CN108989108A - Troubleshooting exchange method, device, equipment and computer-readable medium - Google Patents
Troubleshooting exchange method, device, equipment and computer-readable medium Download PDFInfo
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- CN108989108A CN108989108A CN201810806199.5A CN201810806199A CN108989108A CN 108989108 A CN108989108 A CN 108989108A CN 201810806199 A CN201810806199 A CN 201810806199A CN 108989108 A CN108989108 A CN 108989108A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
- H04L41/06—Management of faults, events, alarms or notifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/22—Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing
- G06F11/2273—Test methods
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/22—Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing
- G06F11/2294—Detection or location of defective computer hardware by testing during standby operation or during idle time, e.g. start-up testing by remote test
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F11/00—Error detection; Error correction; Monitoring
- G06F11/30—Monitoring
- G06F11/34—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment
- G06F11/3409—Recording or statistical evaluation of computer activity, e.g. of down time, of input/output operation ; Recording or statistical evaluation of user activity, e.g. usability assessment for performance assessment
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Abstract
The present invention proposes a kind of troubleshooting exchange method, device, equipment and computer-readable medium, which comprises determines inspection route according to each measurement equipment to be checked；Robot is controlled according to inspection route movement, to acquire the operating status of each measurement equipment to be checked on the inspection route；The operating status of each measurement equipment to be checked of acquisition is sent to server；If receiving the fault status information that the server returns, troubleshooting is carried out according to the fault status information.Participation of the operation maintenance personnel in fault treating procedure can be greatly lowered in the embodiment of the present invention, improve the efficiency of troubleshooting, shorten fault discovery to the time between processing, ensure that the reliability service of data center.
Description
Technical field
The present invention relates to long-range detection technique field more particularly to a kind of troubleshooting exchange method and device, equipment and
Computer-readable medium.
Background technique
Cloud computing, big data, artificial intelligence, mobile Internet are in global fast development, so that ultra-large type data center
More and more, the problems such as consequent is efficiency, management, cost, there is an urgent need for find solution.
Troubleshooting is the core work in the daily maintenance work of data center, the weight of operation maintenance personnel in active data center
Point work is exactly fault discovery and processing.The O&M mode of comparative maturity be O&M engineer to the monitoring of system operation situation,
The tuning and fault location of each parameter are different by mail or phone contact by O&M engineer after finding system operation troubles
The Facilities Engineer of manufacturer carries out troubleshooting.
However existing process flow there are low efficiency, time-consuming, risk is high the disadvantages of, be not able to satisfy data center to therefore
Barrier processing responds fast and high-efficient requirement.
Summary of the invention
The embodiment of the present invention provides a kind of troubleshooting exchange method, device, equipment and computer-readable medium, to solve
Or alleviate one or more technical problems in the prior art.
In a first aspect, the embodiment of the invention provides a kind of troubleshooting exchange methods, comprising:
Inspection route is determined according to each measurement equipment to be checked；
Robot is controlled according to inspection route movement, to acquire each measurement equipment to be checked on the inspection route
Operating status；
The operating status of each measurement equipment to be checked of acquisition is sent to server；
If receiving the fault status information that the server returns, carried out at failure according to the fault status information
Reason.
With reference to first aspect, for the embodiment of the present invention in the first embodiment of first aspect, the acquisition is to be detected
The inspection route of equipment, comprising:
Electronic map is established, includes the position of each equipment of electrical system in the electronic map；
The path between each measurement equipment to be checked for needing to detect is being obtained in electronic map；
According to the path between each measurement equipment to be checked, inspection route is determined.
The first embodiment with reference to first aspect, second embodiment of the embodiment of the present invention in first aspect
In, troubleshooting is carried out according to the fault status information, comprising:
Faulty equipment is determined according to the fault status information；
The live video information of the faulty equipment is shot, and sends the live video information to operational system.
Second of embodiment with reference to first aspect, the third embodiment of the embodiment of the present invention in first aspect
In, troubleshooting is carried out according to the fault status information, further includes:
The warning information about the faulty equipment is sent to the operational system；And/or
The fault message mail about the faulty equipment is sent to equipment manufacturer's system.
With reference to first aspect, the embodiment of the present invention is in the 4th kind of embodiment of first aspect, further includes:
The fault handling information from equipment manufacturer's system is received, the fault handling information includes the processing side of failure
Formula, personal information and time of arrival；
The robot is controlled before the time of arrival, is moved to the position of the faulty equipment；
The treatment process to faulty equipment is shot, and is stored to server.
Second aspect, the embodiment of the invention provides a kind of troubleshooting interactive devices, comprising:
Route determination module, for determining inspection route according to each measurement equipment to be checked；
Acquisition module, it is mobile according to the inspection route for controlling robot, with acquisition on the inspection route
Each measurement equipment to be checked operating status；
Sending module, for the operating status of each measurement equipment to be checked of acquisition to be sent to server；
Processing module, if the fault status information returned for receiving the server, according to the malfunction
Information carries out troubleshooting.
In conjunction with second aspect, the embodiment of the present invention is in the first embodiment of second aspect, the route determination mould
Block includes:
Electronic map setting up submodule includes respectively setting for electrical system in the electronic map for establishing electronic map
Standby position；
Path acquisition submodule, for obtaining the path between each measurement equipment to be checked for needing to detect in electronic map；
Route determination submodule, for determining inspection route according to the path between each measurement equipment to be checked.
In conjunction with the first embodiment of second aspect, second embodiment of the embodiment of the present invention in second aspect
In, the processing module includes:
Faulty equipment determines submodule, for determining faulty equipment according to the fault status information；
Video acquisition submodule sends institute for shooting the live video information of the faulty equipment, and to operational system
State live video information.
In conjunction with second of embodiment of second aspect, the third embodiment of the embodiment of the present invention in second aspect
In, the processing module further include:
Warning information sending submodule, for sending the warning information about the faulty equipment to the operational system；
And/or
Failure mail sending submodule, for sending the fault message about the faulty equipment to equipment manufacturer's system
Mail.
In conjunction with second aspect, the embodiment of the present invention is in the 4th kind of embodiment of second aspect, further includes:
Information receiving module is handled, for receiving the fault handling information from equipment manufacturer's system, at the failure
Reason information includes the processing mode, personal information and time of arrival of failure；
Mobile control module is moved to the faulty equipment for controlling the robot before the time of arrival
Position；
Video uploading module for shooting the treatment process to faulty equipment, and is stored to server.
The third aspect includes processor and storage in the structure of troubleshooting interactive device in a possible design
Device, the memory support troubleshooting interactive device to execute troubleshooting exchange method in above-mentioned first aspect for storing
Program, the processor is configured to for executing the program stored in the memory.The troubleshooting interactive device is also
It may include communication interface, for troubleshooting interactive device and other equipment or communication.
Fourth aspect, the embodiment of the invention provides a kind of computer-readable mediums, for storing troubleshooting interaction dress
Set computer software instructions used comprising for executing journey involved in the troubleshooting exchange method of above-mentioned first aspect
Sequence.
Participation of the operation maintenance personnel in fault treating procedure can be greatly lowered in the embodiment of the present invention, improve failure
The efficiency of processing shortens fault discovery to the time between processing, ensure that the reliability service of data center.
Above-mentioned general introduction is merely to illustrate that the purpose of book, it is not intended to be limited in any way.Except foregoing description
Schematical aspect, except embodiment and feature, by reference to attached drawing and the following detailed description, the present invention is further
Aspect, embodiment and feature, which will be, to be readily apparent that.
Detailed description of the invention
In the accompanying drawings, unless specified otherwise herein, otherwise indicate the same or similar through the identical appended drawing reference of multiple attached drawings
Component or element.What these attached drawings were not necessarily to scale.It should be understood that these attached drawings depict only according to the present invention
Disclosed some embodiments, and should not serve to limit the scope of the present invention.
Fig. 1 is the flow chart of the troubleshooting exchange method of one embodiment of the invention；
Fig. 2 is the specific steps flow chart of the step S110 of one embodiment of the invention；
Fig. 3 is a kind of specific steps flow chart of the step S140 of one embodiment of the invention；
Fig. 4 is another specific steps flow chart of the step S140 of one embodiment of the invention；
Fig. 5 is the flow chart of the troubleshooting exchange method of another embodiment of the present invention；
Fig. 6 is the realization architecture diagram of the troubleshooting exchange method of one embodiment of the invention；
Fig. 7 is the connection block diagram of the troubleshooting interactive device of another embodiment of the present invention；
Fig. 8 is that the inside of the route determination module of another embodiment of the present invention connects block diagram；
Fig. 9 is a kind of internal connection block diagram of the processing module of another embodiment of the present invention；
Figure 10, which is that the another kind of the processing module of another embodiment of the present invention is internal, connects block diagram；
Figure 11 is the connection block diagram of the failure interaction process device of another embodiment of the present invention；
Figure 12 is the troubleshooting interactive device block diagram of another embodiment of the present invention.
Specific embodiment
Hereinafter, certain exemplary embodiments are simply just described.As one skilled in the art will recognize that
Like that, without departing from the spirit or scope of the present invention, described embodiment can be modified by various different modes.
Therefore, attached drawing and description are considered essentially illustrative rather than restrictive.The embodiment of the present invention mainly provides one kind
The method and device of logical troubleshooting interaction, is described by the expansion that following embodiment carries out technical solution separately below.
The present invention provides a kind of troubleshooting exchange method and device, the failures of the embodiment of the present invention described in detail below
Handle the specific process flow and principle of exchange method and device.
As shown in Figure 1, its flow chart for the troubleshooting exchange method of the embodiment of the present invention.The event of the embodiment of the present invention
Barrier processing exchange method may comprise steps of:
S110: inspection route is determined according to each measurement equipment to be checked.
For example, containing multiple equipment in general electrical system, it may be necessary to for it is some be easy to happen failure or
Important equipment is checked, it is therefore desirable to determine inspection route for equipment to be detected.
S120: control robot is mobile according to the inspection route, each to be checked on the inspection route to acquire
The operating status of measurement equipment.
After obtaining inspection route, robot can be driven to be moved according to the route, successively to each equipment
Operating status is acquired.Wherein, it when driving robot mobile, can be navigated using radar navigator etc..Then,
When robot is moved along inspection route, some measurement equipment to be checked is reached, robot can stop moving, and it is to be detected to acquire this
The operating status of equipment, such as: robot can be communicated with measurement equipment to be checked by wirelessly or non-wirelessly mode, from measurement equipment to be checked
Receive the parameters such as the currently running frequency of the equipment, electric current, voltage, realtime power.
S130: the operating status of each measurement equipment to be checked of acquisition is sent to server.
For example, the correlation of the operating status of the equipment can be joined after obtaining the relevant parameter of operating status of equipment
Number is sent to background server, is analyzed by background server according to the relevant parameter of the operating status of equipment.
In one embodiment, some parameter setting range thresholds, such as normal range of operation threshold value can be directed to.If
The parameter of acquisition then shows current device normal operation in the range threshold of normal work.If the parameter of acquisition is not normal
In the range threshold of work, then show current device operation irregularity, the equipment of the exception is marked.It is then also possible to needle
Breakdown judge is carried out to abnormal equipment, i.e., further judges whether current equipment reaches the standard of failure, if then returning
Fault handling information is to crusing robot.
S140: it if receiving the fault status information that the server returns, is carried out according to the fault status information
Troubleshooting.
As shown in Fig. 2, in one embodiment, in step S110, the step of determining inspection route, may include:
S111: establishing electronic map, includes the position of each equipment of electrical system in the electronic map.
Electronic map is established for electrical system, the coordinate position of each equipment is marked in the electronic map.Electronics
It can also include the information such as the path between each equipment in map.
S112: the path between each measurement equipment to be checked for needing to detect is being obtained in electronic map.
Firstly, selecting the equipment for needing to detect from electronic map.For example, picking 3 need from the electronic map
Equipment A, B and the C detected.Then, it can plan according to the coordinate position of each equipment of electronic map and obtain these three
All paths between equipment.Such as: successively inspection A, B, C, successively inspection B, A, C, successively inspection C, B, A, successively inspection C,
A, B etc..
S113: according to the path between each measurement equipment to be checked, inspection route is determined.
It can choose optimal conduct inspection route from multiple paths of planning.For example, can be according to the most short original of distance
Then select path.For example, the distance of the successively route of inspection A, B, C is most short if finding by comparing, the path conduct is used
Inspection route.
As shown in figure 3, in one embodiment, in step S140, carrying out failure according to the fault status information
It handles, may include:
S141: faulty equipment is determined according to the fault status information.
It is possible, firstly, to which the coordinate position of faulty equipment is navigated in electronic map using fault status information.Then, sharp
Robot is cooked up to the path of faulty equipment with the coordinate position of the coordinate position of robot and faulty equipment.Then, it drives
Robot is moved on the position of the faulty equipment along the path cooked up.
S142: the live video information of the faulty equipment is shot, and sends the live video information to operational system.
For example, the camera by robot shoots the scene of faulty equipment, the video information of acquisition is sent
To operational system.In this way, which equipment of operation maintenance personnel can be notified failure and specific malfunction occur.O&M people
Member can determine subsequent troubleshooting methods according to malfunction.For example, stopping faulty equipment, starting stand-by equipment, notice
Manufacturer's maintenance etc..
As shown in figure 4, in another embodiment, troubleshooting is carried out according to the fault status information, it can be with
Further comprise:
S143: the warning information about the faulty equipment is sent to the operational system.
It after finding faulty equipment, can send a warning message to operational system, carry out safety management convenient for operation maintenance personnel,
Guarantee system safety.
S144: the fault message mail about the faulty equipment is sent to equipment manufacturer's system.
In addition, fault message mail can also be drafted after finding faulty equipment, field data is directly raw to equipment
Business men system feedback arranges the maintenance to equipment convenient for equipment manufacturer system in time.For example, some of equipment manufacturer's system
After mailbox receives fault message mail, specific engineer can be arranged to handle the failure.
As shown in figure 5, in another embodiment, the troubleshooting exchange method further include:
S150: the fault handling information from equipment manufacturer's system is received, the fault handling information includes failure
Processing mode, personal information and time of arrival.
After sending fault message to equipment manufacturer's system, solution is determined after being analyzed by manufacturer engineer, so
The processing mode of failure, time of arrival, personal information etc. are sent to robot or inform operation maintenance personnel by equipment manufacturer system afterwards.
S160: the robot is controlled before the time of arrival, is moved to the position of the faulty equipment.
After robot receives fault handling information, specified place checking apparatus engineering can be advanceed to by robot
The information of teacher, and guide to faulty equipment region.
S170: the treatment process to faulty equipment is shot, and is stored to server.
In engineer's maintenance, robot can carry out troubleshooting with scene monitoring engineer, while can draw scene
Face real-time delivery when Facilities Engineer needs Backup, can notify duty room by robot voice to the duty room of operational system
Cooperated.
In addition, in one embodiment, can be recorded the complete process of this equipment fault with robot, make
It stores for study case to background data base.It is subsequent solution to be provided by robot to such case as study material,
For being referred to when troubleshooting.
As shown in fig. 6, its realization architecture diagram for the troubleshooting exchange method of the embodiment of the present invention.
In a kind of specific implementation, auxiliary system 210, controller 220, data acquisition can be set in robot
System 230, Image Acquisition and identifying system 240, voice collecting and identifying system 250 and realtime communication system 260.Wherein, institute
State includes: power-supply system 211, drive system 212, navigation system 213 inside auxiliary system 210.
It is possible, firstly, to preset inspection route in robot interior.It is then possible to using navigation system 213 to robot
It navigates, drives robot to be moved on the position of each equipment along inspection route by drive system 212.
Then, it is acquired by operating parameter of the data collection system 230 to each equipment.Then, pass through controller
Operating parameter is sent to background server 270 by 220, returns to analysis result by background server 270.It can be in server 270
Intelligent processing module is set, for being analyzed and processed to various operating parameters.
When a failure occurs, the scene of the equipment of Image Acquisition and the acquisition current failure of identifying system 240 can be first passed through
Video.Then, then by realtime communication system 260 live video and warning information are sent to operational system.
When carrying out field maintenance, robot advances to the information of specified place checking apparatus engineer, and guides extremely
Faulty equipment region.Scene monitoring engineer carries out troubleshooting, while can will be live by Image Acquisition and identifying system 240
Picture real-time delivery is to duty room.When Facilities Engineer needs Backup, the voice collecting and identifying system 250 of robot can be passed through
Notice duty room is cooperated.
Robot records the complete process of this equipment fault, stores as study case to background server
In 270 database.Subsequent, these study cases can be used as the study material of intelligent processing module, can be to this after study
Class case provides solution by robot, for referring to when troubleshooting.
Participation of the operation maintenance personnel in fault treating procedure can be greatly lowered in the embodiment of the present invention, improve failure
The efficiency of processing shortens fault discovery to the time between processing, ensure that the reliability service of data center.
As shown in fig. 7, a kind of troubleshooting interactive device, comprising:
Route determination module 110, for determining inspection route according to each measurement equipment to be checked.
Acquisition module 120, it is mobile according to the inspection route for controlling robot, the inspection route is in acquisition
On each measurement equipment to be checked operating status.
Sending module 130, for the operating status of each measurement equipment to be checked of acquisition to be sent to server.
Processing module 140, if the fault status information returned for receiving the server, according to the failure shape
State information carries out troubleshooting.
As shown in figure 8, the route determination module 110 includes:
Electronic map setting up submodule 111 includes each of electrical system in the electronic map for establishing electronic map
The position of equipment.
Path acquisition submodule 112, for obtaining the road between each measurement equipment to be checked for needing to detect in electronic map
Diameter.
Route determination submodule 113, for determining inspection route according to the path between each measurement equipment to be checked.
As shown in figure 9, the processing module 140 includes:
Faulty equipment determines submodule 141, for determining faulty equipment according to the fault status information.
Video acquisition submodule 142 is sent for shooting the live video information of the faulty equipment, and to operational system
The live video information.
As shown in Figure 10, the processing module 140 further include:
Warning information sending submodule 143 is believed for sending to the operational system about the alarm of the faulty equipment
Breath；And/or
Failure mail sending submodule 144, for sending the failure about the faulty equipment to equipment manufacturer's system
Information mail.
As shown in figure 11, the failure interaction process device can also include:
Information receiving module 150 is handled, for receiving the fault handling information from equipment manufacturer's system, the failure
Processing information includes the processing mode, personal information and time of arrival of failure.
Mobile control module 160 is moved to the failure and sets for controlling the robot before the time of arrival
Standby position.
Video uploading module 170 for shooting the treatment process to faulty equipment, and is stored to server.
The principle and function of the troubleshooting exchange method of the troubleshooting interactive device and above-described embodiment of the present embodiment
Similar, so it will not be repeated.
In another embodiment, the present invention also provides a kind of troubleshooting interactive devices, as shown in figure 12, the equipment packet
Include: memory 510 and processor 520 are stored with the computer program that can be run on processor 520 in memory 510.It is described
Processor 520 realizes the troubleshooting exchange method in above-described embodiment when executing the computer program.The memory 510
Quantity with processor 520 can be one or more.
The equipment further include:
Communication interface 530 carries out data interaction for being communicated with external device.
Memory 510 may include high speed RAM memory, it is also possible to further include nonvolatile memory (non-
Volatile memory), a for example, at least magnetic disk storage.
If memory 510, processor 520 and the independent realization of communication interface 530, memory 510,520 and of processor
Communication interface 530 can be connected with each other by bus and complete mutual communication.The bus can be Industry Standard Architecture
Structure (ISA, Industry Standard Architecture) bus, external equipment interconnection (PCI, Peripheral
Component) bus or extended industry-standard architecture (EISA, Extended Industry Standard
Component) bus etc..The bus can be divided into address bus, data/address bus, control bus etc..For convenient for expression, Figure 12
In only indicated with a thick line, it is not intended that an only bus or a type of bus.
Optionally, in specific implementation, if memory 510, processor 520 and communication interface 530 are integrated in one piece of core
On piece, then memory 510, processor 520 and communication interface 530 can complete mutual communication by internal interface.
In the description of this specification, reference term " one embodiment ", " some embodiments ", " example ", " specifically show
The description of example " or " some examples " etc. means specific features, structure, material or spy described in conjunction with this embodiment or example
Point is included at least one embodiment or example of the invention.Moreover, particular features, structures, materials, or characteristics described
It may be combined in any suitable manner in any one or more of the embodiments or examples.In addition, without conflicting with each other, this
The technical staff in field can be by the spy of different embodiments or examples described in this specification and different embodiments or examples
Sign is combined.
In addition, term " first ", " second " are used for descriptive purposes only and cannot be understood as indicating or suggesting relative importance
Or implicitly indicate the quantity of indicated technical characteristic." first " is defined as a result, the feature of " second " can be expressed or hidden
It include at least one this feature containing ground.In the description of the present invention, the meaning of " plurality " is two or more, unless otherwise
Clear specific restriction.
Any process described otherwise above or method description are construed as in flow chart or herein, and expression includes
It is one or more for realizing specific logical function or process the step of executable instruction code module, segment or portion
Point, and the range of the preferred embodiment of the present invention includes other realization, wherein can not press shown or discussed suitable
Sequence, including according to related function by it is basic simultaneously in the way of or in the opposite order, to execute function, this should be of the invention
Embodiment person of ordinary skill in the field understood.
Expression or logic and/or step described otherwise above herein in flow charts, for example, being considered use
In the order list for the executable instruction for realizing logic function, may be embodied in any computer-readable medium, for
Instruction execution system, device or equipment (such as computer based system, including the system of processor or other can be held from instruction
The instruction fetch of row system, device or equipment and the system executed instruction) it uses, or combine these instruction execution systems, device or set
It is standby and use.For the purpose of this specification, " computer-readable medium ", which can be, any may include, stores, communicates, propagates or pass
Defeated program is for instruction execution system, device or equipment or the dress used in conjunction with these instruction execution systems, device or equipment
It sets.
Computer-readable medium described in the embodiment of the present invention can be computer-readable signal media or computer can
Read storage medium either the two any combination.The more specific example of computer readable storage medium is at least (non-poor
Property list to the greatest extent) include the following: there is the electrical connection section (electronic device) of one or more wirings, portable computer diskette box (magnetic
Device), random access memory (RAM), read-only memory (ROM), erasable edit read-only storage (EPROM or flash
Memory), fiber device and portable read-only memory (CDROM).In addition, computer readable storage medium even can be with
It is the paper or other suitable media that can print described program on it, because can be for example by paper or the progress of other media
Optical scanner is then edited, interpreted or is handled when necessary with other suitable methods and is described electronically to obtain
Program is then stored in computer storage.
In embodiments of the present invention, computer-readable signal media may include in a base band or as carrier wave a part
The data-signal of propagation, wherein carrying computer-readable program code.The data-signal of this propagation can use a variety of
Form, including but not limited to electromagnetic signal, optical signal or above-mentioned any appropriate combination.Computer-readable signal media is also
It can be any computer-readable medium other than computer readable storage medium, which can send, pass
It broadcasts or transmits for instruction execution system, input method or device use or program in connection.Computer can
The program code for reading to include on medium can transmit with any suitable medium, including but not limited to: wirelessly, electric wire, optical cable, penetrate
Frequently (Radio Frequency, RF) etc. or above-mentioned any appropriate combination.
It should be appreciated that each section of the invention can be realized with hardware, software, firmware or their combination.Above-mentioned
In embodiment, software that multiple steps or method can be executed in memory and by suitable instruction execution system with storage
Or firmware is realized.It, and in another embodiment, can be under well known in the art for example, if realized with hardware
Any one of column technology or their combination are realized: having a logic gates for realizing logic function to data-signal
Discrete logic, with suitable combinational logic gate circuit specific integrated circuit, programmable gate array (PGA), scene
Programmable gate array (FPGA) etc..
Those skilled in the art are understood that realize all or part of step that above-described embodiment method carries
It suddenly is that relevant hardware can be instructed to complete by program, the program can store in a kind of computer-readable storage medium
In matter, which when being executed, includes the steps that one or a combination set of embodiment of the method.
It, can also be in addition, each functional unit in each embodiment of the present invention can integrate in a processing module
It is that each unit physically exists alone, can also be integrated in two or more units in a module.Above-mentioned integrated mould
Block both can take the form of hardware realization, can also be realized in the form of software function module.The integrated module is such as
Fruit is realized and when sold or used as an independent product in the form of software function module, also can store in a computer
In readable storage medium storing program for executing.The storage medium can be read-only memory, disk or CD etc..
The above description is merely a specific embodiment, but scope of protection of the present invention is not limited thereto, any
Those familiar with the art in the technical scope disclosed by the present invention, can readily occur in its various change or replacement,
These should be covered by the protection scope of the present invention.Therefore, protection scope of the present invention should be with the guarantor of the claim
It protects subject to range.
Claims (12)
1. a kind of troubleshooting exchange method characterized by comprising
Inspection route is determined according to each measurement equipment to be checked；
Robot is controlled according to inspection route movement, to acquire the fortune of each measurement equipment to be checked on the inspection route
Row state；
The operating status of each measurement equipment to be checked of acquisition is sent to server；
If receiving the fault status information that the server returns, troubleshooting is carried out according to the fault status information.
2. the method according to claim 1, wherein the inspection route for obtaining measurement equipment to be checked, comprising:
Electronic map is established, includes the position of each equipment of electrical system in the electronic map；
The path between each measurement equipment to be checked for needing to detect is being obtained in electronic map；
According to the path between each measurement equipment to be checked, inspection route is determined.
3. according to the method described in claim 2, it is characterized in that, carrying out troubleshooting, packet according to the fault status information
It includes:
Faulty equipment is determined according to the fault status information；
The live video information of the faulty equipment is shot, and sends the live video information to operational system.
4. according to the method described in claim 3, it is characterized in that, carrying out troubleshooting according to the fault status information, also
Include:
The warning information about the faulty equipment is sent to the operational system；And/or
The fault message mail about the faulty equipment is sent to equipment manufacturer's system.
5. the method according to claim 1, wherein further include:
Receive the fault handling information from equipment manufacturer's system, the fault handling information include failure processing mode,
Personal information and time of arrival；
The robot is controlled before the time of arrival, is moved to the position of the faulty equipment；
The treatment process to faulty equipment is shot, and is stored to server.
6. a kind of troubleshooting interactive device characterized by comprising
Route determination module, for determining inspection route according to each measurement equipment to be checked；
Acquisition module, it is mobile according to the inspection route for controlling robot, it is each on the inspection route to acquire
The operating status of measurement equipment to be checked；
Sending module, for the operating status of each measurement equipment to be checked of acquisition to be sent to server；
Processing module, if the fault status information returned for receiving the server, according to the fault status information
Carry out troubleshooting.
7. device according to claim 6, which is characterized in that the route determination module includes:
Electronic map setting up submodule includes each equipment of electrical system for establishing electronic map, in the electronic map
Position；
Path acquisition submodule, for obtaining the path between each measurement equipment to be checked for needing to detect in electronic map；
Route determination submodule, for determining inspection route according to the path between each measurement equipment to be checked.
8. device according to claim 7, which is characterized in that the processing module includes:
Faulty equipment determines submodule, for determining faulty equipment according to the fault status information；
Video acquisition submodule, for shooting the live video information of the faulty equipment, and it is described existing to operational system transmission
Field video information.
9. device according to claim 8, which is characterized in that the processing module further include:
Warning information sending submodule, for sending the warning information about the faulty equipment to the operational system；And/or
Failure mail sending submodule, for sending the fault message postal about the faulty equipment to equipment manufacturer's system
Part.
10. device according to claim 6, which is characterized in that further include:
Information receiving module is handled, for receiving the fault handling information from equipment manufacturer's system, the troubleshooting letter
Breath includes processing mode, personal information and the time of arrival of failure；
Mobile control module is moved to the position of the faulty equipment for controlling the robot before the time of arrival
It sets；
Video uploading module for shooting the treatment process to faulty equipment, and is stored to server.
11. a kind of troubleshooting interactive device, which is characterized in that the equipment includes:
One or more processors；
Storage device, for storing one or more programs；
When one or more of programs are executed by one or more of processors, so that one or more of processors
Realize such as troubleshooting exchange method as claimed in any one of claims 1 to 5.
12. a kind of computer-readable medium, is stored with computer program, which is characterized in that when the program is executed by processor
Realize such as troubleshooting exchange method as claimed in any one of claims 1 to 5.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201810806199.5A CN108989108A (en) | 2018-07-20 | 2018-07-20 | Troubleshooting exchange method, device, equipment and computer-readable medium |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201810806199.5A CN108989108A (en) | 2018-07-20 | 2018-07-20 | Troubleshooting exchange method, device, equipment and computer-readable medium |
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Family
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| CN201810806199.5A Pending CN108989108A (en) | 2018-07-20 | 2018-07-20 | Troubleshooting exchange method, device, equipment and computer-readable medium |
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| CN112491467A (en) * | 2020-10-15 | 2021-03-12 | 国网浙江宁波市鄞州区供电有限公司 | Communication optical fiber fault processing method and device based on robot |
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