CN109409133A - Call method, device and electronic equipment - Google Patents
Call method, device and electronic equipment Download PDFInfo
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- CN109409133A CN109409133A CN201811340278.8A CN201811340278A CN109409133A CN 109409133 A CN109409133 A CN 109409133A CN 201811340278 A CN201811340278 A CN 201811340278A CN 109409133 A CN109409133 A CN 109409133A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/60—Protecting data
- G06F21/62—Protecting access to data via a platform, e.g. using keys or access control rules
- G06F21/6218—Protecting access to data via a platform, e.g. using keys or access control rules to a system of files or objects, e.g. local or distributed file system or database
- G06F21/6245—Protecting personal data, e.g. for financial or medical purposes
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F21/00—Security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F21/60—Protecting data
- G06F21/602—Providing cryptographic facilities or services
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q40/00—Finance; Insurance; Tax strategies; Processing of corporate or income taxes
- G06Q40/08—Insurance
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/08—Network architectures or network communication protocols for network security for authentication of entities
- H04L63/083—Network architectures or network communication protocols for network security for authentication of entities using passwords
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L63/00—Network architectures or network communication protocols for network security
- H04L63/08—Network architectures or network communication protocols for network security for authentication of entities
- H04L63/0853—Network architectures or network communication protocols for network security for authentication of entities using an additional device, e.g. smartcard, SIM or a different communication terminal
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
- H04M1/65—Recording arrangements for recording a message from the calling party
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F2221/00—Indexing scheme relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F2221/21—Indexing scheme relating to G06F21/00 and subgroups addressing additional information or applications relating to security arrangements for protecting computers, components thereof, programs or data against unauthorised activity
- G06F2221/2107—File encryption
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- Computer Security & Cryptography (AREA)
- General Engineering & Computer Science (AREA)
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Abstract
The embodiment of the present invention provides a kind of call method, device and electronic equipment, it include: to obtain the corresponding encryption information of declaration form, encryption information is to be encrypted using the first Encryption Algorithm to the contact information of declaration form, and contact information includes: the encryption identification of number of policy, the mark of contact person, second terminal；Encryption information is decrypted using the first decipherment algorithm, obtains the contact information of declaration form；Call request is sent to server, call request includes the phone number of first terminal and the encryption identification of second terminal；Receive the Three-Way Calling connection request that server is sent；It since the contact information of declaration form is not presented on explicitly on declaration form envelope, but is presented, is can be avoided since declaration form is lost or other people check the leakage of caused customer information in the form of encryption information；During courier's policy delivery, the practical phone number of declaration form contact person be always to courier it is sightless, the leakage of customer information can be further avoided.
Description
Technical field
The present embodiments relate to field of communication technology more particularly to a kind of call methods, device and electronic equipment.
Background technique
In insurance field, client is after having purchased insurance, if client's selection is papery declaration form, insurance company is needed
Papery declaration form is printed, by the express delivery hilllock of insurance company or the express company of cooperation, declaration form is sent to the hand of client
In.
In the prior art, courier is given declaration form to be delivered to by insurance company, the contact information pair of these declaration forms
Courier is visible, wherein the contact information of declaration form includes at least: number of policy, insurer's name, warrantee's name,
The information such as name of contact person, contact phone number.Then visitor is related to according to the contact information of declaration form by courier
The delivering of declaration form is completed at family.
However, above-mentioned the prior art has the following problems: the contact information of declaration form is open presentation, in declaration form
In delivery process, it be easy to cause the leakage of customer information.
Summary of the invention
The embodiment of the present invention provides a kind of call method, device and electronic equipment, can be avoided in the prior art, is protecting
The problem of customer information caused by single delivery process is revealed.
In a first aspect, the embodiment of the present invention provides a kind of call method, it is applied to first terminal, comprising:
The corresponding encryption information of declaration form is obtained, the encryption information is the connection using the first Encryption Algorithm to the declaration form
It is that people's information is encrypted, the contact information includes: the encryption of number of policy, the mark of contact person, second terminal
Mark, the second terminal are the terminal of the contact person, and the encryption identification of the second terminal is using the second Encryption Algorithm
The phone number of the second terminal is encrypted；
The encryption information is decrypted using the first decipherment algorithm, obtains the contact information of the declaration form；
Call request is sent to server, the call request includes the phone number and described the of the first terminal
The encryption identification of two terminals；
Receive the Three-Way Calling connection request that the server is sent.
Optionally, described that the encryption information is decrypted using the first decipherment algorithm, obtain the connection of the declaration form
After people's information, further includes:
The contact information of the declaration form is shown；
Call instruction is obtained, the call instruction is used to indicate the first terminal and the second terminal is established and conversed
Connection；
Correspondingly, described send call request to server, comprising:
It is instructed according to the call, Xiang Suoshu server sends call request.
Optionally, the contact information to the declaration form is shown, comprising:
The encryption identification of the second terminal in the contact information of the declaration form is hidden, remaining information into
Row display.
Optionally, the corresponding encryption information of the acquisition declaration form includes:
According to the corresponding identification code of declaration form, the corresponding encryption information of the declaration form is obtained.
Optionally, the identification code is two dimensional code.
Second aspect, the embodiment of the present invention provide a kind of call method, are applied to server, comprising:
Receive first terminal send call request, the call request include the first terminal phone number and
The encryption identification of second terminal, the encryption identification of the second terminal is using the second Encryption Algorithm to the second terminal
What phone number was encrypted；
The encryption identification of the second terminal is decrypted using the second decipherment algorithm, obtains the second terminal
Phone number；
According to the phone number of the phone number of the first terminal and the second terminal, Xiang Suoshu first terminal and
The second terminal sends Three-Way Calling connection request.
Optionally, it is described send Three-Way Calling connection request to the first terminal and the second terminal after, also wrap
It includes:
The dialog context of the first terminal and the second terminal is recorded and stored.
The third aspect, the embodiment of the present invention provide a kind of communicator, are applied to first terminal, comprising:
Module is obtained, for obtaining the corresponding encryption information of declaration form, the encryption information is using the first Encryption Algorithm pair
What the contact information of the declaration form was encrypted, the contact information includes: number of policy, the mark of contact person,
The encryption identification of two terminals, the second terminal are the terminal of the contact person, and the encryption identification of the second terminal is to use
Second Encryption Algorithm encrypts the phone number of the second terminal；
Deciphering module obtains the connection of the declaration form for the encryption information to be decrypted using the first decipherment algorithm
It is people's information；
Sending module, for sending call request to server, the call request includes the mobile phone of the first terminal
The encryption identification of number and the second terminal；
Receiving module, the Three-Way Calling connection request sent for receiving the server.
Optionally, the terminal further include: display module；
The display module is shown for the contact information to the declaration form；
The acquisition module, is also used to obtain call instruction, and the call instruction is used to indicate the first terminal and institute
It states second terminal and establishes call connection；
Correspondingly, the sending module, is specifically used for being instructed according to the call, Xiang Suoshu server sends call and asks
It asks.
Optionally, the display module, specifically for the second terminal in the contact information to the declaration form
Encryption identification is hidden, remaining information is shown.
Optionally, the acquisition module is specifically used for that it is corresponding to obtain the declaration form according to the corresponding identification code of declaration form
Encryption information.
Optionally, the identification code is two dimensional code.
Fourth aspect, the embodiment of the present invention provide a kind of communicator, are applied to server, comprising:
Receiving module, for receiving the call request of first terminal transmission, the call request includes the first terminal
Phone number and second terminal encryption identification, the encryption identification of the second terminal be using the second Encryption Algorithm to institute
State what the phone number of second terminal was encrypted；
Deciphering module is decrypted using the second decipherment algorithm for the encryption identification to the second terminal, obtains institute
State the phone number of second terminal；
Sending module, for according to the phone number of the first terminal and the phone number of the second terminal, to institute
It states first terminal and the second terminal sends Three-Way Calling connection request.
Optionally, the server further include: recording module；
The recording module is recorded and is deposited for the dialog context to the first terminal and the second terminal
Storage.
5th aspect, the embodiment of the present invention provide a kind of electronic equipment, comprising: at least one processor and memory；
The memory stores computer executed instructions；
At least one described processor executes the computer executed instructions of the memory storage, so that described at least one
A processor executes such as the described in any item call methods of first aspect.
6th aspect, the embodiment of the present invention provide a kind of electronic equipment, comprising: at least one processor and memory；
The memory stores computer executed instructions；
At least one described processor executes the computer executed instructions of the memory storage, so that described at least one
A processor executes such as the described in any item call methods of second aspect.
7th aspect, the embodiment of the present invention provide a kind of computer readable storage medium, the computer-readable storage medium
It is stored with computer executed instructions in matter, when processor executes the computer executed instructions, realizes as first aspect is any
Call method described in, alternatively, such as the described in any item call methods of second aspect.
Eighth aspect, the embodiment of the present invention provide a kind of phone system, comprising: described in any item electricity in terms of the such as the 5th
Described in any item electronic equipments in terms of sub- equipment and the such as the 6th.
Call method, device and electronic equipment provided in an embodiment of the present invention, comprising: it is corresponding that first terminal obtains declaration form
Encryption information, the encryption information is to be encrypted to obtain to the contact information of the declaration form using the first Encryption Algorithm
, the contact information includes: the encryption identification of number of policy, the mark of contact person, second terminal, and the second terminal is
The terminal of the contact person, the encryption identification of the second terminal are the hands using the second Encryption Algorithm to the second terminal
Machine number is encrypted；The encryption information is decrypted using the first decipherment algorithm, obtains the declaration form
Contact information；Call request is sent to server, and the call request includes the phone number of the first terminal and described
The encryption identification of second terminal；Receive the Three-Way Calling connection request that the server is sent；Due to the contact information of declaration form
Be not presented on explicitly on declaration form envelope, but presented in the form of encryption information, can be avoided due to declaration form lose or
Person other people check caused by customer information leakage；During courier's policy delivery, the practical mobile phone of declaration form contact person
Number be always to courier it is sightless, the leakage of customer information can be further avoided.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, below will to embodiment or
Attached drawing needed to be used in the description of the prior art is briefly described, it should be apparent that, the accompanying drawings in the following description is only
Some embodiments of the present invention, for those of ordinary skill in the art, without any creative labor,
It is also possible to obtain other drawings based on these drawings.
Fig. 1 is the architecture diagram of phone system provided in an embodiment of the present invention；
Fig. 2 is the interaction schematic diagram of call method provided in an embodiment of the present invention；
Fig. 3 is the schematic diagram of the generating process of the encryption information of declaration form provided in an embodiment of the present invention；
Fig. 4 is the flow chart of call method provided in an embodiment of the present invention；
Fig. 5 is the interface schematic diagram that first terminal shows declaration form contact information in the embodiment of the present invention；
Fig. 6 is the structural schematic diagram one of communicator provided in an embodiment of the present invention；
Fig. 7 is the structural schematic diagram two of communicator provided in an embodiment of the present invention；
Fig. 8 is the structural schematic diagram one of electronic equipment provided in an embodiment of the present invention；
Fig. 9 is the structural schematic diagram two of electronic equipment provided in an embodiment of the present invention.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts it is all its
His embodiment, shall fall within the protection scope of the present invention.
Description and claims of this specification and term " first ", " second ", " third " " in above-mentioned attached drawing
The (if present)s such as four " are to be used to distinguish similar objects, without being used to describe a particular order or precedence order.It should
Understand that the data used in this way are interchangeable under appropriate circumstances, so that the embodiment of the present invention described herein for example can
Implemented with the sequence other than those of illustrating or describing herein.In addition, term " includes " and " having " and they
Any deformation, it is intended that cover it is non-exclusive include, for example, containing the process, method of a series of steps or units, being
System, product or equipment those of are not necessarily limited to be clearly listed step or unit, but may include be not clearly listed or
For the intrinsic other step or units of these process, methods, product or equipment.
As previously mentioned, courier is given declaration form to be delivered to by insurance company, the contact information of these declaration forms is to fast
The personnel of passing are visible, wherein the contact information of declaration form includes at least: number of policy, insurer's name, warrantee's name, connection
It is the information such as people's name, contact phone number.Then client is related to according to the contact information of declaration form by courier,
Complete the delivering of declaration form.
However, above-mentioned the prior art has the following problems: the contact information of declaration form is open presentation, in declaration form
In delivery process, it be easy to cause the leakage of customer information.
To solve the above problems, the embodiment of the present invention provides a kind of call method, device and electronic equipment, Fig. 1 is this hair
The architecture diagram for the phone system that bright embodiment provides, as shown in Figure 1, the phone system includes the terminal of courier side, customer side
Terminal and server.For convenience, the terminal of courier side is known as first terminal, customer side by the embodiment of the present invention
Terminal be known as second terminal.Wherein, first terminal and second terminal can be that can be realized any end of voice call function
End equipment takes the mobile phone as an example in the embodiment of the present invention and is illustrated.Server can be the service that can be realized call function
Device equipment.
It should be noted that call method provided in an embodiment of the present invention, device and electronic equipment, are suitable for express delivery and lead
The scene of express mail is sent in domain, i.e. courier with charge free to client, wherein the express mail that courier sends with charge free can be any article, comprising: letter
Part, package etc..In order to describe aspect, it is described in detail by taking the process for sending declaration form with charge free as an example in the embodiment of the present invention.
The application scenarios of phone system provided in an embodiment of the present invention are as follows, and declaration form to be delivered is given by insurance company
Courier, it is desirable that declaration form is delivered to client by courier.Unlike the prior art, the contact information of the declaration form is not
It is directly explicitly presented on declaration form, but is presented in the form of encryption information.Courier gets this using first terminal
After encryption information, encryption information can be decrypted, obtain the contact information of declaration form, the contact information of declaration form can be with
Including number of policy, the name of contact person, second terminal (contact person's terminal) encryption identification.That is, second terminal
Phone number is sightless to courier.Then, first terminal initiates call request to server, by server to second
The encryption identification of terminal is decrypted, and obtains the phone number of second terminal, and according to the number and second terminal of first terminal
Number initiate Three-Way Calling request.
Since the contact information of declaration form is presented on declaration form in the form of encryption information, customer information can be avoided
Leakage, in addition, since courier is during policy delivery, the phone number of declaration form contact person is always to courier
It is sightless, further avoid the leakage of customer information.
Technical solution of the present invention is described in detail with specifically embodiment below.These are specific real below
Applying example can be combined with each other, and the same or similar concept or process may be repeated no more in some embodiments.
Fig. 2 is the interaction schematic diagram of call method provided in an embodiment of the present invention, as shown in Fig. 2, the method for the present embodiment
Include:
S201: first terminal obtains the corresponding encryption information of declaration form, and the encryption information is using the first Encryption Algorithm pair
What the contact information of the declaration form was encrypted, the contact information includes: number of policy, the mark of contact person,
The encryption identification of two terminals, the second terminal are the terminal of the contact person, and the encryption identification of the second terminal is to use
Second Encryption Algorithm encrypts the phone number of the second terminal.
Wherein, the mark of contact person can be the information such as name, alias, the ID card No. of contact person, and the present invention is implemented
Example is not especially limited, and the present embodiment and subsequent embodiment will be described by taking the name of contact person as an example.
In the prior art, the declaration form that insurance company sends to client is accommodated using envelope, and guarantor can explicitly be presented on envelope
Single contact information.Customer information is checked in policy delivery in order to facilitate courier, in general, presenting on declaration form envelope
Contact information generally include: number of policy, declaration form state, declaration form form, insurer, warrantee, contact person, contact person
The information such as phone number.
In the present embodiment, the declaration form pair is generated in advance before giving declaration form to be delivered to courier in insurance company
The encryption information answered obtains specifically, the contact information being explicitly presented on envelope will be needed to encrypt in the prior art
To encryption information.Then the encryption information is presented on envelope.
It should be understood that since the contact information of declaration form is not presented on explicitly on declaration form envelope, but to encrypt letter
The form of breath is presented, and can be avoided since declaration form is lost or other people check the leakage of caused customer information.
It should be noted that presentation mode of the encryption information on envelope, the embodiment of the present invention do not limit specifically
It is fixed, it can be presented, can be presented in the form of figure ciphertext in the form of character string ciphertext.It is understood that according to
Different presentation modes of the encryption information on envelope, first terminal can obtain in different ways declaration form it is corresponding plus
Confidential information.For example, can be obtained by way of scanning encryption information, can also be obtained in such a way that courier is manually entered
It takes, can also be obtained in such a way that courier's voice inputs, the present invention is not especially limit this.
Wherein, the corresponding encryption information of declaration form can be generated by encryption device.In order to improve the safety of customer information
Property, in the embodiment of the present invention by the way of two re-encryptions.Fig. 3 is the encryption information of declaration form provided in an embodiment of the present invention
The schematic diagram of generating process, as shown in Figure 3, it is assumed that the terminal of contact person is second terminal, first using the second Encryption Algorithm to the
The phone number of two terminals is encrypted, and the encryption identification of second terminal is obtained；Then by the encryption identification of second terminal and connection
It is that other information in people's information is encrypted using the first Encryption Algorithm, obtains the corresponding encryption information of declaration form.
It should be noted that the embodiment of the present invention does not limit the first Encryption Algorithm and the second Encryption Algorithm specifically
It is fixed, it can be realized using any Encryption Algorithm in the prior art.
Optionally, the first Encryption Algorithm and the second Encryption Algorithm difference.It is understood that being calculated by the way that different encryptions is arranged
Method enables to the safety of encryption information higher.
S202: the encryption information is decrypted using the first decipherment algorithm for first terminal, obtains the connection of the declaration form
It is people's information.
Specifically, after first terminal gets encryption information, using the first decipherment algorithm corresponding with the first Encryption Algorithm
It is decrypted, obtains the contact information of declaration form.It should be understood that including second terminal in the contact information of declaration form
Encryption identification.
S203: first terminal sends call request to server, and the call request includes the mobile phone of the first terminal
The encryption identification of number and the second terminal.
S204: the encryption identification of the second terminal is decrypted using the second decipherment algorithm for server, obtains described
The phone number of second terminal.
Specifically, server uses the second decipherment algorithm corresponding with the second Encryption Algorithm, to the encryption mark of second terminal
Knowledge is decrypted, and obtains the phone number of second terminal.
S205: server is according to the phone number of the first terminal and the phone number of the second terminal, Xiang Suoshu
First terminal and the second terminal send Three-Way Calling connection request.
The Three-Way Calling refers to the call between first terminal, second terminal and server.
S206: first terminal and second terminal receive the Three-Way Calling connection request that the server is sent.
Through above-mentioned communication process as it can be seen that during courier's policy delivery, first terminal is simultaneously not responsible to second
The encryption identification of terminal is decrypted.That is, first terminal, which is merely able to parsing, obtains the contact information of declaration form, i.e., only
The information such as name of number of policy, contact person can be obtained, and the practical phone number of contact person can not be obtained, but eventually by second
The encryption identification at end is sent to server and is parsed, and after being decrypted by encryption identification of the server to second terminal, initiates
Three-Way Calling.
It should be understood that the practical phone number of declaration form contact person is to courier during courier's policy delivery
Always be it is sightless, the leakage of customer information can be further avoided.In addition, by establishing server, first terminal and
Three-Way Calling between two terminals enables the server to exercise supervision to the process of courier's policy delivery.
Optionally, in the present embodiment, server is established after Three-Way Calling connection, can also include:
S207: server is recorded and is stored to the dialog context of the first terminal and the second terminal.
When specific implementation, recording data can be stored into the database of server, or recording server is arrived in storage
In, it is checked so as to subsequent.
It is recorded by server to the dialog context between courier and client, additionally it is possible to realize server to fast
The dialog context of the person of passing and client exercise supervision, and are conducive to the image for safeguarding insurance company.
Call method provided in an embodiment of the present invention, since the contact information of declaration form is not presented on declaration form letter explicitly
It seals up, but is presented in the form of encryption information, be can be avoided since declaration form is lost or other people check caused client
The leakage of information；During courier's policy delivery, the practical phone number of declaration form contact person is not always to courier
It is visible, the leakage of customer information can be further avoided；By establishing between server, first terminal and second terminal
Three-Way Calling enables the server to exercise supervision to the process of courier's policy delivery；By server to courier and visitor
Dialog context between family is recorded, additionally it is possible to realize that server exercises supervision to the dialog context of courier and client, have
Conducive to the image of maintenance insurance company.
Fig. 4 is the flow chart of call method provided in an embodiment of the present invention, and the method for the present embodiment can be by Fig. 1 the
One terminal executes.On the basis of the above embodiments, as shown in figure 4, the method for the present embodiment, comprising:
S401: according to the corresponding identification code of declaration form, the corresponding encryption information of the declaration form is obtained, the encryption information is
It is encrypted using contact information of first Encryption Algorithm to the declaration form, the contact information includes: declaration form
Number, the encryption identification of the mark of contact person, second terminal, the second terminal is the terminal of the contact person, and described second eventually
The encryption identification at end is to be encrypted using the second Encryption Algorithm to the phone number of the second terminal.
On the basis of the above embodiments, by the first Encryption Algorithm and the second Encryption Algorithm generate declaration form it is corresponding plus
After confidential information, which can be encoded to by identification code using preset coding mode, which is arranged in declaration form
Envelope on.In turn, first terminal can identify the identification code on declaration form envelope, obtain the corresponding encryption letter of declaration form
Breath.
Wherein, the present embodiment for the preset coding mode and is not especially limited, as long as can be by encryption information
It is encoded to identification code.Specifically, identification code can be bar code, two dimensional code etc..
By taking two dimensional code as an example, the two dimensional code on first terminal scanning declaration form envelope is can be used in courier, obtains the declaration form
Corresponding encryption information.
S402: the encryption information being decrypted using the first decipherment algorithm, obtains contact person's letter of the declaration form
Breath.
S403: the contact information of the declaration form is shown.
In the present embodiment, first terminal is decrypted encryption information using the first decipherment algorithm, obtains the connection of declaration form
After people's information, the contact information of the declaration form can be shown in the interface of first terminal, to facilitate courier to visitor
The case where family carries out the verification of policy information, avoids the occurrence of declaration form delivery error.
Fig. 5 is the interface schematic diagram that first terminal shows declaration form contact information in the embodiment of the present invention.Assuming that
The contact information for the declaration form that first terminal parses in the present embodiment includes: number of policy, insurer, warrantee, contact person
Name, contact person's terminal encryption identification.
In a kind of optional embodiment, as shown in figure 5, eventually to described second in the contact information of the declaration form
The encryption identification at end (contact person's terminal) is hidden, remaining information is shown.In the embodiment, contact person's terminal
Encryption identification be it is hiding, courier can not see the encryption identification of contact person's terminal, and can only see remaining information, guarantee
The safety of customer information prevents Client handset number from revealing.Even if can be obtained by certain technological means in hiding
Hold, also can only obtain the encryption identification of contact person's terminal, still can not obtain the phone number of contact person's terminal, duplicate protection
The safety of customer information.
S404: call instruction is obtained, the call instruction is used to indicate the first terminal and the second terminal is established
Call connection.
After first terminal shows interface information shown in fig. 5, judges whether to receive call instruction, converse when receiving
Subsequent step is executed when instruction, initiates call request to server.
Specifically, courier can input call instruction to first terminal in several ways, the embodiment of the present invention is not made
It is specific to limit.Such as: courier can click " call contact " as shown in Figure 5, input call instruction to first terminal,
Courier can also input preset phonetic order to first terminal,
S405: instructing according to the call, and Xiang Suoshu server sends call request, and the call request includes described
The encryption identification of the phone number of first terminal and the second terminal.
S406: the Three-Way Calling connection request that the server is sent is received.
Call method provided in an embodiment of the present invention, since the contact information of declaration form is not presented on declaration form letter explicitly
It seals up, but is presented in the form of encryption information, be can be avoided since declaration form is lost or other people check caused client
The leakage of information；During courier's policy delivery, the practical phone number of declaration form contact person is not always to courier
It is visible, the leakage of customer information can be further avoided；By establishing between server, first terminal and second terminal
Three-Way Calling enables the server to exercise supervision to the process of courier's policy delivery；By server to courier and visitor
Dialog context between family is recorded, additionally it is possible to realize that server exercises supervision to the dialog context of courier and client, have
Conducive to the image of maintenance insurance company.
Fig. 6 is the structural schematic diagram one of communicator provided in an embodiment of the present invention, as shown in fig. 6, the present embodiment provides
Communicator 600, comprising: obtain module 601, deciphering module 602, sending module 603 and receiving module 604.
Wherein, module 601 is obtained, for obtaining the corresponding encryption information of declaration form, the encryption information is added using first
Close algorithm encrypts the contact information of the declaration form, and the contact information includes: number of policy, contact person
Mark, second terminal encryption identification, the second terminal be the contact person terminal, the encryption of the second terminal
Mark is to be encrypted using the second Encryption Algorithm to the phone number of the second terminal；
Deciphering module 602 obtains the declaration form for the encryption information to be decrypted using the first decipherment algorithm
Contact information；
Sending module 603, for sending call request to server, the call request includes the first terminal
The encryption identification of phone number and the second terminal；
Receiving module 604, the Three-Way Calling connection request sent for receiving the server.
Optionally, as shown in fig. 6, the communicator of the present embodiment can also include: display module 605；
The display module 605, shows for the contact information to the declaration form；
The acquisition module 601, is also used to obtain call instruction, and the call instruction is used to indicate the first terminal
Call connection is established with the second terminal；
Correspondingly, the sending module 603, is specifically used for being instructed according to the call, Xiang Suoshu server sends call
Request.
Optionally, the display module 605, eventually specifically for described second in the contact information to the declaration form
The encryption identification at end is hidden, remaining information is shown.
Optionally, the acquisition module 601 is specifically used for that it is corresponding to obtain the declaration form according to the corresponding identification code of declaration form
Encryption information.
Optionally, the identification code is two dimensional code.
The communicator of the present embodiment can be used for executing the correspondent of first terminal side in any of the above-described embodiment of the method
Method, it is similar that the realization principle and technical effect are similar, and details are not described herein again.
Fig. 7 is the structural schematic diagram two of communicator provided in an embodiment of the present invention, as shown in fig. 7, the present embodiment provides
Communicator 700, may include: receiving module 701, deciphering module 702 and sending module 703.
Wherein, receiving module 701, for receiving the call request of first terminal transmission, the call request includes described
The phone number of first terminal and the encryption identification of second terminal, the encryption identification of the second terminal are using the second encryption
Algorithm encrypts the phone number of the second terminal；
Deciphering module 702 is decrypted using the second decipherment algorithm for the encryption identification to the second terminal, is obtained
To the phone number of the second terminal；
Sending module 703, for according to the phone number of the first terminal and the phone number of the second terminal,
Three-Way Calling connection request is sent to the first terminal and the second terminal.
Optionally, as shown in fig. 7, the communicator of the present embodiment can also include: recording module 704；
The recording module 704, is recorded simultaneously for the dialog context to the first terminal and the second terminal
Storage.
The communicator of the present embodiment can be used for executing the call method of server side in any of the above-described embodiment of the method,
That the realization principle and technical effect are similar is similar for it, and details are not described herein again.
Fig. 8 is the structural schematic diagram one of electronic equipment provided in an embodiment of the present invention, as shown in figure 8, the electricity of the present embodiment
Sub- equipment can be terminal 800, may include: at least one processor 801 and memory 802.Wherein, processor 801, deposit
Reservoir 802 is connected by bus 803.
During specific implementation, at least one processor 801 executes the computer that the memory 802 stores and executes
Instruction, so that at least one processor 801 executes the call method of first terminal side in any of the above-described embodiment of the method.
The specific implementation process of processor 801 can be found in above method embodiment, implementing principle and technical effect class
Seemingly, details are not described herein again for the present embodiment.
Fig. 9 is the structural schematic diagram two of electronic equipment provided in an embodiment of the present invention, as shown in figure 9, the electricity of the present embodiment
Sub- equipment can be server 900, may include: at least one processor 901 and memory 902.Wherein, processor 901,
Memory 902 is connected by bus 903.
During specific implementation, at least one processor 901 executes the computer that the memory 902 stores and executes
Instruction, so that at least one processor 901 executes the call method of server side in any of the above-described embodiment of the method.
The specific implementation process of processor 901 can be found in above method embodiment, implementing principle and technical effect class
Seemingly, details are not described herein again for the present embodiment.
In above-mentioned Fig. 8 and embodiment shown in Fig. 9, it should be appreciated that processor can be central processing unit (English:
Central Processing Unit, referred to as: CPU), it can also be other general processors, digital signal processor (English
Text: Digital Signal Processor, referred to as: DSP), specific integrated circuit (English: Application Specific
Integrated Circuit, referred to as: ASIC) etc..General processor can be microprocessor or the processor is also possible to
Any conventional processor etc..Hardware processor can be embodied directly in conjunction with the step of invention disclosed method to have executed
At, or in processor hardware and software module combination execute completion.
Memory may include high speed RAM memory, it is also possible to and it further include non-volatile memories NVM, for example, at least one
Magnetic disk storage.
Bus can be industry standard architecture (Industry Standard Architecture, ISA) bus,
External equipment interconnection (Peripheral Component, PCI) bus or extended industry-standard architecture (Extended
Industry Standard Architecture, EISA) bus etc..Bus can be divided into address bus, data/address bus, control
Bus processed etc..For convenient for indicating, the bus in illustrations does not limit only a bus or a type of bus.
The embodiment of the present invention also provides a kind of computer readable storage medium, deposits in the computer readable storage medium
Computer executed instructions are contained, when processor executes the computer executed instructions, realize the correspondent that terminal as above executes
Method.
The embodiment of the present invention also provides a kind of computer readable storage medium, deposits in the computer readable storage medium
Computer executed instructions are contained, when processor executes the computer executed instructions, realize the call that server as above executes
Method.
Above-mentioned computer readable storage medium, above-mentioned readable storage medium storing program for executing can be by any kind of volatibility or
Non-volatile memory device or their combination are realized, such as static random access memory (SRAM), electrically erasable
Read-only memory (EEPROM), Erasable Programmable Read Only Memory EPROM (EPROM), programmable read only memory (PROM) are read-only
Memory (ROM), magnetic memory, flash memory, disk or CD.Readable storage medium storing program for executing can be general or specialized calculating
Any usable medium that machine can access.
A kind of illustrative readable storage medium storing program for executing is coupled to processor, to enable a processor to from the readable storage medium
Matter reads information, and information can be written to the readable storage medium storing program for executing.Certainly, readable storage medium storing program for executing is also possible to the group of processor
At part.Processor and readable storage medium storing program for executing can be located at specific integrated circuit (Application Specific
Integrated Circuits, referred to as: ASIC) in.Certainly, processor and readable storage medium storing program for executing can also be used as discrete assembly
It is present in equipment.
The embodiment of the present invention also provides a kind of phone system, as shown in Figure 1, comprising: first terminal, second terminal kimonos
Business device, wherein first terminal can use structure as shown in Figure 9 using the structure of figure as depicted in figure 8, server.
The phone system of the present embodiment can be used for executing the technical solution of any of the above-described embodiment of the method, realization principle
Similar with technical effect, details are not described herein again.
Those of ordinary skill in the art will appreciate that: realize that all or part of the steps of above-mentioned each method embodiment can be with
It is done through the relevant hardware of the program instructions.Program above-mentioned can be stored in a computer readable storage medium.It should
When being executed, execution includes the steps that above-mentioned each method embodiment to program；And storage medium above-mentioned includes: ROM, RAM, magnetic
The various media that can store program code such as dish or CD.
Finally, it should be noted that the above embodiments are only used to illustrate the technical solution of the present invention., rather than its limitations；
Although present invention has been described in detail with reference to the aforementioned embodiments, those skilled in the art should understand that: its
It is still possible to modify the technical solutions described in the foregoing embodiments, or special to some or all of technologies
Sign is equivalently replaced；And these are modified or replaceed, various embodiments of the present invention that it does not separate the essence of the corresponding technical solution
The range of technical solution.
Claims (10)
1. a kind of call method, which is characterized in that be applied to first terminal, comprising:
The corresponding encryption information of declaration form is obtained, the encryption information is believed using contact person of first Encryption Algorithm to the declaration form
What breath was encrypted, the contact information includes: the encryption identification of number of policy, the mark of contact person, second terminal, institute
The terminal that second terminal is the contact person is stated, the encryption identification of the second terminal is using the second Encryption Algorithm to described the
What the phone number of two terminals was encrypted；
The encryption information is decrypted using the first decipherment algorithm, obtains the contact information of the declaration form；
To server send call request, the call request include the first terminal phone number and the second terminal
Encryption identification；
Receive the Three-Way Calling connection request that the server is sent.
2. the method according to claim 1, wherein it is described to the encryption information using the first decipherment algorithm into
Row decryption, after obtaining the contact information of the declaration form, further includes:
The contact information of the declaration form is shown；
Call instruction is obtained, the call instruction is used to indicate the first terminal and the second terminal establishes call connection；
Correspondingly, described send call request to server, comprising:
It is instructed according to the call, Xiang Suoshu server sends call request.
3. according to the method described in claim 2, it is characterized in that, the contact information to the declaration form is shown,
Include:
The encryption identification of the second terminal in the contact information of the declaration form is hidden, remaining information is shown
Show.
4. the method according to claim 1, wherein the corresponding encryption information of the acquisition declaration form includes:
According to the corresponding identification code of declaration form, the corresponding encryption information of the declaration form is obtained.
5. a kind of call method, which is characterized in that be applied to server, comprising:
The call request that first terminal is sent is received, the call request includes phone number and the second end of the first terminal
The encryption identification at end, the encryption identification of the second terminal are the phone numbers using the second Encryption Algorithm to the second terminal
It is encrypted；
The encryption identification of the second terminal is decrypted using the second decipherment algorithm, obtains the cell-phone number of the second terminal
Code；
According to the phone number of the phone number of the first terminal and the second terminal, Xiang Suoshu first terminal and described
Two terminals send Three-Way Calling connection request.
6. according to the method described in claim 5, it is characterized in that, described send to the first terminal and the second terminal
After Three-Way Calling connection request, further includes:
The dialog context of the first terminal and the second terminal is recorded and stored.
7. a kind of communicator, which is characterized in that be applied to first terminal, comprising:
Module is obtained, for obtaining the corresponding encryption information of declaration form, the encryption information is using the first Encryption Algorithm to described
What the contact information of declaration form was encrypted, the contact information includes: number of policy, the mark of contact person, the second end
The encryption identification at end, the second terminal are the terminal of the contact person, and the encryption identification of the second terminal is using second
Encryption Algorithm encrypts the phone number of the second terminal；
Deciphering module obtains the contact person of the declaration form for the encryption information to be decrypted using the first decipherment algorithm
Information；
Sending module, for sending call request to server, the call request includes the phone number of the first terminal
With the encryption identification of the second terminal；
Receiving module, the Three-Way Calling connection request sent for receiving the server.
8. a kind of communicator, which is characterized in that be applied to server, comprising:
Receiving module, for receiving the call request of first terminal transmission, the call request includes the hand of the first terminal
The encryption identification of machine number and second terminal, the encryption identification of the second terminal are using the second Encryption Algorithm to described second
What the phone number of terminal was encrypted；
Deciphering module is decrypted for the encryption identification to the second terminal using the second decipherment algorithm, obtains described the
The phone number of two terminals；
Sending module, for according to the phone number of the first terminal and the phone number of the second terminal, Xiang Suoshu
One terminal and the second terminal send Three-Way Calling connection request.
9. a kind of electronic equipment characterized by comprising at least one processor and memory；
The memory stores computer executed instructions；
At least one described processor executes the computer executed instructions of the memory storage, so that at least one described processing
Device executes such as call method as claimed in any one of claims 1 to 6.
10. a kind of computer readable storage medium, which is characterized in that be stored with computer in the computer readable storage medium
It executes instruction, when processor executes the computer executed instructions, realizes such as the described in any item calls of Claims 1-4
Method, alternatively, such as call method described in claim 5 or 6.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811340278.8A CN109409133A (en) | 2018-11-12 | 2018-11-12 | Call method, device and electronic equipment |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201811340278.8A CN109409133A (en) | 2018-11-12 | 2018-11-12 | Call method, device and electronic equipment |
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| Publication Number | Publication Date |
|---|---|
| CN109409133A true CN109409133A (en) | 2019-03-01 |
Family
ID=65473009
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201811340278.8A Pending CN109409133A (en) | 2018-11-12 | 2018-11-12 | Call method, device and electronic equipment |
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| Country | Link |
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| CN (1) | CN109409133A (en) |
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| CN110191239A (en) * | 2019-04-15 | 2019-08-30 | 平安科技（深圳）有限公司 | Dialing Method, device, computer equipment and storage medium based on information reparation |
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Application publication date: 20190301 |