CN110689630A - Method and device for processing abnormal state of vehicle and storage medium - Google Patents
Method and device for processing abnormal state of vehicle and storage medium Download PDFInfo
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- CN110689630A CN110689630A CN201910940518.6A CN201910940518A CN110689630A CN 110689630 A CN110689630 A CN 110689630A CN 201910940518 A CN201910940518 A CN 201910940518A CN 110689630 A CN110689630 A CN 110689630A
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
- G07B15/00—Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points
- G07B15/02—Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points taking into account a variable factor such as distance or time, e.g. for passenger transport, parking systems or car rental systems
- G07B15/04—Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points taking into account a variable factor such as distance or time, e.g. for passenger transport, parking systems or car rental systems comprising devices to free a barrier, turnstile, or the like
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
- G07B15/00—Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points
- G07B15/06—Arrangements for road pricing or congestion charging of vehicles or vehicle users, e.g. automatic toll systems
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Abstract
The invention provides a processing method, equipment and a storage medium for abnormal states of a vehicle, relates to the technical field of vehicle management, and can solve the problem of vehicle congestion caused by abnormal and abnormal passing of a target vehicle and improve user experience. The specific technical scheme is as follows: when the target vehicle reaches an exit passage of a toll place, the management platform monitors whether the target vehicle has an abnormal state; when the abnormal state of the target vehicle is monitored, vehicle information and the abnormal state of the target vehicle are sent to a management terminal; and receiving a release instruction sent by the management terminal, controlling the opening of a barrier of the exit channel according to the release instruction, and acquiring the processing information of the abnormal state of the target vehicle afterwards.
Description
Technical Field
The present disclosure relates to the field of vehicle management technologies, and in particular, to a method, a device, and a storage medium for processing an abnormal state of a vehicle.
Background
With the continuous development of internet and artificial intelligence technology, unattended charging has been widely applied to parking lots or highways. Compared with the traditional charging mode, the unmanned charging mode not only improves the charging efficiency, but also saves the labor cost. However, when the vehicle has violation records on the expressway or the parking lot, or the toll fee is paid or the parking fee obviously has errors, the barrier gate of the exit passage cannot automatically release the vehicle, so that the vehicle is jammed, and the user experience is reduced.
Disclosure of Invention
The embodiment of the disclosure provides a method, a device and a storage medium for processing an abnormal state of a vehicle, which can solve the problem of vehicle congestion caused by abnormal and abnormal passing of a target vehicle and improve user experience. The technical scheme is as follows:
according to a first aspect of the embodiments of the present disclosure, there is provided a method for processing an abnormal state of a vehicle, the method including:
when a target vehicle reaches an exit passage of a toll place, a management platform monitors whether the target vehicle has an abnormal state, wherein the abnormal state comprises at least one of abnormal payment, illegal driving and illegal parking, and the toll place at least comprises a parking lot or a highway;
when the abnormal state of the target vehicle is monitored, vehicle information and the abnormal state of the target vehicle are sent to a management terminal;
and receiving a release instruction sent by the management terminal, controlling the opening of a barrier of the exit channel according to the release instruction, and acquiring the processing information of the abnormal state of the target vehicle afterwards.
According to the method and the device, when the target vehicle is in the abnormal state, the method of first releasing and then processing is adopted for the target vehicle, the problem of vehicle congestion caused by abnormal and abnormal passing of the target vehicle is avoided, and user experience is improved.
In one embodiment, upon monitoring the presence of an abnormal condition in the subject vehicle, the method further comprises:
activating a voice call function of the vehicle-mounted terminal or the outlet equipment terminal, and receiving voice call information of a driver, which is sent by the vehicle-mounted terminal or the outlet equipment terminal;
and sending the voice call information of the driver to the management terminal so that the driver and the manager perform voice communication.
In one embodiment, upon monitoring the presence of an abnormal condition in the subject vehicle, the method further comprises: and activating the alarm system and sending the warning information to the management terminal so that the management personnel can carry out remote control according to the warning information.
In one embodiment, upon monitoring the presence of an abnormal condition in the subject vehicle, the method further comprises: and sending prompt information to the vehicle-mounted terminal or the exit device terminal so that the vehicle-mounted terminal or the exit device terminal prompts a driver, wherein the prompt information comprises the abnormal state of the target vehicle.
In one embodiment, upon monitoring the presence of an abnormal condition in the subject vehicle, the method further comprises:
receiving identity information of a driver, which is sent by a vehicle-mounted terminal or an exit device terminal, wherein the identity information at least comprises fingerprint information or human face characteristics;
receiving confirmation operation information of a driver on a vehicle-mounted terminal or an exit equipment terminal, wherein the confirmation operation information is used for indicating the driver to select a passing-first and post-processing mode;
and sending the confirmation operation information to the management terminal.
In one embodiment, the method further comprises: and carrying out abnormity marking on the target vehicle, and sending the vehicle information and the abnormity marking of the target vehicle to all the access channels under the management platform, wherein all the access channels under the management platform do not limit or warn the target vehicle any more.
In one embodiment, the method further comprises: and pushing the abnormal state processing prompt information of the target vehicle to a user terminal of the target vehicle, wherein the abnormal state processing prompt information comprises limited processing time.
According to a second aspect of the embodiments of the present disclosure, there is provided a processing apparatus of an abnormal state of a vehicle, including:
the system comprises a monitoring module, a management platform and a toll station, wherein the monitoring module is used for monitoring whether the target vehicle has an abnormal state when the target vehicle reaches an exit channel of the toll station, the abnormal state comprises at least one of abnormal payment, illegal driving and illegal parking, and the toll station at least comprises a parking lot or a highway;
the system comprises a sending module, a management terminal and a monitoring module, wherein the sending module is used for sending vehicle information and an abnormal state of a target vehicle to the management terminal when the abnormal state of the target vehicle is monitored;
the receiving module is used for receiving a release instruction sent by the management terminal;
and the control module is used for controlling the opening of the barrier gate of the exit channel according to the release instruction and acquiring the processing information of the abnormal state of the target vehicle afterwards.
According to a third aspect of the embodiments of the present disclosure, there is provided a vehicle abnormal state processing device, which includes a processor and a memory, wherein the memory stores therein at least one computer instruction, and the instruction is loaded and executed by the processor to implement the steps executed in the vehicle abnormal state processing method described in any one of the first aspect and the first aspect.
According to a fourth aspect of the embodiments of the present disclosure, there is provided a computer-readable storage medium, in which at least one computer instruction is stored, the instruction being loaded and executed by a processor to implement the steps executed in the method for processing the abnormal state of the vehicle described in any one of the first aspect and the first aspect.
It is to be understood that both the foregoing general description and the following detailed description are exemplary and explanatory only and are not restrictive of the disclosure.
Drawings
The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the present disclosure and together with the description, serve to explain the principles of the disclosure.
FIG. 1 is a flow chart of a method for handling an abnormal state of a vehicle according to an embodiment of the present disclosure;
fig. 2 is a block diagram of a processing device for an abnormal state of a vehicle according to an embodiment of the present disclosure;
fig. 3 is a block diagram of a processing device for an abnormal state of a vehicle according to an embodiment of the present disclosure;
fig. 4 is a block diagram of a processing device for an abnormal state of a vehicle according to an embodiment of the present disclosure;
fig. 5 is a structural diagram of a processing device for an abnormal state of a vehicle according to an embodiment of the present disclosure.
Detailed Description
Reference will now be made in detail to the exemplary embodiments, examples of which are illustrated in the accompanying drawings. When the following description refers to the accompanying drawings, like numbers in different drawings represent the same or similar elements unless otherwise indicated. The implementations described in the exemplary embodiments below are not intended to represent all implementations consistent with the present disclosure. Rather, they are merely examples of apparatus and methods consistent with certain aspects of the present disclosure, as detailed in the appended claims.
The embodiment of the disclosure provides a method for processing an abnormal state of a vehicle, which is applied to a vehicle management system, wherein the vehicle management system comprises: the vehicle-mounted management system comprises a management platform, a management terminal, a vehicle-mounted terminal, an outlet device terminal and a user terminal, wherein the management platform can be a cloud server, the vehicle-mounted terminal is arranged on each vehicle, and each vehicle is bound with the user terminal of a driver. Based on the vehicle management system, as shown in fig. 1, the method for processing the abnormal state of the vehicle comprises the following steps:
101. when the target vehicle reaches an exit passage of a toll station, the management platform monitors whether the target vehicle has an abnormal state.
In an embodiment of the present disclosure, the abnormal state includes: at least one of abnormal payment, illegal driving, illegal parking and the like, wherein the charging place at least comprises a parking lot or a highway. It should be noted that the target vehicle is any vehicle, and the present disclosure is only to illustrate a process of handling an abnormal state of the target vehicle by taking the target vehicle as an example, and the target does not represent any limitation.
Illustratively, when a target vehicle passes through an exit of a parking lot, field access data of the target vehicle are obtained according to a vehicle identifier (such as a license plate number) of the target vehicle, the field access data comprise time of entering the parking lot and time of leaving the parking lot, parking fee due to payment of the target vehicle is calculated according to the field access data of the target vehicle, whether the target vehicle normally pays or not is detected, and the abnormal payment comprises the following conditions: the payment is not made in advance in the site, the additional fee is generated after the payment is made in advance in the site but the free vehicle taking time is exceeded, and the balance in the bound membership card is insufficient, the cash is insufficient and the like. Or when the target vehicle passes through the exit of the parking lot, whether the target vehicle is illegally parked is detected, and the illegal parking at least comprises the steps of occupying a fire fighting channel, occupying a plurality of parking spaces and the like.
When the target vehicle passes through a highway access or a vehicle access, whether the target vehicle runs in violation in the whole running process is detected, and the violation running comprises at least one of overspeed running, occupation of an application lane, retrograde driving, end drop and the like. Or when the target vehicle passes through the highway passage opening or the vehicle passage opening, the toll to be paid of the target vehicle is calculated according to the vehicle identification (such as the license plate number) of the target vehicle, whether the target vehicle normally pays is detected, and the abnormal paying comprises the following conditions: insufficient balance, equipment failure, communication interruption, and the like in the ETC memory card.
102. And when the abnormal state of the target vehicle is monitored, sending the vehicle information and the abnormal state of the target vehicle to the management terminal.
Because the target vehicle has an abnormal state, the barrier gate positioned in the exit channel cannot be automatically opened, so that the management platform sends the vehicle information, the abnormal state, the identification of the exit channel where the target vehicle is positioned and other information of the target vehicle to the management terminal, so that the management personnel can timely know the reason why the barrier gate is not opened.
103. And receiving a release instruction sent by the management terminal, controlling the opening of a barrier of the exit channel according to the release instruction, and acquiring the processing information of the abnormal state of the target vehicle afterwards.
The management terminal sends a release instruction to the management platform when receiving information such as vehicle information, abnormal states and identification of an exit channel where the target vehicle is located, wherein the information is sent by the management platform, and the management platform controls a barrier gate of the exit channel where the target vehicle is located to be opened according to the release instruction so as to release the target vehicle; meanwhile, the abnormal state of the target vehicle is tracked, and the processing information of the abnormal state of the target vehicle after the accident, including fee compensation, sales and the like, is acquired, namely the mode of 'first-release and later-processing' is realized.
Further, in order to remind the user to timely handle the abnormal state of the target vehicle, the method further includes: and pushing the abnormal state processing prompt information of the target vehicle to a user terminal of the target vehicle, wherein the abnormal state processing prompt information comprises limited processing time.
In the embodiment of the disclosure, the management platform stores historical abnormal information and processing information of the target vehicle, determines the processing time of the target vehicle at this time according to the historical abnormal information and processing information of the target vehicle, and information such as credit investigation conditions of a driver in the third-party platform, and pushes the abnormal state processing prompt information of the target vehicle to a user terminal pre-bound to the target vehicle to prompt a user to process the abnormal state in time. And taking the abnormal payment as an example, the additional payment is carried out through the user terminal or through a third party platform communicated with the management platform within the processing time.
According to the method for processing the abnormal state of the vehicle, when the target vehicle arrives at the exit channel of the toll station, the management platform monitors whether the target vehicle is in the abnormal state or not, when the abnormal state of the target vehicle is monitored, the vehicle information and the abnormal state of the target vehicle are sent to the management terminal, the release instruction sent by the management terminal is received, the opening of the barrier gate of the exit channel is controlled according to the release instruction, and the processing information of the abnormal state of the target vehicle is acquired afterwards. According to the method and the device, when the target vehicle is in the abnormal state, the method of first releasing and then processing is adopted for the target vehicle, the problem of vehicle congestion caused by abnormal and abnormal passing of the target vehicle is avoided, and user experience is improved.
Based on the method for processing the abnormal state of the vehicle described in the embodiment corresponding to fig. 1, when it is detected that the target vehicle has the abnormal state, different processing manners may be adopted, and an exemplary description is given below.
In a first example, based on the method for processing the abnormal state of the vehicle described in the embodiment corresponding to fig. 1, when it is detected that the abnormal state of the target vehicle exists, the method further includes:
104. and activating the voice call function of the vehicle-mounted terminal or the outlet equipment terminal, and receiving the voice call information of the driver, which is sent by the vehicle-mounted terminal or the outlet equipment terminal.
105. And sending the voice call information of the driver to the management terminal so that the driver and the manager perform voice communication.
Specifically, the vehicle-mounted terminal or the outlet equipment terminal acquires voice call information of a driver and sends the voice call information to the management platform, the management platform sends the voice call information to the management terminal, and the manager performs remote communication with the driver after acquiring the voice call information. If the administrator can remotely send instruction information to prompt the driver to carry out self-service treatment.
In a second example, based on the method for processing the abnormal state of the vehicle described in the embodiment corresponding to fig. 1, when the abnormal state of the target vehicle is detected, the method further includes:
and activating the alarm system and sending the warning information to the management terminal so that the management personnel can carry out remote control according to the warning information.
The alarm system may be built in the management platform or the exit terminal device, or may be built in the alarm device, and the alarm device is independently disposed or built in the management platform or the exit terminal device, which is not limited in this disclosure. Taking the case that the alarm system is built in the management platform as an example, when the management platform monitors that the target vehicle has an abnormal state, the management platform activates the alarm system of the management platform and sends the warning information to the management terminal. In the disclosure, different abnormal situations of the target vehicle are processed in a targeted manner, for example, a plurality of types of alarm prompts are set, so that management personnel can judge the current abnormal situation of the target vehicle according to different alarm types. It should be noted that the alarm prompt may be different types of alarm prompts, may also be different intensities of alarm prompts, or may be combined with different color alarm lamps or other manners, and may generate multiple different types of alarm prompts, which is not limited in this embodiment of the present disclosure.
In a third example, based on the method for processing the abnormal state of the vehicle described in the embodiment corresponding to fig. 1, when it is detected that the abnormal state exists in the target vehicle, the method further includes:
106. and receiving the identity information of the driver sent by the vehicle-mounted terminal or the exit equipment terminal.
The identity information at least comprises fingerprint information or human face characteristics. The step of acquiring the identity information of the driver comprises the following steps: and receiving the identity information of the driver sent by the vehicle-mounted terminal or the exit equipment terminal. In the embodiment of the disclosure, when it is monitored that the target vehicle has an abnormal state, the vehicle-mounted terminal or the exit device terminal identifies the identity information of the driver, acquires the identity information of the driver, and sends the identity information to the management platform.
107. And receiving the confirmation operation information of the driver on the vehicle-mounted terminal or the exit equipment terminal.
The confirmation operation information is used for instructing the driver to select a first-pass and second-process mode. In the embodiment of the disclosure, after the vehicle-mounted terminal or the exit device terminal acquires the identity information of the driver, a display interface of the vehicle-mounted terminal or the exit device terminal displays an option of whether to pass first and then process, and if the driver selects the processing mode, the driver clicks to confirm; or after acquiring the identity information of the driver, the management platform sends information on whether the vehicle-mounted terminal or the exit device terminal passes through first and then processes or not, the vehicle-mounted terminal or the exit device terminal displays the information to the driver, acquires the confirmation operation information of the driver on the vehicle-mounted terminal or the exit device terminal, and sends the confirmation operation information to the management platform.
108. And sending the confirmation operation information to the management terminal.
After the management platform obtains the confirmation operation information of the driver, the confirmation operation information is sent to the management terminal, the management terminal confirms that the operation information sends a release instruction to the management platform, and the management platform controls a barrier gate of an exit channel to be opened according to the release instruction to release the target vehicle. That is, after the target vehicle and the driver are bound and the driver is determined to adopt a first-release and later-processing mode, the management terminal sends a release instruction to the management platform.
In a fourth example, based on the method for processing the abnormal state of the vehicle described in the embodiment corresponding to fig. 1, when it is detected that the target vehicle has the abnormal state, the method further includes:
and carrying out abnormity marking on the target vehicle, and sending the vehicle information and the abnormity marking of the target vehicle to all the access channels under the management platform, wherein all the access channels under the management platform do not limit or warn the target vehicle any more.
In the embodiment of the present disclosure, corresponding abnormality flags may be set according to different abnormal states of the target vehicle. For example, when the target vehicle is not normally paid, the corresponding abnormal mark is A; when the target vehicle occupies the emergency lane, the corresponding abnormal mark is B; when the target vehicle runs at an overspeed, marking the corresponding abnormal mark as C; when the target vehicle occupies a plurality of parking spaces, the corresponding abnormal mark is D; when the target vehicle occupies the fire passage, the corresponding anomaly is marked as E. By setting different abnormal marks for different abnormal states, the reason of the target vehicle abnormal mark can be determined in time. The abnormality flag is not removed until the driver has dealt with the abnormal state.
In a fifth example, based on the method for processing the abnormal state of the vehicle described in the embodiment corresponding to fig. 1, when it is detected that the target vehicle has the abnormal state, the method further includes:
and sending prompt information to the vehicle-mounted terminal or the exit device terminal so that the vehicle-mounted terminal or the exit device terminal can remind a driver, wherein the prompt information comprises the abnormal state of the target vehicle. The purpose of sending the prompt message is to prompt the reason that the driver cannot normally pass, so that the driver can know the abnormal state of the vehicle in time.
It should be noted that, when the target vehicle has an abnormal state, the processing manners of the above-mentioned warning prompt, voice call, driver identification, target vehicle marking, etc. may be combined at will, and are specifically set according to actual requirements, which is not limited in this disclosure.
According to the method for processing the abnormal state of the vehicle, when the target vehicle arrives at the exit channel of the toll station, the management platform monitors whether the target vehicle is in the abnormal state or not, when the abnormal state of the target vehicle is monitored, the vehicle information and the abnormal state of the target vehicle are sent to the management terminal, the release instruction sent by the management terminal is received, the opening of the barrier gate of the exit channel is controlled according to the release instruction, and the processing information of the abnormal state of the target vehicle is acquired afterwards. According to the method and the device, when the target vehicle is in the abnormal state, the method of first releasing and then processing is adopted for the target vehicle, the problem of vehicle congestion caused by abnormal and abnormal passing of the target vehicle is avoided, and user experience is improved.
Based on the processing method of the abnormal state of the vehicle described in the embodiment corresponding to fig. 1, the following is an embodiment of the apparatus of the present disclosure, which can be used to execute an embodiment of the method of the present disclosure.
The disclosed embodiment provides a processing apparatus of a vehicle abnormal state, as shown in fig. 2, the processing apparatus 20 of the vehicle abnormal state includes: a monitoring module 201, a sending module 202, a receiving module 203 and a control module 204;
the system comprises a monitoring module 201 and a management platform, wherein the monitoring module is used for monitoring whether an abnormal state exists in a target vehicle when the target vehicle reaches an exit channel of a toll place, the abnormal state comprises at least one of abnormal payment, illegal driving and illegal parking, and the toll place at least comprises a parking lot or a highway;
the sending module 202 is used for sending the vehicle information and the abnormal state of the target vehicle to the management terminal when the abnormal state of the target vehicle is monitored;
a receiving module 203, which receives the release instruction sent by the management terminal;
and the control module 204 is configured to control the barrier gate of the exit channel to be opened according to the release instruction, and acquire processing information of the abnormal state of the target vehicle after the event.
In one embodiment, as shown in fig. 3, the processing device 20 for the vehicle abnormal state further includes: an activation module 205;
an activation module 205, configured to activate a voice call function of the vehicle-mounted terminal or the egress device terminal, and receive voice call information of the driver sent by the vehicle-mounted terminal or the egress device terminal;
and the sending module 202 is used for sending the voice call information of the driver to the management terminal so that the driver and the manager can carry out voice communication.
In one embodiment, the activation module 205 is configured to activate an alarm system;
and the sending module 202 is configured to send the warning information to the management terminal, so that a manager can perform remote control according to the warning information.
In one embodiment, the sending module 202 is configured to send a prompt message to the vehicle-mounted terminal or the exit device terminal, so that the vehicle-mounted terminal or the exit device terminal prompts a driver, where the prompt message includes an abnormal state of the target vehicle.
In one embodiment, the receiving module 203 is configured to receive identity information of a driver sent by a vehicle-mounted terminal or an exit device terminal, where the identity information at least includes fingerprint information or human face features;
the receiving module 203 is used for receiving operation confirmation information of a driver on the vehicle-mounted terminal or the exit equipment terminal, wherein the operation confirmation information is used for indicating the driver to select a first-pass and later-processing mode;
a sending module 202, configured to send the confirmation operation information to the management terminal.
In one embodiment, as shown in fig. 4, the processing device 20 for the vehicle abnormal state further includes: a marking module 206;
a marking module 206 for marking the target vehicle as abnormal;
the sending module 202 is configured to send the vehicle information and the abnormal flag of the target vehicle to all the entrance/exit channels under the management platform, and all the entrance/exit channels under the management platform do not restrict or warn the target vehicle any more.
In one embodiment, the sending module 202 is configured to push an abnormal state handling prompt message of the target vehicle to a user terminal of the target vehicle, where the abnormal state handling prompt message includes a defined handling time.
According to the processing device for the abnormal state of the vehicle, when the target vehicle arrives at the exit channel of the toll station, the management platform monitors whether the target vehicle is in the abnormal state or not, when the abnormal state of the target vehicle is monitored, the vehicle information and the abnormal state of the target vehicle are sent to the management terminal, the release instruction sent by the management terminal is received, the opening of the barrier gate of the exit channel is controlled according to the release instruction, and the processing information of the abnormal state of the target vehicle is acquired afterwards. According to the method and the device, when the target vehicle is in the abnormal state, the method of first releasing and then processing is adopted for the target vehicle, the problem of vehicle congestion caused by abnormal and abnormal passing of the target vehicle is avoided, and user experience is improved.
Referring to fig. 5, the disclosed embodiment further provides a processing device for abnormal vehicle pressure state, where the processing device for abnormal vehicle pressure state includes a receiver 501, a transmitter 502, a memory 503 and a processor 504, the transmitter 502 and the memory 503 are respectively connected to the processor 504, the memory 503 has at least one computer instruction stored therein, and the processor 504 is configured to load and execute the at least one computer instruction to implement the processing method for abnormal vehicle state described in the embodiment corresponding to fig. 1.
Based on the method for processing the abnormal state of the vehicle described in the embodiment corresponding to fig. 1, an embodiment of the present disclosure further provides a computer-readable storage medium, for example, the non-transitory computer-readable storage medium may be a Read Only Memory (ROM), a Random Access Memory (RAM), a CD-ROM, a magnetic tape, a floppy disk, an optical data storage device, and the like. The storage medium stores computer instructions for executing the method for processing the abnormal state of the vehicle described in the embodiment corresponding to fig. 1, and details thereof are omitted here.
It will be understood by those skilled in the art that all or part of the steps for implementing the above embodiments may be implemented by hardware, or may be implemented by a program instructing relevant hardware, where the program may be stored in a computer-readable storage medium, and the above-mentioned storage medium may be a read-only memory, a magnetic disk or an optical disk, etc.
Other embodiments of the disclosure will be apparent to those skilled in the art from consideration of the specification and practice of the disclosure disclosed herein. This application is intended to cover any variations, uses, or adaptations of the disclosure following, in general, the principles of the disclosure and including such departures from the present disclosure as come within known or customary practice within the art to which the disclosure pertains. It is intended that the specification and examples be considered as exemplary only, with a true scope and spirit of the disclosure being indicated by the following claims.
Claims (10)
1. A method for handling an abnormal state of a vehicle, the method comprising:
when a target vehicle reaches an exit passage of a toll place, a management platform monitors whether the target vehicle has an abnormal state, wherein the abnormal state comprises at least one of abnormal payment, illegal driving and illegal parking, and the toll place at least comprises a parking lot or a highway;
when the abnormal state of the target vehicle is monitored, sending the vehicle information and the abnormal state of the target vehicle to a management terminal;
and receiving a release instruction sent by the management terminal, controlling the barrier gate of the exit channel to be opened according to the release instruction, and acquiring the processing information of the abnormal state of the target vehicle afterwards.
2. The method of claim 1, wherein upon monitoring the target vehicle for the abnormal condition, the method further comprises:
activating a voice call function of the vehicle-mounted terminal or the outlet equipment terminal, and receiving voice call information of a driver, which is sent by the vehicle-mounted terminal or the outlet equipment terminal;
and sending the voice call information of the driver to a management terminal so that the driver and the manager can carry out voice communication.
3. The method of claim 1, wherein upon monitoring the target vehicle for the abnormal condition, the method further comprises:
and activating the alarm system and sending the warning information to the management terminal so that the management personnel can carry out remote control according to the warning information.
4. The method of claim 1, wherein upon monitoring the target vehicle for the abnormal condition, the method further comprises:
and sending prompt information to a vehicle-mounted terminal or an exit device terminal so that the vehicle-mounted terminal or the exit device terminal can prompt a driver, wherein the prompt information comprises the abnormal state of the target vehicle.
5. The method of claim 1, wherein upon monitoring the target vehicle for the abnormal condition, the method further comprises:
receiving identity information of a driver, which is sent by a vehicle-mounted terminal or an exit device terminal, wherein the identity information at least comprises fingerprint information or human face characteristics;
receiving confirmation operation information of the driver on the vehicle-mounted terminal or the exit equipment terminal, wherein the confirmation operation information is used for indicating the driver to select a first-pass and later-processing mode;
and sending the confirmation operation information to the management terminal.
6. The method of claim 1, further comprising:
and carrying out abnormity marking on the target vehicle, and sending the vehicle information and the abnormity marking of the target vehicle to all the access channels under the management platform, wherein all the access channels under the management platform do not limit or warn the target vehicle any more.
7. The method of claim 1, further comprising:
and pushing the abnormal state processing prompt information of the target vehicle to a user terminal of the target vehicle, wherein the abnormal state processing prompt information comprises limited processing time.
8. A processing apparatus for an abnormal state of a vehicle, characterized by comprising:
the system comprises a monitoring module, a management platform and a toll station, wherein the monitoring module is used for monitoring whether an abnormal state exists in a target vehicle when the target vehicle reaches an exit channel of the toll station, the abnormal state comprises at least one of abnormal payment, illegal driving and illegal parking, and the toll station at least comprises a parking lot or a highway;
the sending module is used for sending the vehicle information and the abnormal state of the target vehicle to a management terminal when the abnormal state of the target vehicle is monitored;
the receiving module is used for receiving a release instruction sent by the management terminal;
and the control module is used for controlling the opening of the barrier gate of the exit channel according to the release instruction and acquiring the processing information of the abnormal state of the target vehicle afterwards.
9. A vehicle abnormal state processing apparatus, characterized in that the vehicle abnormal state processing apparatus comprises a processor and a memory, wherein the memory stores at least one computer instruction, and the instruction is loaded and executed by the processor to realize the steps executed in the vehicle abnormal state processing method according to any one of claims 1 to 7.
10. A computer readable storage medium storing at least one computer instruction, the instruction being loaded and executed by a processor to implement the steps performed in the method for handling an abnormal state of a vehicle according to any one of claims 1 to 7.
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| CN201910940518.6A CN110689630A (en) | 2019-09-30 | 2019-09-30 | Method and device for processing abnormal state of vehicle and storage medium |
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| CN201910940518.6A CN110689630A (en) | 2019-09-30 | 2019-09-30 | Method and device for processing abnormal state of vehicle and storage medium |
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Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
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| CN113362483A (en) * | 2021-06-03 | 2021-09-07 | 星觅(上海)科技有限公司 | Vehicle abnormity detection method, device, equipment and storage medium |
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