CN109451539B

CN109451539B - Service quality improving method and device

Info

Publication number: CN109451539B
Application number: CN201811386685.2A
Authority: CN
Inventors: 吴问付
Original assignee: Huawei Technologies Co Ltd
Current assignee: Huawei Technologies Co Ltd
Priority date: 2013-05-08
Filing date: 2013-05-08
Publication date: 2022-04-05
Anticipated expiration: 2033-05-08
Also published as: CN109451539A; CN105144778A; CN105144778B; WO2014179951A1

Abstract

The embodiment of the invention provides a service quality improving method, which comprises the following steps: receiving a first service quality improvement request sent by first user equipment, wherein the first service quality improvement request is used for requesting to improve the service quality between the first user equipment and second user equipment, and the first service quality improvement request carries identification marks and service quality types of the first user equipment and the second user equipment; determining a service quality requirement according to the first service quality improvement request; and sending the service quality requirement to a policy and charging function entity of the first user equipment and the second user equipment, and sending a policy and charging control rule to a gateway accessed by the first user equipment and the second user equipment by the policy and charging function entity after the policy and charging control rule is sent to the gateway accessed by the first user equipment and the second user equipment by the policy and charging function entity so as to improve the service quality for the first user equipment and the second user equipment. The invention can improve the service quality among a plurality of user equipment executing wireless service.

Description

Service quality improving method and device

Technical Field

The invention relates to the field of mobile communication, in particular to a method and a device for improving service quality.

Background

As mobile networks evolve and users demand, mobile operators provide users with Quality of Service (QoS) enhancement services, such as wireless bandwidth, time delay, file transfer rate, etc. When a user finds that the service quality of user equipment carried by the user is poor, the user requests an operator to improve the service quality, for example, the downlink bandwidth of the user equipment is improved, and the operator improves the downlink bandwidth of the user equipment of a mobile user according to the requirement of the mobile user. For example, a Guaranteed Bit Rate (GBR) dedicated bearer is provided for the ue through a Gateway GPRS Support Node (GGSN) or a Packet Data Network Gateway (PGW), so as to improve a downlink bandwidth for the ue.

However, when the wireless service involves two or more user equipments, the quality of service of each user equipment needs to be guaranteed. For example, when the user equipment a detects that the video is not smooth, i.e., the quality of service experience is poor, when the user equipment a and the user equipment B are in a video call. This situation may arise from several situations:

first, the bandwidth of user equipment a in the wireless network is insufficient;

second, the bandwidth of user equipment B in the wireless network is insufficient;

thirdly, the bandwidths of the user equipment a and the user equipment B in the wireless network are not enough, so based on the scheme of the prior art, the problem of poor service quality experience caused by the first situation can only be solved, but the problems caused by the latter two situations cannot be solved.

Disclosure of Invention

Embodiments of the present invention provide a method for improving service quality, so as to achieve that, in a process of performing a wireless service by multiple user equipments, no matter which end user equipment a main body affecting service quality is located, the service quality between the multiple user equipments performing the wireless service can be improved according to a service quality improvement request sent by one user equipment, thereby ensuring an end-to-end bandwidth requirement between the multiple user equipments performing the wireless service, and improving user experience of bidirectional video applications such as video chat.

In a first aspect, an embodiment of the present invention provides a method for improving quality of service, where the method includes:

receiving a first quality of service improvement request sent by a first user equipment, wherein the first quality of service request is used for requesting to improve the quality of service between the first user equipment and a second user equipment, and the first quality of service improvement request carries user identifiers of the first user equipment and the second user equipment;

determining a service quality requirement according to the first service quality improvement request;

and sending the service quality requirement to a policy and charging function entity of the first user equipment and the second user equipment, determining a policy and charging control rule by the policy and charging function entity, and sending the policy and charging control rule to gateways accessed by the first user equipment and the second user equipment by the policy and charging function entity so as to improve the service quality for the first user equipment and the second user equipment.

With reference to the first aspect of the embodiment of the present invention, in a first possible implementation manner, after determining a quality of service requirement according to the quality of service upgrade request, the method further includes:

sending a second service quality improvement request to second user equipment to request the second user equipment to accept the service quality improvement request;

receiving a response of the second user equipment to the second service quality improvement request, wherein the response comprises information of accepting or rejecting the service quality improvement request;

and under the condition that the second user equipment receives the service quality improvement request, sending the service quality requirement to the policy and charging function entities of the first user equipment and the second user equipment.

With reference to the first aspect or the first possible implementation manner of the embodiment of the present invention, in a second possible implementation manner, the determining, according to the first qos lifting request, a qos requirement specifically includes:

and determining the service quality requirement according to the signed services of the first user equipment and the second user equipment.

With reference to the second possible implementation manner of the first aspect, in a third possible implementation manner, the first qos requirement further carries a target qos requirement requested by the first ue;

determining the quality of service requirement according to the signed services of the first user equipment and the second user equipment, specifically comprising:

and determining the service quality requirement according to the signed services of the first user equipment and the second user equipment and the target service quality requirement.

With reference to the first aspect or the first possible implementation manner of the first aspect, in a fourth possible implementation manner, the determining, according to the first qos promotion request, a qos requirement specifically includes:

and determining the service quality requirement according to the signed service of the first user equipment.

With reference to the fifth possible implementation manner of the first aspect, in a sixth possible implementation manner, the first qos requirement further carries a target qos requirement requested by the first ue;

the determining the service quality requirement according to the subscription service of the first user equipment specifically includes:

and determining the service quality requirement according to the signed service of the first user equipment and the target service quality requirement.

With reference to any one of several possible implementation manners of the first aspect, in a seventh possible implementation manner, the receiving a first quality of service improvement request sent by a first user equipment, and then further includes:

and sending a user information query request to an open platform or a service gateway to acquire the signed service of the first user equipment and/or the second user equipment.

With reference to any one of several possible implementation manners of the first aspect, in an eighth possible implementation manner, the receiving a first quality of service improvement request sent by a first user equipment further includes:

and sending a user information query request to an open platform or a service gateway to acquire the service quality information used by the first user equipment or the second user equipment in the mobile network.

In a second aspect, an embodiment of the present invention provides a method for improving quality of service, where the method includes:

a policy and charging function entity receives a first quality of service improvement request sent by a first user equipment, wherein the first quality of service improvement request is used for requesting to improve the quality of service between the first user equipment and a second user equipment, and the first quality of service improvement request carries user identifiers of the first user equipment and the second user equipment;

the policy and charging function entity determines a service quality requirement according to the first service quality improvement request;

and the policy and charging functional entity determines a policy and charging control rule according to the service quality requirement, and then sends the policy and charging control rule to gateways accessed by the first user equipment and the second user equipment so as to improve the service quality for the first user equipment and the second user equipment.

With reference to the second aspect, in a first possible implementation manner, the policy and charging function entity receives a first quality of service upgrade request sent by a first user equipment, where the first quality of service upgrade request is sent by an application server to the policy and charging function entity through an open platform or a service gateway after receiving the first quality of service upgrade request, or,

the first service upgrading request is sent to the policy and charging function entity by an open platform or a service gateway after receiving the first service quality upgrading request.

With reference to the second aspect, in a second possible implementation manner, after the determining, according to the qos requirement, a qos requirement is further determined, the method further includes:

and under the condition that the second user equipment receives the service quality improvement request, determining a service quality improvement strategy according to the service quality requirement.

With reference to the first or second possible implementation manner of the second aspect, in a third possible implementation manner, the determining, according to the first qos lifting request, a qos requirement specifically includes:

With reference to the third possible implementation manner of the second aspect, in a fourth possible implementation manner, the first qos requirement further carries a target qos requirement requested by the first ue;

With reference to the first or second possible implementation manner of the second aspect, in a fifth possible implementation manner, the determining, according to the first qos lifting request, a qos requirement specifically includes:

With reference to the fifth possible implementation manner of the second aspect, in a sixth possible implementation manner, the first qos requirement further carries a target qos requirement requested by the first ue;

In a third aspect, an embodiment of the present invention provides a quality of service improving apparatus, where the apparatus includes:

a receiving unit, configured to receive a first quality of service improvement request sent by a first user equipment, where the first quality of service improvement request is used to improve quality of service between the first user equipment and a second user equipment, and the first quality of service improvement request carries user identifiers of the first user equipment and the second user equipment;

a determining unit, configured to determine a quality of service requirement according to the first quality of service upgrade request;

a sending unit, configured to send the quality of service requirement to a policy and charging function entity of the first user equipment and the second user equipment, where the policy and charging function entity determines a policy and charging control rule, and then the policy and charging function entity sends the policy and charging control rule to a gateway accessed by the first user equipment and the second user equipment, so as to improve the quality of service for the first user equipment and the second user equipment.

With reference to the third aspect of the embodiment of the present invention, in a first possible implementation manner, the sending unit is further configured to send, after the quality of service requirement is determined according to the quality of service improvement request, a second quality of service improvement request to a second user equipment, so as to request the second user equipment to accept the quality of service improvement request;

the receiving unit is further configured to receive a response from the second user equipment to the second qos enhancement request, where the response includes information for accepting or rejecting the qos enhancement request;

and the sending unit sends the service quality requirement to the policy and charging function entities of the first user equipment and the second user equipment under the condition that the second user equipment receives the service quality improvement request.

With reference to the third aspect or the first possible implementation manner of the embodiment of the present invention, in a second possible implementation manner, the determining unit is specifically configured to:

With reference to the second possible implementation manner of the third aspect, in a third possible implementation manner, the first qos requirement further carries a target qos requirement of the first user equipment;

the determining unit is specifically configured to:

With reference to the third aspect or the first possible implementation manner of the third aspect, in a fourth possible implementation manner, the determining unit is specifically configured to:

With reference to the fifth possible implementation manner of the third aspect, in a sixth possible implementation manner, the first qos requirement further carries a target qos requirement of the first user equipment;

the determining unit is specifically configured to:

With reference to any one of several possible implementation manners of the third aspect, in a seventh possible implementation manner, the method further includes sending, by a query unit, a user information query request to an open platform or a service gateway after receiving a first quality of service improvement request sent by the first user equipment, so as to obtain respective signed service and real-time quality of service of the first user equipment and/or the second user equipment.

With reference to any one of several possible implementation manners of the third aspect, in an eighth possible implementation manner, the apparatus further includes a query unit, configured to send a user information query request to an open platform or a service gateway after receiving a first quality of service improvement request sent by a first user equipment, so as to obtain quality of service information used by the first user equipment or a second user equipment in a mobile network.

In a fourth aspect, an embodiment of the present invention provides a quality of service improving apparatus, where the apparatus includes:

a determining unit, configured to determine a qos requirement according to the first qos enhancement request;

the processing unit is used for determining a strategy and a charging control rule according to the service quality requirement;

a sending unit, configured to send the policy and charging control rule to a gateway accessed by the first user equipment and the second user equipment, so as to improve the quality of service for the first user equipment and the second user equipment.

With reference to the fourth aspect, in a first possible implementation manner, the first service upgrade request is sent by an application server to the policy and charging function entity through an open platform or a service gateway after receiving the first service quality upgrade request, or,

With reference to the fourth aspect, in a second possible implementation manner, the sending unit is further configured to send, after the determining of the quality of service requirement according to the quality of service improvement request, a second quality of service improvement request to a second user equipment, so as to request the second user equipment to accept the quality of service improvement request;

With reference to the first or second possible implementation manner of the fourth aspect, in a third possible implementation manner, the determining unit is specifically configured to:

With reference to the third possible implementation manner of the fourth aspect, in a fourth possible implementation manner, the first qos requirement further carries a target qos requirement requested by the first ue;

the determining unit is specifically configured to:

With reference to the first or second possible implementation manner of the fourth aspect, in a fifth possible implementation manner, the determining unit is specifically configured to:

With reference to the fifth possible implementation manner of the fourth aspect, in a sixth possible implementation manner, the first qos requirement further carries a target qos requirement requested by the first ue;

the determining unit is specifically configured to:

In a fifth aspect, an embodiment of the present invention provides a quality of service improving apparatus, where the apparatus includes:

a network interface;

a processor;

a memory;

an application program physically stored in the memory, the application program comprising instructions operable to cause the processor and the system to perform the following:

receiving a first quality of service improvement request sent by a first user equipment, wherein the first quality of service improvement request is used for improving the quality of service between the first user equipment and a second user equipment, and the first quality of service improvement request carries user identifiers of the first user equipment and the second user equipment;

and sending the service quality requirement to a policy and charging function entity of the first user equipment and the second user equipment, determining a policy and charging control rule by the policy and charging function entity, and then sending the policy and charging control rule to gateways accessed by the first user equipment and the second user equipment by the policy and charging function entity so as to improve the service quality for the first user equipment and the second user equipment.

In a sixth aspect, an embodiment of the present invention provides a quality of service improving apparatus, where the apparatus includes:

receiving a first quality of service improvement request sent by a first user equipment, wherein the first quality of service improvement request is used for requesting to improve the quality of service between the first user equipment and a second user equipment, and the first quality of service improvement request carries identification marks of the first user equipment and the second user equipment;

and determining a policy and charging control rule according to the service quality requirement, and then sending the policy and charging control rule to gateways accessed by the first user equipment and the second user equipment to improve the service quality for the first user equipment and the second user equipment.

By the service quality improving method provided by the embodiment of the invention, after an application server or a service quality decision network element or a policy and charging functional entity receives a service quality improving request sent by one user equipment which establishes connection with other user equipment, the service quality requirement is determined according to the service quality request; and then determining a service quality improvement strategy by a strategy and charging function entity, and then sending the service quality improvement strategy to access network gateways of the first user equipment and the second user equipment to improve the service quality for the first user equipment and the second user equipment, so that the service quality among a plurality of user equipment executing the wireless service can be improved according to a service quality improvement request sent by one user equipment no matter which end user equipment a main body influencing the service quality is in the process of executing the wireless service by the plurality of user equipment, thereby ensuring the end-to-end bandwidth requirement among the plurality of user equipment executing the wireless service, and improving the user experience of bidirectional video applications such as video chat.

Drawings

In order to more clearly illustrate the technical solutions in the embodiments of the present invention, the drawings needed to be used in the embodiments or the prior art descriptions will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments of the present invention, and it is obvious for those skilled in the art to obtain other drawings based on these drawings without inventive exercise.

FIG. 1 is a flow chart of an embodiment of a quality of service enhancement method provided by the present invention;

fig. 2 is an interaction state diagram of an embodiment of a method for improving quality of service according to the present invention;

fig. 3 is an interaction state diagram of a method for improving quality of service according to another embodiment of the present invention;

FIG. 4 is a flowchart of a method for improving QoS according to another embodiment of the present invention;

fig. 5 is an interaction state diagram of a method for improving quality of service according to another embodiment of the present invention;

FIG. 6 is a block diagram of another embodiment of a QoS booster apparatus provided in the present invention;

FIG. 7 is a block diagram of another embodiment of a QoS booster apparatus provided in the present invention;

FIG. 8 is a block diagram of another embodiment of a QoS booster apparatus provided in the present invention;

fig. 9 is a structural diagram of another embodiment of a qos improving apparatus according to the present invention.

Detailed Description

The embodiments of the present invention will be described in further detail below with reference to the accompanying drawings.

A first embodiment of the present invention provides a method for improving Service quality, and fig. 1 is a flowchart of the method for improving Service quality provided in this embodiment, an execution subject may be an application server having a function of making a quality of Service decision, such as a video server, an FTP server, a mail server, a WEB server, or the like, or may be a separate quality of Service decision network element, and one function of the quality of Service decision network element is to determine, according to a quality of Service improvement request of a user equipment, a quality of Service that can be used by the user equipment in a wireless network, such as a Service gateway in a mobile network, an open Platform in a mobile network, or an SDP (Service Delivery Platform) in a mobile network. As shown in fig. 1, the method includes:

101, receiving a first quality of service improvement request sent by a first user equipment, where the first user equipment and a second user equipment have already established a service connection, where the first quality of service improvement request is used to improve a quality of service between the first user equipment and the second user equipment, and the first quality of service improvement request carries user identifiers of the first user equipment and the second user equipment;

specifically, the first qos request may also be referred to as a service acceleration request; the service quality may be a network parameter that affects user experience, such as a bandwidth requirement and a delay requirement. The service connection established by the first user equipment and the second user equipment includes, but is not limited to, file transfer, video call, voice call, and other services, so the quality of service content is different according to different service contents, for example, in a video call service, the smoothness degree of video data is most important to user experience, and in order to ensure smooth transmission of video data, it is necessary to ensure wireless bandwidth, and in this case, the quality of service is bandwidth width. In voice call service, the delay degree is important for user experience, and in order to ensure call quality, the delay length is the most important service quality. Therefore, when a user performs a service process, if the service quality is found to be poor, a request for improving the service quality may be sent to the service quality decision network element through the user equipment, in this embodiment, the first service quality improvement request is, for example, a request for facilitating the service quality decision network element to identify the user equipment, and it is necessary to carry, in the first service quality request, identification information of the user equipment establishing the service connection, such as an IMEI (international mobile equipment identity), an IMSI (international mobile subscriber identity), an MSISDN (mobile station international ISDN number), a URL (uniform resource locator, universal resource locator), or a temporary subscriber identity, and the like, and may also carry a target service quality requirement requested by the first user equipment, so that the service quality decision network element determines the service quality requirements of the first user equipment and the second user equipment, such as the required wireless bandwidth.

102, determining a service quality requirement according to the first service quality improvement request;

specifically, after receiving a first service quality improvement request sent by a first user equipment, determining the service quality requirement according to the signed services of the first user equipment and the second user equipment; alternatively, the first and second electrodes may be,

More specifically, the contracted service includes, but is not limited to, whether a bandwidth promotion package is transacted, for example, a video service acceleration package, or a bandwidth amount corresponding to the transacted bandwidth promotion package.

Further, if the first qos-improving request carries a target qos requirement requested by the first ue, several factors may be simultaneously referred to determine the qos requirement.

103, sending the qos requirement to a PCRF of the first ue and the second ue, determining a Policy and Charging Control (PCC) rule (rule) of the qos requirement by the PCRF, and then sending the policy and charging control rule to a gateway accessed by the first ue and the second ue by the PCC rule to improve the qos for the first ue and the second ue.

Specifically, after determining the quality of service requirement, for example, after determining that the set wireless bandwidth can be increased for the first user equipment and the second user equipment, the Policy and Charging Rule needs to be determined by a Policy and Charging Function entity (PCRF) for the Policy and Charging Rule control Function, where the Policy and Charging Rule includes traffic information (e.g., real-time video traffic type such as video chat), traffic filter (e.g., source IP address, source port number, destination IP address, destination port number, and protocol type), and the like. And sending the corresponding strategy and charging control rule to a gateway GGSN/PGW and the like accessed by each user equipment, and establishing a special bearer for each user equipment by a wireless gateway to which each user equipment belongs, thereby improving the service quality of the user equipment and ensuring the service quality among the user equipment.

If the execution subject of the method is an application server, the application server receives a first quality of service improvement request sent by a first user equipment, and then the method further comprises:

sending a user information query request to a network element (e.g., a service delivery platform SDP or an open platform) in a mobile network to obtain a service signed by the first user equipment or the second user equipment, and then determining the quality of service requirement according to the service signed by the first user equipment and the second user equipment. And/or

And sending a user information query request to a network element (such as a service delivery platform SDP or an open platform) in the mobile network, so as to obtain the quality of service used by the first user equipment or the second user equipment in the mobile network.

Of course, the subscribed service of the first user equipment or the second user equipment and the service quality used in the mobile network may also be obtained in one user information query request.

In a possible implementation, after determining the quality of service requirement according to the quality of service request, the method further includes:

sending the response of the second user equipment to the first user equipment;

An implementation of the above embodiment is described below by taking two user devices a and B in a video call as an example, in the video call, the smoothness of video data transmission is the most important factor for the user to judge the service quality, and fig. 2 is an interaction state diagram of the embodiment.

201, when a ue a and a ue B are in a Service process of a video call, it is found that the ongoing video call is not smooth, and therefore a user of the ue a wishes to improve Quality of Service (QoS) used between the ue a and the ue B, the ue a sends a first Quality of Service (QoS Enhancement Request) to an application server or to a QoS decision network element to Request to improve Quality of Service between the ue a and the ue B, where the Quality of Service refers to uplink and downlink bandwidths of a wireless link between the ue a and the ue B in this embodiment. The first QoS boost request is referred to as a QoS boost request or may also be referred to as a traffic acceleration request. The user equipment a carries the user identifiers identifying the user equipment a and the user equipment B in the first qos class enhancement request, and optionally, the user equipment a carries the target qos used between the user equipment a and the user equipment B in the first qos class enhancement request, for example, the user equipment a desires to maintain 2M uplink and downlink bandwidth between the user equipment a and the user equipment B.

In this embodiment, the QoS decision network element is an entity that has a QoS function for deciding, according to a QoS upgrade request of the user equipment, that the user equipment can use in a wireless network, and the QoS decision network element may be an open Platform, which may also be referred to as a Service Delivery Platform (SDP), or an Application programming Interface Gateway (API GW).

The user equipment a may also send a first QOS raising request to the application server first as shown in 201a, and in 201b, the application server then sends the first QOS raising request to the QOS decision network element, or directly as in step 201, the user equipment a sends the QOS raising request directly to the QOS decision network element.

202, the QoS decision network element performs QoS determination, determines a QoS requirement according to the first QoS request, and determines uplink and downlink QoS requirements of the user equipment a and the user equipment B, which are specifically uplink and downlink bandwidth requirements in this embodiment.

More specifically, the QoS decision network element may determine the QoS requirement according to the subscribed services of the first user equipment and the second user equipment.

Specifically, the QOS decision network element may determine QOS requirements of the user equipment a and the user equipment B according to the video data package of the user equipment a and the user equipment B:

if the user equipment A does not have the video acceleration data package, the QoS decision network element determines that the first service quality improvement request of the user equipment A cannot be accepted, and returns QoS improvement request failure information to the application server, or directly returns QoS improvement request failure information to the user equipment A, and the reason for rejecting the first service quality improvement request is indicated in the QoS improvement request failure information to be that the user equipment A does not have the video acceleration data package service.

Similarly, if the user equipment B does not have the video acceleration data package, the QOS decision network element determines that the first quality of service improvement request of the user equipment a cannot be accepted and returns QOS improvement request failure information to the application server, or directly returns QOS improvement request failure information to the user equipment a, and indicates in the QOS improvement request failure information that the reason for rejecting the first quality of service improvement request is that the user equipment B does not have the video acceleration data package service.

And if the user equipment A and the user equipment B both have the video acceleration data package, determining the uplink and downlink bandwidth requirements of the user equipment A and the user equipment B according to the video acceleration data package of the user equipment A and the user equipment B. For example, if the bandwidth of the video acceleration data package of the user equipment a is 3M and the bandwidth of the video acceleration data package of the user equipment B is 4M, it is determined that the uplink and downlink bandwidth requirements of the user equipment a and the user equipment B are 3M.

If the signing service of the first user equipment has no service acceleration package, determining that the service quality improvement processing cannot be executed, and returning service quality improvement request failure information to the first user equipment; alternatively, the first and second electrodes may be,

if the signed service of the second user equipment has no service acceleration package, determining that the service quality improvement processing cannot be executed, and returning service quality improvement request failure information to the first user equipment; alternatively, the first and second electrodes may be,

and if the signed services of the first user equipment and the second user equipment have service acceleration packages, determining the service quality of the first user equipment and the second user equipment according to the service acceleration packages of the first user equipment and the second user equipment.

In the process of determining the QoS requirement, if the user equipment a carries a target QoS requirement of the first user equipment in the first QoS enhancement request, the QoS decision network element further determines uplink and downlink bandwidth requirements of the user equipment a and the user equipment B with reference to the target QoS requirement, for example, a bandwidth of a video acceleration data package of the user equipment a is 3M, a bandwidth of a video acceleration data package of the user equipment B is 4M, the user equipment a requests that the target QoS requirement used between the user equipment a and the user equipment B is 2M, and the QoS decision network element determines the uplink and downlink bandwidth requirements of the user equipment a and the user equipment B are 2M; if the bandwidth of the video acceleration data package of the user equipment A is 3M, the bandwidth of the video acceleration data package of the user equipment B is 4M, and the bandwidth of the target service quality requirement, which is requested to be used between the user equipment A and the user equipment B, of the user equipment A is 5M, the QoS decision network element determines that the uplink and downlink bandwidth requirements of the user equipment A and the user equipment B are 3M.

In another possible implementation, the QoS decision network element may also determine the QoS requirement according to a subscription service of the first user equipment.

Specifically, in this embodiment, the QOS decision network element may determine QOS requirements of the user equipment a and the user equipment B according to the video data package of the user equipment a:

And if the user equipment A has the video acceleration data package, determining the uplink and downlink bandwidth requirements of the user equipment A and the user equipment B according to the video acceleration data package of the user equipment A. For example, if the bandwidth of the video acceleration data package of the user equipment a is 3M, it is determined that the uplink and downlink bandwidth requirements of the user equipment a and the user equipment B are 3M.

In the process of determining the QoS requirement, if the user equipment a carries a target QoS requirement of the first user equipment in the first QoS enhancement request, the QoS decision network element further determines uplink and downlink bandwidth requirements of the user equipment a and the user equipment B with reference to the target QoS requirement, for example, the bandwidth of the video acceleration data package of the user equipment a is 3M, the user equipment a requests that the target QoS requirement used between the user equipment a and the user equipment B is 2M, and the QoS decision network element determines the uplink and downlink bandwidth requirements of the user equipment a and the user equipment B to be 2M; if the bandwidth of the video acceleration data package of the user equipment A is 3M, and the bandwidth of the target service quality requirement, which is requested to be used between the user equipment A and the user equipment B, of the user equipment A is 5M, the QoS decision network element determines that the uplink bandwidth requirement and the downlink bandwidth requirement of the user equipment A and the user equipment B are 3M.

That is, if the service acceleration package is not available for the subscription service of the first user equipment, it is determined that the qos enhancement processing cannot be performed, and a qos enhancement request failure message is returned to the first user equipment; alternatively, the first and second electrodes may be,

and if the signed service of the first user equipment has the service acceleration package, determining the service quality of the first user equipment and the second user equipment according to the service acceleration package of the first user equipment.

203, after the QoS decision network element decides that the QoS between the user equipment a and the user equipment B can be improved, a second QoS improving request may also be sent to the user equipment B, and in this embodiment, the second QoS improving request is referred to as QoS improving request push information. If the QoS decision network element has a pushing function, the QoS decision network element can directly push QoS promotion request pushing information to the user equipment B, or can firstly send service promotion request information to a pushing server to request the pushing server to send QoS promotion pushing information to the user equipment B, and the pushing server sends the QoS promotion request pushing information to the user equipment B after receiving the request; and inquiring whether the user equipment B accepts the service or not through the QoS promotion request push information.

The user equipment B can choose to accept or reject the QoS promotion request, and directly returns the QoS promotion acceptance or rejection information to the QoS decision network element or the QoS decision network element through the push server.

204, the QoS decision network element determines whether to improve the quality of service for the user equipment a and the user equipment B according to the operations of 202 and 203, for example, in 203, the quality of service cannot be improved for the user equipment a and the user equipment B because the user equipment a or the user equipment B does not handle the subscribed service, or even if the user equipment a or the user equipment B handles the subscribed service but the user equipment B refuses to accept the improvement of the quality of service, the QoS decision network element also cannot improve the quality of service for the user equipment a and the user equipment B, that is, the QoS decision network element refuses to improve the quality of service for the user equipment a and the user equipment B.

The QOS decision network element can improve the quality of service only when both the user equipment a and the user equipment B have subscribed services and the user equipment B also receives the service quality improvement request.

And the QOS decision network element returns the QoS promotion acceptance or rejection information to the user equipment A according to the results of 203 and 204, and if the QoS promotion acceptance or rejection information is rejected to promote the service quality for the user equipment A and the user equipment B, the QOS decision network element also needs to carry the reason for rejecting the service quality promotion for the user equipment A and the user equipment B.

205a, when the QOS decision network element determines to accept the improvement of the service quality for the user equipment a and the user equipment B, sending the service quality requirement determined in step 203 to the PCRF a through a message to request the uplink and downlink bandwidth requirements of the user equipment a, where the message carries the real-time video service types such as the specific video chatting, the service flow filter, the uplink bandwidth, and the downlink bandwidth information. And the PCRF determines the policy and charging control rule of the user equipment A according to the content in the message.

206a, after determining the PCC rule, the PCRF a sends the PCC rule of the user equipment a to the GGSN/PGW a, and requests the wireless network to improve the uplink/downlink bandwidth requirement of the user equipment a. The PCC rules include real-time video service information (real-time video service types such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.

207a, the GGSN/PGW a initiates a dedicated bearer establishment procedure to establish a GBR dedicated bearer of the user equipment a according to the received PCC rule, where the uplink and downlink bandwidths of the dedicated bearer are bandwidths requested by the application server, and informs the PCRF a of the dedicated bearer information.

208a, the PCRF a returns the QoS Response to the QoS decision network element, and carries the QoS information allocated to the user equipment a by the network.

205B, when the QOS decision network element determines to accept the improvement of the service quality for the user equipment a and the user equipment B, sending the service quality requirement determined in step 203 to the PCRF B through a message requesting the uplink and downlink bandwidth requirements of the user equipment B, where the message carries the real-time video service types such as the specific video chatting, the service flow filter, the uplink bandwidth, and the downlink bandwidth information. And the PCRF B determines the policy and charging control rule of the user equipment B according to the content in the message.

206B, after determining the PCC rule, the PCRF B sends the PCC rule of the user equipment B to the GGSN/PGW B, requesting the wireless network to improve the uplink/downlink bandwidth requirement of the user equipment B. The PCC rules include real-time video service information (real-time video service types such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.

207B, the GGSN/PGW B initiates a dedicated bearer establishment procedure to establish a GBR dedicated bearer of the user equipment B according to the received PCC rule, where the uplink and downlink bandwidths of the dedicated bearer are bandwidths requested by the application server, and informs the PCRF B of the dedicated bearer information.

208B, the PCRF B returns the QoS Response to the QoS decision network element, and carries the QoS information distributed to the user equipment B by the network.

In this embodiment, it is not limited that the PCRF a and the PCRF B are the same PCRF, and the GGSN/PGW a and the GGSN/PGW B are the same gateway.

By the embodiment, the service quality decision network element can realize that no matter which end user equipment the main body influencing the service quality is located in the process of executing the wireless service by the plurality of user equipment, the service quality among the plurality of user equipment executing the wireless service can be improved according to the service quality improvement request sent by the user equipment, so that the end-to-end bandwidth requirement among the plurality of user equipment executing the wireless service is ensured, and the user experience of bidirectional video application such as video chat is improved.

As shown in fig. 3, fig. 3 is a diagram illustrating an implementation of the above embodiment by taking an application server as an execution subject and taking two user equipments a and B in a video call as an example, in the video call, the smoothness of video data transmission is the most important factor for the user to determine the quality of service, and fig. 3 is an interaction state diagram of the embodiment.

301, when a ue a and a ue B are in a Service process of a video call, it is found that the ongoing video call is not smooth, and therefore a user of the ue a wishes to improve Quality of Service (QoS) used between the ue a and the ue B, the ue a sends a first Quality of Service (QoS Enhancement Request) to an application server to Request to improve Quality of Service between the ue a and the ue B, where the Quality of Service refers to uplink and downlink bandwidths of a wireless link between the ue a and the ue B in this embodiment. The first QoS boost request is referred to as a QoS boost request or may also be referred to as a traffic acceleration request. The user equipment a carries the user identifiers identifying the user equipment a and the user equipment B in the first qos class enhancement request, and optionally, the user equipment a carries the target qos used between the user equipment a and the user equipment B in the first qos class enhancement request, for example, the user equipment a desires to maintain 2M uplink and downlink bandwidth between the user equipment a and the user equipment B.

After receiving the first quality of service improvement request sent by the user equipment a, the application server needs to acquire the service subscribed by the user equipment a and/or the quality of service used by the user equipment a in the wireless network. For example, the Application server may send the user information query request message to an open Platform, or a Service Delivery Platform (SDP), an Application Programming Interface Gateway (API GW), a Service Gateway or a Service server, to query a video data package of the user equipment a and/or a QoS used by the user equipment a in the wireless network.

And then, the application server receives the video data package of the user equipment A and/or the QoS information used by the user equipment A in the wireless network, which is returned by the open platform, to the application server.

The application server needs to acquire the subscription service of the user equipment B and/or the quality of service used by the user equipment B in the wireless network. For example, the application server sends the user information query request information to an open platform, or, an SDP, an API GW, queries the video data package of the user equipment B and/or the QoS of the user equipment B in the wireless network; the open platform returns the video data package of the user equipment B and/or QoS information of the user equipment B in the wireless network to the application server.

Certainly, the application server may also obtain the video data package of the user equipment a and the user equipment B and/or the QoS used by the user equipment a and the user equipment B in the wireless network in one user information query request, at this time, the user information query request sent by the application server carries the identifiers of the user equipment a and the user equipment B, and indicates that the video data package of the user equipment a and the user equipment B needs to be queried and/or the QoS used by the user equipment a and the user equipment B in the wireless network needs to be queried; the open platform returns the video data packages of the user equipment A and the user equipment B and/or QoS information used by the user equipment A and the user equipment B in the wireless network to the application server.

302, the application server performs QoS determination, determines a QoS requirement according to the first QoS-improving request, and determines uplink and downlink QoS requirements of the user equipment a and the user equipment B, which are specifically uplink and downlink bandwidth requirements in this embodiment.

Specifically, the method for determining the qos requirement by the application server according to the first qos requirement may be the same as that in the embodiment shown in fig. 2, and is not repeated here.

303, after deciding that the QoS between the user equipment a and the user equipment B can be improved, the application server may further send a second QoS improving request to the user equipment B, where in this embodiment, the second QoS improving request is referred to as QoS improving request push information. If the application server has a pushing function, the application server can directly push the QoS promotion request pushing information to the user equipment B, or can firstly send the service pushing request information to the pushing server to request the pushing server to send the QoS promotion pushing information to the user equipment B, and the pushing server sends the QoS promotion request pushing information to the user equipment B after receiving the request; and inquiring whether the user equipment B accepts the service or not through the QoS promotion request push information.

User equipment B may choose to accept or reject the QoS boost request and return QoS boost acceptance or rejection information to the application server either directly to the application server or through a push server.

304, the application server determines whether to upgrade the quality of service for user equipment a and user equipment B according to the operations of 302 and 303, for example, in 302, the quality of service cannot be upgraded for user equipment a and user equipment B because user equipment a or user equipment B does not handle the subscription service, or even if user equipment B does handle the subscription service but refuses to accept the upgrade of the quality of service, the application server cannot upgrade the quality of service for user equipment a and user equipment B, that is, the application server refuses to upgrade the quality of service for user equipment a and user equipment B.

The application server returns the QoS upgrade acceptance or rejection information to the user equipment a according to the results of 302 and 303, and if the QoS upgrade is rejected for the user equipment a and the user equipment B, the application server also needs to carry the reason for rejecting the QoS upgrade for the user equipment a and the user equipment B.

305a, when the application server determines to accept the improvement of the service quality for the user equipment a and the user equipment B, sending the service quality requirement determined in the step 303 to the PCRF a through a message to request the uplink and downlink bandwidth requirements of the user equipment a, wherein the message carries the real-time video service types such as the specific video chat, the service flow filter, the uplink bandwidth and the downlink bandwidth information. And the PCRF determines the policy and charging control rule of the user equipment A according to the content in the message.

306a, after determining the PCC rule, the PCRF a sends the PCC rule of the user equipment a to the GGSN/PGW a, requesting the wireless network to improve the uplink/downlink bandwidth requirement of the user equipment a. The PCC rules include real-time video service information (real-time video service types such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.

307a, the GGSN/PGW a initiates a dedicated bearer establishment procedure to establish a GBR dedicated bearer of the user equipment a according to the received PCC rule, where uplink and downlink bandwidths of the dedicated bearer are bandwidths requested by the application server, and informs the PCRF a of the dedicated bearer information.

308a, the PCRFA returns QoS Response to the QoS decision network element, and carries the QoS information distributed to the user equipment A by the network.

305B, when the application server determines to accept the improvement of the service quality for the user equipment a and the user equipment B, sending the service quality requirement determined in the step 203 to the PCRF B through a message to request the uplink and downlink bandwidth requirements of the user equipment B, wherein the message carries the real-time video service types such as specific video chatting and the like, the service flow filter, the uplink bandwidth and the downlink bandwidth information. And the PCRF B determines the policy and charging control rule of the user equipment B according to the content in the message.

306B, after determining the PCC rule, the PCRFB sends the PCC rule of the user equipment B to the GGSN/PGW B, requesting the wireless network to improve the uplink/downlink bandwidth requirement of the user equipment B. The PCC rules include real-time video service information (real-time video service types such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.

307B, the GGSN/PGW B initiates a dedicated bearer establishment procedure to establish a GBR dedicated bearer of the user equipment B according to the received PCC rule, where uplink and downlink bandwidths of the dedicated bearer are bandwidths requested by the application server, and informs the PCRF B of the dedicated bearer information.

308B, the PCRF B returns the QoS Response to the QoS decision network element, and carries the QoS information distributed to the user equipment B by the network.

By the embodiment, the application server can improve the service quality among the user equipment executing the wireless service according to the service quality improvement request sent by the user equipment no matter which end user equipment the main body influencing the service quality is in during the process of executing the wireless service by the user equipment, thereby ensuring the end-to-end bandwidth requirement among the user equipment executing the wireless service, and improving the user experience of bidirectional video application such as video chat.

As shown in fig. 4, another embodiment of the present invention provides a method for improving quality of service, and fig. 5 is a flowchart of the embodiment, and the difference from the embodiment shown in fig. 1 is that an execution subject of the embodiment is a policy and charging function entity PCRF, as can be seen from fig. 4, the method provided in the embodiment includes:

401, a policy and charging function entity receives a first quality of service improvement request sent by a first user equipment, where the first quality of service request is used to improve quality of service between the first user equipment and a second user equipment, and the first quality of service improvement request carries user identifiers of the first user equipment and the second user equipment,

specifically, the quality of service may be a network parameter that affects user experience, such as a bandwidth requirement and a delay requirement. The service connection established by the first user equipment and the second user equipment includes, but is not limited to, file transfer, video call, voice call, and other services, so the quality of service content is different according to different service contents, for example, in a video call service, the smoothness degree of video data is most important to user experience, and in order to ensure smooth transmission of video data, it is necessary to ensure wireless bandwidth, and in this case, the quality of service is bandwidth width. In voice call service, the delay degree is important for user experience, and in order to ensure call quality, the delay length is the most important service quality. Therefore, when a user is performing a service process, if the service quality is found to be poor, a request for improving the service quality may be sent to the service quality decision network element through the user equipment.

Wherein the first service quality improvement request is sent to the policy and charging function entity through an open platform after the application server receives the first service quality improvement request, or,

the first service upgrading request is sent to the policy and charging function entity by the open platform after receiving the first service quality upgrading request.

402, the policy and charging function entity determines a quality of service requirement according to the first quality of service upgrade request;

More specifically, the subscription service includes, but is not limited to, whether a bandwidth promotion package (e.g., a video service acceleration package, etc.) is transacted or not, or a bandwidth amount corresponding to the transacted bandwidth promotion package, etc.

403, the policy and charging function entity determines a quality of service improvement policy, and then sends the quality of service improvement policy to gateways accessed by the first user equipment and the second user equipment, so as to improve the quality of service for the first user equipment and the second user equipment.

Specifically, after determining the service quality requirement, for example, after determining that the set wireless bandwidth can be increased for the first user equipment and the second user equipment, the Policy and Charging Rule needs to be determined by a Policy and Charging function entity (PCRF) for Policy and Charging Rule function, where the Policy and Charging Rule function entity includes traffic information, traffic flow filter, and the like. And sending the corresponding strategy and charging working rule to a gateway GGSN/PGW and the like accessed by each user equipment, and establishing a special bearer for each user equipment by the gateway to which each user equipment belongs, thereby improving the service quality of the user equipment and ensuring the service quality among the user equipment.

In a possible implementation manner, after the determining, according to the qos request, a qos requirement, the policy and charging function entity further includes:

sending the response of the second user equipment to the first user equipment;

An implementation of the above embodiment is described below by taking two user devices a and B in a video call as an example, in the video call, the smoothness of video data transmission is the most important factor for the user to judge the service quality, and fig. 5 is an interaction state diagram of the embodiment.

501, when a ue a and a ue B are in a Service process of a video call, it is found that the ongoing video call is not smooth, and therefore a user of the ue a wishes to improve Quality of Service (QoS) used between the ue a and the ue B, the ue a sends a first Quality of Service (QoS Enhancement Request) to the PCRF to Request to improve Quality of Service between the ue a and the ue B, where in this embodiment, the Quality of Service refers to uplink and downlink bandwidths of a wireless link between the ue a and the ue B. The first QoS boost request is referred to as a QoS boost request or may also be referred to as a traffic acceleration request. The user equipment a carries the user identifiers identifying the user equipment a and the user equipment B in the first qos class enhancement request, and optionally, the user equipment a carries the target qos used between the user equipment a and the user equipment B in the first qos class enhancement request, for example, the user equipment a desires to maintain 2M uplink and downlink bandwidth between the user equipment a and the user equipment B.

As shown in step 501a in fig. 5, the user equipment a may select to send the first QoS-improving request to the application server, and the application server forwards the first QoS-improving request to the PCRF through the open platform or the service gateway, and requests the PCRF to improve the QoS between the user equipment a and the user equipment B through the first QoS-improving request.

Or, as shown in step 501b, the user equipment a sends the first qos request to the open platform or the service gateway, and the open platform or the service gateway sends the first qos request to the PCRF. The open Platform may also be referred to as a Service Delivery Platform (SDP), or API GW. The user equipment A sends a QoS (quality of service) promotion request to an open platform or a service gateway, and the open platform or the service gateway sends the QoS promotion request to the PCRF to request for promoting the QoS between the user equipment A and the user equipment B. The QoS Enhancement Request carries the user identifiers of the user equipment a and the user equipment B, and optionally, the QoS Enhancement Request carries the QoS that is expected to be used between the user equipment a and the user equipment B.

502, the PCRF performs QoS determination, determines a QoS requirement according to the first QoS boosting request, and determines uplink and downlink QoS requirements of the user equipment a and the user equipment B, which are specifically uplink and downlink bandwidth requirements in this embodiment.

Specifically, the method for determining the qos requirement by the PCRF according to the first qos boosting request may be the same as that in the embodiment shown in fig. 2, and is not repeated here.

503, after deciding that the QoS between the user equipment a and the user equipment B can be improved, the PCRF may further send a second QoS improving request to the user equipment B, where in this embodiment, the second QoS improving request is referred to as QoS improving request push information. The PCRF can firstly send service push request information to the push server, the push server is requested to send QoS promotion push information to the user equipment B, and the push server sends the QoS promotion request push information to the user equipment B after receiving the request; or, if the PCRF has the push function, the PCRF directly sends the QoS boost request push information to the user equipment B, and queries whether the user equipment B accepts the service through the QoS boost request push information.

The user equipment B can choose to accept or reject the QoS boost request, and return QoS boost acceptance or rejection information to the PCRF directly or through the push server.

504, the PCRF determines whether to upgrade the service quality for the ue a and the ue B according to the operations of 502 and 503, for example, in 502, the service quality cannot be upgraded for the ue a and the ue B because the ue a or the ue B does not handle the subscription service, or even if the ue B does handle the subscription service but refuses to accept the service quality upgrade, the application server cannot upgrade the service quality for the ue a and the ue B, that is, the application server refuses to upgrade the service quality for the ue a and the ue B.

And the PCRF returns QoS promotion acceptance or rejection information to the user equipment A according to the results of 502 and 503, and if the QoS promotion of the user equipment A and the user equipment B is rejected, the service quality promotion of the user equipment A and the user equipment B needs to be carried with reasons for rejecting the QoS promotion of the user equipment A and the user equipment B.

The PCRF may send QoS upgrade acceptance or rejection information to the open platform, which sends the QoS upgrade acceptance or rejection information to the application server, which sends the QoS upgrade acceptance or rejection information to the user equipment a.

Or, the PCRF sends the QoS upgrade acceptance or rejection information to the open platform, and the open platform sends the QoS upgrade acceptance or rejection information to the user equipment a.

505, when the PCRF determines to accept the upgrade of the service quality for the user equipment a and the user equipment B, determining a policy and charging control rule according to the service quality requirement determined in 502.

506a, after determining the PCC rule, the PCRF sends the PCC rule to the GGSN/PGW a, and requests the wireless network to raise the uplink/downlink bandwidth requirement of the user equipment a. The PCC rules include real-time video service information (real-time video service types such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.

507a, the GGSN/PGW a initiates a dedicated bearer establishment procedure to establish a GBR dedicated bearer of the user equipment a according to the received PCC rule, where uplink and downlink bandwidths of the dedicated bearer are bandwidths requested by the application server, and informs the PCRF of the dedicated bearer information.

506B, after determining the PCC rule, the PCRF sends the PCC rule to the GGSN/PGW B, requesting the wireless network to improve the uplink/downlink bandwidth requirement of the user equipment B. The PCC rules include real-time video service information (real-time video service types such as video chat, service flow filter), uplink bandwidth, and downlink bandwidth information.

507B, the GGSN/PGW B initiates a dedicated bearer establishment procedure to establish a GBR dedicated bearer of the user equipment B according to the received PCC rule, where uplink and downlink bandwidths of the dedicated bearer are bandwidths requested by the application server, and informs the PCRF of the dedicated bearer information.

By the embodiment, the policy and charging function entity can realize that no matter which end user equipment the main body influencing the service quality is located in the process of executing the wireless service by the plurality of user equipment, the service quality between the plurality of user equipment executing the wireless service can be improved according to the service quality improvement request sent by the user equipment, so that the end-to-end bandwidth requirement between the plurality of user equipment executing the wireless service is ensured, and the user experience of bidirectional video application such as video chat is improved.

Correspondingly, an embodiment of the present invention further provides a service quality improving apparatus, fig. 6 illustrates the service improving apparatus, where the apparatus may be an application server having a service quality decision function, or an individual service decision network element, as can be seen from fig. 6, the apparatus includes:

a receiving unit 601, configured to receive a first quality of service improvement request sent by a first user equipment, where the first quality of service improvement request is used to request to improve quality of service between the first user equipment and a second user equipment, and the first quality of service improvement request carries user identifiers of the first user equipment and the second user equipment;

a determining unit 602, configured to determine a quality of service requirement according to the first quality of service request;

a sending unit 603, configured to send the service quality requirement to a policy and charging function entity of the first user equipment and the second user equipment, where the policy and charging function entity determines a policy and charging control rule, and then the policy and charging function entity sends the policy and charging control rule to a gateway accessed by the first user equipment and the second user equipment, so as to improve the service quality for the first user equipment and the second user equipment.

In a possible implementation manner, the sending unit 601 is further configured to send a second qos request to a second user equipment after the qos requirement is determined according to the qos request, so as to request the second user equipment to accept the qos request;

the receiving unit 602 is further configured to receive a response from the second user equipment to the second qos enhancement request, where the response includes information for accepting or rejecting the qos enhancement request;

the sending unit 601 sends the service quality requirement to the policy and charging function entities of the first user equipment and the second user equipment when the second user equipment receives the service quality improvement request.

In a possible implementation manner, the determining unit 602 is specifically configured to:

Or, the first qos requirement of the first ue is also carried in the first qos promotion request

The determining unit 602 determines the qos requirement according to the service subscribed by the first user equipment and the second user equipment and the target qos requirement.

In another possible implementation manner, the determining unit 602 is specifically configured to:

When the first qos requirement is carried in the first qos promotion request, the first qos promotion request further carries a target qos requirement of the first user equipment;

the determining unit 602 is specifically configured to:

The service quality improving device provided by the embodiment of the invention can improve the service quality among a plurality of user equipment executing the wireless service according to the service quality improving request sent by one user equipment no matter which end user equipment the main body influencing the service quality is in the process of executing the wireless service by the plurality of user equipment, thereby ensuring the end-to-end bandwidth requirement among the plurality of user equipment executing the wireless service, and improving the user experience of bidirectional video application such as video chat and the like.

Correspondingly, an embodiment of the present invention further provides a quality of service improving apparatus, a structure of which is shown in fig. 7, where the apparatus in this embodiment may be a policy and charging function entity, as can be seen from fig. 7, the apparatus includes:

a receiving unit 701, configured to receive a first quality of service improvement request sent by a first user equipment, where the first quality of service improvement request is used to request to improve quality of service between the first user equipment and a second user equipment, and the first quality of service improvement request carries user identifiers of the first user equipment and the second user equipment;

a determining unit 702, configured to determine a qos requirement according to the first qos lifting request;

a processing unit 703, configured to determine a policy and a charging control rule according to the quality of service requirement;

a sending unit 704, configured to send the policy and charging control rule to a gateway accessed by the first user equipment and the second user equipment, so as to improve the quality of service for the first user equipment and the second user equipment.

In a possible implementation manner, the first service upgrade request is sent by the application server to the policy and charging function entity through an open platform or a service gateway after receiving the first service quality upgrade request, or,

In another possible implementation, the sending unit 703 is further configured to send a second qos improving request to a second ue after the qos requirement is determined according to the qos request, so as to request the second ue to accept the qos improving request;

the receiving unit 701 is further configured to receive a response from the second user equipment to the second qos enhancement request, where the response includes information for accepting or rejecting the qos enhancement request;

the determining unit 702 may determine the qos requirement according to a service subscribed by the first user equipment and the second user equipment; or determining the service quality requirement according to the signed services of the first user equipment and the second user equipment and the target service quality requirement under the condition that the first service quality improvement request also carries the target service quality requirement of the first user equipment.

The determining unit 702 may determine the qos requirement according to a subscription service of the first user equipment; or determining the service quality requirement according to the signed service of the first user equipment and the target service quality requirement under the condition that the first service quality improvement request also carries the target service quality requirement of the first user equipment.

Correspondingly, an embodiment of the present invention further provides a service quality improving apparatus, and as shown in fig. 8, the service quality improving apparatus may be an application server having a service quality decision function, or may be an individual service decision network element, and as shown in fig. 8, the embodiment includes a network interface 81, a processor 82, a memory 83, and a system bus 84.

The system bus 84 is used to connect the network interface 61, the processor 62, and the memory 63.

The network interface 81 is used for communication with a network.

The memory 83 may be a permanent memory such as a hard disk drive and a flash memory, with software modules and device drivers in the memory 83. The software module can execute various functional modules of the method; the device drivers may be network and interface drivers.

At startup, these software components are loaded into memory 83 and then accessed by processor 82 and executed by the following instructions:

Correspondingly, an embodiment of the present invention further provides a quality of service improving apparatus, where the apparatus in this embodiment may be a policy and charging function entity, as shown in fig. 9, the apparatus in this embodiment includes a network interface 91, a processor 92, a memory 93, and a system bus 94.

The system bus 94 is used to connect the network interface 91, the processor 92, and the memory 93.

The network interface 91 is used for communication with a network.

The memory 93 may be a permanent memory such as a hard disk drive and a flash memory, with software modules and device drivers in the memory 93. The software module can execute various functional modules of the method; the device drivers may be network and interface drivers.

At startup, these software components are loaded into memory 93 and then accessed by processor 92 and executed by the following instructions:

The service quality improving device provided by the embodiment of the invention can improve the service quality among a plurality of user equipment executing the wireless service according to the service quality improving request sent by one user equipment no matter which end user equipment the main body influencing the service quality is in the process of executing the wireless service by the plurality of user equipment.

Those of skill would further appreciate that the various illustrative components and algorithm steps described in connection with the embodiments disclosed herein may be implemented as electronic hardware, computer software, or combinations of both, and that the various illustrative components and steps have been described above generally in terms of their functionality in order to clearly illustrate this interchangeability of hardware and software. Whether such functionality is implemented as hardware or software depends upon the particular application and design constraints imposed on the implementation. Skilled artisans may implement the described functionality in varying ways for each particular application, but such implementation decisions should not be interpreted as causing a departure from the scope of the present invention.

The steps of a method or algorithm described in connection with the embodiments disclosed herein may be embodied in hardware, a software module executed by a processor, or a combination of the two. A software module may reside in Random Access Memory (RAM), memory, Read Only Memory (ROM), electrically programmable ROM, electrically erasable programmable ROM, registers, hard disk, a removable disk, a CD-ROM, or any other form of storage medium known in the art.

The above-mentioned embodiments are intended to illustrate the objects, technical solutions and advantages of the present invention in further detail, and it should be understood that the above-mentioned embodiments are merely exemplary embodiments of the present invention, and are not intended to limit the scope of the present invention, and any modifications, equivalent substitutions, improvements and the like made within the spirit and principle of the present invention should be included in the scope of the present invention.

Claims

1. A method for improving service quality, comprising:

receiving a first quality of service improvement request sent by a first user equipment, wherein the first quality of service request is used for requesting to improve the quality of service between the first user equipment and a second user equipment, and the first quality of service improvement request carries user identifiers of the first user equipment and the second user equipment; wherein the first user equipment and the second user equipment have established a service connection;

2. The method of claim 1, wherein after determining the qos requirement according to the qos promotion request, further comprising:

3. The method as claimed in any one of claims 1 to 2, wherein said determining a qos requirement according to the first qos-improving request specifically comprises:

4. The QoS promotion method of claim 3, wherein the first QoS promotion request further carries a target QoS requirement requested by the first UE;

5. The method as claimed in any one of claims 1 to 2, wherein said determining a qos requirement according to the first qos-improving request specifically comprises:

6. The QoS promotion method of claim 5, wherein the first QoS promotion request further carries a target QoS requirement requested by the first UE;

7. The method for improving service quality according to any one of claims 1 to 2, wherein after receiving the first request for improving service quality sent by the first user equipment, the method further comprises:

8. The method for improving service quality according to any one of claims 1 to 2, wherein after receiving the first request for improving service quality sent by the first user equipment, the method further comprises:

9. A quality of service enhancement device, comprising:

a receiving unit, configured to receive a first quality of service improvement request sent by a first user equipment, where the first quality of service improvement request is used to improve quality of service between the first user equipment and a second user equipment, and the first quality of service improvement request carries user identifiers of the first user equipment and the second user equipment; wherein the first user equipment and the second user equipment have established a service connection;

10. The apparatus as claimed in claim 9, wherein the sending unit is further configured to send a second qos request to a second user equipment after the qos requirement is determined according to the qos request, so as to request the second user equipment to accept the qos request;

11. The quality of service enhancement device of any one of claims 9 or 10, wherein the determination unit is specifically configured to:

12. The apparatus of claim 11, wherein the first qos-improving request further carries a target qos requirement of the first ue;

the determining unit is specifically configured to:

13. The quality of service enhancement device of any one of claims 9 or 10, wherein the determination unit is specifically configured to:

14. The apparatus of claim 13, wherein the first qos-improving request further carries a target qos requirement of the first ue;

the determining unit is specifically configured to:

15. The apparatus according to any one of claims 9 or 10, further comprising a query unit, configured to, after receiving a first quality of service improvement request sent by a first user equipment, send a user information query request to an open platform or a service gateway, so as to obtain respective signed service and real-time quality of service of the first user equipment and/or the second user equipment.

16. The apparatus as claimed in any of claims 9 or 10, further comprising a query unit, configured to, after receiving a first qos-improving request sent by a first user equipment, send a user information query request to an open platform or a service gateway, so as to obtain qos information used by the first user equipment or the second user equipment in a mobile network.

17. A quality of service enhancement device, comprising:

18. The QoS promotion apparatus of claim 17, wherein the first QoS promotion request is sent by an application server to the policy and charging function entity through an open platform or a service gateway after receiving the first QoS promotion request, or,

19. The apparatus as claimed in claim 17, wherein the sending unit is further configured to send a second qos request to a second user equipment after the qos requirement is determined according to the qos request, so as to request the second user equipment to accept the qos request;

20. The qos improving apparatus according to any of claims 17 to 19, wherein the determining unit is specifically configured to:

21. The apparatus of claim 20, wherein the first qos-improving request further carries a target qos requirement requested by the first ue;

the determining unit is specifically configured to:

22. The qos improving apparatus according to any of claims 17 to 19, wherein the determining unit is specifically configured to:

23. The apparatus of claim 22, wherein the first qos-improving request further carries a target qos requirement requested by the first ue;

the determining unit is specifically configured to:

24. A quality of service enhancement device, comprising:

a network interface;

a processor;

a memory; the network interface, the processor, and the memory are interconnected by a system bus;

an application program physically stored in the memory, the application program comprising instructions operable to cause the processor to:

receiving a first quality of service improvement request sent by a first user equipment, wherein the first quality of service improvement request is used for improving the quality of service between the first user equipment and a second user equipment, and the first quality of service improvement request carries user identifiers of the first user equipment and the second user equipment; wherein the first user equipment and the second user equipment have established a service connection;

25. A quality of service enhancement device, comprising:

a network interface;

a processor;

receiving a first quality of service improvement request sent by a first user equipment, wherein the first quality of service improvement request is used for requesting to improve the quality of service between the first user equipment and a second user equipment, and the first quality of service improvement request carries user identifiers of the first user equipment and the second user equipment; wherein the first user equipment and the second user equipment have established a service connection;

26. A computer-readable storage medium for use in a quality of service enhancement apparatus, the computer-readable storage medium having instructions stored thereon which, when executed on a computer, cause the computer to perform the method of any of claims 1-8.

27. A communication system comprising an apparatus as claimed in any of claims 9 to 16, and an apparatus as claimed in any of claims 17 to 23, and an apparatus as claimed in claim 24 or 25.