CN112016950A

CN112016950A - Method, device and system for processing service point information

Info

Publication number: CN112016950A
Application number: CN201910473024.1A
Authority: CN
Inventors: 于志平; 王一琅
Original assignee: Koubei Shanghai Information Technology Co Ltd
Current assignee: Koubei Shanghai Information Technology Co Ltd
Priority date: 2019-05-31
Filing date: 2019-05-31
Publication date: 2020-12-01

Abstract

The application discloses a method, a device and a system for processing service point information, relates to the technical field of information processing, and can improve the processing efficiency of the service point information. The method comprises the following steps: scanning the order identification code to obtain an order identification; sending an order acquisition request, wherein the acquisition request carries the order identification and a login user identification; receiving order information corresponding to the order identification; and sending a payment request of the order information so as to update the service integral information corresponding to the login user identifier according to the order information after judging that the order information is successfully paid. The method and the device are suitable for processing the service point information.

Description

Method, device and system for processing service point information

Technical Field

The present application relates to the field of information processing technologies, and in particular, to a method, an apparatus, and a system for processing service score information.

Background

The market refers to a market composed of various stores which are gathered together, and is a large store with a large area and complete goods. Along with the improvement of living standard of people, more and more people choose to shop in a shopping mall. And people may choose to register mall members for better service.

At present, in the shopping process of a shopping mall of a member user, the traditional shopping process is that the user needs to bill the store, the user holds a receipt to a shopping mall settlement place for settlement, the user needs to show a member certificate during settlement, business points of the user shopping mall members are accumulated after settlement is successful, and the user can hold the receipt which is successful in settlement as a goods taking certificate to take goods in the store or go to a specified goods taking place to take goods.

However, if the member user shows the member certificate for a long time, the above-mentioned service point processing method will affect the efficiency of the service point processing of the user, and if the member user cannot show the member certificate in the field, the service point of the user cannot be accumulated, which results in the failure of the service point processing.

Disclosure of Invention

In view of this, the present application provides a method, an apparatus, and a system for processing service integration information, and mainly aims to solve the technical problem that the conventional member service integration processing method is low in processing efficiency.

According to an aspect of the present application, there is provided a method for processing service credit information, which is applicable to a user client side, the method including:

scanning the order identification code to obtain an order identification;

sending an order acquisition request, wherein the acquisition request carries the order identification and a login user identification;

receiving order information corresponding to the order identification;

and sending a payment request of the order information so as to update the service integral information corresponding to the login user identifier according to the order information after judging that the order information is successfully paid.

Optionally, the service point information includes first point information and/or second point information, where the first point information is queried according to a store identifier and the login user identifier, and the second point information is queried according to a store identifier and the login user identifier.

Optionally, the method further includes: and receiving and outputting the update information of the service point information.

Optionally, the update information is determined according to the member information corresponding to the login user identifier, the order information, and the payment information corresponding to the order information, and in combination with whether the current time is within a preset activity time period.

Optionally, if the corresponding member information is not queried according to the login user identifier, the method further includes: receiving and outputting successful registration information for member registration according to the login user identification; or receive and output guidance information of the registered member.

Optionally, the order information is obtained by updating original order information corresponding to the order identifier according to member information corresponding to the login user identifier, where the member information includes store member information and/or store member information.

Optionally, the obtaining request further carries terminal location information of the terminal where the obtaining request is located; the order information is received when it is determined that the terminal position information matches store position information corresponding to a store identification.

Optionally, the method further includes: receiving a pickup voucher identification code, the pickup voucher identification code received upon determining that the order information payment was successful; outputting the goods-taking voucher identification code; and receiving response information of successful delivery and outputting the response information, wherein the response information is received when the delivery is determined to be successful according to a code scanning result of the delivery voucher identification code.

Optionally, before sending the payment request of the order information, the method further includes: storing the received order information in a preset storage position, wherein the preset storage position stores a plurality of pieces of order information to be selected for payment; combining one or more pieces of order information of the plurality of payments to be selected to generate combined order information; and sending a payment request of the combined order information so as to update the service integral information corresponding to the login user identifier according to the combined order information after judging that the combined order information is successfully paid.

Optionally, the method further includes: configuring distribution address information corresponding to the order information; and sending a distribution request carrying the distribution address information so as to send a distribution instruction of goods corresponding to the order information according to the distribution address information after the order information is determined to be paid successfully.

Optionally, if the order information is closed or completed, the method further includes: and receiving and outputting the prompt information that the order information is closed or completed.

Optionally, the method further includes: and receiving and outputting the payment success information corresponding to the order information.

According to another aspect of the present application, a method for processing service credit information is provided, which is applicable to a merchant management device side, and the method includes:

creating and submitting order information;

receiving an order identification code corresponding to the order information;

and outputting the order identification code so that the client receives the corresponding order information through code scanning, and updating the service score information corresponding to the client login user identification after the order information is successfully paid.

Optionally, creating order information specifically includes: scanning the goods identification code to obtain a goods identification; inquiring the goods information corresponding to the goods identification; and creating the order information according to the goods information.

Optionally, after the order information is created according to the item information, the method further includes: scanning the current goods identification code to obtain a target goods identification; inquiring target goods information corresponding to the target goods identification; and adding the target goods information in the created order information.

Optionally, the method further includes: receiving payment success information corresponding to the order information; and outputting the payment success information.

Optionally, the method further includes: scanning the goods taking voucher identification code output by the client to obtain a goods taking voucher identification, wherein the goods taking voucher identification code is received by the client when the order information payment is determined to be successful; sending a goods picking request carrying the goods picking voucher identification so as to carry out goods picking verification and cancellation treatment according to the goods picking voucher identification; and receiving and outputting the goods-taking and checking processing result.

According to another aspect of the present application, there is provided a service credit information processing apparatus, applicable to a user client side, the apparatus including:

the acquisition module is used for scanning the order identification code to acquire the order identification;

a sending module, configured to send an order obtaining request, where the obtaining request carries the order identifier and a login user identifier;

the receiving module is used for receiving order information corresponding to the order identification;

the sending module is further configured to send a payment request of the order information, so that after the order information is judged to be successfully paid, service point information corresponding to the login user identifier is updated according to the order information.

Optionally, the apparatus further comprises: an output module; the receiving module is further configured to receive update information of the service score information; and the output module is used for outputting the updated information.

Optionally, the receiving module is further configured to receive registration success information for performing member registration according to the login user identifier if corresponding member information is not queried according to the login user identifier; the output module is further used for outputting the registration success information; the receiving module is also used for receiving the guide information of the registered member; the output module is further configured to output the guidance information.

Optionally, the apparatus further comprises: an output module; the receiving module is further used for receiving a goods-picking voucher identification code, and the goods-picking voucher identification code is received when the order information payment is determined to be successful; the output module is used for outputting the goods picking voucher identification code; the receiving module is further used for receiving response information of successful goods picking, and the response information is received when the goods picking is determined to be successful according to a code scanning result of the goods picking voucher identification code; the output module is further configured to output the response information.

Optionally, the apparatus further comprises: a storage module and a merging module; the storage module is used for storing the received order information in a preset storage position before sending the payment request of the order information, and the preset storage position stores a plurality of pieces of order information to be selected for payment; the merging module is used for merging one or more of the order information to be selected for payment to generate combined order information; the sending module is further configured to send a payment request of the combined order information, so that after it is determined that the combined order information is successfully paid, service point information corresponding to the login user identifier is updated according to the combined order information.

Optionally, the apparatus further comprises: a configuration module; the configuration module is used for configuring the distribution address information corresponding to the order information; the sending module is further configured to send a delivery request carrying the delivery address information, so that after the order information is determined to be paid successfully, a delivery instruction of goods corresponding to the order information is sent according to the delivery address information.

Optionally, the apparatus further comprises: an output module; the receiving module is further configured to receive a prompt message that the order information is closed or completed if the order information is closed or completed; and the output module is used for outputting the prompt information.

Optionally, the apparatus further comprises: an output module; the receiving module is further configured to receive payment success information corresponding to the order information; and the output module is used for outputting the payment success information.

According to another aspect of the present application, there is provided a device for processing service credit information, which is applicable to a merchant management device side, the device including:

the creating module is used for creating order information;

the submitting module is used for submitting the order information;

the receiving module is used for receiving the order identification code corresponding to the order information;

and the output module is used for outputting the order identification code so that the client receives the corresponding order information through code scanning, and updating the service score information corresponding to the client login user identification after the order information is successfully paid.

Optionally, the creating module is specifically configured to scan a product identification code to obtain a product identifier; inquiring the goods information corresponding to the goods identification; and creating the order information according to the goods information.

Optionally, the apparatus further comprises: a code scanning module and a query module; the code scanning module is used for scanning the current goods identification code to obtain a target goods identification; the query module is used for querying the target goods information corresponding to the target goods identification; the creating module is further configured to add the target item information to the created order information.

Optionally, the receiving module is further configured to receive payment success information corresponding to the order information; the output module is further used for outputting the payment success information.

Optionally, the apparatus further comprises: the code scanning module and the sending module; the code scanning module is used for scanning the goods taking voucher identification code output by the client to obtain a goods taking voucher identification, wherein the goods taking voucher identification code is received by the client when the order information payment is determined to be successful; the sending module is used for sending the goods picking request carrying the goods picking voucher identifier so as to carry out goods picking verification and cancellation processing according to the goods picking voucher identifier; the receiving module is also used for receiving the goods-taking and goods-checking processing result; and the output module is used for outputting the goods picking and verifying processing result.

According to yet another aspect of the present application, there is provided a storage medium having stored thereon a computer program which, when executed by a processor, implements the above-described processing method applicable to service credit information on a user client side.

According to yet another aspect of the present application, there is provided a client device, including a storage medium, a processor, and a computer program stored on the storage medium and executable on the processor, the processor implementing the above processing method applicable to service credit information on a client side of a user when executing the program.

According to still another aspect of the present application, there is provided a storage medium having stored thereon a computer program which, when executed by a processor, implements the above-described processing method applicable to business point information on a merchant management apparatus side.

According to still another aspect of the present application, there is provided a merchant management device, including a storage medium, a processor, and a computer program stored on the storage medium and executable on the processor, where the processor implements the above processing method applicable to the business point information on the merchant management device side when executing the program.

According to another aspect of the present application, there is provided a system for processing service credit information, including: the client device, the server and the merchant management device;

the server is used for receiving order information submitted by the merchant management equipment; generating an order identification code corresponding to the order information and returning the order identification code to the merchant management equipment for outputting; receiving an order acquisition request sent by the client device, wherein the acquisition request carries a login user identifier and an order identifier obtained by scanning the order identifier code by the client device; sending the order information corresponding to the order identifier to the client device; receiving a payment request for the order information sent by the client equipment; and after the order information payment is judged to be successful, updating the service point information corresponding to the login user identification according to the order information.

By means of the technical scheme, compared with the traditional member service point processing mode, the method, the device and the system for processing the service point information can create and submit order information according to user requirements by a merchant management device side, a subsequent user client can scan the order identification code of the order information to further obtain the order information, and after the order payment is successful, a background automatically updates the service point information corresponding to the client login user identification according to the order information. The whole process is simple and quick, the user does not need to actively show the member voucher, the corresponding business score can be automatically accumulated by the background after the order is paid, the efficiency and the success rate of business score processing are improved, and the user experience is also improved.

The foregoing description is only an overview of the technical solutions of the present application, and the present application can be implemented according to the content of the description in order to make the technical means of the present application more clearly understood, and the following detailed description of the present application is given in order to make the above and other objects, features, and advantages of the present application more clearly understandable.

Drawings

The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:

fig. 1 is a schematic flowchart illustrating a method for processing service credit information according to an embodiment of the present application;

fig. 2 is a schematic flow chart illustrating another method for processing service credit information according to an embodiment of the present application;

fig. 3 is a schematic flow chart illustrating a further method for processing service credit information according to an embodiment of the present application;

fig. 4 is a schematic flowchart illustrating a further method for processing service score information according to an embodiment of the present application;

fig. 5 is a schematic flowchart illustrating an example application scenario provided in an embodiment of the present application;

fig. 6 is a schematic flowchart illustrating another example application scenario provided in an embodiment of the present application;

fig. 7 is a schematic structural diagram illustrating a service credit information processing apparatus according to an embodiment of the present application;

fig. 8 is a schematic structural diagram illustrating another service score information processing apparatus provided in an embodiment of the present application;

fig. 9 is a schematic structural diagram illustrating a further apparatus for processing service credit information according to an embodiment of the present application;

fig. 10 is a schematic structural diagram illustrating a processing apparatus for processing service score information according to an embodiment of the present application;

fig. 11 shows a schematic structural diagram of a system for processing service credit information according to an embodiment of the present application.

Detailed Description

The present application will be described in detail below with reference to the accompanying drawings in conjunction with embodiments. It should be noted that the embodiments and features of the embodiments in the present application may be combined with each other without conflict.

The method aims at the technical problem that the processing efficiency of the traditional member service point processing mode is low. The embodiment provides a method for processing service credit information, as shown in fig. 1, which is applicable to a user client side, and the method includes:

101. and the client scans the order identification code to obtain the order identification. The order identification code can be a one-dimensional bar code, a two-dimensional bar code or other multi-dimensional bar codes, and the order identification can be an order ID number or name. In this embodiment, the merchant management device side may select a corresponding item to generate order information according to a requirement of the user, and then may request the server side to generate an order identification code corresponding to the order information for output and display, so that the user client side can scan the order.

102. And sending an order acquisition request to a server. The obtaining request carries the order identification obtained by scanning the code and the login user identification of the current login client. The login user identification may be a user name or an ID number, etc. The acquisition request is automatically triggered by a code scan operation. After receiving the acquisition request, the server may query order information corresponding to the order identifier, where the order information is uploaded by the merchant management device in advance when requesting the order identifier. And the login user identification is used for indicating to track the member account of the user.

103. And receiving order information which is sent by the server and corresponds to the order identification. In order to make the user know the content of the order information, after the order information is received, the order information can be output and displayed.

104. And sending a payment request of the order information.

Furthermore, after the server side judges that the order information payment is successful, the service point information corresponding to the login user identification is updated according to the order information. Wherein, updating the service point information may include adding or upgrading the original service point according to the order information. For example, according to the settlement content of the order information, the number of the service points which can be accumulatively acquired this time is inquired, and then accumulation is performed on the basis of the original service points of the login user identifier, so that the latest service points of the user are obtained.

By the method for processing the service point information applied to the client side of the user, the whole process is simple and quick, the user does not need to actively show a member certificate, corresponding service points can be automatically accumulated by the background after order payment, the efficiency and the success rate of service point processing are improved, and the user experience is also improved.

Further, as a refinement and an extension of the specific implementation of the foregoing embodiment, in order to fully describe the specific implementation process of the present embodiment, the present embodiment provides another method for processing service credit information, as shown in fig. 2, which is also applied to the user client side, and the method includes:

201. and the client scans the order identification code output by the merchant management equipment to obtain the order identification.

202. And sending an order acquisition request to a server. The obtaining request carries the obtained order identification and the login user identification of the current login client.

203. And receiving order information corresponding to the order identification.

In order to ensure the security of sending the order information, as an optional way, before sending the order information, safety judgment needs to be performed according to the terminal position of the terminal where the client is located, and correspondingly, the order acquisition request sent by the client also needs to carry the terminal position information of the terminal where the client is located; the server side inquires corresponding order information according to the order identification, acquires the corresponding shop identification from the order information, matches terminal position information carried in the order acquisition request with shop position information corresponding to the shop identification, and if the terminal position information and the shop position information are not matched, the terminal where the client side is located is not in the shop position range, the client side is located outside the shop position range, and acquires the order information. Here, the identification area may be divided for each store according to the size of the store according to actual needs so that the store can be correctly matched when identifying the terminal position information.

The order information in this embodiment is sent when the server determines that the terminal location information in the order acquisition request matches the store location information corresponding to the store identifier, and is received by the client. By the method, the order security can be ensured, and the leakage of the user privacy is reduced.

Further, in addition to the above optional manner, according to an actual situation, the server may match the terminal location information carried in the order acquisition request with the mall location information corresponding to the mall identifier (for example, the mall identifier may be acquired from the corresponding order information), if the terminal location information is matched with the mall location information, the corresponding order information is sent, and if the terminal location information is not matched with the mall location information, it is indicated that the terminal where the client is located is not within the range of the mall location.

When the order information of the member user is processed, because member preferential verification processing exists, and the order information usually edited by the merchant management device does not include the content of whether the user is a member, in order to obtain accurate order information in combination with the member user information, as an optional way, the server can update the original order information corresponding to the order identifier according to the member information corresponding to the login user identifier, and further, the order information in this embodiment can be obtained by updating the original order information corresponding to the order identifier according to the member information corresponding to the login user identifier, and further, optionally, the member information can include mall member information and/or store member information, and besides, the member information can also include application platform member information corresponding to the client. For example, after receiving the order acquisition request, the server determines, through database query, whether the user is a member of the store a, a member of the store b, or a member of the application platform c corresponding to the client according to the registered user identifier. And then updating original order information corresponding to the order identification according to the current preferential payment information of the three members.

When the server side inquires the order information, the server side can inquire the current state of the order information, and the description content refers to the processing process when the order information is in the in-progress state. If the order information is closed or completed, in order to avoid the user from performing invalid payment operation on the order information subsequently, as an optional mode, the server side can send corresponding prompt information to the client side to prompt that the order information is closed or completed, so that the client side receives and outputs the prompt information. In actual operation, there may be a network delay or a user misoperation that causes the user to attempt to repeatedly acquire order information. For example, the order is not updated locally in real time and is closed or completed, and the user client requests to obtain the order information again and then receives the prompt message that the order information is closed or completed.

204. And storing the received order information in a preset storage position.

The preset storage position stores a plurality of pieces of order information to be selected for payment, and for the embodiment, the preset storage position can be preset according to actual requirements, such as a database, a table or a cache. It should be noted that the order information to be selected for payment may be order information associated with an order that is a good item selected in advance but for which payment is not made. For example, in a practical application scenario, in order to help a user understand the usage, the preset storage location may be understood as a shopping cart, and after the client receives the order information, the order information may be automatically or manually stored in the shopping cart by the user (for example, for a reason that payment is not temporarily needed), so as to be queried later.

205. And combining one or more pieces of order information to be selected for payment to generate combined order information.

In this embodiment, one or more pieces of order information may be selected from the plurality of pieces of order information to be selected for payment according to actual needs, and combined, for example, selected and combined according to rules such as orders of the same store, orders of the same time period, orders of the same mall, and the like. Or manually by the user, which orders to merge, etc. For example, the order information to be selected for payment is combined with the Ord0, Ord1 and Ord2 to generate combined order information, wherein the contents of the item information, the payment amount and the like are generated according to the contents of the Ord0, Ord1 and Ord 2.

206. And sending a payment request of the combined order information to the server.

Furthermore, after the server side judges that the combined order information payment is successful, the service integration information corresponding to the login user identification is updated according to the combined order information. Therefore, when the user performs one-time payment operation, the background can automatically update the service point information of the member user according to the plurality of order information.

The above is to pay multiple order information at the same time, however, under the condition that there is no other order that needs to be paid or only the current order is paid, for the embodiment, the payment request of the order information may be directly sent according to the user instruction, so that after the order information payment is determined to be successful, the service credit information corresponding to the login user identifier is updated according to the order information. Because the user may be both a store member user and a mall member user, or only one of the store member user and the mall member user; in order to update the business point information of multiple related member users of the user at the same time, optionally, the business point information in this embodiment may specifically include first point information and/or second point information, where the first point information is queried by the server according to a mall identifier (for example, a mall identifier obtained from order information) and a login user identifier, and the second point information is queried by the server according to a store identifier (for example, a store identifier obtained from order information) and a login user identifier.

It should be noted that, in this embodiment, the service point information may include, in addition to the two kinds of point information, member user service point information of an application platform corresponding to the client, and the like, so that a user can update the plurality of relevant member user service point information of the user at the same time through one payment operation.

207. And receiving and outputting the updated information of the service point information.

Optionally, the update information is determined by the server side according to the member information corresponding to the login user identifier, the order information, and the payment information corresponding to the order information, and in combination with whether the current time is within the preset activity time period. For example, the server may comprehensively determine, with reference to the store member level, the mall member level, the order payment amount, whether the point doubling goods exist, whether the order payment time is in the store member activity time period, whether the order payment time is in the mall member activity time period, and other factors of the user, update the original business point of the user. In this way, the service points of a plurality of related member users of the user can be more comprehensively and accurately updated.

The description content is the content realized when the server inquires corresponding member information according to the login user identifier, however, if the server does not inquire corresponding member information according to the login user identifier, in order to help the user to quickly register the member user and improve the member registration efficiency, as an optional way, the server can perform member registration according to the login user identifier, for example, user information filled when the user inquires a previously registered account through the login user identifier, and then perform quick member registration based on the user information, which may include store member registration and/or store member registration; correspondingly, the client can receive and output the registration success information of the member registration according to the login user identification.

In addition to the above alternative, the server may send guidance information of the registered member to the client, and accordingly, the client may receive and output the guidance information of the registered member. By the method, the efficiency of member registration can be improved, more complete member user information can be filled in, the condition that the member registration fails due to incomplete filling of the user information is avoided, and the success rate of the member registration is improved.

208. Receiving a pick-up voucher identification code. The goods picking voucher identification code is sent when the server side determines that the order information payment is successful, and then the goods picking voucher identification code is received by the client side. The credential identification code may include a numeric identification code, a two-dimensional code, a bar code, and the like.

209. And outputting the identification code of the goods-taking voucher.

210. And receiving and outputting response information of successful delivery.

The response information is sent when the server side determines that the goods picking is successful according to the code scanning result of the goods picking voucher identification code, and then the response information is received by the client side. In this way, the user can know whether the goods taking voucher identification code is successfully verified. For example, the user client receives the two-dimensional code of the goods-taking voucher, then the two-dimensional code can be displayed during goods taking, if goods are taken from a merchant, the merchant management equipment can scan the two-dimensional code, and after code scanning and verification are successful, the corresponding goods can be delivered to the user; if from the express delivery cabinet shipment of drawing, can sweep the sign indicating number to this two-dimensional code by the express delivery cabinet and sweep the sign indicating number, after sweeping sign indicating number verification and selling successfully, open corresponding cabinet door, the user can follow the express delivery cabinet and take out corresponding goods like this.

Besides the goods taking mode, different requirements of users are met in order to enrich the goods taking means. Further, as an optional mode, the distribution address information corresponding to the order information can be configured on line through the client; and then sending a distribution request carrying distribution address information to the service end, so that the service end sends a distribution instruction of goods corresponding to the order information according to the distribution address information after determining that the order information is paid successfully. This enables an automated goods delivery process. By the method, safety judgment is carried out according to the terminal position information, and the safety of order information sending is ensured. The received goods picking success response information is output, so that the user can know whether the goods picking voucher identification code is successfully verified and sold, and the goods picking rapid authentication is facilitated. And a combined order payment mode of combining multiple orders is adopted, so that the user can conveniently carry out unified management and control on batch orders.

The content of the foregoing embodiment is a processing procedure of the service credit information described at the user client side, and further, to fully illustrate the implementation of this embodiment, this embodiment further provides another method for processing the service credit information, which can be applied to the merchant management device side, as shown in fig. 3, where the method includes:

301. the merchant management equipment creates and submits order information.

For example, according to the item selection information of the user, the merchant management device creates order information of the item selected by the user, and then submits the order information to the server, and then the server can record the order information, generate an order identification code corresponding to the order information, and return the order identification code to the merchant management device.

302. And receiving an order identification code corresponding to the order information.

303. And outputting the order identification code.

Furthermore, the client of the user receives the corresponding order information through code scanning, and after the server determines that the order information is successfully paid, the service point information corresponding to the user identifier logged in by the client is automatically updated. By the method for processing the business point information applied to the merchant management equipment side, the whole process is simple and quick, the user does not need to actively show the member certificate, the corresponding business points can be automatically accumulated by the background after the order payment, the efficiency and the success rate of business point processing are improved, and the user experience is also improved.

Further, as a refinement and an extension of the specific implementation of the foregoing embodiment, in order to fully describe the specific implementation process of the present embodiment, the present embodiment provides another method for processing service credit information, as shown in fig. 4, where the method includes:

401. order information is created and submitted.

As an optional manner, the process of creating order information may specifically include: scanning the goods identification code to obtain a goods identification; then inquiring the goods information corresponding to the goods identification; and finally, creating order information according to the inquired goods information. The goods identification code comprises a bar code, a two-dimensional code and the like which are displayed on the goods correspondingly. Through the mode, when the order is created by the merchant, the merchant can scan the goods identification code corresponding to the goods selected by the user, then the corresponding goods information is inquired through the background and is input into the order information, the method is simple, convenient and fast, and the creating efficiency and accuracy of the order information can be improved. For example, a bar code on the surface of the goods is scanned through a merchant management device to obtain a goods identification Str0, goods information of local is inquired through Str0, and order information is created. Further, if a target item needs to be added after the order is created, in order to increase the item information adding efficiency, as an optional manner, the method of this embodiment may further include: scanning the current goods identification code to obtain a target goods identification; then inquiring target goods information corresponding to the target goods identification; and finally adding the target goods information in the created order information. Therefore, required target goods can be quickly added to the created order information, the requirements of the user are met, and the use experience of the user is improved.

402. And receiving an order identification code corresponding to the order information.

403. And outputting the order identification code.

Furthermore, the user client receives corresponding order information through code scanning, and updates the service point information corresponding to the client login user identifier after the order information payment is successful. Optionally, the service point information includes first point information and/or second point information, the first point information is queried according to a store identifier and a login user identifier, and the second point information is queried according to the store identifier and the login user identifier. And then the user can update the service point information of a plurality of related member users of the user at the same time by one payment operation, thereby providing the efficiency of service point information processing.

404. And receiving payment success information corresponding to the order information.

405. And outputting payment success information.

In order to enable the merchant to know whether the order information is paid successfully or not in time, the server may send the successful payment information to the merchant management device after determining that the user is paid successfully. If the goods taking voucher identification code output by the user needs to be verified subsequently in order to complete the user's action, the following processes shown in steps 406 to 407 can be continued.

406. And scanning the goods taking voucher identification code output by the client to obtain a goods taking voucher identification.

The goods taking voucher identification code is sent when the server side determines that the order information payment is successful, and is received by the user client side.

407. And sending a goods picking request carrying the goods picking voucher identification to a server.

And further, the service end can conveniently carry out goods taking and canceling treatment according to the goods taking voucher mark.

408. And receiving and outputting the goods-taking and checking processing result.

The goods taking and checking system is convenient for the merchant side to know whether goods taking and checking are successful or not in time, and the goods can be delivered to the user when checking and checking are successful.

To illustrate the method shown in the above embodiments of fig. 1 to 4, the following application scenarios are given, but not limited to:

in the current business system of the business circle, the shopping scene of the off-line department is still based on the traditional shopping experience mode. The user shops, the shop owner opens a bill, the traditional shopping experiences such as unified cash register, pick up goods are poor. With the development of internet online payment and offline payment, a plurality of modes of subverting the traditional shopping mode also appear. In this embodiment, based on the scene of offline uniform cash collection, a solution is provided for the department store/shopping center that the user scans a code order online and completes payment online. The scheme can be used for connecting consumption scenes of department/shopping centers under the online in series, the payment experience is linked to the online, and the service experience based on the online shopping is created. The business scene transaction of the business circle is digitized, the user and the commodity are digitized, the digitization of member marketing is realized based on the application and the model of big data, finally, the income is brought to the merchant, and better shopping experience is brought to the user. Specifically, when a user enters a shopping mall store for shopping, a salesperson places an order on line in merchant management equipment according to commodities selected by the user and generates an identification code corresponding to the order. The user can scan the identification code through the user client, and then the user client sends an order acquisition request to the server, wherein the order identification is carried in the request. As shown in fig. 5.

The server side inquires a corresponding order of the commodity purchased by the user in the merchant system through the order mark; then acquiring merchant information (information such as merchant name, location, and shopping mall where the merchant is located), purchasing user information (user identification, etc.), and commodity information (commodity identification, commodity price, etc.) in the order; inquiring discount activities of the shopping mall, discount activities of the merchant and the like according to the merchant information, and inquiring coupons, member information and the like owned by the user according to the purchasing user information; according to the inquired information, the discount activities which can be enjoyed by the commodity purchase can be determined, the price which should be paid by the commodity is finally calculated, and a final order to be paid is generated (the order to be paid comprises merchant information, the purchased commodity, the number of the commodity, the original price of the commodity, the merchant discount price, the market discount price, the final price which should be paid and the like). The server side sends the order to be paid to the user client side for displaying, the user can check the order to be paid through the user client side, after the user pays, the server side feeds back the order payment result to the corresponding merchant management equipment, and the corresponding market member points and/or store member points of the user can be automatically accumulated. For example, a user may query member information of the user in a mall through payment; and if the merchant is the shop in the shop, calculating the member points generated by the current consumption according to the payment amount of the user, and automatically accumulating the member points of the user in the shop. The merchant management equipment displays the payment result of the order sent by the server side so as to inform the merchant that the order payment is successful for the user, and the subsequent user can directly pick up goods from the merchant. Or the server returns the goods picking voucher code to the client so as to perform subsequent goods picking operation after the merchant management equipment successfully checks and sells, as shown in fig. 6. Furthermore, after the user scans the codes, the user can select commodities in the order to be paid to be added into the shopping cart, and finally, the orders are paid together. In the subsequent goods taking process, a user can select a store to take each commodity according to actual requirements, or independently take the goods (take the goods from the express delivery cabinet), or set a delivery address, so that the automatic delivery commodity flow is realized.

The method realizes the digital market shopping process, and can improve the shopping efficiency of the user market; the occurrence of the ticket running can be reduced. The user obtains order information in a code scanning mode, and the method is convenient and fast. After the user scans the code, the coupon and other coupons of the user are read in real time, and the conversion rate of the online payment of the user is improved; the payment success information is displayed, so that the transaction payment state of the commodity can be conveniently confirmed between the merchant and the user; market members automatically integrate points, and operations that users show market membership cards and the like are reduced; meanwhile, the merchant carries out goods picking processing through the goods picking request, so that a complicated procedure of manually signing an order and picking up goods is omitted; besides, the functions of adding multiple commodities into a shopping cart, intelligently distributing goods and the like can be realized, and different requirements of users are further met.

Further, as a specific implementation of the method shown in fig. 1, an embodiment of the present application provides a device for processing service credit information applicable to a client side, as shown in fig. 7, the device includes: an acquisition module 51, a transmission module 52, and a reception module 53.

The obtaining module 51 is configured to scan the order identification code to obtain an order identification; a sending module 52, configured to send an order obtaining request, where the obtaining request carries an order identifier and a login user identifier; a receiving module 53, configured to receive order information corresponding to the order identifier; the sending module 52 is further configured to send a payment request of the order information. Furthermore, after the order information payment is judged to be successful, the service point information corresponding to the login user identification is updated according to the order information.

In a specific application scenario, optionally, the service point information may include first point information and/or second point information, where the first point information is queried according to a store identifier and a login user identifier, and the second point information is queried according to a store identifier and a login user identifier.

In a specific application scenario, as shown in fig. 8, the apparatus further includes: an output module 54; the receiving module 53 is further configured to receive update information of the service score information; and an output module 54, configured to output the update information. In a specific application scenario, optionally, the update information is determined according to the member information corresponding to the login user identifier, the order information, and the payment information corresponding to the order information, and in combination with whether the current time is within a preset activity time period. In a specific application scenario, the receiving module 53 is further configured to receive registration success information for performing member registration according to the login user identifier if corresponding member information is not queried according to the login user identifier; the output module 54 is further configured to output the registration success information; a receiving module 53, further configured to receive guidance information of the registered member; and the output module 54 is further configured to output the guidance information.

In a specific application scenario, optionally, the order information is obtained by updating original order information corresponding to the order identifier according to member information corresponding to the login user identifier, where the member information includes store member information and/or store member information. In a specific application scenario, optionally, the acquisition request also carries terminal position information of the terminal where the acquisition request is located; the order information is received when it is determined that the terminal position information matches store position information corresponding to the store identification. In a specific application scenario, the receiving module 53 is further configured to receive a pickup voucher identification code, where the pickup voucher identification code is received when it is determined that the order information payment is successful; an output module 54 for outputting the picking voucher identification code; the receiving module 53 is further configured to receive response information of successful delivery, where the response information is received when successful delivery is determined according to a code scanning result of the delivery voucher identification code; and the output module 54 is further configured to output the response information.

In a specific application scenario, as shown in fig. 8, the apparatus further includes: a save module 55 and a merge module 56; the storage module 55 is configured to store the received order information in a preset storage location before sending the payment request of the order information, where the preset storage location stores a plurality of order information to be selected for payment; a merging module 56, configured to merge one or more pieces of order information to be paid selectively to generate combined order information; the sending module 52 is further configured to send a payment request of the combined order information, so that after it is determined that the payment of the combined order information is successful, the service credit information corresponding to the login user identifier is updated according to the combined order information.

In a specific application scenario, as shown in fig. 8, the apparatus further includes: a configuration module 57; a configuration module 57, configured to configure delivery address information corresponding to the order information; the sending module 52 is further configured to send a delivery request carrying the delivery address information. And further, after the order information payment is determined to be successful, the delivery instruction of the goods corresponding to the order information is sent according to the delivery address information.

In a specific application scenario, the receiving module 53 is further configured to receive a prompt message that the order information is closed or completed if the order information is closed or completed; and an output module 54, configured to output the prompt message. In a specific application scenario, the receiving module 53 is further configured to receive payment success information corresponding to the order information; and an output module 54, configured to output the payment success information.

It should be noted that other corresponding descriptions of the functional units related to the processing apparatus for service credit information applicable to the user client side provided in this embodiment may refer to the corresponding descriptions in fig. 1 and fig. 2, and are not described herein again.

Further, as a specific implementation of the method shown in fig. 3 and fig. 4, an embodiment of the present application provides a device for processing service credit information, which is applicable to a merchant management device side, and as shown in fig. 9, the device includes: a creation module 61, a submission module 62, a reception module 63 and an output module 64. A creating module 61 for creating order information; a submission module 62 for submitting order information; the receiving module 63 is configured to receive an order identification code corresponding to the order information; and the output module 64 is used for outputting the order identification code.

Furthermore, the client receives corresponding order information through code scanning, and updates the service point information corresponding to the client login user identification after the order information is successfully paid.

In a specific application scenario, optionally, the service point information includes first point information and/or second point information, where the first point information is queried according to a store identifier and a login user identifier, and the second point information is queried according to a store identifier and a login user identifier. In a specific application scenario, the creating module 61 is specifically configured to scan a goods identification code to obtain a goods identification; inquiring the goods information corresponding to the goods identification; order information is created according to the goods information. In a specific application scenario, as shown in fig. 10, the apparatus further includes: a code scanning module 65 and a query module 66; the code scanning module 65 is used for scanning the current goods identification code to obtain a target goods identification; the query module 66 is used for querying the target item information corresponding to the target item identifier; and the creating module 61 is further configured to add the target item information to the created order information.

In a specific application scenario, the receiving module 63 is further configured to receive payment success information corresponding to the order information; the output module 64 is further configured to output payment success information. In a specific application scenario, as shown in fig. 10, the apparatus further includes: a sending module 67; a code scanning module 65, configured to scan a goods taking voucher identification code output by the client to obtain a goods taking voucher identification, where the goods taking voucher identification code is received by the client when it is determined that the order information payment is successful; the sending module 67 is configured to send a pickup request carrying the pickup voucher identifier, so as to perform pickup verification and cancellation processing according to the pickup voucher identifier; the receiving module 63 is further configured to receive a result of the goods-picking and verification processing; and the output module 64 is used for outputting the goods-taking and goods-checking processing result.

It should be noted that other corresponding descriptions of the functional units related to the processing apparatus for business point information applicable to the merchant management device side provided in this embodiment may refer to the corresponding descriptions in fig. 3 and fig. 4, and are not described herein again.

Based on the method shown in fig. 1, correspondingly, the present application further provides a storage medium, on which a computer program is stored, and when the computer program is executed by a processor, the method for processing service credit information applicable to the user client side shown in fig. 1 and fig. 2 is implemented. Based on the above-mentioned methods as shown in fig. 3 and fig. 4, an embodiment of the present application further provides another storage medium, on which a computer program is stored, and the program, when executed by a processor, implements the above-mentioned processing method applicable to the business point information on the merchant management device side as shown in fig. 3 and fig. 4. Based on such understanding, the technical solution of the present application may be embodied in the form of a software product, which may be stored in a non-volatile storage medium (which may be a CD-ROM, a usb disk, a removable hard disk, etc.), and includes several instructions for enabling a computer device (which may be a personal computer, a server, or a network device, etc.) to execute the method of the embodiments of the present application.

Based on the method shown in fig. 1 and fig. 2 and the virtual device embodiment shown in fig. 7 and fig. 8, in order to achieve the above object, an embodiment of the present application further provides a client device, which may specifically be a personal computer, a tablet computer, a smart phone, a smart watch, a smart bracelet, or other network devices, and the client device includes a storage medium and a processor; a storage medium for storing a computer program; a processor for executing a computer program to implement the above-mentioned processing method applicable to the service credit information at the user client side as shown in fig. 1 and 2.

Based on the method shown in fig. 3 and 4 and the virtual device embodiment shown in fig. 9 and 10, in order to achieve the above object, an embodiment of the present application further provides a merchant management device, which may specifically be a POS device, a tablet computer, a smart phone, or other network devices. The apparatus includes a storage medium and a processor; a storage medium for storing a computer program; a processor, configured to execute a computer program to implement the above-mentioned processing method applicable to the business point information on the merchant management device side as shown in fig. 3 and fig. 4. Optionally, both the two entity devices may further include a user interface, a network interface, a camera, a Radio Frequency (RF) circuit, a sensor, an audio circuit, a WI-FI module, and the like. The user interface may include a Display screen (Display), an input unit such as a keypad (Keyboard), etc., and the optional user interface may also include a USB interface, a card reader interface, etc. The network interface may optionally include a standard wired interface, a wireless interface (e.g., WI-FI interface), etc. Those skilled in the art will appreciate that the physical device configurations of a client device and a merchant management device provided in the present embodiment do not constitute a limitation of the two physical devices, and may include more or fewer components, or some components in combination, or a different arrangement of components. The storage medium may further include an operating system and a network communication module. The operating system is a program that manages the hardware and software resources of the two physical devices described above, supporting the operation of the information processing program as well as other software and/or programs. The network communication module is used for realizing communication among components in the storage medium and communication with other hardware and software in the information processing entity device.

Based on the above, further, the embodiment of the present application also provides a system for processing service credit information, as shown in fig. 11, the system includes a server 71, a client device 72, and a merchant management device 73; therein, the client device 72 may be used to perform the method as shown in fig. 1 and 2, and the merchant management device 73 may be used to perform the method as shown in fig. 3 and 4. A merchant management device 73 operable to create order information and submit the order information to the server 71; a server 71 operable to receive order information submitted by the merchant management apparatus 73; generating an order identification code corresponding to the order information and returning the order identification code to the merchant management device 73; the merchant management device 73 is further configured to receive an order identification code corresponding to the order information; outputting the order identification code; the client device 72 may be configured to scan the order identification code output by the merchant management device 73 to obtain an order identification; sending an order acquisition request to the server 71; the server 71 is further configured to receive an order obtaining request sent by the client device 72, where the obtaining request carries a login user identifier and an order identifier obtained by scanning the order identifier by the client device; sending the order information corresponding to the order identifier to the client device 72; the client device 72 is further configured to receive order information corresponding to the order identifier sent by the server 71; then sends a payment request for the order information to the server 71; the server 71 is further configured to receive a payment request for the order information sent by the client device 72; and after the order information payment is judged to be successful, updating the service point information corresponding to the login user identification according to the order information.

Through the above description of the embodiments, those skilled in the art will clearly understand that the present application can be implemented by software plus a necessary general hardware platform, and can also be implemented by hardware. Through the application of the technical scheme, compared with the prior art, the whole process is simple and quick, the user does not need to actively show the member certificate, the corresponding business score can be automatically accumulated by the background after the order is paid, the efficiency and the success rate of business score processing are improved, and the user experience is also improved.

Those skilled in the art will appreciate that the figures are merely schematic representations of one preferred implementation scenario and that the blocks or flow diagrams in the figures are not necessarily required to practice the present application. Those skilled in the art will appreciate that the modules in the devices in the implementation scenario may be distributed in the devices in the implementation scenario according to the description of the implementation scenario, or may be located in one or more devices different from the present implementation scenario with corresponding changes. The modules of the implementation scenario may be combined into one module, or may be further split into a plurality of sub-modules.

The above application serial numbers are for description purposes only and do not represent the superiority or inferiority of the implementation scenarios. The above disclosure is only a few specific implementation scenarios of the present application, but the present application is not limited thereto, and any variations that can be made by those skilled in the art are intended to fall within the scope of the present application.

Claims

1. A method for processing service credit information is characterized by comprising the following steps:

scanning the order identification code to obtain an order identification;

receiving order information corresponding to the order identification;

2. The method of claim 1, wherein the business point information comprises first point information and/or second point information, the first point information is queried according to a mall identifier and the login user identifier, and the second point information is queried according to a shop identifier and the login user identifier.

3. A method for processing service credit information is characterized by comprising the following steps:

creating and submitting order information;

receiving an order identification code corresponding to the order information;

4. A device for processing service credit information, comprising:

5. A device for processing service credit information, comprising:

the creating module is used for creating order information;

the submitting module is used for submitting the order information;

6. A storage medium having stored thereon a computer program, characterized in that the program, when executed by a processor, implements the method of processing traffic score information of any of claims 1 to 2.

7. A client device comprising a storage medium, a processor and a computer program stored on the storage medium and executable on the processor, wherein the processor implements the method for processing service credit information according to any one of claims 1 to 2 when executing the program.

8. A storage medium having stored thereon a computer program, characterized in that the program, when being executed by a processor, implements the method of processing traffic credit information of claim 3.

9. A merchant management apparatus comprising a storage medium, a processor, and a computer program stored on the storage medium and operable on the processor, wherein the processor implements the method of processing service credit information of claim 3 when executing the program.

10. A system for processing service credit information, comprising: the client device of claim 7, the server, and the merchant management device of claim 8;

the server is used for receiving order information submitted by the merchant management equipment;

generating an order identification code corresponding to the order information and returning the order identification code to the merchant management equipment for outputting;

receiving an order acquisition request sent by the client device, wherein the acquisition request carries a login user identifier and an order identifier obtained by scanning the order identifier code by the client device;

sending the order information corresponding to the order identifier to the client device;

receiving a payment request for the order information sent by the client equipment;

and after the order information payment is judged to be successful, updating the service point information corresponding to the login user identification according to the order information.