CN109711712A - Long-range reply resource regulating method, device, computer equipment and storage medium - Google Patents
Long-range reply resource regulating method, device, computer equipment and storage medium Download PDFInfo
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Abstract
This application involves a kind of long-range reply resource regulating method, device, computer equipment and storage mediums, obtain the reply parameter sets including reply staff list parameter, reply time parameter, reply location parameters and room parameter of replying, the subject mark for identifying reply personnel obtains the corresponding subject reply expert of reply personnel；According to subject reply expert, reply time parameter and reply room parameter, the corresponding reply room of distribution subject expert and the corresponding reply room of subject expert use time, generation time scheduling table；According to time scheduling table, reply location parameters and reply staff list parameter, distribution reply personnel corresponding reply time and reply place generate reply scheduling of resource table；Reply scheduling is carried out according to reply scheduling of resource table.Whole process automatically generates reply scheduling of resource table according to reply personnel, reply expert, reply time, reply room and reply place progress reasonable distribution and carries out reply scheduling of resource, reduces manual allocation fault, improves dispatching efficiency.
Description
Technical field
This application involves data dispatch technical fields, more particularly to a kind of long-range reply resource regulating method, device, meter
Calculate machine equipment and storage medium.
Background technique
With progress of the epoch, business processing is more and more busier, in order to preferably arrange work, typically by people
Member is scheduled, and distributes business.
Traditional data dispatch is all to carry out personal scheduling by manually arranging, for example, traditional teaching reply is all logical
Artificial statistic and the timetable of teacher, and the use time of reply room are spent, capable scheduling is arranged into the time, matching is suitable
Time carry out reply study, enable to reply rational and orderly carry out.
But when being scheduled by statistic, teacher's time and idle classroom, as teacher or student's absence or
When artificial statistics fault, causes time waste or multiple students while the contention for resources situation replied, dispatching efficiency are low.
Summary of the invention
Based on this, it is necessary to for the low problem of dispatching efficiency, provide a kind of dispatching efficiency high long-range reply resource tune
Spend method, apparatus, computer equipment and storage medium.
A kind of long-range reply resource regulating method, comprising:
Reply parameter sets are obtained, reply parameter sets include reply personnel parameter, reply time parameter, reply place ginseng
Number and reply room parameter；
The subject mark for identifying reply personnel, identifies according to subject, obtains the corresponding subject reply expert of reply personnel；
According to subject reply expert, reply time parameter and reply room parameter, the corresponding reply room of distribution subject expert
And the corresponding reply room of subject expert uses the time, generates time scheduling table；
According to time scheduling table, reply location parameters and reply staff list parameter, the corresponding reply of distribution reply personnel
Time and reply place, generate reply scheduling of resource table；
Reply scheduling of resource is carried out according to reply scheduling of resource table.
In one of the embodiments, according to time scheduling table, reply location parameters and reply staff list parameter, distribution
Reply personnel corresponding reply time and reply place, generating reply scheduling of resource table includes:
The region label for identifying reply personnel carries out the reply personnel amount of same region label according to region label
Statistics；
Descending arrangement is carried out according to the reply personnel amount of same region label, by SP algorithm, generates scheduling queue；
The reply staff list in scheduling queue and the corresponding reply place of region label are extracted, time scheduling is inserted into
Table generates reply scheduling of resource table when scheduling queue is empty.
In one of the embodiments, further include:
Receive the reply end message of reply personnel；
According to reply end message, the state of reply of reply personnel and state of not replying are marked, and update scheduling queue.
Reply time parameter includes reply time started, reply end time, reply duration in one of the embodiments,
And reply time interval；
According to subject reply expert, reply time parameter and reply room parameter, the corresponding reply room of distribution subject expert
And the corresponding reply room of subject expert uses the time, generating time scheduling table includes:
According to reply time started, reply end time, reply duration and reply time interval, reply time peace is obtained
Cribbing point；
Divided according to reply room of the reply arrangement of time node to reply room and each subject reply expert using the time
Match, generates time scheduling table.
In one of the embodiments, according to time scheduling table and reply personnel, reply location parameters and reply personnel's name
One-parameter, distribution reply personnel corresponding reply time and reply place, generate after replying scheduling of resource table further include:
Reply scheduling of resource table is detected, when detecting within the same reply time, same expert or same reply
When personnel's frequency of occurrence is greater than 1 time, miscue message is sent.
Carrying out reply scheduling of resource according to reply scheduling of resource table in one of the embodiments, includes:
When reaching the reply personnel reply time, gives reply personnel requisition and enter reply room permission.
Reply staff list parameter includes reply personnel acoustic information, image information in one of the embodiments, when arriving
When replying the time up to reply personnel, reply personnel current sound information and present image information are acquired, further includes:
According to the reply personnel acoustic information and image information of historical record, to current sound information and present image information
It is matched；
When matching degree is higher than preset threshold, gives reply personnel and enter reply room permission.
A kind of long-range reply resource scheduling device, comprising:
Parameter acquisition module, for obtaining reply parameter sets, reply parameter sets include reply staff list parameter, answer
Debate time parameter, reply place and reply room parameter；
Identification module is identified, the subject mark for the personnel that reply for identification identifies according to subject, it is corresponding to obtain reply personnel
Subject reply expert；
Time scheduling table generation module, for dividing according to subject reply expert, reply time parameter and reply room parameter
The time is used with the corresponding reply room of subject expert and the corresponding reply room of subject expert, generates time scheduling table；
Reply scheduling of resource table generation module, for according to time scheduling table, reply location parameters and reply staff list
Parameter, distribution reply personnel corresponding reply time and reply place, generate reply scheduling of resource table；
Scheduler module carries out reply scheduling of resource according to reply scheduling of resource table.
A kind of computer equipment, including memory and processor, memory are stored with computer program, and processor executes meter
It is performed the steps of when calculation machine program
Reply parameter sets are obtained, reply parameter sets include reply personnel parameter, reply time parameter, reply place ginseng
Number and reply room parameter；
The subject mark for identifying reply personnel, identifies according to subject, obtains the corresponding subject reply expert of reply personnel；
According to subject reply expert, reply time parameter and reply room parameter, the corresponding reply room of distribution subject expert
And the corresponding reply room of subject expert uses the time, generates time scheduling table；
According to time scheduling table, reply location parameters and reply staff list parameter, the corresponding reply of distribution reply personnel
Time and reply place, generate reply scheduling of resource table；
Reply scheduling of resource is carried out according to reply scheduling of resource table.
A kind of computer readable storage medium is stored thereon with computer program, when computer program is executed by processor
It performs the steps of
Reply parameter sets are obtained, reply parameter sets include reply personnel parameter, reply time parameter, reply place ginseng
Number and reply room parameter；
The subject mark for identifying reply personnel, identifies according to subject, obtains the corresponding subject reply expert of reply personnel；
According to subject reply expert, reply time parameter and reply room parameter, the corresponding reply room of distribution subject expert
And the corresponding reply room of subject expert uses the time, generates time scheduling table；
According to time scheduling table, reply location parameters and reply staff list parameter, the corresponding reply of distribution reply personnel
Time and reply place, generate reply scheduling of resource table；
Reply scheduling of resource is carried out according to reply scheduling of resource table.
Above-mentioned long-range reply resource regulating method, device, computer equipment and storage medium, by obtaining parameter set of replying
It closes, reply parameter sets include reply staff list parameter, reply time parameter, reply location parameters and reply room parameter；
The subject mark for identifying reply personnel, identifies according to subject, obtains the corresponding subject reply expert of reply personnel；It is answered according to subject
Expert, reply time parameter and reply room parameter are debated, the corresponding reply room of distribution subject expert and subject expert are corresponding
Room reply using the time, generates time scheduling table；According to time scheduling table, reply location parameters and reply staff list parameter,
Reply personnel corresponding reply time and reply place are distributed, reply scheduling of resource table is generated；According to reply scheduling of resource table into
Row reply scheduling.Entire scheduling process closes reply personnel, reply expert, reply time, reply room and reply place
Reason distribution generates reply scheduling of resource table, carries out reply scheduling of resource according to reply scheduling of resource table, reduces manual allocation fault,
Improve dispatching efficiency.
Detailed description of the invention
Fig. 1 is the above-mentioned long-range one of embodiment flow diagram of reply resource regulating method；
Fig. 2 is above-mentioned another embodiment flow diagram of long-range reply resource regulating method；
Fig. 3 is the above-mentioned long-range one of example structure schematic diagram of reply resource scheduling device；
Fig. 4 is the above-mentioned long-range one of example structure schematic diagram of reply scheduling of resource computer equipment.
Specific embodiment
It is with reference to the accompanying drawings and embodiments, right in order to which the objects, technical solutions and advantages of the application are more clearly understood
The application is further elaborated.It should be appreciated that specific embodiment described herein is only used to explain the application, not
For limiting the application.
In one of the embodiments, as shown in Figure 1, providing a kind of long-range reply resource regulating method, including it is following
Step:
S110: obtaining reply parameter sets, and reply parameter sets are answered including reply staff list parameter, reply time parameter
Debate location parameters and reply room parameter.
Obtain administrative staff input reply parameter sets, wherein reply parameter sets include reply staff list parameter,
Reply expert parameter, reply time parameter and reply room parameter etc., further staff list parameter of replying may include answering
Staff list, reply personnel amount, reply personnel's exam number etc. are debated, reply expert parameter may include expert level, expert
Identity information, expert's quantity etc., reply time may include the reply time started, the reply end time, reply time interval, answers
Duration and reservation reply time etc. are debated, reply room parameter may include reply number of chambers amount, reply room number etc., place of replying
Parameter may include reply place, reply place quantity etc..Server gets parms after set, and parameter sets are stored to number
According to buffer area, facilitate subsequent calls.
S120: the subject mark of identification reply personnel is identified according to subject, and it is special to obtain the corresponding subject reply of reply personnel
Family.
Mark, is the mark for showing a certain features, is identified by mark.In the present embodiment, it replies
Personnel point reply according to different subjects, it is to be understood that and the subject to be replied of reply personnel carries out classification reply, each
Subject all has different mark characters, server is replied by identification marking character, identification reply personnel
Section, according to the unique identification of identical subject, distributing, there is the subject expert of identical subject mark to reply.For example, identification
The subject to be replied of reply personnel A is Chinese language, and the expert that matching Chinese language group is replied replies expert to reply by Chinese language group
Personnel A replies.
S130: it is replied expert, reply time parameter and reply room parameter according to subject, subject expert is corresponding answers for distribution
Room and the corresponding reply room of subject expert are debated using the time, generates time scheduling table.
Time scheduling table refers to that the timetable of record reply arrangement of time, further, time scheduling table are record replies
Time, reply room and the subject expert to reply in each reply room of each time.In the present embodiment, defender is identified
Member's subject mark is randomly assigned after being matched to the reply expert to reply with corresponding subject mark, and distribution expert carries out
The reply room of reply, and the time that distribution expert replies in reply room keep subject reply expert different in each reply room
Development reply is carried out in time.Reply expert, and reply room, reply are corresponded using the time, generates time scheduling table.It is inessential
, the age record data of reply expert are obtained, weight is arranged according to age data, is replied according to weight distribution special
Family, for example, being that 65-55 years old Weight of Expert is set as 0.1 by age bracket, 54-45 years old age Weight of Expert is set as 0.3, the age
44-35 years old Weight of Expert is set as 0.4, and 34-25 years old age expert is set as 0.2, and 25 years old Weight of Expert below is 0.1, root
According to weight, the time play that expert replies is allocated, when time field time there are 100, automatic distribution age section is 65-
Expert 10 replies in 55 years old, 54-45 years old age expert 30 reply, 44-35 years old age expert 40 reply, the age 34-25 years old
Expert 20,25 years old expert 10 below.
S140: corresponding according to time scheduling table, reply location parameters and reply staff list parameter, distribution reply personnel
Reply time and reply place, generate reply scheduling of resource table.
Reply scheduling of resource table is record reply data, arrange to reply the planning chart of scheduling.In the present embodiment,
It can be the subject that record distribution reply personnel reply, reply time, reply room and the corresponding reply group expert of subject
Allocation table.There is a corresponding reply expert of subject according to record, the time scheduling table of reply room time and room of replying, according to answering
The reply staff list debated in an one-parameter carries out condition sequence, generates list queue, extracts staff list of replying in queue, root
According to reply personnel location domain, distribution reply personnel region is answered apart from nearest reply place, by list and list are corresponding
It debates place and is sequentially inserted into time scheduling table, the distribution reply personnel free time reply time and place of replying, when element in list queue
It all extracts and finishes, generate reply scheduling of resource table, record the reply subject of each reply personnel, reply expert, reply room, answer
Debate place and reply time.
S150: reply scheduling of resource is carried out according to reply scheduling of resource table.
After generating reply scheduling of resource table, dispatch list is pushed into client terminal, after client terminal carries out confirmation operation,
It receives dispatch list confirmation message and reply personal scheduling is carried out according to the record of dispatch list.Further, according to reply resource tune
Table is spent, when reaching first five minute time of reply, reply is sent to reply expert and personnel to be replied and prepares message, this message package
It includes, replies the time, reply subject, reply expert and reply room are confirmed, server by reply expert and personnel to be replied
Confirmation message is received, is scheduled according to dispatch list, open reply room, line waits for reply personnel and reply expert.Work as server
Be not received by the confirmation message at expert end or personnel end to be replied, treat reply personnel the reply time and reply expert into
Again it matches, reschedules.
Above-mentioned long-range reply resource regulating method, by obtaining parameter sets of replying, reply parameter sets include defender
Member's name one-parameter, reply time parameter reply location parameters and reply room parameter；The subject mark for identifying reply personnel, according to
Subject mark obtains the corresponding subject reply expert of reply personnel；According to subject reply expert, reply time parameter and reply
Room parameter, the corresponding reply room of distribution subject expert and the corresponding reply room of subject expert use the time, generate time scheduling
Table；According to time scheduling table, reply location parameters and reply staff list parameter, distribution reply personnel corresponding reply time with
Reply place generates reply scheduling of resource table；Reply scheduling is carried out according to reply scheduling of resource table.Entire scheduling process is answered
It debates personnel, reply expert, reply time, reply place and reply room progress reasonable distribution and generates reply scheduling of resource table, root
Reply resource is carried out according to reply scheduling of resource table, manual allocation fault is reduced, improves dispatching efficiency.
In one of the embodiments, as shown in Fig. 2, S140 the following steps are included:
S210: the region label of identification reply personnel, according to region label, to the reply personnel amount of same region label
It is counted.
Label, for a kind of label to things special nature.In the present embodiment, region label is to reply personnel institute
The reply personnel of the label in possession domain, same region have same label, identify label classification, will be with identical region label
Reply personnel assemble, and form identical region set of tags, count the reply number in identical region set of tags.
S220: carrying out descending arrangement according to the reply personnel amount of same region label, by SP algorithm, generates scheduling team
Column.
SP (Strict Priority, strict priority) is different queue to be arranged different priority, and priority is high
The queue queue low prior to priority, as long as priority scheduling priority is high with the presence of data packet in the high queue of priority
Queue.According to the number with same region label reply personnel, to different geographical label, reply personnel drop per capita
Sequence arrangement, the reply personnel's priority being arranged more than the number with same region label are few higher than the number with same label
Reply personnel's priority forms initial queue, the reply staff list initial queue for calling priority high, when highest preferential
Grade reply staff list initial queue calls the reply staff list initial queue of next priority when being empty, until initial queue
In reply staff list calling finish, when initial queue is empty, generate scheduling queue, this scheduling queue records all defenders
Member's list, further, the region label that the reply personnel in scheduling queue have is corresponding with reply place.In the present embodiment
In, when reply personnel's number with Hunan region label be 50 people, have Hubei region label reply number have 40 people, have
The reply personnel of Hebei region label have 60 people, carry out descending arrangement according to number, the reply with Hebei region label is arranged
Staff list is highest priority initial queue, and priority is successively at the beginning of having the reply staff list of Hunan region label backward
Beginning queue and have Hubei region label reply staff list initial queue, according to priority, first to Hebei region label reply
Personnel are scheduled, and when the reply staff list scheduling with Hebei region label finishes, successively scheduling has Hunan region mark
The reply staff list of label and have Hubei region label reply staff list, when all lists in initial queue have been dispatched
Finish, generates scheduling queue.It is non-essential, can also be by RR (Round Robin, round-robin scheduling) algorithm, successively scheduling has
Reply staff list in the initial queue of same region label repeats the one and another period, until staff list tune of replying
With finishing, scheduling queue is generated.It is arranged according to regional condition and reply number, scheduling effect can be improved by generating scheduling queue
Rate guarantees the accurate orderly of scheduling carry out process.
S230: extracting the reply staff list in scheduling queue and the corresponding reply place of region label, is inserted into the time
Dispatch list generates reply scheduling of resource table when scheduling queue is empty.
Record layout reply time, reply room and the expert that replies, are reply personnel in scheduling queue in time scheduling table
List queue, according to the peculiar region label of reply personnel, matches region by extracting the reply staff list in scheduling queue
The reply staff list in scheduling queue and the corresponding reply place of list of replying successively are inserted in the corresponding reply place of label
In angle of incidence dispatch list, difference reply in each reply room corresponding to the reply expert and corresponding subject expert of corresponding subject is matched
Time, the reply room replied each reply personnel, corresponding subject reply expert, reply place and corresponding reply time
It is recorded, when replying in scheduling queue, staff list extraction is finished, and when scheduling queue is empty, reply personnel have all been dispatched
Finish, automatically generates reply scheduling of resource table.By dispatching reply personnel, corresponding reply time, reply room, reply are matched one by one
Place and subject reply expert, automatically generate reply scheduling of resource table, ensure that dispatching efficiency, prevent list from omitting or repeating
Distribution.
In one of the embodiments, further include: receive the reply end message of reply personnel；Terminated according to the reply
Message marks the state of reply of the reply personnel and state of not replying, and updates the scheduling queue.Wherein, it is replying
In the process, server can receive by reply expert and reply personnel issue reply wait for the arrival of news, reply start message, reply tie
The reply status message such as beam message is marked the reply state of reply personnel, label is answered according to these status messages of replying
It debates personnel to have replied state and for reply state and reply wait state etc., the reply state in scheduling queue is carried out more
Newly.It is non-essential, when receiving reply personnel's exit message, reply personnel exit message is parsed, reply personnel are exited in acquisition
List searches for the reply staff list exited, deletes correspondence and exits staff list, again to the number with same region label
It is counted, when the number with same region label changes, according to number descending initial queue, updates initial queue
Priority, to update scheduling queue.By updating reply state, prevents from rescheduling the reply personnel to have replied, cause
It occupies the reply time and reply room is replied the time using time and reply expert, improve dispatching efficiency.
Reply time parameter includes reply time started, reply end time, reply duration in one of the embodiments,
And reply time interval；It is corresponding according to subject reply expert, reply time parameter and reply room parameter, distribution subject expert
Reply room and the corresponding reply room of subject expert use the time, generate time scheduling table include: according to reply the time started,
End time, the reply duration of replying and time interval of replying, obtain reply arrangement of time node；According to reply arrangement of time section
Point is allocated the reply room of reply room and each subject reply expert using the time, generates time scheduling table.Further,
According to reply time started, reply end time, reply duration and reply time interval, reply timing node is calculated, for example,
It is 8 points between upon start, the end time is 10 points, and time interval is 10 minutes, and when reply is 20 minutes a length of, obtains each reply
Room reply arrangement of time node be 8:00-8:20,8:30-8:50,9:00-9:20,9:30-9:50, by arrangement of time node into
Timing node is distributed to each reply room by mean allocation algorithm by row distribution, is obtained reply room and is used the time, by room of replying
It is respectively allocated to each subject expert using the time, generates time scheduling table.Can according to time parameter automatically to timing node into
Row divides, and each subject expert of dispatching distribution replies in each reply room different time nodes, improves dispatching efficiency.
In one of the embodiments, according to time scheduling table, reply place and reply personnel, distribution reply personnel are corresponding
The reply time and reply the time, generate reply scheduling of resource table after further include: to reply scheduling of resource table detect, when
It detects within the same reply time, when same expert or same reply personnel frequency of occurrence are greater than 1 time, send miscue and disappear
Breath.Further, after server automatically generates reply scheduling of resource table, reply scheduling of resource table is checked, identical
Identification investigation is carried out to reply staff list and reply list of expert one by one in timing node, when same reply time, that is, identical
In intermediate node, the reply staff list of same field or the reply list of expert of same field are recognized, frequency of occurrence is greater than 1
When secondary, miscue message is sent to management terminal, miscue message includes the reply that same field frequency of occurrence is greater than 1 time
Staff list or expert's reply list, and arrangement of time node where discovery same field.Scheduling error is checked by self-test,
Guarantee to dispatch accuracy during reply.
Carrying out reply scheduling of resource according to reply scheduling of resource table in one of the embodiments, includes: when arrival reply
When personnel's reply time, gives reply personnel requisition and enter reply room permission.Wherein, it is scheduled according to reply scheduling of resource table
When, it is recorded according to the timing node of reply scheduling of resource table, when the time reaching reply timing node, gives reply personnel reply
Room access entitlements trigger screen link block, establish reply expert and connect with the video of the personnel of reply, and non-essential, screen connects
It is connected in unidirectional screen connection, reply expert observes reply personnel by screen, and the personnel of replying can not obtain reply expert's screen.
Specifically, reply staff list parameter includes reply personnel acoustic information, image information in one of the embodiments, when arriving
When replying the time up to reply personnel, reply personnel current sound information and present image information are acquired, further includes: remember according to history
The reply personnel acoustic information and image information of record, match current sound information and present image information；Work as matching degree
When higher than preset threshold, gives reply personnel and enter reply room permission.Further, when arrival reply scheduling of resource table record
When the reply time, recognition of face interface and speech recognition interface are called, acquires reply personnel present image information and current sound
Information, according in the reply staff list parameter of acquisition history image information and voice history information matched, when current
The similarity of the image information of the acoustic information and historical record of acoustic information and present image information and historical record reaches
When 90%, reply personal identity authentication passes through, and gives reply personnel and enters the permission that reply room is replied.It is appreciated that,
Similarity preset threshold is not limited only to 90%, can require to be converted by managing.In the present embodiment, pass through image and sound
Matching, prevent the cheating during reply from influencing reply process, lead to time entanglement, improve dispatching efficiency.
In one embodiment, as shown in figure 3, providing a kind of long-range reply resource scheduling device, including with lower die
Block:
Parameter acquisition module 310, for obtaining reply parameter sets, reply parameter sets include reply staff list ginseng
Number, reply time parameter, reply place and reply room parameter；
Identification module 320 is identified, the subject mark for the personnel that reply for identification identifies according to subject, obtains reply personnel
Corresponding subject reply expert；
Time scheduling table generation module 330, for according to subject reply expert, reply time parameter and reply room ginseng
Number, the corresponding reply room of distribution subject expert and the corresponding reply room of subject expert use the time, generate time scheduling table；
Reply scheduling of resource table generation module 340, for according to time scheduling table, reply location parameters and reply personnel's name
One-parameter, distribution reply personnel corresponding reply time and reply place, generate reply scheduling of resource table；
Scheduler module 350 carries out reply scheduling of resource according to reply scheduling of resource table.
Reply scheduling of resource table generation module 330 in one of the embodiments, is also used to identify the region of reply personnel
Label counts the reply personnel amount of same region label according to region label；According to the reply of same region label
Personnel amount carries out descending arrangement, by SP algorithm, generates scheduling queue；The reply staff list in scheduling queue is extracted, is inserted
Angle of incidence dispatch list generates reply scheduling of resource table when queue is empty.
Above-mentioned long-range reply resource scheduling device further includes scheduling queue generation module in one of the embodiments, is used
In the reply end message for receiving reply personnel；According to reply end message, marks the state of reply of reply personnel and do not answer
State is debated, and updates scheduling queue.
Time scheduling table generation module 330 in one of the embodiments, was also used to according to reply time started, reply
End time, reply duration and reply time interval, obtain reply arrangement of time node；According to reply arrangement of time node pair
Reply room and the reply room of each subject reply expert are allocated using the time, generate time scheduling table.
Above-mentioned long-range reply resource scheduling device further includes detection module in one of the embodiments, for reply
Scheduling of resource table is detected, and when detecting within the same reply time, same expert or same reply personnel frequency of occurrence are big
When 1 time, miscue message is sent.
Above-mentioned long-range reply resource scheduling device further includes that permission gives module in one of the embodiments, for working as
When reaching the reply personnel reply time, gives reply personnel requisition and enter reply room permission.
Above-mentioned long-range reply resource scheduling device further includes information matches module in one of the embodiments, is used for root
According to the reply personnel acoustic information and image information of historical record, current sound information and present image information are matched；
When matching degree is higher than preset threshold, gives reply personnel and enter reply room permission.
Specific restriction about long-range reply resource scheduling device may refer to above for long-range reply scheduling of resource
The restriction of method, details are not described herein.Modules in above-mentioned long-range reply resource scheduling device can be fully or partially through
Software, hardware and combinations thereof are realized.Above-mentioned each module can be embedded in the form of hardware or independently of the place in computer equipment
It manages in device, can also be stored in a software form in the memory in computer equipment, in order to which processor calls execution or more
The corresponding operation of modules.
A kind of computer equipment is provided in one of the embodiments, which can be server, in
Portion's structure chart can be as shown in Figure 4.The computer equipment includes that the processor, memory, network connected by system bus connects
Mouth and database.Wherein, the processor of the computer equipment is for providing calculating and control ability.The storage of the computer equipment
Device includes non-volatile memory medium, built-in storage.The non-volatile memory medium be stored with operating system, computer program and
Database.The built-in storage provides environment for the operation of operating system and computer program in non-volatile memory medium.It should
The database of computer equipment is for storing long-range reply resource schedule data.The network interface of the computer equipment be used for it is outer
The terminal in portion passes through network connection communication.To realize a kind of long-range reply scheduling of resource when the computer program is executed by processor
Method.
It will be understood by those skilled in the art that structure shown in Fig. 4, only part relevant to application scheme is tied
The block diagram of structure does not constitute the restriction for the computer equipment being applied thereon to application scheme, specific computer equipment
It may include perhaps combining certain components or with different component layouts than more or fewer components as shown in the figure.
In one embodiment, a kind of computer equipment, including memory and processor are provided, is stored in memory
Computer program, the processor perform the steps of acquisition reply parameter sets, parameter sets of replying when executing computer program
Including reply staff list parameter, reply time parameter, reply place and reply room parameter；Identify the subject mark of reply personnel
Know, identified according to subject, obtains the corresponding subject reply expert of reply personnel；According to subject reply expert, reply time parameter
And reply room parameter, the corresponding reply room of distribution subject expert and the corresponding reply room of subject expert use the time, generate
Time scheduling table；According to time scheduling table, reply location parameters and reply staff list parameter, reply personnel are corresponding answers for distribution
It debates time and reply, generates reply scheduling of resource table；Reply scheduling of resource is carried out according to reply scheduling of resource table.
Identification reply personnel are also performed the steps of when processor executes computer program in one of the embodiments,
Region label the reply personnel amount of same region label is counted according to region label；According to same region label
Reply personnel amount carry out descending arrangement, pass through SP algorithm, generate scheduling queue；Extract reply personnel's name in scheduling queue
Time scheduling table is inserted into list and the corresponding reply place of region label, when queue is empty, generates reply scheduling of resource table.
It is also performed the steps of when processor executes computer program in one of the embodiments, and receives reply personnel
Reply end message；According to reply end message, the state of reply of reply personnel and state of not replying are marked, and update tune
Spend queue.
It also performs the steps of when processor executes computer program in one of the embodiments, and is started according to reply
Time, reply end time, reply duration and reply time interval, obtain reply arrangement of time node；According to the reply time
It arranges node to be allocated the reply room of reply room and each subject reply expert using the time, generates time scheduling table.
It is also performed the steps of when processor executes computer program in one of the embodiments, to reply resource tune
Degree table is detected, and when detecting within the same reply time, same expert or same reply personnel frequency of occurrence are greater than 1 time
When, send miscue message.
It is also performed the steps of when processor executes computer program in one of the embodiments, as arrival defender
When member's reply time, gives reply personnel requisition and enter reply room permission.
It also performs the steps of when processor executes computer program in one of the embodiments, according to historical record
Reply personnel acoustic information and image information, current sound information and present image information are matched；When matching degree height
When preset threshold, gives reply personnel and enter reply room permission.
A kind of computer readable storage medium is provided in one of the embodiments, is stored thereon with computer program,
Acquisition reply parameter sets are performed the steps of when computer program execution processed, reply parameter sets include reply personnel
Name one-parameter, reply time parameter, reply location parameters and reply room parameter；The subject mark for identifying reply personnel, according to
Subject mark obtains the corresponding subject reply expert of reply personnel；According to subject reply expert, reply time parameter and reply
Room parameter, the corresponding reply room of distribution subject expert and the corresponding reply room of subject expert use the time, generate time scheduling
Table；According to time scheduling table, reply location parameters and reply staff list parameter, distribution reply personnel corresponding reply time with
Reply place generates reply scheduling of resource table；Reply scheduling of resource is carried out according to reply scheduling of resource table.
Identification defender is also performed the steps of when computer program is executed by processor in one of the embodiments,
The region label of member counts the reply personnel amount of same region label according to region label；It is marked according to same region
The reply personnel amount of label carries out descending arrangement, by SP algorithm, generates scheduling queue；Extract the reply personnel in scheduling queue
Time scheduling table is inserted into list and the corresponding reply place of region label, when queue is empty, generates reply scheduling of resource
Table.
It is also performed the steps of when computer program is executed by processor in one of the embodiments, and receives defender
The reply end message of member；According to reply end message, the state of reply of reply personnel and state of not replying are marked, and update
Scheduling queue.
It also performs the steps of when computer program is executed by processor in one of the embodiments, and is opened according to reply
Begin time, reply end time, reply duration and reply time interval, obtains reply arrangement of time node；When according to reply
Between arrange node to reply room and each subject reply expert reply room be allocated using the time, generate time scheduling table.
It is also performed the steps of when computer program is executed by processor in one of the embodiments, to reply resource
Dispatch list is detected, and when detecting within the same reply time, same expert or same reply personnel frequency of occurrence are greater than 1 time
When, send miscue message.
It is also performed the steps of when computer program is executed by processor in one of the embodiments, when arrival reply
When personnel's reply time, gives reply personnel requisition and enter reply room permission.
It also performs the steps of when computer program is executed by processor in one of the embodiments, and is remembered according to history
The reply personnel acoustic information and image information of record, match current sound information and present image information；Work as matching degree
When higher than preset threshold, gives reply personnel and enter reply room permission.
Those of ordinary skill in the art will appreciate that realizing all or part of the process in above-described embodiment method, being can be with
Relevant hardware is instructed to complete by computer program, the computer program can be stored in a non-volatile computer
In read/write memory medium, the computer program is when being executed, it may include such as the process of the embodiment of above-mentioned each method.Wherein,
To any reference of memory, storage, database or other media used in each embodiment provided herein,
Including non-volatile and/or volatile memory.Nonvolatile memory may include read-only memory (ROM), programming ROM
(PROM), electrically programmable ROM (EPROM), electrically erasable ROM (EEPROM) or flash memory.Volatile memory may include
Random access memory (RAM) or external cache.By way of illustration and not limitation, RAM is available in many forms,
Such as static state RAM (SRAM), dynamic ram (DRAM), synchronous dram (SDRAM), double data rate sdram (DDRSDRAM), enhancing
Type SDRAM (ESDRAM), synchronization link (Synchlink) DRAM (SLDRAM), memory bus (Rambus) direct RAM
(RDRAM), direct memory bus dynamic ram (DRDRAM) and memory bus dynamic ram (RDRAM) etc..
Each technical characteristic of embodiment described above can be combined arbitrarily, for simplicity of description, not to above-mentioned reality
It applies all possible combination of each technical characteristic in example to be all described, as long as however, the combination of these technical characteristics is not deposited
In contradiction, all should be considered as described in this specification.
The embodiments described above only express several embodiments of the present invention, and the description thereof is more specific and detailed, but simultaneously
It cannot therefore be construed as limiting the scope of the patent.It should be pointed out that coming for those of ordinary skill in the art
It says, without departing from the inventive concept of the premise, various modifications and improvements can be made, these belong to protection of the invention
Range.Therefore, the scope of protection of the patent of the invention shall be subject to the appended claims.
Claims (10)
1. a kind of long-range reply resource regulating method, which is characterized in that the described method includes:
Reply parameter sets are obtained, the reply parameter sets include reply staff list parameter, reply time parameter, reply ground
Point parameter and reply room parameter；
The subject mark for identifying reply personnel, identifies according to the subject, and it is special to obtain the corresponding subject reply of the reply personnel
Family；
According to subject reply expert, the reply time parameter and reply room parameter, the subject expert is distributed
Corresponding reply room and the corresponding reply room of the subject expert use the time, generate time scheduling table；
According to the time scheduling table, the reply location parameters and the reply staff list parameter, the defender is distributed
Member's corresponding reply time and reply place, generate reply scheduling of resource table；
Reply scheduling of resource is carried out according to the reply scheduling of resource table.
2. resource regulating method of remotely replying according to claim 1, which is characterized in that described according to the time scheduling
Table, the reply location parameters and the reply staff list parameter, distribution reply personnel corresponding reply time and reply ground
Point, generating reply scheduling of resource table includes:
The region label for identifying the reply personnel, according to the region label, to the reply personnel amount of same region label
It is counted；
Descending arrangement is carried out according to the reply personnel amount of the same region label, by SP algorithm, generates scheduling queue；
The reply staff list in the scheduling queue and the corresponding reply place of the region label are extracted, when being inserted into described
Between dispatch list generate reply scheduling of resource table when the scheduling queue is empty.
3. remote scheduling method according to claim 2, which is characterized in that further include:
Receive the reply end message of reply personnel；
According to the reply end message, the state of reply of the reply personnel and state of not replying are marked, and described in update
Scheduling queue.
4. resource regulating method of remotely replying according to claim 1, which is characterized in that the reply time parameter includes answering
Debate time started, reply end time, reply duration and reply time interval；
It is described to be replied expert, the reply time parameter and reply room parameter according to the subject, distribute the subject
The corresponding reply room of expert and the corresponding reply room of the subject expert use the time, generate time scheduling table and include:
According to the reply time started, the reply end time, the reply duration and the reply time interval, obtain
Take reply arrangement of time node；
When being used according to the reply room of the reply arrangement of time node to reply room and each subject reply expert
Between be allocated, generate the time scheduling table.
5. resource regulating method of remotely replying according to claim 1, which is characterized in that described according to the time scheduling table
With reply personnel, the reply location parameters and the reply staff list parameter, distribution reply personnel corresponding reply time
With reply place, generate after replying scheduling of resource table further include:
The reply scheduling of resource table is detected, when detecting within the same reply time, same expert or same reply
When personnel's frequency of occurrence is greater than 1 time, miscue message is sent.
6. remote scheduling method according to claim 1, which is characterized in that described to be carried out according to the reply scheduling of resource table
Reply scheduling of resource include:
When reaching the reply personnel reply time, gives reply personnel requisition and enter reply room permission.
7. resource regulating method of remotely replying according to claim 6, which is characterized in that the reply staff list parameter packet
Include reply personnel acoustic information and image information, further includes:
When reaching the reply personnel reply time, reply personnel current sound information and present image information are acquired in real time；
According to the reply personnel acoustic information and described image information of historical record, to the current sound information and described
Present image information is matched；
When matching degree is higher than preset threshold, gives the reply personnel and enter reply room permission.
8. a kind of long-range reply resource scheduling device, which is characterized in that described device includes:
Parameter acquisition module, for obtaining reply parameter sets, when the reply parameter sets include reply personnel parameter, reply
Between parameter, reply location parameters and reply room parameter；
Identification module is identified, the subject mark of the reply personnel, identifies according to the subject, obtain the reply for identification
The corresponding subject reply expert of personnel；
Time scheduling table generation module, for according to subject reply expert, the reply time parameter and the reply
Room parameter is distributed the corresponding reply room of the subject expert and the corresponding reply room of the subject expert using the time, is generated
Time scheduling table；
Reply scheduling of resource table generation module, for according to the time scheduling table, the reply location parameters and the reply
Staff list parameter, distribution reply personnel corresponding reply time and reply place, generate reply scheduling of resource table；
Scheduler module carries out reply scheduling of resource according to the reply scheduling of resource table.
9. a kind of computer equipment, including memory and processor, the memory are stored with computer program, feature exists
In the step of processor realizes any one of claims 1 to 7 the method when executing the computer program.
10. a kind of computer readable storage medium, is stored thereon with computer program, which is characterized in that the computer program
The step of method described in any one of claims 1 to 7 is realized when being executed by processor.
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Application publication date: 20190503 |