CN111565224B - Different-address business handling method and device - Google Patents
Different-address business handling method and device Download PDFInfo
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- CN111565224B CN111565224B CN202010342995.5A CN202010342995A CN111565224B CN 111565224 B CN111565224 B CN 111565224B CN 202010342995 A CN202010342995 A CN 202010342995A CN 111565224 B CN111565224 B CN 111565224B
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Abstract
The invention provides a method and a device for handling different address business, wherein the method comprises the steps of receiving a second bank branch mark and a business operation task sent by a first mobile counter of a first bank branch; inquiring a current value teller identification set corresponding to the second bank outlet identification; determining the current value teller identification capable of handling the business operation task from the current value teller identification set; sending a business operation task to a second mobile counter corresponding to the current teller identifier; receiving business material data which are sent by a first mobile counter and correspond to business operation tasks, and sending the business material data to a second mobile counter for the second mobile counter to display the business material data; and receiving a transaction result which is sent by the second mobile counter and corresponds to the business material data, and forwarding the transaction result to the first mobile counter. The invention can realize the purpose that the mobile counter belonging to one bank outlet is combined with the mobile counter of another bank outlet to handle business operation, thereby improving the user experience.
Description
Technical Field
The present application relates to the field of communications technologies, and in particular, to a method and an apparatus for handling a different address service.
Background
With the development of bank science and technology, a mobile counter is developed, so-called mobile counter integrates services which can only be handled at a network counter into equipment, and a bank teller can carry the mobile counter to a user position to handle the services for the user.
The mobile counter can execute business operation only after a teller logs in, and the teller belongs to a certain bank outlet, so that the mobile counter can only handle business operation for the bank outlet at present. For example, after a teller under the name of the bank website a carries a mobile counter to a user position, the teller needs to log in the mobile counter, and in this case, the bank website a can only be used as an account opening bank when the user handles account opening operation.
If the user wants to handle the business operation of the bank website B, the user needs to go to the bank website B to handle the business offline or wait for a teller under the name of the bank website B to carry a mobile counter to enter the door for handling.
In the prior art, the mobile counter cannot adjust the bank outlets for handling business operation in the business handling operation, which results in poor user experience.
Disclosure of Invention
In view of this, the present application provides a method and an apparatus for transacting an inter-address service, which achieve the purpose of transacting a service by a mobile counter affiliated to one bank outlet in conjunction with a mobile counter of another bank outlet, thereby improving user experience.
In order to achieve the above object, the present invention provides the following technical features:
a method for handling different address business is applied to a bank server, and comprises the following steps:
receiving a second bank outlet identification and a service operation task sent by a first mobile counter of a first bank outlet;
inquiring a current teller identification set corresponding to the second bank outlet identification;
determining the current teller identification which can handle the business operation task from the current teller identification set;
sending the business operation task to a second mobile counter corresponding to the current teller identifier;
receiving business material data which are sent by the first mobile counter and correspond to the business operation task, and sending the business material data to the second mobile counter for the second mobile counter to display the business material data;
and receiving a transaction result which is sent by the second mobile counter and corresponds to the business material data, and forwarding the transaction result to the first mobile counter.
Optionally, the determining, from the current teller identifier set, a current teller identifier that can handle the business operation task includes:
inquiring the current state corresponding to each current-value teller identifier in the current-value teller identifier set;
if the current value teller identification is in an idle state, determining the current value teller identification as the current value teller identification capable of handling the business operation task;
if the current-value teller identifier does not exist in the idle state, a new task message is sent to the mobile terminal corresponding to the lobby manager identifier corresponding to the second bank outlet identifier, so that the mobile terminal corresponding to the lobby manager identifier can designate the current-value teller identifier;
and receiving a current-value teller identifier appointed by the mobile terminal corresponding to the hall manager identifier, and determining the current-value teller identifier as the current-value teller identifier capable of handling the business operation task.
Optionally, the method further includes:
receiving a transfer instruction sent by the mobile terminal corresponding to the current-value teller identifier; wherein the transfer instruction comprises a specified current value teller identification;
and transferring the business operation task to the appointed current value teller identification.
Optionally, before the sending the service operation task to the second mobile counter corresponding to the current teller identifier, the method further includes:
sending a new task message to the mobile terminal corresponding to the current value teller identifier;
under the condition of receiving a receiving instruction fed back by the mobile terminal corresponding to the current teller identifier, sending a task accepted message to the first mobile counter;
under the condition of receiving a waiting instruction fed back by the mobile terminal corresponding to the current teller identifier, sending a waiting message to the first mobile counter;
and under the condition of receiving a rejection instruction fed back by the mobile terminal corresponding to the current teller identifier, sending a task rejected message to the first mobile counter.
Optionally, the receiving a transaction result corresponding to the service material data sent by the second mobile counter includes:
after the business material data passes the audit, receiving a successful transaction result sent by the second mobile counter;
and receiving a handling failure message sent by the second mobile counter after the business material data is not approved.
A method for transacting a foreign address service, applied to a first mobile counter of a first banking outlet, the method comprising:
acquiring a second bank outlet identifier and a business operation task;
sending the second bank outlet identification and the business operation task to a bank server;
collecting business material data corresponding to the business operation tasks and sending the business material data to the bank server;
and receiving a transaction result which is sent by the bank server, generated by the second bank branch and corresponds to the business material data.
A method for transacting a foreign address service, applied to a second mobile counter of a second banking outlet, the method comprising:
receiving a business operation task sent by a bank server and initiated by a first mobile counter of the first banking outlet;
receiving business material data which are sent by the bank server, collected by the first mobile counter and correspond to the business operation tasks;
generating a handling result corresponding to the business material data after the business material data is audited;
and sending a handling result corresponding to the business material data to the bank server so that the bank server can forward the handling result to the first mobile counter.
An apparatus for handling different address business, which is applied to a bank server, the apparatus comprising:
the first receiving unit is used for receiving a second bank branch mark and a business operation task sent by a first mobile counter of a first bank branch;
the query unit is used for querying the current value teller identification set corresponding to the second bank outlet identification;
a determining unit, configured to determine, from the current teller identifier set, a current teller identifier that can handle the service operation task;
the first sending unit is used for sending the business operation task to a second mobile counter corresponding to the current-value teller identifier;
the second receiving unit is used for receiving the business material data which is sent by the first mobile counter and corresponds to the business operation task, and sending the business material data to the second mobile counter for the second mobile counter to display the business material data;
and the third receiving unit is used for receiving the transaction result which is sent by the second mobile counter and corresponds to the business material data, and forwarding the transaction result to the first mobile counter.
An apparatus for transaction of a different address service applied to a first mobile counter of a first banking outlet, the apparatus comprising:
the acquisition unit is used for acquiring the identification of the second bank outlet and the business operation task;
the second sending unit is used for sending the second bank outlet identification and the business operation task to the bank server;
the collection unit is used for collecting the business material data corresponding to the business operation task and sending the business material data to the bank server;
and the fourth receiving unit is used for receiving a transaction result which is sent by the bank server, generated by the second banking outlet and corresponds to the business material data.
An apparatus for transacting an inter-address service, for use with a second mobile counter at a second banking outlet, the apparatus comprising:
a fifth receiving unit, configured to receive a service operation task sent by a bank server and initiated by a first mobile counter of the first banking outlet;
a sixth receiving unit, configured to receive the business material data corresponding to the business operation task, which is sent by the bank server and collected by the first mobile counter;
the generating unit is used for generating a handling result corresponding to the business material data after the business material data is checked;
and the third sending unit is used for sending a handling result corresponding to the business material data to the bank server so that the bank server can forward the handling result to the first mobile counter.
Through the technical means, the following beneficial effects can be realized:
the first mobile counter can send the business operation task and the appointed second bank outlet identification to the bank server, and determines the current teller identification capable of handling the business operation task from the second bank outlet, and distributes the business operation task to the second mobile counter corresponding to the current teller identification, thereby realizing the purpose of transferring the business operation task to the second bank outlet.
Since the user is at the position of the first mobile counter, the first mobile counter assists in collecting the business material data corresponding to the business operation task, and the bank server is used as an intermediary to forward the business material data to the second mobile counter.
After the second mobile counter checks the materials, the second mobile counter sends a handling result corresponding to the business material data to the bank server, and the bank server forwards the handling result to the first mobile counter for the first mobile counter to display the handling result.
The invention is realized based on the mutual cooperation of the first mobile counter, the bank server and the second mobile counter, and a user can handle business operation tasks in the first mobile counter and the second mobile counter.
Drawings
In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings used in the description of the embodiments or the prior art will be briefly described below, it is obvious that the drawings in the following description are only some embodiments of the present application, and for those skilled in the art, other drawings can be obtained according to the drawings without creative efforts.
Fig. 1 is a schematic structural diagram of an inter-address service handling system disclosed in an embodiment of the present application;
fig. 2 is a flowchart of a first embodiment of a method for handling a different address service disclosed in the embodiment of the present application;
fig. 3 is a flowchart of a second embodiment of a method for transacting a different address service disclosed in the embodiment of the present application;
fig. 4 is a flowchart of a third embodiment of a method for transacting a different address service disclosed in the embodiment of the present application;
fig. 5 is a flowchart of a fourth embodiment of a method for transacting a different address service disclosed in the embodiment of the present application;
fig. 6 is a flowchart of a fifth embodiment of a method for transacting an inter-address service disclosed in the embodiment of the present application;
fig. 7 is a first structural diagram of an inter-address service transaction apparatus according to an embodiment of the present disclosure;
fig. 8 is a structural diagram of a first embodiment of an inter-address service transaction apparatus disclosed in the embodiment of the present application;
fig. 9 is a configuration diagram of a first embodiment of an inter-address service handling apparatus disclosed in the embodiment of the present application.
Detailed Description
The technical solutions in the embodiments of the present application will be described clearly and completely with reference to the drawings in the embodiments of the present application, and it is obvious that the described embodiments are only some embodiments of the present application, and not all embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present application.
To facilitate those skilled in the art to understand the system architecture of the present application, referring to fig. 1, the present invention provides an inter-address service handling system, including:
a first mobile counter 100 belonging to a first banking outlet;
a second mobile counter 200 affiliated with a second banking outlet;
a bank server 300 connected to the first mobile counter 100 and the second mobile counter 200.
The invention provides a first embodiment of a different address service handling method, which is applied to a different address service handling system shown in figure 1. Referring to fig. 2, the method comprises the steps of:
step S201: the first mobile counter acquires the identification of the second bank outlet and the business operation task.
And when the user arrives at the geographical position of the first bank outlet for on-line transaction or the bank teller carries the first mobile counter for on-line transaction, the user and the first mobile counter are at the same position.
Under the condition that a user wants to adjust a bank outlet for handling business operation, a bank teller can input a second bank outlet identifier and a business operation task required to be handled by the user to a first mobile counter, and the first mobile counter obtains the second bank outlet identifier and the business operation task.
Step S202: and the first mobile counter sends the second bank outlet identification and the business operation task to the bank server.
Step S203: and the bank server receives the identification of the second bank outlet and the business operation task sent by the first mobile counter of the first bank outlet.
Step S204: and the bank server inquires the current value teller identification set corresponding to the second bank outlet identification.
It can be understood that each bank outlet has an attendance system, and the bank server can obtain the current value teller identification set having the authority of using the mobile counter in each bank outlet on the same day through the attendance system of each bank outlet.
Step S205: and the bank server determines the current teller identification capable of handling the business operation task from the current teller identification set.
For a detailed implementation of this step, reference may be made to the embodiment shown in fig. 3.
Step S206: and the bank server sends the business operation task to a second mobile counter corresponding to the current value teller identifier.
Optionally, before the bank server sends the service operation task to the second mobile counter corresponding to the current teller identifier, the method may further include: and sending a new task message to the mobile terminal corresponding to the current teller identifier.
The following three situations may then occur:
the first method comprises the following steps: and under the condition of receiving a receiving instruction fed back by the mobile terminal corresponding to the current teller identifier, sending a task accepted message to the first mobile counter.
The bank teller is in an idle state, and the receiving operation is clicked through a mobile terminal (generally, a mobile phone of the bank teller) so as to receive the business operation accepting task.
And the second method comprises the following steps: and sending a waiting message to the first mobile counter under the condition of receiving a waiting instruction fed back by the mobile terminal corresponding to the current teller identifier.
The bank teller is in a busy state, and the mobile terminal (generally, a mobile phone of the bank teller) clicks a waiting operation, so that the first mobile counter waits for a period of time.
After the bank teller changes from the busy state to the idle state, the bank teller can click and receive operation through a mobile terminal (usually, a mobile phone of the bank teller) so as to receive and accept business operation tasks.
And the third is that: and under the condition of receiving a rejection instruction fed back by the mobile terminal corresponding to the current teller identifier, sending a task rejected message to the first mobile counter.
The bank teller is in other states (cannot handle, has no authority to handle or cannot handle temporarily), and the mobile terminal (generally, a mobile phone of the bank teller) clicks the rejection operation so as to reject to handle the business operation task.
It can be understood that, the bank server sends the service operation task to the second mobile counter corresponding to the current teller identifier after receiving the receiving instruction fed back by the mobile terminal corresponding to the current teller identifier.
Step S207: and the second mobile counter receives the business operation task which is sent by the bank server and initiated by the first mobile counter of the first banking outlet.
Optionally, the bank server may further receive a transfer instruction sent by the mobile terminal corresponding to the current teller identifier; wherein the transfer instruction comprises a specified current value teller identification; and transferring the business operation task to the appointed current value teller identification.
Step S208: and the first mobile counter collects the business material data corresponding to the business operation task and sends the business material data to the bank server.
Optionally, after receiving the task accepted message of the second mobile counter fed back by the bank server, the first mobile counter may collect service material data corresponding to the service operation task. It can be appreciated that different business operations tasks correspond to different business material data.
And after the business material data are collected, sending the business material data to a bank server.
Step S209: and the bank server receives the business material data which is sent by the first mobile counter and corresponds to the business operation task, and sends the business material data to the second mobile counter.
Step S210: and the second mobile counter receives and displays the business material data which is sent by the bank server, collected by the first mobile counter and corresponds to the business operation task.
And the second mobile counter displays the business material data corresponding to the business operation task so that a bank teller can check the business material data corresponding to the business operation task.
Step S211: and the second mobile counter generates a transaction result corresponding to the business material data after auditing the business material data.
Step S212: and the second mobile counter sends a transaction result corresponding to the business material data to the bank server.
Step S213: and the bank server receives a transaction result which is sent by the second mobile counter and corresponds to the business material data, and forwards the transaction result to the first mobile counter.
Step S214: the first mobile counter receives and displays the transaction results.
The invention provides a second embodiment of a transaction method of different address services, and provides a specific implementation process of the step S205 on the basis of the first embodiment. Referring to fig. 3, the method comprises the following steps:
step S301: and the bank server inquires the current state corresponding to each current teller identifier in the current teller identifier set.
In order to ensure that the business operation task can be timely distributed, the bank server can inquire the current state corresponding to each current-value teller identifier.
Step S302: and if the current value teller identification is in an idle state, determining the current value teller identification as the current value teller identification capable of handling the business operation task.
If the current teller identifier set has a current teller identifier in an idle state, randomly selecting a current teller identifier from the current teller identifiers in the idle state, and determining the current teller identifier as the current teller identifier capable of handling the business operation task.
Step S303: and if the current-value teller identifier does not exist in the idle state, a new task message is sent to the mobile terminal corresponding to the lobby manager identifier corresponding to the second bank outlet identifier, so that the mobile terminal corresponding to the lobby manager identifier can designate the current-value teller identifier.
If the current value teller identification set does not have the current value teller identification in the idle state, the situation that all the bank tellers are in the busy state is indicated, and the business operation tasks cannot be processed in time at present.
For this purpose, the bank server distributes a new task message to the mobile terminal (usually, a mobile phone of the lobby manager) corresponding to the lobby manager identifier corresponding to the second bank branch identifier, so that the lobby manager can specify a current teller identifier based on the situation of the bank branch.
Optionally, after the mobile terminal corresponding to the lobby manager identifier feeds back the rejection instruction, the mobile terminal indicates that the business operation task sent by the first mobile counter of the first banking outlet is rejected.
Step S304: and receiving a current-value teller identifier appointed by the mobile terminal corresponding to the hall manager identifier, and determining the current-value teller identifier as the current-value teller identifier capable of handling the business operation task.
Through the technical means, the following beneficial effects can be realized:
the first mobile counter can send the business operation task and the appointed second bank outlet mark to the bank server, and determines the current teller mark which can handle the business operation task from the second bank outlet, and distributes the business operation task to the second mobile counter corresponding to the current teller mark, thereby realizing the purpose of transferring the business operation task to the second bank outlet.
Since the user is at the position of the first mobile counter, the first mobile counter assists in collecting the business material data corresponding to the business operation task, and the bank server is used as an intermediary to forward the business material data to the second mobile counter.
After the second mobile counter examines materials, the second mobile counter sends a handling result corresponding to the business material data to a bank server, and the bank server forwards the handling result to the first mobile counter so that the first mobile counter can display the handling result.
The invention is realized based on the mutual cooperation of the first mobile counter, the bank server and the second mobile counter, and a user can handle business operation tasks in the first mobile counter and the second mobile counter.
Referring to fig. 4, a third embodiment of a method for handling a different address service, applied to a bank server, includes:
step S401: receiving a second bank outlet identifier and a business operation task sent by a first mobile counter of a first bank outlet;
step S402: inquiring a current value teller identification set corresponding to the second bank outlet identification;
step S403: determining a current teller identifier which can handle the business operation task from the current teller identifier set;
step S404: sending the business operation task to a second mobile counter corresponding to the current teller identifier;
step S405: receiving business material data which are sent by the first mobile counter and correspond to the business operation task, and sending the business material data to the second mobile counter for the second mobile counter to display the business material data;
step S406: and receiving a transaction result which is sent by the second mobile counter and corresponds to the business material data, and forwarding the transaction result to the first mobile counter for the first mobile counter to display the transaction result.
Referring to fig. 5, the present invention provides a fourth embodiment of a transaction method for an inter-address service, which is applied to a first mobile counter of a first banking site, and the method includes:
step S501: and acquiring the identifier of the second bank outlet and the service operation task.
Step S502: sending the second bank outlet identification and the business operation task to a bank server;
step S503: and collecting the business material data corresponding to the business operation task, and sending the business material data to the bank server.
Step S504: and receiving a transaction result which is sent by the bank server, generated by the second bank branch and corresponds to the business material data.
Referring to fig. 6, the present invention provides a fifth method for transacting an ex-site service, which is applied to a second mobile counter of a second banking outlet, and the method includes:
step S601: and receiving a business operation task which is sent by a bank server and initiated by a first mobile counter of the first banking outlet.
Step S602: and receiving business material data which is sent by the bank server, collected by the first mobile counter and corresponds to the business operation task.
Step S603: and generating a handling result corresponding to the business material data after the business material data is audited.
Step S604: and sending a handling result corresponding to the business material data to the bank server so that the bank server can forward the handling result to the first mobile counter.
With respect to the solutions shown in fig. 4, fig. 5 and fig. 6, details of the embodiment shown in fig. 1 can be found, and are not described herein again.
Through the technical means, the following beneficial effects can be realized:
the first mobile counter can send the business operation task and the appointed second bank outlet mark to the bank server, and determines the current teller mark which can handle the business operation task from the second bank outlet, and distributes the business operation task to the second mobile counter corresponding to the current teller mark, thereby realizing the purpose of transferring the business operation task to the second bank outlet.
Since the user is at the position of the first mobile counter, the first mobile counter assists in collecting the business material data corresponding to the business operation task, and the bank server is used as an intermediary to forward the business material data to the second mobile counter.
After the second mobile counter examines materials, the second mobile counter sends a handling result corresponding to the business material data to a bank server, and the bank server forwards the handling result to the first mobile counter so that the first mobile counter can display the handling result.
The invention is realized based on the mutual cooperation of the first mobile counter, the bank server and the second mobile counter, and a user can handle business operation tasks in the first mobile counter and the second mobile counter.
Referring to fig. 7, a first embodiment of an apparatus for handling a different address service according to the present invention is applied to a bank server, and the apparatus includes:
a first receiving unit 71, configured to receive a second bank branch identifier and a service operation task sent by a first mobile counter of a first bank branch;
the query unit 72 is configured to query the current teller identifier set corresponding to the second bank outlet identifier;
a determining unit 73, configured to determine, from the current teller identifier set, a current teller identifier that can handle the service operation task;
a first sending unit 74, configured to send the service operation task to the second mobile counter corresponding to the current teller identifier;
a second receiving unit 76, configured to receive the service material data corresponding to the service operation task and sent by the first mobile counter, and send the service material data to the second mobile counter, so that the second mobile counter displays the service material data;
and a third receiving unit 75, configured to receive a transaction result corresponding to the service material data sent by the second mobile counter, and forward the transaction result to the first mobile counter, so that the first mobile counter displays the transaction result.
Referring to fig. 8, the present invention provides a second embodiment of an inter-address transaction apparatus, which is applied to a first mobile counter of a first banking site, and the apparatus includes:
an obtaining unit 81, configured to obtain a second banking outlet identifier and a service operation task;
a second sending unit 82, configured to send the second banking outlet identifier and the service operation task to a banking server;
a collecting unit 83, configured to collect business material data corresponding to the business operation task, and send the business material data to the bank server;
a fourth receiving unit 84, configured to receive a transaction result, which is sent by the bank server and generated by the second banking node and corresponds to the business material data.
Referring to fig. 9, the third embodiment of the present invention provides an inter-address transaction apparatus, which is applied to a second mobile counter of a second banking site, and the apparatus includes:
a fifth receiving unit 91, configured to receive a service operation task sent by the bank server and initiated by the first mobile counter of the first banking outlet;
a sixth receiving unit 92, configured to receive the business material data corresponding to the business operation task, which is sent by the bank server and collected by the first mobile counter;
a generating unit 93, configured to generate a transaction result corresponding to the business material data after the business material data is checked;
a third sending unit 94, configured to send the transaction result corresponding to the business material data to the bank server, so that the bank server forwards the transaction result to the first mobile counter.
The functions described in the method of the present embodiment, if implemented in the form of software functional units and sold or used as independent products, may be stored in a storage medium readable by a computing device. Based on such understanding, part of the contribution to the prior art of the embodiments of the present application or part of the technical solution may be embodied in the form of a software product stored in a storage medium and including several instructions for causing a computing device (which may be a personal computer, a server, a mobile computing device or a network device) to execute all or part of the steps of the method described in the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk, and various media capable of storing program codes.
The embodiments are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same or similar parts among the embodiments are referred to each other.
The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present application. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the application. Thus, the present application is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.
Claims (10)
1. A method for handling different address business is applied to a bank server, and comprises the following steps:
receiving a second bank outlet identifier and a business operation task sent by a first mobile counter of a first bank outlet;
inquiring a current teller identification set corresponding to the second bank outlet identification;
determining a current teller identifier which can handle the business operation task from the current teller identifier set;
sending the business operation task to a second mobile counter corresponding to the current value teller identifier;
receiving business material data which are sent by the first mobile counter and correspond to the business operation task, and sending the business material data to the second mobile counter for the second mobile counter to display the business material data;
and receiving a transaction result which is sent by the second mobile counter and corresponds to the business material data, and forwarding the transaction result to the first mobile counter.
2. The method of claim 1, wherein determining from the set of current teller identifiers a current teller identifier that can handle the business operation task comprises:
inquiring the current state corresponding to each current teller identifier in the current teller identifier set;
if the current value teller identification is in an idle state, determining the current value teller identification as the current value teller identification capable of handling the business operation task;
if the current teller identifier is not in the idle state, a new task message is sent to the mobile terminal corresponding to the lobby manager identifier corresponding to the second bank outlet identifier, so that the mobile terminal corresponding to the lobby manager identifier can assign the current teller identifier;
and receiving a current-value teller identifier appointed by the mobile terminal corresponding to the hall manager identifier, and determining the current-value teller identifier as the current-value teller identifier capable of handling the business operation task.
3. The method of claim 2, further comprising:
receiving a transfer instruction sent by the mobile terminal corresponding to the current-value teller identifier; wherein the transfer instruction comprises a specified current value teller identification;
and the business operation task is transferred to the identification of the appointed current value teller.
4. The method of claim 2 or 3, wherein before said sending the business operation task to the second mobile counter corresponding to the current teller identifier, further comprising:
sending a new task message to the mobile terminal corresponding to the current value teller identifier;
under the condition of receiving a receiving instruction fed back by the mobile terminal corresponding to the current teller identifier, sending a task accepted message to the first mobile counter;
under the condition of receiving a waiting instruction fed back by the mobile terminal corresponding to the current teller identifier, sending a waiting message to the first mobile counter;
and under the condition of receiving a rejection instruction fed back by the mobile terminal corresponding to the current teller identifier, sending a task rejected message to the first mobile counter.
5. The method of claim 1, wherein the receiving transaction results corresponding to the business material data sent by the second mobile station comprises:
after the business material data passes the audit, receiving a successful transaction result sent by the second mobile counter;
and receiving a handling failure message sent by the second mobile counter after the business material data is not approved.
6. A method for transaction of a different address service, applied to a first mobile counter of a first banking outlet, the method comprising:
acquiring a second bank outlet identifier and a business operation task;
sending the second bank outlet identification and the business operation task to a bank server so that the bank server inquires a current teller identification set corresponding to the second bank outlet identification, determines a current teller identification capable of handling the business operation task from the current teller identification set, and sends the business operation task to a second mobile counter corresponding to the current teller identification;
collecting business material data corresponding to the business operation tasks and sending the business material data to the bank server;
and receiving a transaction result which is sent by the bank server, generated by the second mobile counter and corresponds to the business material data.
7. A method for transacting a foreign address service, the method being applied to a second mobile counter of a second banking site, the method comprising:
receiving a business operation task sent by a bank server and initiated by a first mobile counter of a first bank outlet; the bank server receives a second bank outlet identifier and a business operation task sent by a first mobile counter of a first bank outlet, inquires a current teller identifier set corresponding to the second bank outlet identifier, and sends the business operation task to the second mobile counter corresponding to the current teller identifier after determining the current teller identifier capable of handling the business operation task from the current teller identifier set;
receiving business material data which are sent by the bank server, collected by the first mobile counter and correspond to the business operation tasks;
generating a handling result corresponding to the business material data after the business material data is audited;
and sending a handling result corresponding to the business material data to the bank server so that the bank server can forward the handling result to the first mobile counter.
8. An apparatus for handling a different address service, applied to a bank server, the apparatus comprising:
the first receiving unit is used for receiving a second bank branch mark and a business operation task sent by a first mobile counter of a first bank branch;
the query unit is used for querying the current value teller identification set corresponding to the second bank outlet identification;
a determining unit, configured to determine, from the current teller identifier set, a current teller identifier that can handle the service operation task;
the first sending unit is used for sending the business operation task to a second mobile counter corresponding to the current-value teller identifier;
the second receiving unit is used for receiving the business material data which is sent by the first mobile counter and corresponds to the business operation task, sending the business material data to the second mobile counter, and displaying the business material data by the second mobile counter;
and the third receiving unit is used for receiving the transaction result which is sent by the second mobile counter and corresponds to the business material data, and forwarding the transaction result to the first mobile counter.
9. An apparatus for transaction of a different address service, applied to a first mobile counter of a first banking outlet, the apparatus comprising:
the acquisition unit is used for acquiring the identification of the second bank outlet and the business operation task;
a second sending unit, configured to send the second bank website identifier and the service operation task to a bank server, so that the bank server queries a current teller identifier set corresponding to the second bank website identifier, determines, from the current teller identifier set, a current teller identifier capable of handling the service operation task, and sends the service operation task to a second mobile counter corresponding to the current teller identifier;
the collecting unit is used for collecting the business material data corresponding to the business operation task and sending the business material data to the bank server;
and the fourth receiving unit is used for receiving the transaction results which are sent by the bank server, generated by the second mobile counter and correspond to the business material data.
10. An apparatus for transacting an inter-address service, the apparatus being applied to a second mobile counter at a second banking outlet, the apparatus comprising:
the fifth receiving unit is used for receiving a business operation task which is sent by the bank server and initiated by a first mobile counter of the first bank outlet; the bank server receives a second bank outlet identifier and a service operation task sent by a first mobile counter of a first bank outlet, inquires a current teller identifier set corresponding to the second bank outlet identifier, and sends the service operation task to the second mobile counter corresponding to the current teller identifier after determining a current teller identifier capable of handling the service operation task from the current teller identifier set;
a sixth receiving unit, configured to receive the business material data corresponding to the business operation task, which is sent by the bank server and collected by the first mobile counter;
the generating unit is used for generating a transaction result corresponding to the business material data after the business material data is checked;
and the third sending unit is used for sending a handling result corresponding to the business material data to the bank server so that the bank server can forward the handling result to the first mobile counter.
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| CN202010342995.5A CN111565224B (en) | 2020-04-27 | 2020-04-27 | Different-address business handling method and device |
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| CN202010342995.5A CN111565224B (en) | 2020-04-27 | 2020-04-27 | Different-address business handling method and device |
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| CN108335196A (en) * | 2018-01-24 | 2018-07-27 | 平安科技（深圳）有限公司 | Credit card turns on family service implementation method, equipment, system and storage medium |
| CN109919755A (en) * | 2019-02-15 | 2019-06-21 | 中国银行股份有限公司 | Mobile banking's dot data processing method, server and system |
| CN110995760A (en) * | 2019-12-24 | 2020-04-10 | 中国银行股份有限公司 | Unmanned mobile banking outlet business processing system, server, outlet and method |
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| CN108335196A (en) * | 2018-01-24 | 2018-07-27 | 平安科技（深圳）有限公司 | Credit card turns on family service implementation method, equipment, system and storage medium |
| CN109919755A (en) * | 2019-02-15 | 2019-06-21 | 中国银行股份有限公司 | Mobile banking's dot data processing method, server and system |
| CN110995760A (en) * | 2019-12-24 | 2020-04-10 | 中国银行股份有限公司 | Unmanned mobile banking outlet business processing system, server, outlet and method |
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