CN109508800A - A kind of outpatient clinic appointment method and apparatus - Google Patents

A kind of outpatient clinic appointment method and apparatus Download PDF

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Publication number
CN109508800A
CN109508800A CN201811140043.4A CN201811140043A CN109508800A CN 109508800 A CN109508800 A CN 109508800A CN 201811140043 A CN201811140043 A CN 201811140043A CN 109508800 A CN109508800 A CN 109508800A
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doctor
reservation
user
probability
reservation probability
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邢成
董伟
李成
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Sao Chengai (jiangsu) Health Management Consulting Co Ltd
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Sao Chengai (jiangsu) Health Management Consulting Co Ltd
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Priority to CN201811140043.4A priority Critical patent/CN109508800A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • GPHYSICS
    • G16INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR SPECIFIC APPLICATION FIELDS
    • G16HHEALTHCARE INFORMATICS, i.e. INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR THE HANDLING OR PROCESSING OF MEDICAL OR HEALTHCARE DATA
    • G16H40/00ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices
    • G16H40/20ICT specially adapted for the management or administration of healthcare resources or facilities; ICT specially adapted for the management or operation of medical equipment or devices for the management or administration of healthcare resources or facilities, e.g. managing hospital staff or surgery rooms

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  • General Health & Medical Sciences (AREA)
  • Medical Informatics (AREA)
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Abstract

The present invention provides a kind of outpatient clinic appointment method and apparatus, which comprises obtains the instruction of user's reserve requests;It is instructed according to user's reserve requests, obtains the first doctor of user's reservation;According to user's reservation instruction, user's subscription time is obtained;According to the first information about doctor that the user reserves, the first reservation probability is obtained, the first reservation probability is the probability that the user successfully reserves first doctor in the time;Judge first doctor whether be the user the first doctor of first visit;If first doctor is not the first doctor of first visit of the user, the first reservation probability is improved to the second reservation probability, the second reservation probability is higher than the first reservation probability;It is reserved according to the second reservation probability, determines reservation result.Through the invention, solving to register on the net is lined up more, reserves low success rate of technical problem, has reached and has improved efficiency of registering, it is ensured that the technical effect that patient goes to a doctor in time.

Description

A kind of outpatient clinic appointment method and apparatus
Technical field
The present invention relates to technical field of information processing more particularly to a kind of outpatient clinic appointment method and apparatus.
Background technique
Online registration is the important reform measure that public hospital's patient-centered health care carries out medical services, for making things convenient for the people It sees a doctor, raising medical service level is of great significance.It takes the lead in implementing reservation consulting services work in public hospital, is conducive to suffer from Person carries out medical treatment consulting, and schedule ahead, which is seen a doctor, to be planned, and queuing time for consultation is reduced, and is also beneficial to hospital and promotes management level, improves work Make efficiency and quality of medical care, reduces medical safety risk.
But present inventor during inventive technique scheme, has found above-mentioned technology extremely in realizing the embodiment of the present application It has the following technical problems less:
Exist in the prior art it is online and meanwhile register reserve people it is more when, it is low to reserve success rate, needs medical patient can not The technical issues of getting timely medical treatment.
Summary of the invention
The embodiment of the present invention is by providing a kind of outpatient clinic appointment method and apparatus, solving online in the prior art while hanging When number reservation people is more, reservation success rate is low, the technical issues of needing medical patient to be unable to get timely treatment, has reached raising It registers success rate, it is ensured that the technical effect that patient goes to a doctor in time.
In view of the above problems, the embodiment of the present application is proposed in order to provide a kind of outpatient clinic appointment method and apparatus.
In a first aspect, the present invention provides a kind of outpatient clinic appointment methods, which comprises obtain user's reserve requests and refer to It enables;It is instructed according to user's reserve requests, obtains the first doctor of user's reservation;According to user's reservation instruction, Obtain user's subscription time;According to the user reserve the first information about doctor, obtain first reservation probability, described first Reservation probability is the probability that the user successfully reserves first doctor in the time;Judge first doctor whether be The first doctor of first visit of the user;If first doctor is not the first doctor of first visit of the user, described the is improved One reservation probability to the second reservation probability, the second reservation probability are higher than the first reservation probability;It is pre- according to described second About probability is reserved, and determines reservation result.
Preferably, it is described judge first doctor whether be the user the first doctor of first visit, comprising: described in acquisition The reservation recording of user;According to the reservation recording of the user, the reservation number of first doctor is obtained;According to the doctor Reservation number, determine first doctor whether be the user the first doctor of first visit.
Preferably, if first doctor is not the first doctor of first visit of the user, it is pre- to improve described first About probability to the second reservation probability, the second reservation probability is higher than the first reservation probability, comprising: obtains the first predetermined threshold Value;According to the first reservation probability and first predetermined threshold, the second reservation probability is determined, so that described second is pre- The about difference of probability and the first reservation probability is no more than first predetermined threshold.
Preferably, described to be reserved according to the second reservation probability, it determines after reserving result, comprising: if institute Reservation result is stated as reservation failure, obtains the illness information of the user;According to the illness information of the user, Xiang Suoshu user Recommend the second doctor, second doctor is good at the illness for treating the user.
Preferably, described to be reserved according to the second reservation probability, it determines after reserving result, comprising: if institute Reservation result is stated as reservation failure, obtains the illness information that first doctor is good at treatment;It is good at according to first doctor The illness information for the treatment of, obtains the second doctor, and the illness information that second doctor is good at treatment is identical as first doctor Or it is close.
Preferably, the illness information that treatment is good at according to first doctor obtains the second doctor, second doctor The raw illness information for being good at treatment is same or similar with first doctor, comprising: obtains the second predetermined threshold;According to described One doctor is good at the illness information and second predetermined threshold information for the treatment of, the second doctor is obtained, so that second doctor The difference that the illness and first doctor of being good at treatment are good at the illness for the treatment of is no more than second predetermined threshold.
Second aspect, the present invention provides a kind of outpatient clinic appointment devices, and described device includes: first obtains unit, described First obtains unit obtains the instruction of user's reserve requests;Second obtaining unit, second obtaining unit are pre- according to the user About request instruction obtains the first doctor of user's reservation;Third obtaining unit, the third obtaining unit is according to the use Family reservation instruction obtains user's subscription time;4th obtaining unit, the 4th obtaining unit are reserved according to the user The first information about doctor, obtain first reservation probability, it is described first reservation probability be the user is successfully reserved in the time The probability of first doctor;First judging unit, first judging unit judge whether first doctor is the use First doctor of first visit at family;First processing units, it is described if first doctor is not the first doctor of first visit of the user First processing units improve the first reservation probability to the second reservation probability, and it is pre- that the second reservation probability is higher than described first About probability;First determination unit, first determination unit are reserved according to the second reservation probability, determine reservation knot Fruit.
Preferably, first judging unit includes: the 5th obtaining unit, and the 5th obtaining unit obtains the user Reservation recording;6th obtaining unit, the 6th obtaining unit obtain first doctor according to the reservation recording of the user Raw reservation number;Second determination unit, second determination unit determine described first according to the reservation number of the doctor Doctor whether be the user the first doctor of first visit.
Preferably, the first processing units include: the 7th obtaining unit, and it is predetermined that the 7th obtaining unit obtains first Threshold value;Third determination unit, the third determination unit are determined according to the first reservation probability and first predetermined threshold The second reservation probability, so that the difference of the second reservation probability and the first reservation probability is pre- no more than described first Determine threshold value.
Preferably, first determination unit includes: the 8th obtaining unit, if the reservation result is reservation failure, 8th obtaining unit obtains the illness information of the user;The second processing unit, described the second processing unit is according to The illness information of user, Xiang Suoshu user recommend the second doctor, and second doctor is good at the illness for treating the user.
Preferably, first determination unit further include: the 9th obtaining unit, if the reservation result is that reservation is lost It loses, the 9th obtaining unit obtains the illness information that first doctor is good at treatment;Tenth obtaining unit, the described tenth obtains The illness information that unit is good at treatment according to first doctor is obtained, the second doctor is obtained, second doctor is good at treatment Illness information is same or similar with first doctor.
Preferably, the tenth obtaining unit includes: the 11st obtaining unit, and the 11st obtaining unit obtains second Predetermined threshold;12nd obtaining unit, the 12nd obtaining unit are good at the illness information for the treatment of according to first doctor With second predetermined threshold information, the second doctor is obtained, so that second doctor is good at the illness and described first for the treatment of The difference that doctor is good at the illness for the treatment of is no more than second predetermined threshold.
The third aspect the present invention provides another outpatient clinic appointment device, including memory, processor and is stored in storage On device and the computer program that can run on a processor, the processor perform the steps of acquisition when executing described program The instruction of user's reserve requests;It is instructed according to user's reserve requests, obtains the first doctor of user's reservation;According to described User's reservation instruction obtains user's subscription time;According to the first information about doctor that the user reserves, the first reservation is obtained Probability, the first reservation probability are the probability that the user successfully reserves first doctor in the time;Described in judgement First doctor whether be the user the first doctor of first visit;If the first visit first that first doctor is not the user is cured It is raw, the first reservation probability is improved to the second reservation probability, and the second reservation probability is higher than the first reservation probability;Root It is reserved according to the second reservation probability, determines reservation result.
Said one or multiple technical solutions in the embodiment of the present application at least have following one or more technology effects Fruit:
1. the embodiment of the present application provides a kind of outpatient clinic appointment method and apparatus, which comprises obtain user's reservation Request instruction;It is instructed according to user's reserve requests, obtains the first doctor of user's reservation;It is reserved according to the user Instruction, obtains user's subscription time;According to the first information about doctor that the user reserves, the first reservation probability, institute are obtained Stating the first reservation probability is the probability that the user successfully reserves first doctor in the time;Judge first doctor Whether be the user the first doctor of first visit;If first doctor is not the first doctor of first visit of the user, improve The first reservation probability to the second reservation probability, the second reservation probability is higher than the first reservation probability;According to described Second reservation probability is reserved, and determines reservation result.Through the invention, online while reservation of registering in the prior art is solved The technical issues of when people is more, reservation success rate is low, and medical patient is needed to be unable to get timely treatment has reached raising and has registered into Power, it is ensured that the technical effect that patient goes to a doctor in time.
2. if improved the embodiment of the present application passes through the first doctor of first visit that first doctor is not the user The first reservation probability to the second reservation probability, the second reservation probability is higher than the first reservation probability, comprising: obtains First predetermined threshold;According to the first reservation probability and first predetermined threshold, the second reservation probability is determined, so that The difference of the second reservation probability and the first reservation probability is no more than first predetermined threshold.Further reach Both reservation success rate had been improved in a certain range, also ensured that reservation order obtains technical effect.
3. the embodiment of the present application is reserved by described according to the second reservation probability, after determining reservation result, If including: that the reservation result fails for reservation, the illness information of the user is obtained;Believed according to the illness of the user Breath, Xiang Suoshu user recommend the second doctor, and second doctor is good at the illness for treating the user.Reservation is further reached When unsuccessful, recommend that other successful doctors can be reserved in time to patient, it is ensured that patient can successfully reserve and skill medical in time Art effect.
The above description is only an overview of the technical scheme of the present invention, in order to better understand the technical means of the present invention, And it can be implemented in accordance with the contents of the specification, and in order to allow above and other objects of the present invention, feature and advantage can It is clearer and more comprehensible, the followings are specific embodiments of the present invention.
Detailed description of the invention
Fig. 1 is a kind of flow diagram of outpatient clinic appointment method in the embodiment of the present invention;
Fig. 2 is a kind of structural schematic diagram of outpatient clinic appointment device in the embodiment of the present invention;
Fig. 3 is the structural schematic diagram of another outpatient clinic appointment device in the embodiment of the present invention.
Specific embodiment
The embodiment of the invention provides a kind of outpatient clinic appointment method and apparatus, technical solution general thought provided by the invention It is as follows: to obtain the instruction of user's reserve requests;It is instructed according to user's reserve requests, obtains the first doctor of user's reservation It is raw;According to user's reservation instruction, user's subscription time is obtained;According to the user reserve the first information about doctor, The first reservation probability is obtained, the first reservation probability successfully reserves the general of first doctor in the time for the user Rate;Judge first doctor whether be the user the first doctor of first visit;If first doctor is not the user The first doctor of first visit, improve the first reservation probability to the second reservation probability, the second reservation probability is higher than described the One reservation probability;It is reserved according to the second reservation probability, determines reservation result.Through the invention, existing skill is solved In art it is online register simultaneously reserve people it is more when, reservation success rate is low, and medical patient is needed to be unable to get the technology treated in time Problem has reached and has improved success rate of registering, it is ensured that the technical effect that patient goes to a doctor in time.
Technical solution of the present invention is described in detail below by attached drawing and specific embodiment, it should be understood that the application Specific features in embodiment and embodiment are the detailed description to technical scheme, rather than to present techniques The restriction of scheme, in the absence of conflict, the technical characteristic in the embodiment of the present application and embodiment can be combined with each other.
Embodiment one
Fig. 1 is a kind of flow diagram of outpatient clinic appointment method in the embodiment of the present invention.As shown in Figure 1, the method packet It includes:
Step 110: obtaining the instruction of user's reserve requests;
Specifically, user can be logical by Hospital register system client or cell phone application etc. according to oneself actual conditions Road carries out reservation and registers, and system can automatically obtain and identify the information of registering of user, wherein the information of registering includes user's letter Breath, reservation doctor, subscription time etc..
Step 120: being instructed according to user's reserve requests, obtain the first doctor of user's reservation;
Specifically, according to the reservation information of user, the information about doctor that calling and obtaining user is reserved, wherein including the section of the doctor Room information is good at the relevant informations such as field, time of being on diagnostics, reservation number.
Step 130: according to user's reservation instruction, obtaining user's subscription time;
Specifically, according to the reservation information of registering of user, which is screened register time of reservation, for subsequent It is compared with information such as the subscription times of other users.
Step 140: the first information about doctor reserved according to the user obtains the first reservation probability, first reservation Probability is the probability that the user successfully reserves first doctor in the time;
Specifically, the time of first doctor is reserved according to the user and other users, with being on diagnostics for the doctor Time is compared, and successful probability can be reserved by calculating the user in the period.
Step 150: judge first doctor whether be the user the first doctor of first visit;Further, described to sentence First doctor of breaking whether be the user the first doctor of first visit, comprising: obtain the reservation recording of the user;According to institute The reservation recording of user is stated, the reservation number of first doctor is obtained;According to the reservation number of the doctor, described is determined One doctor whether be the user the first doctor of first visit.
Specifically, being registered according to register reservation information and the diagnosis records of the user of the user with the user Information about doctor matched, judge whether the user went to a doctor and physician office visits at the doctor, and then judge the use Whether family carries out first visit at the doctor.
Step 160: if first doctor is not the first doctor of first visit of the user, it is general to improve first reservation Rate to the second reservation probability, the second reservation probability is higher than the first reservation probability;Further, if described One doctor is not the first doctor of first visit of the user, the raising first reservation probability to the second reservation probability, described second It reserves probability and is higher than the first reservation probability, comprising: obtain the first predetermined threshold;According to the first reservation probability and described First predetermined threshold determines the second reservation probability, so that the difference of the second reservation probability and the first reservation probability Value is no more than first predetermined threshold.
Specifically, according to aforementioned judgement, obtain the user register reservation doctor whether be the user first visit doctor, such as Fruit is not first visit doctor, then the just bright user do not checked at the doctor either further consultation, and then to the reservation of the user at Function probability is improved, obtain second reservation probability, preset a threshold value, make improve after it is described second reservation probability with it is described The difference of first reservation probability controls in the threshold value, prevents the case where jumping the queue appearance.
Step 170: being reserved according to the second reservation probability, determine reservation result.Further, described according to institute It states the second reservation probability to be reserved, determine after reserving result, comprising: if the reservation result is reservation failure, obtain The illness information of the user;According to the illness information of the user, Xiang Suoshu user recommends the second doctor, second doctor It is good at the illness for treating the user.Further, described to be reserved according to the second reservation probability, determine reservation result Later, comprising: if the reservation result is reservation failure, obtain the illness information that first doctor is good at treatment;According to First doctor is good at the illness information for the treatment of, obtains the second doctor, second doctor be good at the illness information for the treatment of with First doctor is same or similar.Further, the illness information that treatment is good at according to first doctor obtains the Two doctors, the illness information that second doctor is good at treatment are same or similar with first doctor, comprising: it is pre- to obtain second Determine threshold value;It is good at the illness information and second predetermined threshold information for the treatment of according to first doctor, obtains the second doctor, So that the difference for the illness that second doctor is good at the illness for the treatment of and first doctor is good at treatment is no more than described the Two predetermined thresholds.
Specifically, be after the user reserves according to second probability, if reserved successfully, which can be The diagnosis of first doctor is obtained in the time of reservation, if reservation failure, illness of the system automatically according to the user Information recommends another to be good at the doctor for the treatment of user's illness to the user.Or according to the illness information of the user with And register and reserve the illness information of the be good at treatment of doctor, obtain a threshold value, the threshold value for user's illness and institute The identical or similar range of illness that the first doctor is good at treatment is stated, the doctor within the scope of this can treat the user Illness, at this time can to user recommend with first doctor be good at treatment the immediate doctor of illness be the user diagnose, And so on, patient can be made to shunt, patient is facilitated to go to a doctor in time, avoid not treating in time caused by because of reservation unsuccessfully of registering.
Embodiment 2
Based on inventive concept same as outpatient clinic appointment method a kind of in previous embodiment, the present invention also provides a kind of outpatient services Device for displaying predetermined, as shown in Fig. 2, described device includes: first obtains unit, the first obtains unit obtains user's reserve requests Instruction;Second obtaining unit, second obtaining unit are instructed according to user's reserve requests, obtain user's reservation First doctor;Third obtaining unit, the third obtaining unit is according to user's reservation instruction, when obtaining user reservation Between;It is general to obtain the first reservation for 4th obtaining unit, the first information about doctor that the 4th obtaining unit is reserved according to the user Rate, the first reservation probability are the probability that the user successfully reserves first doctor in the time;First judgement is single Member, first judging unit judge first doctor whether be the user the first doctor of first visit;First processing units, If first doctor is not the first doctor of first visit of the user, it is general that the first processing units improve first reservation Rate to the second reservation probability, the second reservation probability is higher than the first reservation probability;First determination unit, described first really Order member is reserved according to the second reservation probability, determines reservation result.
Further, first judging unit includes: the 5th obtaining unit, and the 5th obtaining unit obtains the use The reservation recording at family;6th obtaining unit, the 6th obtaining unit obtain described first according to the reservation recording of the user The reservation number of doctor;Second determination unit, second determination unit determine described according to the reservation number of the doctor One doctor whether be the user the first doctor of first visit.
Further, the first processing units include: the 7th obtaining unit, and it is pre- that the 7th obtaining unit obtains first Determine threshold value;Third determination unit, the third determination unit is according to the first reservation probability and first predetermined threshold, really The fixed second reservation probability, so that the difference of the second reservation probability and the first reservation probability is no more than described first Predetermined threshold.
Further, first determination unit includes: the 8th obtaining unit, if the reservation result is that reservation is lost It loses, the 8th obtaining unit obtains the illness information of the user;The second processing unit, described the second processing unit is according to institute The illness information of user is stated, Xiang Suoshu user recommends the second doctor, and second doctor is good at the illness for treating the user.
Further, first determination unit further include: the 9th obtaining unit, if the reservation result is that reservation is lost It loses, the 9th obtaining unit obtains the illness information that first doctor is good at treatment;Tenth obtaining unit, the described tenth obtains The illness information that unit is good at treatment according to first doctor is obtained, the second doctor is obtained, second doctor is good at treatment Illness information is same or similar with first doctor.
Further, the tenth obtaining unit includes: the 11st obtaining unit, and the 11st obtaining unit obtains the Two predetermined thresholds;12nd obtaining unit, the 12nd obtaining unit are believed according to the illness that first doctor is good at treatment Breath and second predetermined threshold information obtain the second doctor, so that second doctor is good at the illness and described for the treatment of The difference that one doctor is good at the illness for the treatment of is no more than second predetermined threshold.
The various change mode and specific example of one of 1 embodiment 1 of earlier figures outpatient clinic appointment method are equally applicable to A kind of outpatient clinic appointment device of the present embodiment passes through a kind of aforementioned detailed description to outpatient clinic appointment method, those skilled in the art Member is clear that a kind of implementation method of outpatient clinic appointment device in the present embodiment, so in order to illustrate the succinct of book, This is no longer described in detail.
Embodiment 3
Based on inventive concept same as outpatient clinic appointment method a kind of in previous embodiment, the present invention also provides another doors Device for displaying predetermined is examined, computer program is stored thereon with, which realizes a kind of outpatient clinic appointment described previously when being executed by processor The step of either method method.
Wherein, in Fig. 3, bus architecture (is represented) with bus 300, and bus 300 may include any number of interconnection Bus and bridge, bus 300 will include the one or more processors represented by processor 302 and what memory 304 represented deposits The various circuits of reservoir link together.Bus 300 can also will peripheral equipment, voltage-stablizer and management circuit etc. it Various other circuits of class link together, and these are all it is known in the art, therefore, no longer carry out further to it herein Description.Bus interface 306 provides interface between bus 300 and receiver 301 and transmitter 303.Receiver 301 and transmitter 303 can be the same element, i.e. transceiver, provide the unit for communicating over a transmission medium with various other devices.
Processor 302 is responsible for management bus 300 and common processing, and memory 304 can be used for storage processor 302 when executing operation used data.
Said one or multiple technical solutions in the embodiment of the present application at least have following one or more technology effects Fruit:
1. the embodiment of the present application provides a kind of outpatient clinic appointment method, which comprises obtain user's reserve requests and refer to It enables;It is instructed according to user's reserve requests, obtains the first doctor of user's reservation;According to user's reservation instruction, Obtain user's subscription time;According to the user reserve the first information about doctor, obtain first reservation probability, described first Reservation probability is the probability that the user successfully reserves first doctor in the time;Judge first doctor whether be The first doctor of first visit of the user;If first doctor is not the first doctor of first visit of the user, described the is improved One reservation probability to the second reservation probability, the second reservation probability are higher than the first reservation probability;It is pre- according to described second About probability is reserved, and determines reservation result.Through the invention, it solves online in the prior art while registering that reserve people more When, reservation success rate is low, the technical issues of needing medical patient to be unable to get timely treatment, has reached raising and has registered success Rate, it is ensured that the technical effect that patient goes to a doctor in time.
2. if improved the embodiment of the present application passes through the first doctor of first visit that first doctor is not the user The first reservation probability to the second reservation probability, the second reservation probability is higher than the first reservation probability, comprising: obtains First predetermined threshold;According to the first reservation probability and first predetermined threshold, the second reservation probability is determined, so that The difference of the second reservation probability and the first reservation probability is no more than first predetermined threshold.Further reach Both reservation success rate had been improved in a certain range, also ensured that reservation order obtains technical effect.
3. the embodiment of the present application is reserved by described according to the second reservation probability, after determining reservation result, If including: that the reservation result fails for reservation, the illness information of the user is obtained;Believed according to the illness of the user Breath, Xiang Suoshu user recommend the second doctor, and second doctor is good at the illness for treating the user.Reservation is further reached When unsuccessful, recommend that other successful doctors can be reserved in time to patient, it is ensured that patient can successfully reserve and skill medical in time Art effect.
It should be understood by those skilled in the art that, the embodiment of the present invention can provide as method, system or computer program Product.Therefore, complete hardware embodiment, complete software embodiment or reality combining software and hardware aspects can be used in the present invention Apply the form of example.Moreover, it wherein includes the computer of computer usable program code that the present invention, which can be used in one or more, The computer program implemented in usable storage medium (including but not limited to magnetic disk storage, CD-ROM, optical memory etc.) produces The form of product.
The present invention be referring to according to the method for the embodiment of the present invention, the process of equipment (system) and computer program product Figure and/or block diagram describe.It should be understood that every one stream in flowchart and/or the block diagram can be realized by computer program instructions The combination of process and/or box in journey and/or box and flowchart and/or the block diagram.It can provide these computer programs Instruct the processor of general purpose computer, special purpose computer, Embedded Processor or other programmable data processing devices to produce A raw machine, so that being generated by the instruction that computer or the processor of other programmable data processing devices execute for real The device for the function of being specified in present one or more flows of the flowchart and/or one or more blocks of the block diagram.
These computer program instructions, which may also be stored in, is able to guide computer or other programmable data processing devices with spy Determine in the computer-readable memory that mode works, so that it includes referring to that instruction stored in the computer readable memory, which generates, Enable the manufacture of device, the command device realize in one box of one or more flows of the flowchart and/or block diagram or The function of being specified in multiple boxes.
These computer program instructions also can be loaded onto a computer or other programmable data processing device, so that counting Series of operation steps are executed on calculation machine or other programmable devices to generate computer implemented processing, thus in computer or The instruction executed on other programmable devices is provided for realizing in one or more flows of the flowchart and/or block diagram one The step of function of being specified in a box or multiple boxes.
Obviously, various changes and modifications can be made to the invention without departing from essence of the invention by those skilled in the art Mind and range.In this way, if these modifications and changes of the present invention belongs to the range of the claims in the present invention and its equivalent technologies Within, then the present invention is also intended to include these modifications and variations.

Claims (8)

1. a kind of outpatient clinic appointment method, which is characterized in that the described method includes:
Obtain the instruction of user's reserve requests;
It is instructed according to user's reserve requests, obtains the first doctor of user's reservation;
According to user's reservation instruction, user's subscription time is obtained;
According to the first information about doctor that the user reserves, the first reservation probability is obtained, the first reservation probability is the use The probability of first doctor is successfully reserved in the time in family;
Judge first doctor whether be the user the first doctor of first visit;
If first doctor is not the first doctor of first visit of the user, the first reservation probability is improved to the second reservation Probability, the second reservation probability are higher than the first reservation probability;
It is reserved according to the second reservation probability, determines reservation result.
2. the method as described in claim 1, which is characterized in that described to judge whether first doctor is the first of the user Examine the first doctor, comprising:
Obtain the reservation recording of the user;
According to the reservation recording of the user, the reservation number of first doctor is obtained;
According to the reservation number of the doctor, determine first doctor whether be the user the first doctor of first visit.
3. the method as described in claim 1, which is characterized in that if first doctor is not the first visit of the user First doctor improves the first reservation probability to the second reservation probability, and the second reservation probability is higher than first reservation Probability, comprising:
Obtain the first predetermined threshold;
According to the first reservation probability and first predetermined threshold, the second reservation probability is determined, so that described second The difference for reserving probability and the first reservation probability is no more than first predetermined threshold.
4. the method as described in claim 1, which is characterized in that it is described to be reserved according to the second reservation probability, it determines After reservation result, comprising:
If the reservation result is reservation failure, the illness information of the user is obtained;
According to the illness information of the user, Xiang Suoshu user recommends the second doctor, and second doctor is good at the treatment use The illness at family.
5. the method as described in claim 1, which is characterized in that it is described to be reserved according to the second reservation probability, it determines After reservation result, comprising:
If the reservation result is reservation failure, the illness information that first doctor is good at treatment is obtained;
It is good at the illness information for the treatment of according to first doctor, obtains the second doctor, second doctor is good at the disease for the treatment of Disease information is same or similar with first doctor.
6. method as claimed in claim 5, which is characterized in that the illness for being good at treatment according to first doctor is believed Breath, obtains the second doctor, and the illness information that second doctor is good at treatment is same or similar with first doctor, comprising:
Obtain the second predetermined threshold;
It is good at the illness information and second predetermined threshold information for the treatment of according to first doctor, obtains the second doctor, makes The difference for obtaining the illness that second doctor is good at the illness for the treatment of and first doctor is good at treatment is no more than described second Predetermined threshold.
7. a kind of outpatient clinic appointment device, which is characterized in that described device includes:
First obtains unit, the first obtains unit obtain the instruction of user's reserve requests;
Second obtaining unit, second obtaining unit are instructed according to user's reserve requests, obtain user's reservation First doctor;
Third obtaining unit, the third obtaining unit obtain user's subscription time according to user's reservation instruction;
4th obtaining unit, the first information about doctor that the 4th obtaining unit is reserved according to the user obtain the first reservation Probability, the first reservation probability are the probability that the user successfully reserves first doctor in the time;
First judging unit, first judging unit judge first doctor whether be the user first visit first cure It is raw;
First processing units, if first doctor is not the first doctor of first visit of the user, the first processing units The first reservation probability is improved to the second reservation probability, the second reservation probability is higher than the first reservation probability;
First determination unit, first determination unit are reserved according to the second reservation probability, determine reservation result.
8. a kind of outpatient clinic appointment device, can run on a memory and on a processor including memory, processor and storage Computer program, which is characterized in that the processor performs the steps of when executing described program
Obtain the instruction of user's reserve requests;
It is instructed according to user's reserve requests, obtains the first doctor of user's reservation;
According to user's reservation instruction, user's subscription time is obtained;
According to the first information about doctor that the user reserves, the first reservation probability is obtained, the first reservation probability is the use The probability of first doctor is successfully reserved in the time in family;
Judge first doctor whether be the user the first doctor of first visit;
If first doctor is not the first doctor of first visit of the user, the first reservation probability is improved to the second reservation Probability, the second reservation probability are higher than the first reservation probability;
It is reserved according to the second reservation probability, determines reservation result.
CN201811140043.4A 2018-09-28 2018-09-28 A kind of outpatient clinic appointment method and apparatus Pending CN109508800A (en)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110097960A (en) * 2019-05-07 2019-08-06 南华大学 A kind of patient in hospital medical management system and equipment
CN115148330A (en) * 2022-05-24 2022-10-04 中国医学科学院北京协和医院 POP treatment scheme forming method and system

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CN106156865A (en) * 2016-03-23 2016-11-23 四川长虹电器股份有限公司 One is registered control method and hospital registration system
CN107680660A (en) * 2016-07-27 2018-02-09 百度在线网络技术(北京)有限公司 Recommend the method and apparatus of doctor

Patent Citations (2)

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Publication number Priority date Publication date Assignee Title
CN106156865A (en) * 2016-03-23 2016-11-23 四川长虹电器股份有限公司 One is registered control method and hospital registration system
CN107680660A (en) * 2016-07-27 2018-02-09 百度在线网络技术(北京)有限公司 Recommend the method and apparatus of doctor

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN110097960A (en) * 2019-05-07 2019-08-06 南华大学 A kind of patient in hospital medical management system and equipment
CN110097960B (en) * 2019-05-07 2024-01-30 南华大学 Medical treatment management system and medical treatment management equipment for patients in hospitals
CN115148330A (en) * 2022-05-24 2022-10-04 中国医学科学院北京协和医院 POP treatment scheme forming method and system
CN115148330B (en) * 2022-05-24 2023-07-25 中国医学科学院北京协和医院 POP treatment scheme forming method and system

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