CN109711679A - Method for allocating tasks, device, electronic equipment and computer readable storage medium - Google Patents
Method for allocating tasks, device, electronic equipment and computer readable storage medium Download PDFInfo
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Abstract
This disclosure relates to method for allocating tasks, comprising: receive the task that the first user sends, wherein the task includes target signature information；Based on the incidence relation of characteristic information and processor's information in the rule base pre-established, processor associated with the target signature information is determined, the rule base pre-established is also stored with characteristic information, processor's information；The task is distributed into the processor.In accordance with an embodiment of the present disclosure, the efficiency for distributing task is higher, is conducive to the distribution and processing of quickly and accurately realizing task.
Description
Technical field
This disclosure relates to task management technical field more particularly to method for allocating tasks, task allocation apparatus, electronic equipment
And computer readable storage medium.
Background technique
In the related art, when program is there are when failure, since contact staff is not aware that who program is the failure need
Member's processing, it is therefore desirable to manually determine the failure by whom to solve, and manual allocation task solves the failure.
The process of above-mentioned distribution task is manually completed due to requiring, and treatment effeciency is lower, causes for failure
Reparation occasions a delay.
Summary of the invention
The disclosure provides method for allocating tasks, task allocation apparatus, electronic equipment and computer readable storage medium.
According to the disclosure in a first aspect, proposing a kind of method for allocating tasks, which comprises
Receive the task of the first user transmission, wherein the task includes target signature information；
It is determining special with the target based on the incidence relation of characteristic information and processor's information in the rule base pre-established
The associated processor of reference manner of breathing, the rule base pre-established are also stored with characteristic information, processor's information；
The task is distributed into the processor.
Optionally, the method also includes:
If not determining and arriving processor associated with the target signature information, the rule base is updated.
Optionally, the update rule base includes:
The task is distributed into second user, the task is distributed to target according to the order of the second user
Processor；
If processor's information of the target processor is pre-stored within the rule base, the target signature information is deposited
It is stored in the rule base, and establishes the incidence relation of the target signature information Yu processor's information.
Optionally, the update rule base includes:
The task is distributed into second user, the task is distributed to target according to the order of the second user
Processor；
If processor's information of the target processor is pre-stored within the rule base, the target signature information is deposited
It is stored in the rule base, and by pre-stored characteristic information associated with processor's information in the rule base and institute
It states target signature information and is integrated into new characteristic information, and establish being associated with for the new characteristic information and processor's information
Relationship.
Optionally, the method also includes:
Receive the task of the first user transmission, wherein the task includes target signature information；
Based on the incidence relation of the new characteristic information and processor's information, determination is related to the target signature information
The processor of connection；
If not determining and arriving processor associated with the target signature information, based on the new characteristic information integration
The incidence relation of the preceding pre-stored characteristic information and processor's information, determination and the target signature information phase
Associated processor.
Optionally, the update rule base includes:
The task is distributed into second user, the task is distributed to target according to the order of the second user
Processor；
If processor's information of the target processor is not pre-stored within the rule base, by the target processor's
Processor's information is stored in the rule base, and establishes the incidence relation of the target signature information Yu the target processor.
According to the second aspect of the disclosure, a kind of task allocation apparatus is proposed, described device includes:
Task receiving module, for receiving the task of the first user transmission, wherein the task is believed comprising target signature
Breath；
Processor's determining module, for being associated with based on characteristic information in the rule base pre-established and processor's information
System, determines associated with target signature information processor, the rule base pre-established be also stored with characteristic information,
Processor's information；
Distribution module, for the task to be distributed to the processor.
Optionally, described device further include:
Update module does not determine in processor's determining module and arrives processor associated with the target signature information
In the case where, update the rule base.
Optionally, the update module includes:
The task is distributed to second user by the first distribution sub module, with according to the order of the second user by institute
The task of stating distributes to target processor；
First setting up submodule, if processor's information of the target processor is pre-stored within the rule base, by institute
It states target signature information and is stored in the rule base, and establish being associated with for the target signature information and processor's information
System.
Optionally, the update module includes:
Second distribution sub module, for the task to be distributed to second user, according to the order of the second user
The task is distributed into target processor；
First sub-module stored, for being pre-stored within the rule base in processor's information of the target processor
In the case of, the target signature information is stored in the rule base；
Feature integration submodule is used for pre-stored spy associated with processor's information in the rule base
Reference breath and the target signature information are integrated into new characteristic information；
Second establishes module, for establishing the incidence relation of the new characteristic information Yu the target processor.
Optionally, the task receiving module is also used to receive the task of the first user transmission, wherein the task includes
Target signature information；
Processor's determining module is also used to the incidence relation based on the new characteristic information and processor's information, really
Fixed processor associated with the target signature information arrives processor associated with the target signature information not determining
In the case where, based on before the new characteristic information integration the pre-stored characteristic information and processor's information
Incidence relation determines processor associated with the target signature information.
Optionally, the update module includes:
Third distribution sub module, for the task to be distributed to second user, according to the order of the second user
The task is distributed into target processor；
Second sub-module stored, for not being pre-stored within the rule base in processor's information of the target processor
In the case where, processor's information of the target processor is stored in the rule base；
Third setting up submodule, for establishing the incidence relation of the target signature information Yu the target processor.
According to the third aspect of the disclosure, a kind of electronic equipment is proposed, comprising:
Processor；
Memory for storage processor executable instruction；
Wherein, the processor is configured to executing the step in any of the above-described embodiment the method.
According to the fourth aspect of the disclosure, proposes a kind of computer readable storage medium, is stored thereon with computer program,
The program realizes the step in any of the above-described embodiment the method when being executed by processor.
Based on embodiment of the disclosure, rule base can be pre-established, characteristic information is stored by rule base, processor believes
The incidence relation of breath and characteristic information and processor's information can be from task after receiving the task of the first user transmission
Middle extraction target signature information, so as to the incidence relation in rule-based library, determination is related to the target signature information
Processor's information of connection, and then processor is further determined that based on determining processor's information.
After processor has been determined, so that it may assign the task to determining processor, which is not necessarily to the first user hand
Dynamic operation can be automatically performed, and without personnel's intervention other than the first user and processor, the efficiency for distributing task is higher,
Be conducive to the distribution and processing of quickly and accurately realizing task.
It should be understood that above general description and following detailed description be only it is exemplary and explanatory, not
The disclosure can be limited.
Detailed description of the invention
The drawings herein are incorporated into the specification and forms part of this specification, and shows the implementation for meeting the disclosure
Example, and together with specification for explaining the principles of this disclosure.
Fig. 1 is a kind of schematic flow diagram of the method for allocating tasks shown in accordance with an embodiment of the present disclosure.
Fig. 2 is the schematic flow diagram of another method for allocating tasks shown in accordance with an embodiment of the present disclosure.
Fig. 3 is a kind of schematic flow diagram for updating the rule base shown in accordance with an embodiment of the present disclosure.
Fig. 4 is the schematic flow diagram that the another kind shown in accordance with an embodiment of the present disclosure updates the rule base.
Fig. 5 is the schematic flow diagram of another method for allocating tasks shown in accordance with an embodiment of the present disclosure.
Fig. 6 is the schematic flow diagram that another shown in accordance with an embodiment of the present disclosure updates the rule base.
Fig. 7 is a kind of hardware knot of terminal or server where the task allocation apparatus shown in accordance with an embodiment of the present disclosure
Composition
Fig. 8 is a kind of schematic block diagram of the task allocation apparatus shown in accordance with an embodiment of the present disclosure.
Fig. 9 is the schematic block diagram of another task allocation apparatus shown in accordance with an embodiment of the present disclosure.
Figure 10 is a kind of schematic block diagram of the update module shown in accordance with an embodiment of the present disclosure.
Figure 11 is the schematic block diagram of another update module shown in accordance with an embodiment of the present disclosure.
Figure 12 is the schematic block diagram of another update module shown in accordance with an embodiment of the present disclosure.
Specific embodiment
Example embodiments are described in detail here, and the example is illustrated in the accompanying drawings.Following description is related to
When attached drawing, unless otherwise indicated, the same numbers in different drawings indicate the same or similar elements.Following exemplary embodiment
Described in embodiment do not represent all implementations consistent with this disclosure.On the contrary, they be only with it is such as appended
The example of the consistent device and method of some aspects be described in detail in claims, the disclosure.
Fig. 1 is a kind of schematic flow diagram of the method for allocating tasks shown in accordance with an embodiment of the present disclosure.The present embodiment institute
The method shown can be applied to the electronic equipments such as terminal, such as mobile phone, tablet computer, wearable device, also can be applied to take
Business.As shown in Figure 1, the method may include following steps:
Step S1 receives the task that the first user sends, wherein the task includes target signature information；
Step S2, based on the incidence relation of characteristic information and processor's information in the rule base pre-established, determining and institute
The associated processor of target signature information is stated, the rule base pre-established is also stored with characteristic information, processor's information；
The task is distributed to the processor by step S3.
In one embodiment, the first user can be contact staff, but be not limited to contact staff, can also be other energy
Enough personnel that the task is received prior to processor, and the difference of task based access control, the first user can also be different.Institute
The task of stating can be the task of fault type, be also possible to other kinds of task, such as product renewing task dispatching, the task
It can indicate, can also indicate otherwise in table form, such as the form of pure words.
It is below mainly to be carried out to embodiment of the disclosure in the case that contact staff's task is failure in the first user
Exemplary illustration.
In accordance with an embodiment of the present disclosure, rule base can be pre-established, characteristic information is stored by rule base, processor believes
The incidence relation of breath and characteristic information and processor's information, wherein the characteristic information that is stored in rule base, processor's information with
And incidence relation, it can be what user was rule of thumb manually arranged.
After receiving the task of the first user transmission, target signature information can be extracted from task, such as pass through TF-
IDF (Term Frequency-Inverse Document Frequency, the inverse text frequency of word frequency -) algorithm, extracts described appoint
Target signature information in business.
After extracting the target signature information in task, can with the incidence relation in rule-based library, it is determining with it is described
The associated processor's information of target signature information, and then processor is further determined that based on determining processor's information.Wherein,
It can be based on the incidence relation, place associated with the target signature information is determined by AC (Aho-Corasick) algorithm
Reason person's information, identified processor's information can be processor's information, be also possible to multiple processor's information, wherein
Each processor's information can correspond to a processor, can also correspond to multiple processors, can be with multiple processor's information pair
Answer a processor.
It should be noted that the target signature information that task includes can be a characteristic information, it can also be with a plurality of feature
Information, characteristic information can be keyword, and the keyword can indicate the information such as the title of task, type, the feature letter
Breath is also possible to the characters such as specific punctuate, number.Processor's information can be the mark of processor, which can indicate to locate
The name of reason person, work number, the information such as affiliated function.
And then after processor has been determined, so that it may assign the task to determining processor, which uses without first
Family manual operation can be automatically performed, and without personnel's intervention other than the first user and processor, distribute the efficiency of task
It is higher, be conducive to the distribution and processing of quickly and accurately realizing task.
In one embodiment, after determining processor, the communication group comprising the first user and processor can also be constructed
Group, wherein the movement of the first group of building can execute before step S3, can also execute after step s 3, can be with
It is performed simultaneously with step S3.
By constructing communication group, the concrete condition of above-mentioned task is linked up, convenient for the first user and processor to determine
The solution of the task.The process can be completed without the first user manual operation, convenient for rapidly in the first user and
Communication approach is established between processor.
It should be noted that communication group involved in the present embodiment can be based on logical constructed by any communication software
Believe group, and realizations of the present embodiment can be and be completed by the communication software, be also possible to by other software completion, then
Other software can pass through API (Application Programming Interface, the application program of calling communication software
Programming interface) to realize establish communication group.
Fig. 2 is the schematic flow diagram of another method for allocating tasks shown in accordance with an embodiment of the present disclosure.Such as Fig. 2 institute
Show, on the basis of embodiment shown in Fig. 1, the method also includes:
Step S4 arrives processor associated with the target signature information if not determining, updates the rule base.
In one embodiment, the incidence relation in rule-based library not can determine that and the target signature information
Associated processor, such case may be for the following two kinds reason:
Reason one, due to rule base store pre-stored characteristic information be manually inputted based on experience, it is possible that
It is enough comprehensively and accurate, and the target signature information of task is extracted by algorithm, so relatively comprehensively and accurately, because
This may be different with characteristic information pre-stored in rule base, causes according to preparatory in target signature information and rule base
The incidence relation of storage is determined less than processor's information, also determines that processor corresponding less than processor's information.
Reason two is not stored in advance in rule base with the associated processor's information of target signature information, causes to determine
Processor corresponding less than processor's information.
No matter which kind of above-mentioned reason, be all due to the pre-stored content of rule base comprehensively caused by, can be with
The content that rule base is stored is improved by updating rule base, when so as to subsequent the receiving the first user transmission again of the task,
It can successfully determine the processor of task.
Fig. 3 is a kind of schematic flow diagram for updating the rule base shown in accordance with an embodiment of the present disclosure.Such as Fig. 3 institute
Show, on the basis of embodiment shown in Fig. 2, the update rule base includes:
The task is distributed to second user by step S41, to be divided the task according to the order of the second user
Dispensing target processor；
Step S42, it is if processor's information of the target processor is pre-stored within the rule base, the target is special
Reference breath is stored in the rule base, and establishes the incidence relation of the target signature information Yu processor's information.
In one embodiment, the case where arriving processor's information associated with the target signature information is not being determined
Under, which can be distributed into second user, wherein second user can be the manager of processor, be also possible to sole duty
The personnel of distribution task, second user can manually determine the processor for handling the task after receiving task, so as to
The task is distributed according to the order of second user, favorably accomplishes the distribution of task.
In one embodiment, after the task is distributed to target processor according to the order of the second user,
If processor's information of the target processor is pre-stored within the rule base, then can determine causes not determine and institute
The reason of stating target signature information associated processor's information be in above-mentioned reason one namely rule base with target processing
The pre-stored characteristic information of processor's information association of person is different from the target signature information.
In the pre-stored characteristic information and the target signature information of processor's information association with target processor
In the case where difference, illustrate that pre-stored characteristic information and the incidence relation of processor's information of target processor be not enough
Accurately, artificial it is considered that personnel change (such as certain task and since target processor is that second user manually determines
There are processors to call away in multiple processors, or be newly added to processor) caused by characteristic information and processor's relationship
Change, so the accuracy of the processor determined is higher, in this case, believe for target processor and target signature
It ceases and determines incidence relation, obtained result is more accurate.
Therefore, the target signature information is stored in the rule base, and establish the target signature information with it is described
The incidence relation of processor's information, when so as to subsequent the receiving the first user transmission again of the task, if task includes target signature
Information, can the incidence relation based on the target signature information Yu processor's information, it is special to accurately determine the target
Reference ceases corresponding processor's information, and then accurately determines target processor.
Fig. 4 is the schematic flow diagram that the another kind shown in accordance with an embodiment of the present disclosure updates the rule base.Such as Fig. 4 institute
Show, on the basis of embodiment shown in Fig. 2, the update rule base includes:
The task is distributed to second user by step S43, to be divided the task according to the order of the second user
Dispensing target processor；
Step S44, it is if processor's information of the target processor is pre-stored within the rule base, the target is special
Reference breath is stored in the rule base, and by pre-stored feature associated with processor's information in the rule base
Information and the target signature information are integrated into new characteristic information, and establish the new characteristic information and processor letter
The incidence relation of breath.
In one embodiment, the case where arriving processor's information associated with the target signature information is not being determined
Under, which can be distributed into second user, wherein second user can be the manager of processor, be also possible to sole duty
The personnel of distribution task, second user can manually determine the processor for handling the task after receiving task, so as to
The task is distributed according to the order of second user, favorably accomplishes the distribution of task.
In one embodiment, after the task is distributed to target processor according to the order of the second user,
If processor's information of the target processor is pre-stored within the rule base, then can determine causes not determine and institute
The reason of stating target signature information associated processor's information be in above-mentioned reason one namely rule base with target processing
The pre-stored characteristic information of processor's information association of person is different from the target signature information.
Believe with the pre-stored characteristic information of processor's information association of the target processor and the target signature
Breath is different, may include two kinds of situations.First, the pre-stored characteristic information with processor's information association of target processor
In target signature information is not present, such as target signature information is characterized information A, and believes with the processor of the target processor
Ceasing associated pre-stored characteristic information only includes characteristic information B；Second, with the associated pre-stored spy of target processor
The Partial Feature information in target signature information is only existed in reference breath, such as target signature information is characterized information A, B and C,
It and only include characteristic information A and B with the pre-stored characteristic information of processor's information association of the target processor.
In the pre-stored characteristic information and the target signature information of processor's information association with target processor
In the case where difference, illustrate that pre-stored characteristic information and the incidence relation of processor's information of target processor be not enough
Accurately, artificial it is considered that personnel change (such as certain task and since target processor is that second user manually determines
There are processors to call away in multiple processors, or be newly added to processor) caused by characteristic information and processor's relationship
Change, so the accuracy of the processor determined is higher, in this case, believe for target processor and target signature
It ceases and determines incidence relation, obtained result is more accurate.
And at the pre-stored characteristic information and target due to processor's information association with the target processor
There is also reasonability to a certain extent for the incidence relation of processor's information of reason person, therefore in order to which comprehensive consideration is pre-stored
The incidence relation of processor's information of characteristic information and target processor, the processor with target signature information and target processor
The incidence relation of information, can be by the pre-stored characteristic information of processor's information association with the target processor and institute
It states target signature information and is integrated into new characteristic information, it also will be preparatory with processor's information association of the target processor
Each characteristic information in the characteristic information of storage and each characteristic information in target signature information are integrated into new feature letter
Breath.
Such as above-mentioned target signature information A, B and C and pre-stored characteristic information A and B are integrated into new feature and believed
Cease A, B and C, and the characteristic information for marking this new is associated with the target processor, with guarantee new characteristic information with it is described
The incidence relation of target processor is more accurate, and in task, there are accurate in the case where new characteristic information A, B and C so as to subsequent
Ground determines that the processor of task is target processor.
In one embodiment, on the basis of Fig. 3 or embodiment illustrated in fig. 4, described appoint is determined in the second user
After the processor of business, the communication comprising first user, the second user and the processor can also be further constructed
Group, so that three verifies the accuracy of task distribution, and the method for analysis processing task in time.
Fig. 5 is the schematic flow diagram of another method for allocating tasks shown in accordance with an embodiment of the present disclosure.Such as Fig. 5 institute
Show, on the basis of the embodiment shown in fig. 4, the update rule base includes:
Step S5 receives the task that the first user sends, wherein the task includes target signature information；
Step S6, based on the incidence relation of the new characteristic information and processor's information, the determining and target signature
The associated processor of information；
Step S7 arrives processor associated with the target signature information if not determining, based on the new feature
The incidence relation of the pre-stored characteristic information and processor's information before information integration, it is determining special with the target
The associated processor of reference manner of breathing.
In one embodiment, in the pass for the processor's information for establishing the new characteristic information and the target processor
It, can be first based on new characteristic information and processor's information when the receiving the first user transmission of the task after connection relationship
Incidence relation determines processor's information associated with the characteristic information of the task.
Since new characteristic information is that pre-stored characteristic information and the target signature information are integrated to obtain,
Relative to pre-stored characteristic information, new characteristic information includes more characteristic informations, such as in the above-described embodiments, newly
Characteristic information include characteristic information A, B and C, and pre-stored characteristic information include characteristic information A and B.New feature letter
The characteristic information that breath includes is more, so processor's information of the target processor determined is relatively accurate, therefore can first be based on
The incidence relation of new characteristic information and processor's information determines processor's letter associated with the target signature information
Breath to accurately determine processor's information associated with the target signature information, and then is believed according to determining processor
Breath accurately determines the processor of task.
But since the characteristic information that new characteristic information includes is more, there are the places of incidence relation with new characteristic information
Therefore reason person's information, is being based on institute relative to there are processor's information of incidence relation to lack with pre-stored characteristic information
The incidence relation of new characteristic information and processor's information is stated, does not determine and arrives processing associated with the characteristic information of the task
When person's information, the pre-stored characteristic information and processor's information before being integrated based on the new characteristic information are closed
Connection relationship determines processor's information associated with the characteristic information of the task, so as to successfully according to determining processor
Information determines the processor to task.
Such as there are the mark first that processor's information of incidence relation is processor with pre-stored characteristic information A and B
And second, and there are the mark first that processor's information of incidence relation is processor with new characteristic information A, B and C, then basis
Embodiment of the disclosure, first the incidence relation based on new characteristic information and processor's information, determining to believe with the target signature
The associated processor's information of manner of breathing, therefore when new characteristic information is A, B and C, it can determine that processor's information is only first, and
It does not include second, so as to accurately determine the processor of task according to determining processor's information.
But if processor's information is second, then the incidence relation based on new characteristic information A, B and C and processor is just not
It can determine that processor's information associated with the target signature information, then pre-stored characteristic information can be based on again
The incidence relation of A and B and processor determine that processor's information associated with the target signature information is second, to guarantee
The processor for the task of arriving successfully is determined according to determining processor's information.
Fig. 6 is the schematic flow diagram that another shown in accordance with an embodiment of the present disclosure updates the rule base.Such as Fig. 6 institute
Show, on the basis of embodiment shown in Fig. 2, the update rule base includes:
The task is distributed to second user by step S45, to be divided the task according to the order of the second user
Dispensing target processor；
Step S46, if processor's information of the target processor is not pre-stored within the rule base, by the target
Processor's information of processor is stored in the rule base, and establishes the pass of the target signature information Yu the target processor
Connection relationship.
In one embodiment, if processor's information of target processor is not pre-stored within the rule base, then not
Determine to the reason of processor's information associated with the target signature information be above-mentioned reason two namely rule base not
Be stored in advance with the associated processor's information of target signature information, in such a case, it is possible to establish the target signature information
With the incidence relation of processor's information of the target processor, receive what the first user sent again so as to subsequent so as to subsequent
It, can be based on establishing being associated with for target signature information and the target processor if task includes target signature information when task
Relationship determines target processor.
Corresponding with the embodiment of foregoing task distribution method, present invention also provides the embodiments of task allocation apparatus.
The embodiment of the application task allocation apparatus can be applied in terminal or server.Installation practice can pass through
Software realization can also be realized by way of hardware or software and hardware combining.Taking software implementation as an example, it anticipates as a logic
Device in justice is by the processor of terminal where it or server by computer program corresponding in nonvolatile memory
Instruction is read into memory what operation was formed.For hardware view, as shown in fig. 7, to be shown according to embodiment of the disclosure
Task allocation apparatus where terminal or server a kind of hardware structure diagram, in addition to processor shown in Fig. 7, memory, network
Except interface and nonvolatile memory, the terminal or server in embodiment where device are generally according to the terminal or clothes
The actual functional capability of business device can also include other hardware, repeat no more to this.
Fig. 8 is a kind of schematic block diagram of the task allocation apparatus shown in accordance with an embodiment of the present disclosure.Shown in the present embodiment
Method can be applied to the electronic equipments such as terminal, such as mobile phone, tablet computer, wearable device, also can be applied to service.
As shown in figure 8, the task allocation apparatus includes with flowering structure:
Task receiving module 1, for receiving the task of the first user transmission, wherein the task is believed comprising target signature
Breath；
Processor's determining module 2, for being associated with based on characteristic information in the rule base pre-established and processor's information
Relationship, determines processor associated with the target signature information, and the rule base pre-established is also stored with feature letter
Breath, processor's information；
Distribution module 3, for the task to be distributed to the processor.
Fig. 9 is the schematic block diagram of another task allocation apparatus shown in accordance with an embodiment of the present disclosure.As shown in figure 9,
Described device further include:
Update module 4 does not determine in processor's determining module and arrives processing associated with the target signature information
In the case where person, the rule base is updated.
Figure 10 is a kind of schematic block diagram of the update module shown in accordance with an embodiment of the present disclosure.As shown in Figure 10, described
Update module 4 includes:
The task is distributed to second user by the first distribution sub module 41, to be incited somebody to action according to the order of the second user
The task distributes to target processor；
First setting up submodule 42 will if processor's information of the target processor is pre-stored within the rule base
The target signature information is stored in the rule base, and establishes being associated with for the target signature information and processor's information
Relationship.
Figure 11 is the schematic block diagram of another update module shown in accordance with an embodiment of the present disclosure.As shown in figure 11, institute
Stating update module 4 includes:
Second distribution sub module 43, for the task to be distributed to second user, according to the life of the second user
It enables and the task is distributed into target processor；
First sub-module stored 44, for being pre-stored within the rule base in processor's information of the target processor
In the case where, the target signature information is stored in the rule base；
Feature integration submodule 45, being used for will be associated pre-stored with processor's information in the rule base
Characteristic information and the target signature information are integrated into new characteristic information；
Second establishes module 46, for establishing the incidence relation of the new characteristic information Yu the target processor.
Optionally, the task receiving module 1 is also used to receive the task of the first user transmission, wherein the task packet
Containing target signature information；
Processor's determining module 2 is also used to the incidence relation based on the new characteristic information and processor's information,
It determines processor associated with the target signature information, arrives processing associated with the target signature information not determining
The pre-stored characteristic information and processor's information in the case where person, before being integrated based on the new characteristic information
Incidence relation, determine associated with target signature information processor.
Figure 12 is the schematic block diagram of another update module shown in accordance with an embodiment of the present disclosure.As shown in figure 12, institute
Stating update module 4 includes:
Third distribution sub module 47, for the task to be distributed to second user, according to the life of the second user
It enables and the task is distributed into target processor；
Second sub-module stored 48, for not being pre-stored within the rule in processor's information of the target processor
In the case where library, processor's information of the target processor is stored in the rule base；
Third setting up submodule 49, for establishing the incidence relation of the target signature information Yu the target processor.
About the device in above-described embodiment, wherein modules execute the concrete mode of operation in related this method
Embodiment in be described in detail, no detailed explanation will be given here.
According to the third aspect of the disclosure, a kind of electronic equipment is proposed, comprising:
Processor；
Memory for storage processor executable instruction；
Wherein, the processor is configured to executing the step in any of the above-described embodiment the method.
According to the fourth aspect of the disclosure, proposes a kind of computer readable storage medium, is stored thereon with computer program,
The program realizes the step in any of the above-described embodiment the method when being executed by processor.
Those skilled in the art will readily occur to its of the disclosure after considering specification and practicing disclosure disclosed herein
Its embodiment.This application is intended to cover any variations, uses, or adaptations of the disclosure, these modifications, purposes or
Person's adaptive change follows the general principles of this disclosure and including the undocumented common knowledge in the art of the disclosure
Or conventional techniques.The description and examples are only to be considered as illustrative, and the true scope and spirit of the disclosure are by following
Claim is pointed out.
It should be understood that the present disclosure is not limited to the precise structures that have been described above and shown in the drawings, and
And various modifications and changes may be made without departing from the scope thereof.The scope of the present disclosure is only limited by the accompanying claims.
Claims (9)
1. a kind of method for allocating tasks, which is characterized in that the described method includes:
Receive the task of the first user transmission, wherein the task includes target signature information；
It is determining to believe with the target signature based on the incidence relation of characteristic information and processor's information in the rule base pre-established
The associated processor of manner of breathing, the rule base pre-established are also stored with characteristic information, processor's information；
The task is distributed into the processor.
2. the method according to claim 1, wherein the method also includes:
If not determining and arriving processor associated with the target signature information, the rule base is updated.
3. according to the method described in claim 2, it is characterized in that, the update rule base includes:
The task is distributed into second user, the task is distributed to target processing according to the order of the second user
Person；
If processor's information of the target processor is pre-stored within the rule base, the target signature information is stored in
The rule base, and establish the incidence relation of the target signature information Yu processor's information.
4. according to the method described in claim 2, it is characterized in that, the update rule base includes:
The task is distributed into second user, the task is distributed to target processing according to the order of the second user
Person；
If processor's information of the target processor is pre-stored within the rule base, the target signature information is stored in
The rule base, and by pre-stored characteristic information associated with processor's information and the mesh in the rule base
Mark characteristic information is integrated into new characteristic information, and establishes being associated with for the new characteristic information and processor's information
System.
5. according to the method described in claim 4, it is characterized in that, the method also includes:
Receive the task of the first user transmission, wherein the task includes target signature information；
Based on the incidence relation of the new characteristic information and processor's information, determination is associated with the target signature information
Processor；
If not determining and arriving processor associated with the target signature information, before the new characteristic information integration
The incidence relation of the pre-stored characteristic information and processor's information, determination are associated with the target signature information
Processor.
6. according to the method described in claim 2, it is characterized in that, the update rule base includes:
The task is distributed into second user, the task is distributed to target processing according to the order of the second user
Person；
If processor's information of the target processor is not pre-stored within the rule base, by the processing of the target processor
Person's information is stored in the rule base, and establishes the incidence relation of the target signature information Yu the target processor.
7. a kind of task allocation apparatus, which is characterized in that described device includes:
Task receiving module, for receiving the task of the first user transmission, wherein the task includes target signature information；
Processor's determining module, for the incidence relation based on characteristic information and processor's information in the rule base pre-established,
Determine processor associated with the target signature information, the rule base pre-established is also stored with characteristic information, place
Reason person's information；
Distribution module, for the task to be distributed to the processor.
8. a kind of electronic equipment characterized by comprising
Processor；
Memory for storage processor executable instruction；
Wherein, the processor is configured to perform claim requires the step in any one of 1 to 6 the method.
9. a kind of computer readable storage medium, is stored thereon with computer program, which is characterized in that the program is held by processor
The step in any one of claims 1 to 6 the method is realized when row.
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| CN201811513414.9A CN109711679A (en) | 2018-12-11 | 2018-12-11 | Method for allocating tasks, device, electronic equipment and computer readable storage medium |
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| CN201811513414.9A CN109711679A (en) | 2018-12-11 | 2018-12-11 | Method for allocating tasks, device, electronic equipment and computer readable storage medium |
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