CN111369014A - Operation and maintenance management system and method for computer room - Google Patents

Operation and maintenance management system and method for computer room Download PDF

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Publication number
CN111369014A
CN111369014A CN201811593138.1A CN201811593138A CN111369014A CN 111369014 A CN111369014 A CN 111369014A CN 201811593138 A CN201811593138 A CN 201811593138A CN 111369014 A CN111369014 A CN 111369014A
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maintenance
authority
application
mode
audit
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魏长柏
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Guangzhou Chuanji Electrical Technology Co ltd
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Guangzhou Chuanji Electrical Technology Co ltd
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    • G06Q10/00—Administration; Management
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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/103—Workflow collaboration or project management

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Abstract

The invention provides an operation and maintenance management system and a management method for a computer room, which comprises the following steps: providing an operation and maintenance authority approval application; auditing the operation and maintenance authority approval application; and when the operation and maintenance authority is approved, applied and checked, the operation and maintenance can be started. The invention also provides a computer room operation and maintenance management system, which comprises an operation and maintenance authority examination and approval application module used for carrying out operation and maintenance authority examination and approval application; and the operation and maintenance authority auditing module is used for applying for auditing the operation and maintenance authority approval application so as to pass or reject the operation and maintenance authority approval application. The operation and maintenance management system and method for the computer room can effectively solve the problems of complex flow and poor timeliness of the examination and approval application and examination and approval of the operation and maintenance authority, and simultaneously avoid the loophole of the operation and maintenance safety, thereby effectively controlling the safety of the operation and maintenance and improving the timeliness and the convenience of the operation and maintenance authority change.

Description

Operation and maintenance management system and method for computer room
Technical Field
The invention relates to the technical field of operation and maintenance of computer rooms, in particular to a computer operation and maintenance management method and system.
Background
At present, with the wide popularization of computer applications, the operation and maintenance of computers, application systems thereof and networks thereof by various enterprises and institutions become normal work. The current operation and maintenance management is usually operated by operation and maintenance personnel, and different authority limits are performed on the operation and maintenance personnel to realize the management and control of the operation and maintenance.
Generally, when an operation and maintenance person performs operation and maintenance through an operation and maintenance management system, the operation and maintenance are performed in a manner of an allocated device range, a login account, a designated command and the like. However, when the operation and maintenance authority needs to be changed or upgraded or when the computer to be operated and maintained is in an abnormal state, the authority adjustment of the operation and maintenance personnel is usually performed manually, for example, a permission is manually applied to other high-level administrators, and the administrator performs adjustment distribution again, thereby causing the problems of complicated flow and poor timeliness of application and approval. If the operation and maintenance personnel are directly authorized to have larger operation and maintenance authority, although the flow and the time can be saved, the hidden danger of the operation and maintenance safety can not be avoided.
In view of the above, a method and a system for managing computer operation and maintenance authorities are needed to effectively control the security of computer operation and maintenance and improve the timeliness and convenience of operation and maintenance authority change.
Disclosure of Invention
In view of the above-mentioned drawbacks in the prior art, the present invention provides a computer operation and maintenance management method, which is characterized by comprising the following steps: submitting an operation and maintenance authority approval application; auditing the operation and maintenance authority approval application; and when the operation and maintenance permission approval application and the verification pass, starting the operation and maintenance.
According to one aspect of the present invention, there is provided an operation and maintenance management method for a computer room, wherein the submitting an operation and maintenance authority approval application further includes the following steps: receiving operation and maintenance information; creating an operation and maintenance authority approval application; selecting an operation and maintenance authority approval application mode; when the operation and maintenance authority approval application mode is a first processing mode, submitting a first operation and maintenance authority approval application; acquiring a first operation and maintenance authority verification result; when the first operation and maintenance permission auditing result is passed, entering a first operation and maintenance mode; the step of auditing the operation and maintenance authority approval application further comprises the following steps: selecting the operation and maintenance authority approval application; making an examination decision on the operation and maintenance authority examination and approval application; and when the audit is determined to be that the audit is planned to pass or that the audit is planned to reject, submitting the operation and maintenance permission approval application to the upper-level audit.
According to another aspect of the present invention, there is provided a computer system operation and maintenance management method, wherein the submitting an operation and maintenance authority approval application further includes the following steps: when the operation and maintenance authority approval application mode is a second processing mode, confirming a machine to be operated and maintained; submitting a second operation and maintenance authority approval application; acquiring a pass password; submitting the pass password and entering automatic verification; acquiring a second operation and maintenance authority verification result; and entering a second operation and maintenance mode when the second operation and maintenance authority verification result is passed.
According to another aspect of the present invention, there is provided a computer system operation and maintenance management method, wherein the submitting an operation and maintenance authority approval application further includes the following steps: when the operation and maintenance authority approval application applicable mode is a third processing mode, selecting a machine to be operated and maintained; submitting a third approval application; acquiring and inputting an emergency operation and maintenance code; acquiring a second processing mode when the operation and maintenance authority approval application mode is the third processing mode, and confirming a machine to be operated and maintained; submitting a third operation and maintenance authority approval application; acquiring and submitting an emergency operation and maintenance code, and entering automatic audit; acquiring a third operation and maintenance authority verification result; and entering a third operation and maintenance mode when the third operation and maintenance authority verification result is passed.
In view of the above-mentioned drawbacks in the prior art, the present invention further provides a computer operation and maintenance management system, which is characterized by comprising: the operation and maintenance authority approval application module is used for carrying out operation and maintenance authority approval application; and the operation and maintenance authority auditing module is used for auditing the operation and maintenance authority approval application so as to make an auditing decision of passing, refusing, or trying to pass or trying to refuse.
By adopting the computer operation and maintenance management method and system, the problems of complex flow and poor timeliness in the operation and maintenance authority examination and approval application and examination and approval can be effectively solved, and the hidden danger of operation and maintenance safety is avoided, so that the operation and maintenance safety is effectively controlled, and the timeliness and the convenience of operation and maintenance authority change are improved.
Drawings
The various aspects of the present invention will become more apparent to the reader after reading the detailed description of the invention with reference to the attached drawings. Wherein the content of the first and second substances,
FIG. 1 is a block diagram of a computer operation and maintenance management system according to the present invention;
FIG. 2 is a flowchart illustrating a computer operation and maintenance management method according to an embodiment of the present invention;
FIG. 3 is a schematic flow chart illustrating a preferred method step 01 of the computer operation and maintenance management method of FIG. 2 according to the present invention;
FIG. 4 is a flowchart illustrating a preferred process 03 of the method for managing computer operation and maintenance of FIG. 2 according to the present invention.
Detailed Description
In order to make the present disclosure more complete and complete, reference is made to the accompanying drawings, in which like references indicate similar or analogous elements, and to the various embodiments of the invention described below. However, it will be understood by those of ordinary skill in the art that the examples provided below are not intended to limit the scope of the present invention. In addition, the drawings are only for illustrative purposes and are not drawn to scale.
Specific embodiments of various aspects of the present invention are described in further detail below with reference to the accompanying drawings.
Referring to fig. 1, a computer operation and maintenance management system according to an embodiment of the present invention is shown, and the computer operation and maintenance management system includes: the operation and maintenance authority approval application module 1 is used for carrying out operation and maintenance authority approval application; and the operation and maintenance authority auditing module 2 is used for auditing the operation and maintenance authority approval application so as to make an auditing decision of passing, refusing, or intending to pass or intending to refuse.
Specifically, in this embodiment, the operation and maintenance authority approval application module 1 further includes: a creation module 11, an interaction module 12 and an initiation module 13. The creating module 11 is configured to create an operation and maintenance authority approval application, where the operation and maintenance authority approval application includes the following contents:
1. the operation and maintenance authority examination and approval application type is as follows: the types at least include system change, fault handling, emergency drilling, routing inspection, hardware maintenance, requirement handling and the like in the operation and maintenance types, and each type corresponds to a corresponding operation and maintenance service. When an operation and maintenance authority approval application is submitted once, the type to be operated and maintained in the operation and maintenance authority approval application is selected from all predefined operation and maintenance types. The selection of the type to be operated and maintained may be performed by an operation and maintenance authority approval applicant to send a specific type selection instruction to the creating module 11 according to an actual situation, and the creating module 11 receives and forwards the instruction to the interaction module 12.
2. The effective time range of the operation and maintenance authority approval application is as follows: the effective time range refers to the operation and maintenance working time range of the operation and maintenance authority approval application submitted this time. And one operation and maintenance authority approval application is valid only in a selected time range, and when the operation and maintenance authority approval application is not in the selected time range, the opened equipment, account numbers and commands are applied to be in an unavailable state.
3. The operation and maintenance authority approves the submitted object of the application: generally, in this embodiment, an administrator that has been set in the system is the subject of submission of the operation and maintenance authority approval application.
4. The operation and maintenance authority approves the operation and maintenance equipment pointed by the application: when the operation and maintenance authority approval application is submitted, the equipment to be operated and maintained in the operation and maintenance authority approval application is selected from all predefined equipment. The selection of the device to be operated and maintained may be performed by an operation and maintenance authority approval applicant to send an instruction to the creating module 11 according to an actual situation, and the creating module 11 receives and forwards the instruction to the interaction module 12.
5. The operation and maintenance authority examination and approval application requires open operation and maintenance account numbers: when the operation and maintenance authority approval application is submitted, the account to be opened in the operation and maintenance authority approval application is selected from all the accounts which are defined in advance or to be opened. The selection of the account to be opened may be performed by an operation and maintenance authority approval applicant to send a selection or a specific instruction to the creating module 11 according to an actual situation, and the creating module 11 receives and forwards the instruction to the interaction module 12.
6. The operation and maintenance command to be opened in the operation and maintenance authority approval application is as follows: when the operation and maintenance authority approval application is submitted, the operation and maintenance command to be opened in the operation and maintenance authority approval application is selected from all operation and maintenance commands which are defined in advance or to be opened. The operation and maintenance command to be opened may be selected by an operation and maintenance authority approval applicant to send a selection or a specific instruction to the creating module 11 according to an actual situation, and the creating module 11 receives and forwards the instruction to the interaction module 12.
The interaction module 12 interacts with the creation module 11, the start module 13, and the operation and maintenance permission review module 2, may receive and submit the operation and maintenance permission approval application generated by the creation module 11 to the operation and maintenance permission review module 2, and transmit the operation and maintenance permission review decision made by the operation and maintenance permission review module 2 to the start module 13. In this embodiment, the interaction module 2 may receive at least one operation and maintenance authority approval application generated by the creation module 11, and may list all the received operation and maintenance authority approval applications according to an application time range and/or an application applicable mode and submit the list to the operation and maintenance authority approval module 2.
The operation and maintenance permission auditing module 2 can audit the operation and maintenance permission approval application list, approve or reject, and plan to approve or reject one or more operation and maintenance permission approval applications, and make corresponding auditing decisions. In this embodiment, the operation and maintenance authority approval module 2 may make at least the following four approval decisions:
1. and (4) passing the audit: namely, the operation and maintenance authority approval application is approved, and the application is effective. Before the examination and the approval, the operation and maintenance authority examination and approval module 2 may receive an instruction of an administrator, adjust the device, the account and the command to be operated and maintained in the operation and maintenance authority examination and approval application, and delete the content which does not need to be opened. The operation and maintenance authority approval module 2 returns the operation and maintenance authority application list which is approved or modified to the interaction module 12, the interaction module 12 transmits the approval result to the starting module 13, and the starting module 13 instructs the background to start operation and maintenance according to the corresponding operation and maintenance type and the modified operation and maintenance authority according to the approved result.
2. And (4) auditing rejection: namely, the operation and maintenance authority approval application is rejected, and the application is not in effect. The operation and maintenance permission approval module 2 returns the result of the examination rejection to the interaction module 12, the interaction module 12 transmits the examination result to the starting module 13, and the starting module 13 instructs the creation module 11 and the background to end the application according to the result of the examination rejection.
3. And (4) auditing and passing: namely, the operation and maintenance authority approval application cannot determine whether the application passes the audit or not, and the application is submitted to a superior administrator (or a superior operation and maintenance management system) for audit. Before submitting to the higher-level administrator (or the higher-level operation and maintenance management system) for auditing, the operation and maintenance permission approval module 2 can receive the instruction of the administrator interacting with the operation and maintenance permission approval module, adjust the equipment, account and command to be operated and maintained in the operation and maintenance permission approval application, and delete the content which does not need to be opened.
Audit planned refusals: that is, the operation and maintenance authority approval application cannot determine whether to reject the application in the current audit, and is submitted to the upper-level administrator or the upper-level operation and maintenance management system) for audit. Before submitting to the upper-level administrator or the upper-level operation and maintenance management system), the operation and maintenance authority approval module 2 may receive an instruction of the administrator interacting with the operation and maintenance authority approval module, adjust the device, account and command to be operated and maintained in the operation and maintenance authority approval application, and delete the content that does not need to be opened.
The starting module 13 determines whether to start the background for operation and maintenance according to the operation and maintenance application list passed by the interactive module 12, the auditing result, the corresponding operation and maintenance authority approval application time range, and the operation and maintenance authority approval application mode. In this embodiment, the interaction module 12 may further provide a friendly user display interface for user interaction, so that an operation and maintenance authority approval applicant may clearly know an audit result through the display interface and decide to start a background operation and maintenance or end an application process through the starting module 13.
Therefore, the computer operation and maintenance management system can effectively solve the problems of complex flow and poor timeliness in the operation and maintenance authority examination and approval application and examination and approval; meanwhile, the operation and maintenance authority of operation and maintenance personnel is limited, and hidden danger of operation and maintenance safety is avoided, so that the operation and maintenance safety is effectively controlled, and the timeliness and convenience of operation and maintenance authority change are improved.
Referring to fig. 2, a flow chart of a computer operation and maintenance management method according to an embodiment of the invention is shown. Referring to fig. 1 and fig. 2, in the present embodiment, the computer operation and maintenance management method includes the following steps:
and step 01, submitting an operation and maintenance authority approval application. In this embodiment, the operation and maintenance authority application module 1 shown in fig. 1 submits the operation and maintenance authority approval application to the operation and maintenance authority auditing module 2. The specific content and submission mode of the operation and maintenance right approval application refer to the module description shown in fig. 1, and are not described herein again.
And step 03, auditing the operation and maintenance authority approval application. In this embodiment, the operation and maintenance authority approval application or the operation and maintenance authority approval application list formed by multiple operation and maintenance authority approval applications is modified or approved respectively by the operation and maintenance authority approval module 2 shown in fig. 1, and a corresponding approval decision is made. Wherein, the audit decision at least comprises four types of audit passing, audit rejecting, audit planned passing and audit planned rejecting. And when the auditing result is that the auditing is planned to pass or is planned to reject, submitting the operation and maintenance permission approval application (list) to a previous-level manager (or a previous-level operation and maintenance management system) for re-auditing.
And step 05, starting the operation and maintenance when the operation and maintenance authority verification is determined to be passed. In this embodiment, the starting module 13 determines whether to start the background for operation and maintenance according to the operation and maintenance application list passed by the interactive module 12, the auditing result, the corresponding operation and maintenance permission approval application time range, and the operation and maintenance permission approval application mode.
Referring further to fig. 3, a preferred flowchart of step 01 of the computer operation and maintenance management method of fig. 2 is shown. Specifically, in this embodiment, when an operation and maintenance person finds that operation and maintenance are required, the interaction module 12 receives corresponding operation and maintenance information, where the operation and maintenance information includes a device to be operated and maintained, an operation and maintenance code, an operation and maintenance time range, a title for generating the operation and maintenance information, a description of operation and maintenance content, an operation and maintenance type, a host, a port, a login account of the operation and maintenance person, and the like.
And step 003, creating an operation and maintenance authority approval application. In this embodiment, the operation and maintenance authority approval application includes the content of the operation and maintenance information, and includes the content of the device to be operated and maintained, the operation and maintenance code, the time range of the operation and maintenance, the title for generating the operation and maintenance information, the description of the operation and maintenance content, the type of the operation and maintenance, the host and the port of the operation and maintenance, the login account of the operation and maintenance personnel, and the like. In addition, the content of the operation and maintenance authority approval application can be further set according to the operation and maintenance personnel and the actual situation of the operation and maintenance personnel to be operated and maintained.
The types of the operation and maintenance authority approval application at least include system change, fault processing, emergency drilling, routing inspection, hardware maintenance, requirement processing and the like in the operation and maintenance types, and each type corresponds to a corresponding operation and maintenance service.
And the time range of the operation and maintenance authority approval application is the operation and maintenance working time range of the operation and maintenance authority approval application submitted. And one operation and maintenance authority approval application is valid only in a selected time range, and when the operation and maintenance authority approval application is not in the selected time range, the opened equipment, account numbers and commands are applied to be in an unavailable state.
The submission object of the operation and maintenance authority approval application is a submission object of the operation and maintenance authority approval application set in the system by a previous-level administrator in the embodiment.
The operation and maintenance equipment pointed by the operation and maintenance authority approval application is equipment to be operated and maintained in the operation and maintenance authority approval application selected from all predefined equipment when the operation and maintenance authority approval application is submitted.
The operation and maintenance account number to be opened in the operation and maintenance authority approval application is the account number to be opened in the operation and maintenance authority approval application selected from all the account numbers when the operation and maintenance authority approval application is submitted.
And 005, selecting a mode suitable for the operation and maintenance authority approval application. Specifically, the mode that the application is approved to the operation and maintenance authority examination and approval corresponds with the type of the application is approved to the operation and maintenance authority examination and approval, also can include application modes such as system change, fault handling, urgent fault handling, emergency drilling, patrol and examine, hardware maintenance, demand processing at least, and each application mode with the operation and maintenance service that the type of the application is approved to the operation and maintenance authority corresponds. Generally, when submitting the operation and maintenance authority approval application, the mode to be applied in the operation and maintenance authority approval application should be selected from all predefined application modes. In the present embodiment, for the sake of simplicity, the failure processing mode and the emergency failure processing mode are only used as exceptions, and other applicable modes are used as normal applicable modes for example. However, it should be understood by those skilled in the art that this list should not be construed as limiting the present invention in any way, i.e., the modes of applicability of the present invention can be categorized in different ways and are not limited to the modes set forth in the embodiments.
And 007, selecting the mode suitable for the operation and maintenance permission approval application as a first processing mode. The first processing mode is a non-failure processing mode, and a conventional applicable mode of the non-emergency failure processing mode at least includes one of the applicable modes of the system change, emergency drilling, routing inspection, hardware maintenance, demand processing and the like. In the present embodiment, the application modes such as the system change, emergency drilling, polling, hardware maintenance, and demand processing are all set to the first processing mode.
And step 009, submitting a first operation and maintenance permission approval application. In this embodiment, after the mode suitable for the operation and maintenance permission approval application is selected as the first processing mode, the first operation and maintenance permission approval application is submitted to the operation and maintenance permission approval module 2 through the interaction module 12, and the permission approval module 2 performs approval on the first operation and maintenance permission approval application.
And step 011, acquiring a first audit result. In this embodiment, after the permission auditing module 2 audits the first operation and maintenance permission approval application, if the auditing result is that the auditing is passed or rejected, the auditing result that the auditing is passed or rejected is returned to the interaction module 12, and then the interaction module 12 can obtain the auditing result that the auditing is passed or rejected from the permission auditing module 2.
And 013, judging the first auditing result, and if the first auditing result is approved, entering 015 and entering a first operation and maintenance mode. In this embodiment, the first review result corresponds to the first processing mode and the corresponding first operation and maintenance mode. Specifically, when the first operation and maintenance authority approval application in the first processing mode passes, that is, the applicable mode of the first operation and maintenance authority approval application is the first processing mode (for example, when the first operation and maintenance authority approval application is the hardware maintenance mode), and the obtained first approval result is that the first approval result passes, step 105 is entered, that is, the operation and maintenance mode of the hardware maintenance mode is entered. And when the obtained first examination result is a rejection, ending the application process.
After entering step 015, step 05 is entered to start operation and maintenance. In this embodiment, the operation and maintenance is defined by the set time range, the operation and maintenance right approval application mode, and the operation and maintenance type, and is performed according to the type corresponding to the definition.
Further, in this embodiment, when the operation and maintenance authority approval application mode is selected as the second application mode in step 005, the operation and maintenance authority approval application mode enters the second processing mode in step 107, and in this embodiment, the second processing mode is a failure processing mode. Correspondingly, the second operation and maintenance mode corresponding to the second processing mode is a fault processing operation and maintenance mode.
Step 109, confirm the equipment to be operated and maintained. In this embodiment, after entering the failure handling mode, it is necessary to further confirm the failed device, i.e. the device to be operated and maintained.
And step 111, submitting a second operation and maintenance authority approval application. In this embodiment, after the mode suitable for the operation and maintenance permission approval application is selected as the second processing mode, the second operation and maintenance permission approval application is submitted to the operation and maintenance permission approval module 2 and the contact device specified by the selected approval personnel having the management permission through the interaction module 12. In this embodiment, the contact device may be a mobile phone, an email, or other personal communication device with a response function. In other embodiments of the present invention, the contact device may also be a network terminal, a server, or the like having an interaction or response function.
And step 113, acquiring the pass password. In this embodiment, when the contact device specified by the approver with the management authority receives the second operation and maintenance authority approval application, a pass password is automatically generated or authorized by the approver and is returned to the interaction module 12. In this embodiment, the interaction module 12 receives and acquires the pass code. In this embodiment, the passcode may be a dynamic one-time passcode, or may be a fixed encryption program or an authentication code.
And step 115, submitting the pass password and entering automatic verification. In this embodiment, after the interaction module 12 obtains the pass password, the pass password is interacted with the operation and maintenance authority verification module 2, and after the operation and maintenance authority verification module 2 verifies the pass password, the examiner corresponding to the pass password is recorded, and the second operation and maintenance authority approval application is not modified or changed any more, but is directly verified, and it is determined whether the second operation and maintenance authority approval application is passed or rejected, is about to pass or is about to be rejected.
And step 117, acquiring a second checking result. After the permission review module 2 reviews the second operation and maintenance permission approval application, if the review result is that the review is passed or rejected, the review result that the review is passed or rejected is returned to the interaction module 12, and then the interaction module 12 can obtain the second review result that the review is passed or rejected from the permission review module 2.
Step 119, judging the second examination result, and entering step 121 when the second examination result is a pass. And when the second checking result is rejection, ending the application process. In this embodiment, the second review result corresponds to the second processing mode and the corresponding second operation and maintenance mode. Specifically, when the second operation and maintenance authority approval application in the second processing mode passes, that is, the application mode of the second operation and maintenance authority approval application is the second processing mode (fault processing mode), and the obtained second approval result is that the second approval result passes, step 121 is performed, and the second operation and maintenance mode, that is, the operation and maintenance mode of the fault processing mode is entered. And when the obtained second examination result is a rejection, ending the application process.
After step 121, step 05 is entered, and the starting background starts operation and maintenance according to the fault processing mode. In this embodiment, the operation and maintenance is defined by the set time range, the fault processing mode applicable to the operation and maintenance authority approval application, and the corresponding fault processing operation and maintenance type, and the operation and maintenance is performed according to the fault processing operation and maintenance type corresponding to the definition.
Further, in this embodiment, when the application mode is selected as the third application mode in step 005, the third processing mode is entered in step 207, and the third processing mode is the emergency failure processing mode. Correspondingly, the third operation and maintenance mode corresponding to the third processing mode is an emergency fault processing operation and maintenance mode.
And step 209, submitting a third operation and maintenance authority approval application. After the mode suitable for the operation and maintenance permission approval application is selected as the third processing mode, the third operation and maintenance permission approval application is submitted to the operation and maintenance permission auditing module 2 and the designated contact equipment of the selected approval personnel with the management permission through the interaction module 12, and is also submitted to the management equipment with the management permission. In this embodiment, the contact device may be a mobile phone, an email, or other personal communication device with a response function. In other embodiments of the present invention, the contact device may also be a network terminal, a server, or the like having an interaction or response function. And the management equipment with the management authority generates an emergency operation and maintenance code according to the emergency fault processing mode of the third operation and maintenance authority approval application, and the emergency operation and maintenance code can be interacted with the interaction module 12. The emergency operation and maintenance code can be a dynamic one-time password, and can also be a fixed encryption program or an authentication code.
And step 211, submitting the emergency operation and maintenance code, and entering automatic auditing. In this embodiment, after the interaction module 12 obtains the emergency operation and maintenance code, the emergency operation and maintenance code is interacted with the operation and maintenance authority auditing module 2, and after the operation and maintenance authority auditing module 2 verifies the emergency operation and maintenance code, the third operation and maintenance authority approval application is not modified or changed any more, but is directly audited, and the third operation and maintenance authority approval application is determined to be passed or rejected, passed or rejected.
And step 213, acquiring a third auditing result. After the permission auditing module 2 audits the third operation and maintenance permission approval application, if the auditing result is that the auditing is passed or rejected, the auditing result that the auditing is passed or rejected is returned to the interaction module 12, and then the interaction module 12 can obtain the third auditing result that the auditing is passed or rejected from the permission auditing module 2.
Step 215, determining the third audit result, and if the third audit result is passed, entering step 217. And when the third audit result is reject, ending the application process. In this embodiment, the third audit result corresponds to the third processing mode and a third operation and maintenance mode corresponding to the third processing mode. Specifically, when the third operation and maintenance authority approval application in the third processing mode passes, that is, the application mode of the third operation and maintenance authority approval application is the third processing mode (emergency fault processing mode), and the obtained third approval result passes, step 217 is performed, and the third operation and maintenance mode, that is, the operation and maintenance mode of the emergency fault processing mode is performed. And when the obtained third auditing result is refusal, ending the application process.
After step 217, step 05 is entered, and the starting background starts operation and maintenance according to the emergency fault processing mode. In this embodiment, the operation and maintenance is defined by the set time range, the emergency fault handling mode applicable to the operation and maintenance authority approval application, and the corresponding emergency fault handling operation and maintenance type, and the operation and maintenance is performed according to the emergency fault handling operation and maintenance type corresponding to the definition to enter the third operation and maintenance mode.
FIG. 4 is a flowchart illustrating a preferred process 03 of the method for managing computer operation and maintenance of FIG. 2 according to the present invention. For the purpose of illustrating the present invention, please refer to fig. 1, fig. 2 and fig. 4.
And step 300, checking the operation and maintenance authority approval application (comprising a plurality of operation and maintenance authority approval application lists). In this embodiment, please refer to the foregoing for the contents included in the operation and maintenance right approval application, which is not described herein again. The operation and maintenance authority approval application can be generated by the computer operation and maintenance management system in different time ranges due to different operation and maintenance authority approval applications, so that corresponding operation and maintenance authority approval application lists are formed in an accumulated mode, and the operation and maintenance authority approval application lists are also submitted to the operation and maintenance authority auditing module 2 in sequence.
Step 302, selecting an operation and maintenance authority approval application. In this embodiment, the operation and maintenance authority auditing module 2 may check the operation and maintenance authority approval application list according to one or more cross factors of a certain time or a mode suitable for the operation and maintenance authority approval application, and select an operation and maintenance authority approval application from the operation and maintenance authority approval application list for auditing.
And step 304, modifying the selected operation and maintenance authority approval application. In this embodiment, when the operation and maintenance permission auditing module 2 can interact with an administrator of the operation and maintenance permission auditing module and receive an interaction instruction of the administrator, the operation and maintenance permission auditing module 2 can modify the selected operation and maintenance permission approval application according to the interaction instruction. Such as modifying potentially open operation and maintenance accounts, permissions, and closing operation and maintenance commands that are not likely to be open. And the modified operation and maintenance authority approval application covers the originally submitted operation and maintenance authority approval application and is audited.
And step 306, remarking the modified operation and maintenance authority to examine and approve the application. In this embodiment, when the modified operation and maintenance authority approval application covers the originally submitted operation and maintenance authority approval application, in order to ensure traceability of the operation and maintenance authority approval application and the auditing process, the operation and maintenance authority auditing module 2 notes all modified contents, modification modes, corresponding administrator instructions and the like so as to facilitate verification and traceability.
At step 308, an audit decision is made. In this embodiment, the operation and maintenance authority approval application and/or the modified operation and maintenance authority approval application submitted from the interaction module 12 is automatically approved by the operation and maintenance authority approval module 2. And, when the audit decision is passed, go to step 310; when the audit decision is a denial, go to step 316; when the audit decision is that it cannot be determined whether to pass, step 312 is entered, and when the audit decision is that it cannot be determined whether to reject, step 314 is entered.
When the step 310 is entered, an audit result of the audit is made, and the audit result is fed back to the operation and maintenance authority application module 1 through the interaction module 12 shown in fig. 1.
When the operation and maintenance authority application module proceeds to step 316, an audit result of the audit rejection is made, and the result of the audit passing is fed back to the operation and maintenance authority application module 1 through the interaction module 12 shown in fig. 1.
When the operation and maintenance authority examination and approval process enters step 312, an examination result that the examination and approval process is planned to pass is made, and the process enters step 318, the operation and maintenance authority examination and approval application is submitted to a superior administrator (operation and maintenance management system) for examination and approval, and meanwhile, the interaction module 12 is notified to wait.
When the operation and maintenance authority examination and approval application enters the step 314, an examination result of examination and approval refusal is made, and the operation and maintenance authority examination and approval application is submitted to the upper-level operation and maintenance manager (operation and maintenance management system) for examination and approval, and the interaction module 12 is notified to wait.
Therefore, the computer operation and maintenance management method can effectively solve the problems of complex flow and poor timeliness in the operation and maintenance authority examination and approval application and examination and approval; meanwhile, the operation and maintenance authority of operation and maintenance personnel is limited, and hidden danger of operation and maintenance safety is avoided, so that the operation and maintenance safety is effectively controlled, and the timeliness and convenience of operation and maintenance authority change are improved.
Although specific embodiments of the present invention have been described above with reference to the accompanying drawings. However, those skilled in the art will appreciate that various modifications and substitutions can be made to the specific embodiments of the present invention without departing from the spirit and scope of the invention. Such modifications and substitutions are intended to be included within the scope of the present invention as defined by the appended claims.

Claims (9)

1. A management method for an operation and maintenance management system of a computer room is characterized by comprising the following steps: submitting an operation and maintenance authority approval application; auditing the operation and maintenance authority approval application; and when the operation and maintenance application permission examination and approval application examination and verification pass, the operation and maintenance can be started.
2. The operation and maintenance management method of the computer room according to claim 1, wherein the step of auditing the operation and maintenance authority audit application further comprises: selecting the operation and maintenance authority auditing application; making an examination decision on the operation and maintenance authority examination application; and when the audit is determined to be passed or rejected, the operation and maintenance authority audit is applied to the upper-level audit.
3. The operation and maintenance management method for the computer room according to claim 2, wherein when the audit is determined to be passed, the operation and maintenance is started according to the audit result; and when the audit decision is audit rejection, ending the audit application of the operation and maintenance authority.
4. The operation and maintenance management method of the computer room according to claim 1, wherein the step of auditing the operation and maintenance authority audit application further comprises: the revised selected operation and maintenance authority auditing application; and remarking the revised operation and maintenance authority audit application.
5. The operation and maintenance management method for the computer room according to any one of claims 1 to 4, wherein the submitting of the operation and maintenance authority check application further comprises the following steps: receiving operation and maintenance information; creating an operation and maintenance authority auditing application; selecting the operation and maintenance authority auditing application applicable mode; when the operation and maintenance authority check application mode is a first processing mode, submitting to a first operation and maintenance authority check application to obtain a first operation and maintenance check application result; and entering a first operation and maintenance mode when the first operation and maintenance permission examination application result is passed.
6. The operation and maintenance management method for the computer room according to claim 5, wherein the submitted operation and maintenance permission examination application step further comprises the following steps: submitting a second operation and maintenance authority verification application; acquiring a pass password; submitting the pass password for automatic verification; acquiring a second operation and maintenance authority verification result; and entering a second mode when the second operation and maintenance authority verification result is passed.
7. The operation and maintenance management method for the computer room according to claim 6, wherein the submitted operation and maintenance permission examination application step further comprises the following steps: submitting a third operation and maintenance authority auditing application; acquiring and submitting an emergency operation and maintenance code and a pass password for automatic verification; acquiring a third operation and maintenance authority verification result; and entering a third mode when the second operation and maintenance authority verification result is passed.
8. The operation and maintenance management method for the computer room according to claim 7, wherein the first operation and maintenance mode is one of a system change operation and maintenance mode, an emergency mode, an inspection operation and maintenance mode, a hardware maintenance mode and a demand handling operation and maintenance mode; the second operation and maintenance mode is a fault processing operation and maintenance mode; and the third operation and maintenance mode is an emergency fault handling operation and maintenance mode.
9. The operation and maintenance management method of the computer room according to 1-8, characterized in that the operation and maintenance authority audit application further comprises the following steps: a creation module; a starting module; and an interaction module.
CN201811593138.1A 2018-12-25 2018-12-25 Operation and maintenance management system and method for computer room Pending CN111369014A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201811593138.1A CN111369014A (en) 2018-12-25 2018-12-25 Operation and maintenance management system and method for computer room

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201811593138.1A CN111369014A (en) 2018-12-25 2018-12-25 Operation and maintenance management system and method for computer room

Publications (1)

Publication Number Publication Date
CN111369014A true CN111369014A (en) 2020-07-03

Family

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Family Applications (1)

Application Number Title Priority Date Filing Date
CN201811593138.1A Pending CN111369014A (en) 2018-12-25 2018-12-25 Operation and maintenance management system and method for computer room

Country Status (1)

Country Link
CN (1) CN111369014A (en)

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