CN111081240B - Voice ordering method, device and system and computer readable storage medium - Google Patents
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Abstract
The disclosure relates to a voice ordering method, a voice ordering device, a voice interactive ordering system and a computer readable storage medium, wherein the voice ordering method is applied to a cloud server, and the voice ordering method comprises the following steps: controlling voice acquisition equipment to receive a voice instruction; determining whether the received voice instruction is a food ordering instruction or not; responding to the voice command as a food ordering command, and starting a display device bound under the current account to which the voice acquisition device belongs; and controlling the display equipment to display information corresponding to the voice instruction received by the voice acquisition equipment based on the voice instruction received by the voice acquisition equipment. By using the voice ordering method provided by the disclosure, a user can interact with the display device, and voice ordering is realized by sending a voice instruction.
Description
Technical Field
The present disclosure relates to the field of smart home technologies, and in particular, to a voice ordering method, a voice ordering apparatus, a voice interactive ordering system, and a computer-readable storage medium.
Background
With the progress of science and technology, smart home becomes popular, and more enters ordinary family daily life, bringing comfortable and convenient experience to people. The intelligent home is characterized in that a living room environment is used as a platform, and various devices in the home, such as a lighting system, a curtain control system, an air conditioner control system, a security system, a digital cinema system, network household appliances and the like, are cooperatively controlled through the Internet of things technology.
With the increase of use scenes and use frequency, people have higher and higher requirements on smart homes. The realization of more functions of the intelligent household product becomes a topic which is closely concerned by people at present.
Disclosure of Invention
To overcome the problems in the related art, the present disclosure provides a method of voice ordering, a device of voice ordering, a voice interactive ordering system, and a computer readable storage medium.
According to an aspect of the embodiments of the present disclosure, a method for voice ordering is provided, where the method for voice ordering includes: controlling voice acquisition equipment to receive a voice instruction; determining whether the received voice instruction is a food ordering instruction or not; responding to the voice command as a food ordering command, and starting a display device bound under the current account to which the voice acquisition device belongs; and controlling the display equipment to display information corresponding to the voice instruction received by the voice acquisition equipment based on the voice instruction received by the voice acquisition equipment.
In an embodiment, the method further comprises: controlling the voice acquisition equipment to receive a current voice instruction; determining the association degree between the current voice command and the ordering information; responding to the association degree to indicate that the current voice command is associated with the ordering information, and transmitting the current voice command to the display equipment; and controlling the display equipment to display the information corresponding to the current voice instruction according to the current voice instruction.
In an embodiment, the method further comprises: controlling the voice acquisition equipment to receive a current voice instruction; determining whether the users sending the current voice command and the ordering command are the same user or not according to the voiceprint information of the current voice command; in response to the current voice instruction and the sender of the meal instruction being the same user, transmitting the current voice instruction to the display device.
In one embodiment, the method for voice ordering further comprises: controlling the voice acquisition equipment to detect the direction and the distance of a user sending a voice instruction relative to the voice acquisition equipment through a distance sensor; in response to the presence of multiple bound display devices in the current account, a display device closest to the user is activated based on orientation and distance.
In one embodiment, the method for voice ordering further comprises: controlling the voice acquisition equipment to receive a settlement voice instruction; determining whether a user sending the settlement voice command is a user of the current account or not based on the voiceprint information of the settlement voice command; in response to the issued user of the settlement voice instruction being the user of the current account, directly completing payment; and in response to the user of the settlement voice command not being the user of the current account, transmitting the settlement voice command to the user of the current account.
In one embodiment, the method for voice ordering further comprises: controlling the voice acquisition equipment to receive a settlement voice instruction; sending an instruction whether to settle at a mobile phone terminal of the current account to display equipment; and after receiving the feedback of settlement at the mobile phone terminal of the current account, transmitting a settlement voice instruction to the mobile phone terminal of the current account.
In one embodiment, the method for voice ordering further comprises: controlling the voice acquisition equipment to receive a settlement voice instruction; transmitting a settlement voice instruction to a mobile phone terminal of the current account; and after receiving a command of successful settlement from the mobile phone terminal of the current account, transmitting the information of finishing the current ordering to the display equipment.
In an embodiment, the method further comprises: responding to the fact that the voice command is a food ordering command, and searching information related to the food ordering command in a plurality of platforms bound in a current account to which the voice acquisition equipment belongs; displaying information corresponding to the voice instruction received by the voice acquisition device in the display device, including: displaying information related to the ordering instructions searched in the plurality of platforms in the display device.
In one embodiment, after searching for information related to the order instruction in a plurality of platforms bound in a current account to which the voice acquisition device belongs, the method further includes: arranging the searched information related to the ordering instructions according to a preset combination sequence; displaying information related to the ordering instructions searched in a plurality of platforms in a display device, wherein the information comprises the following steps: the display device displays information related to the order instructions arranged in a predetermined combination order.
According to another aspect of the embodiments of the present disclosure, there is provided an apparatus for voice ordering, the apparatus for voice ordering including: the control module is used for controlling the voice acquisition equipment to receive the voice instruction; the judging module is used for determining whether the received voice instruction is a food ordering instruction or not; the starting module is used for responding to the fact that the voice instruction is a food ordering instruction and starting display equipment bound under a current account to which the voice acquisition equipment belongs; and the control module is also used for controlling the display equipment to display information corresponding to the voice instruction received by the voice acquisition equipment based on the voice instruction received by the voice acquisition equipment.
In one embodiment, the apparatus for voice ordering further comprises: the control module is also used for controlling the voice acquisition equipment to receive the current voice instruction; the determining module is used for determining the association degree between the current voice command and the ordering information; the transmission module is used for responding to the association degree to indicate that the current voice command is associated with the ordering information and transmitting the current voice command to the display equipment; and the control module is also used for controlling the display equipment to display the information corresponding to the current voice instruction according to the current voice instruction.
In one embodiment, the apparatus for voice ordering further comprises: the control module is also used for controlling the voice acquisition equipment to receive the current voice instruction; the judging module is also used for determining whether the users sending the current voice instruction and the ordering instruction are the same user or not according to the voiceprint information of the current voice instruction; and the transmission module is also used for transmitting the current voice instruction to the display equipment in response to the fact that the sender of the current voice instruction and the sender of the ordering instruction are the same user.
In one embodiment, the apparatus for voice ordering further comprises: the control module is also used for controlling the voice acquisition equipment to detect the direction and the distance of a user sending a voice instruction relative to the voice acquisition equipment through the distance sensor; and the starting module is also used for responding to the display equipment with a plurality of bindings in the current account and starting the display equipment closest to the user based on the orientation and the distance.
In one embodiment, the apparatus for voice ordering further comprises: the control module is also used for controlling the voice acquisition equipment to receive a settlement voice instruction; the judging module is also used for determining whether the user sending the settlement voice instruction is the user of the current account or not based on the voiceprint information of the settlement voice instruction; the payment module is used for responding to the issued user of the settlement voice command, namely the user of the current account, and directly finishing payment; and the transmitting module is also used for responding to the condition that the user of the settlement voice instruction is not the user of the current account, and transmitting the settlement voice instruction to the user of the current account.
In one embodiment, the apparatus for voice ordering further comprises: the control module is also used for controlling the voice acquisition equipment to receive a settlement voice instruction; the transmission module is also used for transmitting an instruction of whether to carry out settlement at the mobile phone end of the current account to the display equipment; and the transmitting module is also used for transmitting the settlement voice instruction to the mobile phone end of the current account after receiving the feedback of settlement performed at the mobile phone end of the current account.
In one embodiment, the voice ordering apparatus further comprises: the control module is also used for controlling the voice acquisition equipment to receive a settlement voice instruction; the transmission module is also used for transmitting the settlement voice instruction to the mobile phone end of the current account; and the transmission module is also used for transmitting the information of finishing the current ordering to the display equipment after receiving the command of successful settlement from the mobile phone terminal of the current account.
In one embodiment, the apparatus for voice ordering further comprises: the searching module is used for responding to the fact that the voice command is the ordering command, and searching information related to the ordering command in a plurality of platforms bound in a current account to which the voice acquisition equipment belongs; the control module displays information corresponding to the voice instruction received by the voice acquisition equipment in the display equipment in the following mode: displaying information related to the ordering instructions searched in the plurality of platforms in the display device.
In one embodiment, the apparatus for voice ordering further comprises: the ordering module is used for ordering the searched information related to the ordering instruction according to a preset combination sequence; the control module controls the display device to display the information which is searched in the plurality of platforms and is related to the ordering instruction in the display device in the following mode: the display device displays information related to the order instructions arranged in a predetermined combination order.
According to yet another aspect of an embodiment of the present disclosure, there is provided a voice interactive ordering system, including: the voice acquisition equipment is used for receiving a voice ordering instruction; the display device is bound to the current account to which the voice acquisition device belongs; and the cloud server is used for receiving the voice ordering instruction from the voice acquisition equipment, starting the display equipment based on the ordering instruction, and driving the display equipment to display information corresponding to the voice instruction received by the voice acquisition equipment.
According to yet another aspect of embodiments of the present disclosure, there is provided a non-transitory computer readable storage medium having instructions therein, which when executed by a processor of a cloud server, enable the cloud server to perform a method of voice ordering, the method comprising the method as recited in any of the above.
The technical scheme provided by the embodiment of the disclosure can have the following beneficial effects:
according to the voice ordering method provided by the embodiment of the disclosure, the voice acquisition device is controlled to receive the voice instruction, whether the voice instruction is the ordering instruction is determined according to the received voice instruction, when the voice instruction is the ordering instruction, the display device bound under the current account to which the voice acquisition device belongs is started, and information corresponding to the voice instruction received by the voice acquisition device is displayed in the display device based on the voice instruction received by the voice acquisition device, so that a user can perform ordering operation according to the display of the display device, and the user experience is improved.
It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the disclosure.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the invention and together with the description, serve to explain the principles of the invention.
FIG. 1 is a flow chart illustrating a method of voice ordering according to an exemplary embodiment.
FIG. 2 is a flowchart illustrating a voice ordering method according to yet another exemplary embodiment.
FIG. 3 is a flowchart illustrating a method for voice ordering according to yet another exemplary embodiment.
FIG. 4 is a flowchart illustrating a voice ordering method according to yet another exemplary embodiment.
FIG. 5 is a flowchart illustrating a voice ordering method according to yet another exemplary embodiment.
FIG. 6 is a flowchart illustrating a voice ordering method according to yet another exemplary embodiment.
FIG. 7 is a flowchart illustrating a voice ordering method according to yet another exemplary embodiment.
Fig. 8 is a block diagram illustrating an apparatus for voice ordering according to an exemplary embodiment of the present disclosure.
Fig. 9 is a block diagram illustrating an apparatus for voice ordering according to yet another exemplary embodiment of the present disclosure.
Fig. 10 is a block diagram illustrating an apparatus for voice ordering according to yet another exemplary embodiment of the present disclosure.
Fig. 11 is a block diagram illustrating an apparatus for voice ordering according to yet another exemplary embodiment of the present disclosure.
Fig. 12 is a block diagram illustrating an apparatus for voice ordering according to yet another exemplary embodiment of the present disclosure.
FIG. 13 is a block diagram illustrating an apparatus for voice ordering according to an exemplary embodiment.
Detailed Description
Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, like numbers in different drawings represent the same or similar elements unless otherwise indicated. The embodiments described in the following exemplary embodiments do not represent all embodiments consistent with the present invention. Rather, they are merely examples of apparatus and methods consistent with certain aspects of the invention, as detailed in the appended claims.
Fig. 1 is a flowchart illustrating a voice ordering method according to an exemplary embodiment, where the voice ordering method is applied to a voice interactive ordering system, as shown in fig. 1. The voice interactive ordering system comprises: the system comprises a voice acquisition device (such as a loudspeaker box), a display device and a cloud server.
The voice acquisition equipment receives a voice ordering instruction of a user and is bound with the display equipment, and the display equipment can be one or multiple and is communicated with the cloud server. The cloud server receives the voice ordering instruction from the voice acquisition equipment, starts the display equipment based on the ordering instruction, and drives the display equipment to display information corresponding to the voice instruction received by the voice acquisition equipment.
Referring to fig. 1, the voice ordering method includes the following steps.
In step S101, the voice acquisition device is controlled to receive a voice instruction.
The voice acquisition equipment can be a device which is provided with a microphone, a microphone array and the like and supports far-field voice interaction, and the voice acquisition equipment is controlled to receive voice instructions sent by users. The user can be one user or a plurality of users, and correspondingly, the voice instruction can also be one or more. The voice instruction may be voice information used by the user to order a meal, such as "my point take away" as a voice instruction to wake up the voice capture device. After waking up the voice acquisition device, the user uses the voice instruction to order food, for example, the user uses the voice instruction to send voice information of restaurants, dishes and the like.
In step S102, it is determined whether the received voice command is a meal ordering command.
The voice acquisition equipment receives a voice instruction of a user, performs noise reduction processing, voice recognition, semantic analysis and other processing on the received voice instruction of the user, and judges whether the voice instruction is an instruction for ordering by the user.
In step S103, in response to the voice command being a meal ordering command, a display device bound to the current account to which the voice capturing device belongs is started.
The voice collecting device may be a display device preset and bound to the current account at the terminal, for example, a device with a display function in an intelligent home system such as a television, a voice collecting device with a display screen, and an intelligent terminal. It can be understood that there may be a plurality of display devices bound in the current account to which the voice capture device belongs. The user can interact with the voice acquisition device through the display device under the current account.
And when the voice command is judged to be the ordering command, starting the display device bound under the current account to which the voice acquisition device belongs.
When a plurality of display devices are bound in the current account to which the voice acquisition device belongs, the current display device can be selected by the user at the terminal as required, and the display device is started.
In step S104, the display device is controlled to display information corresponding to the voice instruction received by the voice acquisition device based on the voice instruction received by the voice acquisition device.
The information corresponding to the voice instruction of the user is displayed through the display device, for example, the user instruction is 'my key point takeaway', the information such as 'takeaway platform' and 'takeaway menu' is displayed at the display device, and the user can operate according to the display of the display device to realize the operation of ordering.
According to the embodiment of the disclosure, the voice instruction is received through the voice acquisition device, whether the voice instruction is a food ordering instruction is judged according to the received voice instruction, when the voice instruction is the food ordering instruction, the display device bound under the current account to which the voice acquisition device belongs is started, and based on the voice instruction received by the voice acquisition device, information corresponding to the voice instruction received by the voice acquisition device is displayed in the display device, so that a user can perform food ordering operation according to the display of the display device, and the user experience is improved.
FIG. 2 is a flowchart illustrating a method for voice ordering, according to yet another exemplary embodiment, as shown in FIG. 2, the method for voice ordering further includes:
in step S205, the voice collecting apparatus is controlled to receive the current voice instruction.
In step S206, the association degree between the current voice instruction and the meal ordering information is determined.
In the process of ordering food by using voice, besides the voice instruction of ordering food, other voices such as voice conversations, calls and the like from different objects can exist in the environment where the user is located. Determining the correlation degree between the current voice instruction and the ordering information, determining that the voice instructions are irrelevant to the current voice ordering operation when the correlation degree between the current voice instruction and the ordering information is lacked, and not processing when the voice acquisition equipment receives the voice instructions so as to avoid the interference of useless voice instructions on the normal ordering operation of a user.
In step S207, the current voice command is transmitted to the display device in response to the association degree characterization that the current voice command is associated with the meal ordering information.
The voice instruction is irrelevant to the current voice ordering operation, when the voice acquisition equipment receives the voice instructions, the current voice instruction is represented to be related to the ordering information in response to the relevance degree, and the current voice instruction is transmitted to the display equipment.
In step S208, the display device is controlled to display information corresponding to the current voice instruction according to the current voice instruction.
Fig. 3 is a flowchart illustrating a voice ordering method according to still another exemplary embodiment, and as shown in fig. 3, the voice ordering method further includes:
in step S305, the voice capturing device is controlled to receive a current voice instruction.
In step S306, it is determined whether the issuing user of the current voice command and the ordering command is the same user according to the voiceprint information of the current voice command.
The voice ordering of the user can be performed in a home, an office or other public places, and the environment where the user is located may include a plurality of voice command sound source objects, that is, the plurality of sound source objects can send out voice in the ordering process, and the voice can be a voice command related to the ordering or voice information unrelated to the ordering.
The voiceprint information is one of the biological information, has unique characteristics, and each person has specific voiceprint information, so that different user identity information can be determined through voiceprint recognition.
In step S307, in response to the issuer of the current voice instruction and the meal instruction being the same user, the current voice instruction is transmitted to the display device.
The current voice instruction received by the voice acquisition equipment can be from a plurality of sound source objects, wherein the voice acquisition equipment identifies that the language instruction is a food ordering instruction, can identify the voiceprint information of a user of the food ordering instruction, judges that the sender of the current voice instruction and the food ordering instruction is the same user according to the voiceprint information, transmits the current voice instruction to the display equipment, and displays the current voice instruction on the display equipment.
The voice instruction of the user who does not belong to the ordering instruction is not transmitted to the display device, namely, the ordering instruction of the user who only displays the ordering instruction on the real device, so that unnecessary redundant information is prevented from being displayed, and the voice ordering operation of the user is prevented from being influenced.
Fig. 4 is a flowchart illustrating a voice ordering method according to still another exemplary embodiment, where as shown in fig. 4, the voice ordering method further includes:
in step S405, the voice collecting apparatus is controlled to detect the orientation and distance of the user who has issued the voice instruction with respect to the voice collecting apparatus through the distance sensor.
When a plurality of display devices exist in the user account bound with the voice acquisition device, the display device for displaying can be determined according to the direction of the display device and the distance between the display device and the user who makes the voice ordering. The direction and the distance of the user who sends the voice instruction relative to the voice acquisition device can be detected by a distance sensor arranged on the voice acquisition device, such as an infrared induction mode, a light induction mode or a microwave detection mode, and the direction and the distance are transmitted to the cloud server.
In step S406, in response to the presence of multiple bound display devices in the current account, the display device closest to the user is activated based on the orientation and distance.
The cloud server starts the display device closest to the user based on the direction and distance information, and waste or unnecessary interference caused by starting a plurality of display devices is avoided.
Fig. 5 is a flowchart illustrating a voice ordering method according to still another exemplary embodiment, where as shown in fig. 5, the voice ordering method further includes:
in step S505, the voice collecting apparatus is controlled to receive a settlement voice instruction.
In step S506, it is determined whether the issuing user of the settlement voice instruction is a user of the current account based on the voiceprint information of the settlement voice instruction.
In step S507, in response to the issuing user of the settlement voice instruction being the user of the current account, the payment is directly completed.
When the user finishes voice ordering and order payment through interaction with the display equipment, an instruction for settlement can be sent through voice.
And after receiving the settlement voice instruction, the cloud server judges whether the user of the settlement voice instruction is the user of the current account or not based on the voiceprint information of the settlement voice instruction, and when the user of the settlement voice instruction is the user of the current account, the payment is directly finished. The user of the current account can be in a pre-binding payment mode, and the payment can be directly finished when the identity of the user is confirmed to be the user of the current account.
In step S508, in response to the user of the settlement voice instruction not being the user of the current account, the settlement voice instruction is transmitted to the user of the current account.
And when the user of the settlement voice command is not the user of the current account, transmitting the settlement voice command to the user of the current account, and performing settlement by the user, wherein the user can determine to perform payment later according to the transmitted information. The method and the system ensure the use safety of the user account and can also realize the function of paying the ordering order when the user is not in the site of voice ordering. For example, payment is made for ordering orders of relatives and friends of the user, so that convenience is provided for the user, and the needs of the user are better met.
FIG. 6 is a flowchart illustrating a method for voice ordering, according to yet another exemplary embodiment, as shown in FIG. 6, the method for voice ordering further includes:
in step S605, the voice collecting apparatus is controlled to receive a settlement voice instruction.
In step S606, an instruction of whether to perform settlement at the mobile phone side of the current account is sent to the display device.
And the display equipment displays information, prompts a user and asks the user to determine whether to carry out settlement instructions at the mobile phone end of the current account. The user can perform subsequent operations according to the prompt of the display device. For example, the transmission continues with a voice instruction to make a determination of settlement.
In step S607, after receiving the feedback of settlement performed at the mobile phone of the current account, the mobile phone of the current account sends the settlement voice command to the mobile phone of the current account.
The mobile phone terminal of the current account can confirm whether to pay according to the received order settlement information, and the user of the account can pay for the order orders without ordering the order on site.
Fig. 7 is a flowchart illustrating a voice ordering method according to still another exemplary embodiment, where as shown in fig. 7, the voice ordering method further includes:
in step S705, the voice collecting apparatus is controlled to receive a settlement voice instruction.
In step S706, the settlement voice command is transmitted to the mobile phone terminal of the current account.
In step S707, after receiving an instruction of successful settlement from the mobile phone of the current account, the information of completing the current ordering is transmitted to the display device.
The display device can prompt the ordering user that the current order is paid successfully and waits for the delivery of the order, and can synchronize the order tracking condition of the ordering platform so that the ordering user can master the schedule information, the delivery information and the like of the order.
In one embodiment, in response to the voice command being a meal ordering command, searching the plurality of platforms bound in the current account to which the voice acquisition device belongs for information related to the meal ordering command.
And displaying the information which is searched in the plurality of platforms and is related to the ordering instruction in the display device.
The platform can be selected by the user through pre-binding in the account, or the ordering platform needing to be bound can be selected according to the pushing of the system, so that the ordering can be selected. And displaying the information related to the ordering instructions of the selected platforms at the display device.
For example, the order instruction may relate to a certain merchant name or a certain merchandise name, and the merchant or merchandise may be ordered by multiple platforms under the user account. The merchant may provide merchandise information, offer information, or shipping information in multiple platforms that may be different. And searching related information, and displaying the information related to the ordering instructions of the platforms at the display equipment, so that more comprehensive information is provided for the user, and the user can compare the information according to actual conditions to make a selection.
In one embodiment, after the information related to the ordering instructions is searched in the plurality of platforms bound in the current account to which the voice acquisition device belongs, the searched information related to the ordering instructions is arranged according to a preset combination sequence.
The display device displays information related to the order instructions arranged in a predetermined combination order.
The user can pre-bind in the account, or the ordering platform needing binding is selected according to the pushing of the system, so as to order the food.
In one embodiment, the cloud server searches the plurality of bound food ordering platforms for information related to the food ordering instructions respectively. And the cloud server arranges the searched information related to the ordering instruction according to a preset combination sequence. And the cloud server transmits the information which is arranged according to the preset combination sequence and is related to the ordering instruction to the display equipment. The display device displays information related to the order instructions arranged in a predetermined combination order.
The retrieved information in the ordering platform can be displayed according to a combination order predetermined by the user, for example, the predetermined combination order can be selected most frequently according to the use frequency of the user, or one or more of the information can be sequentially combined according to the predetermined combination order according to the position information, the meal delivery speed, the user evaluation, the preferential activities and the like of the merchant, so as to determine the combination order. For example, the ordering instruction of the user is "i want to order the meat in a pot", the predetermined combination sequence is "most frequently visit", "closest to me", and "highest evaluation", merchants which can provide "meat in a pot" are retrieved from a plurality of platforms, and relevant information is arranged.
The information related to the ordering instructions which are arranged according to the preset combination sequence is provided for the user to select, and the ordering operation is simple and convenient.
The cloud server can analyze the priority of the current account for selecting the merchants in the multiple ordering platforms through the use data of the user, for example, the priority of the current account is high for the most frequently selected merchant of a certain dish or a certain dish in dishes provided by a certain merchant. Or the data provided by the platform can analyze the priority of the current account for selecting the merchant in a plurality of meal ordering platforms according to the interest degree of the user.
And according to the priority of the selected merchants, respectively selecting a plurality of preferential merchants in each ordering platform. And arranging the plurality of preferential merchants selected in each ordering platform according to the priority of the first ordering platform.
Based on an inventive concept, the present disclosure also provides a voice ordering device.
Fig. 8 is a block diagram illustrating an apparatus for voice ordering according to an exemplary embodiment of the present disclosure. As shown in fig. 8, the apparatus 600 for voice ordering includes: a control module 610, a determination module 620, and an activation module 630.
And the control module 610 is used for controlling the voice acquisition equipment to receive the voice instruction.
And the judging module 620 is configured to determine whether the received voice instruction is a meal ordering instruction.
And the starting module 630 is configured to start a display device bound to the current account to which the voice acquisition device belongs in response to the voice instruction being a meal ordering instruction.
The control module 610 is further configured to control the display device to display information corresponding to the voice instruction received by the voice acquisition device based on the voice instruction received by the voice acquisition device.
Fig. 9 is a block diagram illustrating an apparatus for voice ordering according to yet another exemplary embodiment of the present disclosure. As shown in fig. 9, the apparatus 600 for voice ordering further comprises: a determination module 640 and a transfer module 650.
The control module 610 is further configured to control the voice collecting device to receive the current voice instruction.
And the determining module 640 is configured to determine a degree of association between the current voice instruction and the meal ordering information.
And a transmitting module 650 for transmitting the current voice command to the display device in response to the association table indicating that the current voice command is associated with the ordering information.
The control module 610 is further configured to control the display device to display information corresponding to the current voice instruction according to the current voice instruction.
In an embodiment, the control module 610 is further configured to control the voice capturing device to receive the current voice command.
The determining module 620 is further configured to determine whether the user sending the current voice instruction and the ordering instruction is the same user according to the voiceprint information of the current voice instruction.
The transmitting module 650 is further configured to transmit the current voice command to the display device in response to the sender of the current voice command and the meal command being the same user.
In an embodiment, the control module 610 is further configured to control the voice capturing device to detect, through the distance sensor, an orientation and a distance of the user who issues the voice command with respect to the voice capturing device.
The initiating module 630 is further configured to initiate a display device closest to the user based on the orientation and the distance in response to the presence of the plurality of bound display devices in the current account.
Fig. 10 is a block diagram illustrating an apparatus for voice ordering according to yet another exemplary embodiment of the present disclosure. As shown in fig. 10, the apparatus 600 for voice ordering further includes: a payment module 660.
The control module 610 is further configured to control the voice collecting device to receive a settlement voice instruction.
The determining module 620 is further configured to determine whether the issuing user of the settlement voice command is the user of the current account based on the voiceprint information of the settlement voice command.
And the payment module 660 is used for directly completing payment in response to the fact that the user who sends the voice settlement instruction is the user who sends the current account.
The transmitting module 650 is further configured to transmit the settlement voice command to the user of the current account in response to the user of the settlement voice command not being the user of the current account.
In an embodiment, the control module 620 is further configured to control the voice collecting device to receive a settlement voice command.
The transmitting module 650 is further configured to transmit an instruction of whether to perform settlement at the mobile phone end of the current account to the display device.
The transmitting module 650 is further configured to transmit the settlement voice instruction to the mobile phone terminal of the current account after receiving the feedback of settlement performed at the mobile phone terminal of the current account.
In an embodiment, the control module 620 is further configured to control the voice collecting device to receive a settlement voice command.
The transmitting module 650 is further configured to transmit the settlement voice instruction to the mobile phone terminal of the current account.
The transmitting module 650 is further configured to transmit the information of completing the current meal ordering to the display device after receiving the instruction of successful settlement from the mobile phone terminal of the current account.
Fig. 11 is a block diagram illustrating an apparatus for voice ordering according to yet another exemplary embodiment of the present disclosure. As shown in fig. 11, the apparatus 600 for voice ordering further includes: a search module 670.
And the searching module 670 is configured to, in response to the voice instruction being a food ordering instruction, search for information related to the food ordering instruction in the plurality of platforms bound in the current account to which the voice acquisition device belongs.
The control module 620 displays information related to the order searched in the plurality of platforms in the display device.
Fig. 12 is a block diagram of an apparatus for voice ordering according to yet another exemplary embodiment of the present disclosure. As shown in fig. 12, the apparatus 600 for voice ordering further comprises: and a ranking module 680.
And the arranging module 680 is configured to arrange the searched information related to the ordering instructions according to a predetermined combination order.
The control module 620 is further configured to control the display device to display information related to the meal ordering instructions arranged according to a predetermined combination order.
With regard to the apparatus in the above embodiments, the specific manner in which the various modules perform operations has been in relation to embodiments of the method.
FIG. 13 is a block diagram illustrating an apparatus for voice ordering according to an exemplary embodiment. For example, the apparatus 800 may be a mobile phone, a computer, a digital broadcast terminal, a messaging device, a game console, a tablet device, a medical device, an exercise device, a personal digital assistant, and the like.
Referring to fig. 13, the apparatus 800 may include one or more of the following components: processing component 802, memory 804, power component 806, multimedia component 808, audio component 810, input/output (I/O) interface 812, sensor component 814, and communication component 816.
The processing component 802 generally controls overall operation of the device 800, such as operations associated with display, telephone calls, data communications, camera operations, and recording operations. The processing component 802 may include one or more processors 820 to execute instructions to perform all or a portion of the steps of the methods described above. Further, the processing component 802 can include one or more modules that facilitate interaction between the processing component 802 and other components. For example, the processing component 802 can include a multimedia module to facilitate interaction between the multimedia component 808 and the processing component 802.
The memory 804 is configured to store various types of data to support operations at the apparatus 800. Examples of such data include instructions for any application or method operating on device 800, contact data, phonebook data, messages, pictures, videos, and so forth. The memory 804 may be implemented by any type or combination of volatile or non-volatile memory devices such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic or optical disks.
The multimedia component 808 includes a screen that provides an output interface between the device 800 and a user. In some embodiments, the screen may include a Liquid Crystal Display (LCD) and a Touch Panel (TP). If the screen includes a touch panel, the screen may be implemented as a touch screen to receive an input signal from a user. The touch panel includes one or more touch sensors to sense touch, slide, and gestures on the touch panel. The touch sensor may not only sense the boundary of a touch or slide action, but also detect the duration and pressure associated with the touch or slide operation. In some embodiments, the multimedia component 808 includes a front facing camera and/or a rear facing camera. The front camera and/or the rear camera may receive external multimedia data when the device 800 is in an operating mode, such as a shooting mode or a video mode. Each front camera and rear camera may be a fixed optical lens system or have a focal length and optical zoom capability.
The audio component 810 is configured to output and/or input audio signals. For example, the audio component 810 includes a Microphone (MIC) configured to receive external audio signals when the apparatus 800 is in an operational mode, such as a call mode, a recording mode, and a voice recognition mode. The received audio signals may further be stored in the memory 804 or transmitted via the communication component 816. In some embodiments, audio component 810 also includes a speaker for outputting audio signals.
The I/O interface 812 provides an interface between the processing component 802 and peripheral interface modules, which may be keyboards, click wheels, buttons, etc. These buttons may include, but are not limited to: a home button, a volume button, a start button, and a lock button.
The sensor assembly 814 includes one or more sensors for providing various aspects of state assessment for the device 800. For example, the sensor assembly 814 may detect the open/closed state of the device 800, the relative positioning of the components, such as a display and keypad of the apparatus 800, the sensor assembly 814 may also detect a change in position of the apparatus 800 or a component of the apparatus 800, the presence or absence of user contact with the apparatus 800, orientation or acceleration/deceleration of the apparatus 800, and a change in temperature of the apparatus 800. Sensor assembly 814 may include a proximity sensor configured to detect the presence of a nearby object without any physical contact. The sensor assembly 814 may also include a light sensor, such as a CMOS or CCD image sensor, for use in imaging applications. In some embodiments, the sensor assembly 814 may also include an acceleration sensor, a gyroscope sensor, a magnetic sensor, a pressure sensor, or a temperature sensor.
The communication component 816 is configured to facilitate communications between the apparatus 800 and other devices in a wired or wireless manner. The apparatus 800 may access a wireless network based on a communication standard, such as WiFi, 2G or 3G, or a combination thereof. In an exemplary embodiment, the communication component 816 receives a broadcast signal or broadcast related information from an external broadcast management system via a broadcast channel. In an exemplary embodiment, the communication component 816 further includes a Near Field Communication (NFC) module to facilitate short-range communications. For example, the NFC module may be implemented based on Radio Frequency Identification (RFID) technology, infrared data association (IrDA) technology, Ultra Wideband (UWB) technology, Bluetooth (BT) technology, and other technologies.
In an exemplary embodiment, the apparatus 800 may be implemented by one or more Application Specific Integrated Circuits (ASICs), Digital Signal Processors (DSPs), Digital Signal Processing Devices (DSPDs), Programmable Logic Devices (PLDs), Field Programmable Gate Arrays (FPGAs), controllers, micro-controllers, microprocessors or other electronic components for performing the above-described methods.
In an exemplary embodiment, a non-transitory computer-readable storage medium comprising instructions, such as the memory 804 comprising instructions, executable by the processor 820 of the device 800 to perform the above-described method is also provided. For example, the non-transitory computer readable storage medium may be a ROM, a Random Access Memory (RAM), a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, and the like.
Other embodiments of the invention will be apparent to those skilled in the art from consideration of the specification and practice of the invention disclosed herein. This application is intended to cover any variations, uses, or adaptations of the invention following, in general, the principles of the invention and including such departures from the present disclosure as come within known or customary practice within the art to which the invention pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the invention being indicated by the following claims.
It will be understood that the invention is not limited to the precise arrangements described above and shown in the drawings and that various modifications and changes may be made without departing from the scope thereof. The scope of the invention is limited only by the appended claims.
Claims (18)
1. A voice ordering method is applied to a cloud server and comprises the following steps:
controlling voice acquisition equipment to receive a voice instruction;
determining whether the received voice instruction is a food ordering instruction or not;
responding to the voice command as a food ordering command, and starting a display device bound under the current account to which the voice acquisition device belongs;
controlling the display equipment to display information corresponding to the voice instruction received by the voice acquisition equipment based on the voice instruction received by the voice acquisition equipment;
controlling the voice acquisition equipment to receive a current voice instruction;
determining whether the users sending the current voice command and the ordering command are the same user or not according to the voiceprint information of the current voice command;
and in response to the current voice instruction and the sender of the ordering instruction being the same user, transmitting the current voice instruction to the display device.
2. The method of voice ordering according to claim 1, further comprising:
controlling the voice acquisition equipment to receive a current voice instruction;
determining the association degree between the current voice command and the ordering information;
responding to the relevance representing that the current voice instruction is relevant to the ordering information, and transmitting the current voice instruction to the display equipment;
and controlling the display equipment to display information corresponding to the current voice instruction according to the current voice instruction.
3. The method of voice ordering according to claim 1, wherein activating a display device bound under a current account to which the voice capture device belongs comprises:
controlling the voice acquisition equipment to detect the direction and the distance of a user sending the voice instruction relative to the voice acquisition equipment through a distance sensor;
in response to there being multiple bound display devices in the current account, activating a display device closest to the user based on the orientation and the distance.
4. The method of voice ordering according to claim 1, further comprising:
controlling the voice acquisition equipment to receive a settlement voice instruction;
determining whether the user sending the settlement voice command is the user of the current account or not based on the voiceprint information of the settlement voice command;
in response to the issued user of the settlement voice instruction being the user of the current account, directly completing payment;
in response to the user of the settlement voice instruction not being the user of the current account, transmitting the settlement voice instruction to the user of the current account.
5. The method of voice ordering according to claim 1, further comprising:
controlling the voice acquisition equipment to receive a settlement voice instruction;
sending an instruction whether to perform settlement at the mobile phone side of the current account to the display equipment;
and after receiving the feedback of settlement at the mobile phone terminal of the current account, transmitting the settlement voice instruction to the mobile phone terminal of the current account.
6. The method of voice ordering according to claim 1, further comprising:
controlling the voice acquisition equipment to receive a settlement voice instruction;
transmitting the settlement voice instruction to a mobile phone end of the current account;
and after receiving a command of successful settlement from the mobile phone terminal of the current account, transmitting the information of finishing the current ordering to the display equipment.
7. The method of voice ordering according to claim 1, further comprising:
responding to the voice instruction as a food ordering instruction, and searching information related to the food ordering instruction in a plurality of platforms bound in a current account to which the voice acquisition equipment belongs;
displaying information corresponding to the voice instruction received by the voice acquisition device in the display device, including:
displaying, in the display device, information related to the ordering instructions searched in the plurality of platforms.
8. The method of claim 7, wherein after searching for information related to the ordering instruction in a plurality of platforms bound in a current account to which the voice collecting device belongs, the method further comprises:
arranging the searched information related to the ordering instructions according to a preset combination sequence;
displaying, in the display device, information related to the ordering instructions searched in the plurality of platforms, including:
and the display equipment displays the information which is arranged according to the preset combination sequence and is related to the ordering instruction.
9. An apparatus for voice ordering, comprising:
the control module is used for controlling the voice acquisition equipment to receive the voice instruction;
the judging module is used for determining whether the received voice instruction is a food ordering instruction or not;
the starting module is used for responding to the fact that the voice instruction is a food ordering instruction, and starting display equipment bound under a current account to which the voice acquisition equipment belongs;
the control module is further used for controlling the display equipment to display information corresponding to the voice instruction received by the voice acquisition equipment based on the voice instruction received by the voice acquisition equipment;
the control module is also used for controlling the voice acquisition equipment to receive a current voice instruction;
the judging module is further used for determining whether the users sending the current voice instruction and the ordering instruction are the same user or not according to the voiceprint information of the current voice instruction;
and the transmission module is used for responding to the condition that the sender of the current voice instruction and the sender of the ordering instruction are the same user, and transmitting the current voice instruction to the display equipment.
10. The apparatus for voice ordering according to claim 9, further comprising:
the control module is also used for controlling the voice acquisition equipment to receive a current voice instruction;
the determining module is used for determining the association degree between the current voice instruction and the ordering information;
the transmitting module is used for responding to the relevance representing that the current voice instruction is related to the ordering information and transmitting the current voice instruction to the display equipment;
the control module is further configured to control the display device to display information corresponding to the current voice instruction according to the current voice instruction.
11. The apparatus for voice ordering according to claim 9, further comprising:
the control module is also used for controlling the voice acquisition equipment to detect the direction and the distance of a user sending the voice instruction relative to the voice acquisition equipment through a distance sensor;
the starting module is further used for responding to the existence of a plurality of bound display devices in the current account, and starting the display device closest to the user based on the position and the distance.
12. The apparatus for voice ordering according to claim 9, further comprising:
the control module is also used for controlling the voice acquisition equipment to receive a settlement voice instruction;
the judging module is further configured to determine whether a user who sends the settlement voice instruction is the user of the current account based on voiceprint information of the settlement voice instruction;
the payment module is used for responding to the fact that the user sending the settlement voice instruction is the user of the current account, and directly completing payment;
the transmission module is further used for responding to the fact that the user of the settlement voice instruction is not the user of the current account, and transmitting the settlement voice instruction to the user of the current account.
13. The apparatus for voice ordering according to claim 9, further comprising:
the control module is also used for controlling the voice acquisition equipment to receive a settlement voice instruction;
the transmission module is further configured to transmit an instruction of whether to perform settlement at the mobile phone side of the current account to the display device;
and the transmission module is also used for transmitting the settlement voice instruction to the mobile phone terminal of the current account after receiving the feedback of settlement performed at the mobile phone terminal of the current account.
14. The apparatus for voice ordering according to claim 9, wherein said voice ordering apparatus further comprises:
the control module is also used for controlling the voice acquisition equipment to receive a settlement voice instruction;
the transmission module is also used for transmitting the settlement voice instruction to the mobile phone terminal of the current account;
the transmission module is further configured to transmit information of completing the current ordering to the display device after receiving a command of successful settlement from the mobile phone terminal of the current account.
15. The apparatus for voice ordering according to claim 9, further comprising:
the searching module is used for responding to the fact that the voice instruction is a food ordering instruction, and searching information related to the food ordering instruction in a plurality of platforms bound in a current account to which the voice acquisition equipment belongs;
the control module displays information corresponding to the voice instruction received by the voice acquisition equipment in the display equipment in the following mode:
displaying, in the display device, information related to the ordering instructions searched in the plurality of platforms.
16. The apparatus for voice ordering according to claim 15, further comprising:
the ordering module is used for ordering the searched information related to the ordering instruction according to a preset combination sequence;
the control module displays the information related to the ordering instructions searched in the plurality of platforms in the display equipment in the following mode:
and the display equipment displays the information which is arranged according to the preset combination sequence and is related to the ordering instruction.
17. A voice interactive ordering system, comprising:
the voice acquisition equipment is used for receiving a voice ordering instruction;
the display device is bound to the current account to which the voice acquisition device belongs; and
the cloud server is used for receiving the voice ordering instruction from the voice acquisition equipment, starting the display equipment based on the ordering instruction, and driving the display equipment to display information corresponding to the voice instruction received by the voice acquisition equipment;
the voice acquisition equipment is also used for receiving a current voice instruction;
the cloud server is further used for determining whether the users sending the current voice instruction and the ordering instruction are the same user or not according to the voiceprint information of the current voice instruction;
the cloud server is further used for responding to the fact that the sender of the current voice instruction and the sender of the ordering instruction are the same user, and transmitting the current voice instruction to the display equipment.
18. A non-transitory computer readable storage medium having instructions therein which, when executed by a processor of a cloud server, enable the cloud server to perform a method of voice ordering, the method comprising the method of any of claims 1 to 8.
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