CN109615176B - Vehicle order dispatching method and device - Google Patents

Vehicle order dispatching method and device Download PDF

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CN109615176B
CN109615176B CN201811347383.4A CN201811347383A CN109615176B CN 109615176 B CN109615176 B CN 109615176B CN 201811347383 A CN201811347383 A CN 201811347383A CN 109615176 B CN109615176 B CN 109615176B
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dispatching
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vehicle
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CN109615176A (en
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徐义尧
杨子易
李振宇
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Beijing Qunar Software Technology Co Ltd
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Abstract

The application provides a method and a device for dispatching a vehicle order, wherein the method comprises the following steps: the method comprises the steps of obtaining a first vehicle order to be dispatched, setting time sequences of one or more dispatching modes, and sequentially triggering the one or more dispatching modes to dispatch the first vehicle order according to the time sequences in the multiple dispatching modes. By adopting the scheme, different dispatching modes are sequentially triggered according to the sequence of the time axis, the flow is clear, the implementation is convenient, the dispatching success rate is ensured, the lower dispatching cost is also ensured, and the problem that the order dispatching flow is disordered and complicated due to more order dispatching ways in the related technology is solved.

Description

Vehicle order dispatching method and device
Technical Field
The application relates to the field of internet, in particular to a method and a device for dispatching a vehicle order.
Background
In the related art, in the dispatch of a special car order, the order dispatching mode comprises broadcasting order grabbing, refusing assignment, assigning order hall show, locomotive + supplier assignment, customer service assignment, etc. The distribution modes accepted by drivers in different supply chains are different, and the willingness of order taking and the distribution cost of the drivers in different modes are different. Due to the existence of multiple distribution modes, order distribution is complex and messy, and data management difficulty is high.
Aiming at the problem that the order dispatching process is disordered and complex due to more order dispatching ways in the related technology, no effective solution is available at present.
Disclosure of Invention
The embodiment of the application provides a vehicle order dispatching method and device, and aims to at least solve the problem that order dispatching processes are disordered and complex due to more order dispatching ways in the related technology.
According to one embodiment of the application, a method for dispatching a vehicle order is provided, which comprises the following steps: the method comprises the steps of obtaining a first vehicle order to be dispatched, setting the time sequence of one or more dispatching modes and setting the time sequence of one or more dispatching modes; and sequentially triggering the one or more dispatching modes to dispatch the first vehicle order according to the time sequence.
According to another embodiment of the application, there is also provided a vehicle order dispatching device, including: the acquisition module is used for acquiring a first vehicle order to be dispatched, setting the time sequence of one or more dispatching modes and setting the time sequence of the one or more dispatching modes; and the dispatching module is used for sequentially triggering the one or more dispatching modes to dispatch the first vehicle order according to the time sequence.
According to yet another embodiment of the present application, there is also provided a storage medium having a computer program stored therein, wherein the computer program is arranged to perform the steps of any of the method embodiments described above when executed.
According to yet another embodiment of the present application, there is also provided an electronic device, comprising a memory in which a computer program is stored and a processor arranged to run the computer program to perform the steps of any of the above method embodiments.
According to the method and the device, the first vehicle order to be dispatched is obtained, the time sequence of one or more dispatching modes is set, and the one or more dispatching modes are sequentially triggered to dispatch the first vehicle order according to the time sequence in the multiple dispatching modes. By adopting the scheme, different dispatching modes are sequentially triggered according to the sequence of the time axis, the flow is clear, the implementation is convenient, the dispatching success rate is ensured, the lower dispatching cost is also ensured, and the problem that the order dispatching flow is disordered and complicated due to more order dispatching ways in the related technology is solved.
Drawings
The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:
fig. 1 is a block diagram of a hardware configuration of a mobile terminal of a method for dispatching a vehicle order according to an embodiment of the present application;
FIG. 2 is a flow chart of a method for serving a vehicle order according to an embodiment of the present application;
fig. 3 is a diagram illustrating dispatch of a reservation ticket according to a timeline according to another embodiment of the present application.
Detailed Description
The present application will be described in detail below with reference to the accompanying drawings in conjunction with embodiments. It should be noted that, in the present application, the embodiments and features of the embodiments may be combined with each other without conflict.
It should be noted that the terms "first," "second," and the like in the description and claims of this application and in the drawings described above are used for distinguishing between similar elements and not necessarily for describing a particular sequential or chronological order.
Example one
The scheme in the embodiment of the application can be operated in a network server for dispatching the special car.
The method provided by the first embodiment of the present application may be executed in a mobile terminal, a computer terminal, or a similar computing device. Taking a mobile terminal as an example, fig. 1 is a block diagram of a hardware structure of the mobile terminal of a method for dispatching a vehicle order according to an embodiment of the present invention, as shown in fig. 1, a server may include one or more processors 102 (only one is shown in fig. 1) (the processor 102 may include, but is not limited to, a processing device such as a microprocessor MCU or a programmable logic device FPGA, etc.) and a memory 104 for storing data, and optionally, the mobile terminal may further include a transmission device 106 for communication function and an input/output device 108. It will be understood by those skilled in the art that the structure shown in fig. 1 is only an illustration, and does not limit the structure of the mobile terminal. For example, the server may also include more or fewer components than shown in FIG. 1, or have a different configuration than shown in FIG. 1.
The memory 104 may be configured to store software programs and modules of application software, such as program instructions/modules corresponding to the method for dispatching a vehicle order in the embodiment of the present application, and the processor 102 executes various functional applications and data processing by executing the software programs and modules stored in the memory 104, so as to implement the method described above. The memory 104 may include high speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some examples, the memory 104 may further include memory located remotely from the processor 102, which may be connected to a server over a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.
The transmission device 106 is used to receive or transmit data via a network. Specific examples of the network described above may include a wireless network provided by a communication provider of the server. In one example, the transmission device 106 includes a Network adapter (NIC) that can be connected to other Network devices through a base station to communicate with the internet. In one example, the transmission device 106 can be a Radio Frequency (RF) module, which is used to communicate with the internet in a wireless manner.
In the present embodiment, a method for dispatching a vehicle order running on the above server is provided, and fig. 2 is a flowchart of a method for dispatching a vehicle order according to an embodiment of the present application, as shown in fig. 2, the flowchart includes the following steps:
step S202, obtaining a first vehicle order to be dispatched, setting the time sequence of one or more dispatching modes and setting the time sequence of one or more dispatching modes;
and after the first vehicle order is obtained, the first vehicle order starts to be distributed, and the time is the starting moment of the order distribution.
And step S204, sequentially triggering the one or more dispatching modes to dispatch the first vehicle order according to the time sequence.
The dispatching mode is also called dispatching way and can comprise modes of dispatching pipeline cards, dispatching driver insurance policies, dispatching vehicle heads, broadcasting and grabbing orders, displaying in order halls, dispatching to other vehicle platforms, dispatching customers, assigning upgraded vehicle types and the like.
Through the steps, the first vehicle order to be dispatched is obtained, the time sequence of one or more dispatching modes is set, and the one or more dispatching modes are sequentially triggered to dispatch the first vehicle order according to the time sequence in the multiple dispatching modes. By adopting the scheme, different dispatching modes are sequentially triggered according to the sequence of the time axis, the flow is clear, the implementation is convenient, the dispatching success rate is ensured, the lower dispatching cost is also ensured, and the problem that the order dispatching flow is disordered and complicated due to more order dispatching ways in the related technology is solved.
Optionally, the one or more dispatching manners are triggered in sequence according to a time sequence to dispatch the first vehicle order, and the method includes at least one of: at the first moment, triggering to dispatch the first vehicle order in a water card flowing mode, a driver guarantee order or a vehicle head assignment mode; triggering to dispatch the first vehicle order in a broadcasting order grabbing mode at a second moment; triggering to dispatch the first vehicle order through a third party taxi taking platform at a third time; and triggering to dispatch the first vehicle order in a vehicle type up-regulation mode at the fourth moment. The sequence of the first time, the second time, the third time and the fourth time is not limited, and may be sequentially increased. By adopting the scheme of the embodiment, the staff can set in a plurality of distribution modes by self, and the distribution mode with low distribution cost is preferentially set for distribution. The taxi taking platform can be a third party operation platform in the related art.
Optionally, sequentially triggering the one or more dispatching manners to dispatch the first vehicle order according to a time sequence includes: and in the process of dispatching the first vehicle order in a dispatching mode triggered at a preset moment, carrying out pricing dispatching on the first vehicle order at a preset time interval from the beginning of order dispatching.
Optionally, the step of sending the first vehicle order at an additional price at a preset time interval from the start of order sending includes: carrying out first-time pricing on the first vehicle order at a first preset time interval from the start of order dispatching, and dispatching; and carrying out second-time pricing on the first vehicle order at an interval of a second preset time period from the start of order dispatching, and dispatching, wherein the second preset time period is greater than the first preset time period, and the second-time pricing rate is greater than the first-time pricing rate.
Optionally, between the second preset time period and the first preset time period, after the first car order is priced for the first time, the first car order is repeatedly dispatched for multiple times. After the price is added once, the electronic ticket is distributed for several times, the broadcasting range is expanded as much as possible, all drivers can receive current information, and if no person receives the ticket, subsequent price adding is carried out.
The following description is made in conjunction with another embodiment of the present application.
In the dispatching of the special vehicle orders, the dispatching modes of the orders comprise broadcasting order grabbing, refusal assignment, order hall display, locomotive and supplier assignment, customer service assignment and the like. The distribution modes accepted by drivers in different supply chains are different, and the driver order receiving willingness and the distribution cost in different modes are different.
In order to improve service on the basis of a supply chain, keep distribution cost in a controllable range and maintain certain fairness among different supply chains and drivers, a time axis distribution strategy system is set up in the embodiment.
The main targets of the timeline distribution policy system in the present application document are the following three types:
1. service indexes are improved, and the order rate is improved and the order duration is reduced;
2. the distribution cost is saved;
3. certain fairness is maintained among different supply chains and drivers.
Different occasions of different cities have different transportation capacity supply chain conditions and different types of order service requirements, so that a strategy needs to be flexibly configured according to the occasions.
Different time axis strategies are used in different scenes, the same mode is avoided for all orders in the country, so that different situations can be flexibly processed, and balance is sought among the above 3 types of targets which conflict with each other.
A set of time axis dispatching system is designed in the embodiment, and the following points can be flexibly regulated and controlled in different scenes:
1. control of each distribution mode and the intervention time of each supply chain driver in the distribution
2. Control of intervention time for extended driver range dispatch actions such as pricing, vehicle type dispatch
3. Controlling the dispatching frequency of each dispatching mode and the interaction frequency with the driver end
4. Arbitration for different distribution modes and different supply chain drivers to receive same order
The scenes are divided according to the combined action of order types (cities, vehicle types, service types (receiving machines, receiving stations, urban traffic) and the like), vehicle using time (the amount of available time for dispatching), dispatching non-vehicle risk types (no risk of answering the orders, no risk of vehicles after confirmation, no risk of vehicles arriving on the spot) and the like;
by flexibly using different transportation power supply chains and distribution modes in different scenes and scheduling by using different time axis strategies, the balance among the three types of targets can be achieved.
Fig. 3 is a schematic diagram of dispatch of reservation orders according to a time axis according to another embodiment of the present application, as shown in fig. 3, the dispatch order includes three parts, the top layer indicates time axis scheduling key information, the middle layer indicates transportation capacity product intervention, a deadline time point, a pricing time point, and the bottom layer indicates a sub-time axis, and a dispatch process is determined. The time axis at the uppermost layer comprises dispatch starting time, dispatch ending time and vehicle using time. The dispatching modes in the middle layer comprise a running water card, a policy, a vehicle head type assignment mode, a hanging broadcast order grabbing mode, an OTA multi-dispatching mode, a vehicle type dispatching mode, a machine receiving super-security mode and a bag bottom assignment mode, and each dispatching mode can have a corresponding additional price mode and an additional price moment.
By adopting the scheme, different dispatching time axis strategies are used according to scenes, and various targets are flexibly realized.
Through the above description of the embodiments, those skilled in the art can clearly understand that the method according to the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but the former is a better implementation mode in many cases. Based on such understanding, the technical solutions of the present application or portions thereof that contribute to the prior art may be embodied in the form of a software product, where the computer software product is stored in a storage medium (such as a ROM/RAM, a magnetic disk, and an optical disk), and includes several instructions for enabling a terminal device (which may be a mobile phone, a computer, a server, or a network device) to execute the method described in the embodiments of the present application.
Example two
In this embodiment, a vehicle order dispatching device is further provided, and the device is used for implementing the foregoing embodiment and the preferred embodiment, and the description of the device is omitted. As used below, the term "module" may be a combination of software and/or hardware that implements a predetermined function. Although the means described in the embodiments below are preferably implemented in software, an implementation in hardware, or a combination of software and hardware is also possible and contemplated.
According to another embodiment of the application, a vehicle order dispatching device is provided, which comprises:
the system comprises an acquisition module, a dispatching module and a dispatching module, wherein the acquisition module is used for acquiring a first vehicle order to be dispatched and setting the time sequence of one or more dispatching modes;
and the dispatching module is used for sequentially triggering the one or more dispatching modes to dispatch the first vehicle order according to the time sequence.
Through the device, the first vehicle order to be dispatched is obtained, the time sequence of one or more dispatching modes is set, and the one or more dispatching modes are sequentially triggered to dispatch the first vehicle order according to the time sequence in the multiple dispatching modes. By adopting the scheme, different dispatching modes are sequentially triggered according to the sequence of the time axis, the flow is clear, the implementation is convenient, the dispatching success rate is ensured, the lower dispatching cost is also ensured, and the problem that the order dispatching flow is disordered and complicated due to more order dispatching ways in the related technology is solved.
Optionally, the dispatching module is further configured to perform at least one of: at the first moment, triggering and dispatching the first vehicle order in a water card flowing mode and a driver guarantee order or vehicle head assignment mode; triggering to dispatch the first vehicle order in a broadcasting order grabbing mode at a second moment; triggering to dispatch the first vehicle order through a third party taxi taking platform at a third time; and triggering to dispatch the first vehicle order in a vehicle type up-regulation mode at the fourth moment.
Optionally, the dispatching module is further configured to, in a process of triggering dispatching of the first vehicle order in a dispatching manner at a preset time, perform pricing dispatching on the first vehicle order at a preset time interval from the start of dispatching the order.
Optionally, the dispatching module is further configured to add a first price to the first vehicle order at a first preset time interval from the start of order dispatching, and dispatch the first vehicle order; and carrying out second-time pricing on the first vehicle order at a second preset time interval from the start of order dispatching, and dispatching, wherein the second preset time interval is greater than the first preset time interval, and the second pricing limit is greater than the first pricing limit.
Optionally, the dispatching module is further configured to repeatedly dispatch the first vehicle order for a plurality of times after the first pricing is performed on the first vehicle order between the second preset time period and the first preset time period. After the price is added once, the electronic ticket is distributed for several times, the broadcasting range is expanded as much as possible, all drivers can receive current information, and if no person receives the ticket, subsequent price adding is carried out.
It should be noted that, the above modules may be implemented by software or hardware, and for the latter, the following may be implemented, but not limited to: the modules are all positioned in the same processor; alternatively, the modules are respectively located in different processors in any combination.
EXAMPLE III
Embodiments of the present application also provide a storage medium. Alternatively, in this embodiment, the storage medium may be configured to store program codes for performing the following steps:
s1, obtaining a first vehicle order to be dispatched, and setting a time sequence of one or more dispatching modes;
and S2, sequentially triggering the one or more dispatching modes to dispatch the first vehicle order according to the time sequence.
Optionally, in this embodiment, the storage medium may include, but is not limited to: a U-disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a removable hard disk, a magnetic or optical disk, and other various media capable of storing program codes.
Embodiments of the present application further provide an electronic device comprising a memory having a computer program stored therein and a processor configured to execute the computer program to perform the steps of any of the above method embodiments.
Optionally, the electronic apparatus may further include a transmission device and an input/output device, wherein the transmission device is connected to the processor, and the input/output device is connected to the processor.
Optionally, in this embodiment, the processor may be configured to execute the following steps by a computer program:
s1, obtaining a first vehicle order to be dispatched, and setting a time sequence of one or more dispatching modes;
and S2, sequentially triggering the one or more dispatching modes to dispatch the first vehicle order according to the time sequence.
Optionally, for a specific example in this embodiment, reference may be made to the examples described in the above embodiment and optional implementation, and this embodiment is not described herein again.
Optionally, the specific examples in this embodiment may refer to the examples described in the above embodiments and optional implementation manners, and this embodiment is not described herein again.
It will be apparent to those skilled in the art that the modules or steps of the present application described above may be implemented by a general purpose computing device, they may be centralized on a single computing device or distributed across a network of multiple computing devices, and alternatively, they may be implemented by program code executable by a computing device, such that they may be stored in a storage device and executed by a computing device, and in some cases, the steps shown or described may be performed in an order different than that described herein, or they may be separately fabricated into individual integrated circuit modules, or multiple ones of them may be fabricated into a single integrated circuit module. Thus, the present application is not limited to any specific combination of hardware and software.
The above description is only a preferred embodiment of the present application and is not intended to limit the present application, and various modifications and changes may be made to the present application by those skilled in the art. Any modification, equivalent replacement, improvement and the like made within the spirit and principle of the present application shall be included in the protection scope of the present application.

Claims (8)

1. A method for dispatching a vehicle order is characterized by comprising the following steps:
acquiring a first vehicle order to be dispatched, and setting the time sequence of various dispatching modes;
sequentially triggering the various dispatching modes to dispatch the first vehicle order according to the time sequence;
the step of triggering the plurality of dispatching modes to dispatch the first vehicle order according to the time sequence comprises the following steps:
at the first moment, triggering and dispatching the first vehicle order in a water card flowing mode and a driver guarantee order or vehicle head assignment mode;
triggering to dispatch the first vehicle order in a broadcasting order grabbing mode at a second moment;
at a third time, triggering to dispatch the first vehicle order in a third-party vehicle taking platform mode;
at the fourth moment, triggering to dispatch the first vehicle order in a vehicle type up-regulation mode;
the first time, the second time, the third time and the fourth time do not limit the time sequence.
2. The method of claim 1, wherein triggering the plurality of dispatch modes to dispatch the first vehicle order in a chronological order comprises:
and in the process of dispatching the first vehicle order in a dispatching mode triggered at a preset moment, carrying out pricing dispatching on the first vehicle order at a preset time interval from the beginning of order dispatching.
3. The method of claim 2, wherein the additional dispatch of the first vehicle order at a preset time interval from the start of the dispatch of the order comprises:
carrying out first-time pricing on the first vehicle order at a first preset time interval from the start of order dispatching, and dispatching;
and carrying out second-time pricing on the first vehicle order at an interval of a second preset time period from the start of order dispatching, and dispatching, wherein the second preset time period is greater than the first preset time period, and the second-time pricing rate is greater than the first-time pricing rate.
4. The method of claim 3, wherein the dispatching is repeated a plurality of times after the first car order is placed between the second predetermined time period and the first predetermined time period.
5. A device for dispatching a vehicle order, comprising:
the acquisition module is used for acquiring a first vehicle order to be dispatched and setting the time sequence of various dispatching modes;
the dispatching module is used for sequentially triggering the various dispatching modes to dispatch the first vehicle order according to the time sequence;
the dispatch module is further configured to perform the following steps:
at the first moment, triggering to dispatch the first vehicle order in a water card flowing mode, a driver guarantee order or a vehicle head assignment mode;
triggering to dispatch the first vehicle order in a broadcasting order grabbing mode at a second moment;
triggering to dispatch the first vehicle order through a third-party taxi taking platform at a third time;
at the fourth moment, triggering to dispatch the first vehicle order in a vehicle type up-regulation mode;
the first time, the second time, the third time and the fourth time do not limit the time sequence.
6. The apparatus of claim 5, wherein the dispatch module is further configured to, during the triggering of the dispatching of the first vehicle order by a dispatching method at a predetermined time, dispatch the first vehicle order at a predetermined time interval from the start of dispatching the order at a higher price.
7. A storage medium, in which a computer program is stored, wherein the computer program is arranged to perform the method of any of claims 1 to 4 when executed.
8. An electronic device comprising a memory and a processor, wherein the memory has a computer program stored therein, and the processor is configured to execute the computer program to perform the method of any of claims 1 to 4.
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CN114548682A (en) * 2022-01-19 2022-05-27 浙江吉利控股集团有限公司 Order distribution method, order distribution device and computer readable storage medium

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CN105139228A (en) * 2015-08-20 2015-12-09 北京嘀嘀无限科技发展有限公司 Order allocation method and device
CN107766964A (en) * 2016-08-18 2018-03-06 北京嘀嘀无限科技发展有限公司 One kind uses car order processing method, server, passenger terminal and system
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