CN110826879A - Work order task distributing system - Google Patents

Work order task distributing system Download PDF

Info

Publication number
CN110826879A
CN110826879A CN201911019518.9A CN201911019518A CN110826879A CN 110826879 A CN110826879 A CN 110826879A CN 201911019518 A CN201911019518 A CN 201911019518A CN 110826879 A CN110826879 A CN 110826879A
Authority
CN
China
Prior art keywords
order
module
information
feedback
report
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201911019518.9A
Other languages
Chinese (zh)
Inventor
周忠柱
卢海新
邓红渝
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Zhongfang Huisheng Electronic Commerce Co Ltd
Original Assignee
Zhongfang Huisheng Electronic Commerce Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Zhongfang Huisheng Electronic Commerce Co Ltd filed Critical Zhongfang Huisheng Electronic Commerce Co Ltd
Priority to CN201911019518.9A priority Critical patent/CN110826879A/en
Publication of CN110826879A publication Critical patent/CN110826879A/en
Pending legal-status Critical Current

Links

Images

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311Scheduling, planning or task assignment for a person or group
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0639Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q40/00Finance; Insurance; Tax strategies; Processing of corporate or income taxes
    • G06Q40/12Accounting
    • G06Q40/125Finance or payroll

Landscapes

  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Economics (AREA)
  • Development Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • General Physics & Mathematics (AREA)
  • Accounting & Taxation (AREA)
  • Marketing (AREA)
  • Finance (AREA)
  • Theoretical Computer Science (AREA)
  • Educational Administration (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • Tourism & Hospitality (AREA)
  • Quality & Reliability (AREA)
  • Game Theory and Decision Science (AREA)
  • Operations Research (AREA)
  • Technology Law (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention discloses a work order task dispatching system, which belongs to the technical field of work order management systems and comprises a user side, a management platform and a controlled side; the user side comprises an ordering module and a feedback confirmation module; the management platform comprises an order auditing module, an order assigning module and a work order settlement module; the controlled end comprises an order receiving module, a feedback generating module and a feedback filling module; the client places orders to the controlled end through the management platform, the controlled end generates a feedback report and sends the feedback report to the client, and the client sends the feedback report to the management platform after filling in the feedback report to perform statistics to generate an enterprise general report.

Description

Work order task distributing system
Technical Field
The invention relates to the technical field of work order management systems, in particular to a work order task dispatching system.
Background
Currently, the work order system Ticket system is also called a work order management system (also called a problem work order system, a business tracking system, and a support work order system), and is a network software system which is used for managing, maintaining and tracking a series of problems and requests according to the needs of different organizations, departments and external clients. A fully functional worksheet system may also be referred to as a help desk system.
In the prior art, reference may be made to chinese patent with an authorization publication number of CN104702428A, which discloses a method for determining a work order dispatching manner and a comprehensive alarm system, wherein the method for determining the work order dispatching manner includes: acquiring the serial number of a base station in the commercial power state alarm; according to the serial number of the base station, inquiring the work order dispatching mode corresponding to the base station with the serial number from a base station basic information table; when the dispatching mode of the work order is direct dispatching, the power generation work order is directly dispatched through the electronic operation and maintenance system; and when the work order dispatching mode is delayed work order dispatching, dispatching the power generation work order through the electronic operation and maintenance system after a certain time delay.
The above prior art solutions have the following drawbacks: although the system can automatically dispatch the order, the settlement data of the work order still needs to be checked manually, the workload is large, the data is complex, errors are easy to occur, and the checking is difficult.
Disclosure of Invention
The invention aims to provide a work order task dispatching system which can intelligently collect data, automatically check and count the collected data and reduce the labor cost and the possibility of errors.
The technical purpose of the invention is realized by the following technical scheme:
a work order task dispatching system comprises a user side, a management platform and a controlled side;
the user side comprises an ordering module and a feedback confirmation module;
the order placing module receives order information input from the outside and sends the order information to the management platform;
the feedback confirmation module receives the preliminary completion feedback report sent by the controlled end, receives externally input information and fills the information into the preliminary completion feedback report to generate a confirmation completion feedback report, and the feedback confirmation module sends the confirmation completion feedback report to the management platform;
the management platform comprises an order auditing module, an order assigning module and a work order settlement module;
the order auditing module receives the order information output by the order placing module, receives an externally input confirmation signal, and outputs the current order information after receiving the confirmation signal;
the order assignment module receives the order information output by the order auditing module and sends the order information to a corresponding controlled terminal;
the work order settlement module receives the confirmed feedback report sent by the feedback confirmation module, the work order settlement module stores an enterprise general report, the work order settlement module fills the content of the confirmed feedback report into a corresponding item of the enterprise general report, and the work order settlement module recalculates the content of the enterprise general report and covers the stored original enterprise general report;
the controlled end comprises an order receiving module, a feedback generating module and a feedback filling module;
the order receiving module receives the order information and then displays the order information, and sends the order information to the feedback generation module;
the feedback generation module stores a blank feedback report, the feedback generation module fills the order information into the blank feedback report after receiving the order information to generate a feedback report to be filled, and the feedback generation module outputs the feedback report to be filled;
the feedback filling module receives the feedback report to be filled output by the feedback generating module, receives the information input from the outside and fills the information into the feedback report to be filled to generate a preliminary completion feedback report, and the feedback filling module sends the preliminary completion feedback report to the feedback confirming module.
By adopting the scheme, the order placing task distribution system automatically generates the feedback report except for placing orders through the work order task distribution system by a user, a worker reports the work condition by filling the feedback report after the task is completed, the user confirms the work completion condition through the user side and evaluates the work of the worker through the feedback report, and finally the work is summarized on the management platform, the management platform automatically calculates the performance and the evaluation grade obtained by the worker according to the feedback report, and the summary arrangement is carried out in the total report of a company without manual operation, so that errors are not easy to occur.
The invention is further configured to: the user side also comprises a user information module, the user information module stores user personal information and position information, and when the order module sends order information to the management platform, the user information module sends the user personal information and the position information to the management platform at the same time.
By adopting the scheme, the staff can know the detailed condition of the user through the user management module, and the staff can conveniently and quickly arrive at the position of the user and complete the work.
The invention is further configured to: the order auditing module comprises an order pool establishing unit and an order auditing unit;
the order pool establishing unit establishes an order pool, receives order information output by the order placing module and stores the order information in the order pool;
the order auditing unit calls order information in the order pool and receives confirmation signals input from the outside, and when receiving the confirmation signals, the order auditing unit outputs the order information.
By adopting the scheme, the order auditing module establishes the order pool, temporarily stores the received order information, and then sequentially calls the order information in the order pool to distribute, so that the order information is not lost.
The invention is further configured to: the order assignment module comprises a staff information storage unit, an automatic assignment unit and a manual assignment unit;
the employee information storage unit stores all employee information;
the automatic assignment unit receives the order information output by the order auditing module, retrieves the closest staff information in the staff information storage unit according to the order information, and sends the order information to the corresponding controlled terminal according to the retrieved staff information;
the manual assignment unit receives a manual assignment signal input from the outside and stops the automatic assignment unit, the manual assignment unit receives order information output by the order auditing module and information input from the outside, and the manual assignment unit sends the order information to the corresponding controlled terminal according to the information input from the outside.
Through adopting above-mentioned scheme, the work order task dispatch system has automatic dispatch and manual dispatch two kinds of modes certainly, and the staff can freely switch automatic dispatch and manual dispatch.
The invention is further configured to: the order receiving module comprises an information processing unit and a display unit;
the information processing unit receives the order information sent by the order assignment module, extracts the character information in the received order information and sends the extracted character information to the display unit;
and the display unit displays the received character information after receiving the character information.
By adopting the scheme, the order receiving module analyzes the received order information into the character information which is easy to understand by the staff, and then displays the character information, thereby being more beneficial to the staff to construct the system.
The invention is further configured to: the blank feedback report comprises a user information item, a position information item, a completion information item and a user feedback item, the feedback generation module fills the user information item and the position information item according to order information, the feedback filling module fills the completion information item according to information input by the outside, and the feedback confirmation module fills the user feedback item according to the information input by the outside.
By adopting the scheme, the feedback report mainly comprises four items, so that the content requirement of the enterprise general report can be met, and the comprehensiveness of follow-up data viewing is ensured.
The invention is further configured to: the enterprise general report comprises employee grade items and employee performance items; the work order settlement module calculates the performance of the work order according to the content of the completion information item in the feedback report, fills the performance of the work order into the performance item of the staff, and adds the performance of the work order with the performance stored in the performance item of the staff to calculate the total performance; and the work order settlement module calculates the score of the work order according to the content of the user feedback item in the feedback report, fills the score of the work order into the employee grade item, and adds the score of the work order with the grade stored in the employee registration item to calculate the total grade.
By adopting the scheme, the work order settlement module calculates the employee grade items and the employee performance items through the feedback report, and ensures that the total report content of the enterprise can be updated in real time and the data is accurate.
The invention is further configured to: the management platform further comprises a payroll settlement module, the payroll settlement module calls the enterprise general report stored by the payroll settlement module, the payroll settlement module stores a payroll step table, the payroll settlement module searches corresponding items in the payroll step table according to staff grade items in the enterprise general report, and calculates staff payroll according to the searched corresponding items and staff performances in the enterprise general report.
By adopting the scheme, the salary settlement module can automatically calculate the salary of the staff through the content of the enterprise general report, and the labor intensity of the staff is effectively reduced.
The invention is further configured to: the wage ladder table comprises a grade column and a wage formula column, grade numbers are filled in the grade column and are sequentially arranged according to the size of the numbers, the contents of the wage formula column and the grade column correspond to each other one by one, and a wage calculation formula is filled in the wage display column.
By adopting the scheme, the payroll calculation formula can ensure that the calculation result of the payroll settlement module is accurate.
In conclusion, the invention has the following beneficial effects:
1. the method comprises the steps that a user places orders through a work order task distribution system, the work order task distribution system automatically generates a feedback report, a worker reports work conditions through filling the feedback report after the tasks are completed, the user confirms the work completion conditions through a user terminal and evaluates the work of the worker through the feedback report, and finally the work conditions are summarized on a management platform, the management platform automatically calculates performance and evaluation levels obtained by the worker according to the feedback report, the summary arrangement is carried out in a company total report, manual operation is not needed, and errors are not prone to occurring;
2. the order auditing module establishes an order pool, temporarily stores the received order information, and then sequentially calls the order information in the order pool to distribute, so that the order information is not lost;
3. the salary settlement module can automatically calculate the salary of the staff through the content of the enterprise general report, and the labor intensity of the staff is effectively reduced.
Drawings
FIG. 1 is an overall system block diagram of an embodiment;
FIG. 2 is a system block diagram highlighting a user side, a management platform, and a controlled side in an embodiment;
FIG. 3 is a block diagram of a highlighted order review module in an embodiment;
FIG. 4 is a block diagram of the highlighted order assignment module in an embodiment;
FIG. 5 is a block diagram of the highlighted order receiving module in an embodiment.
In the figure, 1, a user side; 11. a ordering module; 12. a user information module; 13. a feedback confirmation module; 2. a management platform; 21. an order auditing module; 211. an order pool establishing unit; 212. an order auditing unit; 22. an order assignment module; 221. an employee information storage unit; 222. an automatic assignment unit; 223. a manual assignment unit; 23. the work order is processed into an order module; 231. an information processing unit; 232. a display unit; 24. a payroll settlement module; 3. a controlled end; 31. an order receiving module; 32. a feedback generation module; 33. and a feedback filling module.
Detailed Description
Example (b): a work order task dispatching system is shown in FIG. 1 and comprises a user side 1, a management platform 2 and a controlled side 3. The management platform 2 is arranged in a server of an enterprise, the user side 1 is arranged in a mobile terminal of a mobile phone, a tablet computer and the like of each user, and the controlled side 3 is arranged in a mobile terminal of a mobile phone, a tablet computer and the like of a worker.
As shown in fig. 1 and 2, the ue 1 includes a ordering module 11, a user information module 12, and a feedback confirmation module 13. The management platform 2 includes an order review module 21, an order assignment module 22, a payroll settlement module 23, and a payroll settlement module 24. The controlled end 3 includes an order receiving module 31, a feedback generating module 32 and a feedback filling module 33.
As shown in fig. 2, the order placing module 11 receives order information input from the outside and sends the order information to the order auditing module 21. The user information module 12 stores the user personal information and the location information, and when the order placing module 11 sends the order information to the management platform 2, the user information module 12 sends the user personal information and the location information to the management platform 2 at the same time. The user sends the order placing request to the management platform 2 through the order placing module 11, and the staff can know the details of the user through the user management module, so that the staff can conveniently and quickly reach the position of the user and complete the work.
As shown in fig. 2 and 3, the order review module 21 includes an order pool establishing unit 211 and an order review unit 212. The order pool establishing unit 211 establishes an order pool, and the order pool establishing unit 211 receives order information output by the order placing module 11 and stores the order information to the order pool. The order auditing unit 212 calls the order information in the order pool and receives a confirmation signal input from the outside, and when the order auditing unit 212 receives the confirmation signal, the order information is output. The order auditing module 21 establishes an order pool, temporarily stores the received order information, and then sequentially calls the order information in the order pool to distribute, so as to ensure that the order information is not lost.
As shown in fig. 2 and 4, the order assignment module 22 includes an employee information storage unit 221, an automatic assignment unit 222, and a manual assignment unit 223. The employee information storage unit 221 stores all employee information. The automatic assignment unit 222 receives the order information output by the order auditing module 21, and the automatic assignment unit 222 retrieves the closest staff information in the staff information storage unit 221 according to the order information and sends the order information to the corresponding controlled terminal 3 according to the retrieved staff information. The manual assignment unit 223 receives a manual assignment signal input from the outside and stops the automatic assignment unit 222, the manual assignment unit 223 receives the order information output by the order auditing module 21 and the information input from the outside, and the manual assignment unit 223 transmits the order information to the corresponding controlled terminal 3 according to the information input from the outside. The work order task dispatching system has two modes of automatic dispatching and manual dispatching, workers can freely switch between automatic dispatching and manual dispatching, the degree of freedom is high, and the work order task dispatching system can adapt to different conditions.
As shown in fig. 2 and 5, the order reception module 31 includes an information processing unit 231 and a display unit 232. The information processing unit 231 receives the order information sent by the order assignment module 22, and the information processing unit 231 extracts the text information in the received order information and sends the extracted text information to the display unit 232. The display unit 232 displays the received text message after receiving the text message. The order receiving module 31 sends the order information to the feedback generating module 32. The order receiving module 31 analyzes the received order information into text information which is easy to be understood by the staff, and then displays the text information, which is more helpful for the staff to construct the system.
As shown in fig. 2, the feedback generation module 32 stores a blank feedback report, the feedback generation module 32 fills the order information into the blank feedback report after receiving the order information to generate a feedback report to be filled, and the feedback generation module 32 outputs the feedback report to be filled. The blank feedback report includes a user information item, a position information item, a completion information item and a user feedback item, and the feedback generation module 32 fills the user information item and the position information item according to the order information.
As shown in fig. 2, the feedback filling module 33 receives the to-be-filled feedback report output by the feedback generating module 32, the feedback filling module 33 receives the information input from the outside and fills the information into the to-be-filled feedback report to generate a preliminary completion feedback report, and the feedback filling module 33 fills the completion information item according to the information input from the outside. The feedback filling module 33 sends the preliminary feedback completion report to the feedback confirmation module 13.
As shown in fig. 2, the feedback confirmation module 13 receives the preliminary completion feedback report sent by the controlled end 3, the feedback confirmation module 13 receives the information input from the outside and fills the information into the preliminary completion feedback report to generate a confirmation completion feedback report, and the feedback confirmation module 13 fills the user feedback item according to the information input from the outside. The feedback confirmation module 13 sends the confirmed feedback report to the work order statement module 23. The work order settlement module 23 receives the feedback report form for confirming completion sent by the feedback confirmation module 13, the work order settlement module 23 stores an enterprise general report form, and the enterprise general report form includes employee level items and employee performance items. The work order settlement module 23 calculates the performance of the work order according to the content of the completion information item in the feedback report, fills the performance of the work order into the performance item of the staff, and adds the performance of the work order with the performance stored in the performance item of the staff to calculate the total performance. The work order settlement module 23 calculates the score of the work order according to the content of the user feedback item in the feedback report, fills the score of the work order into the employee grade item, and adds the score of the work order with the grade stored in the employee registration item to calculate the total grade. The work order settlement module 23 overwrites the stored original enterprise general report with the new enterprise general report. And the management platform 2 automatically calculates the performance and evaluation grade obtained by the staff according to the feedback report, and performs summary arrangement in the company general report. The work order settlement module 23 calculates employee grade items and employee performance items through feedback reports, and ensures that the enterprise total report content can be updated in real time and the data is accurate.
As shown in fig. 2, payroll settlement module 24 calls the enterprise summary report stored by payroll settlement module 23, and payroll settlement module 24 stores a payroll ladder table. The wage ladder table comprises a grade column and a wage formula column, grade numbers are filled in the grade column and are sequentially arranged according to the size of the numbers, the contents of the wage formula column and the grade column correspond to each other one by one, and a wage calculation formula is filled in the wage display column. The payroll settlement module 24 searches the corresponding item in the payroll ladder table according to the employee level item in the enterprise general report, and calculates the employee payroll according to the searched corresponding item and the employee performance in the enterprise general report. The payroll settlement module 24 can automatically calculate the payroll of the staff according to the content of the enterprise general report, thereby effectively reducing the labor intensity of the staff.
As shown in fig. 2, the work order settlement module 23 updates the employee information to the employee information storage unit 221 through the enterprise general report in real time, and adjusts the grades of different employees in real time. When the automatic assignment unit 222 calls the employee information stored in the employee information storage unit 221 and automatically assigns the employee information, first, a worker within a set range from the user position is selected, and if there is no worker within the set range from the user position, the set range is expanded and selection is performed again. If there are a plurality of workers within the set range of the user position, the worker with the highest rank is selected and order information is sent to the controlled terminal 3 of the worker. The enterprise general report forms sorted by the system can influence the selection of the system to the assignment of the staff, ensure that the user can enjoy the optimal service, and simultaneously increase the influence of the level of the staff on the work of the user, thereby generating better incentive effect.
The embodiments of the present invention are preferred embodiments of the present invention, and the scope of the present invention is not limited by these embodiments, so: all equivalent changes made according to the structure, shape and principle of the invention are covered by the protection scope of the invention.

Claims (9)

1. A work order task dispatching system is characterized in that: comprises a user end (1), a management platform (2) and a controlled end (3);
the user side (1) comprises an ordering module (11) and a feedback confirmation module (13);
the order placing module (11) receives order information input from the outside and sends the order information to the management platform (2);
the feedback confirmation module (13) receives the preliminary completion feedback report sent by the controlled end (3), the feedback confirmation module (13) receives external input information and fills the information into the preliminary completion feedback report to generate a confirmation completion feedback report, and the feedback confirmation module (13) sends the confirmation completion feedback report to the management platform (2);
the management platform (2) comprises an order auditing module (21), an order assigning module (22) and a work order settlement module (23);
the order auditing module (21) receives the order information output by the order placing module (11), the order auditing module (21) receives an externally input confirmation signal, and the order auditing module (21) outputs the current order information after receiving the confirmation signal;
the order assignment module (22) receives the order information output by the order auditing module (21) and sends the order information to the corresponding controlled terminal (3);
the work order settlement module (23) receives the confirmation completion feedback report sent by the feedback confirmation module (13), the work order settlement module (23) stores an enterprise general report, the work order settlement module (23) fills the contents of the confirmation completion feedback report into corresponding items of the enterprise general report, and the work order settlement module (23) recalculates the contents in the enterprise general report and covers the stored original enterprise general report;
the controlled end (3) comprises an order receiving module (31), a feedback generating module (32) and a feedback filling module (33);
the order receiving module (31) displays the order information after receiving the order information and sends the order information to the feedback generating module (32);
the feedback generation module (32) stores a blank feedback report, the feedback generation module (32) fills the order information into the blank feedback report after receiving the order information to generate a feedback report to be filled, and the feedback generation module (32) outputs the feedback report to be filled;
the feedback filling module (33) receives the feedback report to be filled output by the feedback generating module (32), the feedback filling module (33) receives the information input from the outside and fills the information into the feedback report to be filled to generate a preliminary completion feedback report, and the feedback filling module (33) sends the preliminary completion feedback report to the feedback confirming module (13).
2. The work order task dispatch system of claim 1, wherein: the user side (1) further comprises a user information module (12), the user information module (12) stores user personal information and position information, and when the order module (11) sends order information to the management platform (2), the user information module (12) sends the user personal information and the position information to the management platform (2) at the same time.
3. The work order task dispatch system of claim 1, wherein: the order auditing module (21) comprises an order pool establishing unit (211) and an order auditing unit (212);
the order pool establishing unit (211) establishes an order pool, and the order pool establishing unit (211) receives order information output by the order placing module (11) and stores the order information in the order pool;
the order auditing unit (212) calls order information in the order pool and receives confirmation signals input from the outside, and when the order auditing unit (212) receives the confirmation signals, the order information is output.
4. The work order task dispatch system of claim 1, wherein: the order assignment module (22) comprises a staff information storage unit (221), an automatic assignment unit (222) and a manual assignment unit (223);
the employee information storage unit (221) stores all employee information;
the automatic assignment unit (222) receives the order information output by the order auditing module (21), retrieves the closest staff information in the staff information storage unit (221) according to the order information, and sends the order information to the corresponding controlled terminal (3) according to the retrieved staff information;
the manual assignment unit (223) receives a manual assignment signal input from the outside and stops the automatic assignment unit (222), the manual assignment unit (223) receives the order information output by the order auditing module (21) and the information input from the outside, and the manual assignment unit (223) sends the order information to the corresponding controlled terminal (3) according to the information input from the outside.
5. The work order task dispatch system of claim 1, wherein: the order receiving module (31) comprises an information processing unit (231) and a display unit (232);
the information processing unit (231) receives the order information sent by the order assignment module (22), and the information processing unit (231) extracts the text information in the received order information and sends the extracted text information to the display unit (232);
the display unit (232) displays the received text information after receiving the text information.
6. The work order task dispatch system of claim 1, wherein: the blank feedback report comprises a user information item, a position information item, a completion information item and a user feedback item, a feedback generation module (32) fills the user information item and the position information item according to order information, a feedback filling module (33) fills the completion information item according to information input from the outside, and a feedback confirmation module (13) fills the user feedback item according to the information input from the outside.
7. The work order task dispatch system of claim 6, wherein: the enterprise general report comprises employee grade items and employee performance items; the work order settlement module (23) calculates the performance of the work order according to the content of the completion information item in the feedback report, fills the performance of the work order into the performance item of the staff, and adds the performance of the work order with the performance stored in the performance item of the staff to calculate the total performance; and the work order settlement module (23) calculates the score of the work order according to the content of the user feedback item in the feedback report, fills the score of the work order into the employee grade item, and adds the score of the work order with the grade stored in the employee registration item to calculate the total grade.
8. The work order task dispatch system of claim 7, wherein: the management platform (2) further comprises a payroll settlement module (24), the payroll settlement module (24) calls the enterprise general report form stored by the payroll settlement module (23), the payroll settlement module (24) stores a payroll ladder table, the payroll settlement module (24) searches corresponding items in the payroll ladder table according to staff grade items in the enterprise general report form, and calculates staff payroll according to the searched corresponding items and staff performance in the enterprise general report form.
9. The work order task dispatch system of claim 8, wherein: the wage ladder table comprises a grade column and a wage formula column, grade numbers are filled in the grade column and are sequentially arranged according to the size of the numbers, the contents of the wage formula column and the grade column correspond to each other one by one, and a wage calculation formula is filled in the wage display column.
CN201911019518.9A 2019-10-24 2019-10-24 Work order task distributing system Pending CN110826879A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201911019518.9A CN110826879A (en) 2019-10-24 2019-10-24 Work order task distributing system

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201911019518.9A CN110826879A (en) 2019-10-24 2019-10-24 Work order task distributing system

Publications (1)

Publication Number Publication Date
CN110826879A true CN110826879A (en) 2020-02-21

Family

ID=69550549

Family Applications (1)

Application Number Title Priority Date Filing Date
CN201911019518.9A Pending CN110826879A (en) 2019-10-24 2019-10-24 Work order task distributing system

Country Status (1)

Country Link
CN (1) CN110826879A (en)

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111523774A (en) * 2020-04-03 2020-08-11 国网山东省电力公司禹城市供电公司 Power marketing meter installation and power connection system and working method thereof
CN111967751A (en) * 2020-08-10 2020-11-20 杭州隆茂五金制造有限公司 Factory work order distribution method and device, computer equipment and storage medium
CN114139999A (en) * 2021-12-07 2022-03-04 海南电网有限责任公司澄迈供电局 Intelligent dispatching score auxiliary computing system
CN114202295A (en) * 2021-08-31 2022-03-18 上海星宸安居信息科技有限公司 System architecture of intelligent flexible employment worksheet platform

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20120290343A1 (en) * 2011-05-13 2012-11-15 Bradley William R Work Order Audit System
CN103020752A (en) * 2012-11-22 2013-04-03 南京途牛科技有限公司 Automatic order distribution system
CN107527280A (en) * 2017-10-12 2017-12-29 北京军秀咨询有限公司 A kind of financial data processing method based on cloud computing
CN108197813A (en) * 2018-01-12 2018-06-22 北京上格云技术有限公司 Work order distribution method based on internet

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20120290343A1 (en) * 2011-05-13 2012-11-15 Bradley William R Work Order Audit System
CN103020752A (en) * 2012-11-22 2013-04-03 南京途牛科技有限公司 Automatic order distribution system
CN107527280A (en) * 2017-10-12 2017-12-29 北京军秀咨询有限公司 A kind of financial data processing method based on cloud computing
CN108197813A (en) * 2018-01-12 2018-06-22 北京上格云技术有限公司 Work order distribution method based on internet

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111523774A (en) * 2020-04-03 2020-08-11 国网山东省电力公司禹城市供电公司 Power marketing meter installation and power connection system and working method thereof
CN111967751A (en) * 2020-08-10 2020-11-20 杭州隆茂五金制造有限公司 Factory work order distribution method and device, computer equipment and storage medium
CN114202295A (en) * 2021-08-31 2022-03-18 上海星宸安居信息科技有限公司 System architecture of intelligent flexible employment worksheet platform
CN114139999A (en) * 2021-12-07 2022-03-04 海南电网有限责任公司澄迈供电局 Intelligent dispatching score auxiliary computing system

Similar Documents

Publication Publication Date Title
CN110826879A (en) Work order task distributing system
Barnes Enterprise mobility: concept and examples
CN111552700B (en) Intelligent auditing system for dynamically auditing electric power system project
EP1632884A1 (en) Interaction object
CN104536965B (en) A kind of data query display systems under the conditions of big data and method
CN109657899B (en) Item processing method, device, equipment and readable storage medium
US20050107028A1 (en) Integrated communication and geographic positioning system and method of using same
CN105427179A (en) Internet agricultural technology service method and system based on WeChat platform
CN112861494A (en) Road network data-based visual report generation method, equipment and storage medium
CN107480910A (en) Task allocating method and system based on address information
CN115344888A (en) Data access method and device, electronic equipment and storage medium
CN112085225A (en) Operation and maintenance system and method for user side power equipment
Barnes Wireless support for mobile distributed work: taxonomy and examples
CN112330231B (en) Information processing method and device and electronic equipment
CN104616218A (en) Ordering system and ordering method capable of referring to menu of nearby table
CN202421839U (en) Monitoring center for engineering machinery remote monitoring system
CN112232662A (en) Service monitoring system and method
US20070232333A1 (en) Method and system for providing work related information in a mobile environment
CN107612744B (en) Intelligent transportation equipment operation and maintenance system based on mobile platform
CN104992289A (en) Method and system for carrying out business management by use of counseling suite
CN101169782A (en) Method and system for providing telephone number searching sequence and/ or economic trend index using telephone number database
CN114511119A (en) Intelligent matching method and device based on combination of material model and knowledge graph
CN109165912B (en) Engineering supervision and management system
KR102262705B1 (en) Method for Managing Facility Visiting Repair Services in Network, and Managing Server Used Therein
CN103049825A (en) Shear line cost management system and realization method

Legal Events

Date Code Title Description
PB01 Publication
PB01 Publication
SE01 Entry into force of request for substantive examination
SE01 Entry into force of request for substantive examination
RJ01 Rejection of invention patent application after publication

Application publication date: 20200221

RJ01 Rejection of invention patent application after publication