CN111430019A - Outpatient intelligent sign-in method - Google Patents
Outpatient intelligent sign-in method Download PDFInfo
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- CN111430019A CN111430019A CN202010281718.8A CN202010281718A CN111430019A CN 111430019 A CN111430019 A CN 111430019A CN 202010281718 A CN202010281718 A CN 202010281718A CN 111430019 A CN111430019 A CN 111430019A
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- G—PHYSICS
- G16—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
- G16H—HEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
- G16H40/00—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
- G16H40/20—ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C1/00—Registering, indicating or recording the time of events or elapsed time, e.g. time-recorders for work people
- G07C1/10—Registering, indicating or recording the time of events or elapsed time, e.g. time-recorders for work people together with the recording, indicating or registering of other data, e.g. of signs of identity
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Abstract
The invention discloses an intelligent attendance method for appointment patients in an on-line and off-line of outpatients of a medical institution. The system is based on the outpatient check-in mechanism, judges whether the patient is in the hospital or not according to the operation of the patient on the self-service machine in the hospital and the storage process, realizes intelligent check-in for the patient who has operation, does not have check-in time and has no person in the queue of doctor number calling, solves the problem of time for the doctor and the patient to be mutually dry and the like, and intelligently shortens the waiting time for seeing a doctor. By using the invention, only the check-in system in the hospital needs to be optimized, and the invention has the advantage of easy popularization and implementation.
Description
Technical Field
The invention is based on an outpatient attendance mechanism, and particularly relates to an optimization method for an outpatient attendance flow of a medical institution.
Background
The state academy in 2019 issues a key work task about the improvement of advanced medical and health system in 2019, wherein the method points out that a medical service action plan is further improved by deep implementation, and online services such as time-phased appointment diagnosis and treatment, intelligent medical guidance and triage, waiting reminding, inspection and examination result query, inter-diagnosis settlement, mobile payment and the like are provided. In 3 months of 2019, national health committee made and issued a standard system (trial) for intelligent service rating assessment in hospitals, so as to further improve medical service actions and guide medical institutions to scientifically and normatively develop intelligent hospital construction. According to the relevant policy thought of 'internet + medical health', an intelligent outpatient service system is created by means of informatization, and the method is one of effective ways for optimizing outpatient service processes, improving outpatient service efficiency and improving medical experience.
The outpatient service queuing problem is one of the medical service congestion points, when the number of patients is small, no waiting patient exists in a number queue of doctors, the latest reserved waiting patient does not arrive at the time, the patients cannot enter the queue for treatment, and the phenomena that the doctors and the patients mutually dry and the like exist. The incompleteness and the non-intelligence of the check-in logic are one of the main factors that the patient cannot see the doctor normally and the doctor-seeing logic is unreasonable.
Disclosure of Invention
The invention aims to solve the technical problem of providing an intelligent outpatient service attendance method based on an outpatient service attendance mechanism, which has less investment and simple operation, realizes intelligent attendance and enqueue of the outpatient service on-line and off-line appointment patients according to the difference of the patient intensity in the attendance time and the doctor attendance efficiency, perfects the attendance mechanism, and intelligently shortens the attendance waiting time.
In order to solve the technical problems, the invention adopts the following technical scheme: when no patient waits to see a doctor in the outpatient service doctor queuing queue, the appointed patient does not check in the time of seeing a doctor and cannot enter the queuing queue, the system realizes that the appointed patient checks in advance.
The group is a patient group for which a visit is scheduled at an outpatient service of a medical institution.
The reservation approach comprises two modes of on-line official network, APP, WeChat, Paibao, small program and other mobile phone end reservation and off-line self-service machine, diagnosis separating table and other field reservation. Through His system in the institute, combine the self-service quick-witted system of registering of outpatient service, according to the operation of patient on the self-service machine in the institute to the storage process is the foundation, judges whether the patient is in the institute, to having the operation, the time of registering and the unmanned patient of doctor queue of calling out numbers realize that intelligence registers. The patient who signs in intelligently automatically enters a waiting queue to wait for a number to see a doctor.
The system and the method realize intelligent sign-in based on the outpatient sign-in mechanism, solve the problem of time for mutual interference of doctors and patients and intelligently shorten the treatment waiting time. By using the invention, only the check-in system in the hospital needs to be optimized, and the invention has the advantage of easy popularization and implementation.
Detailed description of the invention
The contents of the outpatient intelligent check-in method based on the outpatient check-in mechanism are specifically described in the following with the implementation.
1. The outpatient reservation and treatment system is additionally provided with a doctor number calling queue state mark, and when no patient can be called in the queue, the mark is empty.
2. The self-service check-in system adds storage process function keys, such as: booking additional printing of small tickets, booking registration and the like.
3. The self-service machine check-in system adds storage process judgment, marks the patients with the operation records, and compares the marking time with the check-in time points, check-in marking positions and the doctor queue state marks of the reserved number source.
4. When the state mark of the queue for calling the number of the doctor is empty, the patient has an operation mark of the self-help machine, namely, the operation mark position is not empty, the marked time is out of the time range capable of signing, and the system intelligently signs.
5. In order to ensure the feasibility of intelligent check-in, an intelligent check-in time point is required to be set, and the intelligent check-in time point is greater than the time allowed for the outpatient service to check-in.
Claims (6)
1. An outpatient intelligent sign-in method is characterized in that: when no patient waits to see a doctor in the outpatient service doctor queuing queue, the appointed patient does not check in the time of seeing a doctor and cannot enter the queuing queue, the system realizes that the appointed patient checks in advance.
2. The outpatient intelligent check-in method according to claim 1, wherein: the method is directed to a patient population for scheduled visits at an out-patient clinic of a medical facility.
3. The outpatient intelligent check-in method according to claim 1, wherein: the reservation approach comprises two modes of on-line official network, APP, WeChat, Paibao, small program and other mobile phone end reservation and off-line self-service machine, diagnosis separating table and other field reservation.
4. The outpatient intelligent check-in method according to claim 1, wherein: through His system in the institute, combine the self-service quick-witted system of registering of outpatient service, according to the operation of patient on the self-service machine in the institute to the storage process is the foundation, judges whether the patient is in the institute, to having the operation, the time of registering and the unmanned patient of doctor queue of calling out numbers realize that intelligence registers.
5. The outpatient intelligent check-in method according to claim 1, wherein: the patient who signs in intelligently automatically enters a waiting queue to wait for a number to see a doctor.
6. The outpatient intelligent check-in method according to claim 1, wherein: the problem of doctor and patient's time such as dry each other is solved, and the waiting time of seeing a doctor is shortened to intelligence.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010281718.8A CN111430019A (en) | 2020-04-11 | 2020-04-11 | Outpatient intelligent sign-in method |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010281718.8A CN111430019A (en) | 2020-04-11 | 2020-04-11 | Outpatient intelligent sign-in method |
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| Publication Number | Publication Date |
|---|---|
| CN111430019A true CN111430019A (en) | 2020-07-17 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
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| CN202010281718.8A Pending CN111430019A (en) | 2020-04-11 | 2020-04-11 | Outpatient intelligent sign-in method |
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| CN (1) | CN111430019A (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN113808720A (en) * | 2021-09-22 | 2021-12-17 | 上海联空网络科技有限公司 | Intelligent outpatient service method, system and intelligent equipment |
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| CN109461243A (en) * | 2018-11-18 | 2019-03-12 | 大连高马文化产业发展有限公司 | A kind of intensive style appointment registration system |
| CN109585009A (en) * | 2018-12-18 | 2019-04-05 | 温州医科大学 | A kind of device and method with the ophthalmology outpatient service source cell system under space scheduling |
| CN109658581A (en) * | 2019-02-19 | 2019-04-19 | 中国人民解放军陆军军医大学第附属医院 | Hospital intelligent attendance queuing system |
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2020
- 2020-04-11 CN CN202010281718.8A patent/CN111430019A/en active Pending
Patent Citations (13)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101515379A (en) * | 2009-02-20 | 2009-08-26 | 上海健业文化传播有限公司 | Double-track registration and medical consultation service system |
| US20120053963A1 (en) * | 2010-08-27 | 2012-03-01 | Cadmean, Inc. | System for Dynamically Scheduling Medical Facility Appointments |
| CN103150462A (en) * | 2011-09-16 | 2013-06-12 | 无锡市妇幼保健院 | Non-gathering waiting scheduling system for use in hospitals |
| CN102622529A (en) * | 2012-04-17 | 2012-08-01 | 苏州风采信息技术有限公司 | Distribution and calculation method of reservation number sources |
| CN205942847U (en) * | 2016-08-17 | 2017-02-08 | 杜江 | Inspection administrative or technical offices of hospital register system by oneself |
| CN206400668U (en) * | 2016-12-30 | 2017-08-11 | 浙江远图互联科技股份有限公司 | A kind of secondary point is examined queue management system |
| CN108573561A (en) * | 2017-03-14 | 2018-09-25 | 长沙博为软件技术股份有限公司 | The method called out the numbers quickly is registered by a kind of hospital |
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| CN109585009A (en) * | 2018-12-18 | 2019-04-05 | 温州医科大学 | A kind of device and method with the ophthalmology outpatient service source cell system under space scheduling |
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| CN113808720A (en) * | 2021-09-22 | 2021-12-17 | 上海联空网络科技有限公司 | Intelligent outpatient service method, system and intelligent equipment |
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Application publication date: 20200717 |