CN111934934A - Method for realizing remote automatic operation and maintenance by issuing short message - Google Patents

Method for realizing remote automatic operation and maintenance by issuing short message Download PDF

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Publication number
CN111934934A
CN111934934A CN202010825303.2A CN202010825303A CN111934934A CN 111934934 A CN111934934 A CN 111934934A CN 202010825303 A CN202010825303 A CN 202010825303A CN 111934934 A CN111934934 A CN 111934934A
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short message
maintenance
task
processing
issuing
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CN202010825303.2A
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CN111934934B (en
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付双红
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Inspur Tianyuan Communication Information System Co Ltd
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Inspur Tianyuan Communication Information System Co Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06Management of faults, events, alarms or notifications
    • H04L41/0654Management of faults, events, alarms or notifications using network fault recovery
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06Management of faults, events, alarms or notifications
    • H04L41/0631Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12Messaging; Mailboxes; Announcements
    • H04W4/14Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02DCLIMATE CHANGE MITIGATION TECHNOLOGIES IN INFORMATION AND COMMUNICATION TECHNOLOGIES [ICT], I.E. INFORMATION AND COMMUNICATION TECHNOLOGIES AIMING AT THE REDUCTION OF THEIR OWN ENERGY USE
    • Y02D30/00Reducing energy consumption in communication networks
    • Y02D30/70Reducing energy consumption in communication networks in wireless communication networks

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses a method for realizing remote automatic operation and maintenance by issuing short messages, relating to the field of communication network operation and maintenance; the method comprises the steps of combing historical data, customizing a short message issuing rule according to fault processing frequency and a processed emergency state, customizing a short message issuing task and a corresponding processing script according to the short message issuing rule, sending the task and the corresponding processing script to a specified short message number in a short message mode, analyzing corresponding instruction content according to a received short message, and calling the corresponding processing script to perform operation and maintenance processing operation according to the instruction content.

Description

Method for realizing remote automatic operation and maintenance by issuing short message
Technical Field
The invention discloses an operation and maintenance method, relates to the field of communication network operation and maintenance, and particularly relates to a method for realizing remote automatic operation and maintenance through short message issuing.
Background
With the rapid development of the service of the operator, the network stability is very important, the operation and maintenance work is abnormally heavy, the operation and maintenance guarantee and the operation and maintenance processing of 7 × 24 hours need to be provided, and the operation and maintenance operation completely depending on manpower has great limitation.
Disclosure of Invention
Aiming at the problems in the prior art, the invention provides a method for realizing remote automatic operation and maintenance by sending short messages, which can reply customized short messages at any time and any place to finish operation and maintenance processing, thereby saving operation and maintenance time, improving working efficiency, realizing automatic intelligent operation and maintenance, having strong practicability and obvious application effect.
The specific scheme provided by the invention is as follows:
a method for realizing remote automatic operation and maintenance by short message delivery, which comprises combing historical data, customizing short message delivery rule according to failure processing frequency and emergency state,
customizing a short message issuing task and a corresponding processing script according to a short message issuing rule, sending the task and the corresponding processing script to a specified short message number in a short message form,
analyzing the corresponding instruction content according to the received short message, and calling the corresponding processing script according to the instruction content to perform the operation and maintenance processing operation.
The process of customizing the short message issuing rule in the method comprises the following steps:
the daily historical data is obtained and the daily historical data is obtained,
the historical data is sorted according to the failure processing frequency and the emergency state of the failure processing,
and selecting a fault with the highest processing frequency and/or a fault customized short message issuing rule which is urgent to realize remote operation and maintenance processing.
In the method, the appointed short-message number is scanned through the shell script, and the received task is analyzed.
In the method, the appointed short message number is scanned through the shell script, and the process of analyzing the received task comprises the following steps:
the specified short message codes are periodically scanned by the shell script,
automatically replying to the received short message,
and analyzing the internal instruction content of the short message.
In the method, a task is issued according to a short message, and the operation and maintenance processing operation comprises user password locking and unlocking, user permission configuration, related application service restarting, server process restarting, dial testing network element connection condition and data synchronization or data re-acquisition.
A system for realizing remote automatic operation and maintenance by short message delivery comprises a rule making module, a task delivery module, an analysis module and a calling module,
the rule making module combs the historical data, makes short message issuing rules according to the fault processing frequency and the emergency state,
the task issuing module customizes the short message issuing task and the corresponding processing script according to the short message issuing rule, sends the task and the corresponding processing script to a specified short message number in a short message form,
the analysis module analyzes corresponding instruction contents according to the received short messages, and the calling module calls corresponding processing scripts according to the instruction contents to perform operation and maintenance processing operations.
A device for realizing remote automatic operation and maintenance by sending short messages comprises: at least one memory and at least one processor;
the at least one memory to store a machine readable program;
the at least one processor is used for calling the machine readable program and executing the method for realizing remote automatic operation and maintenance by sending short messages.
The computer readable medium stores computer instructions, and when the computer instructions are executed by the processor, the computer instructions cause the processor to execute the method for realizing remote automation operation and maintenance through short message delivery.
The invention has the advantages that:
the invention provides a method for realizing remote automatic operation and maintenance by short message issuing, which customizes a short message issuing task according to a short message issuing rule, enables operation and maintenance personnel to receive an instruction, analyzes the instruction, and automatically calls a corresponding script to finish operation and maintenance operations such as password locking, fault handling, process restarting and the like by customizing the short message issuing task in advance, realizes the remote automatic operation and maintenance, can lead the maintenance personnel to be separated from a PC (personal computer) end, is not limited by regions and networks, replies a customized short message at any time and any place as long as a terminal has a short message sending function, and finishes operation and maintenance processing, thereby saving operation and maintenance time, improving working efficiency and realizing automatic intelligent operation and maintenance.
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FIG. 1 is a schematic flow diagram of the process of the present invention.
Detailed Description
The present invention is further described below in conjunction with the following figures and specific examples so that those skilled in the art may better understand the present invention and practice it, but the examples are not intended to limit the present invention.
The invention provides a method for realizing remote automatic operation and maintenance by sending short messages, which combs historical data, customizes short message sending rules according to fault processing frequency and emergency state of processing,
customizing a short message issuing task and a corresponding processing script according to a short message issuing rule, sending the task and the corresponding processing script to a specified short message number in a short message form,
analyzing the corresponding instruction content according to the received short message, and calling the corresponding processing script according to the instruction content to perform the operation and maintenance processing operation.
The method of the invention is used for realizing the automatic operation and maintenance process, so that maintenance personnel can be separated from a PC terminal, is not limited by regions and networks, and can reply the customized short message at any time and any place to finish operation and maintenance operation processing as long as the terminal has the function of sending the short message, thereby saving operation and maintenance time, improving working efficiency and realizing automatic intelligent operation and maintenance.
The terminal for sending and receiving the short message can be a mobile phone, an intelligent watch, an intelligent tablet, a server and other devices capable of communicating.
In an embodiment of the present invention, the process of customizing the short message sending rule is specifically described as follows:
the daily historical data is obtained and the daily historical data is obtained,
the historical data is sorted according to the failure processing frequency and the emergency state of the failure processing,
and selecting a fault with the highest processing frequency and/or a fault customized short message issuing rule which is urgent to realize remote operation and maintenance processing.
In the process, the processing operation with the highest daily fault processing frequency or requiring to realize remote operation and maintenance urgently is combed, the short message issuing rule is customized, the processing time of the remote operation and maintenance can be effectively saved, for example, for the process restarting operation with high use frequency, a short message sending rule can be set, and the system name, the process restarting + the server IP and the process name are set, so that the restarting operation is quicker.
In another embodiment of the present invention, a terminal receiving a short message scans an assigned short message number through a shell script, and a process of analyzing a received task is as follows:
the specified short message codes are periodically scanned by the shell script,
automatically replying to the received short message,
analyzing the internal instruction content of the short message, namely scanning the specified short message number at regular time through the shell script, automatically receiving the instruction content of the reply short message, and analyzing the instruction content.
Meanwhile, the analyzed instruction content automatically calls a preset disposal script to perform corresponding processing operation, and the automatic operation and maintenance operation content mainly comprises the following steps of: user password locking and unlocking, user permission configuration, related application service restarting, server process restarting, network element connection condition dial testing, data synchronization or data re-acquisition and the like.
The invention also provides a system for realizing remote automatic operation and maintenance by sending short messages, which comprises a rule making module, a task sending module, an analysis module and a calling module,
the rule making module combs the historical data, makes short message issuing rules according to the fault processing frequency and the emergency state,
the task issuing module customizes the short message issuing task and the corresponding processing script according to the short message issuing rule, sends the task and the corresponding processing script to a specified short message number in a short message form,
the analysis module analyzes corresponding instruction contents according to the received short messages, and the calling module calls corresponding processing scripts according to the instruction contents to perform operation and maintenance processing operations.
The information interaction, execution process and other contents between the modules in the system are based on the same concept as the method embodiment of the present invention, and specific contents can be referred to the description in the method embodiment of the present invention, and are not described herein again.
Meanwhile, the invention also provides a device for realizing remote automatic operation and maintenance by sending short messages, which comprises: at least one memory and at least one processor;
the at least one memory to store a machine readable program;
the at least one processor is used for calling the machine readable program and executing the method for realizing remote automatic operation and maintenance by sending short messages.
The process of executing the readable program by the processor in the device is based on the same concept as the method embodiment of the present invention, and specific contents thereof can be referred to the description of the method embodiment of the present invention, and are not described herein again.
The invention provides a computer readable medium, wherein computer instructions are stored on the computer readable medium, and when the computer instructions are executed by a processor, the processor executes the method for realizing remote automation operation and maintenance through short message issuing. Specifically, a system or an apparatus equipped with a storage medium on which software program codes that realize the functions of any of the above-described embodiments are stored may be provided, and a computer (or a CPU or MPU) of the system or the apparatus is caused to read out and execute the program codes stored in the storage medium.
In this case, the program code itself read from the storage medium can realize the functions of any of the above-described embodiments, and thus the program code and the storage medium storing the program code constitute a part of the present invention.
Examples of the storage medium for supplying the program code include a floppy disk, a hard disk, a magneto-optical disk, an optical disk (e.g., CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-RAM, DVD-RW, DVD + RW), a magnetic tape, a nonvolatile memory card, and a ROM. Alternatively, the program code may be downloaded from a server computer via a communications network.
Further, it should be clear that the functions of any one of the above-described embodiments may be implemented not only by executing the program code read out by the computer, but also by causing an operating system or the like operating on the computer to perform a part or all of the actual operations based on instructions of the program code.
Further, it is to be understood that the program code read out from the storage medium is written to a memory provided in an expansion board inserted into the computer or to a memory provided in an expansion unit connected to the computer, and then causes a CPU or the like mounted on the expansion board or the expansion unit to perform part or all of the actual operations based on instructions of the program code, thereby realizing the functions of any of the above-described embodiments.
The above-mentioned embodiments are merely preferred embodiments for fully illustrating the present invention, and the scope of the present invention is not limited thereto. The equivalent substitution or change made by the technical personnel in the technical field on the basis of the invention is all within the protection scope of the invention. The protection scope of the invention is subject to the claims.

Claims (8)

1. A method for realizing remote automatic operation and maintenance by short message transmission is characterized in that historical data is sorted, short message transmission rules are customized according to failure processing frequency and emergency state of processing,
customizing a short message issuing task and a corresponding processing script according to a short message issuing rule, sending the task and the corresponding processing script to a specified short message number in a short message form,
analyzing the corresponding instruction content according to the received short message, and calling the corresponding processing script according to the instruction content to perform the operation and maintenance processing operation.
2. The method as claimed in claim 1, wherein the process of customizing the short message sending rule comprises:
the daily historical data is obtained and the daily historical data is obtained,
the historical data is sorted according to the failure processing frequency and the emergency state of the failure processing,
and selecting a fault with the highest processing frequency and/or a fault customized short message issuing rule which is urgent to realize remote operation and maintenance processing.
3. A method as claimed in claim 1 or 2, wherein the received task is parsed by shell script scanning for specified short message codes.
4. A method according to claim 3, characterized in that the procedure is:
the specified short message codes are periodically scanned by the shell script,
automatically replying to the received short message,
and analyzing the internal instruction content of the short message.
5. The method as claimed in claim 1 or 4, wherein the task is issued according to the short message, and the operation and maintenance processing operation includes user password locking and unlocking, user authority configuration, related application service restarting, server process restarting, dial testing network element connection condition and data synchronization or data re-acquisition.
6. A system for realizing remote automatic operation and maintenance by short message delivery is characterized by comprising a rule making module, a task delivery module, an analysis module and a calling module,
the rule making module combs the historical data, makes short message issuing rules according to the fault processing frequency and the emergency state,
the task issuing module customizes the short message issuing task and the corresponding processing script according to the short message issuing rule, sends the task and the corresponding processing script to a specified short message number in a short message form,
the analysis module analyzes corresponding instruction contents according to the received short messages, and the calling module calls corresponding processing scripts according to the instruction contents to perform operation and maintenance processing operations.
7. A device for realizing remote automatic operation and maintenance by sending short messages is characterized by comprising: at least one memory and at least one processor;
the at least one memory to store a machine readable program;
the at least one processor is used for calling the machine readable program and executing the method for realizing remote automation operation and maintenance through short message delivery according to any one of claims 1 to 5.
8. Computer readable medium, characterized in that the computer readable medium has stored thereon computer instructions, which, when executed by a processor, cause the processor to execute a method for remote automation operation and maintenance by short message delivery according to any one of claims 1 to 5.
CN202010825303.2A 2020-08-17 2020-08-17 Method for realizing remote automatic operation and maintenance through short message transmission Active CN111934934B (en)

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