CN112017654A - Method and system for realizing non-interface office based on human-computer voice interaction - Google Patents
Method and system for realizing non-interface office based on human-computer voice interaction Download PDFInfo
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- CN112017654A CN112017654A CN202010690404.3A CN202010690404A CN112017654A CN 112017654 A CN112017654 A CN 112017654A CN 202010690404 A CN202010690404 A CN 202010690404A CN 112017654 A CN112017654 A CN 112017654A
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- 230000003993 interaction Effects 0.000 title claims abstract description 14
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- 238000004891 communication Methods 0.000 claims abstract description 4
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- 238000013479 data entry Methods 0.000 claims abstract description 4
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/26—Speech to text systems
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/28—Constructional details of speech recognition systems
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L17/00—Speaker identification or verification techniques
- G10L17/22—Interactive procedures; Man-machine interfaces
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
- G10L2015/223—Execution procedure of a spoken command
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Abstract
The invention relates to a method for realizing non-interface office based on human-computer voice interaction, which comprises the steps of establishing a user side, collecting a user voice instruction and outputting a voice reply; establishing a voice middle platform, and realizing the functions of voice instruction editing, translation, reply, scheduling and data analysis by establishing a conversation scene flow, building intention words, establishing a proprietary word bank, defining trigger conditions and managing reply nodes; the API platform is opened, a callback type is constructed, a universal control platform is constructed, and access to a third party or access to the third party is facilitated; the voice center station recognizes the voice information into an intention text, and whether necessary conditions are missing or not is carried out, if the necessary conditions are missing, the necessary conditions are obtained by replying a question, and if the necessary conditions are met, corresponding channel data scheduling is carried out through the API platform, so that data query, data entry, equipment scheduling and cooperative voice communication are realized. The office system comprises a user side, a voice middle station and an API platform which are sequentially connected. The operation information input speed is increased, the interface office frequency is reduced, and the office efficiency is improved.
Description
Technical Field
The invention relates to the technical field of intelligent voice and AI (artificial intelligence), in particular to a method and a system for realizing non-interface office based on human-computer voice interaction.
Background
The office mode of enterprises is upgraded from papery office to paperless office mode years ago, and the efficiency improvement and the data management efficiency improvement are obvious. At present, the office mode of an enterprise enters the bottleneck period again, the enterprise system is numerous and complicated, the operation is complex, the learning cost is high, the manual management cost of the enterprise is increased year by year under the condition that the market competition is increasingly severe, the enterprise needs to prompt the working efficiency by breaking through the office mode, the manual success is reduced, and the market competition advantage is improved.
In recent years, intelligent voice develops well under the conditions of hardware innovation and algorithm addition, is fully verified in a consumer-level market, and more enterprises perform intelligent voice transformation on consumer-level terminals so as to improve the operation experience of consumers and reduce the operation difficulty.
Disclosure of Invention
The invention aims to solve the technical problem of providing a method and a system for realizing non-interface office based on human-computer voice interaction so as to overcome the defects in the prior art.
The technical scheme for solving the technical problems is as follows: a method for realizing non-interface office based on human-computer voice interaction comprises the following steps:
s100, establishing a user side, and collecting a user voice instruction and outputting a voice reply;
s200, constructing a voice middle platform, and realizing the functions of voice instruction editing, translation, reply, scheduling and data analysis by establishing a conversation scene flow, building intention words, establishing a proprietary word bank, defining trigger conditions and managing reply nodes;
s300, opening an API platform, constructing a callback type, and constructing a universal control platform, so that a third party can be accessed conveniently or accessed conveniently;
s400, the voice center station recognizes the voice information into an intention text, whether necessary conditions are missing or not is carried out, if the necessary conditions are missing, a question is replied to obtain the missing conditions, and if the conditions are met, corresponding channel data scheduling is carried out through an API platform, so that data query, data entry, equipment scheduling and cooperative voice communication are realized.
On the basis of the technical scheme, the invention can be further improved as follows.
Further, the user side is divided into hardware acquisition, mobile end acquisition and PC end acquisition.
Further, the user end adopts a bone voiceprint sensor for user identification.
Further, the callback types include display text, voice text, H5 page, operation status.
An office system for realizing no interface based on human-computer voice interaction comprises: the system comprises a user side, a voice middle station and an API platform, wherein the user side, the voice middle station and the API platform are connected in sequence.
The invention has the beneficial effects that: different from the traditional paperless office, the intelligent voice office can break the constraints of places and time, improve the operation information input speed, reduce the interface office frequency and improve the office efficiency; through the bone voiceprint recognition technology, the non-inductive system login is realized, the leakage of a system account password is avoided, the operation records of enterprise employees are completely and correctly recorded, and the data security is improved.
Drawings
FIG. 1 is a diagram of a system for implementing an interface-less office based on human-computer voice interaction according to the present invention.
Detailed Description
The principles and features of this invention are described below in conjunction with the following drawings, which are set forth by way of illustration only and are not intended to limit the scope of the invention.
Example 1
A method for realizing non-interface office based on human-computer voice interaction comprises the following steps:
s100, establishing a user side, and collecting a user voice instruction and outputting a voice reply;
s200, constructing a voice middle platform, and realizing the functions of voice instruction editing, translation, reply, scheduling and data analysis by establishing a conversation scene flow, building intention words, establishing a proprietary word bank, defining trigger conditions and managing reply nodes;
s300, opening an API platform, constructing a callback type, and constructing a universal control platform, so that a third party can be accessed conveniently or accessed conveniently;
s400, the voice center station recognizes the voice information into an intention text, whether necessary conditions are missing or not is carried out, if the necessary conditions are missing, a question is replied to obtain the missing conditions, and if the conditions are met, corresponding channel data scheduling is carried out through an API platform, so that data query, data entry, equipment scheduling and cooperative voice communication are realized.
Example 2, this example is a further improvement on example 1, and it is specifically as follows:
the user side comprises hardware acquisition, mobile end acquisition and PC end acquisition.
Example 3, this example is a further improvement on the basis of example 1 or 2, and it is specifically as follows:
and the user end adopts a bone voiceprint sensor for user identification.
Example 4, this example is a further improvement on the basis of example 1, 2 or 3, and specifically includes the following:
callback types include display text, voice text, H5 page, operational status.
As shown in fig. 1, an office system for implementing non-interface based on human-computer voice interaction includes: the system comprises a user side, a voice middle station and an API platform, wherein the user side, the voice middle station and the API platform are connected in sequence.
Although embodiments of the present invention have been shown and described above, it is understood that the above embodiments are exemplary and should not be construed as limiting the present invention, and that variations, modifications, substitutions and alterations can be made to the above embodiments by those of ordinary skill in the art within the scope of the present invention.
Claims (5)
1. A method for realizing non-interface office based on human-computer voice interaction is characterized by comprising the following steps:
s100, establishing a user side, and collecting a user voice instruction and outputting a voice reply;
s200, constructing a voice middle platform, and realizing the functions of voice instruction editing, translation, reply, scheduling and data analysis by establishing a conversation scene flow, building intention words, establishing a proprietary word bank, defining trigger conditions and managing reply nodes;
s300, opening an API platform, constructing a callback type, and constructing a universal control platform, so that a third party can be accessed conveniently or accessed conveniently;
s400, the voice center station recognizes the voice information into an intention text, whether necessary conditions are missing or not is carried out, if the necessary conditions are missing, a question is replied to obtain the missing conditions, and if the conditions are met, corresponding channel data scheduling is carried out through an API platform, so that data query, data entry, equipment scheduling and cooperative voice communication are realized.
2. The method of claim 1, wherein the user terminal is divided into a hardware terminal, a mobile terminal and a PC terminal.
3. The method for realizing the non-interface office based on the human-computer voice interaction as claimed in claim 1 or 2, wherein the user end adopts a bone voiceprint sensor for user identification.
4. The method for realizing the non-interface office based on the human-computer voice interaction as claimed in claim 1, wherein the callback type comprises display text, voice text, H5 page and operation state.
5. An office system for realizing no interface based on human-computer voice interaction is characterized by comprising: the system comprises a user side, a voice middle station and an API platform, wherein the user side, the voice middle station and the API platform are connected in sequence.
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Citations (6)
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CN102883041A (en) * | 2012-08-02 | 2013-01-16 | 聚熵信息技术(上海)有限公司 | Voice control device and method for mobile terminal |
CN108694942A (en) * | 2018-04-02 | 2018-10-23 | 浙江大学 | A kind of smart home interaction question answering system based on home furnishings intelligent service robot |
CN110209791A (en) * | 2019-06-12 | 2019-09-06 | 百融云创科技股份有限公司 | It is a kind of to take turns dialogue intelligent speech interactive system and device more |
CN110619878A (en) * | 2019-10-17 | 2019-12-27 | 苏州思必驰信息科技有限公司 | Voice interaction method and device for office system |
CN110931010A (en) * | 2019-12-17 | 2020-03-27 | 用友网络科技股份有限公司 | Voice control system |
CN111128126A (en) * | 2019-12-30 | 2020-05-08 | 上海浩琨信息科技有限公司 | Multi-language intelligent voice conversation method and system |
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- 2020-07-17 CN CN202010690404.3A patent/CN112017654A/en active Pending
Patent Citations (6)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN102883041A (en) * | 2012-08-02 | 2013-01-16 | 聚熵信息技术(上海)有限公司 | Voice control device and method for mobile terminal |
CN108694942A (en) * | 2018-04-02 | 2018-10-23 | 浙江大学 | A kind of smart home interaction question answering system based on home furnishings intelligent service robot |
CN110209791A (en) * | 2019-06-12 | 2019-09-06 | 百融云创科技股份有限公司 | It is a kind of to take turns dialogue intelligent speech interactive system and device more |
CN110619878A (en) * | 2019-10-17 | 2019-12-27 | 苏州思必驰信息科技有限公司 | Voice interaction method and device for office system |
CN110931010A (en) * | 2019-12-17 | 2020-03-27 | 用友网络科技股份有限公司 | Voice control system |
CN111128126A (en) * | 2019-12-30 | 2020-05-08 | 上海浩琨信息科技有限公司 | Multi-language intelligent voice conversation method and system |
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