CN108921582A - Method of servicing and system after a kind of automobile - Google Patents
Method of servicing and system after a kind of automobile Download PDFInfo
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- CN108921582A CN108921582A CN201811009973.6A CN201811009973A CN108921582A CN 108921582 A CN108921582 A CN 108921582A CN 201811009973 A CN201811009973 A CN 201811009973A CN 108921582 A CN108921582 A CN 108921582A
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- 238000003860 storage Methods 0.000 claims description 16
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- 238000005406 washing Methods 0.000 description 2
- 230000009286 beneficial effect Effects 0.000 description 1
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
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- G—PHYSICS
- G01—MEASURING; TESTING
- G01C—MEASURING DISTANCES, LEVELS OR BEARINGS; SURVEYING; NAVIGATION; GYROSCOPIC INSTRUMENTS; PHOTOGRAMMETRY OR VIDEOGRAMMETRY
- G01C21/00—Navigation; Navigational instruments not provided for in groups G01C1/00 - G01C19/00
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/02—Reservations, e.g. for tickets, services or events
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/04—Forecasting or optimisation specially adapted for administrative or management purposes, e.g. linear programming or "cutting stock problem"
- G06Q10/047—Optimisation of routes or paths, e.g. travelling salesman problem
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- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C9/00—Individual registration on entry or exit
- G07C9/00174—Electronically operated locks; Circuits therefor; Nonmechanical keys therefor, e.g. passive or active electrical keys or other data carriers without mechanical keys
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/10—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property
- G07F17/12—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for means for safe-keeping of property, left temporarily, e.g. by fastening the property comprising lockable containers, e.g. for accepting clothes to be cleaned
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Abstract
Method of servicing and system after a kind of automobile plan the path between user and target position according to user position and target position；According to the position of Intelligent key cabinet on the path, user's track route is planned according to preset rule, to guide user to reach at suitable Intelligent key cabinet position.Car key is stored in Intelligent key cabinet by user, and attendant, which then reaches, to take out car key and open vehicle to automobile services shops and service at the Intelligent key cabinet.The present invention can be user's planning quickly and easily track route, avoid its it is random take time to find Intelligent key cabinet, save user time, user experience is good.
Description
Technical field
The present invention relates to automobile services technical fields, more particularly to method of servicing and system after a kind of automobile.
Background technique
With the development of Domestic Automotive Industry, automobile more and more enters people's lives.Automobile washing, maintenance, dress
The vehicle services projects such as decorations, maintenance also enter the period of rapid development.It finds in actual use, car owner is needing to vehicle
When doing a certain vehicle service project (such as automobile washing), car owner needs to open vehicle to vehicle service shops, then in shops
Wait in line, expends more time.The technology for accessing car key by Intelligent key cabinet is described in existing some patents, is made
Car key can be stored in Intelligent key cabinet by user, and attendant visits or vehicle drives away and services.But in city
Intelligent key cabinet has a very wide distribution, and user is during bicycle parking key, it is still necessary to the more time be spent to look for intelligent key
Key rack also needs to take a roundabout way to cause user experience poor to store car key sometimes.
Summary of the invention
In view of the problems of the existing technology, the present invention, which provides one kind, can plan user's track route, and guidance user is quick
Convenient reach stores car key at Intelligent key cabinet, save method of servicing and system after the automobile of user time.
To achieve the goals above, the present invention adopts the following technical scheme that：
Method of servicing after a kind of automobile, including：
According to user position and target position, the path between user and target position is planned；
According to the position of Intelligent key cabinet on the path, user's track route is planned according to preset rule, with
User is guided to reach at suitable Intelligent key cabinet position.
In one embodiment, the method according to preset rule planning user's track route includes：
Search for a certain range of all Intelligent key cabinets near target position；
Selection and user location are marked apart from nearest Intelligent key cabinet；
Plan the track route between the Intelligent key cabinet and user of label.
In another embodiment, the method according to preset rule planning user's track route includes：
Search for a certain range of parking lot near target position；
The Intelligent key cabinet of people from parking lot traveling outlet or/and lift port or/and market import and export is selected, and is marked
Note；
Plan the track route between the Intelligent key cabinet and user of label.
In a preferred embodiment, further include：
The reserve requests information of user is obtained, the reserve requests information includes subscription time segment information, automobile services door
Shop information, automobile services type information；
Judge the reserve requests information whether in reserved automobile services shops can be in service range, if so, in advance
It is about successful, user's reservation information is generated, if it is not, user is then reminded to replace reserve requests information；
User's reservation information is sent respectively to attendant and the Intelligent key cabinet of reserved automobile services shops.
In a preferred embodiment, further include：
User information is matched with user's reservation information of Intelligent key cabinet, if successful match, the intelligence key
Key rack, which is opened, stores car key for user；
Car key storage position information is sent to the attendant, so that attendant reaches the Intelligent key
Cabinet.
In a preferred embodiment, further include：
Attendant information is matched with user's reservation information of the Intelligent key cabinet, if successful match, institute
It states Intelligent key cabinet to open for attendant taking-up car key, vehicle is opened to automobile services shops and is serviced.
Service system after a kind of automobile, including：
Path planning module, for planning between user and target position according to user position and target position
Path；
Guiding module is used for the position according to Intelligent key cabinet on the path according to preset rule planning
Family track route, to guide user to reach at suitable Intelligent key cabinet position.
In one embodiment, the guiding module includes：
First search module, for searching for a certain range of all Intelligent key cabinets near target position；
First mark module for selecting and user location is apart from nearest Intelligent key cabinet, and marks；
First planning module, the track route between Intelligent key cabinet and user for planning label.
In another embodiment, the guiding module includes：
Second search module, for searching for a certain range of parking lot near target position；
Second mark module, for selecting parking lot people traveling outlet or/and lift port or/and market import and export
Intelligent key cabinet, and mark；
Second planning module, the track route between Intelligent key cabinet and user for planning label.
In a preferred embodiment, further include：
Module is obtained, for obtaining the reserve requests information of user, the reserve requests information includes subscription time section letter
Breath, automobile services shops information, automobile services type information；
Judgment module, for judge the reserve requests information whether in reserved automobile services shops can service range
It is interior, if so, reserving successfully, user's reservation information is generated, if it is not, user is then reminded to replace reserve requests information；
First sending module, for user's reservation information to be sent respectively to the service of reserved automobile services shops
Personnel and Intelligent key cabinet.
In a preferred embodiment, further include：
First matching module matches user information with user's reservation information of Intelligent key cabinet, if successful match,
Then the Intelligent key cabinet, which is opened, stores car key for user；
Second sending module, for car key storage position information to be sent to the attendant, for attendant
Reach the Intelligent key cabinet.
In a preferred embodiment, further include：
Second matching module, for carrying out user's reservation information of attendant information and the Intelligent key cabinet
Match, if successful match, the Intelligent key cabinet, which is opened, takes out car key for the attendant, and vehicle is opened to automobile services
Shops is serviced.
Beneficial effects of the present invention：
According to user position and target position, the path between user and target position is planned, according to the path
On Intelligent key cabinet position, according to it is preset rule plan user's track route, to guide user quickly and easily
Storage car key at suitable Intelligent key cabinet position is reached, attendant then reaches taking-up car key at the Intelligent key cabinet and incites somebody to action
Vehicle is opened to automobile services shops and is serviced.The present invention can plan quickly and easily track route for user, avoid its nothing
Purpose takes time to find Intelligent key cabinet, saves user time, and user experience is good.
Detailed description of the invention
It to describe the technical solutions in the embodiments of the present invention more clearly, below will be to needed in the embodiment
Attached drawing is briefly described, it should be apparent that, drawings in the following description are only some embodiments of the invention, for ability
For the those of ordinary skill of domain, without creative efforts, it can also be obtained according to these attached drawings other attached
Figure.
Fig. 1 is the flow chart of method of servicing after one embodiment of the invention automobile；
Fig. 2 is method flow diagram of the one embodiment of the invention according to preset rule planning user's track route；
Fig. 3 is method flow diagram of the another embodiment of the present invention according to preset rule planning user's track route；
Fig. 4 is the flow chart of method of servicing after another embodiment of the present invention automobile；
Fig. 5 is the structural schematic diagram of service system after one embodiment of the invention automobile；
Fig. 6 is the structural schematic diagram of one embodiment of the invention guiding module；
Fig. 7 is the structural schematic diagram of another embodiment of the present invention guiding module；
Fig. 8 is the structural schematic diagram of service system after another embodiment of the present invention automobile；
Fig. 9 is that one embodiment of the invention Intelligent key cabinet is set to the structural schematic diagram in parking lot, wherein 3-parkings
Field, 31-people traveling outlet, 32-lift ports, 4-Intelligent key cabinets.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiment is only a part of the embodiments of the present invention, instead of all the embodiments.Base
Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts it is all its
His embodiment, shall fall within the protection scope of the present invention.
The present invention provides method of servicing and system after a kind of automobile, can be user's planning quickly and easily track route,
It guides it quickly and easily to find suitable Intelligent key cabinet storage car key, avoids user is random from taking time to find intelligence
Boxes for keys, saves user time, and user experience is good.Car key is stored in Intelligent key cabinet by user, reserved automobile services
The attendant of shops reaches to take out at the Intelligent key cabinet after car key carries out automobile and service, such as vehicle is reached shops and is carried out
Cleaning, maintenance, decoration, maintenance etc. service, therefore can be while user goes to target position to handle affairs, so that it may enjoy automobile
After service, without spending the time to wait, save user time.
It is described below by specific embodiment.
As described in Figure 1, method of servicing 1 after a kind of automobile that one embodiment of the present of invention provides, includes the following steps：
Step S11：According to user position and target position, the path between user and target position is planned.
User's present position is positioned by the user terminal (cell phone application) of user, and utilizes the built-in mould that navigates of cell phone application
Block or the other navigation modules of mobile phone know the selected target position of user, plan between user and target position on map
Mulitpath.Target position is any position of user's selection, usually the company to be gone of user or market or automobile services
Shops etc..
Step S12：According to the position of Intelligent key cabinet on the path, according to preset rule planning user's walking
Route, to guide user to reach at suitable Intelligent key cabinet position.
All Intelligent key cabinets between user and target position on path are searched for, and are shown on map, user and mesh
Intelligent key cabinet between cursor position on path includes being distributed in a certain range of all Intelligent key cabinets in path two sides.According to
Preset rule planning user's track route.
As shown in Fig. 2, in one embodiment, it is described according to preset rule planning user's walking road in step S12
The method 12 of line includes：
Step S1211：Search for a certain range of all Intelligent key cabinets near target position.It is a certain with target position
For market, all Intelligent key cabinets having an area of in 2 kilometers are searched for around the market.
Step S1212：Selection and user location are marked apart from nearest Intelligent key cabinet.On user's navigation routine
It marks apart from the Intelligent key cabinet that user location is nearest and has vacant position.
Step S1213：Plan the track route between the Intelligent key cabinet and user of label.
With shortest path or most smooth principle is planned, cooks up the track route of user, and be pushed to user, i.e.,
It shows on user terminal.User can reach or drive to reach according to distance selection walking.The method of programme path can adopt
Cluster calculation is carried out with hard cluster (HCM) method, each cluster result is directly exported, can also first be calculated using HCM method
Each cluster group center reuses fuzzy clustering method (FCM) optimum results.
According to above-mentioned track route, at the Intelligent key cabinet that the arrival of user most quickly and easily can be guided nearest.
As shown in figure 3, in another embodiment, it is described according to preset rule planning user's walking in step S12
The method 12 of route includes：
Step S1221：Search for a certain range of parking lot near target position.For example, 2 public affairs near search target position
In in all parking lots, so as to by vehicle parking in the parking lot.
Step S1222：Select the Intelligent key of people from parking lot traveling outlet or/and lift port or/and market import and export
Cabinet, and mark.
Intelligent key cabinet is searched in the range of parking lot, and select people from parking lot advance outlet or/and lift port or/and
The Intelligent key cabinet of market import and export is marked on user's navigation routine.Since those positions are that user will reach quotient
The necessary place in city or building, therefore these Intelligent key cabinets are selected, user, can be in passing by vehicle key when by those positions
Spoon is put into Intelligent key cabinet, looks for Intelligent key cabinet without detouring, user-friendly, saves user time.
Step S1223：Plan the track route between the Intelligent key cabinet and user of label.
Track route is planned between the Intelligent key cabinet and user marked, user selects according to the direction of travel of oneself
Most suitable route, therefore can guide at the Intelligent key cabinet for reaching direct route of user most quickly and easily.
As shown in figure 4, after automobile provided in an embodiment of the present invention in method of servicing 1, before step S11 or in step
After S12, further include：
Step S13：The reserve requests information of user is obtained, the reserve requests information includes subscription time segment information, vapour
Vehicle services shops's information, automobile services type information etc..
User can automobile services be reserved in selection on user terminal in advance before setting out, and issue reserve requests to server
Information, including subscription time section, the automobile services shops of selection, service type etc..It can also be when reaching Intelligent key cabinet again
It is reserved.In another embodiment, operator control panel can also be set on Intelligent key cabinet, may be implemented by operator control panel pre-
The operation such as about place an order.
Step S14：Judge the reserve requests information whether reserved automobile services shops can in service range, if
It is then to reserve success, generates user's reservation information, if it is not, user is then reminded to replace reserve requests information.
Location information, pricing information, the working time section letter that shops is serviced after at least one automobile are prestored in server
Breath, parking space information etc., when user sends reserve requests information, shops that server judges in the subscription time section, reserved
Whether carwash that is, with the presence or absence of the idle period that do not reserve or free time or can repair position or free time in service range
Attendant.If success can be reserved in service range；If being more than the service upper limit, i.e., shops is without free time section or nothing
Vacant place or when without leisure service personnel, server then feeds back the information of reservation failure, and user is reminded to replace reserve requests
Information, including replacement automobile services shops, or replacement subscription time section etc..
Step S15：User's reservation information is sent respectively to attendant and the intelligence of reserved automobile services shops
It can boxes for keys.
User's reservation information includes the period and type that userspersonal information, user's information of vehicles and user need to service
Deng.Userspersonal information includes user name, cell-phone number, license plate number etc., and user inputs userspersonal information, service by user terminal
Userspersonal information is read when device is communicated with user terminal.User's information of vehicles includes user's license plate number and vehicle parking position letter
Breath, vehicle parking location information can be user and input in user terminal, can also pass through the acquisition equipment in parked parking lot
(such as camera) carries out automatic collection, and uploads onto the server, server by the corresponding vehicle parking position of license plate number with fill out
It is associated with the user terminal of the license plate number, so that user and its vehicle be corresponded.
User's reservation information is sent respectively to attendant and Intelligent key cabinet, car key can be put into intelligence for user
Energy boxes for keys, and the car key for corresponding to subscriber is taken out out of Intelligent key cabinet for attendant.
In another embodiment, method of servicing 1 further includes in step S15 and after step s 12 after above-mentioned automobile：
Step S16：User information is matched with user's reservation information of Intelligent key cabinet, if successful match, intelligence
Energy boxes for keys, which is opened, stores car key for user.
When user reaches at Intelligent key cabinet position by guidance, interacted with Intelligent key cabinet, exchange method
For：By the user terminal of user read Intelligent key cabinet coded image (such as two dimensional code or electronic bar code) or electronic tag or
Perhaps user inputs the number of Intelligent key cabinet in user terminal or passes through Intelligent key cabinet for NFC module or bluetooth module
The coded image of window scanning user terminal is scanned, is communicated to connect to be established in user terminal and Intelligent key cabinet, server can then lead to
Cross the data information that Intelligent key cabinet reads user terminal.It is also possible to user directly to interact with Intelligent key cabinet, such as
Recognition of face camera is set on Intelligent key cabinet, user's face information is read by recognition of face camera, and upload to clothes
It is engaged in device, when user takes key, Intelligent key cabinet can be opened by recognition of face.Or user is in the finger of Intelligent key cabinet
Typing fingerprint in line identifier during finger print information is uploaded onto the server, when user takes key, opens intelligence by fingerprint recognition
It can boxes for keys.In other embodiments, user or user can also be realized by other way known to those skilled in the art
The communication connection at end and Intelligent key cabinet and server.
By the user of reading or user's client information, received user's reservation information carries out server in advance with Intelligent key cabinet
Matching, is matched by userspersonal information's (user mobile phone number or license plate number or face information or finger print information etc.), thus
Determining that the people of Intelligent key cabinet to be opened is the user of institute's subscription services, control Intelligent key cabinet is opened after successful match, for
Car key is stored at family, and Intelligent key cabinet is closed after the completion of storage, while the Intelligent key cabinet information that will store user's car key
Server is fed back to, server closes the car key storage position information with user information and its vehicle parking location information
Connection.
Step S17：Car key storage position information is sent to attendant, so that attendant reaches Intelligent key
Cabinet.
By car key storage position information, i.e. location information (including the intelligent key of the Intelligent key cabinet stored of car key
The geographical location information of key rack and the Intelligent key cabinet number information of storage car key), it is sent in the server-side of attendant,
Meanwhile associated user's information of vehicles is sent to attendant by server, user's information of vehicles includes user's license plate number and vehicle
Stand information, user's vehicle parking location information include the parking lot information of vehicle parking, parking area information and right
Answer parking stall numbering information etc..Attendant can reach at corresponding Intelligent key cabinet and vehicle location according to location information.
In another embodiment, method of servicing 1 further includes after step S17 after above-mentioned automobile：
Step S18：Attendant information is matched with user's reservation information of Intelligent key cabinet, if successful match,
Then Intelligent key cabinet, which is opened, takes out car key for attendant, and vehicle is opened to automobile services shops and is serviced.
When attendant is reached at Intelligent key cabinet position according to car key storage position information, carried out with Intelligent key cabinet
Interaction, exchange method are：Attendant reads coded image (such as two dimensional code or electronics item of Intelligent key cabinet by server-side
Code etc.) or electronic tag or NFC module or bluetooth module, to be communicated between Intelligent key cabinet, server then passes through
The service client information of Intelligent key cabinet reading service personnel, service client information (the automobile services shops with reserved automobile shops
All attendants and service client information upload onto the server in advance) match, to confirm the service for holding the server-side
The identity of personnel.Can also by the face information of the recognition of face camera reading service personnel on Intelligent key cabinet, or
The identity information of attendant is identified by fingerprint recognition or sound frequency range.It is of course also possible to use this field other way into
Row interaction, no longer repeats one by one.
Server matches the attendant information of reading with the received user's reservation information of Intelligent key cabinet, that is, sentences
Whether disconnected server-side or the identity of attendant match with the attendant of reserved automobile services shops or its service client information,
If attendant is the attendant for receiving user's reservation information, successful match then controls Intelligent key cabinet and opens for service
Personnel take out user's car key, and vehicle is opened to automobile services shops and is serviced.The automobile services shops can mention for user
For services such as vehicle cleaning, maintenance, decoration, maintenances.
As shown in figure 5, based on the same inventive concept, one embodiment of the present of invention also provides one kind and gets on the bus service system 2,
Including path planning module 21 and guiding module 22.
Path planning module 21, for planning between user and target position according to user position and target position
Path.
Navigation module and path planning module 21 built in user mobile phone APP communicate to connect, and path planning module 21 is being led
Path planning is carried out on the map of model plane block.Target position is any position of user's selection.
Guiding module 22 is planned for the position according to Intelligent key cabinet on the path according to preset rule
User's track route, to guide user to reach at suitable Intelligent key cabinet position.
Guiding module 22 and navigation module communicate to connect, and the position of Intelligent key cabinet is marked on the map of navigation module
It sets, cooks up the best track route of user, and in ground chart display, to guide the arrival intelligence key of the most fast most convenient of user
At key rack.
As shown in fig. 6, in one embodiment, guiding module 22 further includes the first search module 2211, first label mould
Block 2212 and the first planning module 2213.
First search module 2211, for searching for a certain range of all Intelligent key cabinets near target position.
First mark module 2212 for selecting and user location is apart from nearest Intelligent key cabinet, and marks, in map
On mark the Intelligent key cabinet nearest and idle apart from user.
First planning module 2213, the track route between Intelligent key cabinet and user for planning label, to draw
It leads at the most fast arrival Intelligent key cabinet of user, the time that user looks for Intelligent key cabinet can be saved, and walking path is most short, save
Save user time.
As shown in fig. 7, in another embodiment, guiding module 22 further includes the second search module 2221, second label
Module 2222 and the second planning module 2223.
Second search module 2221, for searching for a certain range of parking lot near target position, for being arrived for user
Facilitating after up to target position will be in vehicle parking to parking lot.
Second mark module 2222, for selecting parking lot people traveling outlet or/and lift port or/and market disengaging
Intelligent key cabinet at mouthful, and mark.Intelligent key cabinet is searched in the range of parking lot, and is selected people from parking lot to advance and exported
Or/and the Intelligent key cabinet of lift port or/and market import and export, it is marked on user's navigation routine.Due to those positions
Setting is necessary place that user will reach store or building, therefore selects these Intelligent key cabinets, and user is passing through those positions
When, car key can be put into Intelligent key cabinet in passing, look for Intelligent key cabinet without detouring, it is user-friendly,
Save user time.
Second planning module 2223, the track route between Intelligent key cabinet and user for planning label, to draw
It leads user to reach at Intelligent key cabinet by the way, not needing to detour goes for Intelligent key cabinet, saves user time.
As shown in figure 8, in another embodiment, service system of getting on the bus 2 further includes：
Module 23 is obtained, for obtaining the reserve requests information of user, the reserve requests information includes subscription time section
Information, automobile services shops information, automobile services type information etc..
Judgment module 24, for judging whether the reserve requests information in reserved automobile services shops services model
In enclosing, if so, reserving successfully, user's reservation information is generated, if it is not, user is then reminded to replace reserve requests information.
First sending module 25, for user's reservation information to be sent respectively to the service people of reserved automobile services shops
Member and Intelligent key cabinet.
User's reservation information includes the period and type that userspersonal information, user's information of vehicles and user need to service
Deng.Userspersonal information includes user name, cell-phone number, license plate number etc., and user inputs userspersonal information, service by user terminal
Userspersonal information is read when device is communicated with user terminal.User's information of vehicles includes user's license plate number and vehicle parking position letter
Breath.
First matching module 26, for user information to be matched with user's reservation information of Intelligent key cabinet, if
With success, then Intelligent key cabinet, which is opened, stores car key for user.
Second sending module 27, for car key storage position information to be sent to attendant, so that attendant arrives
Up to Intelligent key cabinet.
Attendant can reach corresponding intelligence according to car key storage position information and user's vehicle parking location information
At energy boxes for keys and user's vehicle location.Car key storage position information includes storing the ground of the Intelligent key cabinet of car key
Manage location information and Intelligent key cabinet number information, user's vehicle parking location information include vehicle parking parking lot information,
Parking area information and corresponding parking stall numbering information etc..
Second matching module 28, for attendant information to be matched with user's reservation information of Intelligent key cabinet,
If successful match, Intelligent key cabinet, which is opened, takes out car key for attendant, and vehicle is opened to automobile services shops and is taken
Business, such as vehicle cleaning, maintenance, decoration, maintenance etc..
As shown in figure 9, being illustrated so that ownership goal position is a certain market as an example.User is before going to market, root
According to the time of oneself in the predetermined automobile services project of user terminal and service time, server according to user location and target position,
The mulitpath for reaching target position from user location is cooked up, and searches for all Intelligent key cabinets on the path, selects distance
User or its target position recently or the Intelligent key cabinet of direct route, and guide user quickly to reach at Intelligent key cabinet.It can also be with
Behind the parking lot 3 that user reaches target market, it can select to go at nearest Intelligent key cabinet 4 to deposit according to track route
Put car key, also can choose by car key dock to parking lot 3 people advance outlet 31 or/and lift port 32 at or/and quotient
In the Intelligent key cabinet 4 of field import and export.Therefore the time that user finds Intelligent key cabinet 4 can be saved, user is by car key
After putting well, so that it may leave the thing being Myself, while automobile services can be enjoyed.
Method of servicing and system after automobile of the present invention can be used family when servicing after carrying out automobile, without waiting for, and lead to
The time waited in line can be saved after reservation in advance, car key need to be only placed on to the nearest or direct route of planning after vehicle parking
In Intelligent key cabinet, the thing for being Myself and wanting to do then may exit off, save the time of user, user is easy to use, experience
It is good.
The above examples are only used to illustrate the technical scheme of the present invention and are not limiting, although referring to preferred embodiment to this hair
It is bright to be described in detail, it will be appreciated by those skilled in the art that technical solution of the present invention can be modified or be waited
With replacement, without departing from the objective and range of the technical program, should all cover in scope of the presently claimed invention.
Claims (12)
1. method of servicing after a kind of automobile, which is characterized in that including：
According to user position and target position, the path between user and target position is planned；
According to the position of Intelligent key cabinet on the path, user's track route is planned according to preset rule, with guidance
User reaches at suitable Intelligent key cabinet position.
2. method of servicing after automobile according to claim 1, which is characterized in that described to be planned according to preset rule
The method of user's track route includes：
Search for a certain range of all Intelligent key cabinets near target position；
Selection and user location are marked apart from nearest Intelligent key cabinet；
Plan the track route between the Intelligent key cabinet and user of label.
3. method of servicing after automobile according to claim 1, which is characterized in that described to be planned according to preset rule
The method of user's track route includes：
Search for a certain range of parking lot near target position；
The Intelligent key cabinet of people from parking lot traveling outlet or/and lift port or/and market import and export is selected, and is marked；
Plan the track route between the Intelligent key cabinet and user of label.
4. method of servicing after automobile according to claim 1, which is characterized in that further include：
The reserve requests information of user is obtained, the reserve requests information includes subscription time segment information, automobile services shops letter
Breath, automobile services type information；
Judge the reserve requests information whether reserved automobile services shops can in service range, if so, reservation at
Function generates user's reservation information, if it is not, user is then reminded to replace reserve requests information；
User's reservation information is sent respectively to attendant and the Intelligent key cabinet of reserved automobile services shops.
5. method of servicing after automobile according to claim 4, which is characterized in that further include：
User information is matched with user's reservation information of Intelligent key cabinet, if successful match, the Intelligent key cabinet
It opens and stores car key for user；
Car key storage position information is sent to the attendant, so that attendant reaches the Intelligent key cabinet.
6. method of servicing after automobile according to claim 4, which is characterized in that further include：
Attendant information is matched with user's reservation information of the Intelligent key cabinet, if successful match, the intelligence
Energy boxes for keys, which is opened, takes out car key for the attendant, and vehicle is opened to automobile services shops and is serviced.
7. service system after a kind of automobile, which is characterized in that including：
Path planning module, for planning the path between user and target position according to user position and target position；
Guiding module plans user's row according to preset rule for the position according to Intelligent key cabinet on the path
Route is walked, to guide user to reach at suitable Intelligent key cabinet position.
8. service system after automobile according to claim 7, which is characterized in that the guiding module includes：
First search module, for searching for a certain range of all Intelligent key cabinets near target position；
First mark module for selecting and user location is apart from nearest Intelligent key cabinet, and marks；
First planning module, the track route between Intelligent key cabinet and user for planning label.
9. service system after automobile according to claim 7, which is characterized in that the guiding module includes：
Second search module, for searching for a certain range of parking lot near target position；
Second mark module, for selecting the intelligence of parking lot people traveling outlet or/and lift port or/and market import and export
Energy boxes for keys, and mark；
Second planning module, the track route between Intelligent key cabinet and user for planning label.
10. service system after automobile according to claim 7, which is characterized in that further include：
Module is obtained, for obtaining the reserve requests information of user, the reserve requests information includes subscription time segment information, vapour
Vehicle services shops's information, automobile services type information；
Judgment module, for judge the reserve requests information whether reserved automobile services shops can in service range,
If so, reserving successfully, user's reservation information is generated, if it is not, user is then reminded to replace reserve requests information；
First sending module, for user's reservation information to be sent respectively to the attendant of reserved automobile services shops
And Intelligent key cabinet.
11. service system after automobile according to claim 10, which is characterized in that further include：
First matching module matches user information with user's reservation information of Intelligent key cabinet, if successful match, institute
Intelligent key cabinet is stated to open for user's storage car key；
Second sending module, for car key storage position information to be sent to the attendant, for attendant's arrival
The Intelligent key cabinet.
12. service system after automobile according to claim 10, which is characterized in that further include：
Second matching module, for attendant information to be matched with user's reservation information of the Intelligent key cabinet, if
Successful match, then the Intelligent key cabinet, which is opened, takes out car key for the attendant, and vehicle is opened to automobile services shops
It is serviced.
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