CN110503446A - The client segmentation method and decision-making technique of electric business platform based on clustering algorithm - Google Patents

The client segmentation method and decision-making technique of electric business platform based on clustering algorithm Download PDF

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Publication number
CN110503446A
CN110503446A CN201810465721.8A CN201810465721A CN110503446A CN 110503446 A CN110503446 A CN 110503446A CN 201810465721 A CN201810465721 A CN 201810465721A CN 110503446 A CN110503446 A CN 110503446A
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client
data
time
clustering algorithm
electric business
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石光捷
张良
付飞龙
张晓莉
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JIANGSU TIANZHI INTERNET TECHNOLOGY Co Ltd
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JIANGSU TIANZHI INTERNET TECHNOLOGY Co Ltd
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
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    • G06F18/23Clustering techniques
    • G06F18/232Non-hierarchical techniques
    • G06F18/2321Non-hierarchical techniques using statistics or function optimisation, e.g. modelling of probability density functions
    • G06F18/23213Non-hierarchical techniques using statistics or function optimisation, e.g. modelling of probability density functions with fixed number of clusters, e.g. K-means clustering
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    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
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    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0201Market modelling; Market analysis; Collecting market data

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Abstract

The client segmentation method and decision-making technique of present invention relates particularly to a kind of electric business platform based on clustering algorithm, including step 1: purchase commodity probability of the data user of the commodity of acquisition user's purchase in electric business website carries out set and summarizes;Step 2: pre-processing the data set obtained in step 1, to obtain the value vector of each client;The value vector is made of six indexs of LCRFMD: being carried out automatic cluster to client according to six indexs of LCRFMD using clustering algorithm and is divided group, by customer segmentation at k class, corresponding k customers, k is the classification number of setting and is natural number greater than 1.Step 4: the group segmented according to automatic cluster, the Marketing Model that selection is adapted therewith.Step 5: selected Marketing Model is calculated and exports result.The present invention uses the reliability for calculating based on clustering algorithm and improving analysis, and data normalization processing further solves data mode consistency problem, reduces the complexity of system.

Description

The client segmentation method and decision-making technique of electric business platform based on clustering algorithm
Technical field
The invention belongs to data mining technology fields, and in particular to a kind of client of the electric business platform based on clustering algorithm point Class method and decision-making technique.
Background technique
Under internet+trend, the maximum variation in enterprise market is that intermediate link is met with and squeezes comprehensively that supply chain is not Disconnected to shorten, the relationship of supplier and direct customer increasingly further.Collect the B2B2C electricity that buyer ensures, seller ensures, air control is integrated Sub- business model can help trade company to build up mutual trust with buyer, ensure that it securely carries out online transaction under close protection. Four supplier, purchaser, bank's (payment system) and insurance roles are passed through e-platform one-key operation by B2B2C mode. Since e-platform scale increases, the difference of client context, behavioural characteristic, reusing product behavior accurately to user is had Effect is estimated, and is the important evidence of the distribution of optimization of enterprises marketing resource, orientation Push Service advertisement.
Summary of the invention
1, technical problem to be solved:
The present invention needs to provide a kind of client segmentation of electric business platform based on clustering algorithm according to electric business platform commercial product recommending Method and decision-making technique, by the way that the method increase the reliability of analysis, data normalization processing further solves data shape Formula consistency problem reduces the complexity of system.
2, technical solution:
A kind of the client segmentation method and decision-making technique of the electric business platform based on clustering algorithm, it is characterised in that:
Step 1: the data of the commodity of acquisition user's purchase, and purchase commodity probability of the user in electric business website is collected Conjunction summarizes;The data of the commodity of user's purchase include user name, merchandise classification, trade name, price, quantity, time, payment Mode and browsing time.
Step 2: pre-processing the data set obtained in step 1, including data cleansing, attitude layer and data Transformation, to obtain the value vector of each client;The value vector is made of six indexs of LCRFMD: L indicates client's note Number of days before the volume time to this monitoring time, C indicate the classification of user's purchase commodity before from registion time to this monitoring time Number, R indicate that the number of days of client's this monitoring of the time interval of middle last time purchase before this monitoring, F indicate client at this Purchase number before monitoring time, M indicate accumulative cost of the client in this consumption classification in analysis observation window, and D is indicated Client buys the average discount amount that commodity are enjoyed every time before book monitoring time.
Step 3: carrying out automatic cluster to client according to six indexs of LCRFMD using clustering algorithm and divide group, and client is thin It is divided into k class, corresponding k customers, k is the classification number of setting and is natural number greater than 1.
Step 4: the group segmented according to automatic cluster, the Marketing Model that selection is adapted therewith.
Step 5: selected Marketing Model is calculated and exports result.
Further, the step 1 further includes that default certain time interval classifies to client or default client The length of time of registration is classified.
Further: the process that data convert in step 2 are as follows: data flow into standardized module, by the data of inflow It is processed into the data with unified format;Index computing module is carried out according to different value vector calculation methods to meter It calculates.
It further, include: 31 to form the LCRFMD vector of all clients to the subdivision class process of client in step 3 Sample set selects k LCRFMD vector as cluster centre by calculating under initial situation from sample set;32 one by one by sample The LRFMD vector of this concentration distributes to k cluster centre by minimal distance principle, forms k population;33 rebuild each kind The central point of group, makes its cluster centre new as population;If each new cluster centre of population is equal at a distance from old cluster centre Less than threshold value, then calculating terminates, and using k current population as classification results, otherwise switchs to execute step 32.
3, the utility model has the advantages that
The reliability of analysis is improved by calculating based on clustering algorithm, data normalization processing further solves data mode Consistency problem reduces the complexity of system.It is segmented by automatic cluster visitor group, further improves the prediction of Marketing Model Effect.
Detailed description of the invention
Fig. 1 is flow chart of the invention.
In order to more specifically describe the present invention, with reference to the accompanying drawing and specific embodiment is to this hair for specific embodiment Bright technical solution
It is described in detail.
A kind of the client segmentation method and decision-making technique of the electric business platform based on clustering algorithm, it is characterised in that:
Step 1: the data of the commodity of acquisition user's purchase, and purchase commodity probability of the user in electric business website is collected Conjunction summarizes;The data of the commodity of user's purchase include user name, merchandise classification, trade name, price, quantity, time, payment Mode and browsing time.
Step 2: pre-processing the data set obtained in step 1, including data cleansing, attitude layer and data Transformation, to obtain the value vector of each client;The value vector is made of six indexs of LCRFMD: L indicates client's note Number of days before the volume time to this monitoring time, C indicate the classification of user's purchase commodity before from registion time to this monitoring time Number, R indicate that the number of days of client's this monitoring of the time interval of middle last time purchase before this monitoring, F indicate client at this Purchase number before monitoring time, M indicate accumulative cost of the client in this consumption classification in analysis observation window, and D is indicated Client buys the average discount amount that commodity are enjoyed every time before book monitoring time.
Step 3: carrying out automatic cluster to client according to six indexs of LCRFMD using clustering algorithm and divide group, and client is thin It is divided into k class, corresponding k customers, k is the classification number of setting and is natural number greater than 1.
Step 4: the group segmented according to automatic cluster, the Marketing Model that selection is adapted therewith.
Step 5: selected Marketing Model is calculated and exports result.
Further, the step 1 further includes that default certain time interval classifies to client or default client The length of time of registration is classified.
Further: the process that data convert in step 2 are as follows: data flow into standardized module, by the data of inflow It is processed into the data with unified format;Index computing module is carried out according to different value vector calculation methods to meter It calculates.
It further, include: 31 to form the LCRFMD vector of all clients to the subdivision class process of client in step 3 Sample set selects k LCRFMD vector as cluster centre by calculating under initial situation from sample set;32 one by one by sample The LRFMD vector of this concentration distributes to k cluster centre by minimal distance principle, forms k population;33 rebuild each kind The central point of group, makes its cluster centre new as population;If each new cluster centre of population is equal at a distance from old cluster centre Less than threshold value, then calculating terminates, and using k current population as classification results, otherwise switchs to execute step 32.
Although the present invention has been described by way of example and in terms of the preferred embodiments, they be not it is for the purpose of limiting the invention, it is any ripe This those skilled in the art is practised, without departing from the spirit and scope of the invention, can make various changes or retouch from working as, therefore guarantor of the invention Shield range should be subject to what claims hereof protection scope was defined.

Claims (4)

1. a kind of the client segmentation method and decision-making technique of the electric business platform based on clustering algorithm, it is characterised in that:
Step 1: the data of the commodity of acquisition user's purchase, and purchase commodity probability of the user in electric business website is collected Conjunction summarizes;The data of the commodity of user's purchase include user name, merchandise classification, trade name, price, quantity, time, payment Mode and browsing time;
Step 2: pre-processing the data set obtained in step 1, including data cleansing, attitude layer and data become It changes, to obtain the value vector of each client;The value vector is made of six indexs of LCRFMD: L indicates client enrollment Number of days before time to this monitoring time, C indicate the classification number of user's purchase commodity before from registion time to this monitoring time, R indicates that the number of days of client's this monitoring of the time interval of middle last time purchase before this monitoring, F indicate client in this monitoring Purchase number before time, M indicate accumulative cost of the client in this consumption classification in analysis observation window, and D indicates client Buy the average discount amount that commodity are enjoyed every time before book monitoring time;
Step 3: automatic cluster is carried out to client according to six indexs of LCRFMD using clustering algorithm and divides group, by customer segmentation at k Class, corresponding k customers, k are the classification number of setting and are natural number greater than 1;
Step 4: the group segmented according to automatic cluster, the Marketing Model that selection is adapted therewith;
Step 5: selected Marketing Model is calculated and exports result.
2. the client segmentation method and decision-making technique of a kind of electric business platform based on clustering algorithm according to claim 1, It is characterized by: the step 1 further includes that default certain time interval classifies to client or default client enrollment Length of time is classified.
3. the client segmentation method and decision-making technique of a kind of electric business platform based on clustering algorithm according to claim 1, It is characterized by: the process that data convert in step 2 are as follows:
Data flow into standardized module, and the data of inflow are processed into the data with unified format;
Index computing module carries out vector calculating according to different value vector calculation methods.
4. the client segmentation method and decision-making technique of a kind of electric business platform based on clustering algorithm according to claim 1, It is characterized by: including: to the subdivision class process of client in step 3
The LCRFMD vector of all clients is formed sample set by 31, is passed through calculating under initial situation and is selected k from sample set LCRFMD vector is as cluster centre;
LRFMD vector in sample set is distributed to k cluster centre by minimal distance principle one by one by 32, forms k population;
33 rebuild the central point of each population, make its cluster centre new as population;If each new cluster centre of population Threshold value is respectively less than at a distance from old cluster centre, then calculating terminates, and using k current population as classification results, otherwise switchs to Execute step 32.
CN201810465721.8A 2018-05-16 2018-05-16 The client segmentation method and decision-making technique of electric business platform based on clustering algorithm Pending CN110503446A (en)

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Cited By (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111695941A (en) * 2020-06-15 2020-09-22 广州探途网络技术有限公司 Commodity transaction website data analysis method and device and electronic equipment
CN112017062A (en) * 2020-07-15 2020-12-01 北京淇瑀信息科技有限公司 Resource limit distribution method and device based on guest group subdivision and electronic equipment
CN113159881A (en) * 2021-03-15 2021-07-23 杭州云搜网络技术有限公司 Data clustering and B2B platform customer preference obtaining method and system
CN113781108A (en) * 2021-08-30 2021-12-10 武汉理工大学 E-commerce platform customer segmentation method and device, electronic equipment and storage medium
WO2022095864A1 (en) * 2020-11-05 2022-05-12 西安邮电大学 E-commerce platform customer segmentation method based on weighted rfm model
CN116205675A (en) * 2023-04-28 2023-06-02 华南师范大学 Data acquisition method and device based on thread division

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US20150142521A1 (en) * 2013-11-20 2015-05-21 Sears Brands, Llc Customer clustering using integer programming
CN106529968A (en) * 2016-09-29 2017-03-22 深圳大学 Customer classification method and system thereof based on transaction data
CN107133652A (en) * 2017-05-17 2017-09-05 国网山东省电力公司烟台供电公司 Electricity customers Valuation Method and system based on K means clustering algorithms

Patent Citations (3)

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Publication number Priority date Publication date Assignee Title
US20150142521A1 (en) * 2013-11-20 2015-05-21 Sears Brands, Llc Customer clustering using integer programming
CN106529968A (en) * 2016-09-29 2017-03-22 深圳大学 Customer classification method and system thereof based on transaction data
CN107133652A (en) * 2017-05-17 2017-09-05 国网山东省电力公司烟台供电公司 Electricity customers Valuation Method and system based on K means clustering algorithms

Cited By (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN111695941A (en) * 2020-06-15 2020-09-22 广州探途网络技术有限公司 Commodity transaction website data analysis method and device and electronic equipment
CN112017062A (en) * 2020-07-15 2020-12-01 北京淇瑀信息科技有限公司 Resource limit distribution method and device based on guest group subdivision and electronic equipment
CN112017062B (en) * 2020-07-15 2024-06-07 北京淇瑀信息科技有限公司 Resource quota distribution method and device based on guest group subdivision and electronic equipment
WO2022095864A1 (en) * 2020-11-05 2022-05-12 西安邮电大学 E-commerce platform customer segmentation method based on weighted rfm model
CN113159881A (en) * 2021-03-15 2021-07-23 杭州云搜网络技术有限公司 Data clustering and B2B platform customer preference obtaining method and system
CN113159881B (en) * 2021-03-15 2022-08-12 杭州云搜网络技术有限公司 Data clustering and B2B platform customer preference obtaining method and system
CN113781108A (en) * 2021-08-30 2021-12-10 武汉理工大学 E-commerce platform customer segmentation method and device, electronic equipment and storage medium
CN116205675A (en) * 2023-04-28 2023-06-02 华南师范大学 Data acquisition method and device based on thread division
CN116205675B (en) * 2023-04-28 2023-09-08 华南师范大学 Data acquisition method and device based on thread division

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