CN109928291B - User guidance system and user guidance method - Google Patents

User guidance system and user guidance method Download PDF

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CN109928291B
CN109928291B CN201811365656.8A CN201811365656A CN109928291B CN 109928291 B CN109928291 B CN 109928291B CN 201811365656 A CN201811365656 A CN 201811365656A CN 109928291 B CN109928291 B CN 109928291B
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travel time
predicted
elevator
destination floor
value
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CN109928291A (en
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小林径
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Toshiba Elevator and Building Systems Corp
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Toshiba Elevator Co Ltd
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Abstract

The present invention relates to a user guidance system and a user guidance method. According to one embodiment of the present invention, a user guidance system includes: a group management control device for controlling a plurality of elevators in a predetermined building; a destination floor registration device which registers a destination floor call related to an elevator; and a floor information detection device that detects information relating to the state of the floor within the building. The control device predicts the congestion state in the building according to the information, and calculates the 1 st predicted moving time when the elevator is used for moving to the destination floor called by the destination floor and the 2 nd predicted moving time when the elevator is used for moving to the destination floor called by the destination floor by using the moving mechanism except the elevator according to the congestion state. When the 2 nd predicted movement time is shorter than the 1 st predicted movement time, the registration device transmits an instruction to cancel the registration of the destination floor call to the group management control device according to a selection operation without using an elevator.

Description

User guidance system and user guidance method
Technical Field
Embodiments of the present disclosure relate to a user guidance system and a user guidance method.
Background
The method comprises the following steps: in order for a user to be able to reach a target floor in a building more quickly, it is predicted which of an elevator and a moving mechanism other than an elevator will reach the target floor more quickly, and the user is guided to the faster side. Examples of the moving mechanism other than the elevator are an escalator and a staircase.
Disclosure of Invention
However, the conventional method does not take into account the congestion status in the building, and therefore the prediction may be inaccurate. For example, the following may occur: when guiding a user to an escalator based on the prediction, it takes a longer time than the prediction due to the congestion of a route to the escalator, and it is actually faster to use an elevator. As described above, the conventional method has a problem that time loss due to congestion when a user moves in a building is not considered.
According to one embodiment of the present invention, a user guidance system includes: a group management control device for controlling a plurality of elevators in a predetermined building; a destination floor registration device that registers a destination floor call related to the elevator; and a floor information detection device that detects information relating to a state of a floor in the building, the group management control device including: a prediction unit that predicts a congestion state in the building based on the information detected by the floor information detection device; a 1 st calculation unit that calculates a 1 st predicted travel time when the elevator is moved to a destination floor called by the destination floor, based on the congestion status; and a 2 nd calculation unit that calculates a 2 nd predicted travel time when the elevator is moved to the destination floor called by the destination floor using a movement means other than the elevator, based on the congestion status, the destination floor registration device including: a display unit that displays whether or not to use a message for a selection operation of the elevator when the 2 nd predicted travel time is shorter than the 1 st predicted travel time; and a transmission unit that transmits, to the group management control device, an instruction to cancel registration of the destination floor call when a selection operation that does not use the elevator is input to the destination floor registration device.
Drawings
Fig. 1 is a schematic diagram showing a configuration of a user guidance system according to embodiment 1.
Fig. 2 is a flowchart showing the operation of the user guidance system according to embodiment 1.
Fig. 3 is a flowchart showing details of step S2 in fig. 2.
Fig. 4 is a flowchart showing details of step S3 in fig. 2.
Fig. 5 is a diagram illustrating an example of congestion determination according to embodiment 1.
Fig. 6 is a diagram illustrating an example of use of the camera according to embodiment 1.
Fig. 7 is a diagram illustrating an example of use of the human body sensor (human body sensor or motion detector) according to embodiment 1.
Fig. 8 is a diagram illustrating a use example of a beacon (beacon) terminal according to embodiment 1.
Fig. 9 is a diagram for explaining an example of the operation of the user guidance system according to embodiment 1.
Fig. 10 is a schematic diagram showing the configuration of the user guidance system according to embodiment 2.
Fig. 11 is a diagram illustrating an example of data collection according to embodiment 2.
Fig. 12 is a diagram for explaining an example of the operation of the user guidance system according to embodiment 2.
Fig. 13 is a diagram for explaining an example of the operation of the user guidance system according to embodiment 3.
Fig. 14 is a schematic diagram showing the configuration of the user guidance system according to embodiment 4.
Fig. 15 is a diagram illustrating an example of data acquisition according to embodiment 4.
Fig. 16 is a diagram illustrating an example of the operation of the user guidance system according to embodiment 4.
Fig. 17 is a diagram illustrating an example of device ID identification according to embodiment 4.
Fig. 18 is a schematic diagram showing the configuration of the user guidance system according to embodiment 5.
Fig. 19 is a diagram for explaining an example of the operation of the user guidance system according to embodiment 5.
Detailed Description
Embodiments of the present invention will be described below with reference to the drawings. In fig. 1 to 19, the same or similar components are denoted by the same reference numerals, and redundant description thereof is omitted.
(embodiment 1)
Fig. 1 is a schematic diagram showing a configuration of a user guidance system according to embodiment 1.
The user guidance system of fig. 1 is installed in a predetermined building including an elevator and a movement mechanism other than the elevator, and has a function of guiding a user to the movement mechanism that can reach a target floor more quickly. As an example, the building includes 4 elevators. The user guidance system of fig. 1 is composed of elevator control devices 1 to 4, a group management control device 5, a destination floor registration device 6, a floor information detection device 7, and a beacon transmitter 8.
The elevator control devices 1 to 4 control the operation of the corresponding elevator. The group management control device 5 controls 4 elevators in the building via the elevator control devices 1 to 4. The destination floor registration device 6 registers the destination floor calls relating to these elevators. The floor information detection device 7 detects information related to the state of the floor in the building. The beacon transmitter 8 is provided for a beacon in the building.
For example, when the destination floor registration device 6 registers a destination floor call, the group management control device 5 performs assignment control of a car for the destination floor call. The number of elevator sections in the building may be 4 or more.
The floor information detection device 7 includes at least one of a camera 31, a human detection sensor 32, and a beacon terminal 33. The camera 31 photographs the floor inside the building and transmits the photographed image to the group management control device 5. The human detection sensor 32 detects the movement of a person located in the floor, and transmits the detection result (sensor data) to the group management control device 5. The beacon terminal 33 estimates the current position of the beacon terminal 33 on the floor from the strength of the signal received from the beacon transmitter 8, and transmits the estimation result (position information) to the destination floor registration device 6. The position information is also transmitted to the group management control device 5 via the destination floor registration device 6. Examples of the beacon terminal 33 include an id (identification) card and an electronic device held by each user.
The group management control device 5 includes a prediction unit 11, a 1 st calculation unit 12, a 2 nd calculation unit 13, and an output unit 14. The destination floor registration device 6 includes a display unit 21 and a transmission/reception unit 22.
The prediction unit 11 predicts the congestion state (degree of congestion) and the traffic in the building based on the detected information detected by the floor information detection device 7. For example, the prediction unit 11 predicts the traffic situation and the traffic flow of the floor based on the image received from the camera 31, the sensor data received from the human detection sensor 32, or the position information received from the beacon terminal 33.
When a destination floor call is registered by the destination floor registration device 6, the 1 st calculation unit 12 calculates the 1 st predicted movement time in the case of moving to the destination floor called by the destination floor using an elevator. For example, when a destination floor call for movement from 1F to 4F is registered, the 1 st predicted movement time when the elevator is moved from 1F to 4F is calculated. In this case, the 1 st calculating unit 12 calculates the 1 st predicted travel time based on the congestion status predicted by the predicting unit 11. This makes it possible to predict the travel time of the elevator in accordance with the congestion state.
When a destination floor call is registered by the destination floor registration device 6, the 2 nd calculation unit 13 calculates the 2 nd predicted movement time when the elevator moves to the destination floor called by the destination floor using a movement means other than the elevator. For example, when a destination floor call for movement from 1F to 4F is registered, the 2 nd predicted movement time when the movement means other than the elevator is used to move from 1F to 4F is calculated. Examples of the moving mechanism other than the elevator are an escalator and a staircase. At this time, the 2 nd calculating unit 13 calculates the 2 nd predicted travel time based on the congestion status predicted by the predicting unit 11. Thus, the travel time of the travel means other than the elevator can be predicted in accordance with the congestion state.
The output unit 14 compares the 1 st predicted travel time calculated by the 1 st calculation unit 12 with the 2 nd predicted travel time calculated by the 2 nd calculation unit 13, and outputs the comparison result to the destination floor registration device 6. For example, the output unit 14 outputs a comparison result that the 2 nd predicted movement time is longer than the 1 st predicted movement time or a comparison result that the 2 nd predicted movement time is shorter than the 1 st predicted movement time.
When the 2 nd predicted travel time is shorter than the 1 st predicted travel time, the display unit 21 displays a message indicating whether or not to use the elevator for the selection operation on a display screen provided on a floor in the building. For example, will "will escalator be used faster, will elevator be used? "this message is displayed on the display screen (refer to fig. 1).
The user who sees the message can perform an operation of selecting whether or not to use the elevator with respect to the destination floor registration device 6. For example, when the display screen is a touch panel, the display unit 21 displays "use" and "not use" buttons together with the message. The user can perform the selection operation of whether to use the elevator by touching any one of the buttons. The button for selecting the operation may be a physical button provided in the vicinity of the display screen instead of a virtual button on the display screen.
When a selection operation of not using an elevator is input to the destination floor registration device 6, the transmission/reception unit 22 transmits an instruction to cancel registration of a destination floor call to the group management control device 5. In this case, the group management control device 5 cancels the registration of the destination floor call and stops the assignment of the car to the destination floor call. The transmitter/receiver unit 22 also has a function of receiving the position information from the beacon terminal 33 and transmitting the position information to the group management control device 5.
As described above, in the present embodiment, the 1 st and 2 nd predicted travel times are calculated in accordance with the congestion status in the building, and when the 2 nd predicted travel time is shorter than the 1 st predicted travel time, the user is guided to the travel means other than the elevator. Thus, the appropriate movement mechanism for guiding the user can be predicted with high accuracy in consideration of the time loss due to congestion. Therefore, according to the present embodiment, it is possible to reduce the prediction inaccuracy of the appropriate moving mechanism, and to provide appropriate guidance to the user.
Specifically, when the 2 nd predicted travel time is shorter than the 1 st predicted travel time, the user guidance system of the present embodiment displays a message on the display screen as to whether or not to use the elevator for the selection operation. Thereby, the user can be made sure which of continuation and cancellation of the desired destination floor call is desired.
For example, when the user wishes to use an escalator, the user performs an operation of selecting not to use an elevator. In this case, the user goes to the escalator after the selection operation, and the group management control device 5 cancels the registration of the destination floor call.
On the other hand, when the user desires to use the elevator, the user performs a selection operation of using the elevator. In this case, the user goes to the elevator after the selection operation, and the group management control device 5 maintains the registration of the destination floor call. Further, the user guidance system may maintain the registration of the destination floor call by default without any selection operation by the user. This is because the call registration is maintained in order to avoid complaints that the call car is not yet registered, or in order to avoid direct travel to the elevator waiting hall in consideration of the missed guide display.
The output unit 14 may output the 1 st predicted movement time and the 2 nd predicted movement time instead of the result of comparing the 1 st predicted movement time and the 2 nd predicted movement time. In this case, the comparison between the 1 st predicted movement time and the 2 nd predicted movement time is performed by the display unit 21.
The output unit 14 may output an instruction to display the message instead of the result of comparing the 1 st predicted movement time with the 2 nd predicted movement time. In this case, the display unit 21 displays "is the escalator used faster and the elevator is used? "this message.
The 2 nd calculating unit 13 may calculate a plurality of 2 nd predicted travel times such as the 2 nd predicted travel time in the case of using an escalator or the 2 nd predicted travel time in the case of using a staircase. In this case, when the two 2 nd predicted travel times are shorter than the 1 st predicted travel time, the display section 21 may display "is the escalator and the stairway used faster, is the elevator used? "this message. On the other hand, in the case where the 2 nd predicted travel time of the escalator is longer than the 1 st predicted travel time and the 2 nd predicted travel time of the stairway is shorter than the 1 st predicted travel time, the display unit 21 can display "is the elevator to be used faster if the stairway is used? "this message.
Next, a specific example of the operation of the user guidance system according to the present embodiment will be described with reference to fig. 2 to 9. Here, a case is assumed where a user who wants to move from floor 1 to floor 4 registers a destination floor call in a building provided with an elevator and an escalator. Specifically, the following is assumed: in fig. 9 the user is in the position indicated by a white circle, the escalator and the elevator are in the position shown in fig. 9, and the user registers a destination floor call by means of the destination floor registration device 6 shown in fig. 9.
Fig. 2 is a flowchart showing the operation of the user guidance system according to embodiment 1.
First, when the group management control device 5 detects the registration of a destination floor call in step S1, the 1 st calculating unit 12 calculates the travel time (1 st predicted travel time) X when the user moves to the destination floor called by the destination floor using the elevator in step S2.
Fig. 3 is a flowchart showing details of step S2 in fig. 2.
First, in step S11, the 1 st calculating unit 12 calculates the moving time X1 of the elevator hall from the destination floor registration device 6 to 1F from the distance between the destination floor registration device 6 and the elevator hall of 1F. Specifically, the predicted value of the travel time X1 when the user moves from the destination floor registration device 6 to the elevator hall is calculated. The 1 st calculating unit 12 may acquire the previously calculated travel time X1 from the storage device instead of the calculated travel time X1. The movement time X1 is an example of the 1 st movement time.
Next, in step S12, the 1 st calculating unit 12 acquires information on the congestion status of the route from the destination floor registration device 6 to the elevator hall from the predicting unit 11. For example, as shown in fig. 9, congestion information indicating that there is a congestion point on the route is acquired.
Next, the 1 st calculating unit 12 determines whether or not there is a congestion point on the route based on the congestion point information in step S13. When there is a congestion on the route, the 1 st calculating unit 12 adds a penalty P1 to the travel time X1 in step S14. Thereby, the movement time X1 is corrected to "original X1" + P1. On the other hand, when there is no congestion on the route, the travel time X1 is maintained at "original X1".
Here, the penalty P1 may be represented by a correction value that takes a value P1 when there is a congestion and takes a value 0 when there is no congestion. The 1 st calculating unit 12 corrects the travel time X1 using the correction value according to the congestion status in this manner. This correction value is an example of the 1 st correction value.
Next, in step S15, the 1 st calculating unit 12 provisionally assigns a car determined to be most suitable for the destination floor call. Next, the 1 st calculating unit 12 calculates the waiting time X2 in the elevator hall for the tentative assignment in step S16.
Next, in step S17, the 1 st calculating unit 12 calculates a travel time X3 for the elevator to travel from the starting floor (1F) to the destination floor (4F). Finally, in step S18, the 1 st calculating unit 12 calculates the movement time X by summing up X1, X2, and X3 (X ═ X1+ X2+ X3). Note here that in the case where the movement time X1 is corrected to "original X1" + P1, the value of X is "original X1" + P1+ X2+ X3.
Next, in step S3, the 2 nd calculating unit 13 calculates a travel time (2 nd predicted travel time) Y (fig. 2) when the elevator car is moved to the destination floor called by the destination floor using a moving means other than the elevator.
Fig. 4 is a flowchart showing details of step S3 in fig. 2.
First, in step S21, the 2 nd calculating unit 13 calculates the moving time Y1 of the escalator hall moving from the destination floor registration device 6 to 1F from the distance between the destination floor registration device 6 and the escalator hall of 1F. Specifically, the predicted value of the travel time Y1 when the user moves from the destination floor registration device 6 to the escalator hall is calculated. The 2 nd calculating unit 13 may acquire the previously calculated travel time Y1 from the storage device instead of the calculated travel time Y1. The movement time Y1 is an example of the 2 nd movement time.
Next, in step S22, the 2 nd calculating unit 13 acquires information on the congestion status of the route from the destination floor registration device 6 to the escalator hall from the predicting unit 11. For example, as shown in fig. 9, congestion information indicating that there is no congestion on the route is acquired.
Next, the 2 nd calculating unit 13 determines whether or not there is a congestion point on the route based on the congestion point information in step S23. When there is a congestion on the route, the 2 nd calculating unit 13 adds a penalty P2 to the travel time Y1 in step S24. Thereby, the movement time Y1 is corrected to "original Y1" + P2. On the other hand, when there is no congestion on the route, the travel time Y1 is maintained at "original Y1".
Here, the penalty P2 may be represented by a correction value that takes a value P2 when there is a congestion and takes a value 0 when there is no congestion. The 2 nd calculating unit 13 corrects the travel time Y1 using the correction value according to the congestion status in this manner. This correction value is an example of the 2 nd correction value.
Next, in step S25, the 2 nd calculating unit 13 calculates a travel time Y2 for moving the escalator from the starting floor (1F) to the destination floor (4F). Finally, in step S26, the 2 nd calculating unit 13 calculates the movement time Y by summing up Y1 and Y2 (Y — Y1+ Y2). Note here that in the case where the movement time Y1 is corrected to "original Y1" + P2, the value of Y is "original Y1" + P2+ Y2.
Next, details of the floor information detection device 7 and the like will be described before the description of the processing after step S4 in fig. 2.
Fig. 5 is a diagram illustrating an example of congestion determination according to embodiment 1.
The prediction result of the congestion status obtained by the prediction unit 11 is displayed on the display screen of the destination floor registration device 6 as a congestion area in a plan view of the floor, as shown in fig. 5, for example. The prediction unit 11 determines the presence or absence of a crowded place based on an image received from the camera 31, sensor data received from the human detection sensor 32, or position information received from the beacon terminal 33.
Fig. 6 is a diagram illustrating an example of use of the camera 31 according to embodiment 1.
When the prediction unit 11 uses the image from the camera 31, as shown in fig. 6, a still image or a moving image obtained by imaging the route to the elevator or the escalator is used. For example, in the case where the number of people passing through the passage portion of the route is more than the threshold value, it can be determined that there is a congestion (example 1). Further, in the case where the gap between the wall of the route and the person is smaller than the threshold value, it can be determined that there is a congestion (example 2). In addition, when the number of people going to the elevator waiting hall or the escalator waiting hall in the reverse direction is more than the threshold value, it can be judged that there is a crowded place (example 3).
Fig. 7 is a diagram for explaining an example of use of the human motion sensor 32 according to embodiment 1.
When the prediction unit 11 uses sensor data from the human detection sensors 32, it is considered that a plurality of (4 in this case) human detection sensors 32 provided on the floor are used for congestion determination as shown in fig. 7. For example, when the number of people detected by a certain person sensor 32 per unit time is larger than a threshold value, it can be determined that there is a congestion in the vicinity of the person sensor 32 (example 1). In addition, when the number of people in the opposite direction to the elevator waiting hall or the escalator waiting hall is larger than the threshold value among the number of people detected by a certain person sensor 32 per unit time, it can be determined that there is a congestion near the person sensor 32 (example 2).
Fig. 7 shows the human detection sensor 32 which detects 2 persons going to the forward direction of the elevator waiting hall and 5 persons going to the reverse direction of the elevator waiting hall, and the human detection sensor 32 which detects 0 person going to the forward direction of the elevator waiting hall and 10 persons going to the reverse direction of the elevator waiting hall. When example 1 is applied to the previous human sensor 32, it is determined whether the detected number of people "2 + 5" is greater than the threshold value. When example 2 is applied to the previous human sensor 32, it is determined whether or not the detected number "5" is greater than the threshold value.
Fig. 8 is a diagram illustrating an example of use of the beacon terminal 33 according to embodiment 1.
When the prediction unit 11 uses the position information from the beacon terminal 33, the congestion determination can be performed in the same manner as when the image from the camera 31 is used. For example, in the case where the number of people passing through the passage portion of the route is more than the threshold value, it can be determined that there is a congestion (example 1). Further, in the case where the gap between the wall of the route and the person is smaller than the threshold value, it can be determined that there is a congestion (example 2). In addition, when the number of people going to the elevator waiting hall or the escalator waiting hall in the reverse direction is more than the threshold value, it can be judged that there is a crowded place (example 3).
Fig. 8 shows 5 beacon transmitters 8 provided in the floor. The beacon terminal 33 receives a signal periodically transmitted by the beacon transmitter 8, estimates the distance between the beacon transmitter 8 and the beacon terminal 33 from the intensity of the signal, and estimates the current position of the beacon terminal 33 from the estimation result of the distance. The estimation result of the position (position information) is transmitted to the destination floor registration device 6. The process of estimating the positional information by the beacon terminal 33 can be performed by using a known general method, for example.
The respective thresholds shown in the descriptions of fig. 6 to 8 may be appropriately set according to the width of the channel, for example.
Fig. 9 is a diagram for explaining an example of the operation of the user guidance system according to embodiment 1.
As shown in fig. 9 (1), when the registration of the destination floor call from 1F to 4F occurs, the 1 st calculating unit 12 calculates the moving time X1 of the elevator hall moving from the destination floor registration device 6 to 1F, the waiting time X2 of the elevator hall at 1F, and the moving time X3 of the elevator moving from 1F to 4F (step S2). Here, the movement time X1 is 15 seconds +5 seconds, the waiting time X2 is 15 seconds, and the movement time X3 is 21 seconds. The travel time X1 corresponds to X1 before correction in 15 seconds, and corresponds to a penalty P1 (5 seconds). Therefore, the 1 st predicted movement time X when the elevator is moved from 1F to 4F is 56 seconds. Fig. 9 shows a case where the machine number 2 as the best car at this time is tentatively assigned in step S15.
When the registration of the destination floor call from 1F to 4F occurs, the 2 nd calculating unit 13 calculates the moving time Y1 of the escalator hall moving from the destination floor registration device 6 to 1F and the moving time Y2 of the escalator moving from 1F to 4F (step S3). Here, the movement time Y1 is 10 seconds, and the movement time Y2 is 30 seconds. The travel time Y1 corresponds to Y1 before correction, and no penalty P2 (5 seconds) is added to Y1. Therefore, the 2 nd predicted travel time Y in the case of moving from 1F to 4F using the escalator is 40 seconds.
Next, referring to fig. 2 and 9, the processing after step S4 of fig. 2 will be described.
After steps S2 and S3 are completed, the output unit 14 compares the 1 st predicted movement time X with the 2 nd predicted movement time Y in step S4.
In the case where X ≦ Y, it is advantageous to use an elevator, and therefore, the group management control apparatus 5 actually registers the tentative assignment of the car in step S5.
In the case where X > Y, it is advantageous to use the escalator, and therefore, the display part 21 will "use the escalator faster, use the elevator? "this message is displayed on the display screen.
Thereafter, if the user selects "use elevator" (yes at step S7), the transmitter/receiver unit 22 transmits a command for actually registering the temporary assignment of the car to the group management control device 5 at step S8.
On the other hand, if the user selects "not to use the elevator" (no at step S7), the transmitter/receiver unit 22 outputs a command to cancel the destination floor call and the provisional assignment to the group management control device 5 at step S9.
In fig. 9, the 1 st predicted movement time X is 56 seconds, the 2 nd predicted movement time Y is 40 seconds, and X > Y holds. Therefore, the display unit 21 displays "is the escalator used faster and the elevator is used? "this message. Then, when the user selects "not to use the elevator", the transmission/reception unit 22 outputs a command to cancel the destination floor call and the provisional allocation to the group management control device 5 as shown in (3) of fig. 9.
As described above, in the present embodiment, the 1 st predicted travel time X and the 2 nd predicted travel time Y are calculated in conjunction with the congestion status in the building, and when the 2 nd predicted travel time Y is shorter than the 1 st predicted travel time X, the user is guided to the travel means other than the elevator. Therefore, according to the present embodiment, it is possible to reduce prediction inaccuracy in predicting a movement mechanism that guides a user appropriately, and to guide the user appropriately.
The value of the penalty P1 is a fixed value (5 seconds) in the present embodiment, but may be changed according to the congestion status or the like. For example, the value of the penalty P1 may also be increased according to the number of congestion locations on the path. The same is true for the penalty P2.
(embodiment 2)
Fig. 10 is a schematic diagram showing the configuration of the user guidance system according to embodiment 2. The group management control device 5 shown in fig. 10 includes a storage unit 15 in addition to the components shown in fig. 1.
The group management control device 5 of the present embodiment acquires actual measurement data of a travel time X1 for moving from the destination floor registration device 6 to an elevator and actual measurement data of a travel time Y1 for moving from the destination floor registration device 6 to a moving means other than an elevator using position information from the beacon terminal 33, and stores the actual measurement data of the travel times X1 and Y1 in the storage unit 15. Thus, the group management control device 5 can collect the travel times X1 and Y1 actually required for various users to travel to the elevator or escalator in the storage unit 15. Hereinafter, the measured data of the travel times X1 and Y1 are also referred to as measured values of the travel times X1 and Y1.
When actual measurement data of the travel time X1 when a user moves to an elevator is stored, the group management control device 5 also stores information related to the congestion status of the route when the user moves to the elevator. The congestion status is predicted by the prediction unit 11 based on information from the floor information detection device 7. Similarly, when storing the measured data of the travel time Y1 when a user moves to a travel means other than an elevator, the group management control device 5 stores information on the congestion status of the route when the user moves to the travel means other than the elevator.
The group management control device 5 of the present embodiment compares the predicted value and the measured value of the travel time X1 and the predicted value and the measured value of the travel time Y1 using the data stored in the storage unit 15. Then, when the difference between the predicted value and the measured value of the travel time X1 is large, the group management control device 5 changes the value of the penalty P1 from 5 seconds. Similarly, when the difference between the predicted value and the measured value of the travel time Y1 is large, the group management control device 5 changes the value of the penalty P2 from 5 seconds. Next, details of this processing will be described with reference to fig. 11 and 12.
Fig. 11 is a diagram illustrating an example of data collection according to embodiment 2.
The group management control device 5 tracks the position of the beacon terminal 33 using the position information from the beacon terminal 33, and thereby records the measurement values of the travel times X1 and Y1 of the various beacon terminals 33 (users) together with the congestion status. Fig. 11 illustrates the measured values "28 seconds, 26 seconds, 22 seconds …" of the travel time X1 in the case where there is a congestion and the measured values "22 seconds, 18 seconds, 20 seconds …" of the travel time X1 in the case where there is no congestion. Fig. 11 shows only the measured value of the travel time X1, but the measured value of the travel time Y1 is also recorded in the storage unit 15.
Fig. 12 is a diagram for explaining an example of the operation of the user guidance system according to embodiment 2.
In embodiment 1, the predicted value of the travel time X1 before correction is 15 seconds, and the penalty P1 is 5 seconds. Therefore, when the predicted value of the travel time X1 is corrected by the penalty P1, the corrected predicted value of the travel time X1 is 20 seconds.
In the present embodiment, the corrected predicted travel time X1 is compared with the average value of the measured values "28 seconds, 26 seconds, and 22 seconds …" of the travel time X1 in the case where there is a congestion. Here, if the average value is 25 seconds, the difference between the corrected predicted value "20 seconds" of the travel time X1 and the average value "25 seconds" is large. When the difference between the predicted value and the average value is larger than the threshold value, the 1 st calculating unit 12 changes the value of the penalty P1 so as to reduce the difference. Fig. 12 shows an example of changing the value of the penalty P1 from 5 seconds to 10 seconds.
In the present embodiment, the corrected predicted travel time Y1 is further compared with the average of the measured values of the travel time Y1 when there is a congestion. When the difference between the predicted value and the average value is larger than the threshold value, the 2 nd calculating unit 13 changes the value of the penalty P2 so as to reduce the difference.
As described above, the group management control device 5 according to the present embodiment changes the value of the penalty P1 according to the average of the measured values of the travel time X1, and changes the value of the penalty P2 according to the average of the measured values of the travel time Y1. Therefore, according to the present embodiment, the accuracy of the 1 st predicted movement time X and the 2 nd predicted movement time Y can be improved.
(embodiment 3)
The configuration of the user guidance system of the present embodiment is the same as that of embodiment 2, as shown in fig. 10. Note that the data acquisition example of the present embodiment is also the same as that of embodiment 2, as shown in fig. 11. On the other hand, the operation of the user guidance system according to the present embodiment is shown in fig. 13, which will be described later.
Fig. 13 is a diagram for explaining an example of the operation of the user guidance system according to embodiment 3.
In embodiment 1, the predicted value of the travel time X1 before correction is 15 seconds, and the penalty P1 is 5 seconds. Therefore, when the predicted value of the travel time X1 is corrected by the penalty P1, the corrected predicted value of the travel time X1 is 20 seconds.
In the present embodiment, the predicted value of the travel time X1 before correction is compared with the average value of the measured values "22 seconds, 18 seconds, and 20 seconds …" of the travel time X1 in the case where there is no congestion. Here, if the average value is 18 seconds, the difference between the predicted value "15 seconds" before correction of the travel time X1 and the average value "18 seconds" is large. When the difference between the predicted value and the average value is larger than the threshold value, the 1 st calculating unit 12 changes the predicted value from 15 seconds to the average value. Fig. 13 shows an example in which the predicted value of the travel time X1 before correction is changed from 15 seconds to 18 seconds.
In the present embodiment, the predicted value of the travel time Y1 before correction is further compared with the average value of the measured values of the travel time Y1 in the case where there is no congestion. When the difference between the predicted value and the average value is larger than the threshold value, the 2 nd calculating unit 13 changes the predicted value from 10 seconds to the average value.
As described above, the group management control device 5 according to the present embodiment changes the predicted value of the travel time X1 before correction based on the average value of the measured values of the travel time X1, and changes the predicted value of the travel time Y1 before correction based on the average value of the measured values of the travel time Y1. Therefore, according to the present embodiment, as in embodiment 2, the accuracy of the 1 st predicted movement time X and the 2 nd predicted movement time Y can be improved.
Further, the comparison between the predicted value and the measured value in embodiment 2 is related to the walking speed of the user in the case of congestion, and it is checked whether or not the predicted speed deviates from the actual speed. On the other hand, the comparison between the predicted value and the measured value in embodiment 3 relates to the walking speed of the user in the case of no congestion, and confirms whether or not the predicted speed deviates from the actual speed. According to these embodiments, the deviation of the predicted speed from the actual speed can be reduced.
(embodiment 4)
Fig. 14 is a schematic diagram showing the configuration of the user guidance system according to embodiment 4. The group management control device 5 shown in fig. 14 includes a personal storage unit 16 in addition to the components shown in fig. 1.
The group management control device 5 of the present embodiment acquires actual measurement data of the travel time X1 of the movement from the destination floor registration device 6 to the elevator and actual measurement data of the travel time Y1 of the movement from the destination floor registration device 6 to the movement means other than the elevator using the position information from the beacon terminal 33, and stores the actual measurement data of the travel times X1 and Y1 in the personal storage unit 16. This is the same as in embodiments 2 and 3. Hereinafter, the measured data of the travel times X1 and Y1 are also referred to as measured values of the travel times X1 and Y1.
When actual measurement data of the travel time X1 when a user moves to an elevator is stored, the group management control device 5 stores information on the congestion status of the route when the user moves to the elevator together with the device ID of the beacon terminal 33. This enables management of the actual measurement data for each individual person. Similarly, when storing the measured data of the travel time Y1 when a user moves to a travel means other than an elevator, the group management control device 5 stores information on the congestion status of the route when the user moves to the travel means other than the elevator together with the device ID of the beacon terminal 33.
The group management control device 5 of the present embodiment compares the predicted value and the measured value of the travel time X1 and the predicted value and the measured value of the travel time Y1 for each person (for each device ID) using the data in the personal storage unit 16. Then, when the difference between the predicted value and the measured value of the travel time X1 of a certain user is large, the group management control device 5 changes the predicted value of the travel time X1 of the user. Similarly, when the difference between the predicted value and the measured value of the travel time Y1 of a certain user is large, the group management control device 5 changes the predicted value of the travel time Y1 of the user. Next, details of this processing will be described with reference to fig. 15 to 17.
Fig. 15 is a diagram illustrating an example of data acquisition according to embodiment 4.
The group management control device 5 tracks the position of the beacon terminal 33 using the position information from the beacon terminal 33, and thereby records the measurement values of the travel times X1 and Y1 of the various beacon terminals 33 (users) together with the congestion status. Fig. 15 illustrates measured values "11 seconds, 12 seconds, and 13 seconds …" of the moving time X1 of the device ID "a" in the case of no congestion and measured values "16 seconds and 17 seconds …" of the moving time X1 of the device ID "B" in the case of no congestion. Fig. 15 shows only the measured value of the travel time X1, but the measured value of the travel time Y1 is also recorded in the personal storage unit 16.
Fig. 16 is a diagram illustrating an example of the operation of the user guidance system according to embodiment 4.
In embodiment 1, the predicted value of the travel time X1 before correction is 15 seconds, and the penalty P1 is 5 seconds. Therefore, when the predicted value of the travel time X1 is corrected by the penalty P1, the corrected predicted value of the travel time X1 is 20 seconds.
In the present embodiment, the predicted value of the travel time X1 before correction is compared with the average value of the measured values of the travel time X1 of each individual when there is no congestion. For example, the predicted value of the travel time X1 before correction is compared with the average value of the measured values "11 seconds, 12 seconds, and 13 seconds …" of the travel time X1 of the equipment ID "a" when there is no congestion. Here, if the average value is 12 seconds, the difference between the predicted value "15 seconds" before correction of the travel time X1 and the average value "12 seconds" is large. When the difference between the predicted value and the average value is larger than the threshold value, the 1 st calculating unit 12 changes the predicted value of the equipment ID "a" from 15 seconds to the average value. Fig. 16 shows an example in which the predicted value of the movement time X1 of the device ID "a" before correction is changed from 15 seconds to 12 seconds.
In the present embodiment, the predicted value of the travel time Y1 before correction is further compared with the average value of the measured values of the travel time Y1 of each individual when there is no congestion. For example, the predicted value of the travel time Y1 before correction is compared with the average value of the measured values of the travel time Y1 of the device ID "a" in the case where there is no congestion. When the difference between the predicted value and the average value is larger than the threshold value, the 2 nd calculating unit 13 changes the predicted value of the equipment ID "a" from 10 seconds to the average value.
In this way, in the present embodiment, the predicted value of the travel time X1 before correction and the predicted value of the travel time Y1 before correction can be changed for each person. For example, the predicted value of the movement time X1 of the device ID "a" before correction is changed from 15 seconds to 12 seconds.
The 15 seconds value is calculated assuming that the walking speed of the average user is 80 m/min. However, from this value of 12 seconds, the walking speed of the user who knows the device ID "a" is 100 m/min, which is 1.25 times the walking speed of the general user. According to the present embodiment, by changing the predicted value of the device ID "a" from 15 seconds to 12 seconds, the deviation between the predicted speed and the actual speed of the user can be reduced.
In the present embodiment, the predicted values of the travel times X1 and Y1 are changed for each person, but the values of the penalty points P1 and P2 may be changed for each person.
Fig. 17 is a diagram illustrating an example of device ID identification according to embodiment 4.
The user guidance system of the present embodiment can determine that the user of the device ID "a" has made a registration of a destination floor call by the fact that the user of the device ID "a" has registered a destination floor call while stopped in front of the destination floor registration device 6. In this case, the user guidance system of the present embodiment changes the predicted values of the travel times X1 and Y1 to the predicted values for the user of the device ID "a".
As described above, the group management control device 5 according to the present embodiment changes the predicted value of the travel time X1 before correction for each individual based on the average value of the measured values of the travel time X1 for each individual, and changes the predicted value of the travel time Y1 before correction for each individual based on the average value of the measured values of the travel time Y1 for each individual. Therefore, according to the present embodiment, the accuracy of the 1 st predicted movement time X and the 2 nd predicted movement time Y can be further improved as compared with the 2 nd and 3 rd embodiments.
On the other hand, embodiments 2 and 3 have an advantage that the accuracy of the 1 st predicted movement time X and the 2 nd predicted movement time Y can be relatively easily improved.
(embodiment 5)
Fig. 18 is a schematic diagram showing the configuration of the user guidance system according to embodiment 5. The user guidance system of fig. 18 has the mobile terminal 9 as a component in addition to the components shown in fig. 1. Examples of the mobile terminal 9 are a mobile phone, a smart phone.
In the present embodiment, a destination floor call can be registered from the mobile terminal 9. Specifically, when the user performs a registration operation of a destination floor call using the operation unit of the portable terminal 9, information related to the registration operation is transmitted from the portable terminal 9 to the destination floor registration device 6. The destination floor registration device 6 registers the destination floor call on the basis of this information.
Furthermore, the destination floor registration device 6 of the present embodiment makes "use an escalator faster and use an elevator? "this message is displayed on the display screen of the mobile terminal 9. The user of the mobile terminal 9 can perform a selection operation of whether or not to use the elevator with respect to the mobile terminal 9.
When a selection operation of not using an elevator is input to the mobile terminal 9, information related to the selection operation is transmitted from the mobile terminal 9 to the destination floor registration device 6. The transmitter/receiver 22 transmits an instruction to cancel the registration of the destination floor call to the group management control device 5 based on the information.
On the other hand, when a selection operation using an elevator is input to the mobile terminal 9, information related to the selection operation is transmitted from the mobile terminal 9 to the destination floor registration device 6. In this case, the transceiver unit 22 does not transmit an instruction to cancel the registration of the destination floor call, and therefore the registration of the destination floor call is maintained.
The group management control device 5 of the present embodiment specifies the position of the mobile terminal 9 based on GPS data, infrared communication in a building, or the like. Thus, the group management control device 5 can calculate the predicted values of the travel times X1 and Y1. Devices for GPS data or infrared communication correspond to examples of the floor information detection device 7.
The mobile terminal 9 may be a terminal different from the beacon terminal 33, or may be the same terminal as the beacon terminal 33. In the latter case, the location of the mobile terminal 9 may be determined from the location information from the beacon terminal 33.
Fig. 19 is a diagram for explaining an example of the operation of the user guidance system according to embodiment 5.
For example, assume a case where a destination floor call is registered by the mobile terminal 9 from the position of the mobile terminal 9 shown in fig. 19. In this case, the predicted value of the travel time X1 is calculated from the distance (50 m in this case) from the registered position to the elevator hall where the destination floor call is made. Similarly, the predicted value of the travel time Y1 is calculated from the distance (here, 15m) from the registered position to the escalator hall where the destination floor call is made.
As described above, in the present embodiment, the registration operation of the destination floor call and the selection operation of whether or not to use the elevator can be performed by the mobile terminal 9. Therefore, according to the present embodiment, the user no longer needs to stop in front of the destination floor registration device 6, and a user guidance system that is highly convenient for the user can be realized.
The mobile terminal 9 according to embodiment 5 can be applied to any of embodiments 2 to 4.
Some embodiments have been described above, but these embodiments are presented by way of example only and are not intended to limit the scope of the invention. Indeed, the novel systems and methods described herein may be embodied in a variety of other forms. Furthermore, various omissions, substitutions, and changes in the form of the systems and methods described herein may be made without departing from the spirit of the inventions. The accompanying claims and their equivalents are intended to cover such forms and modifications as would fall within the scope and spirit of the inventions.

Claims (6)

1. A user guidance system is characterized by comprising:
a group management control device for controlling a plurality of elevators in a predetermined building;
a destination floor registration device that registers a destination floor call related to the elevator; and
a floor information detection device that detects information relating to a state of a floor in the building,
the group management control device includes:
a prediction unit that predicts a congestion state in the building based on the information detected by the floor information detection device;
a 1 st calculation unit that calculates a 1 st predicted travel time when the elevator is moved to the destination floor called by the destination floor, based on the congestion status, acquires a predicted value of the 1 st travel time to the elevator, corrects the predicted value of the 1 st travel time using a 1 st correction value that depends on the congestion status, and calculates the 1 st predicted travel time based on the corrected predicted value of the 1 st travel time;
a 2 nd calculation unit that calculates a 2 nd predicted travel time when the elevator is moved to the destination floor called by the destination floor using the movement means other than the elevator, based on the congestion status, acquires a predicted value of the 2 nd travel time when the elevator is moved to the movement means other than the elevator, corrects the predicted value of the 2 nd travel time using a 2 nd correction value that depends on the congestion status, and calculates the 2 nd predicted travel time from the corrected predicted value of the 2 nd travel time; and
a storage unit that acquires and stores the measurement value of the 1 st travel time of each person and the measurement value of the 2 nd travel time of each person using information transmitted from an ID card or an electronic device held by each person,
the 1 st calculation unit changes the predicted value of the 1 st travel time or the 1 st correction value for each individual based on an average value of the 1 st travel time measurement values for each individual,
the 2 nd calculation unit changes the predicted value of the 2 nd travel time or the 2 nd correction value for each person based on an average value of the 2 nd travel time measurement values for each person,
the destination floor registration device includes:
a display unit that displays whether or not to use a message for a selection operation of the elevator when the 2 nd predicted travel time is shorter than the 1 st predicted travel time; and
and a transmission unit that transmits, to the group management control device, an instruction to cancel registration of the destination floor call when a selection operation that does not use the elevator is input to the destination floor registration device.
2. The user guidance system of claim 1,
the floor information detection device includes at least any one of a camera that photographs the floor, a sensor that detects a state of the floor, and a beacon terminal that transmits position information in the floor.
3. The user guidance system of claim 1,
the 1 st calculation unit changes the 1 st correction value based on an average value of the 1 st travel time measurement values when congestion is detected in the building,
the 2 nd calculation unit changes the 2 nd correction value based on an average value of the 2 nd travel time measurement values when congestion is detected in the building.
4. The user guidance system of claim 1,
the 1 st calculation unit changes the predicted value of the 1 st travel time based on an average value of the measured values of the 1 st travel time when congestion is not detected in the building,
the 2 nd calculation unit changes the predicted value of the 2 nd travel time based on an average value of the 2 nd travel time measured values when congestion is not detected in the building.
5. The user guidance system of claim 1,
the destination floor registration device causes a mobile terminal to display the message, receives information related to the selection operation input to the mobile terminal from the mobile terminal, and transmits the instruction according to the selection operation from the mobile terminal.
6. A user guidance method executed by a group management control device that controls a plurality of elevators in a predetermined building, a destination floor registration device that registers destination floor calls related to the elevators, and a floor information detection device that detects information related to the states of floors in the building, the user guidance method characterized by,
the group management control means predicts a congestion situation in the building based on the information detected by the floor information detection means,
when a 1 st predicted moving time when the elevator is moved to a destination floor called by the destination floor is calculated by a 1 st calculating unit according to the congestion status, a predicted value of the 1 st moving time when the elevator is moved to the elevator is acquired, the predicted value of the 1 st moving time is corrected by a 1 st correction value depending on the congestion status, and the 1 st predicted moving time is calculated according to the corrected predicted value of the 1 st moving time,
when a 2 nd predicted movement time when moving to a destination floor called by the destination floor using a moving means other than the elevator is calculated by a 2 nd calculation unit based on the congestion status, a predicted value of the 2 nd movement time when moving to the moving means other than the elevator is acquired, the predicted value of the 2 nd movement time is corrected by a 2 nd correction value depending on the congestion status, and the 2 nd predicted movement time is calculated based on the corrected predicted value of the 2 nd movement time,
using information transmitted from an ID card or an electronic device held by each person, a measurement value of the 1 st travel time of each person and a measurement value of the 2 nd travel time of each person are acquired and stored in a storage unit,
the 1 st calculation unit changes the predicted value of the 1 st travel time or the 1 st correction value for each individual based on an average value of the 1 st travel time measurement values for each individual,
the 2 nd calculation unit changes the predicted value of the 2 nd travel time or the 2 nd correction value for each person based on an average value of the 2 nd travel time measurement values for each person,
when the 2 nd predicted travel time is shorter than the 1 st predicted travel time, the destination floor registration device displays a message indicating whether or not to use the elevator for the selection operation,
in the case where a selection operation without using the elevator is input to the destination floor registration device, the destination floor registration device sends an instruction to cancel the registration of the destination floor call to the group management control device.
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