CN111629396A - System and method for testing call quality - Google Patents
System and method for testing call quality Download PDFInfo
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- H04W24/00—Supervisory, monitoring or testing arrangements
- H04W24/06—Testing, supervising or monitoring using simulated traffic
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
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- H04M3/2236—Quality of speech transmission monitoring
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Abstract
The present disclosure relates to a system and a method for testing call quality, wherein the system comprises: the device comprises tested communication equipment, test equipment, first control equipment connected with the tested communication equipment and second control equipment connected with the test equipment; the second control equipment is used for playing a first test audio when the tested communication equipment is in communication with the test equipment, so that the test equipment can transmit the first test audio to the tested communication equipment through the communication; the first control equipment is used for starting the function of recording the tested communication equipment when the tested communication equipment is communicated with the test equipment; and determining the downlink call quality of the tested communication equipment according to the first recording audio obtained by recording the tested communication equipment. Through the technical scheme, the automatic testing of the call quality of the tested communication equipment can be realized, so that the labor cost and the time cost can be saved, and the testing efficiency is improved.
Description
Technical Field
The present disclosure relates to the field of communications technologies, and in particular, to a system and a method for testing call quality.
Background
In order to ensure the stability of voice call of communication equipment such as mobile phones, multiple call tests are usually required to be performed on the communication equipment, so as to test whether the communication equipment has the problems of silent call and the like.
In the related art, the communication test of the tested communication equipment needs to be carried out manually, but a large amount of labor and time cost are consumed.
Disclosure of Invention
To overcome the problems in the related art, the present disclosure provides a system and a method for testing call quality.
According to a first aspect of the embodiments of the present disclosure, there is provided a system for testing call quality, including: the device comprises tested communication equipment, test equipment, first control equipment connected with the tested communication equipment and second control equipment connected with the test equipment;
the second control device is used for playing a first test audio when the tested communication device is in communication with the test device, so that the test device can transmit the first test audio to the tested communication device through the communication;
the first control equipment is used for starting a function of recording the communication equipment to be tested when the communication equipment to be tested is communicated with the test equipment; and determining the downlink call quality of the tested communication equipment according to the first recording audio obtained by recording the tested communication equipment.
Optionally, the first control device is configured to:
converting a first recording audio into text information by calling a preset Application Programming Interface (API), wherein the text information of the first testing audio is pre-stored in the first control device;
matching the text information with the text information of the first test audio to obtain a matching degree;
and if the matching degree is smaller than a preset threshold value, determining that the downlink call test of the tested communication equipment is failed.
Optionally, the first control device is further configured to:
storing the first recording audio and the downlink call quality of the tested communication equipment in a correlation manner; or when the downlink call quality of the tested communication equipment is lower than a preset index, the first recording audio and the downlink call quality of the tested communication equipment are stored in a correlation mode.
Optionally, the first control device is further configured to play a second test audio when the communication device under test is in a call with the test device, so that the communication device under test transmits the second test audio to the test device through the call;
the second control equipment is also used for starting the function of recording the test equipment when the tested communication equipment is communicated with the test equipment; and determining the uplink call quality of the tested communication equipment according to the second recording audio obtained by recording the test equipment.
Optionally, the second control device is further configured to:
storing the second recording audio and the uplink call quality of the tested communication equipment in a correlation manner; or when the uplink call quality of the tested communication equipment is lower than a preset index, the second recording audio and the uplink call quality of the tested communication equipment are stored in a correlation mode.
Optionally, the first control device is further configured to control the communication device under test to initiate a call to the test device;
the second control system is further configured to control the test device to monitor incoming call information through a preset target application apk and establish a call with the tested communication device when an incoming call number in the incoming call information is consistent with a telephone number used by the tested communication device.
According to a second aspect of the embodiments of the present disclosure, a method for testing call quality is provided, including:
when a test device is in conversation with a tested communication device, playing a first test audio so that the test device can transmit the first test audio to the tested communication device through the conversation;
starting a function of recording the communication equipment to be tested;
and determining the downlink call quality of the tested communication equipment according to the first recording audio obtained by recording the tested communication equipment.
Optionally, the determining the downlink call quality of the tested communication device according to the first recording audio obtained by recording the communication device to be tested includes:
converting the audio obtained by recording into text information by calling a preset Application Programming Interface (API);
matching the text information with the text information of the first test audio to obtain a matching degree;
and if the matching degree is smaller than a preset threshold value, determining that the downlink call test of the tested communication equipment is failed.
Optionally, the method further comprises:
storing the first recording audio and the downlink call quality of the tested communication equipment in a correlation manner; or when the downlink call quality of the tested communication equipment is lower than a preset index, the first recording audio and the downlink call quality of the tested communication equipment are stored in a correlation mode.
Optionally, the method further comprises:
when the tested communication equipment is communicated with the testing equipment, a second testing audio is played so that the tested communication equipment can transmit the second testing audio to the testing communication equipment through the communication
Starting a function of recording by the test equipment;
and determining the uplink call quality of the tested communication equipment according to the second recording audio obtained by recording the test equipment.
Optionally, the method further comprises:
storing the second recording audio recorded by the testing equipment and the uplink call quality of the tested communication equipment in a correlation manner; or when the uplink call quality of the tested communication equipment is lower than a preset index, the second recording audio and the uplink call quality of the tested communication equipment are stored in a correlation mode.
Optionally, the method further comprises:
controlling the tested communication equipment to initiate a call to the testing equipment;
and controlling the test equipment to monitor incoming call information through a preset target application apk and establishing a call with the tested communication equipment when the incoming call number in the incoming call information is consistent with the telephone number used by the tested communication equipment.
The technical scheme provided by the embodiment of the disclosure can have the following beneficial effects: when the second control equipment is used for calling the tested communication equipment and the test equipment, the first test audio is played, so that the test equipment can transmit the first test audio to the tested communication equipment through the call, the function of recording the tested communication equipment is started when the first control equipment is used for calling the tested communication equipment and the test equipment, the downlink call quality of the tested communication equipment is determined according to the recording result of the tested communication equipment, the automatic test of the call quality of the tested communication equipment can be realized, the labor cost and the time cost can be saved, and the test efficiency is improved.
It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the disclosure.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present disclosure and together with the description, serve to explain the principles of the disclosure.
FIG. 1 is a block diagram illustrating a call quality testing system in accordance with an exemplary embodiment;
fig. 2 is a flow chart illustrating a method for testing call quality according to an exemplary embodiment.
Detailed Description
Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, like numbers in different drawings represent the same or similar elements unless otherwise indicated. The implementations described in the exemplary embodiments below are not intended to represent all implementations consistent with the present disclosure. Rather, they are merely examples of apparatus and methods consistent with certain aspects of the present disclosure, as detailed in the appended claims.
It is noted that the terms "first," "second," and the like in the description and claims of the present disclosure and in the above-described drawings are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order.
Fig. 1 is a block diagram illustrating a system for testing call quality according to an exemplary embodiment of the present disclosure, where the system 100 shown in fig. 1 may include: the purpose of performing a call test on the communication device under test 110 in the present disclosure is achieved by controlling the communication device under test 110 by the first control device 130, controlling the test device 120 by the second control device 140, and interacting between the communication device under test 110 and the test device 120 by the second control device 140, and the like, where the first control device 130 is connected to the communication device under test 110, and the second control device 140 is connected to the test device 120.
The tested communication device 110 and the test device 120 may be electronic devices with a communication function, such as a mobile phone, a tablet computer, and a smart watch, and the first control device 130 and the second control device 140 may be electronic devices with a control function, such as a PC device, which is not limited in this disclosure. In addition, the first control device 130 may control the tested communication device 110 through a built-in python program, and the second control device 140 may also control the testing device 120 through a built-in python program.
The second control device 140 may play the first test audio when the communication device under test 110 is in a call with the test device 120, so that the voice receiving component (e.g., a microphone) of the test device 120 receives the first test audio and transmits the first test audio to the communication device under test 110 through the call. The first control device 130 starts the function of recording the tested communication device 110 when the tested communication device 110 is in a call with the test device 120, and determines the downlink call quality of the tested communication device 110 according to the obtained first recording audio to be recorded to the tested communication device 110. For example, the first control device 130 may play the test audio through a built-in speaker or the like, and record the test communication device 110 through a built-in microphone. Further, the recording time period may be set as needed, for example, may be set to 1 minute.
In one possible implementation, the first control device 130 and the second control device 140 each have a first test audio built in. The first control device 130 may convert the recorded first recording audio into text information by calling a preset application programming interface API (e.g., API of a voice conversion application), and match the text information with the text information of the first test audio to obtain a matching degree, and may determine the downlink call quality of the tested communication device 110 according to the matching degree. For example, the matching degree and the call quality are in a corresponding relationship, and a higher matching degree indicates a better downlink call quality of the tested communication device 110. Further, if the matching degree is greater than or equal to the preset threshold, it may be considered that the downlink call test for the tested communication device 110 passes; otherwise, the downlink call test for the tested communication device 110 is not passed.
It should be noted that the text information of the first test audio may be pre-stored in the first control device 130, or may be obtained by the first control device 130 calling the application programming interface API to perform text conversion on the first test audio.
Further, the first control device 130 may also store the first recorded audio and the downlink call quality of the tested communication device 110 in association for review and analysis by the testing personnel.
Further, for saving the storage space of the first control device, the first control device 130 may store the first recorded audio and the downlink call quality of the tested communication device 110 in association when the downlink call test on the tested communication device 110 fails, that is, when the downlink call quality of the tested communication device 110 is lower than the preset index.
In another embodiment of the present disclosure, the first control device 130 may also play the second test audio when the communication device under test 110 is in a call with the test device 120, so that the voice receiving component (e.g., a microphone) of the communication device under test 110 receives the second test audio and transmits the second test audio to the test device through the call. Accordingly, the second control device 140 may further start the function of recording the test device 120 when the tested communication device 110 is in a call with the test device 120, and determine the uplink call quality of the tested communication device 110 according to the second recording audio obtained by recording the test device 129. For example, the second control device 140 may play the test audio through a built-in speaker or the like and record the test communication device 110 through a built-in microphone. In addition, the recording time period may also be set as needed, for example, 1 minute.
It should be noted that, similar to the specific control strategy of the first control device 130, the second control device 140 may also convert the recorded second recording audio into text information by calling a preset application programming interface API (e.g., API of a voice conversion application), match the text information with the text information of the second test audio, and determine the uplink call quality of the tested communication device 110 according to the matching degree. Similarly, a higher matching degree indicates a better uplink call quality of the tested communication device 110. Further, if the matching degree is greater than or equal to the preset threshold, the uplink call test on the tested communication device 110 may be considered to pass; otherwise, the uplink call test for the tested communication device 110 is deemed not to pass.
Secondly, the text information of the second test audio may be pre-stored in the second control device 140, or the second control device 140 may call the application programming interface API to perform text conversion on the second test audio.
In addition, the first test audio and the second test audio may be the same or different.
Further, the second control device 140 may also store the second recorded audio and the uplink call quality of the tested communication device 110 in association, so that the testing personnel can query and analyze the second recorded audio and the uplink call quality.
Further, in order to save the storage space of the second control device, the second control device 140 may store the second recorded audio and the uplink call quality of the tested communication device 110 in association when the uplink call test on the tested communication device 110 fails, that is, when the uplink call quality of the tested communication device 110 is lower than the preset index.
By adopting the test system for the call quality, the automatic test of the call quality of the tested communication equipment can be realized, so that the labor cost and the time cost can be saved, and the test efficiency can be improved.
In another embodiment of the present disclosure, the first control device 130 may further control the tested communication device 110 to initiate a call to the test device 120, and the second control device 140 controls the test device 120 to monitor incoming call information through a preset target application apk and establish a call with the tested communication device 110 when an incoming call number in the incoming call information is consistent with a phone number used by the tested communication device 110. Therefore, the call between the tested communication device 110 and the testing device 120 can be automatically established, thereby further saving labor and time cost and improving testing efficiency.
Fig. 2 is a flowchart illustrating a method for testing call quality according to an exemplary embodiment of the present disclosure, and as shown in fig. 2, the method may include the following steps:
in step S21, when the testing device makes a call with the communication device under test, the first testing audio is played, so that the testing device transmits the first testing audio to the communication device under test through the call.
The voice receiving component (such as a microphone) of the testing device receives the first testing audio and transmits the first testing audio to the tested communication device through conversation.
In step S22, the function of recording the communication device under test is turned on.
It should be noted that the recording time period may be set as needed, for example, 1 minute.
In step S23, the downlink call quality of the tested communication device is determined according to the first recorded audio obtained by recording the tested communication device.
In a possible implementation manner, a preset application programming interface API (e.g., an API of a voice conversion program) may be called to convert a first recorded audio obtained by recording into text information, match the text information with the text information of the first test audio to obtain a matching degree, and determine a downlink call quality of the tested communication device according to the matching degree. Illustratively, the matching degree and the call quality are in a corresponding relationship, and the higher the matching degree is, the better the downlink call quality of the tested communication equipment is. Further, if the matching degree is greater than or equal to a preset threshold, the downlink call test of the tested communication equipment is considered to pass; otherwise, the downlink call test of the tested communication equipment is not passed.
It should be noted that the text information of the first test audio may be preset, or may be obtained by calling the application programming interface API to perform text conversion on the first test audio.
In another embodiment of the present disclosure, the first recorded audio and the downlink call quality of the tested communication device may be stored in association, so that the tester can review and analyze the first recorded audio and the downlink call quality.
Further, in order to save the storage space, the first recording audio and the downlink call quality of the tested communication device may be stored in association when the downlink call test of the tested communication device is failed, that is, the downlink call quality of the tested communication device is lower than a preset index.
In another embodiment of the present disclosure, when the tested communication device is in a call with the testing device, a second test audio may be played, so that a voice receiving component (e.g., a microphone) of the testing communication device receives the second test audio, the second test audio is transmitted to the testing device through the call, a function of recording the testing device is started, and the uplink call quality of the tested communication device is determined according to the second recorded audio obtained by recording the testing device.
It should be noted that, the process of determining the uplink call quality of the tested device according to the recording result of the testing device is similar to the process of determining the downlink call quality of the tested communication device according to the recording result of the tested communication device, and reference may be made to the description of step S23 above, which is not repeated herein.
Secondly, the text information of the second test audio may be preset, or may be obtained by calling the API to perform text conversion on the second test audio.
In addition, the first test audio and the second test audio may be the same or different.
Furthermore, the second recording audio frequency and the uplink call quality of the tested communication equipment can be stored in an associated mode so as to be convenient for the testers to consult and analyze.
Further, in order to save the storage space, the second recording audio and the uplink call quality of the tested communication device may be stored in association when the uplink call test of the tested communication device fails, that is, the uplink call quality of the tested communication device is lower than a preset index.
By adopting the method for testing the call quality, the automatic test of the call quality of the tested communication equipment can be realized, so that the labor cost and the time cost can be saved, and the test efficiency can be improved.
In another embodiment of the present disclosure, before the step S21, the method may further include: and controlling the tested communication equipment to initiate a call to the test equipment, controlling the test equipment to monitor the incoming call information through a preset target application apk, and establishing a call with the tested communication equipment when the incoming call number in the incoming call information is consistent with the telephone number used by the tested communication equipment. Therefore, the communication between the tested communication equipment and the testing equipment can be automatically established, so that the labor and time cost are further saved, and the testing efficiency is improved.
It should be noted that, in the embodiment of the present disclosure, the communication device under test and the testing device may be electronic devices with a call function, such as a mobile phone, a tablet computer, and a smart watch, and the method for testing call quality in any of the embodiments may be applied to a control device (for example, an electronic device with a control function, such as a PC device) connected to the communication device under test and the testing device, and the control device may control the communication device under test and the testing device through a built-in python program, which is not limited in the present disclosure.
Other embodiments of the disclosure will be apparent to those skilled in the art from consideration of the specification and practice of the disclosure. This application is intended to cover any variations, uses, or adaptations of the disclosure following, in general, the principles of the disclosure and including such departures from the present disclosure as come within known or customary practice within the art to which the disclosure pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the disclosure being indicated by the following claims.
It will be understood that the present disclosure is not limited to the precise arrangements described above and shown in the drawings and that various modifications and changes may be made without departing from the scope thereof. The scope of the present disclosure is limited only by the appended claims.
Claims (12)
1. A system for testing call quality, comprising: the device comprises tested communication equipment, test equipment, first control equipment connected with the tested communication equipment and second control equipment connected with the test equipment;
the second control device is used for playing a first test audio when the tested communication device is in communication with the test device, so that the test device can transmit the first test audio to the tested communication device through the communication;
the first control equipment is used for starting a function of recording the communication equipment to be tested when the communication equipment to be tested is communicated with the test equipment; and determining the downlink call quality of the tested communication equipment according to the first recording audio obtained by recording the tested communication equipment.
2. The system of claim 1, wherein the first control device is configured to:
converting the first recording audio into text information by calling a preset Application Programming Interface (API);
matching the text information with the text information of the first test audio to obtain a matching degree, wherein the text information of the first test audio is pre-stored in the first control device;
and if the matching degree is smaller than a preset threshold value, determining that the downlink call test of the tested communication equipment is failed.
3. The system of claim 1, wherein the first control device is further configured to:
storing the first recording audio and the downlink call quality of the tested communication equipment in a correlation manner; or when the downlink call quality of the tested communication equipment is lower than a preset index, the first recording audio and the downlink call quality of the tested communication equipment are stored in a correlation mode.
4. The system of claim 1,
the first control device is further configured to play a second test audio when the tested communication device is in a call with the test device, so that the tested communication device transmits the second test audio to the test device through the call;
the second control equipment is also used for starting the function of recording the test equipment when the tested communication equipment is communicated with the test equipment; and determining the uplink call quality of the tested communication equipment according to the second recording audio obtained by recording the test equipment.
5. The system of claim 4, wherein the second control device is further configured to:
storing the second recording audio and the uplink call quality of the tested communication equipment in a correlation manner; or when the uplink call quality of the tested communication equipment is lower than a preset index, the second recording audio and the uplink call quality of the tested communication equipment are stored in a correlation mode.
6. The system according to any one of claims 1 to 5,
the first control equipment is also used for controlling the tested communication equipment to initiate a call to the test equipment;
the second control system is further configured to control the test device to monitor incoming call information through a preset target application apk and establish a call with the tested communication device when an incoming call number in the incoming call information is consistent with a telephone number used by the tested communication device.
7. A method for testing call quality is characterized by comprising the following steps:
when a test device is in conversation with a tested communication device, playing a first test audio so that the test device can transmit the first test audio to the tested communication device through the conversation;
starting a function of recording the communication equipment to be tested;
and determining the downlink call quality of the tested communication equipment according to the first recording audio obtained by recording the tested communication equipment.
8. The method of claim 7, wherein determining the downlink call quality of the tested communication device according to a first recorded audio obtained by recording the tested communication device comprises:
converting the first recording audio into text information by calling a preset Application Programming Interface (API);
matching the text information with the text information of the first test audio to obtain a matching degree;
and if the matching degree is smaller than a preset threshold value, determining that the downlink call test of the tested communication equipment is failed.
9. The method of claim 7, further comprising:
storing the first recording audio and the downlink call quality of the tested communication equipment in a correlation manner; or when the downlink call quality of the tested communication equipment is lower than a preset index, the first recording audio and the downlink call quality of the tested communication equipment are stored in a correlation mode.
10. The method of claim 7, further comprising:
when the tested communication equipment is communicated with the testing equipment, playing a second testing audio so that the tested communication equipment can transmit the second testing audio to the testing communication equipment through the communication;
starting a function of recording by the test equipment;
and determining the uplink call quality of the tested communication equipment according to the second recording audio obtained by recording the test equipment.
11. The method of claim 10, further comprising:
storing the second recording audio and the uplink call quality of the tested communication equipment in a correlation manner; or when the uplink call quality of the tested communication equipment is lower than a preset index, the second recording audio and the uplink call quality of the tested communication equipment are stored in a correlation mode.
12. The method according to any one of claims 7 to 11, further comprising:
controlling the tested communication equipment to initiate a call to the testing equipment;
and controlling the test equipment to monitor incoming call information through a preset target application apk and establishing a call with the tested communication equipment when the incoming call number in the incoming call information is consistent with the telephone number used by the tested communication equipment.
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Application publication date: 20200904 |