, where a computer program is stored, and when the computer program is executed by a processor, the steps of the busyness obtaining method of the service system are implemented.
The invention discloses a busyness acquisition method of a business system and related components, the scheme is that the busyness of the business system is calculated based on the acquired processing performance information corresponding to each associated IT resource in the business system, specifically, the busyness of each associated IT resource in the business system hierarchy is calculated, and then the busyness of the business system is determined based on the busyness of each associated IT resource. Therefore, the method can carry out overall evaluation on the operation condition of the business system through the busyness of the business system.
Drawings
In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings needed in the prior art and the embodiments will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings without creative efforts.
Fig. 1 is a process flow diagram of a busyness obtaining method of a service system according to the present invention;
fig. 2 is a process flow diagram of a busyness obtaining method of another service system according to the present invention;
fig. 3 is a schematic structural diagram of a busyness obtaining apparatus of a service system according to the present invention.
Detailed Description
The core of the invention is to provide a busyness acquisition method of a business system and related components, which can determine the busyness of the business system by calculating the busyness of various associated IT resources in the business system hierarchy, thereby integrally evaluating the operation condition of the business system through the busyness of the business system.
In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1, fig. 1 is a process flow chart of a busyness obtaining method of a service system according to the present invention.
The busyness acquisition method of the service system comprises the following steps:
s1: acquiring processing performance information corresponding to each associated Internet basic IT resource in a service system;
s2: determining the busyness of each associated IT resource based on the processing performance information corresponding to each associated IT resource in the service system;
s3: determining a busyness of the business system based on the busyness of each associated IT resource.
The applicant considers that the busyness index of the business system can reflect the operation state of the business system, and the busyness of the business system is monitored in an IT centralized mode, so that operation and maintenance personnel can obtain information with direct business value, such as the performance, user experience and service level of business service, and the operation state of IT resources related to each layer can be integrated. However, in the prior art, IT centralized monitoring mainly focuses on the operation status of various associated IT resources by calculating the busyness of the various associated IT resources in a resource hierarchy (where a business system operates on the resource hierarchy), but does not calculate the busyness of the business system, and is limited to monitoring the resource hierarchy only by calculating the busyness of the various associated IT resources in the resource hierarchy, and the overall operation status of the business system cannot be judged.
In order to solve the technical problem, in the method and the device, the busyness of each associated IT resource is calculated based on the acquired processing performance information of each associated IT resource in the business system, and the busyness of the business system is obtained based on the busyness of each associated IT resource. The processing performance information refers to the processing performance information specific to each associated IT resource, for example, the processing performance information corresponding to the server has a memory utilization rate, the processing performance information corresponding to the database has a session number, and the processing performance information corresponding to the middleware has a stack memory utilization rate.
In view of the processing performance information of each associated IT resource, the busy state of the running business system may be reflected, and in order to accurately obtain the busy degree of the business system, in this embodiment, the busy degree of the business system is determined based on the processing performance information, specifically, the busy degree of each associated IT resource is determined based on the processing performance information of each associated IT resource in the business system first, and then the busy degree of the business system is determined based on the busy degree of each associated IT resource.
For example, assuming that the associated IT resources in the business system are a database and a server, the busyness of the database and the busyness of the server are calculated respectively, and then the busyness of the business system is calculated based on the obtained busyness of the database and the obtained busyness of the server. According to the embodiment, the busyness of the business system is determined by calculating the busyness of each associated IT resource, and the busyness of the business system can be accurately obtained.
IT should be noted that, each associated IT resource in the business system is independent of each other, that is, the busy degree of each associated IT resource in the business system is not affected by other associated IT resources.
In addition, the method is generally applied to a Unified UMP (Unified Monitor Platform), but the method is not limited to be applied to the Unified UMP, and the application is not limited thereto.
IT should be noted that the method for determining the busyness of the business system based on the processing performance information is not limited to determining the busyness of the business system by calculating the busyness of each associated IT resource, and the present application is not limited thereto.
In summary, the invention provides a busyness obtaining method of a business system, which comprises the steps of calculating the busyness of each associated IT resource in a business system hierarchy, and determining the busyness of the business system based on the busyness of each associated IT resource. Therefore, the method can carry out overall evaluation on the operation condition of the business system through the busyness of the business system.
Referring to fig. 2, fig. 2 is a process flow chart of another busyness obtaining method of a service system according to the present invention.
On the basis of the above-described embodiment:
as a preferred embodiment, before acquiring the processing performance information of each associated IT resource in the business system, the method further includes:
the service system is identified by a service system URI (Uniform Resource Identifier).
To identify the business system, the business system is determined. In this embodiment, before the step of acquiring the processing performance information of each associated IT resource in the service system, the service system is uniquely identified by the service system URI to determine the service system, and then the busyness of the subsequent service system is calculated.
It should be noted that the service system identification here can be, but is not limited to, identification by URI, and the present application is not limited to this.
As a preferred embodiment, before acquiring the processing performance information of each associated IT resource in the business system, the method further includes:
judging whether the service system is connected or not through a Uniform Resource Locator (URL);
if yes, go to step S1;
if not, the abnormal state of the network connection is judged, and the busyness calculation of the service system is not carried out.
Before the step of acquiring the processing performance information of each associated IT resource in the service system, whether the service system is available or not needs to be judged, that is, whether the service system is connected or not needs to be judged; if the service system is not in the connected state, the condition that the service system is unavailable and is in the abnormal state of network connection is judged, and the busyness calculation of the service system is not carried out. Therefore, whether the service system is connected or not can be judged through the URL.
In addition, the method for determining whether the service system is available may be, but is not limited to, determining by URL, and the application is not limited thereto.
As a preferred embodiment, the IT resources associated in the business system include a database, middleware and a server, and the processing performance information of the server includes: the average utilization rate and the memory utilization rate of a Central Processing Unit (CPU) and the Processing performance information of the middleware include: the stack memory utilization rate and the heap memory utilization rate, and the processing performance information of the database comprises: the number of sessions.
Specifically, the associated IT resources in the business system comprise a database, middleware and a server; wherein, the processing performance information of the server comprises: average CPU utilization and memory utilization; the processing performance information of the middleware includes: stack memory utilization and heap memory utilization; the processing performance information of the database includes: the number of sessions. And respectively calculating different dimensions of the busyness of the database, the middleware and the server so as to determine the busyness of the service system.
It should be noted that, the deployment relationship among the database, the middleware, and the server is not particularly limited herein.
Furthermore, the middleware here may be an application server, such as tomcat; the server refers to a server of a machine room; however, the middleware is not limited to the application server, and the server is not limited to the server in the computer room, and the application is not limited to the specific type of the middleware and the server.
As a preferred embodiment, determining the busyness of each associated IT resource based on the processing performance information corresponding to each associated IT resource in the business system includes:
calculating the busyness of each associated IT resource based on a busyness relation formula, the number of processing performance information corresponding to each working state of each associated IT resource in the service system and the weight corresponding to each working state, wherein the working states comprise an overload state, a busyness state and a normal state;
the busyness relationship is:
the busyness of the associated IT resources is (N + busyness weight + M + overload weight + P + normal weight)/(N + M + P), where N is the number of processing performance information in a busy state, M is the number of processing performance information in an overload state, and P is the number of processing performance information in a normal state.
The processing performance information of each associated IT resource is calculated to obtain the busyness of the service system, and the busyness state of the service system in operation can be reflected.
In this embodiment, the busyness of each associated IT resource is calculated based on a busyness relation, the number of processing performance information in each working state of each associated IT resource in a business system, and a weight corresponding to each working state, wherein the working states include an overload state, a busyness state, and a normal state; the busyness of the associated IT resources is (N + busyness weight + M + overload weight + P + normal weight)/(N + M + P), where N is the number of processing performance information in a busy state, M is the number of processing performance information in an overload state, and P is the number of processing performance information in a normal state.
For example, when the busyness of the server is calculated, assuming that the processing performance information of the server includes the CPU average utilization rate and the memory utilization rate, where the operating state of the CPU average utilization rate is an overload state, the operating state of the memory utilization rate is a busy state, the busy weight is set to 20, the overload weight is set to 30, and the normal weight is set to 1, N is 1, M is 1, P is 0, and the busyness of the database is (1 × 20+ 1+ 30+ 1+ 0)/(1+1+0) is 25. And calculating the busyness of the middleware and the busyness of the database according to the calculation mode, and calculating the busyness of the service system based on the obtained busyness of the database, the busyness of the middleware and the busyness of the server. By calculating the processing performance information corresponding to each associated IT resource, the busyness of the service system can be obtained, and the busyness state of the operating service system can be reflected.
In addition, after the service system is identified by the service system URI, all associated IT resources whose associated relationships are logical in the UMP _ SUBJECT _ DEPENDENCE _ REL table are queried according to the service system URI, and the associated IT resources are stored in groups, that is, three groups of processing performance information of the database, processing performance information of the middleware, and processing performance information of the server are stored, where the UMP _ SUBJECT _ DEPENDENCE _ REL table is used to store the operating states of each group of associated IT resources and the weights corresponding to each operating state.
IT should be noted that, the weight values of the busy weight and the overload weight are fixed values, and are set based on the importance degree of the associated IT resource in the associated IT resource system, and the numerical relationship is that the overload weight > the busy weight > the normal weight.
The normal weight is usually set to 1 in practical applications, but the normal weight is not limited to being set to 1, and the present application is not limited thereto.
In the present application, the weight of each associated IT resource (i.e. database or middleware or server) is a percentage value, and the sum of the weights of the associated IT resources should not exceed 100%.
Furthermore, if the associated IT asset is always in an unconnected state during the sample computation time, no busy computation is performed.
As a preferred embodiment, determining the busyness of the business system based on the busyness of each associated IT resource comprises:
and performing weighted average calculation on the busyness of all the associated IT resources to determine the busyness of the service system.
The busyness of the business system is obtained by considering the fact that the busyness of the associated IT resources needs to be calculated, and the busyness of the business system can be accurately obtained. In the embodiment, the busyness of all the associated IT resources is subjected to weighted average calculation to determine the busyness of the service system. Specifically, if the associated IT resources are three types, namely, a database, middleware, and a server, the busyness of the business system is (busyness of the database + busyness of the middleware + busyness of the server)/3.
For example, if the calculated busyness of the database is 15, the calculated busyness of the middleware is 20, and the calculated busyness of the server is 25, the busyness of the traffic system is (15+20+25)/3 is 20. Therefore, the busyness of the accurate business system can be obtained by performing weighted average calculation on the busyness of all the associated IT resources.
As a preferred embodiment, further comprising:
judging whether the busyness of the service system is greater than a busyness threshold value;
if so, controlling the prompting device to send out prompting information.
In the prior art, the method has the advantages that the calculation of the busyness of various associated IT resources in the resource hierarchy is limited to the monitoring of the resource hierarchy, and the whole operation condition of the service system cannot be judged, so that the fault occurrence cannot be timely monitored, related personnel are informed to solve the fault, and the reliability and the accuracy of the evaluation of the whole operation condition of the service system are low.
In this embodiment, after determining the busyness of the business system based on the busyness of each associated IT resource, IT is determined whether the busyness of the business system is greater than a busyness threshold, and if the busyness of the business system is greater than the busyness threshold, IT is determined that the operation status of the business system is abnormal, and the prompting device is controlled to send out the prompting information. The busyness degree of the service system is compared with the busyness degree threshold value, the whole operation condition of the service system can be judged, so that the occurrence of faults can be monitored in time, related personnel can be informed of solving the faults, and the reliability and accuracy of evaluating the whole operation condition of the service system are high.
The prompting device may be, but is not limited to, a voice prompting device or a light prompting device, and the present application is not limited thereto.
Referring to fig. 3, fig. 3 is a schematic structural diagram of a busyness obtaining apparatus of a service system according to the present invention.
The busyness acquiring device of the service system comprises:
a memory 31 for storing a computer program;
a processor 32 for implementing the steps of the busyness obtaining method of the traffic system as described above when executing the computer program.
For the introduction of the busyness obtaining device of the service system provided by the present invention, please refer to the above embodiment of the present invention, and the present invention is not described herein again.
The invention also provides a busyness obtaining system of the service system, which comprises:
the acquiring unit is used for acquiring processing performance information corresponding to each associated IT resource in the service system;
the first determining unit is used for determining the busyness of each associated IT resource based on the processing performance information corresponding to each associated IT resource in the service system;
a second determining unit for determining the busyness of the business system based on the busyness of each associated IT resource.
For introducing the busyness obtaining system of the service system provided by the invention, please refer to the embodiment of the invention, which is not described herein again.
The invention also provides a computer readable storage medium, on which a computer program is stored, and when being executed by a processor, the computer program realizes the steps of the busyness obtaining method of the service system.
For the introduction of a computer-readable storage medium provided by the present invention, please refer to the above-mentioned embodiments of the present invention, which are not described herein again.
It is further noted that, in the present specification, relational terms such as first and second, and the like are used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other identical elements in a process, method, article, or apparatus that comprises the element.
Those of skill would further appreciate that the various illustrative elements and algorithm steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, computer software, or combinations of both, and that the various illustrative components and steps have been described above generally in terms of their functionality in order to clearly illustrate this interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.

Claims (10)

1. A busyness acquisition method of a service system is characterized by comprising the following steps:
acquiring processing performance information corresponding to each associated Internet basic IT resource in a service system;
determining the busyness of each associated IT resource based on the processing performance information corresponding to each associated IT resource in the business system;
determining a busyness of the business system based on a busyness of each of the associated IT resources.
2. The method of claim 1, wherein before obtaining the processing performance information of each associated IT resource in the business system, the method further comprises:
and identifying the service system through a Uniform Resource Identifier (URI) of the service system.
3. The method of claim 1, wherein before obtaining the processing performance information of each associated IT resource in the business system, the method further comprises:
judging whether the service system is communicated or not through a Uniform Resource Locator (URL);
if so, entering a step of acquiring the processing performance information corresponding to each associated Internet basic IT resource in the service system;
if not, judging that the network connection is in an abnormal state, and not calculating the busyness of the service system.
4. The busyness obtaining method of the business system of claim 1, wherein the IT resources associated in the business system include a database, middleware, and a server, and the processing performance information of the server includes: the average utilization rate and the memory utilization rate of the CPU, and the processing performance information of the middleware comprises: stack memory usage and heap memory usage, the processing performance information of the database including: the number of sessions.
5. The method of claim 1, wherein determining the busyness of each associated IT resource based on the processing performance information corresponding to each associated IT resource in the business system comprises:
calculating the busyness of each associated IT resource based on a busyness relation, the number of the processing performance information corresponding to each working state of each associated IT resource in the service system and the weight corresponding to each working state, wherein the working states comprise an overload state, a busy state and a normal state;
the busyness relationship is:
the busyness of the associated IT resources is (N + busyness weight + M + overload weight + P + normal weight)/(N + M + P), where N is the number of the processing performance information in a busy state, M is the number of the processing performance information in an overload state, and P is the number of the processing performance information in a normal state.
6. The method of claim 5, wherein determining the busyness of the business system based on the busyness of each of the associated IT resources comprises:
and performing weighted average calculation on the busyness of all the associated IT resources to determine the busyness of the service system.
7. The busyness acquisition method of the traffic system as claimed in claim 1, further comprising:
judging whether the busyness of the service system is greater than a busyness threshold value;
if so, controlling the prompting device to send out prompting information.
8. A busyness acquiring apparatus of a traffic system, comprising:
a memory for storing a computer program;
a processor for implementing the steps of the busyness acquisition method of the traffic system according to any one of claims 1 to 7 when executing said computer program.
9. A busyness acquisition system for a traffic system, comprising:
the acquiring unit is used for acquiring processing performance information corresponding to each associated IT resource in the service system;
a first determining unit, configured to determine a busyness of each associated IT resource in the business system based on the processing performance information corresponding to each associated IT resource;
a second determining unit, configured to determine a busyness of the business system based on a busyness of each of the associated IT resources.
10. A computer-readable storage medium, having stored thereon a computer program which, when being executed by a processor, carries out the steps of the busyness acquisition method of a traffic system according to any one of claims 1 to 7.
CN202010878655.4A 2020-08-27 2020-08-27 Busyness acquisition method of business system and related components Pending CN112084392A (en)

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Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102916832A (en) * 2012-09-18 2013-02-06 冯晋阳 Busyness acquiring method and busyness acquiring system for service equipment of business system
CN102916831A (en) * 2012-09-18 2013-02-06 冯晋阳 Method and system for acquiring health degree of business system

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN102916832A (en) * 2012-09-18 2013-02-06 冯晋阳 Busyness acquiring method and busyness acquiring system for service equipment of business system
CN102916831A (en) * 2012-09-18 2013-02-06 冯晋阳 Method and system for acquiring health degree of business system

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