CN110049100B - Service data processing method and system - Google Patents

Service data processing method and system Download PDF

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Publication number
CN110049100B
CN110049100B CN201910178091.0A CN201910178091A CN110049100B CN 110049100 B CN110049100 B CN 110049100B CN 201910178091 A CN201910178091 A CN 201910178091A CN 110049100 B CN110049100 B CN 110049100B
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video
service
video network
data
terminal
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CN110049100A (en
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李金涛
王睿智
亓娜
王艳辉
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Visionvera Information Technology Co Ltd
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Visionvera Information Technology Co Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/02Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • H04L67/025Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/12Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/50Network services
    • H04L67/51Discovery or management thereof, e.g. service location protocol [SLP] or web services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00095Systems or arrangements for the transmission of the picture signal
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04NPICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N1/00Scanning, transmission or reproduction of documents or the like, e.g. facsimile transmission; Details thereof
    • H04N1/00127Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture
    • H04N1/00278Connection or combination of a still picture apparatus with another apparatus, e.g. for storage, processing or transmission of still picture signals or of information associated with a still picture with a printing apparatus, e.g. a laser beam printer

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Multimedia (AREA)
  • Health & Medical Sciences (AREA)
  • Computing Systems (AREA)
  • General Health & Medical Sciences (AREA)
  • Medical Informatics (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Information Transfer Between Computers (AREA)

Abstract

The embodiment of the invention provides a method and a system for processing service data, wherein the method comprises the following steps: the method comprises the steps that a video network node server receives service request data from a first video network terminal, and the first video network terminal generates the service request data according to a service template; the node server of the video network receives service handling data from a second video network terminal, and the second video network terminal responds to the service handling operation of a second user for the service request data to generate service handling data; and the video network node server sends the service request data and the service transaction data to the printer according to the first downlink communication link, and the printer prints the service request data and the service transaction data and outputs a printing result for the first user. When the embodiment of the invention is used for transacting the remote service, the service application party can obtain the service transaction application form and the service transaction receipt form from the local printer, so that the printing process for transacting the remote service is optimized, and the service transaction experience of the service application party is improved.

Description

Service data processing method and system
Technical Field
The present invention relates to the field of video networking technologies, and in particular, to a method and a system for processing service data.
Background
With the rapid development of network technologies, bidirectional communications such as video conferences and video teaching are widely popularized in the aspects of life, work, learning and the like of users.
In the process of handling convenient services, such as public security services, social security services and the like, a service applicant can complete number calling operation locally through the number calling all-in-one machine and apply for handling related services.
However, since the service accepting party is far away from the service applying party, the service accepting party can print the service application request form and the service transaction receipt locally, and the service applying party cannot obtain the service application request form and the service transaction receipt in real time.
Disclosure of Invention
In view of the above problems, embodiments of the present invention are proposed to provide a service data processing method and a corresponding service data processing system, which overcome or at least partially solve the above problems.
In order to solve the above problem, an embodiment of the present invention discloses a method for processing service data, where the method is applied to a video network, where the video network includes a first video network terminal, a second video network terminal, a printer and a video network node server, where the video network node server communicates with the first video network terminal, the second video network terminal and the printer, the printer is located in the same area as the first video network terminal, and the printer is located in different areas as the video network node server and the second video network terminal, and the method includes: the video network node server receives service request data from the first video network terminal, and the first video network terminal is used for responding to service request operation of a first user and generating the service request data according to a preset service template corresponding to the service request operation; the node server of the video network receives service handling data from the second video network terminal, and the second video network terminal is used for responding to the service handling operation of a second user for the service request data and generating the service handling data; and the video network node server sends the service request data and the service transaction data to the printer according to a first preset downlink communication link, and the printer is used for printing the service request data and the service transaction data and outputting a printing result to the first user.
Optionally, before the step of receiving, by the network-of-sight node server, the service transaction data from the second network-of-sight terminal, the method further includes: the video network node server receives audio and video communication request data from the second video network terminal and sends the audio and video communication request data to the first video network terminal according to a second downlink communication link configured in advance; the second video network terminal is also used for responding to the audio and video communication request operation of the second user for the service request data and generating the audio and video communication request data; the first video network terminal is also used for responding to the audio and video communication response operation of the first user aiming at the audio and video communication request data, collecting the first audio and video data of the first user and transmitting the first audio and video data to the video network node server.
Optionally, after the first audio-video data is received by the node server of the video network, the method further includes: the video network node server sends the first audio and video data to the second video network terminal according to a third downlink communication link configured in advance, and receives second audio and video data from the second video network terminal; and the video network node server sends the second audio and video data to the first video network terminal according to the second downlink communication link.
Optionally, the first video network terminal is configured to respond to a service selection operation and a number calling operation of the first user, and generate the service request data according to the service template corresponding to the service selection operation and the service number corresponding to the number calling operation.
Optionally, the first internet of view terminal communicates with the internet of view node server remotely through an OkHttp technology, and the second internet of view terminal communicates with the internet of view node server remotely through an Ajax technology.
The embodiment of the invention also discloses a system for processing service data, which is applied to a video network, wherein the video network comprises a first video network terminal, a second video network terminal, a printer and a video network node server, the video network node server is respectively communicated with the first video network terminal, the second video network terminal and the printer, the printer and the first video network terminal are positioned in the same area, the printer, the video network node server and the second video network terminal are positioned in different areas, and the video network node server comprises: the receiving module is used for receiving service request data from the first video network terminal, and the first video network terminal is used for responding to service request operation of a first user and generating the service request data according to a preset service template corresponding to the service request operation; the receiving module is further configured to receive service transaction data from the second video network terminal, and the second video network terminal is configured to generate the service transaction data in response to a service transaction operation of a second user for the service request data; and the transmission module is used for sending the service request data and the service handling data to the printer according to a first preset downlink communication link, and the printer is used for printing the service request data and the service handling data and outputting a printing result for the first user.
Optionally, the node server of the video network further comprises: the application forwarding module is used for receiving audio and video communication request data from the second video network terminal before the receiving module receives service transaction data from the second video network terminal, and sending the audio and video communication request data to the first video network terminal according to a second downlink communication link configured in advance; the second video network terminal is also used for responding to the audio and video communication request operation of the second user for the service request data and generating the audio and video communication request data; the first video network terminal is also used for responding to the audio and video communication response operation of the first user aiming at the audio and video communication request data, collecting the first audio and video data of the first user and transmitting the first audio and video data to the video network node server.
Optionally, the node server of the video network further comprises: the audio and video communication module is used for sending the first audio and video data to the second video network terminal according to a third downlink communication link configured in advance after the video network node server receives the first audio and video data, and receiving the second audio and video data from the second video network terminal; and sending the second audio and video data to the first video networking terminal according to the second downlink communication link.
Optionally, the first video network terminal is configured to respond to a service selection operation and a number calling operation of the first user, and generate the service request data according to the service template corresponding to the service selection operation and the service number corresponding to the number calling operation.
Optionally, the first internet of view terminal communicates with the internet of view node server remotely through an OkHttp technology, and the second internet of view terminal communicates with the internet of view node server remotely through an Ajax technology.
The embodiment of the invention has the following advantages:
the embodiment of the invention is applied to the video network, the video network can comprise a first video network terminal, a second video network terminal, a printer and a video network node server, wherein the video network node server can be respectively communicated with the first video network terminal, the second video network terminal and the printer, the printer can be positioned in the same area with the first video network terminal, and the printer can be positioned in different areas with the video network node server and the second video network terminal.
In the embodiment of the invention, a first user executes service request operation on a first video network terminal, and the first video network terminal generates service request data according to a preset service template corresponding to the service request operation and sends the service request data to a video network node server. And the second user executes service handling operation aiming at the service request data on the node server of the video networking on the second video networking terminal, generates service handling data and sends the service handling data to the node server of the video networking. And the video network node server sends the service request data and the service transaction data to the printer according to the first downlink communication link, and the printer outputs the printing results of the service application data and the service transaction data to the first user.
The embodiment of the invention applies the characteristics of the video network, the first video network terminal can carry out local communication with the printer, the video network node server can carry out remote communication with the first video network terminal and the printer, and the video network node server can carry out local communication or remote communication with the second video network terminal. In the actual service handling process, a service application party applies for handling services on a first video network terminal, and the first video network terminal sends service request data to a remote video network node server. And the service accepting party completes the service handling proposed by the service applying party on the second video network terminal and sends service handling data to the video network node server. The node server of the video network can send the service application data and the service transaction data to a printer of a service application party, the printer outputs a printing result, and the service application party can obtain the printing result. When the embodiment of the invention is used for transacting the remote service, the service application party can obtain the service transaction application form and the service transaction receipt form from the local printer, so that the printing process for transacting the remote service is optimized, and the service transaction experience of the service application party is improved.
Drawings
FIG. 1 is a schematic networking diagram of a video network of the present invention;
FIG. 2 is a schematic diagram of a hardware architecture of a node server according to the present invention;
fig. 3 is a schematic diagram of a hardware structure of an access switch of the present invention;
fig. 4 is a schematic diagram of a hardware structure of an ethernet protocol conversion gateway according to the present invention;
FIG. 5 is a flowchart illustrating steps of a method for processing service data according to an embodiment of the present invention;
FIG. 6 is a diagram of an exemplary operation of a remote printing method based on a video network according to the present invention;
fig. 7 is a block diagram of a video network node server in an embodiment of a system for processing service data according to the present invention.
Detailed Description
In order to make the aforementioned objects, features and advantages of the present invention comprehensible, embodiments accompanied with figures are described in further detail below.
The video networking is an important milestone for network development, is a real-time network, can realize high-definition video real-time transmission, and pushes a plurality of internet applications to high-definition video, and high-definition faces each other.
The video networking adopts a real-time high-definition video exchange technology, can integrate required services such as dozens of services of video, voice, pictures, characters, communication, data and the like on a system platform on a network platform, such as high-definition video conference, video monitoring, intelligent monitoring analysis, emergency command, digital broadcast television, delayed television, network teaching, live broadcast, VOD on demand, television mail, Personal Video Recorder (PVR), intranet (self-office) channels, intelligent video broadcast control, information distribution and the like, and realizes high-definition quality video broadcast through a television or a computer.
To better understand the embodiments of the present invention, the following description refers to the internet of view:
some of the technologies applied in the video networking are as follows:
network Technology (Network Technology)
Network technology innovation in video networking has improved over traditional Ethernet (Ethernet) to face the potentially enormous video traffic on the network. Unlike pure network Packet Switching (Packet Switching) or network Circuit Switching (Circuit Switching), the internet of vision technology employs network Packet Switching to satisfy the demand of Streaming (translated into Streaming, and continuous broadcasting, which is a data transmission technology, converting received data into a stable and continuous stream, and continuously transmitting the stream, so that the sound heard by the user or the image seen by the user is very smooth, and the user can start browsing on the screen before the whole data is transmitted). The video networking technology has the advantages of flexibility, simplicity and low price of packet switching, and simultaneously has the quality and safety guarantee of circuit switching, thereby realizing the seamless connection of the whole network switching type virtual circuit and the data format.
Switching Technology (Switching Technology)
The video network adopts two advantages of asynchronism and packet switching of the Ethernet, eliminates the defects of the Ethernet on the premise of full compatibility, has end-to-end seamless connection of the whole network, is directly communicated with a user terminal, and directly bears an IP data packet. The user data does not require any format conversion across the entire network. The video networking is a higher-level form of the Ethernet, is a real-time exchange platform, can realize the real-time transmission of the whole-network large-scale high-definition video which cannot be realized by the existing Internet, and pushes a plurality of network video applications to high-definition and unification.
Server Technology (Server Technology)
The server technology on the video networking and unified video platform is different from the traditional server, the streaming media transmission of the video networking and unified video platform is established on the basis of connection orientation, the data processing capacity of the video networking and unified video platform is independent of flow and communication time, and a single network layer can contain signaling and data transmission. For voice and video services, the complexity of video networking and unified video platform streaming media processing is much simpler than that of data processing, and the efficiency is greatly improved by more than one hundred times compared with that of a traditional server.
Storage Technology (Storage Technology)
The super-high speed storage technology of the unified video platform adopts the most advanced real-time operating system in order to adapt to the media content with super-large capacity and super-large flow, the program information in the server instruction is mapped to the specific hard disk space, the media content is not passed through the server any more, and is directly sent to the user terminal instantly, and the general waiting time of the user is less than 0.2 second. The optimized sector distribution greatly reduces the mechanical motion of the magnetic head track seeking of the hard disk, the resource consumption only accounts for 20% of that of the IP internet of the same grade, but concurrent flow which is 3 times larger than that of the traditional hard disk array is generated, and the comprehensive efficiency is improved by more than 10 times.
Network Security Technology (Network Security Technology)
The structural design of the video network completely eliminates the network security problem troubling the internet structurally by the modes of independent service permission control each time, complete isolation of equipment and user data and the like, generally does not need antivirus programs and firewalls, avoids the attack of hackers and viruses, and provides a structural carefree security network for users.
Service Innovation Technology (Service Innovation Technology)
The unified video platform integrates services and transmission, and is not only automatically connected once whether a single user, a private network user or a network aggregate. The user terminal, the set-top box or the PC are directly connected to the unified video platform to obtain various multimedia video services in various forms. The unified video platform adopts a menu type configuration table mode to replace the traditional complex application programming, can realize complex application by using very few codes, and realizes infinite new service innovation.
Networking of the video network is as follows:
the video network is a centralized control network structure, and the network can be a tree network, a star network, a ring network and the like, but on the basis of the centralized control node, the whole network is controlled by the centralized control node in the network.
As shown in fig. 1, the video network is divided into an access network and a metropolitan network.
The devices of the access network part can be mainly classified into 3 types: node server, access switch, terminal (including various set-top boxes, coding boards, memories, etc.). The node server is connected to an access switch, which may be connected to a plurality of terminals and may be connected to an ethernet network.
The node server is a node which plays a centralized control function in the access network and can control the access switch and the terminal. The node server can be directly connected with the access switch or directly connected with the terminal.
Similarly, devices of the metropolitan network portion may also be classified into 3 types: a metropolitan area server, a node switch and a node server. The metro server is connected to a node switch, which may be connected to a plurality of node servers.
The node server is a node server of the access network part, namely the node server belongs to both the access network part and the metropolitan area network part.
The metropolitan area server is a node which plays a centralized control function in the metropolitan area network and can control a node switch and a node server. The metropolitan area server can be directly connected with the node switch or directly connected with the node server.
Therefore, the whole video network is a network structure with layered centralized control, and the network controlled by the node server and the metropolitan area server can be in various structures such as tree, star and ring.
The access network part can form a unified video platform (circled part), and a plurality of unified video platforms can form a video network; each unified video platform may be interconnected via metropolitan area and wide area video networking.
Video networking device classification
1.1 devices in the video network of the embodiment of the present invention can be mainly classified into 3 types: servers, switches (including ethernet gateways), terminals (including various set-top boxes, code boards, memories, etc.). The video network as a whole can be divided into a metropolitan area network (or national network, global network, etc.) and an access network.
1.2 wherein the devices of the access network part can be mainly classified into 3 types: node servers, access switches (including ethernet gateways), terminals (including various set-top boxes, code boards, memories, etc.).
The specific hardware structure of each access network device is as follows:
a node server:
as shown in fig. 2, the system mainly includes a network interface module 201, a switching engine module 202, a CPU module 203, and a disk array module 204.
The network interface module 201, the CPU module 203, and the disk array module 204 all enter the switching engine module 202; the switching engine module 202 performs an operation of looking up the address table 205 on the incoming packet, thereby obtaining the direction information of the packet; and stores the packet in a queue of the corresponding packet buffer 206 based on the packet's steering information; if the queue of the packet buffer 206 is nearly full, it is discarded; the switching engine module 202 polls all packet buffer queues for forwarding if the following conditions are met: 1) the port send buffer is not full; 2) the queue packet counter is greater than zero. The disk array module 204 mainly implements control over the hard disk, including initialization, read-write, and other operations on the hard disk; the CPU module 203 is mainly responsible for protocol processing with an access switch and a terminal (not shown in the figure), configuring an address table 205 (including a downlink protocol packet address table, an uplink protocol packet address table, and a data packet address table), and configuring the disk array module 204.
The access switch:
as shown in fig. 3, the network interface module (downstream network interface module 301, upstream network interface module 302), the switching engine module 303, and the CPU module 304 are mainly included.
Wherein, the packet (uplink data) coming from the downlink network interface module 301 enters the packet detection module 305; the packet detection module 305 detects whether the Destination Address (DA), the Source Address (SA), the packet type, and the packet length of the packet meet the requirements, if so, allocates a corresponding stream identifier (stream-id) and enters the switching engine module 303, otherwise, discards the stream identifier; the packet (downstream data) coming from the upstream network interface module 302 enters the switching engine module 303; the data packet coming from the CPU module 204 enters the switching engine module 303; the switching engine module 303 performs an operation of looking up the address table 306 on the incoming packet, thereby obtaining the direction information of the packet; if the packet entering the switching engine module 303 is from the downstream network interface to the upstream network interface, the packet is stored in the queue of the corresponding packet buffer 307 in association with the stream-id; if the queue of the packet buffer 307 is nearly full, it is discarded; if the packet entering the switching engine module 303 is not from the downlink network interface to the uplink network interface, the data packet is stored in the queue of the corresponding packet buffer 307 according to the guiding information of the packet; if the queue of the packet buffer 307 is nearly full, it is discarded.
The switching engine module 303 polls all packet buffer queues, which in this embodiment of the present invention is divided into two cases:
if the queue is from the downlink network interface to the uplink network interface, the following conditions are met for forwarding: 1) the port send buffer is not full; 2) the queued packet counter is greater than zero; 3) and obtaining the token generated by the code rate control module.
If the queue is not from the downlink network interface to the uplink network interface, the following conditions are met for forwarding: 1) the port send buffer is not full; 2) the queue packet counter is greater than zero.
The rate control module 208 is configured by the CPU module 204, and generates tokens for packet buffer queues from all downstream network interfaces to upstream network interfaces at programmable intervals to control the rate of upstream forwarding.
The CPU module 304 is mainly responsible for protocol processing with the node server, configuration of the address table 306, and configuration of the code rate control module 308.
Ethernet protocol conversion gateway
As shown in fig. 4, the apparatus mainly includes a network interface module (a downlink network interface module 401 and an uplink network interface module 402), a switching engine module 403, a CPU module 404, a packet detection module 405, a rate control module 408, an address table 406, a packet buffer 407, a MAC adding module 409, and a MAC deleting module 410.
Wherein, the data packet coming from the downlink network interface module 401 enters the packet detection module 405; the packet detection module 405 detects whether the ethernet MAC DA, the ethernet MAC SA, the ethernet length or frame type, the video network destination address DA, the video network source address SA, the video network packet type, and the packet length of the packet meet the requirements, and if so, allocates a corresponding stream identifier (stream-id); then, the MAC deletion module 410 subtracts MAC DA, MAC SA, length or frame type (2byte) and enters the corresponding receiving buffer, otherwise, discards it;
the downlink network interface module 401 detects the sending buffer of the port, and if there is a packet, obtains the ethernet MAC DA of the corresponding terminal according to the video networking destination address DA of the packet, adds the ethernet MAC DA of the terminal, the MAC SA of the ethernet coordination gateway, and the ethernet length or frame type, and sends the packet.
The other modules in the ethernet protocol gateway function similarly to the access switch.
A terminal:
the system mainly comprises a network interface module, a service processing module and a CPU module; for example, the set-top box mainly comprises a network interface module, a video and audio coding and decoding engine module and a CPU module; the coding board mainly comprises a network interface module, a video and audio coding engine module and a CPU module; the memory mainly comprises a network interface module, a CPU module and a disk array module.
1.3 devices of the metropolitan area network part can be mainly classified into 3 types: node server, node exchanger, metropolitan area server. The node switch mainly comprises a network interface module, a switching engine module and a CPU module; the metropolitan area server mainly comprises a network interface module, a switching engine module and a CPU module.
2. Video networking packet definition
2.1 Access network packet definition
The data packet of the access network mainly comprises the following parts: destination Address (DA), Source Address (SA), reserved bytes, payload (pdu), CRC.
As shown in the following table, the data packet of the access network mainly includes the following parts:
DA SA Reserved Payload CRC
the Destination Address (DA) is composed of 8 bytes (byte), the first byte represents the type of the data packet (e.g. various protocol packets, multicast data packets, unicast data packets, etc.), there are at most 256 possibilities, the second byte to the sixth byte are metropolitan area network addresses, and the seventh byte and the eighth byte are access network addresses.
The Source Address (SA) is also composed of 8 bytes (byte), defined as the same as the Destination Address (DA).
The reserved byte consists of 2 bytes.
The payload part has different lengths according to types of different datagrams, and is 64 bytes if the type of the datagram is a variety of protocol packets, or is 1056 bytes if the type of the datagram is a unicast packet, but is not limited to the above 2 types.
The CRC consists of 4 bytes and is calculated in accordance with the standard ethernet CRC algorithm.
2.2 metropolitan area network packet definition
The topology of a metropolitan area network is a graph and there may be 2, or even more than 2, connections between two devices, i.e., there may be more than 2 connections between a node switch and a node server, a node switch and a node switch, and a node switch and a node server. However, the metro network address of the metro network device is unique, and in order to accurately describe the connection relationship between the metro network devices, parameters are introduced in the embodiment of the present invention: a label to uniquely describe a metropolitan area network device.
In this specification, the definition of the Label is similar to that of a Label of Multi-Protocol Label switching (MPLS), and assuming that there are two connections between a device a and a device B, there are 2 labels for a packet from the device a to the device B, and 2 labels for a packet from the device B to the device a. The label is classified into an incoming label and an outgoing label, and assuming that the label (incoming label) of the packet entering the device a is 0x0000, the label (outgoing label) of the packet leaving the device a may become 0x 0001. The network access process of the metro network is a network access process under centralized control, that is, address allocation and label allocation of the metro network are both dominated by the metro server, and the node switch and the node server are both passively executed, which is different from label allocation of MPLS, and label allocation of MPLS is a result of mutual negotiation between the switch and the server.
As shown in the following table, the data packet of the metro network mainly includes the following parts:
DA SA Reserved label (R) Payload CRC
Namely Destination Address (DA), Source Address (SA), Reserved byte (Reserved), tag, payload (pdu), CRC. The format of the tag may be defined by reference to the following: the tag is 32 bits with the upper 16 bits reserved and only the lower 16 bits used, and its position is between the reserved bytes and payload of the packet.
Based on the characteristics of the video network, one of the core concepts of the embodiment of the invention is provided, following the protocol of the video network, a first user applies for business handling on a first video network terminal, and the first video network terminal sends the business request data to a remote video network node server. And the second user completes the service handling operation aiming at the service request data on the second video network terminal, generates service handling data, sends the service handling data to a remote printer, and the printer outputs the printing result to the first user.
Referring to fig. 5, a flowchart illustrating steps of an embodiment of a method for processing service data according to the present invention is shown, where the method may be applied to a video network, and the video network may include a first video network terminal, a second video network terminal, a printer, and a video network node server, where the video network node server may communicate with the first video network terminal, the second video network terminal, and the printer, the printer may be located in the same area as the first video network terminal, and the printer may be located in different areas as the video network node server and the second video network terminal, and the method may specifically include the following steps:
in step 501, the node server of the video network receives service request data from a first video network terminal.
In the embodiment of the invention, the first video network terminal can be a number calling all-in-one machine, the first user, namely a service application party, can select the service to be transacted on the first video network terminal, and after the first user selects the service to be transacted, the first video network terminal can generate the service request data according to the service template of the service to be transacted. In practical applications, the service request data may include a service transaction application form. When the first user selects the service to be transacted, the first video network terminal can automatically generate the service number. The service number may be a number in all services or a number in the service to be managed, and the embodiment of the present invention does not specifically limit the content, form, application range, and the like of the service number.
After the first user selects the service to be transacted on the first video network terminal, the first user may also input the personal information and the service application information of the first user at the corresponding position on the first video network terminal according to various requirements of the service template, such as name, identification number, service application purpose, service application category, and the like. The personal information and the service application information may be used together with the service template as the whole or part of the service request data, and the content, form, and the like of the service request data are not particularly limited in the embodiment of the present invention.
Step 502, the node server of the video network receives the service transaction data from the second video network terminal.
In the embodiment of the invention, the first video network terminal transmits the generated service request data to the video network node server in real time, the second video network terminal can establish network connection with the video network node server, and the second video network terminal can access the service application data on the video network node server. And the second user, namely the service accepting party, executes service handling operation aiming at the service application data on the second video network terminal, generates service handling data and sends the service handling data to the video network node server.
In practical application, in the process of generating service transaction data by the second video network terminal, the first user needs to establish a video call with the second user, so that the second user can confirm and perfect service application data to the first user. Therefore, before the second user performs the service transaction operation for the service application data on the second video network terminal, the second user needs to perform the audio/video communication request operation for the service application data to generate audio/video communication request data, and send the audio/video communication request data to the video network node server. The audio and video communication request data has the main function of establishing network connection between the second video network terminal and the first video network terminal. Therefore, the audio/video communication request data may include identification information of the first video network terminal, identification information of the second video network terminal, audio/video communication request identification information, and the like. The identification information of the first video network terminal can be extracted from the service application data by the second video network terminal. The embodiment of the present invention does not specifically limit the content, type, format, length, and the like of each of the above identification information. And the video network node server sends the audio and video communication request data to the first video network terminal according to a second downlink communication link configured for the first video network terminal. And after receiving the audio/video communication request data, the first video network terminal displays the audio/video communication request prompt information. And the first user executes the audio-video communication response operation allowing the audio-video communication on the first video network terminal according to the audio-video communication request prompt information. The first video network terminal collects first audio and video data of a first user and transmits the first audio and video data to the video network node server. And the video network node server sends the first audio and video data to the second video network terminal according to a third downlink communication link configured for the second video network terminal so as to establish a one-way video call from the first video network terminal to the second video network terminal. Similarly, the node server of the video network can also establish a one-way video call from the second video network terminal to the first video network terminal according to the above process. And finally, the video networking node server establishes a two-way video call between the first video networking terminal and the second video networking terminal.
Step 503, the node server of the video network sends the service request data and the service transaction data to the printer according to the preconfigured first downlink communication link, so that the printer prints the service request data and the service transaction data, and outputs a print result for the first user.
In the embodiment of the invention, the node server of the video network can send the service request data and the service transaction data to a remote printer, and the printer can be a local printer of the first video network terminal. The first user can directly obtain the printing result of the printer.
In a preferred embodiment of the present invention, the node server of the video network may send the service transaction data to a remote printer, and the service application data may be sent to the printer by the first video network terminal.
It should be noted that the printer in the embodiment of the present invention may be a printer on the first view network terminal side, and is not a printer on the second view network terminal side. The first user can directly obtain the printing result of the printer.
The first, second and third downlink communication links are described as follows:
in practical applications, the video network is a network with a centralized control function, and includes a master control server and a lower level network device, where the lower level network device includes a terminal, and one of the core concepts of the video network is to configure a table for a downlink communication link of a current service by notifying a switching device by the master control server, and then transmit a data packet based on the configured table.
Namely, the communication method in the video network includes:
and the master control server configures the downlink communication link of the current service.
And transmitting the data packet of the current service sent by the source terminal to a target terminal (such as a first video network terminal and a second video network terminal) according to a downlink communication link.
In the embodiment of the present invention, configuring the downlink communication link of the current service includes: and informing the switching equipment related to the downlink communication link of the current service to allocate the table.
Further, transmitting according to the downlink communication link includes: the configured table is consulted, and the switching equipment transmits the received data packet through the corresponding port.
In particular implementations, the services include unicast communication services and multicast communication services. Namely, whether multicast communication or unicast communication, the core concept of the table matching-table can be adopted to realize communication in the video network.
As mentioned above, the video network includes an access network portion, in which the master server is a node server and the lower-level network devices include an access switch and a terminal.
For the unicast communication service in the access network, the step of configuring the downlink communication link of the current service by the master server may include the following steps:
and a substep S11, the main control server obtains the downlink communication link information of the current service according to the service request protocol packet initiated by the source terminal, wherein the downlink communication link information includes the downlink communication port information of the main control server and the access switch participating in the current service.
In the substep S12, the main control server sets a downlink port to which a packet of the current service is directed in a packet address table inside the main control server according to the downlink communication port information; and sending a port configuration command to the corresponding access switch according to the downlink communication port information of the access switch.
In sub-step S13, the access switch sets the downstream port to which the packet of the current service is directed in its internal packet address table according to the port configuration command.
For a multicast communication service (such as a video call) in an access network, the step of acquiring downlink information of a current service by a master server may include the following sub-steps:
in the substep S21, the main control server obtains a service request protocol packet initiated by the target terminal and applying for the multicast communication service, wherein the service request protocol packet includes service type information, service content information and an access network address of the target terminal; wherein, the service content information includes a service number.
And a substep S22, the main control server extracts the access network address of the source terminal in a preset content-address mapping table according to the service number.
In the substep of S23, the main control server obtains the multicast address corresponding to the source terminal and distributes the multicast address to the target terminal; and acquiring the communication link information of the current multicast service according to the service type information and the access network addresses of the source terminal and the target terminal.
Based on the above description of the embodiment of the service data processing method, a remote printing method based on the video network is introduced below, as shown in fig. 6, a service applicant selects a service to be handled on a number calling all-in-one machine, and the number calling all-in-one machine automatically generates service request data and completes the number calling operation. The number calling all-in-one machine can carry out remote communication with a video network remote service application platform through an OkHttp technology (OkHttp is a network framework for processing network requests). The video networking remote service application platform is based on electronic government video networking, and by means of video transmission capacity and data bearing capacity of the video networking, remote service application of a service application party in a village-level (community) convenience service center is realized, remote acceptance is performed by administrative service center acceptors, remote application of the alternative services can be performed by basic masses without village, and 'the masses run less legs and the data run more paths' is really realized. The video networking remote service application platform supports functions of queuing and number taking, system number calling, visual communication, license reading, user signature and the like, and provides high-definition video communication service based on the capability of video networking large-scale, full high-definition and real-time video communication and a leading terminal application scheme. The service application party and the remote working acceptance personnel can carry out two-way video communication by depending on the platform, communicate the remote application service and complete consultation, explanation and report of related information together. The video networking remote service application platform is connected with a multi-level government service center through a video networking, and is communicated with a plurality of functional departments, so that transverse expansion application of different departments and longitudinal deep expansion application of the same department are supported, a three-level convenient government service system which takes a district (county) government service center as a main body, a town (street) convenient service center as a support and a village (community) convenient service station as an extension can be constructed by local governments, informatization is fully exerted to optimize government service supply, the purposes of 'small affair not going out of village, big affair not going out of town' and 'one-stop service' of people are achieved, and the problems of difficulty in handling, remote handling and inconvenience in handling of the people are solved.
The service acceptor can access the video network remote service application platform through Ajax technology (Ajax is a webpage development technology for creating interactive webpage application) to complete service handling for the service applicant. Finally, the video networking remote service application platform can call a remote printer (a local printer of a service application party) to print a service application form and a service transaction receipt form through a video networking protocol.
The embodiment of the invention is applied to the video network, the video network can comprise a first video network terminal, a second video network terminal, a printer and a video network node server, wherein the video network node server can be respectively communicated with the first video network terminal, the second video network terminal and the printer, the printer can be positioned in the same area with the first video network terminal, and the printer can be positioned in different areas with the video network node server and the second video network terminal.
In the embodiment of the invention, a first user executes service request operation on a first video network terminal, and the first video network terminal generates service request data according to a preset service template corresponding to the service request operation and sends the service request data to a video network node server. And the second user executes service handling operation aiming at the service request data on the node server of the video networking on the second video networking terminal, generates service handling data and sends the service handling data to the node server of the video networking. And the video network node server sends the service request data and the service transaction data to the printer according to the first downlink communication link, and the printer outputs the printing results of the service application data and the service transaction data to the first user.
The embodiment of the invention applies the characteristics of the video network, the first video network terminal can carry out local communication with the printer, the video network node server can carry out remote communication with the first video network terminal and the printer, and the video network node server can carry out local communication or remote communication with the second video network terminal. In the actual service handling process, a service application party applies for handling services on a first video network terminal, and the first video network terminal sends service request data to a remote video network node server. And the service accepting party completes the service handling proposed by the service applying party on the second video network terminal and sends service handling data to the video network node server. The node server of the video network can send the service application data and the service transaction data to a printer of a service application party, the printer outputs a printing result, and the service application party can obtain the printing result. When the embodiment of the invention is used for transacting the remote service, the service application party can obtain the service transaction application form and the service transaction receipt form from the local printer, so that the printing process for transacting the remote service is optimized, and the service transaction experience of the service application party is improved.
It should be noted that, for simplicity of description, the method embodiments are described as a series of acts or combination of acts, but those skilled in the art will recognize that the present invention is not limited by the illustrated order of acts, as some steps may occur in other orders or concurrently in accordance with the embodiments of the present invention. Further, those skilled in the art will appreciate that the embodiments described in the specification are presently preferred and that no particular act is required to implement the invention.
Referring to fig. 7, a block diagram of a node server of an internet of view in an embodiment of a system for processing service data according to the present invention is shown, where the system may be applied to an internet of view, where the internet of view includes a first terminal of the internet of view, a second terminal of the internet of view, a printer, and a node server of the internet of view, where the node server of the internet of view communicates with the first terminal of the internet of view, the second terminal of the internet of view, and the printer, the first terminal of the internet of view, and the second terminal of the internet of view, respectively, are located in the same area, and the printer, the node server of the internet of view, and the second terminal of the internet of view, are located in different areas, where the:
a receiving module 701, configured to receive service request data from the first video network terminal, where the first video network terminal is configured to respond to a service request operation of a first user, and generate the service request data according to a preset service template corresponding to the service request operation; the receiving module 701 is further configured to receive service transaction data from the second video network terminal, where the second video network terminal is configured to generate the service transaction data in response to a service transaction operation of a second user for the service request data; a transmission module 702, configured to send the service request data and the service transaction data to the printer according to a preconfigured first downlink communication link, where the printer is configured to print the service request data and the service transaction data, and output a print result for the first user.
In a preferred embodiment of the present invention, the node server of the visual network further comprises: the application forwarding module 703 is configured to receive audio/video communication request data from the second video network terminal before the receiving module 701 receives service transaction data from the second video network terminal, and send the audio/video communication request data to the first video network terminal according to a second downlink communication link configured in advance; the second video network terminal is also used for responding to the audio and video communication request operation of the second user for the service request data and generating the audio and video communication request data; the first video network terminal is also used for responding to the audio and video communication response operation of the first user aiming at the audio and video communication request data, collecting the first audio and video data of the first user and transmitting the first audio and video data to the video network node server.
In a preferred embodiment of the present invention, the node server of the visual network further comprises: the audio and video communication module 704 is configured to send the first audio and video data to the second video network terminal according to a preconfigured third downlink communication link after the video network node server receives the first audio and video data, and receive second audio and video data from the second video network terminal; and sending the second audio and video data to the first video networking terminal according to the second downlink communication link.
In a preferred embodiment of the present invention, the first video network terminal is configured to respond to a service selection operation and a number calling operation of the first user, and generate the service request data according to the service template corresponding to the service selection operation and the service number corresponding to the number calling operation.
In a preferred embodiment of the present invention, the first internet of view terminal communicates with the internet of view node server remotely through an OkHttp technology, and the second internet of view terminal communicates with the internet of view node server remotely through an Ajax technology.
For the system embodiment, since it is basically similar to the method embodiment, the description is simple, and for the relevant points, refer to the partial description of the method embodiment.
The embodiments in the present specification are described in a progressive manner, each embodiment focuses on differences from other embodiments, and the same and similar parts among the embodiments are referred to each other.
As will be appreciated by one skilled in the art, embodiments of the present invention may be provided as a method, apparatus, or computer program product. Accordingly, embodiments of the present invention may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, embodiments of the present invention may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.
Embodiments of the present invention are described with reference to flowchart illustrations and/or block diagrams of methods, terminal devices (systems), and computer program products according to embodiments of the invention. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing terminal to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing terminal, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing terminal to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.
These computer program instructions may also be loaded onto a computer or other programmable data processing terminal to cause a series of operational steps to be performed on the computer or other programmable terminal to produce a computer implemented process such that the instructions which execute on the computer or other programmable terminal provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.
While preferred embodiments of the present invention have been described, additional variations and modifications of these embodiments may occur to those skilled in the art once they learn of the basic inventive concepts. Therefore, it is intended that the appended claims be interpreted as including preferred embodiments and all such alterations and modifications as fall within the scope of the embodiments of the invention.
Finally, it should also be noted that, herein, relational terms such as first and second, and the like may be used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Also, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or terminal that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or terminal. Without further limitation, an element defined by the phrase "comprising an … …" does not exclude the presence of other like elements in a process, method, article, or terminal that comprises the element.
The above detailed description is provided for a service data processing method and a service data processing system, and a specific example is applied in this document to explain the principle and the implementation of the present invention, and the description of the above embodiment is only used to help understanding the method and the core idea of the present invention; meanwhile, for a person skilled in the art, according to the idea of the present invention, there may be variations in the specific embodiments and the application scope, and in summary, the content of the present specification should not be construed as a limitation to the present invention.

Claims (10)

1. A method for processing service data is applied to a video network, wherein the video network comprises a first video network terminal, a second video network terminal, a printer and a video network node server, wherein the video network node server is respectively communicated with the first video network terminal, the second video network terminal and the printer, the printer is positioned in the same area as the first video network terminal, and the printer is positioned in different areas as the video network node server and the second video network terminal, and the method comprises the following steps:
the video network node server receives service request data from the first video network terminal, and the first video network terminal is used for responding to service request operation of a first user and generating the service request data according to a preset service template corresponding to the service request operation;
the node server of the video network receives service handling data from the second video network terminal, and the second video network terminal is used for responding to the service handling operation of a second user for the service request data and generating the service handling data;
and the video network node server sends the service request data and the service transaction data to the printer according to a first preset downlink communication link, and the printer is used for printing the service request data and the service transaction data and outputting a printing result to the first user.
2. The method for processing service data according to claim 1, wherein before the step of receiving the service transaction data from the second video network terminal by the video network node server, the method further comprises:
the video network node server receives audio and video communication request data from the second video network terminal and sends the audio and video communication request data to the first video network terminal according to a second downlink communication link configured in advance;
the second video network terminal is also used for responding to the audio and video communication request operation of the second user for the service request data and generating the audio and video communication request data;
the first video network terminal is also used for responding to the audio and video communication response operation of the first user aiming at the audio and video communication request data, collecting the first audio and video data of the first user and transmitting the first audio and video data to the video network node server.
3. The method for processing the service data according to claim 2, wherein after the first audio/video data is received by the node server of the video networking, the method further comprises:
the video network node server sends the first audio and video data to the second video network terminal according to a third downlink communication link configured in advance, and receives second audio and video data from the second video network terminal;
and the video network node server sends the second audio and video data to the first video network terminal according to the second downlink communication link.
4. The method for processing the service data according to any one of claims 1 to 3, wherein the first video network terminal is configured to respond to a service selection operation and a number calling operation of the first user, and generate the service request data according to the service template corresponding to the service selection operation and a service number corresponding to the number calling operation.
5. The method for processing service data according to any one of claims 1 to 3, wherein the first terminal of the video network communicates with the node server of the video network remotely through OkHttp technology, and the second terminal of the video network communicates with the node server of the video network remotely through Ajax technology.
6. The utility model provides a processing system of service data, its characterized in that, the system is applied to in the video networking, the video networking includes first video networking terminal, second video networking terminal, printer and video networking node server, wherein, video networking node server respectively with first video networking terminal second video networking terminal with the printer communication, the printer with first video networking terminal is located the same region, the printer with video networking node server with second video networking terminal is located different regions, video networking node server includes:
the receiving module is used for receiving service request data from the first video network terminal, and the first video network terminal is used for responding to service request operation of a first user and generating the service request data according to a preset service template corresponding to the service request operation;
the receiving module is further configured to receive service transaction data from the second video network terminal, and the second video network terminal is configured to generate the service transaction data in response to a service transaction operation of a second user for the service request data;
and the transmission module is used for sending the service request data and the service handling data to the printer according to a first preset downlink communication link, and the printer is used for printing the service request data and the service handling data and outputting a printing result for the first user.
7. The system for processing traffic data according to claim 6, wherein the node server of the visual networking further comprises: the application forwarding module is used for receiving audio and video communication request data from the second video network terminal before the receiving module receives service transaction data from the second video network terminal, and sending the audio and video communication request data to the first video network terminal according to a second downlink communication link configured in advance;
the second video network terminal is also used for responding to the audio and video communication request operation of the second user for the service request data and generating the audio and video communication request data;
the first video network terminal is also used for responding to the audio and video communication response operation of the first user aiming at the audio and video communication request data, collecting the first audio and video data of the first user and transmitting the first audio and video data to the video network node server.
8. The system for processing traffic data according to claim 7, wherein the node server of the visual networking further comprises:
the audio and video communication module is used for sending the first audio and video data to the second video network terminal according to a third downlink communication link configured in advance after the video network node server receives the first audio and video data, and receiving the second audio and video data from the second video network terminal; and sending the second audio and video data to the first video networking terminal according to the second downlink communication link.
9. The system for processing service data according to any one of claims 6 to 8, wherein the first video network terminal is configured to generate the service request data according to the service template corresponding to the service selection operation and the service number corresponding to the number calling operation in response to the service selection operation and the number calling operation of the first user.
10. A system for processing service data according to any one of claims 6 to 8, wherein the first terminal of the video network communicates with the node server of the video network remotely by OkHttp technology, and the second terminal of the video network communicates with the node server of the video network remotely by Ajax technology.
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