CN109743391A - Bi-directional service model based on intelligent agent - Google Patents

Bi-directional service model based on intelligent agent Download PDF

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Publication number
CN109743391A
CN109743391A CN201910010144.8A CN201910010144A CN109743391A CN 109743391 A CN109743391 A CN 109743391A CN 201910010144 A CN201910010144 A CN 201910010144A CN 109743391 A CN109743391 A CN 109743391A
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intelligent
service
intelligent agent
proxy
agent
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CN201910010144.8A
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董瑞芳
龙昭华
邓青青
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Chongqing University of Post and Telecommunications
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Chongqing University of Post and Telecommunications
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Abstract

A kind of bi-directional service model based on intelligent agent, including intelligent agent and bi-directional service is claimed in the present invention.Intelligent agent is considered as an entity in this standard, the task of distribution can be executed and shields the realization details of the task, provides efficient transparent service for other intelligent agents.Bi-directional service is that each of model intelligent agent is both service provider and service requester, and dynamic negotiation can be carried out between intelligent agent.The of the invention bi-directional service model based on intelligent agent realized for intelligent agent personalized service is based on intelligent agent and bi-directional service, this is different from that traditional proxy is non intelligent and can not dynamic negotiation service and demand between agency;Dynamic negotiation service and demand are carried out between intelligent agent, intelligent agent personalized service may be implemented, it is allowed to possess intelligent Service experience.

Description

Bi-directional service model based on intelligent agent
Technical field
The invention belongs to artificial intelligence field, be specifically related to intelligent agent personalized service realization based on intelligent agent Bi-directional service model, interactive and intelligent agent framework between intelligent agent.
Background technique
In recent years, artificial intelligence technology be constantly progressive and it is mature so that artificial intelligence possess operability, hypostazation with And the relevant features such as interactivity, the report energetically of all kinds of media in addition, so that artificial intelligence has obtained social every field Concern, and application range is also constantly expanding.Now, artificial intelligence has simple decision in some sums with repeatability Field has been a kind of very important tool, for helping people to solve the problems, such as, creates value.It is conceivable that in the following base Each corner of our lives will be incorporated in the various product of artificial intelligence and service, these intelligent Services and product also must Better service can be brought for the mankind.But following when artificial intelligence is after the essential characteristic for possessing the mankind, people and intelligence generation The relationship of reason, the relationship between intelligent agent and intelligent agent, can as interpersonal exchange, certainly all these, be all For the service customizable of people, such as when people has demand, intelligent agent may perceive this demand of people, and and people into Row negotiates whether this demand can be provided, if cannot be provided, demand could be reduced to all satisfied level of both sides. And do not have to the function or mode that reselection intelligent agent was originally set at that time user, but according to their own needs Demand is proposed to the intelligent agent serviced for oneself, to realize the conveniently customizable services for oneself hobby.But It now all in all is that, the application of artificial intelligence experienced game, perception, decision and feed back these milestones, all this A little major parts are the study inside single intelligent agent, then provide service for people or other intelligent agents, are both not carried out The demand proposed between two in one environment or multiple environment according to intelligent agent or the service that can be provided are assisted This process of quotient is also not carried out and is proposed between people and intelligent agent according to people in an environment or multiple environment This process that the service that demand and intelligent agent can provide is held consultation, so that customizable services can not be realized.
Communication network bi-directional service agent model that the Chinese patent literature of Publication No. CN106605239A is described and In its service broker method, agency is served only for not having intelligent characteristic in communication network and, and the bi-directional service between acting on behalf of also does not relate to And arrive dynamic negotiation.
Summary of the invention
In view of this, the purpose of the present invention is to provide a kind of bi-directional service model based on intelligent agent, mould of the present invention Type can be realized the dynamic negotiation between intelligent agent between intelligent agent and people, realize the customizable of service.
In order to achieve the above objectives, the invention provides the following technical scheme:
A kind of bi-directional service model based on intelligent agent, including intelligent agent intelligent proxy module and double To service module, the intelligent agent intelligent proxy is used to execute the task of distribution and shields the realization of the task Details, each described intelligent agent are both the service provider of other intelligent agents intelligent proxy, while again It is the service requester of other intelligent agents intelligent proxy;
The bi-directional service module, which refers to from service requester, sends certain message to service provider, and the service provides Side perceives the message that the service requester is transmitted, and the message transmitted to the service requester is made accordingly instead It answers.
On the other hand, a kind of bi-directional service model based on intelligent agent, including intelligent agent intelligent proxy Module and bi-directional service module, the intelligent agent intelligent proxy are used to execute the task of distribution and shield this The realization details of business, each described intelligent agent are both that the service of other intelligent agents intelligent proxy provides Side, while being the service requester of other intelligent agents intelligent proxy again;
The bi-directional service module refers to the request message that people is perceived from service requester, and the service requester is to clothes Business provider sends certain message, and the service provider perceives the message of above-mentioned service requester transmitted, and to described The message that service requester is transmitted makes corresponding reaction.
In another aspect, a kind of bi-directional service model based on intelligent agent, including intelligent agent intelligent proxy Module and bi-directional service module, the intelligent agent intelligent proxy are used to execute the task of distribution and shield this The realization details of business, each described intelligent agent are both that the service of other intelligent agents intelligent proxy provides Side, while being the service requester of other intelligent agents intelligent proxy again;
The bi-directional service module refers to that the value for perceiving a certain item factor in environment from service requester is more than the service In critical value set by requesting party or the not critical interval value set by the service requester, the service requester is to clothes Business provider sends certain message, and the service provider perceives the message of the service requester transmitted, and to described The message that service requester is transmitted makes corresponding reaction.
On the basis of the bi-directional service model based on intelligent agent in terms of above three, further have, with intelligent generation Reason (M)-intelligent proxy and intelligent agent (M-1)-intelligent proxy is double between intelligent agent to state To service process, comprising the following steps:
1) intelligent agent (M-1)-intelligent proxy perceives P to intelligent agent (M-1)-intelligent Certain demand of proxy;
2) intelligent agent (M-1)-intelligent proxy and intelligent agent (M-1)-intelligent proxy couple This demand is held consultation N, and contract (agreement) is reached;
3) intelligent agent (M-1)-intelligent proxy is intelligent agent (M- according to contract (agreement) agreement 1)-intelligent proxy provides service S;
Wherein, it is parallel between every two intelligent agent intelligent proxy for perceiving P, negotiating N, execute S process Occur.
Further, the intelligent agent intelligent proxy can generate sub- intelligent agent sub-intelligent Proxy, but be not infinitely to generate, last sub- intelligent agent shows as atom intelligent agent atom-intelligent Proxy, sub- intelligent agent sub-intelligent proxy are the combination or decomposition of user demand and service, to work as correlator Intelligent agent demand and service are combined or decompose, and sub- intelligent agent sub-intelligent proxy is a normal intelligence It can act on behalf of, atom intelligent agent atom-intelligent proxy is not subdivisible minimum intelligent agent, completes atom clothes Business.
Further, further include root intelligent agent root-intelligent proxy, be the top intelligent agent of service, use In delivery service, specific service realizes that the sub- intelligent agent sub-intelligent proxy being generated by it is completed.
Further, intelligent agent framework uses the framework of recursive hierarchical, and most top is root intelligent agent root- Intelligent proxy is used for delivery service, and sub- intelligent agent sub-intelligent proxy is for completing centre The cooperation of service, atom intelligent agent atom-intelligent proxy realize atomic service, and the design that can be acted on behalf of is using " empty Cup " design concept intelligent agent (M+1)-intelligent proxy, intelligent agent (M)-intelligent proxy, Its sub- intelligent agent (M-1)-sub-intelligent proxy, its sub- intelligent agent (M-2)-sub-intelligent Its step are as follows by proxy and atom intelligent agent atom-intelligent proxy:
1) intelligent agent (M)-intelligent proxy perceives P to intelligent agent (M+1)-intelligent proxy Demand;
2) intelligent agent (M+1)-intelligent proxy and intelligent agent (M-1)-intelligent proxy needle It holds consultation N to the demand, reaches contract/agreement;
3) this Requirement Decomposition is different sub- demands by intelligent agent (M)-intelligent proxy, and respectively by it Distribute to different sub- intelligent agent (M-1)-sub-intelligent proxy;
4) Requirement Decomposition that its sub- intelligent agent (M)-sub-intelligent proxy is perceived again is different Sub- demand, and their different sub- intelligent agent (M-2)-sub-intelligent proxy are assigned these to respectively;
5) successively recurrence down;
6) last not subdivisible demand is passed to each atom intelligent agent atom- from intelligent agent Intelligent proxy, by the intelligence of atom intelligent agent atom-intelligent proxy and the proposition demand Agency holds consultation, and reaches contract/agreement agreement, and provide service for it;
7) service effectiveness is superimposed upwards in turn;
8) finally by intelligent agent (M)-intelligent proxy be intelligent agent (M+1)-intelligent Proxy provides service.
On the other hand, a kind of bi-directional service model based on intelligent agent, people and intelligent agent interactive step are as follows:
1) people proposes demand to intelligent agent;
2) intelligent agent is held consultation with people for the demand;
3) people and the intelligent agent reach contract/agreement agreement;
4) intelligent agent provides service according to contract/agreement agreement for people.
The beneficial effects of the present invention are: the bi-directional service model based on intelligent agent that the present invention designs realizes two The service of the demand or offer that are proposed between a intelligent agent according to intelligent agent carries out dynamic negotiation, and realizes people and intelligence The service that the demand and intelligent agent proposed between capable of acting on behalf of according to people can provide carries out dynamic negotiation, to realize that user can The service of customization allows user to possess intelligent Service experience.
Detailed description of the invention
In order to keep the purpose of the present invention, technical scheme and beneficial effects clearer, the present invention provides following attached drawing and carries out Illustrate:
Fig. 1 is the sex expression of intelligent agent intelligence;
Fig. 2 bi-directional service process between intelligent agent;
Fig. 3 is the recursiveness of intelligent agent;
Fig. 4 behaviour and intelligent agent relationship;
Fig. 5 is that intelligent Service quality includes QoS and QoE.
Specific embodiment
Below in conjunction with attached drawing, a preferred embodiment of the present invention will be described in detail.
A kind of bi-directional service model model based on intelligent agent includes intelligent agent intelligent proxy module User is allowed to possess the Intellectual garment for being best suitable for oneself the purpose is to provide Personalized service for user with bi-directional service module Business experience intelligence Quality of Experience, intelligent agent intelligent proxy can be executed point The matching of the task and the realization details for shielding the task, provide for the intelligent agent intelligent proxy of above-mentioned distribution task Efficient transparent service, each of model intelligent agent are both the clothes of other intelligent agents intelligent proxy Be engaged in provider, while being the service requester of other intelligent agents intelligent proxy again;
Wherein, the bi-directional service module, which refers to from service requester, sends certain message to service provider, or refer to from Service requester perceives the request message of people, and above-mentioned service requester sends certain message to service provider, or refers to from clothes Business requesting party perceives the value of a certain item factor in environment more than critical value set by the service requester or not in the service In critical interval value set by requesting party, above-mentioned service requester sends certain message to service provider, and above-mentioned service mentions Supplier perceives the message of above-mentioned service requester transmitted, and the message transmitted to above-mentioned service requester is made accordingly Reaction.
Intelligent agent intelligence is as shown in Figure 1, the most basic composition of intelligent agent includes inference machine part, knowledge base part With machine learning part.This is the internal structure of single intelligent agent, but in a standard, intelligent agent is regarded as one by we Intelligent entity, the specific implementation of intelligent agent inside is not within this standard.Bi-directional service module such as Fig. 2 institute between intelligent agent Show, altogether including perception, negotiation and execution three parts.With intelligent agent (M)-intelligent proxy and intelligent agent (M- 1)-intelligent proxy states the bi-directional service process between intelligent agent, comprising the following steps:
(1) intelligent agent (M-1)-intelligent proxy perceives P to intelligent agent (M-1)-intelligent Certain demand of proxy;
(2) intelligent agent (M-1)-intelligent proxy and intelligent agent (M-1)-intelligent proxy needle It holds consultation N to the demand, reaches contract (agreement);
(3) intelligent agent (M-1)-intelligent proxy is intelligent agent according to contract (agreement) agreement (M-1)-intelligent proxy provides service S.
Note:
A) it perceives P, negotiate N, execute S process to be sent out parallel between every two intelligent agent intelligent proxy It is raw;
B) it perceives, negotiate and execute these three steps to occur parallel.
Optionally, intelligent Service experience IQoE includes two traditional service quality terms: QoS and QoE, is distributed open Intelligence is added to object in formula processing and Object--oriented method.Intelligent Service quality contains self (perception) P, association Quotient N and execution S, it provides dynamic QoE function, combination of the efficiency far beyond QoS and QoE.
Optionally, intelligent agent intelligent proxy has intelligence, autonomy, objectivity, negotiation ability etc..
Optionally, the recursiveness of intelligent agent intelligent proxy is embodied in, intelligent agent intelligent Proxy can produce sub- intelligent agent sub-intelligent proxy, but not be infinitely to generate, last sub- intelligent agent Show as atom intelligent agent atom-intelligent proxy.
Optionally, sub- intelligent agent sub-intelligent proxy is the combination or decomposition of user demand and service.Only It to be combined or decompose when correlator intelligent agent demand and service, sub- intelligent agent sub-intelligent proxy is one A normal intelligent agent.
Optionally, atom intelligent agent atom-intelligent proxy is not subdivisible minimum intelligent agent, complete At atomic service.
Further, root intelligent agent root-intelligent proxy is the top intelligent agent of service, for handing over Pay service.Its specific service realizes that the sub- intelligent agent sub-intelligent proxy being generated by it is completed.
Further, multiple intelligent agents (including sub- intelligent agent) are called intelligent agent by cooperation completion service request Cooperate proxy Collaboration.
As shown in figure 3, intelligent agent framework uses the framework of recursive hierarchical, most top is root intelligent agent root- Intelligent proxy is used for delivery service, and sub- intelligent agent sub-intelligent proxy is for completing centre The cooperation of service, atom intelligent agent atom-intelligent proxy realize atomic service.The design of intelligent agent uses The design concept of " empty cup ".With intelligent agent (M+1)-intelligent proxy, intelligent agent (M)-intelligent Proxy, its sub- intelligent agent (M-1)-sub-intelligent proxy, its sub- intelligent agent (M-2)-sub- Its step are as follows by intelligent proxy and atom intelligent agent atom-intelligent proxy:
(1) intelligent agent (M)-intelligent proxy perceives P to intelligent agent (M+1)-intelligent The demand of proxy;
(2) intelligent agent (M+1)-intelligent proxy and intelligent agent (M-1)-intelligent proxy needle It holds consultation N to the demand, reaches contract (agreement);
(3) this Requirement Decomposition is different sub- demands by intelligent agent (M)-intelligent proxy, and respectively by it Distribute to different sub- intelligent agent (M-1)-sub-intelligent proxy;
(4) Requirement Decomposition that its sub- intelligent agent (M)-sub-intelligent proxy is perceived again is difference Sub- demand, and assign these to their different sub- intelligent agent (M-2)-sub-intelligent proxy respectively;
(5) successively recurrence down;
(6) not subdivisible demand is passed to each atom intelligent agent atom- from intelligent agent after Intelligent proxy, by the intelligence of atom intelligent agent atom-intelligent proxy and the proposition demand Agency holds consultation, and reaches contract (agreement) agreement, and provide service for it;
(7) service effectiveness is superimposed upwards in turn;
(8) finally by intelligent agent (M)-intelligent proxy be intelligent agent (M+1)-intelligent Proxy provides service.
But we it is noted that intelligent agent intelligent proxy recursiveness it is noted that recursive hierarchical problem, level Be not it is The more the better, nor more fewer better, but the bottom is atom intelligent agent atom-intelligent proxy certainly, Specific hierarchical Design is not within this critical field.
People and intelligent agent interactive step are as follows:
(1) people proposes demand to intelligent agent;
(2) intelligent agent is held consultation with people for the demand;
(3) above-mentioned people and above-mentioned intelligent agent reach contract (agreement) agreement;
(4) above-mentioned intelligent agent provides service according to contract (agreement) agreement for people.
The interaction effect of people and intelligent agent is as shown in figure 4, people can perceive intelligent agent performance serve it And effect, but technology used in the bi-directional service model based on intelligent agent, such as AI, OOM and Bi-S are to user Transparent, user gathers around the intelligent Service experience for the personalized customer-centric for having plenty of customization.
Intelligent Service experience as shown in figure 5, intelligent Service experience include two traditional service quality terms: QoS and QoE adds intelligence to object in Open Distributed Processing and object-oriented method.Intelligent Service experience contains self body (perception) is tested, negotiates and executes, it provides dynamic QoE function, combination of the efficiency far beyond QoS and QoE.
Finally, it is stated that preferred embodiment above is only used to illustrate the technical scheme of the present invention and not to limit it, although logical It crosses above preferred embodiment the present invention is described in detail, however, those skilled in the art should understand that, can be Various changes are made to it in form and in details, without departing from claims of the present invention limited range.

Claims (8)

1. a kind of bi-directional service model based on intelligent agent, it is characterised in that: including intelligent agent intelligent proxy Module and bi-directional service module, the intelligent agent intelligent proxy are used to execute the task of distribution and shield this The realization details of business, each described intelligent agent are both that the service of other intelligent agents intelligent proxy provides Side, while being the service requester of other intelligent agents intelligent proxy again;
The bi-directional service module, which refers to from service requester, sends certain message, the service provider sense to service provider Know the message that the service requester is transmitted, and the message transmitted to the service requester makes corresponding reaction.
2. a kind of bi-directional service model based on intelligent agent, it is characterised in that: including intelligent agent intelligent proxy Module and bi-directional service module, the intelligent agent intelligent proxy are used to execute the task of distribution and shield this The realization details of business, each described intelligent agent are both that the service of other intelligent agents intelligent proxy provides Side, while being the service requester of other intelligent agents intelligent proxy again;
The bi-directional service module refers to that the request message that people is perceived from service requester, the service requester propose service Supplier sends certain message, and the service provider perceives the message of above-mentioned service requester transmitted, and to the service The message that requesting party is transmitted makes corresponding reaction.
3. a kind of bi-directional service model based on intelligent agent, it is characterised in that: including intelligent agent intelligent proxy Module and bi-directional service module, the intelligent agent intelligent proxy are used to execute the task of distribution and shield this The realization details of business, each described intelligent agent are both that the service of other intelligent agents intelligent proxy provides Side, while being the service requester of other intelligent agents intelligent proxy again;
The bi-directional service module refers to that the value for perceiving a certain item factor in environment from service requester is more than the service request In critical value set by side or the not critical interval value set by the service requester, the service requester proposes service Supplier sends certain message, and the service provider perceives the message of the service requester transmitted, and to the service The message that requesting party is transmitted makes corresponding reaction.
4. the bi-directional service model according to claim 1 to 3 based on intelligent agent, it is characterised in that: with intelligent generation Reason (M)-intelligent proxy and intelligent agent (M-1)-intelligent proxy is double between intelligent agent to state To service process, comprising the following steps:
1) intelligent agent (M-1)-intelligent proxy perceives P to intelligent agent (M-1)-intelligent proxy's Certain demand;
2) intelligent agent (M-1)-intelligent proxy and intelligent agent (M-1)-intelligent proxy needs this The N that holds consultation is sought, contract (agreement) is reached;
3) intelligent agent (M-1)-intelligent proxy is intelligent agent (M-1)-according to contract (agreement) agreement Intelligent proxy provides service S;
Wherein, it perceives P, negotiate N, execute S process to be sent out parallel between every two intelligent agent intelligent proxy It is raw.
5. the bi-directional service model according to claim 4 based on intelligent agent, it is characterised in that: the intelligent agent Intelligent proxy can generate sub- intelligent agent sub-intelligent proxy, but not be infinitely to generate, most Sub- intelligent agent shows as atom intelligent agent atom-intelligent proxy, sub- intelligent agent sub- afterwards Intelligent proxy is the combination or decomposition of user demand and service, be when correlator intelligent agent demand and service quilt Combination is decomposed, and sub- intelligent agent sub-intelligent proxy is a normal intelligent agent, atom intelligent agent Atom-intelligent proxy is not subdivisible minimum intelligent agent, completes atomic service.
6. the bi-directional service model according to claim 4 based on intelligent agent, it is characterised in that further include root intelligent generation Root-intelligent proxy is managed, is the top intelligent agent of service, is used for delivery service, specific service is realized by its production Raw sub- intelligent agent sub-intelligent proxy is completed.
7. the bi-directional service model according to claim 4 based on intelligent agent, it is characterised in that intelligent agent framework is adopted With the framework of recursive hierarchical, most top is root intelligent agent root-intelligent proxy, is used for delivery service, sub- intelligence Sub-intelligent proxy can be acted on behalf of for completing the cooperation of intermediary service, atom intelligent agent atom- Intelligent proxy realizes atomic service, and the design that can be acted on behalf of uses the design concept intelligent agent (M+ of " empty cup " 1)-intelligent proxy, intelligent agent (M)-intelligent proxy, its sub- intelligent agent (M-1)-sub- Intelligent proxy, its sub- intelligent agent (M-2)-sub-intelligent proxy and atom intelligent agent atom- Its step are as follows by intelligent proxy:
1) intelligent agent (M)-intelligent proxy perceives the need of P to intelligent agent (M+1)-intelligent proxy It asks;
2) intelligent agent (M+1)-intelligent proxy and intelligent agent (M-1)-intelligent proxy, which is directed to, is somebody's turn to do Demand is held consultation N, and contract/agreement is reached;
3) this Requirement Decomposition is different sub- demands by intelligent agent (M)-intelligent proxy, and respectively divides them Different sub- intelligent agent (the M-1)-sub-intelligent proxy of dispensing;
4) Requirement Decomposition that its sub- intelligent agent (M)-sub-intelligent proxy is perceived again is that different sons needs It asks, and assigns these to their different sub- intelligent agent (M-2)-sub-intelligent proxy respectively;
5) successively recurrence down;
6) last not subdivisible demand is passed to each atom intelligent agent atom-intelligent from intelligent agent Proxy holds consultation by atom intelligent agent atom-intelligent proxy with the intelligent agent for proposing the demand, And reach contract/agreement agreement, and provide service for it;
7) service effectiveness is superimposed upwards in turn;
8) it is finally mentioned by intelligent agent (M)-intelligent proxy for intelligent agent (M+1)-intelligent proxy For service.
8. a kind of bi-directional service model based on intelligent agent, it is characterised in that: people and intelligent agent interactive step are as follows:
1) people proposes demand to intelligent agent;
2) intelligent agent is held consultation with people for the demand;
3) people and the intelligent agent reach contract/agreement agreement;
4) intelligent agent provides service according to contract/agreement agreement for people.
CN201910010144.8A 2019-01-03 2019-01-03 Bi-directional service model based on intelligent agent Pending CN109743391A (en)

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CN112929209A (en) * 2021-01-25 2021-06-08 重庆华联众智科技有限公司 Method for improving network service quality based on agent model on-demand customization
CN113079031A (en) * 2021-02-22 2021-07-06 四川惟邦新创科技有限公司 Method for establishing ordered link based on intelligent agent to improve network service quality
CN113411196A (en) * 2021-03-09 2021-09-17 四川岁月文明科技有限公司 Method and system for measuring intelligent agent cooperative effect

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