CN111260840A

CN111260840A - Information pushing method and device, electronic equipment and computer storage medium

Info

Publication number: CN111260840A
Application number: CN201811456390.8A
Authority: CN
Inventors: 张妮萍; 刘美辰; 邱兆贤; 姜泰旭; 李国军; 万昊; 丛铭; 范宜添; 张晓雪; 张子健
Original assignee: Beijing Didi Infinity Technology and Development Co Ltd
Current assignee: Beijing Didi Infinity Technology and Development Co Ltd
Priority date: 2018-11-30
Filing date: 2018-11-30
Publication date: 2020-06-09
Anticipated expiration: 2038-11-30
Also published as: CN111260840B; CN116311660A

Abstract

The application provides an information pushing method, an information pushing device, electronic equipment and a computer storage medium, wherein the method comprises the following steps: receiving a service order of a first service type sent by a user side; in the process of matching the service order with the service provider of the first service type, determining service waiting information of service providers of other service types for providing services for the user side; and sending the determined service waiting information to the user side. According to the information pushing scheme provided by the embodiment of the application, a user can check service waiting information of other service types which can provide services for the user currently in the process of waiting for the response of the service provider of the first service type, and can select to call service providers of more service types at the same time according to the service waiting information, so that the user can go out conveniently.

Description

Information pushing method and device, electronic equipment and computer storage medium

Technical Field

The present application relates to the field of data processing technologies, and in particular, to an information pushing method and apparatus, an electronic device, and a computer storage medium.

Background

With the popularization of vehicles, the use of taxi taking software for taxi taking is more and more popular. The taxi taking software is a smart phone application, a user can submit an order through the taxi taking software, and a driver can send and receive passengers according to a position set by the user through a service order submitted by the user, so that the taxi taking efficiency is greatly improved, the communication cost between the driver and the user is saved, and the idle driving rate is reduced. Therefore, taxi-taking software is gradually becoming popular.

At present, after submitting a service order of a specific vehicle type, in the process of waiting for driver-side response, if a user wants to call another vehicle type, the existing vehicle-taking application needs to cancel a queue formed by the currently-called vehicle type and the current vehicle type and search for the called another vehicle type for the user again. In addition, the user cannot know whether the currently called vehicle model is the optimal vehicle model, and if the called vehicle model is a non-optimal vehicle model, the user needs to wait for a long time before searching for the driver end of the called vehicle model. Therefore, the taxi taking service scheme provided for the user at present can not meet the requirements of the user.

Disclosure of Invention

In view of this, embodiments of the present application provide an information pushing method, an information pushing apparatus, an electronic device, and a computer storage medium, which can push service waiting information of other service types to a user in a process that the user waits for a response from a server, so as to enhance user experience.

According to an aspect of the present application, there is provided an information pushing method, including:

receiving a service order of a first service type sent by a user side;

in the process of matching the service order with the service provider of the first service type, determining service waiting information of service providers of other service types for providing services for the user side;

and sending the determined service waiting information to the user side.

In some embodiments, after receiving a service order of a first service type sent by a user terminal, before sending the determined service waiting information to the user terminal, the method further includes:

sending page waiting information to the user side; the waiting response page information carries service waiting information of the service providing end of the first service type providing service for the user end and prompt information for selecting other service types;

the sending the determined service waiting information to the user side includes:

and after the user side confirms to select other service types based on the prompt information, sending the determined service waiting information to the user side.

In some embodiments, the prompt message is used to prompt the user terminal to select other service types while selecting the first service type; or, the prompt message is used for prompting that the user terminal can reselect other service types.

In some embodiments, the prompt information carries the estimated response time of other service types; determining the other service type estimated response time according to the following steps:

determining the estimated response time corresponding to each other service type capable of providing service for the user terminal;

and taking the minimum estimated response time in the estimated response time corresponding to each other service type as the estimated response time of other service types.

In some embodiments, the determining the service waiting information of the service provider of the other service type for providing the service to the user side includes:

and periodically determining and updating service waiting information of other service providers of each service type for providing services for the user terminal.

In some embodiments, the service waiting information comprises at least one of the following information:

ranking information; predicting the waiting response time; price information.

and after the service order is determined to meet the preset selection condition, determining service waiting information of the service provided by the service providing terminals of other service types for providing the service for the user terminal.

In some embodiments, the preset selection condition comprises one or more of the following conditions:

the position information carried in the service order is in a preset area range; the first service type is a preset service type.

selecting other service types which can provide services for the user terminal currently;

and determining service waiting information of the service provided by the service provider of the selected other service type for the user terminal.

In some embodiments, the other service types currently capable of providing services for the user terminal satisfy at least one of the following conditions:

currently in operation time; and supporting the payment mode of the user side.

In some embodiments, sending the determined service waiting information to the user side includes:

and sending service type selection page information to the user side, wherein the service type selection page information carries the service waiting information and the option button which are respectively corresponding to each service type in the other service types, and the option button is used for the user to select the service type corresponding to the option button.

In some embodiments, the service type selection page information is used to instruct the user side to confirm at least one other service type selected simultaneously in addition to the first service type; or, the service type selection page information is used to indicate the user terminal to confirm the other service types to be reselected.

In some embodiments, the method further comprises:

determining the common service type of the user side in the other service types according to the historical order information of the user side;

and in the service type selection page information fed back to the user side, setting the option button of the common service type as a default selected state and being capable of canceling the selected state.

In some embodiments, after sending the determined service waiting information to the user terminal, the method further includes:

if the user side confirms to simultaneously select other service types according to the service waiting information, canceling the service order of the first service type, and regenerating the service order which simultaneously selects the first service type and other service types for the user side;

and aiming at the regenerated service order, simultaneously matching the service provider of the first service type and the service providers of other service types for the user side until the service providers of any service type are successfully matched.

In some embodiments, before canceling the service order of the first service type, the method further comprises:

acquiring current ranking information of the service order of the first service type;

the regenerating of the service order for the user side, the service order simultaneously selecting the first service type and the other service types, includes:

determining ranking information of the cancelled service order as ranking information of the regenerated service order under the first service type.

In some embodiments, said cancelling the service order of the first service vehicle type further comprises:

acquiring incentive resources of the service orders of the first service type;

and taking the incentive resource of the cancelled service order as the incentive resource of the regenerated service order in the first service type.

According to another aspect of the present application, there is provided an information pushing method, including:

sending a service order of a first service type to a server;

and receiving service waiting information which is sent by the server and used for providing services for the user side by service providers of other service types in the process of waiting for the server to match the service provider of the first service type for the service order.

receiving a service order of a first service type sent by a user side;

matching the service order with the service provider of the first service type, and sending page waiting response information to the user side; the waiting response page information carries service waiting information of the service providing end of the first service type providing service for the user end and prompt information of other service types selected at the same time.

According to another aspect of the present application, there is provided an information pushing apparatus, the apparatus including: the device comprises a receiving module, a determining module and a sending module; wherein the content of the first and second substances,

the receiving module is used for receiving a service order of a first service type sent by a user side;

the determining module is configured to determine service waiting information for providing services for the user side by service providers of other service types in a process of matching the service order with the service provider of the first service type;

and the sending module is used for sending the determined service waiting information to the user side.

In some embodiments, the sending module is further configured to send information of a wait response page to the user side; the waiting response page information carries service waiting information of the service providing end of the first service type providing service for the user end and prompt information for selecting other service types;

the sending module is specifically configured to send the determined service waiting information to the user side according to the following steps:

In some embodiments, the prompt information carries the estimated response time of other service types; the determining module is specifically configured to determine the estimated response time of the other service types according to the following steps:

In some embodiments, the determining module is specifically configured to determine the service waiting information of the service provider of the other service type providing the service for the user side according to the following steps:

ranking information; predicting the waiting response time; price information.

currently in operation time; and supporting the payment mode of the user side.

In some embodiments, the sending module is specifically configured to send the determined service waiting information to the user side according to the following steps:

In some embodiments, the apparatus further comprises:

the setting module is used for determining the common service type of the user side in the other service types according to the historical order information of the user side; and in the service type selection page information fed back to the user side, setting the option button of the common service type as a default selected state and being capable of canceling the selected state.

In some embodiments, the generating module is configured to cancel the service order of the first service type and regenerate the service order for the user terminal, where the user terminal determines to select another service type according to the service waiting information; and aiming at the regenerated service order, simultaneously matching the service provider of the first service type and the service providers of other service types for the user side until the service providers of any service type are successfully matched.

In some embodiments, the apparatus further comprises: the acquisition module is used for acquiring the current ranking information of the service order of the first service type;

the generation module is specifically configured to regenerate, for the user side, a service order in which the first service type and the other service types are simultaneously selected according to the following steps:

In some embodiments, the apparatus further comprises an acquisition module to acquire incentive resources for a service order of the first service type;

According to another aspect of the present application, there is provided an information pushing apparatus, the apparatus including: a transmitting module and a receiving module; wherein the content of the first and second substances,

the sending module is used for sending a service order of a first service type to the server;

the receiving module is configured to receive service waiting information, which is sent by the server and used by service providers of other service types to provide services for the user side, in a process of waiting for the server to match the service order with the service provider of the first service type.

According to another aspect of the present application, there is provided an information pushing apparatus, the apparatus including:

the processing module is used for matching the service order with the service provider of the first service type and sending the information of the page waiting for response to the user side; the waiting response page information carries service waiting information of the service providing end of the first service type providing service for the user end and prompt information of other service types selected at the same time.

According to one aspect of the present application, an electronic device is provided that may include one or more storage media and one or more processors in communication with the storage media. One or more storage media store machine-readable instructions executable by a processor. When the electronic device is operated, the processor communicates with the storage medium through the bus, and the processor executes the machine readable instructions to execute one or more steps for executing the method.

According to an aspect of the present application, a computer storage medium is provided, characterized in that the computer storage medium has stored thereon a computer program which, when being executed by a processor, performs the steps of the above-mentioned method.

The information pushing scheme provided by the embodiment of the application can receive the service order of the first service type sent by the user side, can determine the service waiting information of the service provided by the service providing sides of other service types for the user side in the process of matching the service order with the service providing side of the first service type, and then sends the determined service waiting information to the user side. Therefore, the user at the user side can check the service waiting information of other service types which can provide service for the user currently in the process of waiting for the response of the service provider of the first service type, and can select whether to call the service provider of other service types according to the service waiting information, so that the user can go out conveniently.

Drawings

In order to more clearly illustrate the technical solutions of the embodiments of the present application, the drawings that are required to be used in the embodiments will be briefly described below, it should be understood that the following drawings only illustrate some embodiments of the present application and therefore should not be considered as limiting the scope, and it will be apparent to those skilled in the art that other related drawings can be obtained from the drawings without inventive effort.

Fig. 1 is a flowchart illustrating an information pushing method according to an embodiment of the present application;

fig. 2 is a schematic diagram illustrating a waiting response page displayed at a user side in an information pushing method according to an embodiment of the present application;

fig. 3 is a schematic diagram illustrating a ue displaying service waiting information of a plurality of other service types according to an embodiment of the present application;

fig. 4 is a flow chart illustrating a process of determining service waiting information of other service types according to the second embodiment of the present application;

fig. 5 is a schematic diagram illustrating a service type selection page displayed at a user terminal according to a third embodiment of the present application;

fig. 6 is a schematic diagram illustrating an information pushing process when the user side confirms and selects another service type according to a fourth embodiment of the present application;

fig. 7 shows a specific flowchart of an information pushing method provided in the fifth embodiment of the present application;

fig. 8 shows a schematic flow chart of information pushing provided by a sixth embodiment of the present application;

fig. 9 shows a schematic flow chart of information pushing provided by the seventh embodiment of the present application;

fig. 10 is a schematic diagram illustrating an information pushing apparatus according to an eighth embodiment of the present application;

fig. 11 is a schematic view of another information pushing apparatus provided in the ninth embodiment of the present application;

fig. 12 is a schematic view of another information pushing apparatus provided in an embodiment of the present application;

fig. 13 shows a schematic structural diagram of an electronic device provided in an eleventh embodiment of the present application.

Detailed Description

In order to make the purpose, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below with reference to the drawings in the embodiments of the present application, and it should be understood that the drawings in the present application are for illustrative and descriptive purposes only and are not used to limit the scope of protection of the present application. Additionally, it should be understood that the schematic drawings are not necessarily drawn to scale. The flowcharts used in this application illustrate operations implemented according to some embodiments of the present application. It should be understood that the operations of the flow diagrams may be performed out of order, and steps without logical context may be performed in reverse order or simultaneously. One skilled in the art, under the guidance of this application, may add one or more other operations to, or remove one or more operations from, the flowchart.

In addition, the described embodiments are only a part of the embodiments of the present application, and not all of the embodiments. The components of the embodiments of the present application, generally described and illustrated in the figures herein, can be arranged and designed in a wide variety of different configurations. Thus, the following detailed description of the embodiments of the present application, presented in the accompanying drawings, is not intended to limit the scope of the claimed application, but is merely representative of selected embodiments of the application. All other embodiments, which can be derived by a person skilled in the art from the embodiments of the present application without making any creative effort, shall fall within the protection scope of the present application.

To enable those skilled in the art to use the present disclosure, the following embodiments are presented in conjunction with a specific application scenario "user calls service driver using taxi-taking software". It will be apparent to those skilled in the art that the general principles defined herein may be applied to other embodiments and applications without departing from the spirit and scope of the application. Although the present application is described primarily in the context of an information push procedure, it should be understood that this is merely one exemplary embodiment. The application can be applied to any other traffic type. For example, the present application may be applied to different transportation system environments, including terrestrial, marine, or airborne, among others, or any combination thereof. The vehicle of the transportation system may include a taxi, a private car, a windmill, a bus, a train, a bullet train, a high speed rail, a subway, a ship, an airplane, a spacecraft, a hot air balloon, or an unmanned vehicle, etc., or any combination thereof. The application may also include any service system for information push, for example, a system for sending and/or receiving courier, a service system for business transactions. Applications of the system or method of the present application may include web pages, plug-ins for browsers, client terminals, customization systems, internal analysis systems, or artificial intelligence robots, among others, or any combination thereof.

It should be noted that in the embodiments of the present application, the term "comprising" is used to indicate the presence of the features stated hereinafter, but does not exclude the addition of further features.

The terms "passenger," "requestor," "service person," "service requestor," and "customer" are used interchangeably in this application to refer to an individual, entity, or tool that can request or order a service. The terms "driver," "provider," "service provider," and "provider" are used interchangeably in this application to refer to an individual, entity, or tool that can provide a service. The term "user" in this application may refer to an individual, entity or tool that requests a service, subscribes to a service, provides a service, or facilitates the provision of a service. For example, the user may be a passenger, a driver, an operator, etc., or any combination thereof. In the present application, "passenger" and "passenger terminal" may be used interchangeably, and "driver" and "driver terminal" may be used interchangeably.

The terms "service request" and "service order" are used interchangeably herein to refer to a request initiated by a passenger, a user side, a service requester, a driver, a service provider, a supplier, or the like, or any combination thereof. The "service request" or "order" may be accepted by a passenger, a service requester, a driver, a service provider, a supplier, or the like, or any combination thereof. The service request may be charged or free.

In the embodiment of the application, the service order of the first service type sent by the user side can be received, in the process of matching the service order with the service provider of the first service type, the service waiting information of the service providers of other service types for providing the service for the user side can be determined, and then the determined service waiting information is sent to the user side. The service waiting information can include ranking information, estimated waiting and answering time and other information, so that a user at a user side can check the service waiting information of other service types which can provide services for the user currently in the process of waiting for the answering of the service provider of the first service type, and select whether to call the service provider of other service types according to the service waiting information, thereby facilitating the trip of the user.

If the user only provides the service waiting information of the first service type of the current call to the user terminal in the process that the user waits for the response of the service providing terminal, the user cannot know whether the service type of the current call is the optimal service type, and if the user wants to call other vehicles, the user cannot obtain effective reference information from the current service waiting information, so that the user experience is poor. According to the information pushing scheme provided by the embodiment of the application, in the process that the user waits for the response of the service provider of the first service type of the call, the service waiting providing information of other service types can be provided for the user, so that the user can select other trip schemes according to the service waiting providing information of other service types, and convenience is provided for the user to trip. The following embodiment will explain the information pushing process in detail.

Example one

As shown in fig. 1, a method for pushing information provided in an embodiment of the present application includes:

s101, receiving a service order of a first service type sent by a user side.

In an implementation, a software platform (e.g., a taxi-taking software platform) may receive a service order of a first service type sent by a user terminal. Here, the first service type may be a taxi calling service type selected by a user at a user terminal, for example, taxi calling service types such as a taxi, a car pool, a special car (providing a special car pickup service for the user), a vehicle providing a quick travel service (abbreviated as express), and a vehicle providing a priority travel service (abbreviated as premium). The service order received by the software platform can carry order information, and the software platform can determine the service type corresponding to the service order according to the order information of the service order. The order information may include user information, departure place information, destination information, current location information of the user, and a service type of calling the car.

S102, in the process of matching the service order with the service provider of the first service type, determining service waiting information of services provided by service providers of other service types for the user side.

In a specific implementation, after receiving a service order of a first service type sent by a user side, the software platform may match, according to the first service type and departure location information in the service order, a service provider of the first service type that can provide services for a user of the user side for the service order. In the process of matching the service order with the service provider of the first service type, the service order may be matched with the service providers of other service types according to the departure location information of the service order, and then the service waiting information for providing the service for the user of the user terminal by the service providers of other service types is determined. Here, the service waiting information may include at least one of the following information: ranking information; predicting the waiting response time; price information. The ranking information may be the ranking of the current service order in a queue of calling cars formed by calling the service provider of the corresponding service type. The estimated waiting response time may be a time period for the user at the user side to wait when the service provider confirms to receive the service order. The price information may be a price that the user terminal may pay for the service provider under the corresponding service type. When determining the service waiting information of the service provided by the service providing terminal of other service types for the user terminal, the service waiting information of the service provided by the service providing terminal of each service type for the user terminal can be periodically determined and updated, so that the user terminal can show the current latest service waiting information for the user.

In a specific implementation, after receiving a service order of a first service type sent by a user side, before sending the determined service waiting information to the user side, the software platform may send waiting response page information to the user side, where the sent waiting response page information carries service waiting information for providing services for the user side by a service provider of the first service type, and prompt information for selecting other service types. Here, the prompt message may be used to prompt the user at the user end to select other service types while selecting the first service type; or, the service type selection module is used for prompting the user side to be capable of selecting other service types, namely, changing the currently selected first service type into other service types. Here, the wait for response page information is used for presentation in a wait for response page at the user side. After the user receives the service waiting information sent by the software platform, the waiting response page displayed for the user may be as shown in fig. 2, where the waiting response page of the user displays ranking information (47 th rank) of the service order in the first service type and an estimated waiting response time (approximately 30 minutes) for the service provider of the user waiting for the first service type to confirm to accept the service order. Prompt information for selecting other service types is also displayed in the page waiting for response of the user end, for example, prompt information of "call more vehicle types simultaneously" and "optional car sharing/good share/taxi" is displayed in the page waiting for response in fig. 2.

Here, when the software platform sends the waiting response page information carrying the provided information to the user side, the prompt information may also carry the estimated response time of other service types. Specifically, for example, the software platform determines the estimated response time corresponding to each of the other types of service vehicles capable of providing services to the user terminal, and then uses the minimum estimated response time in the estimated response time corresponding to each of the other types of service vehicles as the estimated response time for the other types of service. For example, if other service types capable of providing services for the user terminal currently include a car sharing service type and a taxi service type, the estimated response time of the car sharing service type and the estimated response time of the taxi service type may be determined respectively, and if the estimated response time corresponding to the car sharing service type is 2 minutes and the estimated response time corresponding to the taxi service type is 5 minutes, the 2 minutes may be used as the estimated response time of the other service types. As shown in fig. 2, the waiting response page of the ue shows the estimated response time of other service types of "about 2 minutes".

S103, sending the determined service waiting information to the user side.

Here, after determining the service waiting information of the service provided by the service provider of the other service type to the user terminal, the software platform may send the service waiting information of the determined service type to the user terminal according to the service type selected by the user.

In a specific implementation, after the software platform sends the information of the page waiting for response to the user terminal, the user may select to confirm and select another service type at the same time according to the prompt information of the page waiting for response shown by the user terminal, or select to confirm to change the selected first service type into another service type. The software platform sends service waiting information of each service type to the user terminal according to the other service types (selected while the first service type is selected or other service types selected instead) selected by the user terminal. After receiving the service waiting information sent by the software platform, the user side can display the service waiting information in a waiting response page. For example, if the user confirms that the first service type is selected and at the same time other service types are selected according to the waiting response page shown in fig. 2 displayed by the user side, as shown in fig. 3, the user side displays service waiting information of a plurality of other service types for the user according to the service waiting information of other service types, for example, the estimated response time and the price information corresponding to the carpooling service type, the preferred service type, the taxi service type and the special car service type are displayed respectively.

By adopting the information pushing scheme provided by the embodiment of the application, in the process of matching the service order with the service provider of the first service type, the service waiting information of the service provided by the service providers of other service types for the user side can be determined, and then the determined service waiting information is sent to the user side. Therefore, a user at a user side can check service waiting information of other service types, select a travel scheme corresponding to multiple service types according to the service waiting information, and if the currently selected service provider of the first service type is not the optimal service type, the user can select a travel scheme corresponding to a more optimal service type according to the service waiting information, so that the waiting time of the user is reduced, and convenience is provided for the user to travel.

Example two

In the first embodiment, in the process of matching the service order with the service provider of the first service type, the service waiting information of the service provided by the service providers of other service types for the user terminal is determined, and the determined service waiting information is sent to the user terminal, so that the travel scheme corresponding to the multiple service types is provided for the user.

As shown in fig. 4, a second embodiment of the present application provides a process for determining service waiting information of other service types, including:

s201, judging whether the service order meets the preset selection condition according to the order information of the service order of the first service type sent by the user side.

In a specific implementation, after receiving a service order of a first service type sent by a user side, the software platform may determine the first service type and the departure location information of the service order according to order information of the service order. After determining the first service type and the origin information of the service order, it may be determined whether the service order submitted by the user terminal meets the predicted selection condition.

Here, the preset selection condition may include one or more of the following conditions:

1) the position information carried in the service order is in a preset area range; 2) the first service type is a preset service type.

In the condition 1), the location information carried in the service order sent by the user terminal is within the preset area range, which indicates that the area where the user terminal currently sending the service order is located is a service area supporting provision of service waiting information of other service types. In condition 2), the first service type selected by the service order sent by the user side is the preset service type, which indicates that the first service type is a service type supporting provision of service waiting information of other service types.

In specific implementation, if the software platform determines that the service order does not meet the preset selection condition, the software platform matches the service provider of the first service type only for the user side, and returns the waiting response page information carrying the service waiting information of the first service type to the user side.

S202, after the service order is determined to meet the preset selection condition, other service types capable of providing service for the user terminal are selected.

In a specific implementation, if the software platform determines that the service order meets the preset selection condition, other service types capable of providing services for the user terminal currently can be selected from the service types providing services for the user terminal. When selecting other service types that can currently provide services for the user terminal, other service types that currently satisfy at least one of the following conditions may be selected:

1) currently in operation time; 2) and supporting the payment mode of the user side.

In condition 1), the selected other service type is currently in the operating time, indicating that the service provider of the selected other service type can currently provide the service for the user terminal. In the condition 2), the selected other service type supports the payment method of the user terminal, which indicates that the service provider of the selected other service type pays the payment method of the user list, and can currently provide the service for the user terminal. For example, if the payment method of the user terminal is the non-corporate payment method, other service types supporting the non-corporate payment method are selected for the user terminal.

S203, determining the service waiting information of the service provided by the selected service provider of other service types for the user terminal.

In a specific implementation, after selecting another service type capable of providing service for the user terminal currently, the software platform may determine, according to the order currently serviced by the platform and the order information of the service order, service waiting information for providing service for the user terminal by the service provider of the selected another service type. For example, one or more of ranking information, estimated waiting response time and price information of the service provided by the service provider of the selected other service type for the user terminal are determined.

EXAMPLE III

In the first embodiment, after determining the service waiting information of the service provided by the service providing end of the other service types to the user end, the determined service waiting information may be sent to the user end, so that the user of the user end can select the other service types of the service according to the service waiting information.

The third embodiment of the present application provides a specific implementation manner for sending the waiting information of the determined service to the user side. When the determined service waiting information is sent to the user side, service type selection page information may be sent to the user side, where the service type selection page information may carry service waiting information and an option button corresponding to each of the other service types, respectively, and the option button is used for the user to select the service type corresponding to the option button. After receiving the service type selection page information, the user side can display the received service type selection page information on the service type selection page. The service type selection page displayed by the user side is shown in fig. 3, the service type selection page displays service waiting information and option buttons corresponding to each service type in other service types, and if the other types include a car sharing service type, a taxi service type and a special car service type, the service type selection page displays estimated response time, price information and option buttons corresponding to the car sharing service type and estimated response time, price information and option buttons corresponding to the special car service type.

Here, the service type selection page information is used to instruct the user terminal to confirm at least one other service type selected simultaneously in addition to the first service type; alternatively, the service type selection page information is used to instruct the user terminal to confirm the selected other service type.

In specific implementation, before the software platform can send the service type selection page information to the user side, the software platform can also determine the common service type of the user side in other service types according to the historical order information of the user side, and in the service type selection page information fed back to the user side, the option button of the common service vehicle type can be set to be selected as a default and can be cancelled. For example, if another service type selected by the user terminal in the previous order of the current service order is the preferred service type, the preferred service type option button of the current service order may be set to the default selected state and may cancel the selected state, and the service type selection page displayed by the user terminal is as shown in fig. 5, and it can be seen that in the service type selection page of fig. 5, the preferred service type option button is the default selected state and may cancel the selected state. Therefore, the common service vehicle type can be selected for the user side, and the user of the user side can call the service providing side with other service types only by clicking the call confirmation key.

Example four

After sending the determined service waiting message to the ue, a fourth embodiment of the present application provides a message pushing process when the ue confirms and selects another service type at the same time as shown in fig. 6, including:

s301, receiving feedback information confirmed by the user side according to the service waiting information.

In specific implementation, after the software platform sends the determined service waiting information to the user terminal, the user of the user terminal may select another service type of the service according to the service waiting information displayed by the user terminal, and the user terminal may confirm the other service type selected by the user according to the selection operation of the user and send feedback information generated by confirming the service waiting information to the software platform. And the software platform receives feedback information confirmed by the user side according to the service waiting information.

S302, if the user side confirms to select other service types at the same time according to the service waiting information, the service order of the first service type is cancelled, and the service order which selects the first service type and other service types at the same time is regenerated for the user side.

In a specific implementation, according to the feedback information sent by the user terminal, if it is determined that the user terminal confirms and selects other service types according to the service waiting information, that is, it is determined that the user terminal selects to call the service provider of the first service type and to call the service providers of other service types, the software platform cancels the service order of the first service type submitted by the user terminal, and regenerates the service order selecting the first service type and other service types for the user terminal.

Here, before canceling the service order of the first service type, current ranking information of the service order of the first service type may be obtained, and when the service order of the first service type and the service orders of other service types are simultaneously selected for the user side are regenerated, the ranking information of the cancelled service order may be determined as the ranking information of the regenerated service order in the first service type. For example, before canceling the service order of the first service type, assuming that the first service type is a taxi service type and the ranking information is 12, when a service order which selects the first service type and other service types simultaneously is newly generated for the user side, the ranking information of the taxi service type in the regenerated service order may be set to be 12, so that the ranking information of the service order of the first service type may be bound to the corresponding service type of the regenerated service order.

In some embodiments, the incentive resources for the service order of the first service type may also be obtained prior to canceling the service order of the first service vehicle type. The incentive resource may be a resource for incentivizing the user to use the software platform, such as a cash incentive resource, a coupon incentive resource, or a reminder information incentive resource. When the service orders of the first service type and the other service types are simultaneously selected for the regeneration of the user terminal, the incentive resource of the cancelled service order can be used as the incentive resource of the regenerated service order in the first service type. For example, before canceling the service order of the first service type, assuming that the first service type is a taxi service type and the service order of the first service type has a 5-element taxi coupon, when a service order of the first service type and other service types is newly generated for the user terminal, the 5-element taxi coupon may be set for the regenerated service order, so that the incentive resource of the service order of the first service type may be bound to the corresponding service type of the regenerated service order.

S303, for the regenerated service order, matching the service provider of the first service type and the service providers of the other service types for the user side at the same time until the service provider of any service type is successfully matched.

In a specific implementation, after the software platform regenerates the service order for the user side, the software platform may simultaneously match the service provider of the first service type with the service providers of other service types for the user side until the service provider of any service type is successfully matched. Here, in the process of simultaneously matching the service provider of the first service type and the service provider of another service type for the user terminal, the waiting response page information carrying the service waiting information of the first service type and another service type may be sent to the user terminal, so that the user terminal may simultaneously display the service waiting information of the first service type and another service type for the user, such as simultaneously displaying one or more of ranking information, estimated waiting response time, and price information of each service type.

EXAMPLE five

As shown in fig. 7, a specific process of an information pushing method provided in the fifth embodiment of the present application includes:

s410, the software platform receives a service order of the first service type sent by the user side.

Here, the software platform may receive a service order of the first service type sent by the user side. The service order received by the software platform can carry order information, and the software platform can determine the service type corresponding to the service order according to the order information of the service order. The order information may include user information, departure place information, destination information, current location information of the user, and a service type of calling the car. The first service type can be a taxi calling service type selected by a user at a user side.

S402, in the process of matching the service order with the service provider of the first service type, the software platform determines service waiting information of the service providers of other service types for providing service for the user side, and sends the waiting response page information to the user side.

Here, in the process of matching the service order with the service provider of the first service type, the service order may be matched with service providers of other service types that can currently provide services for the user terminal according to the origin information of the service order, then the service providers of other service types may be determined to provide service waiting information for the user of the user terminal, and the information of the waiting response page may be sent to the user terminal. The sent waiting response page information carries service waiting information of the service providing end of the first service type providing service for the user end, and prompt information of other service types is selected. The prompt message is used for prompting the user terminal to select other service types at the same time of selecting the first service type, or for prompting the user terminal to select other service types. Here, the service waiting information may include at least one of the following information: ranking information; predicting the waiting response time; price information.

And S403, the user side displays the information of the waiting response page sent by the software platform to the user on the waiting response page, and if the user confirms to select other service types according to the information of the waiting response page, the user side sends feedback information confirmed according to the service waiting information to the software platform.

Here, the user at the user side may select another service type while selecting the first service type according to the service waiting information displayed at the user side, or select another service type of the other service type selection service instead. The user side can confirm other service types selected by the user according to the selection operation of the user, and sends feedback information generated by confirming the service waiting information to the software platform.

S404, if the feedback information indicates that the user side confirms to select other service types at the same time, the software platform cancels the service order of the first service type and regenerates the service order which selects the first service type and other service types at the same time for the user side.

Here, if it is determined that the user side determines to select another service type according to the service waiting information based on the feedback information sent by the user side, that is, it is determined that the user side selects to call the service provider of the first service type and to call the service provider of the other service type, the software platform cancels the service order of the first service type submitted by the user side and regenerates the service order of the first service type and the service order of the other service type for the user side.

Before canceling the service order of the first service type, the current ranking information and incentive resources of the service order of the first service type may be obtained, and when the service order of the first service type and other service types are simultaneously selected for the user side to be regenerated, the ranking information and incentive resources of the cancelled service order may be determined as the ranking information and incentive resources of the regenerated service order in the first service type.

S405, aiming at the regenerated service order, the software platform matches the service provider of the first service type and the service providers of other service types for the user side at the same time until the service providers of any service type are successfully matched.

Here, in the process that the software platform matches the service provider of the first service type and the service provider of another service type to the user side, the software platform may send the waiting response page information carrying the service waiting information of the first service type and the service waiting information of another service type to the user side, so that the user side may display the service waiting information of the first service type and the service waiting information of another service type to the user side at the same time, such as displaying one or more of ranking information, estimated waiting response time, and price information of each service type at the same time.

EXAMPLE six

As shown in fig. 8, an information pushing method provided for a sixth embodiment of the present application may be applied to a user side, and includes:

s501, sending a service order of the first service type to a server.

In a specific implementation, the user side may send a service order of the first service type to the server according to a user operation. The service order can carry order information, and the order information can comprise user information, departure place information, destination information, user current position information and service type of calling a car. The first service type can be a taxi calling service type selected by a user at a user side.

S502, in the process of waiting for the server to match the service provider of the first service type for the service order, receiving service waiting information sent by the server and used for providing services for the user terminal by service providers of other service types.

Here, in the process that the waiting server matches the service provider of the first service type for the service order, the user side may present a waiting response page for the user. The user can select confirmation and select other service types simultaneously according to the prompt message of the page waiting for response displayed by the user side, or select confirmation to change the selected first service type into the selection of other service types. The user side can send other service types selected by user confirmation to the software platform according to the confirmation operation of the user, and then receives service waiting information which is sent by the server and provided by the service providing end with other service types for providing services for the user side. The service order can be matched with service providers of other service types which can provide service for the user terminal currently according to the departure place information of the service order, then service waiting information of the service provided by the service providers of other service types for the user of the user terminal is determined, and the service waiting information is sent to the user terminal. The user end receives the service waiting information which is sent by the server and is used by the service providing end with other service types to provide services for the user end. Here, the service waiting information may include at least one of the following information: ranking information; predicting the waiting response time; price information.

By adopting the information pushing scheme provided by the sixth embodiment of the application, in the process that the waiting server matches the service provider of the first service type for the service order, the user side can display the service waiting information of other service types for the user. Therefore, a user at a user side can check service waiting information of other service types, select a travel scheme corresponding to multiple service types according to the service waiting information, and if the currently selected service provider of the first service type is not the optimal service type, the user can select a travel scheme corresponding to a more optimal service type according to the service waiting information, so that the waiting time of the user is reduced, and convenience is provided for the user to travel.

EXAMPLE seven

As shown in fig. 9, an information pushing method provided in the seventh embodiment of the present application includes:

s601, receiving a service order of a first service type sent by a user side;

S602, matching the service order with the service provider of the first service type, and sending information of a waiting response page to the user side; the waiting response page information carries service waiting information of the service providing end of the first service type providing service for the user end and prompt information of other service types selected at the same time.

In a specific implementation, after receiving a service order of a first service type sent by a user, the software platform may send information of a waiting response page to the user, where the sent information of the waiting response page carries service waiting information for a service provider of the first service type to provide services for the user, and prompt information for selecting another service type. Here, the prompt message may be used to prompt the user at the user end to select other service types while selecting the first service type; or, the service type selection module is used for prompting the user side to be capable of selecting other service types, namely, changing the currently selected first service type into other service types. Here, the wait for response page information is used for presentation in a wait for response page at the user side. After receiving the service waiting information sent by the software platform, the user side can display the service waiting information of the first service type and prompt information for selecting other service types for the user. Here, the service waiting information may include at least one of the following information: ranking information; predicting the waiting response time; price information. The prompt information carries the estimated response time of other service types.

By adopting the service information pushing mode, the prompt information for simultaneously selecting other service types can be carried in the waiting response page information sent to the user side, so that the user can select to simultaneously call service providing terminals of other service types, the taxi calling pressure in the taxi calling peak period can be reduced, and the travelling efficiency of the user is improved.

Example eight

As shown in fig. 10, an information pushing apparatus 70 provided for the embodiment of the present application includes: a receiving module 71, a determining module 72 and a sending module 73; wherein the content of the first and second substances,

the receiving module 71 is configured to receive a service order of a first service type sent by a user side;

the determining module 72 is configured to determine, in the process of matching the service order with the service provider of the first service type, service waiting information of services provided by service providers of other service types for the user side;

the sending module 73 is configured to send the determined service waiting information to the user side.

In a specific implementation, the sending module 72 is further configured to send information of a waiting response page to the user side; the waiting response page information carries service waiting information of the service providing end of the first service type providing service for the user end and prompt information for selecting other service types;

the sending module 73 is specifically configured to send the determined service waiting information to the user side according to the following steps:

In a specific implementation, the prompt message is used to prompt the user side to select other service types while selecting the first service type; or, the prompt message is used for prompting that the user terminal can reselect other service types.

In specific implementation, the prompt information carries the estimated response time of other service types; the determining module 72 is specifically configured to determine the estimated response time of the other service types according to the following steps:

In a specific implementation, the determining module 72 is specifically configured to determine the service waiting information of the service provider of the other service type for providing the service to the user end according to the following steps:

The service waiting information includes at least one of the following information:

ranking information; predicting the waiting response time; price information.

The determining module 72 is specifically configured to determine the service waiting information of the service provider of another service type providing the service for the user end according to the following steps:

The preset selection condition comprises one or more of the following conditions:

The other service types which can currently provide services for the user terminal meet at least one of the following conditions:

currently in operation time; and supporting the payment mode of the user side.

The service type selection page information is used for indicating the user side to confirm at least one other service type selected simultaneously except the first service type; or, the service type selection page information is used to indicate the user terminal to confirm the other service types to be reselected.

The apparatus 70 further comprises:

a setting module 74, configured to determine, according to the historical order information of the user side, a common service type of the user side among the other service types; and in the service type selection page information fed back to the user side, setting the option button of the common service type as a default selected state and being capable of canceling the selected state.

The apparatus 70 further comprises:

a generating module 75, configured to cancel the service order of the first service type and regenerate a service order for the user terminal that selects the first service type and the other service types at the same time if the user terminal determines that the other service types are simultaneously selected according to the service waiting information; and aiming at the regenerated service order, simultaneously matching the service provider of the first service type and the service providers of other service types for the user side until the service providers of any service type are successfully matched.

The device further comprises: an obtaining module 76, configured to obtain current ranking information of the service order of the first service type;

the generating module 75 is specifically configured to regenerate, for the user side, a service order that simultaneously selects the first service type and the other service types according to the following steps:

The apparatus further comprises an obtaining module 76 for obtaining incentive resources for the service orders of the first service type;

Example nine

As shown in fig. 11, an information pushing apparatus 80, a sending module 81 and a receiving module 82 provided in the embodiment of the present application; wherein the content of the first and second substances,

the sending module 81 is configured to send a service order of the first service type to the server;

the receiving module 82 is configured to receive service waiting information, which is sent by the server and used by service providers of other service types to provide services for the user side, in the process of waiting for the server to match the service order with the service provider of the first service type.

Example ten

As shown in fig. 12, an information pushing apparatus 90 provided for the embodiment of the present application includes:

a receiving module 91, configured to receive a service order of a first service type sent by a user end;

a processing module 92, configured to match the service order with the service provider of the first service type, and send information of a page waiting for response to the user side; the waiting response page information carries service waiting information of the service providing end of the first service type providing service for the user end and prompt information of other service types selected at the same time.

EXAMPLE eleven

As shown in fig. 13, a schematic structural diagram of an electronic device 1000 according to a ninth embodiment of the present application includes: a processor 1001, a memory 1002, and a bus 1003.

The memory 1002 stores machine-readable instructions executable by the processor 1001, the processor 1001 and the memory 1002 communicate via a bus when the electronic device is operated, and the processor 1001 executes the machine-readable instructions to implement the following processes:

receiving a service order of a first service type sent by a user side;

and sending the determined service waiting information to the user side.

In a specific implementation, in the processing executed by the processor 1001, after receiving a service order of a first service type sent by a user side, before sending the determined service waiting information to the user side, the method further includes:

In a specific implementation, in the processing executed by the processor 1001, the prompt message is used to prompt that the ue can select another service type while selecting the first service type; or, the prompt message is used for prompting that the user terminal can reselect other service types.

In a specific implementation, in the processing executed by the processor 1001, the prompt information carries estimated response time of other service types; determining the other service type estimated response time according to the following steps:

In a specific implementation, in the processing executed by the processor 1001, the determining service waiting information for providing the service for the user terminal by the service provider of the other service type includes:

In a specific implementation, in the processing executed by the processor 1001, the service waiting information includes at least one of the following information:

ranking information; predicting the waiting response time; price information.

In a specific implementation, in the processing performed by the processor 1001, the preset selection condition includes one or more of the following conditions:

In a specific implementation, in the processing executed by the processor 1001, the other service types currently capable of providing the service for the ue satisfy at least one of the following conditions:

currently in operation time; and supporting the payment mode of the user side.

In a specific implementation, the sending the determined service waiting information to the ue in the processing performed by the processor 1001 includes:

In a specific implementation, in the processing executed by the processor 1001, the service type selection page information is used to instruct the user side to confirm at least one other service type selected simultaneously in addition to the first service type; or, the service type selection page information is used to indicate the user terminal to confirm the other service types to be reselected.

In a specific implementation, in the processing performed by the processor 1001, the method further includes:

In a specific implementation, after the processor 1001 executes the process of sending the determined service waiting information to the ue, the process further includes:

In a specific implementation, in the processing executed by the processor 1001, before canceling the service order of the first service type, the method further includes:

In a specific implementation, in the processing executed by the processor 1001, before canceling the service order of the first service vehicle type, the method further includes:

acquiring incentive resources of the service orders of the first service type;

Alternatively, the memory 1002 stores machine-readable instructions executable by the processor 1001, when the electronic device runs, the processor 1001 and the memory 1002 communicate via a bus, and the processor 1001 executes the machine-readable instructions to implement the following processes:

sending a service order of a first service type to a server;

receiving a service order of a first service type sent by a user side;

In some embodiments, processor 1001 may process information and/or data related to a service request to perform one or more of the functions described herein. For example, processor 1001 may determine the target vehicle based on a service request obtained from a user terminal. In some embodiments, processor 1001 may include one or more processing cores (e.g., a single-core processor or a multi-core processor). Merely by way of example, Processor 1001 may include a Central Processing Unit (CPU), an Application Specific Integrated Circuit (ASIC), an Application Specific Instruction Set Processor (ASIP), a Graphics Processing Unit (GPU), a Physical Processing Unit (PPU), a Digital Signal Processor (DSP), a Field Programmable Gate Array (FPGA), a Programmable Logic Device (PLD), a controller, a microcontroller Unit, a Reduced Instruction Set computer (Reduced Instruction Set computer), a microprocessor, or the like, or any combination thereof.

In some embodiments, the user at the user end may be a person other than the actual demander of the service. For example, the user a at the user end may use the user end to initiate a service request for the actual demander B of the service (for example, the user a may call a car for his friend B), or receive service information or instructions from an electronic device (server), and so on. In some embodiments, the user at the user end may be the actual service provider or may be a person other than the actual service provider. For example, the user C at the user end may use the user end to receive a service request (e.g., the user C may order the driver D employed by the user C) served by the actual service provider D, and/or information or instructions from the server. In some embodiments, "user side," "service requestor" and "service requestor terminal" may be used interchangeably, and "service provider side" and "service provider side terminal" may be used interchangeably.

The electronic device 1000 may be a general-purpose computer or a special-purpose computer, both of which may be used to implement the information pushing method of the present application. Although only a single computer is shown, for convenience, the functions described herein may be implemented in a distributed fashion across multiple similar platforms to balance processing loads.

For example, the electronic device 1000 may include a network port connected to a network, one or more processors to execute program instructions, a communication bus, and different forms of storage media, such as a disk, ROM, or RAM, or any combination thereof. Illustratively, the computer platform may also include program instructions stored in ROM, RAM, or other types of non-transitory storage media, or any combination thereof. The method of the present application may be implemented in accordance with these program instructions. Electronic devices also include Input/Output (I/O) interfaces between the computer and other Input/Output devices (e.g., keyboard, display screen).

For ease of illustration, only one processor is depicted in the electronic device 1000. However, it should be noted that the electronic device 1000 in the present application may also include multiple processors, and thus steps performed by one processor described in the present application may also be performed by multiple processors in combination or individually. For example, if the processor of the electronic device 1000 executes steps a and B, it should be understood that steps a and B may also be executed by two different processors together or executed in one processor separately. For example, a first processor performs step a and a second processor performs step B, or the first processor and the second processor perform steps a and B together.

In addition, an embodiment of the present application further provides a computer storage medium, where a computer program is stored on the computer storage medium, and when the computer program is executed by a processor, the computer program performs the steps of the service information pushing method in the foregoing method embodiment.

The computer program product of the service information pushing method provided in the embodiment of the present application includes a computer-readable storage medium storing a program code, where instructions included in the program code may be used to execute the steps of the service information pushing method in the foregoing method embodiment, which may be referred to in the foregoing method embodiment specifically, and are not described herein again.

It can be clearly understood by those skilled in the art that, for convenience and brevity of description, the specific working processes of the system and the apparatus described above may refer to corresponding processes in the method embodiments, and are not described in detail in this application. In the several embodiments provided in the present application, it should be understood that the disclosed system, apparatus and method may be implemented in other ways. The above-described apparatus embodiments are merely illustrative, and for example, the division of the modules is merely a logical division, and there may be other divisions in actual implementation, and for example, a plurality of modules or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection of devices or modules through some communication interfaces, and may be in an electrical, mechanical or other form.

The modules described as separate parts may or may not be physically separate, and parts displayed as modules may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.

In addition, functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit.

The functions, if implemented in the form of software functional units and sold or used as a stand-alone product, may be stored in a non-volatile computer-readable storage medium executable by a processor. Based on such understanding, the technical solution of the present application or portions thereof that substantially contribute to the prior art may be embodied in the form of a software product stored in a storage medium and including instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present application. And the aforementioned storage medium includes: various media capable of storing program codes, such as a U disk, a removable hard disk, a ROM, a RAM, a magnetic disk, or an optical disk.

The above description is only for the specific embodiments of the present application, but the scope of the present application is not limited thereto, and any person skilled in the art can easily conceive of the changes or substitutions within the technical scope of the present application, and shall be covered by the scope of the present application. Therefore, the protection scope of the present application shall be subject to the protection scope of the claims.

Claims

1. An information pushing method, characterized in that the method comprises:

receiving a service order of a first service type sent by a user side;

and sending the determined service waiting information to the user side.

2. The method of claim 1, wherein after receiving the service order of the first service type sent by the user terminal, before sending the determined service waiting information to the user terminal, further comprising:

3. The method according to claim 2, wherein the prompt message is used to prompt the user terminal to select other service types while selecting the first service type; or, the prompt message is used for prompting that the user terminal can reselect other service types.

4. The method according to claim 2 or 3, wherein the prompt message carries an estimated response time of other service types; determining the other service type estimated response time according to the following steps:

5. The method of claim 1, wherein the determining the service waiting information of the service providers of other service types for providing the service to the user comprises:

6. The method of claim 1, wherein the service waiting information comprises at least one of the following information:

ranking information; predicting the waiting response time; price information.

7. The method of claim 1, wherein the determining the service waiting information of the service providers of other service types for providing the service to the user comprises:

8. The method according to claim 7, wherein the preset selection conditions comprise one or more of the following conditions:

9. The method of claim 1, wherein the determining the service waiting information of the service providers of other service types for providing the service to the user comprises:

10. The method according to claim 9, wherein the other service types currently capable of providing services for the user terminal satisfy at least one of the following conditions:

currently in operation time; and supporting the payment mode of the user side.

11. The method of claim 1, wherein sending the determined service waiting message to the user side comprises:

12. The method of claim 11, wherein the service type selection page information is used to instruct the user side to confirm at least one other service type selected simultaneously in addition to the first service type; or, the service type selection page information is used to indicate the user terminal to confirm the other service types to be reselected.

13. The method of claim 11, further comprising:

14. The method of claim 1, wherein after sending the determined service waiting message to the user side, further comprising:

15. The method of claim 14, wherein prior to canceling the service order for the first service type, further comprising:

16. The method of claim 14 or 15, wherein said cancelling the service order of the first service vehicle type further comprises:

acquiring incentive resources of the service orders of the first service type;

17. An information pushing method is applied to a user side, and the method comprises the following steps:

sending a service order of a first service type to a server;

18. An information pushing method, characterized in that the method comprises:

receiving a service order of a first service type sent by a user side;

19. An information pushing apparatus, characterized in that the apparatus comprises: the device comprises a receiving module, a determining module and a sending module; wherein the content of the first and second substances,

20. The apparatus according to claim 19, wherein the sending module is further configured to send a wait for response page message to the user side; the waiting response page information carries service waiting information of the service providing end of the first service type providing service for the user end and prompt information for selecting other service types;

a sending module, configured to send the determined service waiting information to the user side according to the following steps:

21. The apparatus of claim 20, wherein the prompting message is used to prompt the user terminal to select other service types while selecting the first service type; or, the prompt message is used for prompting that the user terminal can reselect other service types.

22. The apparatus according to claim 20 or 21, wherein the prompt message carries an estimated response time of other service types; the determining module is specifically configured to determine the estimated response time of the other service types according to the following steps:

23. The apparatus according to claim 19, wherein the determining module is specifically configured to determine the service waiting information of the service provider of the other service type for providing the service to the user end according to the following steps:

24. The apparatus of claim 19, wherein the service waiting information comprises at least one of the following information:

ranking information; predicting the waiting response time; price information.

25. The apparatus according to claim 19, wherein the determining module is specifically configured to determine the service waiting information of the service provider of the other service type for providing the service to the user end according to the following steps:

26. The apparatus of claim 25, wherein the preset selection condition comprises one or more of the following conditions:

27. The apparatus according to claim 19, wherein the determining module is specifically configured to determine the service waiting information of the service provider of the other service type for providing the service to the user end according to the following steps:

28. The apparatus of claim 27, wherein the other service types currently capable of providing services for the ue satisfy at least one of the following conditions:

currently in operation time; and supporting the payment mode of the user side.

29. The apparatus according to claim 19, wherein the sending module is specifically configured to send the determined service waiting information to the user side according to the following steps:

30. The apparatus of claim 29, wherein the service type selection page information is used to instruct the user terminal to identify at least one other service type selected simultaneously in addition to the first service type; or, the service type selection page information is used to indicate the user terminal to confirm the other service types to be reselected.

31. The apparatus of claim 29, further comprising:

32. The apparatus of claim 19, further comprising:

a generating module, configured to cancel the service order of the first service type and regenerate the service order for the user terminal that selects the first service type and the other service types at the same time if the user terminal determines that the other service types are simultaneously selected according to the service waiting information; and aiming at the regenerated service order, simultaneously matching the service provider of the first service type and the service providers of other service types for the user side until the service providers of any service type are successfully matched.

33. The apparatus of claim 32,

the device further comprises: the acquisition module is used for acquiring the current ranking information of the service order of the first service type;

34. The apparatus of claim 33,

the device further comprises an obtaining module, configured to obtain incentive resources of the service order of the first service type;

35. An information pushing apparatus, applied to a user side, the apparatus comprising: a transmitting module and a receiving module; wherein the content of the first and second substances,

36. An information pushing apparatus, characterized in that the apparatus comprises:

37. An electronic device, comprising: a processor, a storage medium and a bus, the storage medium storing machine-readable instructions executable by the processor, the processor and the storage medium communicating via the bus when the electronic device is operating, the processor executing the machine-readable instructions to perform the steps of the method according to any one of claims 1 to 16, or to perform the steps of the method according to claim 17, or to perform the steps of the method according to claim 18.

38. A computer storage medium, having stored thereon a computer program which, when executed by a processor, performs the steps of the method according to any one of claims 1 to 16, or performs the steps of the method according to claim 17, or performs the steps of the method according to claim 18.