CN110532326A - Data correlation method, electronic device and computer readable storage medium - Google Patents

Data correlation method, electronic device and computer readable storage medium Download PDF

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Publication number
CN110532326A
CN110532326A CN201910664162.8A CN201910664162A CN110532326A CN 110532326 A CN110532326 A CN 110532326A CN 201910664162 A CN201910664162 A CN 201910664162A CN 110532326 A CN110532326 A CN 110532326A
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user
assistant director
information
assistant
director
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张勋
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Ping An Technology Shenzhen Co Ltd
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Ping An Technology Shenzhen Co Ltd
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Priority to PCT/CN2020/098945 priority patent/WO2021012899A1/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/20Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
    • G06F16/28Databases characterised by their database models, e.g. relational or object models
    • G06F16/284Relational databases
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311Scheduling, planning or task assignment for a person or group
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0631Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06315Needs-based resource requirements planning or analysis
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0639Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06393Score-carding, benchmarking or key performance indicator [KPI] analysis

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Abstract

The present invention relates to a kind of data analysis techniques, disclose a kind of data correlation method, this method comprises: obtaining all assistant director's information to be selected;Timing calculates the comprehensive score of each assistant director automatically, and screening meets assistant director's information of preset requirement;The user for reaching default qualification is showed to check assistant director's information after screening;The user is received to the bindings of the one of assistant director shown;The user is recorded in the database and binds the information and corresponding relationship of assistant director.The present invention also provides a kind of electronic device and computer readable storage mediums.Data correlation method, electronic device and computer readable storage medium provided by the invention can provide assistant director's binding function to reach the user of default qualification, user is selected at any time, replace enable its be satisfied with assistant director it is serviced, to improve the satisfaction of user.

Description

Data correlation method, electronic device and computer readable storage medium
Technical field
The present invention relates to data analysis technique field more particularly to a kind of data correlation methods, electronic device and computer Readable storage medium storing program for executing.
Background technique
It is at random typically user distribution assistant director at present when providing business service for user, every time by different special Member is that same user services, and user's reflection is not friendly enough, it would be desirable to the assistant director of fixed service.But if by inner part It is that same user services, and faces the problem of user wants replacement assistant director by fixed assistant director with list.Even if according to The wish at family replaces assistant director, can not accomplish in real time, to be more difficult to ensure replacement to allowing customer satisfaction system assistant director to service.Cause This, user really desirably can in real time, independently determine to service it by which assistant director, and current operation flow is also Fail to provide such solution, affect the service experience of user, and is possible to influence Professional performance.
Summary of the invention
In view of this, the present invention proposes a kind of data correlation method, electronic device and computer readable storage medium, with solution Certainly how user to be allowed freely to bind the problem of assistant director services it.
Firstly, to achieve the above object, the present invention proposes a kind of data correlation method, and the method comprising the steps of:
Obtain all assistant director's information to be selected;
Timing calculates the comprehensive score of each assistant director automatically, and screening meets assistant director's information of preset requirement;
The user for reaching default qualification is showed to check assistant director's information after screening;
The user is received to the bindings of the one of assistant director shown;And
The user is recorded in the database and binds the information and corresponding relationship of assistant director.
Optionally, this method further comprises the steps of:
It receives the user and operation is tied up to changing for the assistant director shown;
Update to the user and bound the information of assistant director and the record of corresponding relationship.
Optionally, this method further comprises the steps of:
The user is received to operate the unbundlings of the assistant director shown;
Delete to the user and bound the information of assistant director and the record of corresponding relationship.
Optionally, this method further comprises the steps of:
User information is sent to and pays a return visit assistant director, prompts back by the user that default qualification is unbinded and currently reached for active Assistant director is visited to pay a return visit the user.
Optionally, this method further comprises the steps of:
Whether the qualification of each user of periodic monitor changes;
Prompt is made to the right to use of the user to binding assistant director's function according to the variation of user's qualification, comprising:
When there is user to be upgraded to the default qualification, shown described in the assistant director's information screened and prompt by the user User selects an assistant director to bind;
When there is user to be downgraded to the default qualification or less, the user is prompted to make with the binding relationship for having bound assistant director It is useless, and the user and the corresponding information for having bound assistant director are deleted from the database.
Optionally, this method further comprises the steps of: after screening meets assistant director's information of preset requirement
It is automatically that the user matches different assistant directors, general from the assistant director's information screened for different users One or more assistant director's information after matching show the user to select binding.
Optionally, described to be directed to different users, it is automatically that the user matches difference from the assistant director's information screened Assistant director the step of include:
Each user and assistant director are classified or are classified according to user information, assistant director's information and preset rules, then for The user of each classification or classification matches the assistant director of corresponding classification or classification from the assistant director's information screened.
Optionally, the comprehensive score for calculating each assistant director is to be obtained according to following items by pre-set weight calculation Arrive: last month overall performance, current user's total assets all under one's name, user satisfaction scoring.
In addition, to achieve the above object, it is described to deposit the present invention also provides a kind of electronic device, including memory, processor The data correlation system that can be run on the processor is stored on reservoir, the data correlation system is held by the processor It realizes when row such as the step of above-mentioned data correlation method.
Further, to achieve the above object, the present invention also provides a kind of computer readable storage medium, the computers Readable storage medium storing program for executing is stored with data correlation system, and the data correlation system can be executed by least one processor, so that institute At least one processor is stated to execute such as the step of above-mentioned data correlation method.
Compared to the prior art, data correlation method proposed by the invention, electronic device and computer-readable storage medium Matter can provide assistant director's binding function to reach the user of default qualification, and assistant director's information that screening meets preset requirement shows The user, receives the bindings of user, and makes respective handling, and user is allowed to select the assistant director couple for enabling it be satisfied at any time It is serviced, to improve the satisfaction of user.
Detailed description of the invention
Fig. 1 is the schematic diagram of the optional hardware structure of electronic device one of the present invention;
Fig. 2 is the program module schematic diagram of data correlation system first embodiment of the present invention;
Fig. 3 is the program module schematic diagram of data correlation system second embodiment of the present invention;
Fig. 4 is the program module schematic diagram of data correlation system 3rd embodiment of the present invention;
Fig. 5 is the program module schematic diagram of data correlation system fourth embodiment of the present invention;
Fig. 6 is the flow diagram of data correlation method first embodiment of the present invention;
Fig. 7 is the flow diagram of data correlation method second embodiment of the present invention;
Fig. 8 is the flow diagram of data correlation method 3rd embodiment of the present invention;
Fig. 9 is the flow diagram of data correlation method fourth embodiment of the present invention;
The embodiments will be further described with reference to the accompanying drawings for the realization, the function and the advantages of the object of the present invention.
Specific embodiment
In order to make the objectives, technical solutions, and advantages of the present invention clearer, with reference to the accompanying drawings and embodiments, right The present invention is further elaborated.It should be appreciated that described herein, specific examples are only used to explain the present invention, not For limiting the present invention.Based on the embodiments of the present invention, those of ordinary skill in the art are not before making creative work Every other embodiment obtained is put, shall fall within the protection scope of the present invention.
It should be noted that the description for being related to " first ", " second " etc. in the present invention is used for description purposes only, and cannot It is interpreted as its relative importance of indication or suggestion or implicitly indicates the quantity of indicated technical characteristic.Define as a result, " the One ", the feature of " second " can explicitly or implicitly include at least one of the features.In addition, the skill between each embodiment Art scheme can be combined with each other, but must be based on can be realized by those of ordinary skill in the art, when technical solution Will be understood that the combination of this technical solution is not present in conjunction with there is conflicting or cannot achieve when, also not the present invention claims Protection scope within.
As shown in fig.1, being the schematic diagram of the optional hardware structure of electronic device 2 one of the present invention.
In the present embodiment, the electronic device 2 may include, but be not limited only to, and connection can be in communication with each other by system bus Memory 11, processor 12, network interface 13.It should be pointed out that Fig. 1 illustrates only the electronic device with component 11-13 2, it should be understood that be not required for implementing all components shown, the implementation that can be substituted is more or less component.
Wherein, the electronic device 2 can be server, be also possible to PC (Personal Computer, personal electricity Brain), it is also possible to the terminal devices such as smart phone, tablet computer, palm PC, portable computer.The server can be Rack-mount server, blade server, tower server or Cabinet-type server etc. calculate equipment, and can be independent Server is also possible to server cluster composed by multiple servers.
The memory 11 include at least a type of readable storage medium storing program for executing, the readable storage medium storing program for executing include flash memory, Hard disk, multimedia card, card-type memory (for example, SD or DX memory etc.), random access storage device (RAM), static random are visited It asks memory (SRAM), read-only memory (ROM), electrically erasable programmable read-only memory (EEPROM), may be programmed read-only deposit Reservoir (PROM), magnetic storage, disk, CD etc..In some embodiments, the memory 11 can be the electronics dress Set 2 internal storage unit, such as the hard disk or memory of the electronic device 2.In further embodiments, the memory 11 It can be the plug-in type hard disk being equipped on the External memory equipment of the electronic device 2, such as the electronic device 2, intelligent storage Block (Smart Media Card, SMC), secure digital (Secure Digital, SD) card, flash card (Flash Card) etc.. Certainly, the memory 11 can also both including the electronic device 2 internal storage unit and also including its External memory equipment. In the present embodiment, the memory 11 is commonly used in storing the operating system for being installed on the electronic device 2 and types of applications is soft Part, such as the program code of data correlation system 200 etc..In addition, the memory 11 can be also used for temporarily storing Output or the Various types of data that will be exported.
The processor 12 can be in some embodiments central processing unit (Central Processing Unit, CPU), controller, microcontroller, microprocessor or other data processing chips.The processor 12 is commonly used in the control electricity The overall operation of sub-device 2.In the present embodiment, the processor 12 is for running the program code stored in the memory 11 Or processing data, such as run the data correlation system 200 etc..
The network interface 13 may include radio network interface or wired network interface, which is commonly used in Communication connection is established between the electronic device 2 and other electronic equipments.
So far, oneself is through describing the hardware configuration and function of relevant device of the present invention in detail.In the following, above-mentioned introduction will be based on It is proposed each embodiment of the invention.
Firstly, the present invention proposes a kind of data correlation system 200.
As shown in fig.2, being the Program modual graph of 200 first embodiment of data correlation system of the present invention.
In the present embodiment, the data correlation system 200 includes a series of computer journey being stored on memory 11 The data correlation behaviour of various embodiments of the present invention may be implemented when the computer program instructions are executed by processor 12 in sequence instruction Make.In some embodiments, the specific operation realized based on the computer program instructions each section, data correlation system 200 can be divided into one or more modules.For example, the data correlation system 200, which can be divided into, to be obtained in Fig. 2 Modulus block 201, screening module 202, display module 203, receiving module 204, logging modle 205.Wherein:
The acquisition module 201, for obtaining all assistant director's information to be selected.
Specifically, in order to show alternative assistant director's information to user, so that user binds according to self-demand, The information for first having to obtain all assistant directors to be selected, is screened out from it the assistant director for meeting preset requirement.
The information includes the assistant director's name, head portrait picture, service declaration, service aim, working year of all assistant directors to be selected Limit, current service number, service upper limit number, star, total achievement, user's total assets, user satisfaction scoring etc..
The screening module 202, for screening the assistant director's information for meeting preset requirement.
Specifically, for all assistant directors to be selected, the synthesis that can periodically calculate (such as beginning of each month) each assistant director automatically is commented Point, then using N before ranking (such as first 50) assistant directors as satisfactory assistant director, it is supplied to user's selection.Specifically comment Divider is then to be obtained according to following items by weight calculation: last month overall performance, current user's total assets all under one's name, Yong Human Meaning degree scoring etc..The weight of above-mentioned each project of comprehensive score can also be further added by other judge marks by freely adjusting It is quasi-.
The display module 203, for showing user to check assistant director's information after screening.
Specifically, it for reaching default qualification, such as the user of platinum ratings above (total assets 1,000,000), can provide Assistant director's binding function shows that the information of 50 screened assistant directors is selected for user in the page for the user.Main presentation is given Assistant director's information of user has: assistant director's name, head portrait picture, service declaration, service aim, the entire period of actual operation, current service number, clothes The fields such as business upper limit number, star.
It is hidden it is worth noting that, there is following situations to will lead to shown assistant director's information:
(1) when some assistant director reaches attendant's upper limit, by comprehensive score, 50 later assistant directors fill a vacancy in turn.
(2) after some user is pulled in blacklist by assistant director, then the information of the assistant director is no longer shown for the user, which exists This assistant director is not just seen in assistant director's selective listing.
For the user of not up to default qualification, do not show that screened assistant director's information, i.e. platinum grade are below to it User can not see these assistant director's information, assistant director can only be distributed automatically by system and serviced for it.Ordinary priority arranges idle Assistant director the user is distributed into some assistant director at random if not idle.
In other embodiments, or all users show assistant director's information after screening, but only reach default Binding function can be used in the user of qualification, and for the user of not up to default qualification, prompting it to promote qualification rear be can be used The function.
Optionally, assistant director's information searching function can also be provided for the team head of assistant director, it can be by the function Whether switch operation, the information for controlling the assistant director show user to select, can also look at assistant director and be shown to the letter that user checks Breath, and modify.
The receiving module 204, for receiving user to the bindings of assistant director.
Specifically, as long as assistant director does not reach the service upper limit, user may be selected by it and carry out binding service.When to the use After family shows the information of screened 50 assistant directors, receives user and (such as some assistant director is clicked to the bindings of some assistant director Corresponding binding option simultaneously confirms binding), then it represents that the user needs to bind with the assistant director.
The logging modle 205, for recording user and binding the information and corresponding relationship of assistant director.
Specifically, after receiving bindings of the user to some assistant director, the information of the user He the assistant director are recorded, and The corresponding relationship of both records in the database.For example, in some list with it is subscriber-coded (or user identity card number, hand Machine number etc.) it is unique identification, it records the relevant information (such as address name, ID, qualification etc.) of the user and corresponding has bound Assistant director's information.
After user and assistant director form binding relationship, user just belongs to current binding assistant director.When the subscriber's drop When request service, telephony platform can automatically transfer the subscriber phone to the assistant director bound.If belonging to the quitting time or being somebody's turn to do It is just busy to have bound assistant director, assistant director can have been bound to this and has been generated wait prompting of wiring back, assistant director can be carried out later with the active call user Service.
Optionally, there is the user of binding relationship that can also reserve with assistant director to have bound assistant director and wire back to it, and It can specify and wire back how long afterwards, system can bind assistant director's generation one to this and reserve wait prompting of wiring back, and inform that this has been tied up Determine assistant director to need how long making a phone call to the user afterwards.
Further, the receiving module 204 is also used to receive user and ties up operation to changing for assistant director.
Specifically, as user because when or other situations dissatisfied to the assistant director currently bound need replacing assistant director, It can carry out changing and tie up operation, replace the assistant director bound with it.For the user for having bound assistant director, in assistant director's selective listing page Assistant director's information that screened 50 assistant director's information and label have been bound with the user can be shown, as long as the user selects other Assistant director carries out bindings, that is, changes and tie up operation.
The logging modle 205 is also used to update to the user and bind the information of assistant director and the record of corresponding relationship.
Specifically, after system receives the changing and tie up operation of user, update that the user is corresponding have been bound in the database Assistant director's information.For example, user A has currently bound assistant director B, when user A wants replacement assistant director, it is only necessary in assistant director's selective listing The page reselects assistant director C and carries out bindings, can be completed to change and tie up, after system receives the changing and tie up operation of user A, in institute It states the corresponding information bound assistant director's information and be assistant director C by the information update of assistant director B of user A in database.
Further, the receiving module 204 is also used to receive user and operates to the unbundlings of assistant director.
Specifically, as user because when or other situations dissatisfied to the assistant director currently bound need unbinding, Unbundlings operation can be carried out, cancels the binding relationship between the assistant director, and do not select new binding assistant director.For having tied up The user for determining assistant director can show that screened 50 assistant director's information and label have been tied up with the user in assistant director's selective listing page Fixed assistant director's information, as long as the user, which cancels this, has bound the label (such as clicking " unbundlings " button) in assistant director's information, table Show unbundlings operation.
The logging modle 205 is also used to delete to the user and bind the information of assistant director and the record of corresponding relationship.
Specifically, system receive user unbundlings operation after, delete in the database the user and it is corresponding The information of assistant director is bound, or the corresponding information for having bound assistant director of the user is revised as sky.For example, user A is currently Assistant director B is bound, when user A wants unbinding, it is only necessary to cancel the bound flag of assistant director B in assistant director's selective listing page, It can be completed unbundlings, after system receives the unbundlings operation of user A, bound user A is corresponding specially in the database Member's information is revised as sky by the information of assistant director B, or directly by user A information and corresponding has bound this note of assistant director's information Record is all deleted.
For each assistant director, the function of user bound blacklist can also be provided for it, can be some user setting Blacklist, then their binding relationship automatically terminates and prompt the user, and on assistant director's selective listing page of the user No longer show the information of the assistant director.
When user's binding, change tie up, unbind assistant director when, prompting will be generated to corresponding assistant director.Wherein, it binds and changes and tie up generation Be that binding to head dials promptings, assistant director needs to complete in 10 minutes and the first time telephonic communication of the user.Unbundlings are reminded Assistant director is only prompted, some user does not need to make a phone call because why reason is unbinded with you.
Data correlation system provided in this embodiment can provide assistant director's binding function to reach the user of default qualification, Assistant director's information that screening meets preset requirement shows the user, receives the binding of user, changes and tie up, unbind operation, and makes phase Should handle, user is selected at any time, replace enable its be satisfied with assistant director it is serviced, to improve the satisfaction of user.
As shown in fig.3, being the Program modual graph of 200 second embodiment of data correlation system of the present invention.In the present embodiment, The data correlation system 200 is in addition to including the acquisition module 201, the screening module 202, displaying mould in first embodiment It further include cue module 206 except block 203, receiving module 204, logging modle 205.
The cue module 206 prompts to pay a return visit special for user information being sent to and pays a return visit assistant director for unbundlings user Member pays a return visit it.
Specifically, above-mentioned unbundlings operation belongs to user and actively unbinds, and (actively unbinds and currently reaches for unbundlings user The user of default qualification), which can be sent to and pay a return visit assistant director, prompt return visit assistant director is subsequent to phone user's inquiry It asks unbundlings reason, and suggests that the user binds other assistant directors again.
Data correlation system provided in this embodiment, can for unbundlings user carry out in time link up and subsequent processing ( Solution unbundlings reason, recommends other assistant directors etc.), be conducive to business development, and further the user experience is improved.
As shown in fig.4, being the Program modual graph of 200 3rd embodiment of data correlation system of the present invention.In the present embodiment, The data correlation system 200 is in addition to including the acquisition module 201, the screening module 202, displaying mould in second embodiment It further include monitoring modular 207 except block 203, receiving module 204, logging modle 205, cue module 206.
Whether the monitoring modular 207 changes for periodic monitor user qualification.
Specifically, since the present embodiment only provides the function of binding assistant director to the user for reaching default qualification, it is therefore desirable to Whether the qualification of each user of periodic monitor changes.
The cue module 206 is also used to change the right to use to the user to binding assistant director's function according to user's qualification Make prompt.
Specifically, when there is user to be upgraded to default qualification, 50 screened assistant director's information is shown for it and prompt to be somebody's turn to do User selects an assistant director to bind.When there is user to be downgraded to default qualification or less, prompts the user and bound assistant director Binding relationship cancel.Meanwhile the user and the corresponding information for having bound assistant director are deleted in the database, either The corresponding information for having bound assistant director of the user is revised as sky.In addition, the current service number of users for having bound assistant director is subtracted 1 is gone, when inlet wire requires service to the user again, an assistant director can be distributed automatically by system and it is serviced.
Data correlation system provided in this embodiment can change according to the qualification of user and change the user to binding assistant director The right to use of function, and prompt is made to user, the function of facilitating user to understand the qualification of oneself and possessed.
As shown in fig.5, being the Program modual graph of 200 fourth embodiment of data correlation system of the present invention.In the present embodiment, The data correlation system 200 is in addition to including the acquisition module 201, the screening module 202, displaying mould in 3rd embodiment It further include matching module 208 except block 203, receiving module 204, logging modle 205, cue module 206, monitoring modular 207.
The matching module 208, for being matched automatically from the assistant director screened for it different according to different users A small amount of (one or more) assistant director's information after matching is showed the user to select binding by assistant director.
Specifically, can be classified according to user information, assistant director's information and preset rules to each user and assistant director or It is classified, then matches corresponding classification from the 50 assistant director's information screened by the user of each classification or classification or is classified special One or more assistant director's information after matching are showed the user, so that user makes from less amount of assistant director's information by member Selection carries out bindings.
Data correlation system provided in this embodiment can provide the assistant director's information for being more in line with its requirement for it for user Selection binding, and do not need user and check too many assistant director's information, effectively improve user experience.
In addition, the present invention also proposes a kind of data correlation method.
As shown in fig.6, being the flow diagram of data correlation method first embodiment of the present invention.In the present embodiment, The execution sequence of the step in flow chart shown in fig. 6 can change according to different requirements, and certain steps can be omitted.It should Method includes:
Step S600 obtains all assistant director's information to be selected.
Specifically, in order to show alternative assistant director's information to user, so that user binds according to self-demand, The information for first having to obtain all assistant directors to be selected, is screened out from it the assistant director for meeting preset requirement.
The information includes the assistant director's name, head portrait picture, service declaration, service aim, working year of all assistant directors to be selected Limit, current service number, service upper limit number, star, total achievement, user's total assets, user satisfaction scoring etc..
Step S602, screening meet assistant director's information of preset requirement.
Specifically, for all assistant directors to be selected, the synthesis that can periodically calculate (such as beginning of each month) each assistant director automatically is commented Point, then using N before ranking (such as first 50) assistant directors as satisfactory assistant director, it is supplied to user's selection.Specifically comment Divider is then to be obtained according to following items by weight calculation: last month overall performance, current user's total assets all under one's name, Yong Human Meaning degree scoring etc..The weight of above-mentioned each project of comprehensive score can also be further added by other judge marks by freely adjusting It is quasi-.
Assistant director's information after screening is showed user to check by step S604.
Specifically, it for reaching default qualification, such as the user of platinum ratings above (total assets 1,000,000), can provide Assistant director's binding function shows that the information of 50 screened assistant directors is selected for user in the page for the user.Main presentation is given Assistant director's information of user has: assistant director's name, head portrait picture, service declaration, service aim, the entire period of actual operation, current service number, clothes The fields such as business upper limit number, star.
It is hidden it is worth noting that, there is following situations to will lead to shown assistant director's information:
(1) when some assistant director reaches attendant's upper limit, by comprehensive score, 50 later assistant directors fill a vacancy in turn.
(2) after some user is pulled in blacklist by assistant director, then the information of the assistant director is no longer shown for the user, which exists This assistant director is not just seen in assistant director's selective listing.
For the user of not up to default qualification, do not show that screened assistant director's information, i.e. platinum grade are below to it User can not see these assistant director's information, assistant director can only be distributed automatically by system and serviced for it.Ordinary priority arranges idle Assistant director the user is distributed into some assistant director at random if not idle.
In other embodiments, or all users show assistant director's information after screening, but only reach default Binding function can be used in the user of qualification, and for the user of not up to default qualification, prompting it to promote qualification rear be can be used The function.
Optionally, assistant director's information searching function can also be provided for the team head of assistant director, it can be by the function Whether switch operation, the information for controlling the assistant director show user to select, can also look at assistant director and be shown to the letter that user checks Breath, and modify.
Step S606 receives user to the bindings of assistant director.
Specifically, as long as assistant director does not reach the service upper limit, user may be selected by it and carry out binding service.When to the use After family shows the information of screened 50 assistant directors, receives user and (such as some assistant director is clicked to the bindings of some assistant director Corresponding binding option simultaneously confirms binding), then it represents that the user needs to bind with the assistant director.
Step S608 records user and binds the information and corresponding relationship of assistant director.
Specifically, after receiving bindings of the user to some assistant director, the information of the user He the assistant director are recorded, and The corresponding relationship of both records in the database.For example, in some list with it is subscriber-coded (or user identity card number, hand Machine number etc.) it is unique identification, it records the relevant information (such as address name, ID, qualification etc.) of the user and corresponding has bound Assistant director's information.
After user and assistant director form binding relationship, user just belongs to current binding assistant director.When the subscriber's drop When request service, telephony platform can automatically transfer the subscriber phone to the assistant director bound.If belonging to the quitting time or being somebody's turn to do It is just busy to have bound assistant director, assistant director can have been bound to this and has been generated wait prompting of wiring back, assistant director can be carried out later with the active call user Service.
Optionally, there is the user of binding relationship that can also reserve with assistant director to have bound assistant director and wire back to it, and It can specify and wire back how long afterwards, system can bind assistant director's generation one to this and reserve wait prompting of wiring back, and inform that this has been tied up Determine assistant director to need how long making a phone call to the user afterwards.
Data correlation method provided in this embodiment can provide assistant director's binding function to reach the user of default qualification, Assistant director's information that screening meets preset requirement shows the user, receives the bindings of user, and make respective handling, so that User can select the assistant director for enabling it be satisfied at any time and service it, to improve the satisfaction of user.
As shown in fig. 7, being the flow diagram of the second embodiment of data correlation method of the present invention.In the present embodiment, institute The step S700-S708 for stating data correlation method is similar with the step S600-S608 of first embodiment, and difference is this method It further include step S710-S718.Wherein:
Step S710 receives user and ties up operation to changing for assistant director.
Specifically, as user because when or other situations dissatisfied to the assistant director currently bound need replacing assistant director, It can carry out changing and tie up operation, replace the assistant director bound with it.For the user for having bound assistant director, in assistant director's selective listing page Assistant director's information that screened 50 assistant director's information and label have been bound with the user can be shown, as long as the user selects other Assistant director carries out bindings, that is, changes and tie up operation.
Step S712 updates to the user and has bound the information of assistant director and the record of corresponding relationship.
Specifically, after system receives the changing and tie up operation of user, update that the user is corresponding have been bound in the database Assistant director's information.For example, user A has currently bound assistant director B, when user A wants replacement assistant director, it is only necessary in assistant director's selective listing The page reselects assistant director C and carries out bindings, can be completed to change and tie up, after system receives the changing and tie up operation of user A, in institute It states the corresponding information bound assistant director's information and be assistant director C by the information update of assistant director B of user A in database.
Step S714 receives user and operates to the unbundlings of assistant director.
Specifically, as user because when or other situations dissatisfied to the assistant director currently bound need unbinding, Unbundlings operation can be carried out, cancels the binding relationship between the assistant director, and do not select new binding assistant director.For having tied up The user for determining assistant director can show that screened 50 assistant director's information and label have been tied up with the user in assistant director's selective listing page Fixed assistant director's information, as long as the user, which cancels this, has bound the label (such as clicking " unbundlings " button) in assistant director's information, table Show unbundlings operation.
Step S716 deletes to the user and has bound the information of assistant director and the record of corresponding relationship.
Specifically, system receive user unbundlings operation after, delete in the database the user and it is corresponding The information of assistant director is bound, or the corresponding information for having bound assistant director of the user is revised as sky.For example, user A is currently Assistant director B is bound, when user A wants unbinding, it is only necessary to cancel the bound flag of assistant director B in assistant director's selective listing page, It can be completed unbundlings, after system receives the unbundlings operation of user A, bound user A is corresponding specially in the database Member's information is revised as sky by the information of assistant director B, or directly by user A information and corresponding has bound this note of assistant director's information Record is all deleted.
For each assistant director, the function of user bound blacklist can also be provided for it, can be some user setting Blacklist, then their binding relationship automatically terminates and prompt the user, and on assistant director's selective listing page of the user No longer show the information of the assistant director.
When user's binding, change tie up, unbind assistant director when, prompting will be generated to corresponding assistant director.Wherein, it binds and changes and tie up generation Be that binding to head dials promptings, assistant director needs to complete in 10 minutes and the first time telephonic communication of the user.Unbundlings are reminded Assistant director is only prompted, some user does not need to make a phone call because why reason is unbinded with you.
User information is sent to for unbundlings user and pays a return visit assistant director by step S718, and return visit assistant director is prompted to return it It visits.
Specifically, above-mentioned unbundlings operation belongs to user and actively unbinds, and (actively unbinds and currently reaches for unbundlings user The user of default qualification), which can be sent to and pay a return visit assistant director, prompt return visit assistant director is subsequent to phone user's inquiry It asks unbundlings reason, and suggests that the user binds other assistant directors again.
Data correlation method provided in this embodiment can provide assistant director's binding function to reach the user of default qualification, Assistant director's information that screening meets preset requirement shows the user, receives the binding of user, changes and tie up, unbind operation, and makes phase Should handle, user is selected at any time, replace enable its be satisfied with assistant director it is serviced, to improve the satisfaction of user. Communication and subsequent processing (understanding unbundlings reason, recommend other assistant directors etc.) can also be carried out in time for unbundlings user, be conducive to Business is carried out, and further the user experience is improved.
As shown in figure 8, being the flow diagram of the 3rd embodiment of data correlation method of the present invention.In the present embodiment, institute The step S800-S818 for stating data correlation method is similar with the step S700-S718 of second embodiment, and difference is this method It further include step S820-S822.Wherein:
Whether step S820, periodic monitor user qualification change.
Specifically, since the present embodiment only provides the function of binding assistant director to the user for reaching default qualification, it is therefore desirable to Whether the qualification of each user of periodic monitor changes.
Step S822 makes prompt to the right to use of the user to binding assistant director's function according to the variation of user's qualification.
Specifically, when there is user to be upgraded to default qualification, 50 screened assistant director's information is shown for it and prompt to be somebody's turn to do User selects an assistant director to bind.When there is user to be downgraded to default qualification or less, prompts the user and bound assistant director Binding relationship cancel.Meanwhile the user and the corresponding information for having bound assistant director are deleted in the database, either The corresponding information for having bound assistant director of the user is revised as sky.In addition, the current service number of users for having bound assistant director is subtracted 1 is gone, when inlet wire requires service to the user again, an assistant director can be distributed automatically by system and it is serviced.
Data correlation method provided in this embodiment can change according to the qualification of user and change the user to binding assistant director The right to use of function, and prompt is made to user, the function of facilitating user to understand the qualification of oneself and possessed.
As shown in figure 9, being the flow diagram of the fourth embodiment of data correlation method of the present invention.In the present embodiment, institute Data correlation method is stated on the basis of above-mentioned first embodiment to 3rd embodiment, further includes step S904.Below with described Based on first embodiment, illustrate the detailed process of the fourth embodiment.In the present embodiment, this method comprises:
Step S900 obtains all assistant director's information to be selected.
Specifically, in order to show alternative assistant director's information to user, so that user binds according to self-demand, The information for first having to obtain all assistant directors to be selected, is screened out from it the assistant director for meeting preset requirement.
The information includes the assistant director's name, head portrait picture, service declaration, service aim, working year of all assistant directors to be selected Limit, current service number, service upper limit number, star, total achievement, user's total assets, user satisfaction scoring etc..
Step S902, screening meet assistant director's information of preset requirement.
Specifically, for all assistant directors to be selected, the synthesis that can periodically calculate (such as beginning of each month) each assistant director automatically is commented Point, then using N before ranking (such as first 50) assistant directors as satisfactory assistant director, it is supplied to user's selection.Specifically comment Divider is then to be obtained according to following items by weight calculation: last month overall performance, current user's total assets all under one's name, Yong Human Meaning degree scoring etc..The weight of above-mentioned each project of comprehensive score can also be further added by other judge marks by freely adjusting It is quasi-.
Step S904 matches different assistant directors according to different users from the assistant director screened for it automatically, will match A small amount of (one or more) assistant director's information afterwards shows the user to select binding.
Specifically, it for reaching default qualification, such as the user of platinum ratings above (total assets 1,000,000), can provide Assistant director's binding function.It in the present embodiment, can be according to user information, assistant director's information and preset rules to each user and assistant director Classified or be classified, then matches corresponding classification from the 50 assistant director's information screened by the user of each classification or classification Or the assistant director of classification, one or more assistant director's information after matching are showed into the user, so that user is from less amount of assistant director It makes a choice in information, carries out bindings.
Step S906 receives user to the bindings of assistant director.
Specifically, as long as assistant director does not reach the service upper limit, user may be selected by it and carry out binding service.When to the use After family shows the matched assistant director's information of institute, receiving user, (such as to click some assistant director corresponding to the bindings of some assistant director Binding option simultaneously confirms binding), then it represents that the user needs to bind with the assistant director.
Step S908 records user and binds the information and corresponding relationship of assistant director.
Specifically, after receiving bindings of the user to some assistant director, the information of the user He the assistant director are recorded, and The corresponding relationship of both records in the database.For example, in some list with it is subscriber-coded (or user identity card number, hand Machine number etc.) it is unique identification, it records the relevant information of the user and corresponding has bound assistant director's information.
After user and assistant director form binding relationship, user just belongs to current binding assistant director.When the subscriber's drop When request service, telephony platform can automatically transfer the subscriber phone to the assistant director bound.If belonging to the quitting time or being somebody's turn to do It is just busy to have bound assistant director, assistant director can have been bound to this and has been generated wait prompting of wiring back, assistant director can be carried out later with the active call user Service.
Optionally, there is the user of binding relationship that can also reserve with assistant director to have bound assistant director and wire back to it, and It can specify and wire back how long afterwards, system can bind assistant director's generation one to this and reserve wait prompting of wiring back, and inform that this has been tied up Determine assistant director to need how long making a phone call to the user afterwards.
Data correlation method provided in this embodiment can provide assistant director's binding function to reach the user of default qualification, Screening meets assistant director's information of preset requirement, and matches different assistant directors respectively for different users, will be a small amount of special after matching Member's information shows the user to select binding, then makes respective handling, and user is selected at any time and enables the special of its satisfaction Member services it, to improve the satisfaction of user.The assistant director's information for being more in line with its requirement can also be provided for user for it Selection binding, and do not need user and check too many assistant director's information, effectively improve user experience.
The present invention also provides another embodiments, that is, provide a kind of computer readable storage medium, the computer Readable storage medium storing program for executing is stored with data correlation program, and the data correlation program can be executed by least one processor, so that institute At least one processor is stated to execute such as the step of above-mentioned data correlation method.
The serial number of the above embodiments of the invention is only for description, does not represent the advantages or disadvantages of the embodiments.
Through the above description of the embodiments, those skilled in the art can be understood that above-described embodiment side Method can be realized by means of software and necessary general hardware platform, naturally it is also possible to by hardware, but in many cases The former is more preferably embodiment.Based on this understanding, technical solution of the present invention substantially in other words does the prior art The part contributed out can be embodied in the form of software products, which is stored in a storage medium In (such as ROM/RAM, magnetic disk, CD), including some instructions are used so that a terminal device (can be mobile phone, computer, clothes Business device, air conditioner or the network equipment etc.) execute method described in each embodiment of the present invention.
The above is only a preferred embodiment of the present invention, is not intended to limit the scope of the invention, all to utilize this hair Equivalent structure or equivalent flow shift made by bright specification and accompanying drawing content is applied directly or indirectly in other relevant skills Art field, is included within the scope of the present invention.

Claims (10)

1. a kind of data correlation method, which is characterized in that the method includes the steps:
Obtain all assistant director's information to be selected;
Timing calculates the comprehensive score of each assistant director automatically, and screening meets assistant director's information of preset requirement;
The user for reaching default qualification is showed to check assistant director's information after screening;
The user is received to the bindings of the one of assistant director shown;And
The user is recorded in the database and binds the information and corresponding relationship of assistant director.
2. data correlation method as described in claim 1, which is characterized in that this method further comprises the steps of:
It receives the user and operation is tied up to changing for the assistant director shown;
Update to the user and bound the information of assistant director and the record of corresponding relationship.
3. data correlation method as claimed in claim 1 or 2, which is characterized in that this method further comprises the steps of:
The user is received to operate the unbundlings of the assistant director shown;
Delete to the user and bound the information of assistant director and the record of corresponding relationship.
4. data correlation method as claimed in claim 3, which is characterized in that this method further comprises the steps of:
User information is sent to and pays a return visit assistant director by the user that default qualification is unbinded and currently reached for active, prompts to pay a return visit special Member pays a return visit the user.
5. data correlation method as described in claim 1, which is characterized in that this method further comprises the steps of:
Whether the qualification of each user of periodic monitor changes;
Prompt is made to the right to use of the user to binding assistant director's function according to the variation of user's qualification, comprising:
When there is user to be upgraded to the default qualification, the assistant director's information screened is shown by the user and prompts the user An assistant director is selected to bind;
When there is user to be downgraded to the default qualification or less, the user is prompted to cancel with the binding relationship for having bound assistant director, And the user and the corresponding information for having bound assistant director are deleted from the database.
6. data correlation method as described in claim 1, which is characterized in that this method meets the assistant director of preset requirement in screening After information, further comprise the steps of:
It is automatically that the user matches different assistant directors from the assistant director's information screened, after matching for different users One or more assistant director's information show the user to select binding.
7. data correlation method as claimed in claim 6, which is characterized in that it is described to be directed to different users, automatically from being sieved It is that the step of user matches different assistant directors includes: in assistant director's information of choosing
Each user and assistant director are classified or be classified according to user information, assistant director's information and preset rules, is then each The user of classification or classification matches the assistant director of corresponding classification or classification from the assistant director's information screened.
8. data correlation method as described in claim 1, which is characterized in that the comprehensive score for calculating each assistant director is root Obtained according to following items by pre-set weight calculation: last month overall performance, current user's total assets all under one's name, Yong Human The scoring of meaning degree.
9. a kind of electronic device, which is characterized in that the electronic device includes memory, processor, is stored on the memory There is the data correlation system that can be run on the processor, is realized such as when the data correlation system is executed by the processor The step of data correlation method of any of claims 1-8.
10. a kind of computer readable storage medium, which is characterized in that the computer-readable recording medium storage has data correlation System, the data correlation system can be executed by least one processor, so that at least one described processor executes such as right It is required that the step of data correlation method described in any one of 1-8.
CN201910664162.8A 2019-07-22 2019-07-22 Data correlation method, electronic device and computer readable storage medium Pending CN110532326A (en)

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