CN108962363A - medical service method, device and medical terminal - Google Patents
medical service method, device and medical terminal Download PDFInfo
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- CN108962363A CN108962363A CN201710354678.3A CN201710354678A CN108962363A CN 108962363 A CN108962363 A CN 108962363A CN 201710354678 A CN201710354678 A CN 201710354678A CN 108962363 A CN108962363 A CN 108962363A
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- 238000000034 method Methods 0.000 title claims abstract description 52
- 208000024891 symptom Diseases 0.000 claims abstract description 35
- 238000012545 processing Methods 0.000 claims description 23
- 238000006243 chemical reaction Methods 0.000 claims description 13
- 238000004458 analytical method Methods 0.000 claims description 4
- 238000001514 detection method Methods 0.000 claims description 4
- 238000013507 mapping Methods 0.000 claims description 4
- 238000012544 monitoring process Methods 0.000 claims description 3
- 238000005516 engineering process Methods 0.000 abstract description 6
- 230000006870 function Effects 0.000 description 20
- 238000010586 diagram Methods 0.000 description 9
- 201000010099 disease Diseases 0.000 description 9
- 208000037265 diseases, disorders, signs and symptoms Diseases 0.000 description 9
- 230000008569 process Effects 0.000 description 8
- 239000003814 drug Substances 0.000 description 7
- 230000002093 peripheral effect Effects 0.000 description 4
- 241001672694 Citrus reticulata Species 0.000 description 3
- 230000008859 change Effects 0.000 description 3
- 238000012937 correction Methods 0.000 description 3
- 229940079593 drug Drugs 0.000 description 3
- 235000013399 edible fruits Nutrition 0.000 description 3
- 230000000241 respiratory effect Effects 0.000 description 3
- 206010068319 Oropharyngeal pain Diseases 0.000 description 2
- 201000007100 Pharyngitis Diseases 0.000 description 2
- 238000004590 computer program Methods 0.000 description 2
- 230000008878 coupling Effects 0.000 description 2
- 238000010168 coupling process Methods 0.000 description 2
- 238000005859 coupling reaction Methods 0.000 description 2
- 230000000694 effects Effects 0.000 description 2
- 230000003993 interaction Effects 0.000 description 2
- 238000012360 testing method Methods 0.000 description 2
- 208000036071 Rhinorrhea Diseases 0.000 description 1
- 206010039101 Rhinorrhoea Diseases 0.000 description 1
- 230000005540 biological transmission Effects 0.000 description 1
- 230000015572 biosynthetic process Effects 0.000 description 1
- 238000004364 calculation method Methods 0.000 description 1
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- 230000002452 interceptive effect Effects 0.000 description 1
- 239000004973 liquid crystal related substance Substances 0.000 description 1
- 230000008439 repair process Effects 0.000 description 1
- 230000004044 response Effects 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
- G06F3/16—Sound input; Sound output
- G06F3/167—Audio in a user interface, e.g. using voice commands for navigating, audio feedback
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/22—Procedures used during a speech recognition process, e.g. man-machine dialogue
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Abstract
The embodiment of the invention provides a kind of medical service method, device and medical terminals, are related to the field of medical instrument technology.The method includes judging whether current environment meets the first preset voice switch condition；If the determination result is YES, then judge whether the voice messaging of the active user got meets the second preset voice switch condition；If the determination result is YES, then judge whether active user meets the preset voice switch condition of third；If the determination result is YES, the voice messaging for the active user that will acquire is converted to text information, and shows the corresponding inquiry message request of text information；Obtaining the inquiry message that present user speech replies requests corresponding symptom to describe result；Based on above step, at least one described symptom is described to obtain medical treatment after result is analyzed and handled as a result, to handle the medical services of active user request, with this by obtaining effective voice, corresponding medical services are completed, are not necessarily to key-press input, the user experience is improved.
Description
Technical field
The present invention relates to the field of medical instrument technology, in particular to a kind of medical service method, device and medical
Terminal.
Background technique
In the prior art, realized when user is medical often through the corresponding button is clicked in medical terminal, need user into
The more operation of row, so that the operating process of user is relatively complicated (more so for the elderly user).
Summary of the invention
The purpose of the present invention is to provide a kind of medical service method, device and medical terminals, to improve drawbacks described above.
To achieve the goals above, the technical solution adopted by the present invention is as follows:
In a first aspect, being applied to medical terminal, the method packet the embodiment of the invention provides a kind of medical service method
It includes and judges whether current environment meets the first preset voice switch condition；If the determination result is YES, then judge that is got works as
Whether the voice messaging of preceding user meets the second preset voice switch condition；If the determination result is YES, then judge active user
Whether third preset voice switch condition is met；If the determination result is YES, the voice of the active user got is believed
Breath is converted to text information, and shows the corresponding inquiry message request of the text information；The present user speech is obtained to answer
The multiple inquiry message requests corresponding symptom to describe result；Based on above step, at least one symptom description knot
Medical treatment result is analyzed and obtained after being handled to fruit and based on the medical treatment as a result, handling the doctor of the active user
Treat service request.
Second aspect, the embodiment of the invention provides a kind of medical services devices, run on medical terminal, described device packet
The first judging unit is included, for judging whether current environment meets the first preset voice switch condition；Second judgment unit is used
If be in the judging result of first judging unit it is yes, judge whether the voice messaging of the active user got meets
Two preset voice switch conditions；Third judging unit, if the judging result for the second judgment unit be it is yes, judge
Whether active user meets the preset voice switch condition of third；Converting unit, if the judgement for the third judging unit
As a result be it is yes, the voice messaging of the active user got is converted into text information, and show the text information pair
The inquiry message request answered；Acquiring unit is replied, the inquiry message request replied for obtaining the present user speech
Corresponding symptom describes result；Processing unit describes result at least one described symptom and divides for being based on above step
Medical treatment result is obtained and based on the medical treatment as a result, the medical services for handling the active user are asked after analysis and processing
It asks.
The third aspect, the embodiment of the invention provides a kind of medical terminal, the medical terminal includes processor, memory
And display unit, the memory, the display unit are each coupled to the processor, the memory store instruction, when
When described instruction is executed by the processor, the medical terminal executes following operation: judging whether current environment meets first
Preset voice switch condition；If the determination result is YES, then judge whether the voice messaging of the active user got meets
Two preset voice switch conditions；If the determination result is YES, then judge whether active user meets the preset voice conversion of third
Condition；If the determination result is YES, the voice messaging of the active user got is converted into text information, and described in display
The corresponding inquiry message request of text information；It obtains the inquiry message that the present user speech replies and requests corresponding disease
Shape describes result；Based on above step, at least one described symptom is described to obtain Division of Medical Care after result is analyzed and handled
Manage result and based on the medical treatment as a result, handling the medical services request of the active user.
A kind of medical service method, device and medical terminal provided in an embodiment of the present invention, the method includes judgements
Whether current environment meets the first preset voice switch condition；If the determination result is YES, then judge the active user got
Voice messaging whether meet the second preset voice switch condition；If the determination result is YES, then judge whether active user is full
The sufficient preset voice switch condition of third；If the determination result is YES, the voice messaging of the active user got is converted
For text information, and show the corresponding inquiry message request of the text information；Obtain the institute that the present user speech replies
Stating inquiry message requests corresponding symptom to describe result；Based on above step, result is described at least one described symptom and is carried out
Medical treatment result is obtained and based on the medical treatment as a result, handling the medical services of the active user after analysis and processing
Request completes corresponding medical services with this by the effective voice of acquisition, is not necessarily to key-press input, easy to operate, improves use
Family experience.
Detailed description of the invention
In order to illustrate the technical solution of the embodiments of the present invention more clearly, below will be to needed in the embodiment attached
Figure is briefly described, it should be understood that the following drawings illustrates only certain embodiments of the present invention, therefore is not construed as pair
The restriction of range for those of ordinary skill in the art without creative efforts, can also be according to this
A little attached drawings obtain other relevant attached drawings.
Fig. 1 is the application environment schematic diagram of medical service method provided in an embodiment of the present invention, device and medical terminal；
Fig. 2 is a kind of structural block diagram that can be applied to the medical terminal in the embodiment of the present application；
Fig. 3 is the flow chart for the medical service method that first embodiment of the invention provides；
Fig. 4 is the structural block diagram for the medical services device that second embodiment of the invention provides.
Specific embodiment
Below in conjunction with attached drawing in the embodiment of the present invention, technical solution in the embodiment of the present invention carries out clear, complete
Ground description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.Usually exist
The component of the embodiment of the present invention described and illustrated in attached drawing can be arranged and be designed with a variety of different configurations herein.Cause
This, is not intended to limit claimed invention to the detailed description of the embodiment of the present invention provided in the accompanying drawings below
Range, but it is merely representative of selected embodiment of the invention.Based on the embodiment of the present invention, those skilled in the art are not doing
Every other embodiment obtained under the premise of creative work out, shall fall within the protection scope of the present invention.
It should also be noted that similar label and letter indicate similar terms in following attached drawing, therefore, once a certain Xiang Yi
It is defined in a attached drawing, does not then need that it is further defined and explained in subsequent attached drawing.Meanwhile of the invention
In description, term " first ", " second " etc. are only used for distinguishing description, are not understood to indicate or imply relative importance.
Medical service method, device and medical terminal provided in an embodiment of the present invention can be applied to as shown in Figure 1 answer
With in environment.As shown in Figure 1, being that the medical terminal 100 that present pre-ferred embodiments provide is shown with what server 200 interacted
It is intended to.The server 200 is communicatively coupled by network 300 with one or more user terminals 100, logical to carry out data
Letter or interaction.The server 200 can be network server, database server etc..
The medical terminal 100 may include the medical terminal of sitting posture and the medical terminal of wall-hanging, be widely used in hospital, can
The functions such as to realize guiding doctor, register, pay the fees.
Referring to Fig. 2, Fig. 2 shows a kind of structural block diagrams that can be applied to the medical terminal 100 in the embodiment of the present application.
As shown in Fig. 2, medical terminal 100 may include memory 110, storage control 111, processor 112 and medical services device.
Medical terminal 100 can also include Peripheral Interface 113, audio unit 114, display unit 115 and sensor 116.
Memory 110, storage control 111, processor 112, Peripheral Interface 113, audio unit 114, display unit 115
It is directly or indirectly electrically connected between each element of sensor 116, to realize the transmission or interaction of data.For example, these elements
Between can pass through one or more communication bus or signal bus and realize electrical connection.Medical service method respectively includes at least one
It is a the software function module in memory 110, such as the doctor to be stored in the form of software or firmware (firmware)
Treat software function module or computer program that service unit includes.
Memory 110 can store various software programs and module, such as medical services side provided by the embodiments of the present application
Corresponding program instruction/the module of method, device.Processor 112 stores software program and mould in the memory 110 by operation
Block, thereby executing various function application and data processing, i.e. medical service method in realization the embodiment of the present application.Memory
110 can include but is not limited to random access memory (Random Access Memory, RAM), read-only memory (Read
Only Memory, ROM), programmable read only memory (Programmable Read-Only Memory, PROM) is erasable
Read-only memory (Erasable Programmable Read-Only Memory, EPROM), electricallyerasable ROM (EEROM)
(Electric Erasable Programmable Read-Only Memory, EEPROM) etc..
Processor 112 can be a kind of IC chip, have signal handling capacity.Above-mentioned processor can be general
Processor, including central processing unit (Central Processing Unit, abbreviation CPU), network processing unit (Network
Processor, abbreviation NP) etc.；It can also be digital signal processor (DSP), specific integrated circuit (ASIC), ready-made programmable
Gate array (FPGA) either other programmable logic device, discrete gate or transistor logic, discrete hardware components.It can
To realize or execute disclosed each method, step and the logic diagram in the embodiment of the present application.General processor can be micro-
Processor or the processor are also possible to any conventional processor etc..
Various input/output devices are couple processor 112 and memory 110 by the Peripheral Interface 113.Some
In embodiment, Peripheral Interface 113, processor 112 and storage control 111 can be realized in one single chip.Other one
In a little examples, they can be realized by independent chip respectively.
Audio unit 114 provides a user audio interface, may include one or more microphones, one or more raises
Sound device and voicefrequency circuit.In the present embodiment, user can be against the microphone talk in audio unit 114, medical terminal
100 get the voice messaging of active user.
Display unit 115 provides an interactive interface (such as user's operation circle between the medical terminal 100 and user
Face) or for display image data give user reference.In the present embodiment, the display unit 115 can be liquid crystal display
Or touch control display.It can be the capacitance type touch control screen or resistance of support single-point and multi-point touch operation if touch control display
Formula touch screen etc..Single-point and multi-point touch operation is supported to refer to that touch control display can sense on the touch control display one
Or the touch control operation generated simultaneously at multiple positions, and the touch control operation that this is sensed transfers to processor to be calculated and located
Reason.
Sensor 116 is used to acquire in the pre-determined distance of medical terminal 100 with the presence or absence of current user information.Pre-determined distance
It can be arranged according to the actual situation.For example, pre-determined distance can be 1 meter.Sensor 116 can be infrared distance measuring from sensing
Device.Infrared distance measuring is from sensor by detecting 1 meter of inner periphery environment in medical terminal 100, if there are active user's
Information simultaneously will test result (presence or absence of active user) and be sent to processor 112 and carry out subsequent processing.
First embodiment
Referring to Fig. 3, being applied to medical terminal, the method the embodiment of the invention provides a kind of medical service method
Include:
Step S300: judge whether current environment meets the first preset voice switch condition.
As an implementation, described to judge whether current environment meets the first preset voice switch condition and can wrap
It includes:
Judge in pre-determined distance with the presence or absence of active user, if the determination result is YES, it is determined that current environment meets the
One preset voice switch condition.
If active user is present in pre-determined distance, determine that current environment meets the first preset voice switch condition,
It will carry out post-treatment operations；If active user is not present in pre-determined distance, it is preset to determine that current environment is unsatisfactory for first
Voice switch condition will not carry out post-treatment operations.
For example, infrared distance measuring is from sensor by detecting 1 meter of inner periphery environment in medical terminal, it is preferable that detection
1 meter of front inner periphery environment where the display unit of the medical terminal, if there are the information of active user and will test
As a result (being presence or absence of active user) is sent to processor and carries out subsequent processing.
Step S310: if the determination result is YES, then judge whether the voice messaging of the active user got meets second
Preset voice switch condition.
As an implementation, whether the voice messaging for judging the active user got it is preset meet second
Voice switch condition may include:
Whether the voice messaging for the active user that judgement is got is in preset sound bank, if the determination result is YES, then
Determine that the voice messaging of the active user got meets the second preset voice switch condition.
The preset sound bank is closed including the use of a variety of popular dialects and its voice of language vocabulary, sentence pattern and acquisition
At data fusion made of language vocabulary sentence pattern sound bank and business demand acquisition speech database etc..Wherein, according to doctor
Different with the realization function of terminal, the speech database of the business demand acquisition inside each medical terminal is also different.It needs
Bright, preset sound bank can store in medical terminal, also can store in server.
A kind of medical terminal will realize the function of answer medicine encyclopaedic knowledge, then the speech database of business demand acquisition
It can include the Key word voice in the various medicine encyclopaedic knowledges (disclosed on such as book, online disclosed) having disclosed.
For example, " gan mao " voice searches preset sound bank using speech recognition technology, " flu " keyword language will recognise that
Sound.
Another medical terminal will realize that answer disease belongs to the function of which department, then the voice of business demand acquisition
Database can include the total class of disease and its symptom description inside the various each departments having disclosed.For example, " hou
long bu shu fu；Liu bi ti " voice is searched preset sound bank, will recognise that " throat using speech recognition technology
Uncomfortable, rhinorrhea " Key word voice.
It registers busy pressure of paying the fees to extenuate artificial window, another medical terminal will realize the function for payment of registering,
So business demand acquisition speech database can include the various each departments having disclosed inside the total class of disease and
The description of its symptom.For example, " gua hao " voice searches preset sound bank using speech recognition technology, it will recognise that and " hang
Number " Key word voice.
It should be noted that according to the functional requirement to be realized of medical terminal, (function more than including but not limited to is needed
Ask), the corresponding Key word voice of the functional requirement to be realized is store in preset sound bank.Under normal circumstances, described language
Sound and the functional requirement to be realized of medical terminal are not related, then without being somebody's turn to do in preset sound bank in the medical terminal
Described voice.For example, saying " gua hao ", then in the medical terminal against a kind of function of realizing answer medicine encyclopaedic knowledge
It will not be identified voice, because in the medical terminal of function for realizing answer medicine encyclopaedic knowledge, in preset sound bank,
There is no " registering " Key word voice.In this way, improving the real-time of medical terminal, user experience is promoted.
Carry out voice conversion, it is clear that need to receive the voice messaging of user, active user can pass through medical terminal
Audio unit in microphone typing voice messaging.As an implementation, the method can also include:
When monitoring that active user interrupts the time of typing voice within the preset dead time, obtains work as in real time
The voice messaging of preceding user.
The preset dead time range can be medical terminal default setting, can also be according to the actual conditions of user
Setting can be thought deeply in this dead time for active user for example, it may be -90 seconds 20 seconds, meanwhile, medical terminal will be automatic
Into wait state, until active user speaks again, medical terminal is further continued for recording.It does not need user and continually starts record
Sound function improves the convenience of user's operation.The low-power consumption work of medical terminal is also achieved simultaneously.
In order to improve the accuracy for the present user speech that medical terminal receives, the active user for judging to get
Voice messaging whether in preset sound bank, further includes:
If judging result be it is no, based on preset voice noise processing mode and the active user got
Voice messaging carries out except Denoising disposal the voice messaging of the active user got, to obtain except after denoising
Active user voice messaging；
Judgement is described except whether the voice messaging of the active user after denoising is in preset sound bank, if judgement knot
Fruit is yes, it is determined that the voice messaging except the active user after denoising meets the second preset voice switch condition.
For example, there is such a feelings row, when active user's typing voice, meeting the first preset voice switch condition
Interior current environment, there are also other, someone is talking so that medical terminal got active user recording and other someone
Language superposing voice, the superposing voice not in preset sound bank, judging result be it is no, then no longer carry out subsequent
Operation causes medical terminal to be made that the analysis processing of mistake.
It is directed to the above feelings row, such as speech processes noise based on wavelet transformation using preset voice noise processing mode
Method carries out except Denoising disposal the superposing voice got, to obtain the language except the active user after denoising
Message breath；Judgement is described except whether the voice messaging of the active user after denoising is in preset sound bank again, if sentencing
Disconnected result is yes, it is determined that the voice messaging except the active user after denoising meets the second preset voice conversion stripes
Part.
Based on step S310, step S320: if the determination result is YES, then it is preset to judge whether active user meets third
Voice switch condition.
As an implementation, if the determination result is YES, then judge whether active user meets the preset voice of third
Switch condition may include:
Whether detection active user completes preset operation to be serviced, if so, it is default to determine that active user meets third
Voice switch condition.
In current each hospital's registration and medical consultation, the medical card for requiring each hospital's hair could registration and medical consultation or payment.Institute
Stating preset operation to be serviced can be but be not limited to insertion medical card.The preset operation to be serviced can also include realizing
Other of hospital's registration and medical consultation or payment operation.
For example, whether detection active user is inserted into medical card, if so, determining that active user meets the preset voice of third
Switch condition.
Step S330: if the determination result is YES, then the voice messaging of the active user got is converted into text
Information, and show the corresponding inquiry message request of the text information.
As an implementation, the voice messaging by the active user got is converted to text information simultaneously
It shows the corresponding inquiry message request of the text information, may include:
According to the mapping relations between preset voice messaging and text information, by the language of the active user got
Message breath is converted to text information.
As an implementation, it according to the mapping relations between preset voice messaging and text information, is obtained described
The voice messaging of the active user got is converted to text information；After text information after conversion is corrected text rule,
The text for obtaining the voice messaging of active user corrects result.
For example, medical terminal is provided with preset correction text conversion rule, mainly for some l/n, h/f, g/k, d/t
Regardless of user.There is the user of these problems, at least one in correction l/n, h/f, g/k, d/t text conversion rule can be set
Kind correction text conversion rule.For example, medical terminal can be converted to simultaneously when user inputs " er ke/er ge "
Section and nursery rhymes, then after being corrected, to obtain correct result " paediatrics ".
It should be noted that the language of the voice messaging of the active user got in the embodiment of the present invention can be but not
It is limited to Chinese and english.Chinese can be mandarin either each the local dialect.For example, medical terminal be also provided with it is preset
Dialect corrects text conversion rule, mainly for some users for saying the local dialect.Especially some the elderlys, the mandarin said
It is nonstandard.The local dialect voice that user says is corrected to the mandarin pronunciation of standard, obtains the voice messaging of active user
Text corrects result.
For example, medical terminal, which is also provided with, can include but is not limited to Chinese and English mode, it can be according to the reality of user
Border situation is selected.
Based on even numbers group dictionary tree, the text information is matched with pre-stored keyword, described in obtaining
The corresponding keyword of text information.
Specifically, the even numbers group dictionary tree of the pre-stored keyword is established and by the pre-stored keyword
In assignment to the node of the even numbers group dictionary tree；By text information keyword corresponding with the node of the even numbers group dictionary tree
It is matched, to obtain the corresponding keyword of the text information.Wherein, the pre-stored keyword is preferably in hospital
The daily word used.
The keyword is matched in default rule library, to obtain and show the inquiry of the keyword match
Information request.
The default rule library includes the inquiry message request of the pre-stored keyword Corresponding matching.
The inquiry message request may include the interrogative sentence about disease symptoms description or service request.For example, current
User says " wo yao gua hao " voice, obtains keyword " registering ", then the correlation registered in default rule library
Matching, for example, voice return ask active user " where uncomfortable you are? ".
Step S340: it obtains the inquiry message that the present user speech replies and requests corresponding symptom description knot
Fruit.
Step S350: it is based on above step, at least one described symptom is described to obtain after result is analyzed and handled
Medical treatment result and based on the medical treatment as a result, handle the active user medical services request.
As an implementation, described that at least one described symptom is described to be cured after result is analyzed and handled
Treat processing result and based on the medical treatment as a result, the medical services request for handling the active user includes:
At least one described symptom is described result in preset knowledge base to match, to obtain the symptom description
As a result matched medical treatment result and based on the medical treatment as a result, handle the active user medical services request.
For example, user says me there are A, B symptom, it is further continued for providing other symptoms for user's selection, until completing multiple diseases
The matching of shape and some disease.For example the voice messaging of active user is " I will register ", medical terminal returns ask " where you do not relax
Clothes? ", active user says " wohou long tong ", is converted to text information " I has a sore throat ", then find " sore throat " and belong to
In cold disease；The display unit of medical terminal shows the other symptoms problem for being directed to the cold disease to active user,
For active user's selection, such as " may I ask you to have had a running nose "；Present user speech has selected " shi de " ...
By question-response is diagnosed in advance at least once above, medical terminal is analyzed and is obtained after being handled current
User catches a cold, and shows the suggestion service result to user, such as " you catch a cold, and register Respiratory Medicine to you, come in
Row pays registration fee "；Active user selects bank card, wechat, Alipay, easily pays treasured etc., after registration fee is paid in completion, medical terminal language
Sound prompt " registration fee is successfully paid the fees, and woulds you please to Respiratory Medicine be lined up medical ".Active user has registered, so that it may straight
Connect Respiratory Medicine be lined up it is medical.Realization diagnoses in advance and the self-service function for payment of registering, and it is convenient to operate, and improves user
Experience.
The embodiment of the invention provides a kind of medical service methods, and the method includes judging whether current environment meets
One preset voice switch condition；If the determination result is YES, then judge whether the voice messaging of the active user got meets
Second preset voice switch condition；If the determination result is YES, then judge whether active user meets the preset voice of third and turn
Change condition；If the determination result is YES, the voice messaging of the active user got is converted into text information, and shows institute
State the corresponding inquiry message request of text information；It is corresponding to obtain the inquiry message request that the present user speech replies
Symptom describes result；Based on above step, at least one described symptom is described to obtain medical treatment after result is analyzed and handled
Processing result and based on the medical treatment as a result, handle the active user medical services request, with this by obtain have
The voice of effect completes corresponding medical services, is not necessarily to key-press input, easy to operate, the user experience is improved.
Second embodiment
Referring to Fig. 4, the embodiment of the invention provides a kind of medical services device 400, described device 400 includes:
Voice acquisition unit 410, for monitoring the time of active user's interruption typing voice in preset pause
Between in range when, obtain the voice messaging of active user in real time.
First judging unit 420, for judging whether current environment meets the first preset voice switch condition.
As an implementation, first judging unit 420 may include the first determining subelement 421.
First determines subelement 421, for judging with the presence or absence of active user in pre-determined distance, if judging result is
It is, it is determined that current environment meets preset voice switch condition.
Second judgment unit 430, if the judging result for first judging unit 420 be it is yes, judgement get
The voice messaging of active user whether meet the second preset voice switch condition.
As an implementation, the second judgment unit 430 may include the second determining subelement 431.Described
Two judging units 430 can also include that denoising subelement 432 and third determine subelement 433.
Second determines subelement 431, and whether the voice messaging of the active user for judging to get is in preset voice
In library, if the determination result is YES, it is determined that the voice messaging of the active user got meets the second preset voice conversion stripes
Part.
Denoising subelement 432, if for judging result be it is no, be based on preset voice noise processing mode and
The voice messaging of the active user got carries out except at denoising the voice messaging of the active user got
Reason, to obtain the voice messaging except the active user after denoising.
Third determines subelement 433, for judge the voice messaging except the active user after denoising whether
In preset sound bank, if the determination result is YES, it is determined that the voice messaging except the active user after denoising meets
Second preset voice switch condition.
Third judging unit 440, for if the determination result is YES, then judging whether active user meets the preset language of third
Sound switch condition.
As an implementation, the third judging unit 440 may include the 4th determination unit 441.
4th determination unit 441, for detecting whether active user completes preset operation to be serviced, if so,
Determine that active user meets the preset voice switch condition of third.
Converting unit 450, if the judging result for the third judging unit 440 be it is yes, by it is described get work as
The voice messaging of preceding user is converted to text information, and shows the corresponding inquiry message request of the text information.
As an implementation, the converting unit 450 may include conversion subunit 451,452 and of coupling subelement
As a result subelement 453 is obtained.
Conversion subunit 451, for being obtained described according to the mapping relations between preset voice messaging and text information
The voice messaging of the active user got is converted to text information.
Coupling subelement 452, for being based on dictionary tree, by the text information and the progress of pre-stored keyword
Match, to obtain the corresponding keyword of the text information.
As a result subelement 453 is obtained, for matching the keyword in default rule library, to obtain and show
Show the inquiry message request of the keyword match.
Acquiring unit 460 is replied, it is corresponding for obtaining the inquiry message request that the present user speech replies
Symptom describes result.
Processing unit 470 describes result at least one described symptom and is analyzed and handled for being based on above step
Medical treatment result is obtained afterwards and based on the medical treatment as a result, handling the medical services request of the active user.
As an implementation, the processing unit 470 may include processing subelement 471.
The processing subelement 471 is matched for the symptom to be described result in preset knowledge base, to obtain
The symptom is taken to describe the matched medical treatment result of result and based on the medical treatment as a result, handling the active user's
Medical services request.
The above each unit can be by software code realization, at this point, above-mentioned each unit can store in memory 110.With
Upper each unit can equally be realized by hardware such as IC chip.
The technical effect of medical services device 400 provided in an embodiment of the present invention, realization principle and generation and aforementioned side
Method embodiment is identical, and to briefly describe, Installation practice part does not refer to place, can refer in corresponding in preceding method embodiment
Hold.
In several embodiments provided herein, it should be understood that disclosed device and method can also pass through
Other modes are realized.The apparatus embodiments described above are merely exemplary, for example, flow chart and block diagram in attached drawing
Show the device of multiple embodiments according to the present invention, the architectural framework in the cards of method and computer program product,
Function and operation.In this regard, each box in flowchart or block diagram can represent the one of a module, section or code
Part, a part of the module, section or code, which includes that one or more is for implementing the specified logical function, to be held
Row instruction.It should also be noted that function marked in the box can also be to be different from some implementations as replacement
The sequence marked in attached drawing occurs.For example, two continuous boxes can actually be basically executed in parallel, they are sometimes
It can execute in the opposite order, this depends on the function involved.It is also noted that every in block diagram and or flow chart
The combination of box in a box and block diagram and or flow chart can use the dedicated base for executing defined function or movement
It realizes, or can realize using a combination of dedicated hardware and computer instructions in the system of hardware.
In addition, each functional module in each embodiment of the present invention can integrate one independent portion of formation together
Point, it is also possible to modules individualism, an independent part can also be integrated to form with two or more modules.
It, can be with if the function is realized and when sold or used as an independent product in the form of software function module
It is stored in a computer readable storage medium.Based on this understanding, technical solution of the present invention is substantially in other words
The part of the part that contributes to existing technology or the technical solution can be embodied in the form of software products, the meter
Calculation machine software product is stored in a storage medium, including some instructions are used so that a computer equipment (can be a
People's computer, server or network equipment etc.) it performs all or part of the steps of the method described in the various embodiments of the present invention.
And storage medium above-mentioned includes: that USB flash disk, mobile hard disk, read-only memory (ROM, Read-Only Memory), arbitrary access are deposited
The various media that can store program code such as reservoir (RAM, Random Access Memory), magnetic or disk.It needs
Illustrate, herein, relational terms such as first and second and the like be used merely to by an entity or operation with
Another entity or operation distinguish, and without necessarily requiring or implying between these entities or operation, there are any this realities
The relationship or sequence on border.Moreover, the terms "include", "comprise" or its any other variant are intended to the packet of nonexcludability
Contain, so that the process, method, article or equipment for including a series of elements not only includes those elements, but also including
Other elements that are not explicitly listed, or further include for elements inherent to such a process, method, article, or device.
In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that including the element
Process, method, article or equipment in there is also other identical elements.
The foregoing is only a preferred embodiment of the present invention, is not intended to restrict the invention, for the skill of this field
For art personnel, the invention may be variously modified and varied.All within the spirits and principles of the present invention, made any to repair
Change, equivalent replacement, improvement etc., should all be included in the protection scope of the present invention.It should also be noted that similar label and letter exist
Similar terms are indicated in following attached drawing, therefore, once being defined in a certain Xiang Yi attached drawing, are then not required in subsequent attached drawing
It is further defined and explained.
The above description is merely a specific embodiment, but scope of protection of the present invention is not limited thereto, any
Those familiar with the art in the technical scope disclosed by the present invention, can easily think of the change or the replacement, and should all contain
Lid is within protection scope of the present invention.Therefore, the protection scope of the present invention shall be subject to the protection scope of the claims.
It should be noted that, in this document, relational terms such as first and second and the like are used merely to a reality
Body or operation are distinguished with another entity or operation, are deposited without necessarily requiring or implying between these entities or operation
In any actual relationship or order or sequence.Moreover, the terms "include", "comprise" or its any other variant are intended to
Non-exclusive inclusion, so that the process, method, article or equipment including a series of elements is not only wanted including those
Element, but also including other elements that are not explicitly listed, or further include for this process, method, article or equipment
Intrinsic element.In the absence of more restrictions, the element limited by sentence "including a ...", it is not excluded that
There is also other identical elements in process, method, article or equipment including the element.
Claims (10)
1. a kind of medical service method, which is characterized in that be applied to medical terminal, which comprises
Judge whether current environment meets the first preset voice switch condition；
If the determination result is YES, then judge whether the voice messaging of the active user got meets the second preset voice conversion
Condition；
If the determination result is YES, then judge whether active user meets the preset voice switch condition of third；
If the determination result is YES, the voice messaging of the active user got is converted into text information, and described in display
The corresponding inquiry message request of text information；
Obtaining the inquiry message that the present user speech replies requests corresponding symptom to describe result；
Based on above step, at least one described symptom is described to obtain medical treatment result simultaneously after result is analyzed and handled
Based on the medical treatment as a result, handling the medical services request of the active user.
2. judging whether current environment meets the first preset language the method according to claim 1, wherein described
Sound switch condition, comprising:
Judge with the presence or absence of active user in pre-determined distance, if the determination result is YES, it is determined that it is pre- that current environment meets first
If voice switch condition.
3. the method according to claim 1, wherein the voice messaging for judging the active user got is
The second preset voice switch condition of no satisfaction, comprising:
Whether the voice messaging for the active user that judgement is got is in preset sound bank, if the determination result is YES, it is determined that
The voice messaging of the active user got meets the second preset voice switch condition.
4. according to the method described in claim 3, it is characterized in that, the voice messaging for judging the active user got is
It is no in preset sound bank, further includes:
If judging result is no, the voice based on preset voice noise processing mode and the active user got
Information handles the voice messaging of the active user got, to obtain except the active user's after denoising
Voice messaging；
Judgement is described except whether the voice messaging of the active user after denoising is in preset sound bank, if judging result is
It is, it is determined that the voice messaging except the active user after denoising meets the second preset voice switch condition.
5. judging whether active user meets the preset language of third the method according to claim 1, wherein described
Sound switch condition, comprising:
Whether detection active user completes preset operation to be serviced, if so, determining that active user meets the preset language of third
Sound switch condition.
6. the method according to claim 1, wherein the voice messaging by the active user got
Text information is converted to, and shows the corresponding inquiry message request of the text information, comprising:
According to the mapping relations between preset voice messaging and text information, the voice of the active user got is believed
Breath is converted to text information；
Based on even numbers group dictionary tree, the text information is matched with pre-stored keyword, to obtain the text
The corresponding keyword of information；
The keyword is matched in default rule library, to obtain and show the inquiry message of the keyword match
Request.
7. describing result the method according to claim 1, wherein described at least one described symptom and dividing
Medical treatment result is obtained and based on the medical treatment as a result, the medical services for handling the active user are asked after analysis and processing
It asks, comprising:
At least one described symptom is described result in preset knowledge base to match, describes result to obtain the symptom
Matched medical treatment result and based on the medical treatment as a result, handle the active user medical services request.
8. the method according to claim 1, wherein the method also includes:
When monitoring that active user interrupts the time of typing voice within the preset dead time, current use is obtained in real time
The voice messaging at family.
9. a kind of medical services device, which is characterized in that run on medical terminal, described device includes:
First judging unit, for judging whether current environment meets the first preset voice switch condition；
Second judgment unit, if the judging result for first judging unit be it is yes, judge the active user got
Voice messaging whether meet the second preset voice switch condition；
Third judging unit, if the judging result for the second judgment unit be it is yes, judge whether active user meets
The preset voice switch condition of third；
Converting unit, if the judging result for the third judging unit be it is yes, by the language of the active user got
Message breath is converted to text information, and shows the corresponding inquiry message request of the text information；
Acquiring unit is replied, requests corresponding symptom description for obtaining the inquiry message that the present user speech replies
As a result；
Processing unit describes to obtain after result is analyzed and handled for being based on above step at least one described symptom
Medical treatment result and based on the medical treatment as a result, handle the active user medical services request.
10. a kind of medical terminal, which is characterized in that the medical terminal includes processor, memory and display unit, described
Memory, the display unit are each coupled to the processor, the memory store instruction, when described instruction is by the processing
When device executes, the medical terminal executes following operation:
Judge whether current environment meets the first preset voice switch condition；
If the determination result is YES, then judge whether the voice messaging of the active user got meets the second preset voice conversion
Condition；
If the determination result is YES, then judge whether active user meets the preset voice switch condition of third；
If the determination result is YES, the voice messaging of the active user got is converted into text information, and described in display
The corresponding inquiry message request of text information；
Obtaining the inquiry message that the present user speech replies requests corresponding symptom to describe result；
Based on above step, at least one described symptom is described to obtain medical treatment result simultaneously after result is analyzed and handled
Based on the medical treatment as a result, handling the medical services request of the active user.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710354678.3A CN108962363A (en) | 2017-05-17 | 2017-05-17 | medical service method, device and medical terminal |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201710354678.3A CN108962363A (en) | 2017-05-17 | 2017-05-17 | medical service method, device and medical terminal |
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| CN108962363A true CN108962363A (en) | 2018-12-07 |
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| CN201710354678.3A Pending CN108962363A (en) | 2017-05-17 | 2017-05-17 | medical service method, device and medical terminal |
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| CN109670088A (en) * | 2018-12-13 | 2019-04-23 | 平安科技（深圳）有限公司 | Voice response exchange method, device, computer equipment and storage medium |
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